HCM 2021 Training and Development Module Implementation Guide
HCM 2021 Training and Development Module Implementation Guide
Please have the following information at hand before you contact a PSE representative:
l Your customer number.
l A listing of any Epicor HCM modules or service packs that you have installed.
l A clear summary of the problem. Identify it specifically, especially in doc-
umentation that your organization can use later. Write down each step you
took when you found the problem (take screen prints, if possible).
l Any specific error messages you encountered.
Table of Contents
About This Guide vii
Configure Tabs 24
Rename Tabs and Subtabs 24
Reorder Tabs and Subtabs 24
Add Tabs or Subtabs 24
Configure Tab Layout 26
Add Component 26
Remove Component 26
Configure Module Setting 27
Add a Component 27
About This Guide
Thank you for choosing the Epicor HCM Training & Development module.
This guide walks you through the steps required to get the Epicor HCM Train-
ing & Development module up-and-running as fast as possible. As this guide
is geared toward implementing the Training & Development module, you can
find more specific information related to using the module in the Epicor HCM
online help.
For more information about your Epicor HCM software, refer to the Project
Management Workbook or to the online help.
- vii -
Preface
- viii -
About This Guide
Epicor HCM has an extensive online help facility to assist you when you need
help. You can access online help in Epicor HCM by clicking the Help button
that is in the product. If you are in a task when invoking help, the help topic
for the task that you are viewing appears.
Each procedural help topic in the Epicor HCM online help provides systematic
instructions that guide a user through completing a task. Once the online
help is open, you can navigate to other areas in the help system. You can
search for other procedures through the Contents, Index or by using the
built-in Search functionality.
While Epicor HCM is very intuitive to use, there may be certain fields in a task
that are more difficult to work with or remember their purpose. Epicor HCM
has a Field Level Help system, where some key fields have been singled out
for quick access to information. Anywhere you see a question mark icon
you can click it to display an informational box. The information presented is
intended to assist you in completing that field and therefore to finish the
task. If you need further assistance, the full online help system is always avail-
able.
For more information about Microsoft Windows, choose Help and Support
from the Start menu.
Use Microsoft Internet Explorer Help for assistance with issues specific to
Internet Explorer. To view Microsoft Internet Explorer Help, from the Menu
bar click Help > Internet Explorer Help or press F1 on your keyboard.
- ix -
Preface
Chapter Contains
About This Guide Introductory information about the Training & Development module.
Chapter 1: Instructions for licensing the Training & Development module.
Introducing Train-
ing & Development
Chapter 2: Planning the implementation, setting up code tables in the system,
Licensing the Soft- and an overview of the Training & Development tasks.
ware
Chapter 3: Setting up and configuring the Training & Development module to
Implementing Your suit your company’s business needs.
Module
Chapter 4: Introductory information about the Training & Development module.
Customizing Your
Module
-x-
About This Guide
Convention Description
bold Used for box labels including check boxes, drop-down list items, menu
names, menu labels, and any literal text that you must type exactly as
presented. Especially important to use for boxes where the label has mul-
tiple words or is a sentence. Also may be used for dialog box titles.
italic Any variable text you replace with specific text, such as the current date
or the name of a file, appears in italics.
Navigational When you’re instructed to select an item, this instruction typically means
Terminology to click the item to highlight it (as in a list). When you’re instructed to
choose or click an item, these actions execute a command (as when
choosing or clicking the OK button). Double-click means to quickly press
and release the left mouse button twice. Press refers only to keys on the
keyboard. Enter means to type the text as indicated and take the appro-
priate action to move on to the next step. For example, “Enter the
employee’s hire date” means to type the date in the box and then to press
the TAB key to move to the next box.
- xi -
Chapter 1
Welcome to the Epicor HCM Training & Development module. We are pleased
that your organization has chosen to expand the capabilities of your Epicor
HCM software by including this very valuable module.
This module further enhances your use of Epicor HCM by providing you with
the means to plan for and manage the preparation and education of your
employees. Training & Development assists you in developing detailed
courses and classes offered by your organization, identifying the training
needs of your employees, managing the training facilities, and class sched-
ule, as well as tracking the expenses related to training.
This chapter is dedicated to introducing the Training & Development module
and to explaining how your organization can successfully apply this func-
tionality.
Epicor HCM | 1
Chapter: 1
Epicor HCM | 3
Chapter: 1
everything from the duration of the class, including class start dates and
times to the facility where the class meets and the instructor who teaches the
class. The Training & Development module also supports Web-based classes,
as well as allows you to include downloadable student training materials —
such as workbooks prepared in Microsoft Word or Adobe PDF formats — and
assigning teaching resources — such as overhead projectors.
Training & Development also provides you with easy-to-use reports and cal-
endars that interpret your training data. Scheduled classes appear on the
Training Calendar task, an interactive at-a-glance calendar that gives you
one-stop access to your training classes for the month.
Epicor HCM | 5
Chapter 2
This chapter describes the tasks necessary to complete the licensing of the
Epicor HCM Training & Development module and make it available on the per-
sonal computers of the users who will access the software.
Epicor HCM | 7
Chapter: 2
2. Click Change. Epicor HCM displays the Enter License Key window.
3. Enter your license key and click Submit.
4. Verify that all information regarding the number of users and Epicor
HCM modules for which you are licensed is correct.
Epicor HCM | 9
Chapter 3
Now that the Training & Development module is licensed you are ready to
populate the Training & Development code tables. Once these code tables
are complete, you can begin using Training & Development to help you man-
age training, qualifications, and needs data.
Epicor HCM | 11
Chapter: 3
n Certifications n Company
n Competency n Currency
n Country n Functional Area
n Job n Language
n Proficiency n State/Province
n Time Zone
If you have been using Epicor HCM prior to licensing and implementing the
Training & Development module, it is likely that these tables are already pop-
ulated.
more information about the data conversion services that are available on a
contract fee basis.
Epicor HCM | 13
Chapter: 3
Setting Up codes
In addition to the code tables used by the base product, Training & Devel-
opment adds or enhances the following code tables in your database:
Please refer to Epicor HCM online help for specific procedures that will assist
users in completing the following tasks.
Class Status
Class status is a fundamental part of how Epicor HCM tracks training classes,
and so you should begin by completing the Class Status setup task. Out-of-
the-box, the Training & Development module defines the following class
status codes:
n Active, not accepting enrollments (A)
n Open, accepting enrollments (O)
n Full, enrollment complete (F)
n Canceled (X)
n Complete (C)
In addition to a code and description, each class status code has an assigned
color in which the classes will appear on the Training Calendar task.
Find this task at Setup Employee Development Training & Development
Class Status.
Attendance
Use the Attendance setup task to define an enrollee’s participation in a class.
Sample Attendance codes might include FULL for a participant with full
attendance or NO SHOW for an enrollee who did not attend the class.
Find this task at Setup Employee Development Training & Development
Attendance.
Course Type
Use the Course Type setup task to define the general format for a course. For
example, you might create a Course Type code called CBT that you can
assign to all Computer-Based Training courses or CLASS for all your
Classroom courses.
Find this task at Setup Employee Development Training & Development
Course Type.
Event Type
Use the Event Type setup task to define the kinds of events that can be sched-
uled at your training facilities. Event codes should be created for both train-
ing and non-training related events. For example, you might create a CLASS
code for training classes or MEET for a meeting.
Find this task at Setup Employee Development Training & Development
Event Type.
Expense Type
Use the Expense Type setup task to define the training expenses that your
organization may incur. For example, you might have a Training Expense
code of AIR for Airfare or LODGE for Lodging.
Find this task at Setup Employee Development Training & Devel-
opment Expense Type.
Facility
Use the Facility setup task to define the locations where your classes take
place. A facility can be a physical classroom or an address on the Web where
a Web-Based Training course takes place. In addition to identifying facilities,
the Facility codes also include information about the facilities themselves
itself such handicap access and the number of students a facility can handle.
Find this task at Setup Employee Development Training & Development
Facility.
Epicor HCM | 15
Chapter: 3
How Acquired
Use the How Acquired setup task to define the ways in which your employees
gained their competencies. For example, you might have a How Acquired
code of MILT for Military Training or OJT for On the Job Training.
Find this task at Setup Employee Development Training & Development
How Acquired.
Instructor
Use the Instructor setup task to define the people who conduct and facilitate
your training classes. Instructor codes are assigned to specific classes after
you have implemented Training and Development.
Find this task at Setup Employee Development Training & Development
Instructor.
Training Completion
Use the Training Completion setup task to define the different end results of
a person’s participation in a training class. For example, you might use GRAD
for graduated or DROP for dropped out.
Find this task at Setup Employee Development Training & Development
Training Completion.
Training Material
Use the Training Material setup task to define the materials an enrollee is
required to have for a given class. You may upload documents using this task
so that enrollees can download them prior to the beginning of the class’s
start date.
Find this task at Setup Employee Development Training & Development
Training Material.
Training Program
Use the Training Program setup task to establish details about training pro-
grams offered by your organization. You can use the data that you enter
through this task to create a training catalog.
Find this task at Setup Employee Development Training & Development
Training Program.
Training Provider
Use the Training Provider setup task to define the various organizations that
provide training instructors or facilities. A training provider can be internal to
your organization or a vendor that your organization hires to conduct train-
ing. Examples of Training Provider codes could include PED for Performance
Enhancement Department or NHC for New Horizons Corporation.
Find this task at Setup Employee Development Training & Development
Training Provider.
Training Resource
Use the Training Resource setup task to define physical resources that
needed for a specific training. A sample resource code might be OvrProj if an
overhead projector is needed to conduct the class.
Find this task at Setup Employee Development Training & Development
Training Resource.
Create a Course
Use the Create a Course setup task to establish details about courses offered
by your organization. You can use the data that you enter through this task to
create a course catalog.
Find this task at Setup Employee Development Training & Development
Create a Course.
NOTE: You can also find this task at People Employee Devel-
opment Training & Development Create a Course.
Epicor HCM | 17
Chapter: 3
The following sections describe these tasks and features. Please refer to Epi-
cor HCM online help for specific procedures that will assist users in com-
pleting the tasks.
Training Calendar
Use the Training Calendar task to view, edit, and manage your class sched-
ules and enrollments all in one place. In short, this task combines an easy-to-
read graphical calendar format with the power of the Create and Schedule
Classes task.
Access the task by clicking People Employee Development Training &
Development Training Calendar.
Create a Course
Use the Create a Course setup task to establish details about courses offered
by your organization. You can use the data that you enter through this task to
create a course catalog.
Access the task by clicking People Employee Development Training &
Development Create a Course.
NOTE: You can also find this task at Setup Employee Devel-
opment Training & Development Create a Course.
Epicor HCM | 19
Chapter: 3
Complete a Class
Use the Complete a Class task to assign grades and credits to class
attendees. This task creates a training history record and, if applicable, a
competency and proficiency history record, certification and licenses record,
and future needs record for the class participants who pass the class.
Access the task by clicking People Employee Development Training &
Development Complete a Class.
The Training & Development module also enhances the following existing
Employee Connect components:
n Create Employee Goals
n My Goals
n Create Corporate Goals
Please refer to Epicor HCM online help for specific procedures that will assist
users in completing the tasks.
Epicor HCM | 21
Chapter 4
While we have worked hard to think of all the tasks any company would want
in a Training & Development module, you know your company best. That is
why Epicor HCM is completely customizable, from changing the name or loc-
ation of a tab, to adding new tabs, to just making the module work better for
your organization. This chapter will walk you step-by-step through the Epicor
HCM tasks that you will use to customize your Training & Development mod-
ule.
Remember, that only an administrator can make the changes outlined in this
chapter.
Configure Tabs 24
Configure Tab Layout 26
Configure Module Setting 27
Epicor HCM | 23
Chapter: 4
Configure Tabs
The base product tab and subtabs described in Chapter 3 can not only be
changed and reordered, but they can also be added to. The Configure Tabs
task is used to add, rename, and reorder tabs and subtabs in tasks related to
your Training & Development module.
Access this task by clicking
Utilities System Configuration Configure Tabs.
3. Click Submit to finish this task. You will have to log off and then back
onto Epicor HCM to see the name change.
Epicor HCM | 25
Chapter: 4
Add Component
The Portal list will display Epicor HCM as the default, which is the correct
portal so leave as is.
1. Select your new tab or subtab from the Tab list.
2. Click Add Component.
3. Select the component you would like to add from the What Would
You Like To Add list.
4. Select the location for this component from the Which Column list.
5. Click OK.
6. Repeat steps 3 through 6 until you have added all the components
you want on this tab or subtab.
7. Log off and then back onto Epicor HCM to see your new tab com-
ponent.
Remove Component
1. Select the tab that contains a component you would like to remove
from the Tab list.
2. Click the Remove link for the component to remove.
3. Verify your action by clicking Yes in the Confirm pop-up box. The com-
ponent is removed from the tab in real-time.
Add a Component
For example, assume your company will utilize all the components that are in
your Training & Development module base product so you do not want to
change them, but there are a couple components that you would like to add.
Before getting started, find a component in Epicor HCM that is similar to
what you envision your new component to be like so that you can make a
copy of it.
1. Select a component to copy from the section list on the left-hand
side of your screen.
2. Click the Copy button and the first three fields will be populated with
the exact same information as the component you copied.
3. Change the text in the Name field to fit your new component.
4. Do not change the information in the Source box.
5. Enter the file name of an image in the Image box, or leave as is to use
the same image as the copied component. If changing the image,
make sure the new image is saved in the appropriate Epicor HCM dir-
ectory on the web server: \Epicor\HCM\Images\modules.
6. Select the Allow Anonymous Access check box if access should be
allowed outside of security. For example, this box is checked for the
Coming Soon component because it resides on the News screen,
which a user can see before logging into Epicor HCM.
7. Select the Read Only Content check box if the component is read-
only.
8. Select the roles that will be able to view this component from the
Available Items column, and then click the arrow button to
move the role(s) to the Selected Items column. If you are unfamiliar
with what roles are and how they are used, see the Role Maintenance
Task Procedural Help topic.
Epicor HCM | 27
Chapter: 4
9. To complete the Name and Value fields in the Module Settings sec-
tion, go back to the original component and copy and paste the text
from both of these fields into your new component.
10. Click Submit to finish this task.