tc57 Android 10 PRG en
tc57 Android 10 PRG en
tc57 Android 10 PRG en
Touch Computer
Product Reference
Guide
for Android™ 10
MN-003708-02EN Rev. A
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All
other trademarks are the property of their respective owners. ©2021 Zebra Technologies Corporation and/or
its affiliates. All rights reserved.
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
Revision History
Changes to the original guide are listed below:
2
Table of Contents
Terms of Use.................................................................................................................... 2
Revision History ............................................................................................................... 2
Getting Started.................................................................................................................................. 16
Introduction .................................................................................................................... 16
Unpacking ...................................................................................................................... 16
Features ......................................................................................................................... 17
Setting Up the Device .................................................................................................... 19
Installing the SIM Card ........................................................................................... 19
Installing a microSD Card ....................................................................................... 21
Installing the Battery ............................................................................................... 23
Charging the Battery............................................................................................... 24
Charging Indicators ................................................................................................ 24
Google Account Setup............................................................................................ 25
Replacing the Battery ............................................................................................. 25
Replacing the microSD Card.......................................................................................... 26
Replacing the SIM Card ......................................................................................... 27
3
Table of Contents
Settings.............................................................................................................................................. 40
Accessing Settings......................................................................................................... 40
Display Settings ............................................................................................................. 40
Setting the Screen Brightness Manually................................................................. 40
Setting the Screen Brightness Automatically.......................................................... 40
Setting Night Light .................................................................................................. 40
Setting Screen Rotation.......................................................................................... 41
Setting Screen Timeout .......................................................................................... 41
Lock Screen Display ............................................................................................... 41
Setting Font Size .................................................................................................... 42
Notification LED Brightness Level .......................................................................... 42
Touch Panel Mode ................................................................................................. 42
Setting the Date and Time ............................................................................................. 43
General Sound Setting................................................................................................... 43
Sound Options ........................................................................................................ 43
Setting Wake-Up Sources.............................................................................................. 44
Remapping a Button ...................................................................................................... 45
Remappable Keys.......................................................................................................... 45
Keyboards ...................................................................................................................... 45
Keyboard Configuration.......................................................................................... 46
Enabling Keyboards ......................................................................................... 46
Switching Between Keyboards......................................................................... 46
Using the Android and Gboard Keyboards............................................................. 46
4
Table of Contents
Applications ...................................................................................................................................... 50
Accessing Apps.............................................................................................................. 53
Switching Between Recent Apps............................................................................ 53
Battery Manager............................................................................................................. 53
Opening Battery Manager ...................................................................................... 54
Battery Manager Information Tab ........................................................................... 54
Battery Manager Swap Tab .................................................................................... 55
Camera ......................................................................................................................... 56
Taking Photos......................................................................................................... 56
Taking a Panoramic Photo ..................................................................................... 57
Recording Videos ................................................................................................... 57
Photo Settings ........................................................................................................ 58
Rear Camera Photo Settings ........................................................................... 58
Front Camera Photo Settings........................................................................... 59
Video Settings ........................................................................................................ 60
Rear Camera Video Settings ........................................................................... 60
Front Camera Video Settings........................................................................... 61
DataWedge Demonstration............................................................................................ 61
Scanner Selection .................................................................................................. 62
PTT Express Voice Client ............................................................................................. 63
PTT Express User Interface ................................................................................... 63
PTT Audible Indicators ........................................................................................... 64
PTT Notification Icons ............................................................................................ 64
Enabling PTT Communication................................................................................ 64
Selecting a Talk Group ........................................................................................... 65
PTT Communication ............................................................................................... 65
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Table of Contents
6
Table of Contents
Wireless ............................................................................................................................................. 91
Wireless Wide Area Networks........................................................................................ 91
Sharing the Mobile Data Connection...................................................................... 91
Enabling USB Tethering................................................................................... 91
Enabling Bluetooth Tethering........................................................................... 92
Enabling Wi-Fi Hotspot .................................................................................... 92
Configuring the Wi-Fi Hotspot .......................................................................... 92
Data Usage............................................................................................................. 93
Setting Data Usage Warning............................................................................ 93
Setting Data Limit............................................................................................. 93
Cellular Network Settings ....................................................................................... 94
Data When Roaming........................................................................................ 94
Setting Preferred Network................................................................................ 94
Using Search for MicroCell .............................................................................. 94
Configuring the Access Point Name ................................................................ 94
Locking the SIM Card....................................................................................... 95
Wireless Local Area Networks ....................................................................................... 95
Connecting to a Wi-Fi Network ............................................................................... 96
Removing a Wi-Fi Network ..................................................................................... 96
WLAN Configuration ...................................................................................................... 96
Configuring a Secure Wi-Fi Network ...................................................................... 96
Manually Adding a Wi-Fi Network .......................................................................... 97
Configuring for a Proxy Server ............................................................................... 98
Configuring the Device to Use a Static IP Address ................................................ 99
Wi-Fi Preferences................................................................................................... 99
Additional Wi-Fi Settings ........................................................................................ 99
Wi-Fi Direct........................................................................................................... 100
Bluetooth ...................................................................................................................... 100
Adaptive Frequency Hopping ............................................................................... 101
Security................................................................................................................. 101
Bluetooth Profiles ................................................................................................. 102
Bluetooth Power States ........................................................................................ 103
Bluetooth Radio Power ......................................................................................... 103
Enabling Bluetooth ......................................................................................... 103
Disabling Bluetooth ........................................................................................ 103
7
Table of Contents
Accessories..................................................................................................................................... 114
Introduction .................................................................................................................. 114
Accessories.................................................................................................................. 114
Battery Charging .......................................................................................................... 117
Main Battery Charging .......................................................................................... 117
Spare Battery Charging ........................................................................................ 118
Charging Temperature ......................................................................................... 118
1-Slot USB Charge Cradle .......................................................................................... 119
Setup .................................................................................................................... 120
Charging the Device ............................................................................................. 120
8
Table of Contents
9
Table of Contents
10
Table of Contents
11
Table of Contents
Display.................................................................................................................. 195
Camera and Exit Window ..................................................................................... 195
Battery Guide Slots............................................................................................... 195
Battery Connector and Locating Magnet Cleaning ............................................... 195
Cleaning Cradle Connectors ........................................................................................ 196
Troubleshooting .......................................................................................................... 197
Resetting the Device ............................................................................................ 197
Performing a Soft Reset................................................................................. 197
Performing a Hard Reset ............................................................................... 197
TC57..................................................................................................................... 197
1-Slot Charge Only Cradle ................................................................................... 200
4-Slot Charge Only Cradle with Battery Charger Troubleshooting....................... 201
5-Slot Charge Only Cradle Troubleshooting......................................................... 201
5-Slot Ethernet Cradle Troubleshooting ............................................................... 202
4-Slot Battery Charger Troubleshooting ............................................................... 202
12
About This Guide
Configurations
This guide covers the following configurations:
Table 1 Configurations
WWAN: HSPA+/
LTE/CDMA
TC57JO-1 WLAN: 802.11 5.0” High 4 GB RAM / 32 2D imager Google™ Mobile
a/b/g/n/ac/d/h/i/r/k/v3/w Definition GB Flash (SE-4710) and Services (GMS)
WPAN: Bluetooth v5.0 (1280 x integrated NFC 10.
Low Energy 720) LCD
WWAN: HSPA+/
LTE/CDMA
TC57HO-2 WLAN: 802.11 5.0” High 4 GB RAM / 32 2D imager Android Open
a/b/g/n/ac/d/h/i/r/k/v3/w Definition GB Flash (SE-4710) and Source Project
WPAN: Bluetooth v5.0 (1280 x integrated NFC (AOSP) 10
Low Energy 720) LCD (China only).
WWAN: HSPA+/
LTE
Notational Conventions
Notational conventions are used to highlight important information.
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
13
About This Guide
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not required to
complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: zebra.com/support.
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
• IMEI number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing
and will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the SIM card and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
14
About This Guide
15
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Unpacking
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following were received:
• Touch computer
• >15.48 Watt hours (typical) / > 4,150 mAh PowerPrecision+ Lithium-ion battery
• Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scan
window, display and camera window.
16
Getting Started
Features
Figure 1 Front View
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5
4
3 7
2
1
8
9
14
13
10
11
12
17
Getting Started
15
18
26 16
17
18
25 19
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21
18
Getting Started
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1. Remove access cover.
19
Getting Started
4. Place the nano SIM card into the card holder with contacts facing down.
20
Getting Started
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
21
Getting Started
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator
is properly grounded.
4. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
22
Getting Started
5. Close the microSD card holder and slide into the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
23
Getting Started
2. Press the battery down into the battery compartment until the battery release latches snap into place.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries
at room temperature with the device in sleep mode.
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the device or accessory may for small periods of time alternately enable and disable battery charging to keep
the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to
abnormal temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charging Indicators
24
Getting Started
WARNING: Do not remove the battery until after the red LED completely turns off. Loss of data may result.
25
Getting Started
CAUTION: Replace the battery within 75 seconds. After 75 seconds the device reboots and data may be lost.
8. Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
9. Press the battery down until the battery release latches snap into place.
10. Replace the hand strap, if required.
11. Press the Power button to turn on the device.
26
Getting Started
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
11. Insert the battery, bottom first, into the battery compartment in the back of the device.
12. Press the battery down until the battery release latches snap into place.
13. Replace the hand strap, if required.
14. Press and hold the Power button to turn on the device.
27
Getting Started
28
Getting Started
13. Slide the SIM card holder door to the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
15. Insert the battery, bottom first, into the battery compartment in the back of the device.
16. Press the battery down until the battery release latch snaps into place.
17. Replace the hand strap, if required.
18. Press and hold the Power button to turn on the device.
29
Using the Device
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured
your device, your Home screen may appear differently than the graphics in this section.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and
slide up to unlock.
The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or
right to view the additional screens.
NOTE: By default, AOSP devices do not have the same icons on the Home screen as GMS devices. Icons
are shown below for example only.
Home screen icons can be configured by the user and may look different than shown.
30
Using the Device
1 Status Bar Displays the time, status icons (right side), and notification icons (left side).
For more information see Notification Icons on page 32 and Managing
Notifications on page 34.
2 Widgets Launches stand-alone apps that run on the Home screen.
3 Shortcut Icons Opens apps installed on the device.
4 Folder Contains apps.
5 Back Displays the previous screen.
6 Home Displays the Home screen.
7 Recent Displays recently used applications.
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
1 2
31
Using the Device
Notification Icons
Notification icons indicate app events and messages.
Data is syncing.
Audio is playing.
PTT Express Voice client status. See the PTT Express PTT Notification Icons for a
complete list.
Indicates the RxLogger app is running.
32
Using the Device
Status Icons
Status icons display system information for the device.
All sounds, except media and alarms, are muted. Vibrate mode is active.
Bluetooth is on.
Speakerphone enabled.
33
Using the Device
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When
a notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons on
page 32 for a list of possible notification icons and their description.
• To view a list of all notifications, open the Notification panel by dragging the Status bar down from the
top of the screen.
• To respond to a notification, open the Notification panel and then touch a notification. The Notification
panel closes and the corresponding app opens.
• To manage recent or frequently used notifications, open the Notification panel and then touch Manage
notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for
more notification options.
• To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based
notifications are removed. Ongoing notifications remain in the list.
• To close the Notification panel, swipe the Notification panel up.
34
Using the Device
35
Using the Device
• Hotspot - Turn on to share the device’s mobile data connection with other devices.
• Data Saver - Turn on to prevent some apps from sending or receiving data in the background.
• Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to
turn on automatically from sunset to sunrise, or at other times.
• Screen Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast
screen to display a list of devices, then touch a device to begin casting.
• Dark Theme - Toggles dark theme on and off. Dark themes reduce the luminance emitted by the
screen, while meeting minimum color contrast ratios. It helps improve visual ergonomics by reducing
eye strain, adjusting brightness to current lighting conditions, and facilitating screen use in dark
environments, while conserving battery power.
• Focus mode - Turn on to pause distracting apps. To open Focus mode settings, touch and hold.
• Bedtime mode - Turn grayscale on and off. Grayscale turns the screen black and white, reducing phone
distractions and improving battery life.
Battery Management
Observe the recommended battery optimization tips for your device.
• Set the screen to turn off after a short period of non-use.
• Reduce screen brightness.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
NOTE: Before checking the battery charge level, remove the device from any AC power source (cradle or
cable).
36
Using the Device
1. Go to Settings.
2. Touch Battery.
Display battery information and power management options for a specific app.
1. Go to Settings.
2. Touch Apps & notifications.
3. Touch an app.
4. Touch Advanced > Battery.
Different apps display different information. Some apps include buttons that open screens with settings to
adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too much
power. Use the DISABLE or FORCE STOP buttons to turn off apps that consume too much power.
37
Using the Device
NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before
trying again.
If you forget the PIN, password, or pattern contact your system administrator.
USB Communication
Connect the device to a host computer to transfer files between the device and the host computer.
When connecting the device to a host computer, follow the host computer’s instructions for connecting and
disconnecting USB devices, to avoid damaging or corrupting files. For information on USB communication
accessories available for this device, see Accessories.
Transferring Files
Use Transfer files to copy files between the device and the host computer.
1. Connect the device to a host computer using a USB accessory.
2. On the device, pull down the Notification panel and touch Charging this device via USB.
By default, No data transfer is selected.
3. Touch File Transfer.
NOTE: After changing the setting to File Transfer, and then disconnect the USB cable, the setting reverts
back to No data transfer. If the USB cable is reconnected, select File Transfer again.
4. On the host computer, open a file explorer application.
5. Locate the device as a portable device.
6. Open the SD card or the Internal storage folder.
7. Copy files to and from the device or delete files as required.
Transferring Photos
Use PTP to copy photos from the device to the host computer.
1. Connect the device to a host computer using a USB accessory.
2. On the device, pull down the Notification panel and touch Charging this device via USB.
3. Touch PTP.
4. On the host computer, open a file explorer application.
5. Open the SD card or the Internal storage folder.
6. Copy or delete photos as required.
38
Using the Device
39
Settings
Accessing Settings
There are multiple ways to access settings on a device.
• Swipe down with two fingers from the top of the Home screen to open the Quick Access panel and
touch .
• Double-swipe down from the top of the Home screen to open the Quick Access panel and touch .
• Swipe up from the bottom of the Home screen to open APPS and touch Settings.
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background
image, enable screen rotation, set sleep time, and change font size.
40
Settings
NOTE: To change the Home screen rotation, see Setting Home Screen Rotation on page 31.
41
Settings
42
Settings
• Glove and Finger (Screen Protector on) to use a finger or a gloved finger on the screen with a screen
protector.
• Stylus and Finger (Screen Protector on) to use a finger or a stylus on the screen with a screen
protector.
• Finger and Stylus to use a finger or a stylus on the screen.
• Finger and Glove to use a finger or a gloved finger on the screen.
5. Touch the Home button.
Sound Options
• Zebra volume controls
• Ring volume - Controls the ringtone volume.
• Media volume - Controls the music, games, and media volume.
43
Settings
44
Settings
Remapping a Button
Buttons on the device can be programmed to perform different functions or as shortcuts to installed apps. For
a list of key names and descriptions, refer to: techdocs.zebra.com.
1. Go to Settings.
2. Touch Key Programmer. A list of programmable buttons displays.
3. Select the button to remap.
4. Touch the BUTTON REMAPPING tab or the SHORTCUT tab that lists the available functions and
applications.
5. Touch a function or application shortcut to map to the button.
NOTE: If you select an application shortcut, the application icon appears next to the button on the Key
Programmer screen.
6. Touch the Home button.
Remappable Keys
Figure 5 Key Positions
BUTTON_L2
BUTTON_L1
SCAN
BUTTON_R1
VOLUME_DOWN
VOLUME_UP
Keyboards
The device provides multiple keyboard options.
• Android Keyboard - AOSP devices only
• Gboard - GMS devices only
• Enterprise Keyboard
45
Settings
Keyboard Configuration
Enabling Keyboards
1. Go to Settings.
2. Touch System > Languages & input > Virtual keyboard > Manage keyboards.
3. Touch a keyboard to enable.
Edit Text
Edit entered text and use menu commands to cut, copy, and paste text within or across apps. Some apps do
not support editing some or all of the text they display; others may offer their own way to select text.
46
Settings
• Special characters
• Data capture.
Numeric Tab
The numeric keyboard is labeled 123. The keys displayed vary on the app being used. For example, an arrow
displays in Contacts, however Done displays in Email account setup.
Alpha Tab
The alpha keyboard is labeled using the language code. For English, the alpha keyboard is labeled EN.
Scan Tab
The Scan tab provides an easy data capture feature for scanning barcodes.
Language Usage
Use the Language & input settings to change the device’s language, including words added to the dictionary.
5. Touch and hold to the right of the desired language, then drag it to the top of the list.
6. The operating system text changes to the selected language.
47
Settings
Notifications
Setting App Notifications
To set notification settings for a specific app:
1. Go to Settings.
2. Touch Apps & notifications > SEE ALL XX APPS. The App info screen displays.
3. Select an app.
4. Touch Notifications.
Options vary depending on the app selected.
5. Select an available option:
Show notifications - Select to turn all notifications from this app on (default) or off.
Touch a notification category to display additional options.
• Alerting - Allow notifications from this app to make sound or vibrate the device.
• Pop on screen - Allow notifications from this app to pop notifications on the screen.
• Silent - Do not allow notifications from this app to make sound or vibrate.
• Minimize - In the Notification panel, collapse notifications to one line.
• Advanced - Touch for additional options.
• Sound - Select a sound to play for notifications from this app.
• Vibrate - Allow notifications from this app to vibrate the device.
• Blink light - Allow notifications from this app the light the Notification LED blue.
• Show notification dot - Allow notifications from this app to add a notification dot to the app icon.
• Override Do Not Disturb - Allow these notifications to interrupt when Do Not Disturb is enabled.
Advanced
• Allow notification dot - Do not allow this app to add a notification dot to the app icon.
• Additional settings in the app - Open the app settings.
48
Settings
Blink Light
The Notification LED lights blue when an app, such as email and VoIP, generates a programmable notification
or to indicate when the device is connected to a Bluetooth device. By default, LED notifications are enabled.
To change the notification setting:
1. Go to Settings.
2. Touch Apps & notifications > Notifications > Advanced.
3. Touch Blink light to toggle the notification on or off.
49
Applications
The APPS screen displays icons for all installed apps. See Application Deployment for information on
installing and uninstalling apps. For information on standard Android apps, go to the Google Play Apps
store.
The following table describes the apps installed on the device.
Table 7 Apps
Icon Description
Battery Manager - Displays battery information, including charge level, status, health and
wear level, and use to place device in Battery Swap mode when replacing the battery.
Bluetooth Pairing Utility – Use to pair a Zebra Bluetooth scanner with the device by
scanning a barcode.
Camera - Take photos or record videos. For more information, see Camera on page 56.
50
Applications
DataWedge - Enables data capture using the imager. For more information, see DataWedge
Demonstration on page 61.
DisplayLink Presenter - Use to present the device screen onto a connected monitor.
Drive - Upload photos, videos, documents, and other files to personal storage site.
GMS/GMS-Restricted only.
DWDemo - Provides a way to demonstrate the data capture features using the imager. For
more information, see DataWedge Demonstration on page 61.
Gallery - Use to view photos stored on the microSD card. AOSP only.
Gmail - Use to send and receive email using a Google email account. GMS/GMS-Restricted
only.
Keep Notes - Use to create, edit, and share notes. GMS/GMS-Restricted only.
Maps - Use to see your location on a map (with public transit, traffic, or satellite overlays).
Search for any business or place of interest. Provides turn-by-turn navigation with voice
guidance, traffic-avoidance, and alternate routes, for drivers, cyclists, walkers, and users of
public transportation. GMS/GMS-Restricted only.
51
Applications
Music - Play music stored on the microSD card or internal storage. AOSP only.
Music - Play music stored on the microSD card or internal storage. AOSP only.
Phone - Use to dial a phone number when used with some Voice over IP (VoIP) clients
(VoIP telephony ready only).
Play Movies & TV - View movies and video on your device. GMS/GMS-Restricted only.
Play Store - Download music, movies, books, and Android apps and games from the
Google Play Store. GMS/GMS-Restricted only.
PTT Express - Use to launch PTT Express client for VoIP communication.
RxLogger - Use to diagnose device and app issues. For more information, see RxLogger on
page 67.
Search - Use to search the Web. Requires an Internet connection. AOSP only.
Sound Recorder - Use to record audio. For more information, see Sound Recorder on
page 68.
StageNow - Allows the device to stage a device for initial use by initiating the deployment of
settings, firmware, and software.
52
Applications
Worry Free Wifi Analyzer - A diagnostic intelligent app. Use to diagnose surrounding area
and display network stats, such as coverage hole detection, or AP in vicinity. Refer to the
Worry Free Wi-Fi Analyzer Administrator Guide for Android.
YouTube - Use to view videos on the YouTube ™ web site. GMS/GMS-Restricted only.
Zebra Data Services - Use to enable or disable Zebra Data Services. Some options are set
by the system administrator.
Accessing Apps
All apps installed on the device are accessed using the APPS window.
1. On the Home screen, swipe up from the bottom of the screen.
2. Slide the APPS window up or down to view more app icons.
3. Touch an icon to open the app.
Battery Manager
The Battery Manager provides detailed information about the battery and battery swap procedures on
supported devices.
53
Applications
• Level - The current battery charge level as a percentage. Displays -% when level is unknown.
• Wear - The health of the battery in graphical form. When the wear level exceeds 80%, the bar color
changes to red.
• Health - The health of the battery. If a critical error occurs, appears. Touch to view the error
description.
• Decommission - The battery is past its useful life and should be replaced. See system
administrator.
• Good - The battery is good.
• Charge error - An error occurred while charging. See system administrator.
• Over Current - An over-current condition occurred. See system administrator.
• Dead - The battery has no charge. Replace the battery.
• Over Voltage - An over-voltage condition occurred. See system administrator.
• Below Temperature - The battery temperature is below the operating temperature. See system
administrator.
• Failure Detected - A failure has been detected in the battery. See system administrator.
• Unknown - See system administrator.
• Charge Status
• Not charging - The device is not connected to AC power.
• Charging-AC - The device is connected to AC power and charging.
• Charging-USB - The device is connected to a host computer with a USB cable and charging.
• Discharging - The battery is discharging.
• Full - That the battery is fully charged.
54
Applications
55
Applications
Camera
NOTE: The device saves photos and videos on the microSD card, if installed and the storage path is
changed manually. By default, or if a microSD card is not installed, the device saves photos and videos on
the internal storage.
This section provides information for taking photos and recording videos using the integrated digital
cameras.
Taking Photos
NOTE: See Photo Settings for camera setting descriptions.
1. Swipe up from the bottom of the Home screen and touch Camera.
Shutter Button
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Applications
6. Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus.
7. Touch .
The camera takes a photo and a shutter sound plays.
The photo momentarily displays as a thumbnail in the lower left corner.
4. Touch and slowly pan across the area to capture. A small white square appears inside the button
indicating the capture is in progress.
If you are panning too quickly, the message Too fast appears.
5. Touch to end the shot. The panorama appears immediately and a progress indicator displays while
it saves the image.
Recording Videos
1. Swipe up from the bottom of the Home screen and touch Camera.
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Applications
Camera Switch
Color Effect Audio
Settings
Shutter Button
3. To switch between the rear camera and front camera (if available), touch .
4. Point the camera and frame the scene.
5. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls
appear on the screen.
6. Touch to start recording.
The video time remaining appears in the top left of the screen.
7. Touch to end the recording.
The video momentarily displays as a thumbnail in the lower left corner.
Photo Settings
In Photo mode, photo settings appear on screen. Touch to display the photo settings options.
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Applications
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Applications
Video Settings
In Video mode, video settings appear on screen. Touch to display the video settings options.
• On - Enable flash.
• Video quality - Set video quality to: 4k DCI, 4k UHD, HD 1080p (default), HD 720p, SD 480p, VGA,
CIF, or QVGA.
• Video duration - Set to: 30 seconds (MMS), or 30 minutes (default).
• GPS location - Add GPS location information to the photo meta-data. Turn On or Off (default).
• Storage – Set the location to store the photo to: Phone (default) or SD Card.
• White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors.
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Applications
DataWedge Demonstration
Use DataWedge Demonstration to demonstrate data capture functionality. To configure DataWedge,
refer to techdocs.zebra.com/datawedge/.
NOTE: DataWedge is disabled on the Home screen. To enable this feature, go to the DataWedge settings
and enable Barcode input option.
Data Capture The data capture function is through the internal imager.
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Applications
Scan Mode Imager is in picklist mode. Touch to change to normal scan mode.
Scanner Selection
To select a scanner, touch > Settings > Scanner selection.
See the Data Capture section for more information.
Press the programmable button or touch the yellow scan button to capture data. The data appears in the
text field below the yellow button.
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Applications
PTT Express Voice Client enables Push-To-Talk (PTT) communication between disparate enterprise
devices. Leveraging existing Wireless Local Area Network (WLAN) infrastructure, PTT Express delivers
simple PTT communication without requiring a voice communication server.
• Group Call: Press and hold the PTT (Talk) button to start communicating with other voice client users.
• Private Response: Double-press the PTT button to respond to the originator of the last broadcast or to
make a Private Response.
Notification Icon
Settings
Talk Group
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Applications
The PTT Express Voice client is enabled but not connected to a WLAN.
The PTT Express Voice client is enabled, connected to a WLAN, and listening on the
Talk Group indicated by the number next to the icon.
The PTT Express Voice client is enabled, connected to a WLAN, and communicating on
the Talk Group indicated by the number next to the icon.
The PTT Express Voice client is enabled, connected to a WLAN, and in a private
response.
The PTT Express Voice client is enabled but it is not able to communicate due to a VoIP
telephony call in progress.
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Applications
PTT Communication
NOTE: This section describes the default PTT Express client configuration. Refer to the PTT Express V1.2
User Guide for detailed information on using the client.
PTT communication may be established as a Group Call. When PTT Express is enabled, the PTT button
on the left side of the device is assigned for PTT communication. When the Wired Headset is used, Group
Calls can also be initiated using the headset Talk button.
NOTE: When using a wired headset, use only Zebra wired headsets with a PTT button.
1 PTT button
1. Press and hold the PTT button (or the Talk button on the headset) and listen for the talk tone.
If you hear a busy tone, release the button and wait a moment before making another attempt. Ensure
that PTT Express and the WLAN are enabled.
2. Start talking after hearing the talk tone.
NOTE: Holding the button for more than 60 seconds (default) drops the call, allowing others to make
Group calls. Release the button when finished talking to allow others to make calls.
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Applications
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Applications
RxLogger
RxLogger is a comprehensive diagnostic tool that provides application and system metrics, and diagnoses
device and application issues. RxLogger logs the following information: CPU load, memory load, memory
snapshots, battery consumption, power states, wireless logging, cellular logging, TCP dumps, Bluetooth
logging, GPS logging, logcat, FTP push/pull, ANR dumps, etc. All generated logs and files are saved onto
flash storage on the device (internal or external).
RxLogger Configuration
RxLogger is built with an extensible plug-in architecture and comes packaged with a number of plug-ins
already built-in. For information on configuring RxLogger, refer to techdocs.zebra.com/rxlogger/.
To open the configuration screen, from the RxLogger home screen touch Settings.
Configuration File
RxLogger configuration can be set using an XML file. The config.xml configuration file is located on the
microSD card in the RxLogger\config folder. Copy the file from the device to a host computer using a USB
connection. Edit the configuration file and then replace the XML file on the device. There is no need to stop
and restart the RxLogger service since the file change is automatically detected.
Enabling Logging
To enable logging:
1. Swipe the screen up and select .
2. Touch Start.
3. Touch the Home button.
Disabling Logging
To disable logging:
1. Swipe the screen up and select .
2. Touch Stop.
3. Touch the Home button.
Backing Up
RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default
contains all the RxLogger logs stored in the device.
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Applications
RxLogger Utility
RxLogger Utility is a data monitoring application for viewing logs in the device while RxLogger is running.
Logs and RxLogger Utility features are accessed using Main Chat Head.
2. Touch > Toggle Chat Head. The Main Chat Head icon appears on the screen.
3. Touch and drag the Main Chat head icon to move it around the screen.
Viewing Logs
To view logs:
1. Touch the Main Chat Head icon. The RxLogger Utility screen appears.
2. Touch a log to open it. The user can open many logs with each displaying a new sub Chat Head.
3. If necessary, scroll left or right to view additional Sub Chat Head icons.
4. Touch a Sub Chat Head to display the log contents.
Sound Recorder
Use Sound Recorder to record audio messages.
Recordings are saved on the microSD card (if installed) or the internal storage, and are available in the
Music application (AOSP devices) or the Play Music application (GMS devices).
Touch to open options menu.
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Applications
• File type - Select the file type for the recording file.
• AMR
• 3GPP
• AAC
• WAV
• AMR-WB
• AMR-WB-3GPP.
• Storage location - Select the location for the recording file.
• Phone storage
• SD card
69
Data Capture
The device supports data capture using:
• Integrated imager
• Integrated camera
• RS507/RS507x Bluetooth Ring Scanner
• RS5100 Bluetooth Ring Scanner
• RS6000 Bluetooth Ring Scanner
• DS3678 Digital Scanner
• LI3678 Linear Scanner
• DS2278 Digital Scanner
• DS8178 Digital Scanner.
Imaging
The imager uses imaging technology to take a picture of a bar code, stores the resulting image in its
memory, and executes state-of-the-art software decoding algorithms to extract the bar code data from
the image. With a 2D imager, the device has the following features:
• Omnidirectional reading of a variety of bar code symbologies, including the most popular linear,
postal, PDF417, and 2D matrix code types.
• Advanced intuitive laser aiming cross-hair and dot aiming for easy point-and-shoot operation.
Digital Camera
The device with an integrated camera based barcode scanning solution has the following features:
• Omnidirectional reading of a variety of barcode symbologies, including the most popular linear,
postal, QR, PDF417, and 2D matrix code types.
• Cross-hair reticle for easy point-and-shoot operation.
• Picklist mode to decode a particular barcode from many in the field of view.
The solution uses the advanced camera technology to take a digital picture of a barcode, and executes
state-of-the-art software decoding algorithms to extract the data from the image.
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Data Capture
Linear Imager
The device with an integrated linear imager has the following features:
• Reading a variety of bar code symbologies, including the most popular 1-D code types.
• Intuitive aiming for easy point-and-shoot operation.
The imager uses imaging technology to take a picture of a bar code, stores the resulting image in its memory,
and executes state-of-the-art software decoding algorithms to extract the bar code data from the image.
Operational Modes
The device with an integrated imager supports two modes of operation, listed below. Activate each mode by
pressing the Scan button.
• Decode Mode: In this mode, the device attempts to locate and decode enabled barcodes within its field of
view. The imager remains in this mode as long as the user holds the scan button, or until it decodes a
barcode.
NOTE: To enable Pick List Mode, configure in DataWedge or set in an application using a API command.
• Pick List Mode: This mode allows the user to selectively decode a barcode when more than one barcode
is in the device’s field of view. To accomplish this, move the aiming crosshair or dot over the required
barcode to decode only this barcode. This feature is ideal for pick lists containing multiple barcodes and
manufacturing or transport labels containing more than one barcode type (either 1D or 2D).
NOTE: To enable Basic MultiBarcode Mode, configure in DataWedge or set in an application using a API
command.
• Basic MultiBarcode Mode: In this mode, the device attempts to locate and decode a specific number of
unique barcodes within its field of view. The device remains in this mode as long as the user holds the scan
button, or until it decodes all the barcodes.
• The device attempts to scan the programmed number of unique barcodes (from 2 through 100).
• If there are duplicate barcodes (same symbology type and data), only one of the duplicate barcodes is
decoded and the remainder are ignored. If the label has two duplicate barcodes plus another two
different barcodes, a maximum of three barcodes will be decoded from that label; one will be ignored as
a duplicate.
• Barcodes can be of multiple symbology types and still be acquired together. For example, if the
specified quantity for a Basic MultiBarcode scan is four, two barcodes can be symbology type Code 128
and the other two can be symbology type Code 39.
• If the specified number of unique barcodes is not initially in view of the device, the device will not decode
any data until the device is moved to capture the additional barcode(s) or time out occurs. If the device
field of view contains a number of barcodes greater than the specified quantity, the device randomly
decodes barcode(s) until the specified number of unique barcodes is reached. For example, if the count
is set to two and eight barcodes are in the field of view, the device decodes the first two unique barcodes
it sees, returning the data in random order.
• Basic MultiBarcode Mode does not support concatenated barcodes.
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Data Capture
Refer to the RS507/RS507X Hands-free Imager Product Reference Guide for more information.
Refer to the RS5100 Ring Scanner Product Reference Guide for more information.
Refer to the RS6000 Bluetooth Ring Scanner Product Reference Guide for more information.
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Data Capture
Refer to the DS36X8 Digital Scanner Product Reference Guide for more information.
Refer to the LI36X8 Linear Scanner Product Reference Guide for more information.
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Data Capture
Refer to the DS2278 Digital Scanner Product Reference Guide for more information.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan, and decode, with a few quick trial efforts to master it.
However, consider the following to optimize scanning performance:
• Range: Scanners decode best over a particular working range — minimum and maximum distances from
the barcode. This range varies according to barcode density and scanning device optics. Scan within range
for quick and constant decodes; scanning too close or too far away prevents decodes. Move the scanner
closer and further away to find the right working range for the barcodes being scanned.
• Angle: Scanning angle is important for quick decodes. When the illumination/flash reflects directly back into
the imager, the specular reflection can blind/saturate the imager. To avoid this, scan the barcode so that the
beam does not bounce directly back. Do not scan at too sharp an angle; the scanner needs to collect
scattered reflections from the scan to make a successful decode. Practice quickly shows what tolerances to
work within.
• Hold the device farther away for larger symbols.
• Move the device closer for symbols with bars that are close together.
NOTE: Scanning procedures depend on the app and device configuration. An app may use different scanning
procedures from the one listed above.
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Data Capture
NOTE: When the device is in Picklist mode, the imager does not decode the barcode until the crosshair or
aiming dot touches the barcode.
4. Ensure the barcode is within the area formed by the crosshairs in the aiming pattern. The aiming dot
increases visibility in bright lighting conditions.
5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded
successfully.
6. Release the scan button.
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Data Capture
NOTE: Imager decoding usually occurs instantaneously. The device repeats the steps required to take a digital
picture (image) of a poor or difficult barcode as long as the scan button remains pressed.
7. The barcode content data displays in the text field.
NOTE: When capturing barcode data in poor lighting, turn on Illumination mode in the DataWedge application.
1. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
2. Point the camera exit window on the back of the device at a barcode.
3. Press and hold the scan button. By default, a preview window appears on the screen.
NOTE: When Picklist mode is enabled, move the device until the bar code is centered under the red target on
the screen.
4. Move the device until the barcode is visible on the screen.
5. The Decode LED lights green, a beep sounds and the device vibrates, by default, to indicate the bar code
was decoded successfully.
6. The captured data appears in the text field.
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Data Capture
1. Pair the RS507/RS507X with the device. See Pairing the Bluetooth Ring Scanner on page 83 for more
information.
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
3. Point the RS507/RS507X at a barcode.
The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by
the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.
The RS507/RS507X LEDs light green and a beep sounds to indicate the barcode was decoded
successfully. When the RS507/RS507X is in Pick List mode, the RS507/RS507X does not decode the
barcode until the center of the crosshair touches the barcode.
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Data Capture
Figure 20 RS507/RS507X Pick List Mode with Multiple Barcodes in Aiming Pattern
The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by
the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.
The RS6000 LEDs light green and a beep sounds to indicate the barcode was decoded successfully. When
the RS6000 is in Pick List mode, the RS6000 does not decode the barcode until the center of the crosshair
touches the barcode.
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Data Capture
Figure 23 RS6000 Pick List Mode with Multiple Barcodes in Aiming Pattern
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Data Capture
The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by
the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.
The RS5100 LEDs light green and a beep sounds to indicate the barcode was decoded successfully. When
the RS5100 is in Pick List mode, the RS5100 does not decode the barcode until the center of the crosshair
touches the barcode.
Figure 26 RS5100 Pick List Mode with Multiple Barcodes in Aiming Pattern
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Data Capture
Ensure the barcode is within the area formed by the aiming pattern. The aiming dot increases visibility in
bright lighting conditions.
Figure 29 DS3678 Pick List Mode with Multiple Barcodes in Aiming Pattern
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Data Capture
1. Pair the LI3678 with the device. See Pairing a Bluetooth Scanner on page 86 for more information.
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
3. Point the LI3678 at a barcode.
6. Upon successful decode, the scanner beeps and the LED displays a single green flash.
7. The captured data appears in the text field.
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Data Capture
6. Upon successful decode, the scanner beeps and the LED flashes, and the scan line turns off.
7. The captured data appears in the text field.
The device provides the ability to pair the Ring Scanner using NFC.
To pair using NFC:
1. Ensure that the Ring Scanner is in SSI mode. Refer to the RS5100 or RS6000 User Guide for more
information.
2. Ensure that NFC is enabled on the device.
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Data Capture
3. Align the NFC icon on the Ring Scanner with the NFC antenna on the device.
The Status LED blinks blue indicating that the Ring Scanner is attempting to establish connection with the
device. When connection is established, the Status LED turns off and the Ring Scanner emits a single
string of low/high beeps.
A notification appears on the device screen and the icon appears in the Status bar.
1 NFC logo
The device provides the ability to pair the Ring Scanner in HID mode using NFC.
To pair in HID mode using NFC:
1. Ensure that NFC is enabled on the device.
2. Ensure that Bluetooth is enabled on the device.
3. Place the Ring Scanner in Human Interface Device (HID) mode. If the Ring Scanner is already in HID
mode, skip to step 4.
a. Remove the battery from the Ring Scanner.
b. Press and hold the Restore key.
c. Install the battery onto the Ring Scanner.
d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash
green.
e. Scan the barcode below to place the Ring Scanner in HID mode.
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Data Capture
6. Align the NFC icon on the Ring Scanner with the NFC antenna on the device.
The Ring Scanner Status LED blinks blue indicating that the Ring Scanner is attempting to establish
connection with the device. When connection is established, the Status LED turns off and the Ring Scanner
emits a single string of low/high beeps.
A notification appears on the device screen and the icon appears in the Status bar.
NFC Logo
The Ring Scanner emits a string of high/low/high/low beeps. The Scan LED flashes green indicating that
the Ring Scanner is attempting to establish connection with the device. When connection is established, the
Scan LED turns off and the Ring Scanner emits one string of low/high beeps.
A notification appears on the Notification panel and the icon appears in the Status bar.
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Data Capture
The device connects to the Ring Scanner and Connected appears below the device name. The Bluetooth
device is added to the Paired devices list and a trusted (“paired”) connection is established.
A notification appears on Notification panel and the icon appears in the Status bar.
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Data Capture
4. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
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Data Capture
5. Touch Bluetooth.
6. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area and
displays them under Available devices.
7. Scroll through the list and select XXXXX xxxxxx, where XXXXX is the scanner and xxxxxx is the serial
number.
The device connects to the scanner, the scanner beeps once and Connected appears below the device
name. The Bluetooth device is added to the Paired devices list and a trusted (“paired”) connection is
established.
DataWedge
DataWedge is a utility that adds advanced barcode scanning capability to any application without writing code.
It runs in the background and handles the interface to built-in barcode scanners. The captured barcode data is
converted to keystrokes and sent to the target application as if it was typed on the keypad.
DataWedge allows any app on the device to get data from input sources such as a barcode scanner, MSR,
RFID, voice, or serial port and manipulate the data based on options or rules.
Configure DataWedge to:
• Provide data capture services from any app.
• Use a particular scanner, reader or other peripheral device.
• Properly format and transmit data to a specific app.
To configure DataWedge refer to techdocs.zebra.com/datawedge/.
Enabling DataWedge
1. Swipe up from the bottom of the Home screen and touch .
2. Touch > Settings.
3. Touch the DataWedge enabled checkbox. A blue checkmark appears in the checkbox indicating that
DataWedge is enabled.
4. Touch the Home button.
Disabling DataWedge
1. Touch .
2. Touch Settings.
3. Touch DataWedge enabled.
The blue check disappears from the checkbox indicating that DataWedge is disabled.
Supported Decoders
NOTE: DataWedge supports the decoders listed below but not all are validated on this device.
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Data Capture
Internal Imager
RS507/RS507X
Camera
RS5100
RS6000
DS2278
DS3678
DS8178
SE4710
LI3678
Decoders
Australian Postal O O O O O O O -- O
Aztec X X X X X X X -- X
Canadian Postal O O O O -- -- -- -- --
Chinese 2 of 5 O O O O O O O O O
Codabar X X X X X X X X X
Code 11 O O O O O O O O O
Code 128 X X X X X X X X X
Code 39 X X X X X X X X X
Code 93 O O O O O O O O O
Composite AB O O O O O O O -- O
Composite C O O O O O O O -- O
Discrete 2 of 5 O O O O O O O O O
Datamatrix X X X X X X X -- X
Dutch Postal O O O O O O O -- O
DotCode X O O O O O O O O
EAN13 X X X X X X X X X
EAN8 X X X X X X X X X
Grid Matrix O O O O O O O O O
GS1 DataBar X X X X X X X X X
GS1 DataBar X X X X X X X X X
Expanded
GS1 DataBar Limited O O O O O O O O O
GS1 Datamatrix O O O O -- O O -- O
GS1 QRCode O O O O -- O O -- O
HAN XIN O -- O O -- -- O O --
Interleaved 2 of 5 O O O O O O O O O
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Data Capture
Internal Imager
RS507/RS507X
Camera
RS5100
RS6000
DS2278
DS3678
DS8178
SE4710
LI3678
Decoders
Japanese Postal O O O O O O O -- O
Korean 3 of 5 O O O O O O O O O
MAIL MARK X X X X -- X X -- X
Matrix 2 of 5 O O O O O O O O O
Maxicode X X X X X X X -- X
MicroPDF O O O O O O O -- O
MicroQR O O O O O O O -- O
MSI O O O O O O O O O
PDF417 X X X X X X X -- X
QR Code X X X X X X X -- X
Decoder Signature O O O O O O -- -- --
TLC 39 O O O O O O O O O
Trioptic 39 O O O O O O O O O
UK Postal O O O O O O O -- O
UPCA X X X X X X X X X
UPCE0 X X X X X X X X X
UPCE1 O O O O O O O O O
US4state O O O O O O O -- O
US4state FICS O O O O O O O -- O
US Planet O O O O O O O -- O
US Postnet O O O O O O O -- O
Key
X = Enabled
O = Disabled
-- = Not Supported
Touch the Back button to return to the previous screen.
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Wireless
This section provides information on the following wireless features:
• Wireless Wide Area Network (WWAN)
• Wireless Local Area Network (WLAN)
• Bluetooth
• Cast
• Near Field Communications (NFC)
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Wireless
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Wireless
7. Touch Advanced.
8. If desired, touch Turn off hotspot automatically to turn off Wi-Fi Hotspot when no devices are connected.
9. In the AP Band drop-down list, select 2.4 GHz Band or 5.0 GHz Band.
Data Usage
Data usage refers to the amount of data uploaded or downloaded by the device during a given period.
Depending on the wireless plan, you may be charged additional fees when your data usage exceeds your
plan's limit.
To monitor your data usage:
1. Go to Settings.
2. Touch Network & internet > Mobile network > Data usage.
CAUTION: The usage displayed on the data usage settings screen is measured by your device. Your carrier's
data usage accounting may differ. Usage in excess of your carrier plan's data limits can result in steep overage
charges. The feature described here can help you track your usage, but is not guaranteed to prevent additional
charges.
Data usage settings allow:
• Enable Data Saver.
• Set the data usage warning level.
• Set a data usage limit.
• View or restrict data usage by app.
• Identify mobile hotspots and restrict background downloads that may result in extra charges.
By default, the data usage settings screen displays the mobile data settings. That is, the data network or
networks provided by your carrier.
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Wireless
94
Wireless
95
Wireless
NOTE: To extend the life of the battery, turn off Wi-Fi when not in use.
WLAN Configuration
This section provides information on configuring Wi-Fi settings.
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Wireless
• Touch the EAP method drop-down list and select one of the following:
• PEAP
• TLS
• TTLS
• PWD
• LEAP.
• Touch the Phase 2 authentication drop-down list and select an authentication method.
• If required, touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates
are installed using the Security settings.
• If required, touch User certificate and select a user certificate. Note: User certificates are installed
using the Security settings.
• If required, in the Identity text box, enter the username credentials.
• If desired, in the Anonymous identity text box, enter an anonymous identity username.
• If required, in the Password text box, enter the password for then given identity.
NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring for a
Proxy Server for setting connection to a proxy server and see Configuring the Device to Use a Static IP
Address for setting the device to use a static IP address.
9. Touch Connect.
10.Touch the Home button.
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Wireless
• TLS
• TTLS
• PWD
• LEAP.
• Touch the Phase 2 authentication drop-down list and select an authentication method.
• If required, touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates
are installed using the Security settings.
• If required, touch User certificate and select a user certificate. Note: User certificates are installed
using the Security settings.
• If required, in the Identity text box, enter the username credentials.
• If desired, in the Anonymous identity text box, enter an anonymous identity username.
• If required, in the Password text box, enter the password for the given identity.
NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring for a
Proxy Server on page 98 for setting connection to a proxy server and see Configuring the Device to Use a
Static IP Address on page 99 for setting the device to use a static IP address.
10.Touch Save. To connect to the saved network, touch and hold on the saved network and select Connect to
network.
11.Touch the Home button.
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Wireless
Wi-Fi Preferences
Use the Wi-Fi preferences to configure advanced Wi-Fi settings. From the Wi-Fi screen scroll down to the
bottom of the screen and touch Wi-Fi preferences.
• Turn on Wi-Fi automatically - When enabled, Wi-Fi automatically turns back on when near high quality
saved networks.
• Open network notification - When enabled, notifies the user when an open network is available.
• Advanced - Touch to expand options.
• Additional settings - See Additional Settings.
• Install Certificates – Touch to install certificates.
• Network rating provider - Disabled (AOSP devices). To help determine what constitutes a good Wi-Fi
network, Android supports external Network rating providers that provide information about the quality of
open Wi-Fi networks. Select one of the providers listed or None. If none are available or selected, the
Connect to open networks feature is disabled.
• Wi-Fi Direct - Displays a list of devices available for a direct Wi-Fi connection.
• MAC address - Displays the Media Access Control (MAC) address of the device when connecting to
Wi-Fi networks.
• IP address - Displays the IP address of the device when connecting to Wi-Fi networks.
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Wireless
Use the Additional Settings to configure additional Wi-Fi settings. To view the additional Wi-Fi settings, scroll
to the bottom of the Wi-Fi screen and touch Wi-Fi Preferences > Advanced > Additional settings.
• Regulatory
• Country Selection - Displays the acquired country code if 802.11d is enabled, else it displays the
currently selected country code.
• Region code - Displays the current region code.
• Band and Channel Selection
• Wi-Fi frequency band - Set the frequency band to: Auto (default), 5 GHz only or 2.4 GHz only.
• Available channels (2.4 GHz) - Touch to display the Available channels menu. Select specific
channels and touch OK.
• Available channels (5 GHz) - Touch to display the Available channels menu. Select specific channels
and touch OK.
• Logging
• Advanced Logging – Touch to enable advanced logging or change the log directory.
• Wireless logs - Use to capture Wi-Fi log files.
• Fusion Logger - Touch to open the Fusion Logger application. This application maintains a history
of high level WLAN events which helps to understand the status of connectivity.
• Fusion Status - Touch to display live status of WLAN state. Also provides information about the
device and connected profile.
• About
• Version - Displays the current Fusion information.
Wi-Fi Direct
Wi-Fi Direct devices can connect to each other without having to go through an access point. Wi-Fi Direct
devices establish their own ad-hoc network when required, letting you see which devices are available and
choose which one you want to connect to.
1. Go to Settings.
2. Touch Wi-Fi > Wi-Fi preferences > Advanced > Wi-Fi Direct. The device begins searching for another
Wi-Fi Direct device.
3. Under Peer devices, touch the other device name.
4. On the other device, select Accept.
Connected appears on the device. On both devices, in their respective Wi-Fi Direct screens, the other device
name appears in the list.
Bluetooth
Bluetooth devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio
frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band
(802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 m (32.8 ft))
communication and low power consumption.
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Wireless
Devices with Bluetooth capabilities can exchange information (for example, files, appointments, and tasks)
with other Bluetooth enabled devices such as printers, access points, and other mobile devices.
The device supports Bluetooth Low Energy. Bluetooth Low Energy is targeted at applications in the healthcare,
fitness, security, and home entertainment industries. It provides reduced power consumption and cost while
maintaining standard Bluetooth range.
NOTE: It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b
operation is required.
Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified.
This allows application developers to define security mechanisms tailored to their specific need. Link-level
security occurs between devices, not users, while application-level security can be implemented on a per-user
basis. The Bluetooth specification defines security algorithms and procedures required to authenticate
devices, and if needed, encrypt the data flowing on the link between the devices. Device authentication is a
mandatory feature of Bluetooth while link encryption is optional.
Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices
and create a link key for them. Entering a common personal identification number (PIN) in the devices being
paired generates the initialization key. The PIN is never sent over the air. By default, the Bluetooth stack
responds with no key when a key is requested (it is up to user to respond to the key request event).
Authentication of Bluetooth devices is based-upon a challenge-response transaction. Bluetooth allows for a
PIN or passkey used to create other 128-bit keys used for security and encryption. The encryption key is
derived from the link key used to authenticate the pairing devices. Also worthy of note is the limited range and
fast frequency hopping of the Bluetooth radios that makes long-distance eavesdropping difficult.
Recommendations are:
• Perform pairing in a secure environment
• Keep PIN codes private and do not store the PIN codes in the device
• Implement application-level security.
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Wireless
Bluetooth Profiles
The device supports the Bluetooth services listed.
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Wireless
NOTE: To achieve the best battery life, turn off radios when not in use.
Enabling Bluetooth
1. Swipe down from the Status bar to open the Notification panel.
2. Touch to turn Bluetooth on.
3. Touch the Home button.
Disabling Bluetooth
1. Swipe down from the Status bar to open the Notification panel.
2. Touch to turn Bluetooth off.
3. Touch the Home button.
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Wireless
Cast
Use Cast to mirror the device screen on a Miracast enabled wireless display.
1. Go to Settings.
2. Touch Connected devices > Connection preferences > Cast.
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Wireless
105
Wireless
106
Wireless
107
Calls
NOTE: This section applies to WWAN devices only.
Make a phone call from the Phone app, the Contacts app, or other apps or widgets that display contact
information.
Emergency Calling
The service provider programs one or more emergency phone numbers, such as 911 or 999, that the user
can call under any circumstances, even when the phone is locked, a SIM card is not inserted or the phone
is not activated. The service provider can program additional emergency numbers into the SIM card.
However, the SIM card must be inserted in the device in order to use the numbers stored on it. See the
service provider for additional information.
NOTE: Emergency numbers vary by country. The phone’s pre-programmed emergency number(s) may
not work in all locations, and sometimes an emergency call cannot be placed due to network,
environmental, or interference issues.
Audio Modes
The device offers three audio modes for use during phone calls.
• Handset Mode - Switch audio to the receiver at the top front of the device to use the device as a
handset. This is the default mode.
• Speaker Mode - Use the device as a speakerphone.
• Headset Mode - Connect a Bluetooth or wired headset to automatically switch audio to the headset.
Bluetooth Headset
Use a Bluetooth headset for audio communication when using an audio-enabled app. See Bluetooth on
page 100 for information on connecting a Bluetooth headset to the device. Set the volume appropriately
before putting on the headset. When a Bluetooth headset is connected, the speakerphone is muted.
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Calls
Wired Headset
Use a wired headset and audio adapter for audio communication when using an audio-enabled app. Set
the volume appropriately before putting on the headset. When a wired headset is connected, the
speakerphone is muted.
To end a call using the wired headset, press and hold the headset button until the call ends.
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Calls
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Calls
NOTE: Conference Calling and the number of conference calls allowed may not be available on all
services. Please check with the service provider for Conference Calling availability.
1. On the Home screen touch .
2. Touch .
3. Touch the keys to enter the phone number.
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Calls
Answering Calls
When receiving a phone call, the Incoming Call screen displays the caller ID and any additional
information about the caller that is in the Contacts app.
• Touch ANSWER to answer the call or DECLINE to send the caller to voice mail.
If the screen lock is enabled, the user can answer the call without unlocking the device.
• When a call arrives:
• Touch to open a list of quick text responses. Touch one to send it to the caller immediately.
When the calls ends, the device remains locked.
If using a Bluetooth headset when a call arrives, touch the Call button on the Bluetooth headset to answer
the call. To end the call press the headset Call button.
All incoming calls are recorded in the Phone app Call log tab. If you miss a call, you receive a notification.
To silence the ringer before answering the call, press the volume down button on the side of device.
Call Settings
NOTE: Not all options are available for all configurations
To modify phone call settings, on the Home screen touch > > Settings.
• Display options
• Sort by - Set to First name or Last name.
• Name format - Set to First name first or Last name first.
• Sounds and vibrations - Touch to edit the general sound settings for the device.
• Quick responses - Touch to edit quick responses to use instead of answering a call.
• Speed dial settings - Set speed dial contact shortcuts.
• Calls
• Calling accounts
• SIP accounts - Choose to receive Internet calls for accounts added to the device, view or
change SIP accounts, or add an Internet calling account.
• Use SIP calling - Set to For all calls or Only for SIP calls (default).
• Receive incoming calls - Enable to allow incoming calls (default - disabled).
• Fixed Dialing Numbers - Set to only allow the phone to dial the phone number(s) or area code(s)
specified in a Fixed Dialing list.
• Call forwarding - Set to forward incoming calls to a different phone number.
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Calls
NOTE: Call Forwarding may not be available on all networks. Check with the service provider for
availability.
• Call barring - Set to block certain types of incoming or outgoing calls.
• Additional settings
• Caller ID - Set caller ID to reveal the identity of the person making an outgoing call. Options:
Network default (default), Hide number, Show number.
• Call waiting - Set to be notified of an incoming call while on a call.
• Blocked numbers - Set to block calls and texts from certain phone numbers. Touch ADD A NUMBER
to block a phone number.
• Voicemail - Configure voicemail settings.
• Notifications - Configure voicemail notification settings.
• Alerting - Touch to receive sound and vibration notifications when a voicemail is received. Use
toggle switches to enable or disable Pop on screen, Blink light, Show notification dot, and
Override Do Not Disturb.
• Silent - Touch to silence sound and vibration notifications when a voicemail is received. Use
toggle switches to enable or disable Minimize, Show notification dot, and Override Do Not
Disturb.
• Sound - Select a sound to play for notifications from this app.
• Vibrate - Allow notifications from this app to vibrate the device.
• Blink light - Allow notifications from this app the light the Notification LED blue.
• Show notification dot - Allow notifications from this app to add a notification dot to the app icon.
• Override Do Not Disturb - Allow these notifications to interrupt when Do Not Disturb is enable
• Advanced Settings
• Service - Set the service provider or other provider for voicemail service.
• Setup - Select to update the phone number used to access voicemail.
• Accessibility
• Hearing aids - Select to enable hearing air compatibility.
• RTT settings - Configure Real-time text (RTT) settings.
• Real-time text (RTT) call - Select to allow messaging during a call.
• Set RTT visibility - Set to Visible during calls (default) or Always visible.
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Accessories
Introduction
This chapter provides information for using the accessories for the device.
Accessories
This table lists the accessories available for the device.
Table 14 Accessories
Accessory Part Number Description
Cradles
1-Slot USB/Charge Only CRD-TC51-1SCU-01 Provides device charging and communication.
Cradle Kit Includes cradle, power supply
(PWR-BGA12V50W0WW) and DC line cord.
1-Slot Workstation Docking CRD-TC5X-1SWS-01 Provides device charging and contains
Cradle additional ports for HDMI, Ethernet, and USB
ports that enable device to be used as a
workstation computer when connected to a
HDMI monitor, keyboard and mouse. Includes
(PWR-BGA12V50W0WW) and DC line cord.
2-Slot USB/Ethernet CRD-TC5X-2SETH Provides device and spare battery charging,
Cradle and USB and Ethernet communication.
Includes cradle, power supply
(PWR-BGA12V50W0WW) and DC line cord.
4-Slot Charge Only Cradle CRD-TC51-5SC4B-01 Charges up to four devices and four spare
with Battery Charger Kit batteries. Includes cradle, power supply
(PWR-BGA12V108W0WW) and DC line cord
5-Slot Charge Only Cradle CRD-TC51-5SCHG-01 Charges up to five devices. Includes, cradle,
Kit power supply (PWR-BGA12V108W0WW)
and DC line cord.
5-Slot Ethernet Cradle Kit CRD-TC51-5SETH-01 Provides device charging and provides
Ethernet communication for up to five
devices. Includes cradle, power supply
(PWR-BGA12V108W0WW) and DC line cord.
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115
Accessories
116
Accessories
Battery Charging
Main Battery Charging
The device’s Charging/Notification LED indicates the status of the battery charging in the device. See Table 4
on page 24 for device charging status. The battery charges from fully depleted to 90% in approximately 2.5
hours and from fully depleted to 100% in approximately three hours.
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NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries
at room temperature with the device in sleep mode.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries.
Solid Green with alternate bright Best spare battery charging is complete.
green
Solid Red Spare battery is charging and battery is at the end of
useful life.
Charging complete and battery is at the end of useful life.
Fast Blinking Red (2 blinks/second) Error in charging; check placement of spare battery and
battery is at the end of useful life.
Off No spare battery in slot. Spare battery not placed in slot
correctly. Cradle is not powered.
Charging Temperature
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or cradle always performs
battery charging in a safe and intelligent manner. At higher temperatures (for example: approximately +37°C
(+98°F)) the device or cradle may for small periods of time alternately enable and disable battery charging to
keep the battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to
abnormal temperatures via its LED.
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1 Cup Insert
2 Power LED
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Setup
Figure 40 1–Slot USB Charge Cradle Setup
1 AC line cord
2 Power supply
3 USB cable
4 DC line cord
NOTE: If the device has a Rugged Boot, remove the cup insert before inserting the device. See Integrator
Guide for details.
By default, the device includes an interface connector. If the interface connector is removed for USB Type C
cable connectivity, then it must be replaced before charging or receiving an Ethernet IP address if placed in a
cradle.
1. Insert the device into the slot to begin charging.
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NOTE: If the user also wants audio support, they need to use a monitor that has speakers (audio through the
HDMI connection).
If the user also wants to support a touch monitor, they need to use a monitor that supports touch inputs and
connect the feature to one of the USB ports of the cradle.
• One Ethernet port for connection to a wired Ethernet network.
1
3 2
1 Power LED
2 1.5 mA USB Port
3 0.5 mA USB Port
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9
8
7 4
5
6
4 Ethernet Port
5 HDMI Port
6 Power Port
7 USB Type A Port
8 USB Type A Port
9 Kensington Slot
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Accessories
Setup
Figure 45 Workstation Cradle Setup
1 2
3
7 6
1 Monitor
2 Power supply
3 AC line cord
4 Cradle
5 Ethernet switch
6 Ethernet cable
7 HDMI Cable
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Accessories
11
10
8 USB scanner
9 USB cable
10 USB mouse
11 USB keyboard
Ethernet Setup
See Ethernet Settings on page 143.
Scanner Setup
The workstation cradle only supports a USB scanner in Human Interface Device (HID) mode. Refer to the
scanner Product Reference Guide for information on configuring the scanner to HID mode.
Security
The cradle provides a Kensington Slot to secure the cradle using a Kensington locking cable.
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Accessories
NOTE: If the device has a Rugged Boot, remove the cup insert before inserting the device.
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127
Accessories
1 Cup insert
2 Spare battery charging LED
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Setup
1 2
1 Host computer
2 Power supply
3 DC line cord
4 Ethernet switch
5 Ethernet cable
6 USB cable
Ethernet Settings
The following settings can be configured when using Ethernet communication:
• Proxy Settings
• Static IP.
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Accessories
NOTE: When entering proxy addresses in the Bypass proxy for field, do not use spaces or carriage returns
between addresses.
10.In the Bypass proxy for text box, enter addresses for web sites that do not require to go through the proxy
11.server. Use the separator “|” between addresses.
12.Touch MODIFY.
13.Touch the Home button.
To charge a device:
NOTE: If the device has a Rugged Boot, remove the cup insert before inserting the device. See Integrator Guide for details.
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Each cradle cup has an insert that must be removed prior to inserting the device with Rugged Boot. Remove
the insert and then insert the device into the cup.
Battery Charging
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USB/Ethernet Communication
The 2–Slot USB/Ethernet Cradle provides both Ethernet communication with a network and USB
communication with a host computer. Prior to using the cradle for Ethernet or USB communication. Ensure that
the switch on the USB/Ethernet module is set properly.
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There are two LEDs on the Ethernet RJ-45 connector. The green LED lights to indicate that the transfer rate is
100 Mbps. When the LED is not lit the transfer rate is 10 Mbps. The yellow LED blinks to indicate activity, or
stays lit to indicate that a link is established. When it is not lit it indicates that there is no link.
1 2
1 Yellow LED
2 Green LED
NOTE: Refer to the device Integrator Guide for Android Version 8.1 for information on configuring the Ethernet settings.
1. Swipe down with two fingers from the status bar to open the quick access panel and then touch .
2. Touch Ethernet.
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Accessories
4 2
1 Charging slot
2 Spare battery slot
3 Power LED
4 Spare battery charging LED
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Accessories
Setup
Figure 53 4-Slot Charge Only Cradle with Battery Charger Setup
1 Power supply
2 AC line cord
3 DC line cord
NOTE: If the device has a Rugged Boot, remove the cup insert before inserting the device.
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Accessories
1 Power LED
136
Accessories
NOTE: See the Integrator Guide for information on installing the 4-Slot Battery Charger onto the cradle.
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Accessories
1 Charging slot
2 Power LED
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Accessories
Setup
Figure 58 5-Slot Charge Only Cradle Setup
1 Power supply
2 AC line cord
3 DC line cord
NOTE: If the device has a Rugged Boot, remove the cup insert before inserting the device.
1. Insert the device into a slot to begin charging.
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140
Accessories
2
3
1 Charging slot
2 1000 LED
3 10/100 LED
141
Accessories
Setup
Figure 62 5-Slot Ethernet Cradle Setup
142
Accessories
Primary Port
Secondary Port
To Switch
To Power Supply
Ethernet Settings
The following settings can be configured when using Ethernet communication:
• Proxy Settings
• Static IP.
NOTE: When entering proxy addresses in the Bypass proxy for field, do not use spaces or carriage returns
between addresses.
10.In the Bypass proxy for text box, enter addresses for web sites that do not require to go through the proxy
server. Use the separator “|” between addresses.
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Accessories
11.Touch MODIFY.
12.Touch the Home button.
NOTE: If the device has a Rugged Boot, remove the cup insert before inserting the device.
1. Insert the device into a slot to begin charging.
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145
Accessories
LED Indicators
There are two green LEDs on the side of the cradle. These green LEDs light and blink to indicate the data
transfer rate.
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Accessories
This section describes how to use the 4-Slot Battery Charger to charge up to four device batteries.
1 Battery slot
2 Battery charge LED
3 Power LED
Setup
147
Accessories
1 Power supply
2 AC line cord
3 DC line cord
148
Accessories
1 AC line cord
2 Power supply
3 2-way DC cable
149
Accessories
Each Battery Charging LED indicates the status of the battery charging in each slot. See Table 15 on page 118
for spare battery charging indicator descriptions.
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Accessories
Rugged Boot
The Rugged Boot provides additional protection for the device.
Installation
To install the Rugged Boot:
1. Insert the bottom of the device into the bottom of the boot.
2. Lift the top of the Rugged Boot over the top of the device.
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Installing Stylus
To install the optional stylus:
1. Insert one of the loop ends of the tether through the hole in the stylus.
2. Feed the tether through the loop.
3. Pull the tether until the loop tightens.
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153
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The 2.5 mm Audio Adapter plugs into the device and connects to a wired headset with a 2.5 mm plug.
To attach a 2.5 mm headset:
1. Open the headset jack cover.
2. Insert the 2.5 mm Audio Adapter plug into the headset jack.
3. Insert the 2.5 mm headset plug into the jack on the Audio Adapter.
CAUTION: After removing headset, headset jack cover must be replaced and securely seated to ensure
proper device sealing.
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The 3.5 mm Audio Adapter plugs into the device and connects to a wired headset with a 3.5 mm plug.
To attach a 3.5 mm headset:
1. Open the headset jack cover.
2. Insert the 3.5 mm Audio Adapter plug into the headset jack.
3. Connect the 3.5 mm connector plug of the headset into the 3.5 mm Audio Adapter.
CAUTION: After removing headset, headset jack cover must be replaced and securely seated to ensure
proper device sealing.
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Connecting to a Device
1. Insert the device at an angle into the cable cup until the device touches the bottom of the cup.
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158
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USB Communication
To connect the device to a host computer:
1. Connect the Rugged Charge/USB Cable to the device.
2. Connect the USB connector of the cable to a host computer.
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Accessories
NOTE: See Power Supply on page 166 for information on setting up the power supply.
By default, the device includes an interface connector. If the interface connector is removed for USB Type C
cable connectivity, then it must be replaced before charging or receiving an Ethernet IP address if placed in a
cradle.
3. Plug to power supply into an power outlet.
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Accessories
Trigger Handle
NOTE: The Rugged Boot is required to install the Trigger Handle onto the device. Trigger Handle (p/n
TRG-TC51-SNP1-01) does not contain the Rugged Boot and must be purchased separately. Trigger Handle
Kit (p/n TRG-TC51-TRG1-01) contains the Rugged Boot.
The Trigger Handle adds a gun-style handle with a scanning trigger to the device. It increases comfort when
using the device in scan-intensive applications for extended periods of time.
4 3
1 Flange
2 Lanyard mount
3 Release latch
4 Trigger
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Accessories
1. Insert the bottom of the device into the bottom of the boot.
2. Lift the top of the Rugged Boot over the top of the device.
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163
Accessories
2. Rotate the device down and press down until it snaps into place.
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Accessories
2. Slide the device forward and then rotate the bottom of the device up.
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Power Supply
Use the power supply with the Rugged Charge/USB Cable to charge the device. The power supply comes in
various configuration with different plug adapters for use internationally. To change the plug adapters:
1. Pull the release button down.
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NOTE: Ensure tie wrap buckle is on side of power supply. Tie wrap buckle on top of power supply interferes
with top tray.
5. Route cables through cable slots.
1 2 3
1 DC line cord
2 Power supply
3 AC line cord
Studs (4)
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Accessories
Safety Screws(2)
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Accessories
11.Secure top tray to bottom tray with 4 M5 screws (two on each side).
See Rack Mount Installation on page 173 for installing the bracket assembly onto a rack.
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1
2
6 3
1 DC Y cable 1
2 DC Y cable 2
3 Power supply 1
4 Power supply 2
5 AC line cord 2
6 AC line cord 1
170
Accessories
7. Slide top tray onto bottom tray until top tray touches vertical power supply.
Studs (16)
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Accessories
11.Secure top tray to bottom tray with four M5 screws (two on each side).
See Rack Mount Installation on page 173 for installing the bracket onto a rack.
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1. Secure mounting brackets to both sides of top tray with four M5 screws (two on each side). For 5-Slot
cradles, position the flange for horizontal installation. For 4-Slot Battery Chargers, position the flange for
25° installation.
1 Flange
2 Fifth screw hole
CAUTION: Install mounting bracket with 5-Slot cradle at a maximum height of four feet from ground.
Install mounting bracket with 4-Slot Battery Charger at a maximum height of three feet from ground.
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NOTE: Distance between two horizontal mounted brackets should be at least 14” apart (from top of one flange
to the top of the next flange).
Distance between a horizontal mounted bracket and a 25° mounted bracket should be at least 16.25” apart
(from top of one flange to the top of the next flange).
There should be enough clearance (2.75”) between the top of the device and the bottom of the mounting
bracket above.
2. Install two rack system screws for top of mounting brackets. The screw heads should protrude half way
from the rail.
1 Rack screw
3. Align the mounting bracket’s top mounting key holes with the screws.
4. Place the brackets on the screws.
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14 “
CAUTION: Installer should ensure that all building codes are followed when connecting the power supplies to
an AC power source.
While installing the brackets, power supplies and cables:
• Use tie wraps to secure cables to the bracket and rails.
• Coil cables wherever possible.
• Route power cables along the rails.
• Route inter-cradle cables to the side rails and then from the rails to the bracket.
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Wall Installation
Use the Rack/Wall Mount Bracket to mount four 4-Slot Battery Chargers or a cradle on a wall. When installing
on a wall, first assemble the bottom tray, install the bottom tray on the wall and then assemble the top tray.
Use mounting hardware (screws and/or anchors) appropriate for the type of wall mounting the bracket onto.
The Mount Bracket mounting slots dimensions are 5 mm (0.2 in.). Fasteners must be able to hold a minimum
of 20 Kg (44 lbs.)
For proper installation consult a professional installer. Failure to install the bracket properly can possibly result
in damage to the hardware.
CAUTION: Install mounting bracket with 5-Slot cradle at a maximum height of four feet from ground.
Install mounting bracket with 4-Slot Battery Charger at a maximum height of three feet from ground.
398 mm
22.85 mm
3. Align the mounting bracket’s bottom mounting key holes with the screws.
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7. Assembly the four 4-Slot Battery Chargers or cradle onto the bracket. See steps 7 through 11 on page 171.
8. Route cables and connect to power source.
CAUTION: Installer should ensure that all building codes are followed when connecting the power supplies to
an AC power source.
While installing the brackets, power supplies and cables:
• Use tie wraps to secure cables to the bracket and rails.
• Coil cables wherever possible.
• Route power cables along the rails.
• Route inter-cradle cables to the side rails and then from the rails to the bracket.
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Application Deployment
Security
The device implements a set of security policies that determine whether an application is allowed to run
and, if allowed, with what level of trust. To develop an application, you must know the security
configuration of the device, and how to sign an application with the appropriate certificate to allow the
application to run (and to run with the needed level of trust).
NOTE: Ensure the date is set correctly before installing certificates or when accessing secure web sites.
Secure Certificates
If the VPN or Wi-Fi networks rely on secure certificates, obtain the certificates and store them in the
device’s secure credential storage, before configuring access to the VPN or Wi-Fi networks.
If downloading the certificates from a web site, set a password for the credential storage. The device
supports X.509 certificates saved in PKCS#12 key store files with a .p12 extension (if key store has a .pfx
or other extension, change to .p12).
The device also installs any accompanying private key or certificate authority certificates contained in the
key store.
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Application Deployment
9. Enter a name for the certificate and in the Credential use drop-down, select VPN and apps or Wi-Fi.
10. Touch OK.
The certificate can now be used when connecting to a secure network. For security, the certificate is
deleted from the microSD card or internal memory.
Development Tools
Development tools for Android include Android Studio, EMDK for Android, and StageNow.
Development Workstation
Android development tools are available at developer.android.com.
To start developing applications for the device, download Android Studio. Development can take place on
a Microsoft® Windows®, Mac® OS X®, or Linux® operating system.
Applications are written in Java or Kotlin, but compiled and executed in the Dalvik virtual machine. Once
the Java code is compiled cleanly, the developer tools make sure the application is packaged properly,
including the AndroidManifest.xml file.
Android Studio contains a full featured IDE as well as SDK components required to develop Android
applications.
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Application Deployment
StageNow
StageNow is Zebra's next-generation Android Staging Solution built on the MX platform. It allows quick
and easy creation of device profiles, and can deploy to devices simply by scanning a barcode, reading a
tag, or playing an audio file.
The StageNow Staging Solution includes the following components:
• The StageNow Workstation tool installs on the staging workstation (host computer) and lets the
administrator easily create staging profiles for configuring device components, and perform other
staging actions such as checking the condition of a target device to determine suitability for software
upgrades or other activities. The StageNow Workstation stores profiles and other created content for
later use.
• The StageNow Client resides on the device and provides a user interface for the staging operator to
initiate staging. The operator uses one or more of the desired staging methods (print and scan a
barcode, read an NFC tag or play an audio file) to deliver staging material to the device.
For more information go to: techdocs.zebra.com.
GMS Restricted
GMS Restricted mode deactivates Google Mobile Services (GMS). All GMS apps are disabled on the
device and communication with Google (analytics data collection and location services) is disabled.
Use StageNow to disable or enable GMS Restricted mode. After a device is in GMS Restricted mode,
enable and disable individual GMS apps and services using StageNow. To ensure GMS Restricted mode
persists after an Enterprise Reset, use the Persist Manager option in StageNow. For more information on
StageNow, refer to techdocs.zebra.com.
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Application Deployment
1. Go to Settings.
2. Touch About phone.
3. Scroll down to Build number.
4. Tap Build number seven times. The message You are now a developer! appears.
5. Touch the Back button.
6. Touch System > Advanced > Developer options.
7. Slide the USB debugging switch to the ON position.
8. Touch OK.
9. Connect the device to the host computer using the Rugged Charge/USB Cable.
The Allow USB debugging? dialog box appears on the device.
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
Application Installation
After an application is developed, install the application onto the device using one of the following
methods:
• USB connection, see Installing Applications Using the USB Connection on page 181.
• Android Debug Bridge, see Installing Applications Using the Android Debug Bridge on page 182.
• microSD Card, see Installing Applications Using a microSD Card on page 182.
• Mobile device management (MDM) platforms that have application provisioning. Refer to the MDM
software documentation for details.
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Application Deployment
5. On the host computer, copy the application .apk file from the host computer to the device.
CAUTION: Carefully follow the host computer’s instructions to unmount the microSD card and disconnect
USB devices correctly to avoid losing information.
6. Disconnect the device from the host computer.
7. Swipe the screen up and select to view files on the microSD card or Internal Storage.
8. Locate the application .apk file.
9. Touch the application file.
10. Touch Continue to install the app or Cancel to stop the installation.
11. To confirm installation and accept what the application affects, touch Install otherwise touch Cancel.
12. Touch Open to open the application or Done to exit the installation process. The application appears in
the App list.
CAUTION: When connecting the device to a host computer and mounting its microSD card, follow the host
computer’s instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting
files.
1. Ensure that the ADB drivers are installed on the host computer. See ADB USB Setup on page 180.
2. Connect the device to a host computer using USB. See USB Communication on page 38.
3. Go to Settings.
4. Touch System > Advanced > Developer options.
5. Slide the switch to the ON position.
6. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears.
7. Touch OK.
8. On the host computer, open a command prompt window and use the adb command:
adb install <application>
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Application Deployment
• Connect the device with a microSD card already installed to the host computer, and copy apk file to
the microSD card. See USB Communication for more information. Disconnect the device from the
host computer.
2. Connect the device to a host computer using USB. See USB Communication.
3. Copy the application APK file from the host computer to the microSD card.
4. Remove the microSD card from the host computer.
5. Press and hold the Power button on the device until the menu appears.
6. Touch Power off.
7. Press the two battery latches in.
8. Lift the battery from the device.
9. Lift the access door.
10. Insert the microSD card.
11. Replace the access door.
12. Insert the battery, bottom first, into the battery compartment in the back of the device.
13. Press the battery down until the battery release latches snap into place.
14. Press and hold the Power button to turn on the device.
15. Swipe the screen up and select to view files on the microSD card.
16. Touch > SD card.
17. Locate the application .apk file.
18. Touch the application file.
19. Touch Continue. to install the app or Cancel to stop the installation.
20. To confirm installation and accept what the application affects, touch Install otherwise touch Cancel.
21. Touch Open to open the application or Done to exit the installation process. The application appears in
the App list.
Uninstalling an Application
1. Go to Settings.
2. Touch Apps & notifications.
3. Touch See all apps to view all apps in the list.
4. Scroll through the list to the app.
5. Touch the app. The App info screen appears.
6. Touch Uninstall.
7. Touch OK to confirm.
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Application Deployment
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Application Deployment
7. On the host computer, open a command prompt window and use the adb command:
adb devices
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
8. Type:
adb reboot recovery
Enterprise Reset
An Enterprise Reset erases all user data in the /data partition, including data in the primary storage
locations (/sdcard and emulated storage).
Before performing an Enterprise Reset, provision all necessary configuration files and restore after the
reset.
Perform Enterprise Reset from the device settings, using a microSD card, or using ADB.
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Application Deployment
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Application Deployment
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
9. Type:
adb reboot recovery
10. Press Enter. The System Recovery screen appears on the device.
11. Press the Volume Up and Volume Down buttons to navigate to Apply upgrade from ADB.
12. Press the Power button.
13. Press the Volume Up and Volume Down buttons to navigate to Full OTA Package.
14. Press the Power button.
15. On the host computer command prompt window type:
adb sideload <file>
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Application Deployment
7. Use the Volume Up and Volume Down buttons to navigate to Full OTA Package.
8. Press the Power button.
9. Use the Volume Up and Volume Down buttons to navigate to the Factory Reset file.
10. Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
11. Press the Power button to reboot the device.
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
9. Type:
adb reboot recovery
10. Press Enter. The System Recovery screen appears on the device.
11. Press the Volume Up and Volume Down buttons to navigate to Apply upgrade from ADB.
12. Press the Power button.
13. Press the Volume Up and Volume Down buttons to navigate to Full OTA Package.
14. Press the Power button.
15. On the host computer command prompt window type:
adb sideload <file>
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Application Deployment
Storage
The device contains the following types of file storage:
• Random Access Memory (RAM)
• Internal storage
• External storage (microSD card)
• Enterprise folder.
Viewing Memory
1. Go to Settings.
2. Touch System > Advanced > Developer options > Memory.
Internal Storage
The device has internal storage. The internal storage content can be viewed and files copied to and from
when the device is connected to a host computer. Some applications are designed to be stored on the
internal storage rather than in internal memory.
External Storage
The device can have a removable microSD card. The microSD card content can be viewed and files
copied to and from when the device is connected to a host computer.
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Application Deployment
Enterprise Folder
The Enterprise folder (within internal flash) is a super-persistent storage that is persistent after a reset and
an Enterprise Reset. The Enterprise folder is erased during a Factory Reset. The Enterprise folder is used
for deployment and device-unique data. The Enterprise folder is approximately 128 MB (formatted).
Applications can persist data after an Enterprise Reset by saving data to the enterprise/user folder. The
folder is ext4 formatted and is only accessible from a host computer using ADB or from an MDM.
Managing Apps
Apps use two kinds of memory: storage memory and RAM. Apps use storage memory for themselves and
any files, settings, and other data they use. They also use RAM when they are running.
1. Go to Settings.
2. Touch Apps & notifications.
3. Touch See all XX apps to view all apps on the device.
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Application Deployment
App Details
Apps have different kinds of information and controls.
• Force stop - Stop an app.
• Disable - Disable an app.
• Uninstall - Remove the app and all of its data and settings from the device. See Uninstalling an
Application on page 183 for information about uninstalling apps.
• Notifications - Set the app notification settings.
• Permissions - Lists the areas on the device that the app has access to.
• Storage & cache - Lists how much information is stored, and includes buttons for clearing it.
• Mobile data & Wi-Fi - Provides information about data consumed by an app.
• Advanced
• Screen time - Displays the amount of time the app has displayed on the screen.
• Battery - Lists the amount of computing power used by the app.
• Open by default - If you have configured an app to launch certain file types by default, you can
clear that setting here.
• Display over other apps - allows an app to display on top of other apps.
• App details - Provides a link to additional app details on the Play store.
• Additional settings in the app - Opens settings in the app.
• Modify system settings - Allows an app to modify the system settings.
Managing Downloads
Files and apps downloaded using the Browser or Email are stored on the microSD card or Internal storage
in the Download directory. Use the Downloads app to view, open, or delete downloaded items.
1. Swipe the screen up and touch .
2. Touch > Downloads.
3. Touch and hold an item, select items to delete and touch . The item is deleted from the device.
191
Maintenance and
Troubleshooting
Introduction
This chapter includes instructions on cleaning and storing the device, and provides troubleshooting solutions
for potential problems during operation.
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Maintenance and Troubleshooting
Cleaning Instructions
CAUTION: Always wear eye protection.
Read warning label on alcohol product before using.
If you have to use any other solution for medical reasons please contact the Global Customer Support Center
for more information.
WARNING: Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure
occurs, unplug the device and clean the product immediately in accordance with these guidelines.
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Maintenance and Troubleshooting
• To avoid damage to the device or accessory, use only approved cleaning and disinfecting agents specified
for the device.
• Follow the manufacturer’s directions on the approved cleaning and disinfecting agent for how to use their
product properly and safely.
• Use pre-moistened wipes or dampen a soft sterile cloth (not wet) with the approved agent. Never spray or
pour chemical agents directly onto the device.
• Use a moistened cotton-tipped applicator to reach tight or inaccessible areas. Be sure to remove any lint
left over by the applicator.
• Do not allow liquid to pool.
• Allow the device to air dry before use, or dry with a soft lint-free cloth or towelette. Ensure electrical contacts
are fully dry before reapplying power
important: IMPORTANT: Use pre-moistened wipes and do not allow liquid cleaner to pool.
1When using sodium hypochlorite (bleach) based products always follow the manufacturer’s recommended instructions: use
gloves during application and remove the residue afterwards with a damp alcohol cloth or a cotton swab to avoid prolonged
skin contact while handling the device.
Due to the powerful oxidizing nature of sodium hypochlorite the metal surfaces on the device are prone to oxidation
(corrosion) when exposed to this chemical in the liquid form (including wipes). In the event that these type of disinfectants
come in contact with metal on the device, prompt removal with an alcohol-dampened cloth or cotton swab after the cleaning
step is critical.
IMPORTANT: If the battery connectors are exposed to cleaning agents, thoroughly wipe off as much of the
chemical as possible and clean with an alcohol wipe. It is also recommended to install the battery in the
terminal prior to cleaning and disinfecting the device to help minimize buildup on the connectors.
When using cleaning/disinfectant agents on the device, it is important to follow the directions prescribed by the
cleaning/disinfectant agent manufacturer.
Cleaning Frequency
The cleaning frequency is at the customer’s discretion due to the varied environments in which the mobile
devices are used and may be cleaned as frequently as required. When dirt is visible, it is recommended to
clean the mobile device to avoid build up of particles which make the device more difficult to clean later on.
For consistency and optimum image capture, it is recommended to clean the camera window periodically
especially when used in environments prone to dirt or dust.
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Maintenance and Troubleshooting
Display
The display can be wiped down with an approved alcohol wipe, but care should be taken not to allow any
pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to
prevent streaking.
Battery Connectors
Locating Magnet
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Maintenance and Troubleshooting
5. Use a dry cotton-tipped applicator and repeat steps 3 and 4. Do not leave any cotton residue on the
connectors or magnet.
6. Inspect the area for any grease or dirt and repeat the cleaning process if necessary.
CAUTION: After cleaning the battery connectors or locating magnet with bleach-based chemicals, follow the
Battery Connector and Locator Magnet Cleaning instructions to remove bleach from the connectors and
locating magnet.
CAUTION: After cleaning the cradle connectors with bleach-based chemicals, follow the Cleaning Cradle
Connectors instructions to remove bleach from the connectors.
196
Maintenance and Troubleshooting
Troubleshooting
Resetting the Device
There are two reset functions, soft reset and hard reset.
TC57
197
Maintenance and Troubleshooting
198
Maintenance and Troubleshooting
199
Maintenance and Troubleshooting
200
Maintenance and Troubleshooting
Table 20 Troubleshooting the 4-Slot Charge Only Cradle with Battery Charger
Problem Cause Solution
Battery is not Device Replace the device in the cradle. The battery charges from fully
charging. removed from depleted to 90% in approximately 2.5 hours and from fully
the cradle too depleted to 100% in approximately three hours.
soon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Device is not Remove the device and reinsert it correctly. Verify charging is
inserted active. Touch > System > About phone > Status to view
correctly in the battery status.
cradle.
Ambient Move the cradle to an area where the ambient temperature is
temperature of between 5°C (41°F) and 40°C (104°F).
the cradle is too
warm.
201
Maintenance and Troubleshooting
202
Maintenance and Troubleshooting
203
Technical Specifications
For device technical specifications, go to zebra.com/tc57.
Decode Distances
The table below lists the typical distances for selected bar code densities. The minimum element width
(or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol.
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Technical Specifications
205
Technical Specifications
206
Technical Specifications
207
Technical Specifications
208
Technical Specifications
209
Index
210
Index
211
Index
212
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