SAP Note

1492000 - General Support Statement for Virtual Environments

Component: BC-OP-NT (Basis Components > Operating System Platforms > Windows), Version: 106, Released
On: 23.06.2023

Symptom
SAP customers use SAP systems of all sizes on all operating system platforms, and make use
of virtualization technologies and solutions.

Other Terms
Virtualization, virtual, VMware, vSphere, Microsoft, Hyper-V, XEN, KVM, Container, Solaris,
Zones, HP, Integrity, Oracle, Virtual Machines, HPVM, IBM, PowerVM, WPAR, LPAR, INxHY,
Citrix, XenServer, XenApp, ThinApp, XenDesktop, Hitachi, Huawei, private, cloud, Sybase, MS
SQL Server, MSSQL, SAP ASE, SAP IQ, MaxDB, HANA, Bluemix, IBM Cloud, Google, Amazon, AWS,
EC2, Azure

Reason and Prerequisites

For virtualization solutions as part of a customizable infrastructure, this SAP Note
describes the conditions for support of SAP server components.
For public and standardized infrastructure as a service (aka public IaaS) like Amazon Web
Services, Microsoft Azure, IBM Cloud, Huawei Cloud, Alibaba Cloud, or Google Cloud Platform,
SAP restricts the support of its software to the SAP server components explicitely listed in
the related support note. For more information on SAP support in IaaS environments, see SAP
Note 1380654 - SAP support in IaaS environments.
For reference see also SAP Note 3333780 - Infrastructure requirements for SAP supportability
For a list of SAP certified Outsourcing Operation Partners, see the OutSourcing Partner
Guide.

Solution
SAP has simplified and generalized support for running its applications in virtualized and
private cloud environments. This statement describes the conditions for support of SAP
server components in these environments.
For a generic overview on the support of SAP components in virtual and cloud environments,
see also:
1DX: Virtualization and Cloud Infrastructure Community
WIKI: Virtualization and Cloud Infrastructure

Contents
1. General Support Statement for Virtual Environments
2. Supported SAP Applications
3. Supported Operating Systems, Virtualization Solutions and Technologies
4. Support for Databases
5. Support for Third-party Components

Appendix
A1. Virtualization Solution Support for SAP Client Software

1. General Support Statement for Virtual Environments

For SAP applications, the operating system is the abstraction layer between the application
and the hardware. Therefore, SAP applications are released for specified operating systems
and their versions in SAP's Platform Availability Matrix (PAM).
With the release of an SAP application on a specific operating system version, the SAP
application and all SAP branded third-party components embedded in the SAP application are
by default released on all virtualization solutions and technologies supported by section 3
of this note. This covers support on:
This specific operating system version running on native hardware or on a native
virtualization technology provided by the hardware vendor that is listed by SAP
Virtualization technologies that are part of the operating system and that are listed by
SAP
Virtualization solutions listed by SAP
SAP only supports virtualization solutions that behave in a fully transparent manner to the
application. If the virtualization solution does not behave fully transparently, the
relevant technology partner must provide support for the virtualization solution to become
transparent. If a support issue cannot be solved by the technology partner, the SAP
application might need to be migrated to a non-virtual environment.

SAP releases its applications on operating system and database versions for native
environments. With the use of virtualization technology, the date of availability of an
operating system or database release might differ from the availability in native
environments. This might lead to a different availability for an SAP application in a
virtualized environment compared to a native environment.
1.1. Support for Functional Issues
SAP analyzes functional issues of its applications running in virtual environments in the
same way as it does for functional issues in non-virtual environments.
As already stated, if the virtualization solution does not behave fully transparently, the
relevant technology partner must provide support for the virtualization solution to become
transparent.
1.2. Support for Performance-Related Issues
The prerequisite for performance support is the setup of a central monitoring instance in
SAP Solution Manager or in a suitable SAP AS ABAP system.
For performance issues that are unrelated to the virtualization software, SAP supports its
software in the same way as it does in non-virtual environments.
For all other performance issues, the responsible technology partner is in charge of
support.

2. Supported SAP Applications

The General Support Statement applies for all SAP applications and components except BWA and
SAP ITS 6.20 (for support of SAP ITS on VMware, check SAP Note 325616).
For some SAP applications, specific requirements for their configuration and use in a
virtual environment might be necessary.
For more information in support requirements of:
SAP HANA-related applications: see SAP Note 1788665
SAP applications based on SAP NetWeaver Application Server ABAP or Java: see OS-specific
SAP Notes in section 3
SAP NetWeaver MDM: see SAP Note 2230677
SAP Point-of-Sale (SAP POS) components: Supported as of SAP POS version 1.0 and higher

3. Supported Operating Systems, Virtualization Solutions and Technologies

SAP releases its applications for certain operating systems and their versions.
For the operating system versions supported by your SAP application, check the Product
Availability Matrix (PAM) at http://support.sap.com/pam.
For any operating system version, SAP supports specified virtualization solutions and
technologies for the use with this guest operating system.
To get an overview on supported virtualization solutions and technologies with your guest
operating system and their required configuration, it's mandatory to check the following SAP
Notes:

Guest OS Virtualization Solutions and Technologies Supported (Must Read)

AIX IBM Dynamic LPAR and Micropartitioning

PowerVM Live Partition Mobility
AIX Live Update
WPAR
Active Memory Expansion (AME)
HP-UX Integrity VM

IBM i PowerVM Live Partition Mobility

IBM Dynamic LPAR and Micropartitioning

Linux Linux: SAP Support in virtualized environments (Must Read)

KVM
(Red Hat Enterprise Linux, Red Hat Enterprise Virtualization, SUSE Linux Enterpr
ise Server, IBM PowerKVM, KVM for IBM z Systems, Oracle Linux KVM, Huawei Fusion
sphere)
XEN
(Red Hat Enterprise Linux, SUSE Linux Enterprise Server, Citrix XenServer, Oracl
e VM, Huawei FusionSphere)
Hitachi HVM LPAR
VMware vSphere

LINUX on IB PowerVM Live Partition Mobility

M Power IBM PowerKVM

LINUX on IB Virtualization Support included in OS certification; see also

M z Systems
IBM zBX integrated hypervisor for IBM System x blades (INxHY)
IBM z/VM and native LPAR
KVM for IBM z Systems

SOLARIS Oracle Solaris Zones; Installation of SAP in an Oracle Solaris Zone

Oracle VM Server for SPARC domains

Windows Microsoft Hyper-V

VMware vSphere
IBM zBX integrated hypervisor for IBM System x blades (INxHY)

z/OS Virtualization Support included in OS certification

4. Support for Databases

For the database versions supported by your SAP application, check the Product Availability
Matrix (PAM) at http://support.sap.com/pam.
Besides the support of operating system and virtualization technologies stated by SAP in
section 3, the database manufacturers might additionally restrict their support to certified
virtualization stacks consisting of operating system or database, hypervisor and hardware.
To get an overview on supported virtualization solutions and technologies with your database
and their required configuration, it's mandatory to check the following SAP Notes:

Databa Virtualization Solutions and Technologies Supported (Must Read)

se

IBM DB Supported on all virtualization solutions covered for IBM i by section 3.

2 for SAP application servers on Windows connected to an SAP system using IBM DB2 for i are
i supported to be virtualized in VMware environments only. For details about the suppor
t strategy for IBM i products on Windows with VMware see: http://www.ibm.com/systems/
i/software/access/windows/vmware.html.

IBM DB Supported on all virtualization solutions covered by section 3 (see SAP Note 1130801)
2 LUW .

IBM DB Supported on all virtualization solutions covered by section 3

2 for
z/OS
Micros Microsoft software running in non-Microsoft hardware virtualization software:
oft SQ http://support.microsoft.com/kb/897615/en-us and http://support.microsoft.com/kb/9449
L Serv 87.
er Microsoft software running in hardware virtualization environment: http://support.mic
rosoft.com/?id=956893.
Microsoft server software and supported virtualization environments:
http://support.microsoft.com/kb/957006/ and http://www.vmware.com/solutions/business-
critical-apps/sql
INxHY: No support by Microsoft

Oracle AIX: see AIX-specific SAP Notes listed in section 3

HP-UX Itanium Integrity VM
KVM
Microsoft Hyper-V
Oracle Solaris Zone
Oracle VM
Oracle Linux KVM
VMware
XEN
INxHY: No support by Oracle

SAP AS Supported on all virtualization solutions covered by section 3.

E SAP ASE
SAP IQ SAP IQ
SAP Ma MaxDB and liveCache
xDB
liveCa
che

SAP HA HANA support in virtualized/partitioned environments (Must Read)

NA
KVM (Red Hat Enterprise Linux, SUSE Linux Enterprise Server, Huawei FusionSphere)
XEN (SUSE Linux Enterprise Server, Huawei FusionSphere)
Hardware Partitioning
IBM PowerVM LPAR
Hitachi HVM LPAR
VMware vSphere

5. Support for Third-party Components

SAP supports third-party components that are embedded in the relevant SAP application also
in a virtualized environment. Products identified on the SAP Pricelist as third-party
products may also support virtualized environments, however, for these products SAP cannot
make any statement with regard to support for virtualized environments. For more information
about these third-party products, contact the third-party software provider.

Appendix
A1. Virtualization Solution Support for SAP Client Software
Whereas the General Support Statement is valid for all SAP server-based components, the
relevant SAP team is responsible for the release and support of SAP client software.
For information about virtualization support of your SAP client software, see the following
SAP Notes (list might not be complete):
66971 - Supported SAP GUI platforms, see appendix 'Virtualization products and SAP GUI
for Windows'
1568133 - Citrix supportability status for LR 9.52 and LR 11 patch 2
Client virtualization support statements for SAP BI 4 can be found in the SAP BI 4 PAM

Attributes
Key Value

Other Components Basis Components > Operating System Platforms > Linux on IBM PowerPC Hardware (BC-OP-PLNX)

Other Components Basis Components > Operating System Platforms > Linux > SUSE Linux (BC-OP-LNX-SUSE)
Other Components Basis Components > Operating System Platforms > Linux (BC-OP-LNX)

Other Components Basis Components > Operating System Platforms > IBM AIX (BC-OP-AIX)

Other Components Basis Components > Operating System Platforms > IBM z/OS (BC-OP-S390)

Other Components Basis Components > Operating System Platforms > Linux > Linux on VmWare ESX (BC-OP-LNX-ESX)

Other Components Basis Components > Operating System Platforms > SUN Solaris (BC-OP-SUN)

Other Components Basis Components > Operating System Platforms > Linux > Red Hat Linux (BC-OP-LNX-RH)

Other Components Basis Components > Operating System Platforms > Linux on IBM Z (BC-OP-ZLNX)

Other Components Basis Components > Operating System Platforms > Windows > Windows on VMware ESX (BC-OP-NT-ESX)

Other Components Basis Components > Operating System Platforms > IBM AS/400 (BC-OP-AS4)

Other Components Basis Components > Operating System Platforms > HP-UX (BC-OP-HPX)

This document refers to

SAP Note/KBA Component Title

2133194 BC-SYB-IQ Can IQ run in a virtual or cloud environment? - SAP IQ 16.x

994025 BC-CCM-MON Virtualized OS environments in the operating system monitor

962334 BC-OP-LNX Linux: SAP on SUSE Xen virtual machine

959826 BC-OP-SUN Oracle Solaris x64 supported hardware

901732 BC-OP-HPX SAP on HP Integrity Virtual Machines (HPVM)

870652 BC-OP-SUN Installation of SAP in an Oracle Solaris Zone

66971 BC-FES-GUI Supported SAP GUI platforms

3333780

325616

2977742 BC-OP-AIX SAP Applications with AIX Live Update

2730308 BC-OP-LNX-HUAWEI Linux: SAP on Huawei FusionSphere KVM virtualization

2230677 MDM-FN Running a Virtual Machine (VM) and MDM

2196056 BC-OP-S390 DB2-z/OS: SAP on Linux on KVM for IBM Z

2097317 BC-OP-PLNX Linux on Power: SAP on PowerKVM - Kernel-Based Virtual Machine

2025249 BC-OP-LNX-HDS Linux: SAP on Hitachi HVM LPAR virtualization

1817065 BC-OP-LNX-OLNX SAP on Oracle VM - Monitoring SAP for Oracle VM

1808268 BC-OP-LNX-OLNX SAP on Oracle VM - Oracle VM Support

1807851 BC-OP-LNX-HUAWEI Linux: SAP on Huawei FusionSphere virtualization

1788665 HAN-DB SAP HANA Support for virtualized / partitioned (multi-tenant) environments

1753578

1740656 EPM-DSM Supported application virtualization for DM client

1739625 BC-OP-LNX-RH Linux: SAP NetWeaver on Red Hat Xen

1739189 IS-CC SAP Convergent Charging on virtual environments

1739156 BC-DB-SDB MaxDB/liveCache: Using Active Memory Expansion (AME)

171356 BC-OP-LNX SAP Software on Linux: General information

1706801 BC-DB-SYB SYB: SAP ASE released for virtual systems

1650076

1568133 XX-PART-MFS-LOR Citrix supportability status for LR 9.52 and LR 11 patch 2

1538051 IS-R-TGM-POS SAP POS & Alignment with SAP Virtualization Statement

1522993 BC-OP-LNX-SUSE Linux: SAP on SUSE KVM - Kernel-based Virtual Machine

1519590 XX-PART-CTX-CHV Virtualization with Citrix XenServer

1464605 BC-OP-AIX Active Memory Expansion (AME)

1452070 BC-OP-ZLNX DB2-z/OS: SAP on Linux on IBM Z and z/VM

1426182 BC-DB-ORA Support of Oracle Database for XEN and KVM

1409608 BC-OP-NT Virtualization on Windows

1400911 BC-OP-LNX-RH Linux: SAP NetWeaver on Red Hat KVM - Kernel-based Virtual Machine

1380654 BC-OP-LNX SAP support in IaaS environments

1351051 BC-DB-ORA Support of Oracle for HP-UX Itanium Integrity VM

1336014 CRM-MT-MAS CRM Mobile Laptop: MDW and MRS usage on Virtual Machines

1329848 BC-DB-ORA Oracle Support for Microsoft Hyper-V

1303814 BC-TRX TREX 7.10: Usage of TREX on Virtual Machines (VM)

1246022 BC-INS Support for SAP applications in Solaris Zones

1223407 SCM-APO-OPT Using the SCM Optimizer in virtual environments

1178190 BC-OP-SUN SAP on Oracle VM Server for SPARC domains

1173954 BC-DB-ORA Support of Oracle Database for VMware

1142243 BC-DB-SDB SAP MaxDB release for virtual systems

1137862 BC-OP-AIX Using SAP systems with AIX 6.1

1130801 BC-DB-DB6 DB6: Virtualization of IBM DB2 for Linux, UNIX, and Windows

1122387 BC-OP-LNX Linux: SAP Support in virtualized environments

1105456 BC-OP-AIX SAP Installations in AIX WPARs

1102760 BC-OP-AIX PowerVM Live Partition Mobility

1002461 BC-OP-AIX Support of IBM Dynamic LPAR and Micropartitioning

This document is referenced by

SAP Note/KBA Component Title

2134316 Can SAP ASE run in a cloud environment? - SAP ASE

2867092 BC-SYB-REP Is SAP Replication Server supported on a virtualized environment?

2133194 BC-SYB-IQ Can IQ run in a virtual or cloud environment? - SAP IQ 16.x

2538919 BC-OP-LNX-ESX VWware upgrade to version 6

3318338 BI-BIP-INS SAP MaxDB/liveCache high availability in cloud environment

1464605 BC-OP-AIX Active Memory Expansion (AME)

2138865 BC-OP-LNX SAP Applications on VMware Cloud*: Supported Products and VM configurations

3090294 MDM-FN SAP S/4HANA and SAP NetWeaver Master Data Management 7.1

2977742 BC-OP-AIX SAP Applications with AIX Live Update

2918707 BC-DWB-JAV-COR Using NWDS in Virtual Environments and/or Network Drives

2722210 MDM-FN Cloud Support not available for SAP NetWeaver Master Data Management 7.1

1554717 BC-DB-SYB SYB: Planning Information for SAP on SAP ASE

2501545 BC-OP-LNX-ESX Application fails due to error in opening VMware GuestLib

2428012 BC-OP-LNX-NUTANIX SAP on Nutanix

2393917 HAN-DB SAP HANA on VMware vSphere 6.5 and 6.7 in production

2369910 BC-OP-LNX SAP Software on Linux: General information

2284516 HAN-DB SAP HANA virtualized on SUSE Linux Enterprise hypervisors

2230677 MDM-FN Running a Virtual Machine (VM) and MDM

2196056 BC-OP-S390 DB2-z/OS: SAP on Linux on KVM for IBM Z

2161991 BC-OP-LNX-ESX VMware vSphere configuration guidelines

2097317 BC-OP-PLNX Linux on Power: SAP on PowerKVM - Kernel-Based Virtual Machine

1380654 BC-OP-LNX SAP support in IaaS environments

2024433 HAN-DB Multiple SAP HANA VMs on VMware vSphere in production on vSphere 5.5

1995460 HAN-DB SAP HANA VM on VMware vSphere 5.5 in production

1788665 HAN-DB SAP HANA Support for virtualized / partitioned (multi-tenant) environments

1409608 BC-OP-NT Virtualization on Windows

1739189 IS-CC SAP Convergent Charging on virtual environments

1336014 CRM-MT-MAS CRM Mobile Laptop: MDW and MRS usage on Virtual Machines

1122387 BC-OP-LNX Linux: SAP Support in virtualized environments

994025 BC-CCM-MON Virtualized OS environments in the operating system monitor

1130801 BC-DB-DB6 DB6: Virtualization of IBM DB2 for Linux, UNIX, and Windows

1142243 BC-DB-SDB SAP MaxDB release for virtual systems

1739156 BC-DB-SDB MaxDB/liveCache: Using Active Memory Expansion (AME)

1740656 EPM-DSM Supported application virtualization for DM client

1173954 BC-DB-ORA Support of Oracle Database for VMware

1303814 BC-TRX TREX 7.10: Usage of TREX on Virtual Machines (VM)

1706801 BC-DB-SYB SYB: SAP ASE released for virtual systems

1223407 SCM-APO-OPT Using the SCM Optimizer in virtual environments

1351051 BC-DB-ORA Support of Oracle for HP-UX Itanium Integrity VM

1426182 BC-DB-ORA Support of Oracle Database for XEN and KVM