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Group 2

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GROUP 2

LEADER: Anacleto Rudas

ASSISTANT LEADER: Justine Pasa

SECRETARY: Reign Phoebe Canezal

MEMBERS: Kryziel Shine Acobera

Erich Delfino

Joyce-ann Miral

Kristopher Manalo

Rhyzie Heart Baslot

Nicole Joy Pajarillo

Ryan Benjamin Valmeo


TOPIC: Online reviews in buying decision

TITLE: The Effectiveness of Online Reviews in Buying Decision of Grade 12 ABM Students in
Arellano University - Jose Rizal Campus

BACKGROUND/RRL;
This study used eye tracking to examine how internet product reviews affect consumers' purchasing choices. The

research methodology included (i) developing a conceptual framework of online product reviews and purchasing

intentions through the moderating roles of gender and visual attention in comments, and (ii) conducting empirical

research into the region of interest (ROI) analysis of consumers' fixation during the decision-making process and

behavioral analysis. The findings demonstrated that consumers, particularly female consumers, paid substantially

more attention to negative remarks than to good ones. In addition, the study found a strong link between customers'

visual browsing habits and their propensity to buy. Additionally, it was discovered that consumers were unable to

recognize fraudulent remarks. For the first time, the current study reveals the impact of gender on this effect and

explains it from the perspective of attentional bias, which is crucial for the theory of online consumer behavior. It

offers a thorough understanding of the underlying mechanism by which online reviews influence purchasing

decisions. Particularly, the impacts of customers' attention to positive and negative remarks appear to be modulated

by their gender, with female consumers paying substantially more attention to negative than to positive comments.

These results imply that practitioners should pay close attention to unfavorable comments and respond to them

quickly by tailoring product or service information while considering consumer characteristics, such as gender.

Reference; Chen T, Samaranayake P, Cen X, Qi M and Lan Y-C (2022) The Impact of Online Reviews on

Consumers’ Purchasing Decisions: Evidence from an Eye-Tracking Study. Front. Psychol. 13:865702.

Doi: 10.3389/fpsyg.2022.865702
TOPIC: Social media marketing on customers purchasing behavior

TITLE: The Effectiveness of Social Media Marketing on Customers Purchasing


Behavior to the Grade 12 ABM Students in Arellano University - Jose Rizal
Campus

BACKGROUND/RRL;
According to Chahat Chopra and Sachin Gupta's report on the impact of social media on consumer behavior in

June 2020, this paper aims to empirically investigate the function of social media in consumer decision-making. A

quantitative study explores the extent to which social media use affects experiences. Outsiders are currently

increasingly dominating consumer opinions of goods and services in developed spaces, which affects judgments

made in detached spaces. Customers are more engaged with online social networking since advertisers have no

control over the content, timing, or frequency of customer conversations. The findings indicate that consumer

satisfaction is influenced by social media use during the information search and alternative evaluation phases, with

satisfaction increasing as the consumer advances through the process toward the final purchase decision and post-

purchase review. a study that focuses on how social media heavily influences the decision-making process of

consumers when making purchases. Life on the internet has brought about a big situation as a specialized tool.

People all throughout the world connect with others and organizations online. Through online social networking

sites, people have a lot of connections, which leads to widespread data consumption. This information has a

significant impact on consumers and their purchase behavior. People have started using online networking sites

like Facebook, Twitter, Instagram, and LinkedIn from all around the world to share their experiences. As

customers, people exchange reviews of products, information about services, advice on diet or health, warnings

about products, how to use products, and much more.

Reference; Chahat Chopra Sachin Gupta, June 2020

DOI:10.13140/RG.2.2.26927.15527
TOPIC: TikTok application as Business platform

TITLE: Exploring the Advantages and Disadvantages of Using TikTok as a Business Platform
among the Grade 12 ABM Students of Arellano University-Jose Rizal Campus

BACKGROUND/RRL;
Digital marketing is a familiar thing in the business world. One of them is a TikTok Shop. TikTok Shop is a new

feature in TikTok application, officially launched in April 2020. TikTok shop has become very popular among e-

commerce businesses and customers who often shop online, because this application provides an attractive and

easy interface for product marketing and purchasing products. The TikTok shop went viral so fast as a new e-

commerce media and can even run in parallel other e-commerce. Therefore, this research purposes for knowing

why this e-commerce can quickly go viral and be used by many people. Furthermore, it can compete with other e-

commerce and become the choice of businesspeople and customers in conducting business processes. This research

method is based on observations and interviews with various parties, two as businesspeople and customers. The

results of this study are in the form of exposure based on the research objectives presented, which enables us to

have concrete evidence that this TikTok shop has influence and is worthy of being used as a new e-commerce

along with other e-commerce in conducting business processes. Discuss research to get answers about the influence

of TikTok Shop on marketing. which resulted in the conclusion that TikTok Shop could be a new alternative tool

for businesspeople in carrying out their business processes. The benefit of this research is to see how far the

development of TikTok shops is among the public and businesspeople.

Refence; International Journal of Research and Applied Technology (Injuratech) 1 (2), 370-381, 2021

DOI: https://doi.org/10.34010/injuratech.v1i2.6765

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