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    6.2.2.3 Advanced Problems and Solutions For FTP and Secure Internet Connections

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    6.2.2.3 Advanced Problems and Solutions For FTP and Secure Internet Connections

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    6.2.2.3 Advanced Problems and Solutions for FTP and Secure Internet Connections

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    15 views1 page

    6.2.2.3 Advanced Problems and Solutions For FTP and Secure Internet Connections

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    © All Rights Reserved
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    of 1

    Advanced Problems and Solutions for FTP and Secure Internet

    Connections
    Identify the Problem Probable Causes Possible Solutions

    A user cannot access the FTP FTP is being blocked by the firewall Ensure that ports 20 and 21 are
    server. at the router. allowed through the router’s
    outbound firewall.
    A user cannot access the FTP FTP is being blocked by the Ensure that ports 20 and 21 are
    server. Windows firewall. allowed through the Windows
    outbound firewall.
    A user cannot access the FTP The maximum number of users has Increase the maximum number of
    server. been reached. simultaneous FTP users on the FTP
    server.

    The FTP client software cannot The FTP client has an incorrect Enter the correct server/domain
    find the FTP server. server/domain name or port setting. name and port settings in the FTP
    client.
    The FTP client software cannot The FTP server is not operational or Restart the FTP server.
    find the FTP server. is offline.
    The FTP client software cannot The DNS server is not operational Restart the DNS server.
    find the FTP server. and not resolving names.
    The FTP client software cannot The FTP client has an incorrect Enter the correct server/domain
    find the FTP server. server/domain name or port setting. name and port settings in the FTP
    client.

    A device cannot access a specific The site is not on that computer’s Decide whether to add the security
    HTTPS site. browser’s list of trusted sites. certificate to the browser’s list of
    trusted sites.
    End of Document

     2015 - 2019 Cisco and/or its affiliates. All rights reserved. Cisco Public Page 1 of 1 www.netacad.com

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