Quizzes - 6 Sigma

Q1
1- The extension from lean production to lean o ce is possible because:

The concept of waste applies to all business processes
O O ces are more data driven than manufacturing
O The o ce produces a variety of services
O There is very little di erence between production and o ce environments
2- Increasing performance in a corporation from 3 Sigma to 4 Sigma quality level would

reduce defects per million by a factor of:
08
0 16
02
10
3- The function of a coach in a Six Sigma organization is most likely to be lled by which of
the following:
I. Steering committee members
I. Process owners
Ill. Master black belts
IV. Black belts
• Ill and IV only
O ll and Ill only
O land Il only
O Ill,Ill and IV
4- For an automobile manufacturer, the average amount of labor hours needed to produce
each vehicle in an assembly plant is a:
I I
I. Business level KPOV I. Operation level KPOV
Ill. Business Level KPIV IV. Process level KPOV
A
V. Operation level KPIV VI. Process level KPIV
Data
alysis
ITU
11,111
O IVand V
O VI
O land Il
O ll and Ill
5- Which of the following concept is mostly associated with Taichi Ohno

O Poke Yoke
Q Toyota Production System
O TQC
O SPC
Q2
1-A critical to quality (CTQ) tree can be of value to the Six Sigma
project team. It can translate customer requirements to
quanti ed requirements. This will allow the organization to focus
on a problem. An example of a quanti ed requirement for a fast
food restaurant is;
O Inexpensive price for the food 3
O The price of a hamburger should be less than $3
© Average waiting time for an order
O The taste of food should be rated high
six sigma
2- What can be said about Kano Model?
I. Lack of Attractive characteristics results in customer dissatisfaction.
X
I. Increasing the performance of Must Have characteristics results in higher
customer satisfaction.
Ill. Improving Satis ers may lead to customer satisfaction.
O Ill. only
O I. and Ill. onlv
- [ ] O I. only
O I. Il. and Ill.
3- A negative variance from a budget means:

O The actual revenue minus cost is larger than that of the forecast
O The actual revenue is less than that of the forecast
- [ ] O The actual revenue minus cost is less than that of the forecast
E
O The actual revenue is larger than that of the forecast
4- Three thousand units of parts are inspected and there are 18

di erent kinds possible defects for each unit. The inspection
found 108 in total. What is DPMO?
- [ ] 2,000
18 3000 X
1009000
O 6,000 108
O 36,000
O 24.000
5- A nity diagram can be used to:

I. Select the best project plan
Il. Organize illeas and items
Ill. Process the voice of customers
IV. Evaluate project plans
OIl only
O land IV
O Ill only
O Il and IlI
6- The seven tools of quality was proposed by:
O Juran
O Deming
O Crosby
O Ishikawa
Quiz 3
1- Identify the distribution that has a mean equal to the standard deviation
O Poisson
O Chi-Square
O Exponential
O Weibull
increasing failure rate is:

O Normal
O Weibull
exponent
2- The applicable distribution to describe the time between failures that occur independently and at
Weibel
O Exponential
O Log-normal
3- ABC Company gathered data on the number of specs of dust on 12 recently developed negatives.
The 12 data points are listed below.
1-3-0-2-1-2
2-0-0-4-1-2
The median of the data will be:
O1.5
O2
О 9.5
O0
4-The diameter of a population of ball bearings is normally distributed with a mean of 75 and a
standard deviation of
8. What is the probability of the average diameter of 10 randomly selected ball bearings being greater
than 77?
O 0.2146
O 0.3751
O 0.4013
O 0.0210
5-For a asymmetric distribution, the following thing(s) is(are) true:

1. Skewness = 0
II. Skewness <0
2 and 3
III. Skewness >O
O lIor ll
O lor Ill
O ll or Ill Is Ill
O I only
6-descriptive statistics output on a group of blood pressure data, what is the 95% con dence interval
for the blood pressure standard deviation?
O [9.615 12.878]
O [72.870 121.192]
O [68 74]
O {70.59 75.149]
Quiz 4
70
1- Based on the following PERT diagram, if we want to
3173
shorten the project by one month, then we should:
O None of the above

O Shorten C by one month
O Shorten E by one month
O Shorten B by one month
2- Which of the following method is used to develop an
9 3 70
exhaustive list of ideas about a subject?
O A nity diagram
O Benchmarking
O Brainstorming 2critical
O Fishbone diagram paths
3-The slack time along a critical path:
O Is the di erence between the earliest and latest starting time
O Is equal to zero
O Is equal to the "crash" time
O Is the highest risk area
4-How many of the following items should be known at the end of de ne phase?
I. The key process(es) involved in the project
II. The importance of the project
III. The goal of the project
IV. The scope of the project
all ofthem
O I, II and III
O I,II , III and IV
O I,Ill and IV
O II, III and IV
5-"Forming, Storming, Norming, and Performing. " are terms that describe:
O Root cause identi cation and corrective action
O Process variation reduction and improvement phases
O Stages of team growth
O Steps of the brainstorming process
6- In the house of quality (HOQ), a weak or empty row indicates:
O Customer competitive assessment is not done.
O An engineering design attribute is missing.
O A customer need is not taken care of adequately in current design.
O Relationship matrix is not done properly.
Quiz 5
1-
A system that delivers products or services at the correct time and in correct quantity is referred to
as:
O Kaizen
O One piece ow
O Just in time
O Takt time
2-The advantage of a written work procedure is:

• It provides exibility in dealing with problems
• Unusual conditions are handled better
• It serves as a basic living document for standard operation
• Coordination with other departments is not required
3-
Customer satisfaction data is often accumulated using some form of Likert scale (1-5,1-7, etc). What
measurement scale is being used?
• Nominal
• Interval
• Ratio
• Ordinal
4- which one of the following are key elements of a pull based production system?
I value stream map
II Kansan
III Takt
IV supermarket mechanism
II and III
II and IV
5-If in a process data box of a value stream map, the C/T is moderate and C/O is very low, we would
expect:
• Scrap rate will be moderate
• EPE will be low
• EPE will be high
• Lead time will be high
6-Which of the following methods cannot be used to reduce the work in process inventory (WIP)?
• Standard Work
• One Piece Flow
• Super Market Shelf Mechanism
• Set Up Time Reduction

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Q1

1- The extension from lean production to lean o ce is possible because:

2- Increasing performance in a corporation from 3 Sigma to 4 Sigma quality level would

5- Which of the following concept is mostly associated with Taichi Ohno

3- A negative variance from a budget means:

4- Three thousand units of parts are inspected and there are 18

5- A nity diagram can be used to:

increasing failure rate is:

5-For a asymmetric distribution, the following thing(s) is(are) true:

O None of the above

2- Which of the following method is used to develop an

2-The advantage of a written work procedure is:

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