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    Business Services Representative

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    tjprograms
    The Business Services Representative is responsible for all promotional and employer-related activities to meet business goals. This includes developing a business outreach plan, maintaining client relationships, generating new leads, and expanding the client base through activities like presentations, prospecting, and account management. The representative must have sales experience, strong communication skills, and the ability to work independently.

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    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd

    Business Services Representative

    Uploaded by

    tjprograms
    74 views2 pages
    The Business Services Representative is responsible for all promotional and employer-related activities to meet business goals. This includes developing a business outreach plan, maintaining client relationships, generating new leads, and expanding the client base through activities like presentations, prospecting, and account management. The representative must have sales experience, strong communication skills, and the ability to work independently.

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    business service representative job description

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    The Business Services Representative is responsible for all promotional and employer-related activities to meet business goals. This includes developing a business outreach plan, maintaining client relationships, generating new leads, and expanding the client base through activities like presentations, prospecting, and account management. The representative must have sales experience, strong communication skills, and the ability to work independently.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    74 views2 pages

    Business Services Representative

    Uploaded by

    tjprograms
    The Business Services Representative is responsible for all promotional and employer-related activities to meet business goals. This includes developing a business outreach plan, maintaining client relationships, generating new leads, and expanding the client base through activities like presentations, prospecting, and account management. The representative must have sales experience, strong communication skills, and the ability to work independently.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Job Description

    Job Classification: Business Services Representative Summary: The Business Services Representative is a semi-autonomous position responsible for all programmatic promotional and employer related activities, from lead generation through close in an assigned sector/territory. Develops and implements agreed upon business outreach plan which will meet business goals of expanding customer base. Works within the business services team for the achievement of customer satisfaction, lead generation, and long-term employer relational goals in line with company vision and values. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below. Essential Duties and Responsibilities: General: Develops a strong understanding of customer and market dynamics and requirements. Understands current employment trends and adapts to changing markets. Develops a focused business outreach plan in conjunction with Program Manager, which details activities to follow during a set time frame. Understands and effectively communicates program vision, model and execution strategies. Develops loyal and long-lasting client relationships through personal attention and follow-up. Demonstrates a consultative sales-related approach utilizing strong communication skills to procure/maintain new employer relationships and job orders. Adheres to all company policies, procedures and business ethics codes.

    Generating Leads/Expanding Client Base: Conducts daily outbound calls to schedule and run presentations promoting HHCS services and solutions. Schedules and conducts presentations to demonstrate programs. Gains access to C-level executives and engages them to demonstrate how programs can fulfill their staffing needs. Prospects, qualifies, solidifies relationships, overcomes objections and closes new accounts using proven sales techniques. Maintains existing accounts. Maintains accurate records of all prospecting/follow-up activities including: cold calls, presentations, closed deals, and follow-up activities within their assigned territory or sector. Develops/updates database of qualified leads through referrals, telephone canvassing, face to face meetings, cold calling, direct mail, email, and networking.

    Managing Accounts: Updates and maintains employer client files and database as required by program contracts. Analyzes client needs and provides effective solutions. Assists in the implementation of company marketing plans as needed. Promotes unique staffing solutions to meet each clients individual needs. Proactively addresses problems and ensures timely resolution of customer concerns. Meets minimum targeted placements as defined by program goals and/or contractual guidelines. Reacts positively to change Performs other job-related duties as assigned.

    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associates degree and a minimum of three years relevant sales experience generating new accounts and maintaining accounts in both private and public sectors. A proven successful track record of relationship building and leveraging new/existing business relationships to procure additional opportunities. Experience working with human capital. Bachelors degree preferred. Licenses/Certifications: A valid drivers license required. Zig Ziglar, Dale Carnegie sales training preferred. Background Check: Background check/clearance may be required. Language Skills: Excellent written and verbal communication skills.

    Computer Skills: Proficiency in Microsoft Office, Internet Explorer, Internet search engines, Outlook/Exchange, and other software routinely used by Heartland Alliance. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using while numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

    Competencies: To perform the job successfully, an individual must demonstrate the following competencies. Job Knowledge Demonstrated ability to research and develop leads, make cold calls, foster innovation, and close deals. Ability to effectively promote and market services to new customers. Customer Service Ability to produce results by assessing client needs, building trust, solving problems and focusing on the customer. Integrity/Ethics: Demonstrates high level of integrity and ethics, inspires confidence and builds trust. Time Management Ability to prioritize tasks, manage time and meet goals in a fast-paced, changing environment with minimal supervision. Initiative Ability to work independently, successfully achieving results with minimal supervision. Ability to independently set and exceed goals. Teamwork Demonstrated skill working in a team environment, understanding when and how to effectively incorporate a team approach

    Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to sit, stand and walk. The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, climb and/or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to travel locally and work/visit various sites. The employee may be required to visit customers in their offices, factories and/or institutional settings. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise in the work environment is moderate.

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