Group 2
Group 2
Group 2
Erich Delfino
Joyce-ann Miral
Kristopher Manalo
TITLE: The Effectiveness of Online Reviews in Buying Decision of Grade 12 ABM Students in
Arellano University - Jose Rizal Campus
BACKGROUND/RRL;
This study used eye tracking to examine how internet product reviews affect consumers' purchasing choices. The
research methodology included (i) developing a conceptual framework of online product reviews and purchasing
intentions through the moderating roles of gender and visual attention in comments, and (ii) conducting empirical
research into the region of interest (ROI) analysis of consumers' fixation during the decision-making process and
behavioral analysis. The findings demonstrated that consumers, particularly female consumers, paid substantially
more attention to negative remarks than to good ones. In addition, the study found a strong link between customers'
visual browsing habits and their propensity to buy. Additionally, it was discovered that consumers were unable to
recognize fraudulent remarks. For the first time, the current study reveals the impact of gender on this effect and
explains it from the perspective of attentional bias, which is crucial for the theory of online consumer behavior. It
offers a thorough understanding of the underlying mechanism by which online reviews influence purchasing
decisions. Particularly, the impacts of customers' attention to positive and negative remarks appear to be modulated
by their gender, with female consumers paying substantially more attention to negative than to positive comments.
These results imply that practitioners should pay close attention to unfavorable comments and respond to them
quickly by tailoring product or service information while considering consumer characteristics, such as gender.
Reference; Chen T, Samaranayake P, Cen X, Qi M and Lan Y-C (2022) The Impact of Online Reviews on
Consumers’ Purchasing Decisions: Evidence from an Eye-Tracking Study. Front. Psychol. 13:865702.
Doi: 10.3389/fpsyg.2022.865702
TOPIC: Social media marketing on customers purchasing behavior
BACKGROUND/RRL;
According to Chahat Chopra and Sachin Gupta's report on the impact of social media on consumer behavior in
June 2020, this paper aims to empirically investigate the function of social media in consumer decision-making. A
quantitative study explores the extent to which social media use affects experiences. Outsiders are currently
increasingly dominating consumer opinions of goods and services in developed spaces, which affects judgments
made in detached spaces. Customers are more engaged with online social networking since advertisers have no
control over the content, timing, or frequency of customer conversations. The findings indicate that consumer
satisfaction is influenced by social media use during the information search and alternative evaluation phases, with
satisfaction increasing as the consumer advances through the process toward the final purchase decision and post-
purchase review. a study that focuses on how social media heavily influences the decision-making process of
consumers when making purchases. Life on the internet has brought about a big situation as a specialized tool.
People all throughout the world connect with others and organizations online. Through online social networking
sites, people have a lot of connections, which leads to widespread data consumption. This information has a
significant impact on consumers and their purchase behavior. People have started using online networking sites
like Facebook, Twitter, Instagram, and LinkedIn from all around the world to share their experiences. As
customers, people exchange reviews of products, information about services, advice on diet or health, warnings
DOI:10.13140/RG.2.2.26927.15527
TOPIC: TikTok application as Business platform
TITLE: Exploring the Advantages and Disadvantages of Using TikTok as a Business Platform
among the Grade 12 ABM Students of Arellano University-Jose Rizal Campus
BACKGROUND/RRL;
Digital marketing is a familiar thing in the business world. One of them is a TikTok Shop. TikTok Shop is a new
feature in TikTok application, officially launched in April 2020. TikTok shop has become very popular among e-
commerce businesses and customers who often shop online, because this application provides an attractive and
easy interface for product marketing and purchasing products. The TikTok shop went viral so fast as a new e-
commerce media and can even run in parallel other e-commerce. Therefore, this research purposes for knowing
why this e-commerce can quickly go viral and be used by many people. Furthermore, it can compete with other e-
commerce and become the choice of businesspeople and customers in conducting business processes. This research
method is based on observations and interviews with various parties, two as businesspeople and customers. The
results of this study are in the form of exposure based on the research objectives presented, which enables us to
have concrete evidence that this TikTok shop has influence and is worthy of being used as a new e-commerce
along with other e-commerce in conducting business processes. Discuss research to get answers about the influence
of TikTok Shop on marketing. which resulted in the conclusion that TikTok Shop could be a new alternative tool
for businesspeople in carrying out their business processes. The benefit of this research is to see how far the
Refence; International Journal of Research and Applied Technology (Injuratech) 1 (2), 370-381, 2021
DOI: https://doi.org/10.34010/injuratech.v1i2.6765