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PL 600

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Microsoft

PL-600
Microsoft Power Platform Solution Architect

QUESTION & ANSWERS

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Question: 1

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You need to recommend the appropriate messaging channel solutions for the organization.
What should you recommend? To answer, drag the appropriate messaging options to the correct user types. Each
messaging option may be used once, more than once, or not at all. You may need to drag the split bar between panes or
scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-service/csw-overview

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Question: 2

You need to design tables for the solution.


What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-virtual-entities
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-entity-relationships

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Question: 3

You need to investigate the canvas app functionality issues.


Which two tools can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. App checker

B. Errors function

C. Solution checker

D. Power Platform admin center

Answer: A,C

Explanation/Reference:

Scenario: The testing team reports that one of the canvas apps is not working as expected. An error message displays as
specific pages load.
A: The App checker is now available to help provide a clear list of formula issues in your app, and to provide items to fix
to make your app accessible. The App checker is an area that the PowerApps team will continue to invest in, and build on
in order help to make debugging, performance and best practice decisions an easier and more guided experience.
C: With the solution checker feature, you can perform a rich static analysis check on your solutions against a set of best
practice rules and quickly identify these problematic patterns. After the check completes, you receive a detailed report
that lists the issues identified, the components and code affected, and links to documentation that describes how to
resolve each issue.
https://powerapps.microsoft.com/en-us/blog/new-app-checker-helps-you-fix-errors-and-make-accessible-apps/
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to
complete each case. However, there may be additional case studies and sections on this exam. You must manage your
time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case
study. Case studies might contain exhibits and other resources that provide more information about the scenario that is
described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make
changes before you move to the next section of the exam. After you begin a new section, you cannot return to this
section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the
content of the case study before you answer the questions. Clicking these buttons displays information such as business
requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the
information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a
question, click the Question button to return to the question.
Background
Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to
manage the business. You are hired to design a new solution to manage passenger information, reservations, and
maintenance.

Question: 4

You need to recommend methods for assigning security to each group of users.
What should you recommend? To answer, drag the appropriate methods to the correct groups of users. Each method

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may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view
content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/power-platform/admin/manage-group-teams
https://docs.microsoft.com/en-us/azure/active-directory/external-identities/user-properties

Question: 5

You need to recommend solutions for the organization's technical challenges.


What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

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Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/microsoft-365/commerce/subscriptions/self-service-purchase-faq
https://docs.microsoft.com/en-us/azure/active-directory/external-identities/what-is-b2b
https://docs.microsoft.com/en-us/dynamics365/field-service/overview

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Question: 6

You need to recommend methods to resolve the organization's issues.


What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-troubleshoot-sharing
https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/use-powerapps-checker

Question: 7

You need to recommend technology for accessing historical job placement data.

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What should you recommend?
A. Power Virtual Agents chatbots

B. Virtual tables

C. Power Bl

D. Power Automate flows

Answer: B

Explanation/Reference:

A virtual table is a custom table in Microsoft Dataverse that has columns containing data from an external data source.
Virtual tables appear in your app to users as regular table rows, but contain data that is sourced from an external
database, such as an Azure SQL Database. Rows based on virtual tables are available in all clients including custom
clients developed using the Dataverse web services.
Scenario:
First Up uses an on-premises system to manage current and historical patient data including medications and medical
visits.
The company plans to reference historical data in the existing system. The records held in these systems will not be
migrated to the new solution except for medication information.
The solution must provide a worker appointment booking system that can access worker historical job placement data.
First Up staff members must be able to view and update worker records. They must be able to see current and historical
job placement data on the same form in the new solution.
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-virtual-entities

Question: 8

You need to ensure that the solution meets the data security and compliance requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

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Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-entity-lookup

Question: 9

You need to recommend solutions to meet the organization's communication needs.


What should you recommend? To answer, drag the appropriate technologies to the correct groups of users. Each
technology may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll
to view content.
NOTE: Each correct selection is worth one point.

Answer:

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Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/microsoft-365/solutions/empower-people-to-work-remotely
https://docs.microsoft.com/en-us/microsoftteams/business-voice/whats-business-voice

Question: 10

You need to recommend a solution for handling data entry requirements for the mobile audit teams.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Canvas app within Power Apps Player

B. Canvas app within a browser

C. Dynamics 365 Field Service

D. Dynamics 365 App for Outlook

Answer: A,B

Explanation/Reference:

Scenario:
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
When you create an app, or someone shares an app with you, you can run that app on the Power Apps mobile app or in a
web browser.
https://docs.microsoft.com/en-us/powerapps/user/run-app-browser

Question: 11

You need to recommend a reporting solution for the organization.


Which two options should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

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A. AI Builder

B. SQL Server Reporting Services (SSRS)

C. Dynamics 365

D. Power BI

Answer: B,C

Explanation/Reference:

Scenario:
The reporting and analytics team must be able to create reports that include data from all facilities and all workers.
Management reports must present an overview of the entire organization. Other reports may be limited to specific
offices.
B: Power Apps apps can include reports that provide useful business information to the user. These reports are based on
SQL Server Reporting Services and provide the same set of features that are available for typical SQL Server Reporting
Services reports.
C: Microsoft Dynamics 365 online and Model-Driven PowerApps offers several advanced reporting options. Advanced
reports are often necessary when business requirements demand complex calculations, returning multiple data sets,
grouping large sets of data based on rules, and retrieving data from different data sources.
Incorrect Answers:
D: Scenario: Users cannot view Power BI reports within the Power Platform apps.
Note: Power BI enables data insights and better decision-making, while Power Apps enables everyone to build and use
apps that connect to business data. Using the Power Apps visual, you can pass context-aware data to a canvas app,
which updates in real time as you make changes to your report.
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/add-reporting-to-app
https://powerusers.microsoft.com/t5/Building-Power-Apps/Creating-SSRS-Report-for-Model-Driven-PowerApps/td-p/621866
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/powerapps-custom-visual

Question: 12

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You need to recommend a solution for agents when working with customers to make reservations.
What should you recommend?
A. task flows

B. Business Process Flows

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C. workflows

D. Power Automate

Answer: B

Explanation/Reference:

Business process flows provide a guide for people to get work done. They provide a streamlined user experience that
leads people through the processes their organization has defined for interactions that need to be advanced to a
conclusion of some kind.
Use business process flows to define a set of steps for people to follow to take them to a desired outcome.
With business processes flows available as an entity, you can now use advanced finds, views, charts, and dashboards
sourced from business process flow data for a given entity, such as a lead or opportunity.
Scenario:
Agents need a solution to replace paper reservation checklists.
Agents need dashboards to show a current count of all reservations on the entity.
Agents need a way to track reservation issues.
Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer
experience.

Question: 13

You need to recommend the field type to use for configuring meal selections during reservation.
Which field type should you recommend?
A. Global Option Set

B. Lookup

C. Option Set

D. Two Options

Answer: C

Explanation/Reference:

Customers can select a meal when they make a reservation and can save the meal choices as a customer preference.
The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline
is considering offering other meal types, such as gluten-free and low-sodium options.
In PowerApps Option set is one of the field types you can use in your Entity. The information type that Option Set stores is
a list of text values. And here comes the Option Set advantage -- once you define its text values you can centrally
managed it.
Example:

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https://michalguzowski.pl/how-to-work-with-option-set-in-powerapps/

Question: 14

You need to recommend a solution for integrating luggage information.


What should you recommend? To answer, drag the appropriate types to the correct tables. Each type may be used once,
more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

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Answer:

Question: 15

You need to recommend an authentication solution for the planned implementation of Dynamics 365.
What should you include in the recommendation?
A. Use synchronized identities.

B. Use the Office 365 tenant for Dynamics 365 Customer Service.

C. Create a new tenant for Dynamics 365 Customer Service.

D. Use federated identities

Answer: A

Explanation/Reference:

Scenario: Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.
Synchronized identity. Synchronize on-premises directory objects with Microsoft 365 and manage your users on-
premises. You can also synchronize passwords so that the users have the same password on-premises and in the cloud,
but they will have to sign in again to use Microsoft 365.
https://docs.microsoft.com/en-us/power-platform/admin/manage-user-account-synchronization

Question: 16

You need to create an Agent security role.


Which three actions should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Add security to the seat entity and assign users to the Agents role.

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B. Add security to the Core Records and assign users to the Customer Service Representative role.

C. Copy the Microsoft Dataverse Basic User role.

D. Rename the Customer Service Representative role to Agents.

E. Copy the Customer Service Representative role.

F. Name the new role Agents.

Answer: B,E,F

Explanation/Reference:

Scenario: The security rule for agents must contain the privileges in the default Customer Service
Representative security role.
Create a security role by Copy Role:
Step 1 (E): Copy the Customer Service Representative role.
Step 2 (F): Select the New Role Name.
Step 3: (B): When Copying Role is complete, navigate to each tab, ie Core Records, Business Management,
Customization, etc.
Set the privileges on each tab.
https://docs.microsoft.com/en-us/power-platform/admin/create-edit-security-role
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to
complete each case. However, there may be additional case studies and sections on this exam. You must manage your
time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case
study. Case studies might contain exhibits and other resources that provide more information about the scenario that is
described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make
changes before you move to the next section of the exam. After you begin a new section, you cannot return to this
section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the
content of the case study before you answer the questions. Clicking these buttons displays information such as business
requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the
information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a
question, click the Question button to return to the question.
Background
Fabrikam, Inc. manufactures industrial metal cutting machines. The company installs and services the machines for
customers.
Fabrikam has manufacturing plants in Canada, France, and China. The company also has regional service organizations
that are responsible for installation and maintenance of the machines.

Question: 17

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You need to design the quality inspection order data model.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

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Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/dynamics365/field-service/inspections
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-entity-relationships

Question: 18

You need to recommend the appropriate components to meet the inspection requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

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Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/power-platform/admin/database-security
https://docs.microsoft.com/en-us/power-query/dataflows/overview-dataflows-across-power-platform-dynamics-365

Question: 19

You need to recommend solutions to meet the integration requirements.


What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

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Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/dynamics365/field-service/configure-schedule-board
https://docs.microsoft.com/en-us/azure/iot-hub/about-iot-hub

Question: 20

You need to recommend a solution to meet user interface requirements.


What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

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Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/power-bi/visuals/power-bi-visualization-radial-gauge-charts
https://docs.microsoft.com/en-us/dynamics365/field-service/inspections

Question: 21

You need to recommend a solution for creating the initial inspection checklists.
What should you recommend?
A. Power Apps Maker portal

B. Dataverse for Teams

C. Power Apps Studio

D. Data Migration utility

Answer: B

Explanation/Reference:

Scenario: Standardized checklists must be stored in the solution for use by inspectors. A copy must be created when a
new inspection is initiated.
Dataverse for Teams -- built on Microsoft Dataverse -- provides relational data storage, rich data types, enterprise-grade
governance, and one-click solution deployment to the Microsoft Teams app store.
Dataverse for teams table creation has all of the things that are great about Microsoft Lists, without the major downsides.
https://docs.microsoft.com/en-us/powerapps/teams/create-table

Question: 22

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You are designing the data model for a school. The school wants to track students' enrollments in courses.
The system must meet the following requirements:
Track the courses in which each student is enrolled.
Track the students that are enrolled in each course.
Track dates when each student enrolled in each course and the person who approved the enrollment.
Allow users to create a report that details which students are enrolled in which courses.
You need to recommend a data model that will fit the school's requirements.
Which logical model should you recommend?
A.

B.

C.

D.

Answer: A

Explanation/Reference:

Need a relationship table.


N:N (Many-to-Many): A table relationship that depends on a special Relationship table, sometimes called an
Intersect table, so that many rows of one table can be related to many rows of another table.
When viewing rows of either table in a N:N relationship you can see a list of any rows of the other table that are
related to it.
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-entity-relationships

Question: 23

You are designing a Power Platform solution for a company.


You have the following requirements:
Users in the human resources department must be able to create tasks.
Users in the human resources department must be able to assign cases to other users.
You need to recommend security settings to the company.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

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Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/power-platform/admin/security-roles-privileges
https://docs.microsoft.com/en-us/power-platform/admin/wp-security-cds

Question: 24

You are designing a self-service portal for a company.


The portal must meet the following requirements:
Customers must be able to submit and review cases.
Customers must be able to chat with service representatives in near real time.
Allow service representatives to select cases from queues and use knowledge articles to resolve customer concerns.
You need to recommend solutions for the company that do not require custom development.
Which three apps or services should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Dynamics 365 Field Service

B. Dynamics 365 Customer Service

C. Omnichannel for Customer Service

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D. Customer Insights

E. Customer self-service portal

Answer: B,C,E

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates
https://docs.microsoft.com/en-us/dynamics365/customer-service/embed-chat-widget-portal

Question: 25

A company has a custom web-based solution that is hosted on Azure. You design a Power Platform solution to provide the
company additional capabilities.
You need to integrate the Power Platform solution with the web-based solution.
What should you recommend?
A. Connection reference

B. Custom connector

C. Desktop flow

D. Data gateway

Answer: B

Explanation/Reference:

A custom connector in Power Platform is a wrapper around a REST API that allows Power Automate or Power Apps to
communicate with that REST API. Connectors created in Power Automate are available in Power Apps. Likewise,
connectors created in Power Apps are available in Power Automate.
https://docs.microsoft.com/en-us/learn/modules/create-custom-connector-power-platform/1-introduction

Question: 26

You need to design a Power Platform solution that meets the following requirements:
Capture data from a row during deletion to be used in an automated process.
Use AI to process forms and automate data entry from paper-based forms.
Which requirements can be met by using out-of-the box Power Platform components?
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

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Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/power-automate/dataverse/create-update-delete-trigger

Question: 27

A company has a website that contains a form named Contact Us. Data from completed forms is saved to a shared
document. An office administrator periodically reviews the document. The office administrator sends new submissions to
another employee who creates contacts or updates existing contacts.
You need to recommend a solution to automate the process.
What should you recommend?
A. Excel Online Connector

B. Dynamics 365 Customer Insights

C. Dynamics 365 Customer Service

D. Dynamics 365 Marketing

Answer: B

Explanation/Reference:

Microsoft designed Customer Insights to allow organizations to map, match, merge, and enrich customerbased data from
different sources. A classic scenario would be to merge data from customer service software, like Freshdesk, and online
sales, such as Shopware, into one source for reporting and further data analysis.
https://msdynamicsworld.com/story/microsoft-dynamics-365-customer-insights-overview

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Question: 28

You are performing a requirements analysis for a customer.


The customer provides the following requirements:
Power Platform storage capacity must remain under 100 percent.
Customer service representatives must be sent an email when they are assigned a case.
Help desk technicians must be shown an error message when they try to delete a task row.
The plug-in pass rate must remain over 99 percent for the production environment.
You need determine if the requirements are functional or non-functional.
Which requirement type should you use? To answer, drag the appropriate requirement types to the correct requirements.
Each requirement type may be used once, more than once, or not at all. You may need to drag the split bar between
panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/3-functional-requirements
https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/4-non-functional-requirements

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Question: 29

You are a Power Platform consultant for an internet support company.


The company lacks a budget to buy third-party ISVs or add-ons.
The company requires a new system that achieves the following:
All support issues must come in by email, need to be logged, and assigned to the support group.
Accounts must synchronize with the parent company Oracle database.
Reports must be sent to the executives on a weekly basis.
No custom code will be used in the system.
You need to recommend the components that should be configured.
Which two components should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Power Virtual Agents

B. Microsoft Dataverse

C. server-side synchronization

D. Microsoft Customer Voice

Answer: B,D

Explanation/Reference:

The Dynamics 365 Customer Voice data is stored in Microsoft Dataverse.


Dynamics 365 Customer Voice is an enterprise feedback management application you can use to easily keep track of the
customer metrics that matter the most to your business. ... It provides a personalized experience, enabling you to collect
customer feedback and get relevant insights quickly and easily, all in a few clicks.
https://docs.microsoft.com/en-us/dynamics365/customer-voice/about
https://docs.microsoft.com/en-us/dynamics365/customer-voice/data-flow

Question: 30

A client uses Dynamics 365 Sales, Power BI datasets, and Power BI dataflows.
The Dynamics 365 Sales implementation has security roles that restrict data export. You need to ensure that data has
the same restrictions in Power BI as it does in Dynamics 365 Sales.
You need to design the security to avoid sensitive data from being seen.
Which two actions should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Use Microsoft Dataverse restrictions before setting up the Power BI reports.

B. Limit the role in Dynamics 365 Sales to only data allowed so it cannot be exported to Microsoft Excel.

C. Limit the role and ensure that exporting to Microsoft Excel is not allowed in both Dynamics 365 Sales and Power BI.

D. Share Power BI dashboards only with users who are supported to see this data.

Answer: A,B

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Explanation/Reference:

A: When you share a dashboard or report, the people you share it with can view it and interact with it, but can't edit it.
They see the same data that you see in the dashboard and reports and get access to the entire underlying dataset unless
row-level security (RLS) is applied to the underlying dataset.
B: Depending on the sensitivity of an organization's data, it is often necessary to disable the ability to export or print
reports.
https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-share-dashboards

Question: 31

You need to recommend methods for assigning security to each group of users.
The customer provides the following requirements:
Customers need the ability to submit a case through an online portal.
Portal must handle 75 concurrent users submitting cases.
Service data must be retained for at least six years.
You need to determine which requirements are functional or non-functional.
Which requirements are functional or non-functional? To answer, drag the appropriate types to the correct requirements.
Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to
view content.
NOTE: Each correct selection is worth one point.

Answer:

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Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/3-functional-requirements
https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/4-non-functional-requirements

Question: 32

A company uses manual processes to track interactions with customers. The company wants to use Power Platform to
improve productivity.
The company has the following requirements:
Provide customers with an online portal where they can submit and review cases.
Ensure that customers can chat online with a customer service representative at any time.
Route chats to customer service representatives based on skill and availability.
You need to recommend a solution to the company.
Which three components should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Dynamics 365 Virtual Agents chatbots

B. Customer self-service portal

C. Dynamics 365 Field Service

D. Business process flows

E. Omnichannel for Customer Service

Answer: B,D,E

Explanation/Reference:

B: Customer self-service portal: A customer self-service portal enables customers to access self-service knowledge,
support resources, view the progress of their cases, and provide feedback.
Note: Based on the selected environment in Power Apps, you can create a Dataverse starter portal or a portal in an
environment containing customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics
365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation).
E: Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer
Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging
channels.
https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates
https://docs.microsoft.com/en-us/dynamics365/customer-service/embed-chat-widget-portal

Question: 33

You are designing a Power Platform solution.


The company wants its development team to adopt the construction of repeatable components for its
implementation team to reuse on different entities and forms.
You need to recommend a technology that meets these requirements.
Which technology would you recommend the developers adopt to assist the implementation team?

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A. JavaScript

B. Power Apps Component Framework control

C. Web resource

D. Canvas app

Answer: B

Explanation/Reference:

Power Apps component framework empowers professional developers and app makers to create code components for
model-driven and canvas apps (public preview) to provide enhanced user experience for the users to work with data on
forms, views, and dashboards.
https://docs.microsoft.com/en-us/powerapps/developer/component-framework/overview

Question: 34

An animal welfare organization wants to track the movement of wolf packs in a region. Cameras at specific locations
capture images when motion is detected within the camera sensor range. Staff upload the images manually to a shared
drive and then analyze the images.
The organization wants to automate image capture and analysis. The organization has the following requirements:
Save captured images in an appropriate location.
Analyze saved images by using an image recognition process.
Display data in real-time dashboards.
You need to recommend the correct technology for the requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

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Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/power-automate/flow-types

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https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/use-power-bi

Question: 35

You are designing a Power Platform solution for a company that provides in-home appliance maintenance. When a
customer schedules a service appointment, a dispatcher assigns one technician for a specific time and location.
The solution must capture information about the technician assigned to each appointment and the list of tools that the
technician must bring to the appointment.
You need to recommend the data type for the captured information.
Which data type should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

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Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/types-of-fields

Question: 36

A large company experiences high staff turnover rates. As a result, the company must add or remove multiple system
user accounts daily.
You need to recommend a security concept which will facilitate complex security profiles to entities for large groups of
users across the Power Apps and Dynamics 365 applications.
What should you recommend?
A. Hierarchy security

B. Field-level security

C. User access management

D. Team privileges

Answer: D

Explanation/Reference:

User and team management is the area of Microsoft Dataverse where you can create and maintain user accounts and
profiles.
A user is any person who works for a business unit who uses Dataverse. Each user has a user account.
A team is a group of users. Teams let users across an organization collaborate and share information.
Note: Why use Dataverse?
Easy to secure -- Data is securely stored so that users can see it only if you grant them access. Role-based security allows
you to control access to tables for different users within your organization.
Data from your Dynamics 365 applications is also stored within Dataverse, allowing you to quickly build apps
that use your Dynamics 365 data and extend your apps with Power Apps.
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/user-team-entities
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-intro

Question: 37

You are designing a business strategy for a client who has a Power Platform solution.
The client works with critical data where any data loss creates a high risk.
You need to document the failover process for the stakeholders.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to
the answer area and arrange them in the correct order.

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Answer:

Question: 38

A company uses two separate unlinked apps to manage sales leads: a Power Apps app and a third-party application.
The client has the following requirements:
Manage all leads by using the Power Apps app.
Create a lead in the Power Apps app when a user creates a lead in the third-party application.
Update leads in the Power Apps app when a user updates a lead in the third-party application.
Connect to the third-party application by using an API.
You need to recommend strategies to integrate the Power Apps app and the third-party application.
Which three options can you use to achieve the goal? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Dual-write

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B. Custom connector

C. Dataflow

D. Power Automate cloud flow

E. Common Data Service connector

Answer: A,D,E

Explanation/Reference:

A: Customers should be able to adopt business applications from Microsoft and expect they speak the same
language and seamlessly work together. Dual Write allows our customers to not think about these apps as
different systems to write to independently; rather, the underlying infrastructure makes it seamless for these
apps to write simultaneously.
D: Use Custom APIs to create your own APIs in Dataverse. With a Custom API you can consolidate a group of
operations into an API that you and other developers can call in their code. The Common Data Service (current
environment) connector enables calling Custom APIs actions in Power Automate.
E: Common Data Service provides access to the environment database on the Microsoft Common Data
Service. It is available for Logic Apps, Power Automate, and Power Apps.
https://docs.microsoft.com/en-us/business-applications-release-notes/april19/cdm-data-integration/dual-writelink-
common-data-service-apps
https://docs.microsoft.com/en-us/connectors/commondataservice/
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/custom-api

Question: 39

A company has a list of contacts in a Microsoft Excel file. The company wants to load the contact information
into a Power Platform solution.
You need to recommend a data-loading solution.
What should you recommend?
A. Use the Excel Template feature.

B. Add to an existing list of contacts in a static worksheet.

C. Use the import from Excel feature.

Answer: A

Explanation/Reference:

Import data that's stored somewhere else into your model-drvien app using the import feature in Power Apps.
Every table has required columns that must exist in your input file. It's recommended that you download an
Excel template, add your data, and then import the file to your app. The template saves time and effort. Don't
add or modify columns in the template to avoid issues during the import.
Note:
Step 1: Download an Excel template
To avoid mapping issue, it's recommended that you use an Excel template that you can download from your

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app. Once the template is downloaded add your data and then import the file back to your app. Remember
don't add or modify columns in the template to avoid issues during the import process.
Step 2: Import your data
Use the template that you downloaded in the previous step (modified with your data) and import the file to your app.
https://docs.microsoft.com/en-us/powerapps/user/import-data

Question: 40

A company wants to create a Power Automate flow that posts marketing events to social media.
The company must ensure that the postings adhere to regulatory requirements for handling of personally identifiable
information (PII) dat
a. The company will not post events to unauthorized social media platforms.
You need to ensure that the requirement is met.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Configure the relevant connector so that is part of the Non-Business data group category.

B. Create a security role to prevent data export.

C. Configure an Azure Active Directory (AAD) security role for the maker to the environment.

D. Create a Data Loss Protection (DLP) policy.

E. Configure the relevant connector so that it is part of the Blocked data group category.

Answer: D,E

Explanation/Reference:

DLP policies enforce rules for which connectors can be used together by classifying connectors as either Business or Non-
Business. If you put a connector in the Business group, it can only be used with other connectors from that group in any
given app or flow. Sometimes you might want to block the usage of certain connectors altogether by classifying them as
Blocked.
https://docs.microsoft.com/en-us/power-platform/admin/wp-data-loss-prevention

Question: 41

You are supporting a recent go-live for a model-driven app that includes mobile offline functionality.
Users report the following issues:
The process of downloading initial metadata for the app takes hours to complete.
Some account views are unavailable when the app is offline.
Changes to users' security privileges are not reflected in the mobile app.
Contact data is not available when the app is offline.
You need to resolve the mobile app performance issues.
What should you review? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

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Answer:

Question: 42

A new customer asks you to design a solution for a Power Apps app that uses Microsoft Dataverse.
The customer wants to keep the service process simple and save on both licensing and development time.
You need to recommend solutions for the customer.
What should you recommend? To answer, drag the appropriate setting to the correct drop targets. Each source may be
used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

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NOTE: Each correct selection is worth one point.

Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/dynamics365/common-scheduler/schedule-anything-with-universal-resource-scheduling

Question: 43

A company has a model-driven app. The app has forms with both Business Rules and JavaScript added to handle the
business logic on the form. The form contains logic that is enforced by using business rules. The company wants to apply
the business rules to all forms In the app. You need to recommend a simplified form setup so the form can be maintained
moving forward. What should you recommend?
A. Manage the business logic with a Power Apps Component Framework (PCF) control.

B. Evaluate whether complex pans of the logic can be solved by using Power Apps Component Framework (PCF) control.
Use Business Rules for the remaining functionality.

C. Remove the Business Rules and use only JavaScript.

D. Update logic to ensure Business Rules are optimized. Use JavaScript for the remaining functionality.

Answer: B

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Question: 44

A local bank uses Microsoft Power Platform apps to store customer data.
The bank IT director discovers that all employees can see the social security numbers of their customers. The IT team
does not understand how field-level security works and needs help with the design.
You need to recommend a solution to the bank that meets the following requirements:
* The system must restrict access to customer social security numbers to the vice president of finance only.
* The vice president of finance must be able to read and update customer social security numbers.
Which two actions should you recommend? Each correct answer presents part of the solution.
NOT: Each correct selection is worth one point
A. Set the values for the read permission and for the update permission for social security number to yet

B. Enable field-level security for the member table.

C. Create a held-level security profile.

D. Enable field-level security for the social security number column.

Answer: B,D

Question: 45

You are designing data loss policies for a Microsoft Power Platform implementation. You have the following requirements:
* Solutions that use the HTTP connector must not include any other connectors.
* Prevent the use of the Microsoft Forms connector.
* Allow the use of the Azure DevOps connector.
You need to determine in which data policy group to add each connector.

Answer:

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Question: 46

A multinational organization uses a single Microsoft Power Platform environment. The instance hosts multiple
customizations for different users m different regions.
Users in some regions complain about slow toad time of the customizations.
You need to architect a solution based on the main requirement.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Question: 47

You are designing tables and columns for a Microsoft Power Platform solution
The solution will contain an interactive experience dashboard.
You need to ensure that the columns you create can be used as global filters for the dashboard
Which two data types can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point
A. Yes/No

B. Choice

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C. Text

D. Multiline Text

E. Lookuphttps://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-field-solution-explorer#column-
data-types

Answer: A,B

Explanation/Reference:

With interactive dashboards, a chart uses the color assigned to the categories that make up the different values, even if
the chart is configured to use random colors, when the chart is configured to be grouped by any of the following column
types:
Choice
Yes/No
Status Reason
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/configure-interactive-experience-dashboards

Question: 48

A company plans to create a Microsoft Power Platform solution that integrates with Dynamics 365 Sates. The solution
must meet the following requirements:
* Connect directly with a Microsoft Azure SQL database as an external data source at run time where specific data is
available in the Dynamics 365 Sales solution without the need for data replication.
* An external system needs to send data to the company's Dynamics 365 Sales solution.
You need to recommend the most suitable solution to integrate Dynamics 365 Sales with both systems.
What should you recommend? To answer, select the appropriate option in the answer area.

Answer:

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Question: 49

A company reports the following issues with an existing data management system.
Users cannot search for specific records by using a user-friendly ID or record identifier.
Users occasionally enter data into fields that is not required.
The record form displays all fields. Many of the fields are not used.
You need to ensure that the Power Platform solution will ensure data quality can be properly maintained.
Which component should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

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Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/autonumber-fields
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-create-business-rule

Question: 50

You are reviewing a list of business requirements submitted by a plumbing company.


The company has the following requirements:
Send articles to technicians to allow technicians to help customers resolve issues.
Track work progress and inspections at customer sites.
Schedule technicians for service appointments.
You need to recommend solutions to meet the customer's requirements.
What should you recommend? To answer, drag the appropriate solutions to the correct business requirements. Each
solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to
view content.
NOTE: Each correct selection is worth one point.

Answer:

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Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/dynamics365/field-service/overview
https://dynamics.microsoft.com/en-us/customer-voice/capabilities

Question: 51

A company plans to deploy multiple Microsoft Dataverse environments. You are supporting the go-live process.
The company reports the following access issues:
* Users can access account records but cannot read a column m the table.
* A licensed user receives an insufficient permission error when opening leads.
* A licensed user does not appear in the list of users available for security assignment.
You need to resolve the issues.
What should you do? To answer, select the appropriate options in the answer area
NOTE: Each correct selection is worth one point.

Answer:

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Question: 52

You are designing a Power Platform solution for a company. The company issues each employee a tablet device.
The company wants to simply the opportunity management processes and automate when possible. The company
identifies the following requirements:
Users must have a visual guide to know which data to enter in each step of the opportunity management process.
The system must automatically assign the opportunity to a manager for approval once all data is entered.
The system must notify an assignee each time an opportunity is assigned to them by using push notifications.
When a user selects a push notification, the associated opportunity must display.
You need to recommend the Power Platform components that will meet their requirements.
Which three Power Platform components should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Business process flows

B. Power Apps mobile apps

C. Power Virtual Agents chatbots

D. Power Automate desktop flows

E. Power Automate cloud flows

Answer: A,B,E

Explanation/Reference:

A: Use business process flows to define a set of steps for people to follow to take them to a desired outcome. These steps
provide a visual indicator that tells people where they are in the business process.
B: Push notifications are used in Power Apps mobile to engage app users and help them prioritize key tasks. In Power
Apps, you can create notifications for Power Apps mobile by using the Power Apps Notification connector. You can send
notifications to any app that you create in Power Apps.
E: Create a cloud flow when you want your automation to be triggered either automatically, instantly, or via a schedule.
https://docs.microsoft.com/en-us/power-automate/business-process-flows-overview
https://docs.microsoft.com/en-us/powerapps/mobile/power-apps-mobile-notification

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Question: 53

A company is struggling to gather insights from won and lost opportunities.


Users must be able to access the company's solution from mobile and desktop devices. The solution must meet the
following requirements:
Track opportunities and reasons for the win or loss of opportunities in the context of other related data.
Display data to users as charts and tables and provide drill-through capabilities.
You need to recommend a Power Platform tool to help the client visualize the data.
Which two technologies should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Power Bl

B. Power Automate

C. Power Virtual Agents

D. Power Apps

Answer: A,D

Explanation/Reference:

A: Power BI is a business analytics service by Microsoft. It aims to provide interactive visualizations and business
intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards. It is
part of the Microsoft Power Platform.
D: Power BI Apps are an easy way for designers to share different types of content at one time. App designers create the
dashboards and reports and bundle them together into an app. The designers then share or publish the app to a location
where you, the business user, can access it. Because related dashboards and reports are bundled together, it's easier for
you to find and install in both the Power BI service (https://powerbi.com) and on your mobile device. After you install an
app, you don't have to remember the names of a lot of different dashboards or reports because they're all together in
one app, in your browser or on your mobile device.
https://docs.microsoft.com/en-us/power-bi/consumer/end-user-apps

Question: 54

A company wants to add an interactive checklist to a Power Platform solution to ensure that salespeople are following the
same steps when qualifying leads.
You need to recommend a solution that will incorporate this checklist.
What should you recommend?
A. Microsoft Customer Voice

B. Business Process Modeler task guide

C. Dashboards

D. Business Process Flow

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Answer: D

Question: 55

A company plans to create a Power Platform solution that integrates with Dynamics 365 Sales.
The solution must meet the following requirements:
Connect directly with a Microsoft Azure SQL database as an external data source at run time where specific data is
available in the Dynamics 365 Sales solution without the need for data replication.
An external system needs to send data to the company's Dynamics 365 Sales solution.
You need to recommend the most suitable solution to integrate Dynamics 365 Sales with both systems.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

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Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/create-edit-virtual-entities

Question: 56

A company plans to transition from an existing proprietary solution to a Power Platform solution. The company is
consolidating data from several sources.
The company reports the following data quality issues with the existing solution:
Users often encounter a character limit when entering data.
The database includes multiple instances of duplicate records.
You need to recommend solutions to ensure that the data quality issues are not present in the Power Platform solution.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/power-platform/admin/set-up-duplicate-detection-rules-keep-data-clean

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Question: 57

A company is creating a Power Platform solution to manage employees.


The company has the following requirements:
Allow only the human resource manager to change an employee's employment status when an employee is dismissed.
Allow only approved device types to access the solution and company data.
You need to recommend a solution that meets the requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/power-platform/admin/field-level-security
https://docs.microsoft.com/en-us/mem/intune/protect/device-compliance-get-started

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Question: 58

You are designing a Power Platform solution for a company.


Users must be granted access only to data that is relevant to them.
You need to recommend actions to meet the requirements.
Which two recommendations should you make? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Add column security profiles to applicable teams.

B. Define and configure security roles.

C. Create teams and assign security roles and users to the teams.

D. Create business units and assign security roles to the business units.

Answer: B,D

Explanation/Reference:

To control data access, you must set up an organizational structure that both protects sensitive data and enables
collaboration. You do this by setting up business units, security roles, and field security profiles.
https://docs.microsoft.com/en-us/power-platform/admin/security-roles-privileges

Question: 59

You are conducting performance testing for a Microsoft Power Platform solution. The solution uses Power Automate cloud
flows to query and synchronize data across 10 different tables based on various criteri
a. You make the following observations:
* Internet speed during testing is fast (500 Mbps).
* There are 50 Dynamics real-time workflows in use.
* There are 63 Dynamics asynchronous workflows in use.
* There are 76 Power Automate cloud flows in use.
You identify the following performance issues;
You need to recommend steps to resolve the performance issues.
What should you recommend? To answer, select the appropriate options m the answer area.
NOTE: Each correct selection is worth one point.

Answer:

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Question: 60

You are designing a Microsoft Power Platform solution.


You need to identify the non- functional requirements for the organization.
Which three non-functional requirements should you identify? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. usability of business process flows

B. customer maintenance procedures

C. business rules to identify top customers

D. solution regulatory compliance

E. time-to-load forms

Answer: B,D,E

Explanation/Reference:

Non-functional requirements capture the elements that users might not directly care about but are important to support
the proposed architecture and operational viability of the solution. Non-functional requirements often influence user
adoption and perceived satisfaction with the solution.
Examples of common non-functional requirement types include:
Availability
Compliance/regulatory
Data retention/residency
Performance (response time, and so on)
Privacy
Recovery time
Security
Scalability
https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/4-non-functional-requirements

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Question: 61

A company offers continuing education courses for medical professionals. Each time a course is offered, the company
tracks that the session has taken place in an Excel workbook.
The company maintains a list of required qualifications for an educator to teach a course. Educator qualifications range
from languages spoken to advanced degrees.
The company needs the following custom table relationships defined:
Associate educators with a list of their professional qualifications.
Assign a primary educator to each course that is held.
Collect information about every course that is held.
You need to determine the type of relationship that best fits the requirement.
Which type of table relationship should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

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Question: 62

A company has a Power Platform environment that connects to a third-party marketing application.
The company reports that the data in the Power Platform lead table does not match data from the marketing application.
Issues include:
You need to determine which processes are causing the issues.
Which three processes may be causing the differences observed? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer:

Question: 63

You are designing the security model for a Power Platform solution.
The security model must meet the following requirements:
Restrict sharing of data between Power Automate connectors.
Ensure that environment administrators only see users who require access in the enabled user list.

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You need to recommend security features for the solution.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Question: 64

You are designing a database table for a client.


You have the following requirements:
Maintain a comprehensive list of colors and their corresponding RGB values and hexadecimal values.
Prevent the addition of duplicate colors based on the hexadecimal value for the color.
You need to recommend a design for the table.
Which two actions should the client perform after the table is created? Each correct answer presents part of the
solution.
NOTE: Each correct selection is worth one point.
A. Mark the hex value column as business required.

B. Configure and schedule a recurring bulk record deletion job.

C. Create alternate keys for the table.

D. Mark the RGB value column as business required.

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Answer: B,C

Explanation/Reference:

B: Setting a column to Business Required means that the default behavior of a model-driven or canvas app will enforce
this requirement in the app.
C: With alternate keys you can now define a column in a Dataverse table to correspond to a unique identifier (or unique
combination of columns) used by the external data store. This alternate key can be used to uniquely identify a record in
Dataverse in place of the primary key. You must be able to define which columns represent a unique identity for your
records. Once you identify the columns that are unique to the table, you can declare them as alternate keys through the
customization user interface (UI) or in the code.
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-field-portal
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/define-alternate-keys-entity

Question: 65

A company uses Dynamics 365 Sales and Power BI.


Sales managers must be able to keep track of changes to their pipeline in the following ways:
Notify the sales managers when an Opportunity changes sales stage.
Notify the sales managers when the pipeline drops below 2.5M USD.
When reviewing the pipeline in Power BI, a sales executive must be able to add a Playbook to an Opportunity.
You need to recommend a solution that meets the company requirements.
Which combination of solutions should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

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Explanation/Reference:

Explanation:
https://www.velosio.com/blog/2021/01/27/tracking-emails-the-right-way-with-power-automate/
https://docs.microsoft.com/en-us/power-bi/create-reports/service-set-data-alerts

Question: 66

A company is implementing Dynamics 365 Sales.


The company has turned off out-of-the-box quote calculations in order to implement its own custom calculations.
When users update a line item on a quote, they expect to see an updated total for the quote in real time. Users are
reporting inconsistent behavior, with some aggregations taking up to two hours.
You review the system design and notice many asynchronous workflows.
You need to recommend a solution to enable the calculation in real time.
Which two options should you recommend? Each answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Consolidate asynchronous workflow into a single real-time workflow.

B. Consolidate multiple asynchronous workflows into a single asynchronous workflow.

C. Implement a business process flow to replace the existing workflows.

D. Convert the asynchronous workflows to a synchronous plug-in.

Answer: A,B

Question: 67

You are designing a model-driven app that allows a company to manage sales opportunities.
The company has a complex security model that includes the following requirements:
The vice president of sales must be able to see opportunities for sales managers and sales representatives.
Sales managers must be able to see opportunities for all sales representatives.
Sales representatives must only see opportunities that they own.
You need to recommend security tools for controlling user access.
Which two tools should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Account hierarchy

B. Field security profile

C. Position hierarchy

D. Security roles

Answer: C,D

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Explanation/Reference:

With the position hierarchy security, a user at a higher position has access to the records owned by a lower position user
or by the team that a user is a member of, and to the records that are directly shared to the user or the team that a user
is a member of.
The hierarchy security model is an extension to the earlier security models that use business units, security roles,
sharing, and teams. It can be used in conjunction with all other existing security models.
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/developer/security-dev/
hierarchical-security-control-access-entities

Question: 68

A company sells antique books. The company stores data about book locations in an existing system by using the
following database fields: Room, Shelf.
The company must import the data from the existing system into a Power Platform solution. Existing data into must be
modified to match the design of the new solution.
You need to recommend a solution to combine the room and shelf fields into a single column during the import process.
Which tool should you recommend?
A. Power Platform dataflows

B. Data Import Wizard

C. import from CSV

D. Microsoft Excel Online

Answer: B

Explanation/Reference:

Dataverse includes a web application tool called Import Data Wizard. You use this tool to import data records from one or
more comma-separated values (.csv), XML Spreadsheet 2003 (.xml), or text files.
Use transformation mapping to modify data before importing it. For example, split a full name that is contained
in the source file into a first name and a last name to match the target columns for a table.
Note:
To implement data import, you typically do the following:
Create a comma-separated values (CSV), XML Spreadsheet 2003 (XMLSS), or text source file.
Create a data map or use an existing data map.
Create a comma-separated values (CSV), XML Spreadsheet 2003 (XMLSS), or text source file.
Create a data map or use an existing data map.
Associate an import file with a data map.
Upload the content from a source file to the associated import file.
Parse the import file.
Transform the parsed data.
Upload the transformed data into the target Dataverse server.
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/import-data
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/add-transformation-mappings-import

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Question: 69

A company has a Power Platform environment that connects to a third-party marketing application.
The company reports that the data in the Power Platform lead table does not match data from the marketing application.
Issues include:
The owner data in the lead table and the third-party application do not match.
The Topic column has more information than the related record from the marketing application.
There are differences in how telephone numbers are formatted.
You need to determine which processes are causing the issues.
Which three processes may be causing the differences observed? Each correct answer presents a complete
solution.
NOTE: Each correct selection is worth one point.
A. Dataflow

B. Business rule

C. Classic workflow

D. Power Automate cloud flow

E. Duplicate detection rule

Answer: A,B,C

Explanation/Reference:

A: With advanced data preparation available in Power Apps, you can create a collection of data called a dataflow, which
you can then use to connect with business data from various sources, clean the data, transform it, and then load it to
Microsoft Dataverse or your organization's Azure Data Lake Gen2 storage account.
B: By combining conditions and actions, you can do any of the following with business rules:
Set column values
Clear column values
Set column requirement levels
Show or hide columns
Enable or disable columns
Validate data and show error messages
Create business recommendations based on business intelligence.
C: Duplicate detection works by comparing generated match codes of existing records with each new record being
created. These match codes are created as each new record is created. Therefore, there is potential for one or more
duplicate records to be created if they are processed at the exact same moment. In addition to detecting duplicates as
they are created, you should schedule duplicate detection jobs to check for other potential duplicate records.
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-create-business-rule
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-and-use-dataflows
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/duplicaterule-entities

Question: 70

A company has a Power Platform solution that integrates with a third-party system.
The client reports that unexpected updates are being made to the Accounts table.
You need to determine the root cause of the issue.
In which three locations should you investigate? Each correct answer presents a complete solution.

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NOTE: Each correct selection is worth one point.
A. Audit summary view

B. Solution history

C. SDK Message Processing Steps

D. Plug-in trace log

E. System job run history

Answer: A,B,D

Explanation/Reference:

A: How to View Auditing Log Details?


System administrators can see activities for the entities that are enabled for audit logging. To view the audit logs:
Go to Settings > System >Auditing.
Choose Audit Summary View.
Under Audit Summary View, you will see the list of audit entries

B: You can view details about solution operations from the Solutions area of Power Apps. An operation can be a solution
import, export, or uninstall. The solution history displays information such as solution version, solution publisher, type of
operation, operation start and end time, and operation status.
D: Trace log records are written to the PluginTraceLog Table. Writing of these records is controlled by the trace settings
mentioned in Enable trace logging.
This data can be found in model-driven applications by navigating to Settings and choosing the Plug-in Trace Log tile.
https://www.sherweb.com/blog/dynamics-365/audits-dynamics-365/
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/logging-tracing

Question: 71

A company has an on-premises data warehouse and analytics solution- The data warehouse consists of multiple multi-
dimensional data cubes representing over five years of operational dat
a. The data warehouse consolidates and normalizes data that is sourced from 20 different systems.
The company plans to replace the existing solution with a Microsoft Power Platform solution that connects to the data
warehouse. The company wants to provide analytical information to executives in a Microsoft Teams channel to support
business planning.
The new solution must meet these requirements:

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Support the current data warehouse.
The solution must support drill-through capabilities into the data.
You need to recommend a solution.
What should you recommend? To answer, select the appropriate options m the answer area. NOTE: Each correct
selection is worth one point.

Answer:

Question: 72

You are designing a Power Platform solution.


During quality assurance testing the API limits are reached.
You need to identify and resolve the issue.
Which two actions should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Allocate Microsoft Dataverse capacity add-on subscriptions.

B. Use the out-of-the-box User Summary report from the Reports section of the solution's model-driven app.

C. Review the Home tab Dataverse analytics dashboard.

D. In the Power Platform admin center, review the Usage section of the Power Apps analytics dashboard.

E. In the Power Platform admin center, review the Runs section of the Power Automate analytics dashboard.

Answer: A,C

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Explanation/Reference:

A: When users exceed their limits, administrators can see this in the admin center (see below). You can do either one of
the following:
Adjust the app or flow to use fewer API requests
Purchase the Power Apps and Power Automate capacity add-on for your organization.
C: Home (default) Dashboard.
This is the default dashboard that provides information on the number of active Dataverse users, storage usage, the most
active workflows, and more.

API Calls: API Calls Number of API calls that were made by the Dataverse environment for the selected time period.
https://docs.microsoft.com/en-us/power-platform/admin/api-request-limits-allocations
https://docs.microsoft.com/en-us/power-platform/admin/analytics-common-data-service

Question: 73

You design a Power Platform solution for a customer. The solution uses Microsoft Dataverse as the data store. You are
managing the go-live process for the solution.
The customer reports the following performance issues:
Form load time is much slower than it was during testing.
Overall system performance has been significantly slower that it was during testing.
You need to recommend how to troubleshoot system performance.
Which actions should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

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Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/optimize-form-performance

Question: 74

You are a Power Apps architect for a company. The IT administrator designs a Power Apps app that is ready to be tested.
The company uses application lifecycle management (ALM).
Each version and solution component must be tracked as it is tested.
You need to recommend a strategy to deploy solutions for the user acceptance testing environment.
What should you recommend?
A. Use Package Deployer and deploy a managed solution.

B. Use Package Deployer and deploy an unmanaged solution.

C. Use Solution Packager and deploy a managed solution.

D. Use Solution Packager and deploy an unmanaged solution.

Answer: D

Explanation/Reference:

Solution Packager is a tool that can unpack a compressed solution file into multiple XML files and other files, so they can
be easily managed by a source control system.

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Unmanaged solution: An open solution with no restrictions on what can be added, removed, or modified. This is
recommended during development of a solution.
C: Managed solution
A completed solution ready to be imported into an organization. Once imported, components can't be added or removed,
although they can optionally allow further customization. This is recommended when development of the solution is
complete.
https://docs.microsoft.com/en-us/power-platform/alm/solution-packager-tool

Question: 75

A company provides mobile diagnostic imaging services. You are designing a Power Apps solution to manage patient
appointments and procedures.
Patient records are stored within the company s cloud patient billing system. The patient ID must be the only information
stored within the app. The patient name and date of birth must be visible to the technician to verify the patient's identity.
You need to recommend a solution to display the patient information.
What should you recommend?
A. Virtual table

B. Business rule

C. Privacy preference

D. Data gateway

E. Custom dataflow

Answer: C,D

Question: 76

You are creating a scope of work document for a solution. You have the following requirements:
* Track support cases, first response time, and resolution time.
* Include a chat-like interface that allows managers to check the status of cases with minimal manual searching.
* Allow cases to have multiple different priority levels.
You need to include the required Dynamics 365 and Microsoft Power Platform components. Which two components
should you include? Each correct answer presents part of the solution.
NOT: Each correct selection is worth one point.
A. Dynamics 365 Customer Service

B. Power virtual Agents

C. PowerBI

D. Dynamics 365 Customer Voice

Answer: C,D

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Question: 77

A car dealership has a custom financing table.


You are working with a developer to add a button to a ribbon that displays a hidden section of a form when specific
criteria are met.
You need to recommend tools and technologies for the developer
Which two tools or technologies should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point
A. Write a business rule.

B. Write JavaScript code.

C. Use the Ribbon Workbench.

D. Use the form editor.

Answer: A,C

Question: 78

You are designing a model-driven app that provides marketing, sales, and service operations to a company.
The app must integrate with the following systems and data sources:
* A third-party marketing system for lead generation and website submissions.
* A Microsoft Excel Online file that contains manufacturing data on relevant products.
* A separate Microsoft Dataverse environment.
You need to recommend Power Automate connectors for the app.
Which connections should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

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Question: 79

A company plans to create a Power Apps portal to manage support cases for customers. The company has an account
hierarchy for customers. The hierarchy supports accounts, cases, and contacts where both contacts and cases belong to
their relevant account.
The company has the following requirements:
Portal users must only see the notes for the cases that they manage.
Portal users must only see cases that are submitted by their colleagues.
You need to design the security model for the portal.
Which entity permission scope should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

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Answer:

Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/assign-entity-permissions

Question: 80

You need to design the quality inspection order data model.


What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

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Explanation/Reference:

Explanation:
https://docs.microsoft.com/en-us/dynamics365/field-service/inspections
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-entity-relationships

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