AUTOMATE HEALTHCARE

YOUR BUSINESS
PROCESSES:
KEEP THEM
HEALTHY!

IN THIS E-BOOK

Critical business processes in therapeutics

and health care ............................................ 01

Bristol Myers Squibb: Digital transformation

of processes in drug discovery .................... 02

SESCAM: Patient notification and followup

for effective cancer screenings .................... 03

McGill University Health Centre: Assuring

certification and data security ..................... 04
Critical business
processes in
therapeutics and YOU’RE NOT
health care ALONE
Do these problems sound Workable
familiar?
solutions are at
Do you have delays in analysis hand!
results, with not enough
visibility on the process?

Is data scattered among

multiple systems, tools, and
platforms, supporting your
ability to make fast and well-
informed decisions?

Do you see increasing

frustration among patients
and employees due to lack of
information and visibility?
01
 Digital transformation
of processes in drug
discovery
The analytical chemistry group was under increasing
pressure to deliver critical lab results to chemists. The
existing process did not keep up with the growing
demand, primarily because the process was paper based
and created a logistical nightmare.

SUCCESS STORY Digital transformation of processes in drug discovery

has allowed scientists to focus on science instead of

Bristol Myers Squibb paperwork and tracking, and resulted in time savings.
Use of the Bonita platform was expanded to other BMS
organizations after the chemists’ success with it. Today
there are 5 applications in use by analytical chemistry
alone, serving 1400 users internationally, with over 600
• Slow delivery of lab results
new requests submitted daily.
• Lack of visibility on request
status (paper)
• Unproductive back and forth Now that we have automated the entire process and
between chemists and analysts eliminated manual spreadsheets and handdrawn
models, our scientists are focused on data
interpretations rather than performing kindergarten
tasks of cutting and pasting.
• Digitizing resulted in time
- Associate Director, R&D IT
savings equivalent to 5 FTE’s
• No more errors due to missing About Bristol Myers Squibb
information The mission of this global biopharma company is to discover, develop, and
• Increased transparency deliver innovative medicines to patients with serious diseases. They took the
innovative approach of delivering inter-lab workflow applications through
the use of a BPM platform, integrating them with domain specific laboratory
Read the full story information management systems (LIMS).
02
Patient notification
and followup for
effective cancer
screenings
SESCAM developed a successful project with Bonita
for the early detection of colon cancer. Colon cancer
screening has multiple steps, which are managed in
different information systems (Turriano, MXX, Laboratory,
Pathological Anatomy) which are now all connected to/ SUCCESS STORY
coordinated with the application.
SESCAM needed a flexible, powerful (extensible) and SESCAM
process-based platform. Bonita now manages all
milestones in the process, following each patient’s status
and activating alarms when deadlines are missed. • Multiple, independent
applications
• Different processes in each
hospital
The advantage that Bonita brings to our • Complex and dynamic
projects is to orchestrate the entire phase of processes
colon cancer screening without the need to
change applications.
- Julia Lucendo Fernández, IT (ATI) Hospital Manager • Unified procedures
• All information is recorded in
About SESCAM the patient’s history
The Ministry of Health of Castilla-La Mancha has highly qualified professionals
and an extensive care network composed of 18 hospitals, 11 specialty centers,
• All facilities use the same
diagnosis and treatment, 204 health centers and 1,115 local offices where application, so adoption is
activities related to health care, research, healing and rehabilitation, as well as widespread
disease prevention and health promotion.
Read the full story
03
 Assuring
certification and
data security

MUHC has developed and deployed a series of information

security processes to manage information security and
identity management for more than 20,000 people in their
collaborative ecosystem.
SUCCESS STORY The IT team fully developed a proof-of-concept process in
McGill University just 4 weeks, instead of the usual 3 months. Now, the small
team can easily modify deployed processes. Processes are
Health Centre (MUHC) fully integrated with a large number of third-party systems
in the security environment.

• Support 20,000 users with a

very small team
• Integrate a large number Process automation with Bonita was the
solution to cope with the complexity of our
of complex interfaces and
organisation and deliver with constraint
processes
resources.
- Gildas Gnidehou, Chief Information Securuty Officer

• Comply with information

security requirements About McGill University Health Centre
• Collect and maintain critical MUHC is a bilingual academic health network, and one of the largest and most
modern in North America. Their team is made up of 12,000 hospital staff; 1,356
KPIs via dashboards physicians, dentists, pharmacists and fellows; 720 medical students; 1,700
researchers, research students, postdoc and fellows; 1,243 residents; and
1,500 volunteers. Their mandate is to provide tertiary and quaternary care to
Read the full story the population of Montreal and Quebec. 04
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