6: Evaluating teaching

Just as assessment that supports learning is critical for student development, teacher evaluation that focuses on providing accurate
evidence of practice and supports improvement is central for teachers’ development. Having clear standards that teachers are
expected to meet is an important starting point considered in this chapter. We review evaluation processes, emphasising the
importance of teachers’ reflective participation. We also consider classroom observation practices and giving feedback to teachers
who support professional growth and development.

6.1 What is teacher evaluation and why is it important? How judgements are made is critically important. Too much weight can
Teacher evaluation is a vital element in improving student learning outcomes. It is be given to a narrow range of evidence, for example students’ examination
concerned with gathering evidence from a range of sources that inform on teacher performance. Triangulating evidence from a number of sources, systematically
performance and using this to support improvements in practice. This is sometimes incorporating classroom observations and using more than one evaluator will
referred to as performance review, teacher appraisal or teacher assessment. A good help ensure judgements are sound.
teacher evaluation system is a powerful tool to: Teacher evaluation systems are influenced by many factors. The following are
• help schools improve important for their success:
• identify opportunities for teachers of all levels to develop further • The system identifies and supports the values of the school.
• deliver accountability for learner progress. • Teachers and managers are fully prepared for the implementation of the
review system and they understand it.
In the first round of the OECD Teaching and Learning International Survey (OECD 2009,
p. 29), teachers reported that “performance review and feedback increases their job • Care is taken that evaluation focuses on teachers’ professional practice.
satisfaction and significantly increases their development as teachers”. • Teachers are evaluated formatively to provide feedback and identify
professional development needs, so their knowledge and experience can
There are a number of approaches that can be used in evaluating teaching. The most
grow. In this way, performance review of teachers has a direct benefit on
common include:
the learning experience of learners, and therefore on learner outcomes.
• classroom observations (by managers, other teachers or external evaluators)
• The process is manageable and supports teaching rather than becoming a
• value-added models that try to measure gains in student achievement burden that hinders it.
• student evaluations of teachers
Some systems emphasise evaluation with the intention of holding teachers
• judgements made by the teacher’s line manager or principal to account rather than improvement. Some also link performance to
• teacher self-evaluation salary changes. While there are effective evaluation systems that combine
• teacher portfolios of work. summative performance review with formative evaluation, there is a danger
that they can unintentionally create a climate of fear and resistance among

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teachers and inhibit creativity and honesty. Teachers might be less willing to be self- Table 8: Four-criteria model for developing teacher standards
critical if their pay is linked to performance. Systems work much better when they
motivate.
Stage 1
6.2 Developing standards for teachers Agree the criteria. The criteria in this model have been designed as broad
Standards are clear descriptions used to define and measure quality expectations. headings to describe the key elements in which a good teacher will be engaged.
We have already considered the importance of developing a clear understanding of • Learner development and well-being.
learning and assessment objectives when planning lessons, and ensuring learners • Learner achievement and progress.
understand these. For teacher evaluation the practice is similar. Teachers need to have
• Teacher professional development and improvement.
a clear knowledge and understanding of the standards and criteria against which they
can evaluate their own performance and against which they will be evaluated by their • Contribution
 to whole school and community (in order to promote learning).
managers.
Most schools will already have their own standards for teachers that can be refined
and developed. Some Cambridge schools will be operating in systems where national
standards are already prescribed, and they could expand these. Researching standards
that have been developed by excellent schools and school systems is helpful (see for
example Danielson 1996). However, it is important for schools to develop their own and
not just copy a system designed for another context. Establishing appropriate standards
needs to be led by the school’s most skilled practitioners, who know the expertise
and competencies good teachers must have. Standards need to be informed by the
school’s vision and mission as well as the expectations Cambridge International defines.
We created the Cambridge teacher and learner profiles (see Chapter 4, Table 4) to help
schools identify the sorts of attributes teachers need to be effective at delivering
Cambridge programmes, and it provides an important reference.
One example of a four-criteria model for developing teacher standards is described
next. Please note that this is provided for guidance only.

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Stage 2
Agree the aspects of the teacher’s role that contribute to the criteria. It might be helpful to make a list of these and then to summarise the expectations as in the model below.

Learner development and well-being. Teacher professional development and improvement.

Every teacher in our school will: Every teacher in our school will:
• have high expectations of the behaviour, attitudes and potential for progress of all • engage in professional development in their curriculum and/or specialist
learners area
• be confident, responsible, reflective, innovative and engaged • take an interest in current research in the curriculum, effective teaching
• manage classes and the classroom well strategies and how children learn

• inspire and motivate all learners • contribute to the professional development of other teachers in our school
• build, model and nurture strong and positive relationships with all learners • collaborate regularly with other teachers to improve our teaching practices
• encourage all learners to reflect on their work and progress • develop expertise in and use a range of different resources, including ICT
• help all learners to set and achieve challenging and appropriate targets • build, model and nurture strong and positive relationships with all colleagues
• identify learners who need additional support and/or challenge and provide this. • contribute to our overall mission of the school as a learning community.
The teacher uses resources, routines and procedures to provide a respectful, positive, safe, The teacher is a committed professional who communicates effectively. They take
learner-centred environment that is supportive of all learners and conducive to learning. responsibility for and participate in professional growth that results in enhanced
student learning.
Learner achievement and progress.
Every teacher in our school will: Contribution to whole school and community (in order to promote learning).
Every teacher in our school will:
• be accountable for learners’ progress and outcomes
• build, model and nurture strong and positive relationships with all parents
• plan and teach well-structured lessons that promote a love of learning
• collaborate and communicate sensitively and respectfully with parents and
• have a secure knowledge of the curriculum area the community
• use a range of inspiring teaching resources • make sure that parents understand what they can do to support their
• use effective teaching strategies to help all learners to learn, including effective children’s learning
questioning
• contribute to the personal development of learners outside the classroom
• assess learners’ progress regularly and effectively through, for example, running an after-school club.
• give regular and supportive feedback to all learners. The teacher collaborates, communicates and works in partnership with learners,
The teacher plans and supports learning using the school’s curriculum, effective strategies, families and the school’s community to promote student learning and achievement
resources and data. They engage learners effectively, measuring their progress and meeting in and beyond the classroom.
individual learning needs.

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Stage 3
To make sure that teachers can effectively assess their own practice and are
confident that, when they are evaluated, that evaluation is fair and unbiased, they
need to have examples of what is expected for each criterion. Exemplar behaviours
or indicators should, therefore, be developed at this stage to explain what each of
the criteria means in terms of teacher behaviour. For example, what does highly
effective lesson planning really mean? How can we judge the difference between
effective and developing practice in assessing learners’ work?
The exemplar indicators in the model are designed to help teachers and evaluators
judge whether teaching is highly effective, effective, or developing in response
to each of the criteria. When used with supporting evidence, for example from
classroom observation, they also provide a rigorous ‘checklist’ system. This will
make sure that your monitoring and evaluation fairly and accurately assesses
your teachers. Appraisers can also use these exemplar indicators when assessing
how effectively teachers are fulfilling the teacher standards and criteria in their
professional practice.

Stage 4
Introduce the standards and criteria to all your teachers. You may decide to
consult with the whole teaching staff at this stage. Or, the working group may
have consulted with curriculum areas while writing them. Whatever you decide,
teachers need to have a good understanding of the standards and criteria you have
developed and of their purpose and use. Their introduction will be a good starting
point for you to discuss, plan and develop your teacher performance review policy.

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6.3 The teacher evaluation process Feedback should be formative, supportive and ongoing. An excellent practice is
The following diagram illustrates a typical annual review cycle. The process starts with to encourage teachers to visit each other’s classrooms and act as ‘critical friends’.
setting objectives. This might be completed immediately after the final review at the Schools should use their best teachers as role models and a resource to support less
end of a school year, or at the start of a new school year. The teacher needs to reflect experienced or underperforming staff. How far a manager observes and oversees a
on their evaluation report. This will identify strengths and areas needing improvement, teacher will depend on the situation – teachers who are new to the profession or who
and a few priority objectives for the year ahead. Objectives should be focused and are struggling will need more monitoring and support.
achievable, and need to be discussed and agreed with managers. You will also need to Ideally include at least one more formal meeting (normally mid-year) between teachers
identify any professional development support that is needed. Remember that having and their managers to review progress. Classroom observations provide critical
too many objectives makes it difficult to focus on achieving them. evidence, and we consider these in detail in the next section.
Teachers will incorporate their objectives and apply the teaching standards throughout One valuable form of feedback that some schools decide to use is student evaluation
the year. In an ideal situation managers should be visiting classrooms regularly. of teachers’ performance. This practice only works well in some cultures and settings,
so you must decide if it could work in your school. When done well, it can provide a
Figure 6: Model of a teacher evaluation cycle particularly powerful form of feedback. Good student evaluation of teacher systems
includes the following characteristics:
• Students are given very clear and specific guidance about the feedback being
Evidence gathering requested.
including learner assessment
outcomes and teacher Objectives and • Students’ comments are in relation to the teaching standards and never personal.
self-evaluation target setting agreed • Students do not rate the teacher; they provide feedback.
with appraiser
End-of-year review • Teachers give students a list of questions, based on their own objectives and school
by appraiser standards. Students only respond to these.
Ways of making student evaluation less threatening include encouraging, but not
requiring it, and/or requiring all feedback to go to the teachers concerned rather
than the teacher’s manager. The teacher is then expected to write a summary of the
feedback, which is shared with their manager and considered at the final review.

Implementation of The final review should be a well-structured meeting following a clear agenda.
Implementation of action plan Documentary evidence is presented and discussed. This is likely to include lesson
action plan
Evidence gathering
observation reports and the teacher’s own self-evaluation. A common format for the
Evidence gathering including lesson report will help structure the meeting and ensure consistency. The meeting should be
including lesson observations highly reflective, with teachers encouraged to talk about what they have learned and
observations and teacher
Mid-year review meeting
what they found challenging.
self-evaluation
with appraiser

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Procedures and practices also need to be defined to deal with any specific concerns • Consider any justified request made by a teacher for a change in appraiser and make
about a teacher, for example by parents or students. This needs to be treated separately the final decision whether or not to agree a change.
from teacher evaluation. Concerns that are repeated and substantiated will provide • Make sure that all teachers understand the whole-school objective(s) they need to
one source of evidence in evaluating performance. If concerns are proved justified, first contribute to.
create a course of action to help the teacher correct the performance issue(s). Keep a
• Make sure that professional development not only addresses the needs of teachers
written record of the issues, agreed actions and support, as well as timeframes. The
identified through performance review but that it is also aligned to the whole-
school needs to have a clear policy that identifies principles, practices and procedures
school improvement plan.
that will be followed, ensuring fairness and transparency.
Managing the evaluation process 6.4 Classroom observation
• Make sure that each teacher has an up-to-date job description. Classroom observations are the most widely used source of evidence to give feedback
• Allocate an appraiser to each teacher – usually the teacher’s line manager. to teachers. Observing lessons provides a unique opportunity to understand the
curriculum students actually experience and what learners undergo on a daily basis.
• Identify a reasonable number of teachers that an individual appraiser is responsible
Unfortunately in many instances this is poorly done, with a very limited impact on
for (a maximum of five teachers is recommended).
student outcomes (Coe et al 2014). Schools need to ensure that the process is robust,
• Provide professional development and support to make sure that each understood and delivered in an environment of trust and understanding.
individual appraiser:
Observations can:
− has the specific knowledge, skills, understanding and time to carry out the
role effectively • give first-hand evidence to help evaluate an individual teacher’s practice and
the progress they are making in relation to the objectives agreed during teacher
− understands the school’s policies and procedures and how performance review
performance reviews
fits into the wider context of a teacher’s professional development
− has copies of all relevant documentation and any whole-school and team • monitor whether the school’s teaching standards are being applied consistently
throughout the school
objectives as specified in the school development plan
− understands the impact and implications of equal opportunities on the • give a deeper view of the school’s performance by triangulating classroom
performance review process observation findings with other data (for example scrutinising learners’ work,
analysing end-of-unit assessments and students’ performance in Cambridge
− is confident in evaluating evidence, including through classroom observation
qualifications)
− is able to provide constructive feedback and engage in positive dialogue with
the teacher • show how well new courses or schemes of work are being introduced
− is aware of the resources available to support teacher development • provide first-hand knowledge of what learners experience in a particular year group
or grade (learner shadowing, where an evaluator follows one student for a day or
− is not over-burdened with performance review responsibilities.
more, attending all their classes)
• Make sure that there are opportunities for appraisers to share knowledge, learn from • establish where in the school good practice exists and identify expertise so that it
each other and align practice. can be used as part of the school’s professional development programme

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• offer opportunities for mentoring and coaching • Should there be guidelines for teachers? For example, should teachers greet the
observer? Should they make sure a lesson plan is placed where they wish the
• offer opportunities for teachers to work collaboratively by becoming ‘critical friends’
of each other’s practice. observer to sit?
• What preparation or training should the school provide for teachers in classroom
Observing a lesson is a privilege and a responsibility. Positive relationships between
observation practice and giving feedback?
teachers and learners and between learners themselves are built and developed over
time, and are crucial for a strong learning ethos in the classroom. Having an observer in Developing classroom observation strategies
the classroom can place pressure on teachers, even when the observer is present as a For formal observations that form part of the evaluation process you will need a
‘critical friend’ or to observe learners rather than aspects of the teacher’s practice. This common approach to ensure fairness and consistency. Table 9 provides some guidance
can affect the behaviour of teachers and learners. on effective observation practices. Table 10 provides one very simple example of a
Where classroom observations are primarily used for teacher evaluation in a school, teacher evaluation form.
teachers tend to be more nervous about the process. It can be very helpful to
encourage using observation developmentally by involving all teachers in observing
lessons of their peers. This could be through developing a coaching model or in a less
formal way, for example teachers observing other teachers in their subject area. Peer
observations can play a key role in gaining teachers’ confidence in the benefits of
classroom observation for sharing and developing practice.
Having clear protocols or guidelines for classroom observation practice can also help
to make sure that the experience is as positive and developmental as possible – for the
teacher, the observer and learners. Involve teachers in agreeing these protocols so that
they understand the purposes of classroom observation and feel a greater ownership of
the process. They will also recognise that it can be a key support for their professional
learning. The following are examples of questions you might wish to ask:
• Should teachers always be warned about an observation, even when it is not part of
their evaluation? What notice should a teacher be given of a formal observation?
• Should there be a limit on the number of times a teacher’s class is observed?
• Can teachers arrange to observe each other informally in addition to any whole-
school or subject-wide observation schedule?
• Should classroom observation guidance apply to impromptu ‘drop-in’ observations?
• Should there be guidelines for observers? For example, you may wish to state that,
unless agreed in advance, the observer should not interrupt or join in with the
lesson, but may take opportunities to talk to learners when appropriate.

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Table 9: Suggested strategies for observing lessons

Observing lessons Take opportunities to talk to learners.

There should always be opportunities to talk and listen to learners without disturbing their
Think how you would like an observer to behave in your classroom and model this.
learning or interrupting the teacher in a lesson. Of course, this should be done quietly and
Remember that you are a colleague, not an inspector. Whatever the focus of the observation, discretely. However, if there are no opportunities because it would interrupt the teacher,
the purpose should be about improving learning and so be developmental. Try to put your then the teacher is probably directing and instructing too much. If you are worried that it
colleagues at ease and be as unobtrusive in the classroom as possible. If you stand with a would disturb the learners, think about moving to sit and listen to different groups while
clipboard and pen it looks more like you are there to judge performance rather than observe they are working. Ask questions that are relevant to their learning. For example, ask them
to support development. to describe what they are doing and how they will know that they have achieved the
Arrive at the lesson promptly. learning or lesson objective well. Ask if you may look at their workbooks while they are
working on something else.
Unless you are only observing the final part of the lesson, or are conducting a learning
walk, it is courteous to arrive at the lesson on time. Take the seat provided for you and see Learners can provide us with lots of primary evidence including:
how the lesson starts. • what it is like to attend lessons with this teacher in this subject, so how typical the
lesson you are observing is
Remember you are there to observe.
Observing means watching attentively. If you are writing all the time you are in the lesson, • how enthusiastic they are about their learning and the course
you cannot observe properly. A good method to practise is to avoid writing anything for • how much progress they think they are making and how they know this
at least 10 minutes. Then, when you do write, make concise notes using bullet points. This • how effectively the teacher delivers the course and helps them to understand what
will help you remember particular strengths and areas for improvement to discuss with they need to do to improve further
the teacher (What went well; even better if…). Think of standing back and looking at the • any problems they are facing and what support they receive from the teacher.
‘big picture’. This is often what teachers in the classroom fail to do for themselves, so your
post-lesson discussions will be all the richer if you are able to ‘replay’ this for them. Before the observation think about what you want to know and what questions you will
ask if you have the opportunity.
Focus on the learners. • Talk to learners about the work they are currently doing and past work in their books.
Whatever the focus for the observation, look for the teacher’s impact on each learner
• Plan questions carefully to suit the age group of the learners.
and their progress. This takes practice, but it is helpful to think in terms of cause (what
the teacher does) and effect (what progress towards mastering the learning objective • Avoid leading questions.
all learners make as a result). If we do this, it helps to make sure that we are objective • Keep the questions brief and simple.
observers. It also makes it less likely that our observations are influenced by our own style • Use real examples in questions.
of teaching or over influenced by those teachers who are naturally more charismatic. It • Ask questions that do not go back too far for younger learners to remember.
also makes sure that we recognise the strengths of a lesson planned so effectively that the
teacher appears to be redundant because learners take full charge of their own learning. Look at work and displays on the walls.
Take time to look around you to observe the learning environment. Are there any
Look at the resources available to learners. resources on the walls to support learners? Do they find them useful? Are there any
Are there sufficient and appropriate resources to support learners? Do learners and the examples of assessed learner work on display? Does it help learners to know what to
teacher use technology effectively to support learning? aim for and how they can get there?

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Table 10: Example of a teacher evaluation form

A Overall learning environment created by the teacher (Evidence in lesson observation)

1 2 3 4 Comments
1. The teacher creates a safe and pleasant learning environment
2. The teacher clearly respects the students and listens to the voice of the learner
3. The overall atmosphere in class is positive and encouraging
4. The teacher has an open and approachable relationship with students

B Instructional practice (Evidence in lesson observation, lesson plans)

1 2 3 4 Comments
5. The teacher leads the class in well-prepared activities
6. The objectives of the lesson are clear to the teacher and to the students
7. The lesson accurately develops student understanding of part of the Cambridge curriculum
8. The teacher has an open and approachable relationship with students
9. The teacher checks students’ (previous) understanding
10. The teacher uses classroom materials and media when appropriate
11. The teacher delivers the lesson clearly in an effective style

C Differentiation (Evidence in observed lesson, lesson plans, student work, student questionnaire)
1 2 3 4 Comments
12. The teacher pays special attention to the very able students (e.g. by offering in-depth
assignments and tasks)
13. The teacher pays special attention to the academically weaker students
14. The teacher supports bilingual students within his or her subject area
continued

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D Preparation (Evidence lesson plans, student work, student questionnaire)

1 2 3 4 Comments
15. The teacher is aware of Cambridge expectations, as published in the guide, and uses the
Cambridge syllabuses and support materials in planning lessons
16. Lessons are planned that incorporate a variety of appropriate activities consistent with
Cambridge expectations

E Assessment (Evidence in marked student work, observed lesson, lesson plans, student questionnaire)
1 2 3 4 Comments
17. The teacher provides regular, clear and accurate formative feedback to students on their
performance indicating what they need to do to improve. Cambridge assessment criteria
are appropriately used
18. The teacher provides regular, clear and accurate summative assessment

19. Students demonstrate understanding of the nature and expectations of Cambridge

assessment in the subject

F Beyond the classroom (Evidence: self-evaluation, faculty head comments, student feedback)
1 2 3 4 Comments
20. The teacher is a proactive departmental colleague

21. The teacher is actively engaged in professional development to become a better teacher

22. The teacher supports students with their learning beyond the classroom by offering extra
academic support

6.5 Giving effective feedback to teachers 1. The focus is kept clearly on improving student outcomes.
In a review of research, What makes great teaching? (Coe et al 2014, p. 39), the authors 2. Feedback is related to clear, specific and challenging goals for
cite a range of studies that “… suggest the quality of feedback is a key component of the recipient.
any teacher assessment”. To make sure that feedback is high quality, observers need 3. Attention is on the learning rather than the person or on comparisons with others.
guidance, training and practice. They identify six principles for teacher feedback that
4. Teachers are encouraged to be continual independent learners.
support sustained professional learning:

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5. Feedback is mediated by a mentor in an environment of trust and support. within 48 hours of the observation. If the observation is formal, review the lesson with
6. An environment of professional learning and support is promoted by the school’s the teacher and provide a written record, preferably within one week.
leadership. The written record should include the date of the observation, the focus of the
Just as classroom observation should be supportive and developmental, so feedback observation, what was learned from it, the feedback given and any further actions/follow-
to teachers on what has been observed should help them to decide on their next steps up agreed. Teachers are learners, so many of the suggestions described in Chapter 5 on
for professional learning and development. Ideally give verbal feedback to the teacher giving effective developmental feedback to students are also relevant to teachers.

Table 11: Providing feedback to teachers

Conducting the lesson review • Be prompt. The review will be more worthwhile when it is easy to recall the lesson.
• Encourage teachers to talk about what they have learned. They should also talk about what they found challenging in supporting
learners to achieve the learning objective through the activities chosen.
• Give teachers opportunities to discuss their work, focusing on how they can improve.
• Ask teachers questions that encourage them to explain their thinking, e.g. “Can you tell me your thinking behind your choice of
activities in the lesson?”
• Make sure it becomes commonplace for teachers to reflect on each lesson and what they have learned as well as what students learned.
• Help teachers to identify their next steps in learning.
Providing feedback • Be focused. Include two or three areas for improvement, referenced to the lesson observed.
• Be intelligible. Feedback should be unambiguous and clear.
• Be constructive. Include specific guidance for improvement and point towards the relevant criteria for success. Feedback should be
specific to individual teachers (not comparing with other teachers) and identify what worked well in addition to what they need to
do to improve and how to do it.
• Be supportive. Use a positive tone and make clear the support that is available for the teacher.
• Relate to the progress made by learners and what the teacher does to support and promote this.
• Provide the teacher with more than he or she could gain from self-evaluation of the lesson e.g. information on learner progress
gained from talking to individuals and small groups during the lesson; an objective view of whether all learners were engaged actively
throughout the lesson.
• Be challenging. Encourage the teacher to think more deeply about what they do well, what areas they could improve upon, and
how they might do this.
• Provide time and support for teachers to act on the feedback given.
• Help to identify the next steps in learning.

57 Developing your school with Cambridge learner attributes A guide for school leaders