Rosemary Bahati Tel: +254 715 548 302: Profile Summary

ROSEMARY BAHATI
Tel: +254 715 548 302

ROSEMARYBAHATI5@GMAIL.COM
PROFILE SUMMARY
Experienced, hardworking and dedicated professional with experience working in a variety of office
settings, providing valuable support to office staff, skilled at managing multiple projects and
committed to outstanding delivery of results and career advancement while upholding a Company’s
excellence.
KEY SKILLS AND COMPETENCIES ACQUIRED
• Communication skills: Adept at effective, efficient communication i.e.

both written and oral communication. This basically involves writing and
responding to emails, writing memos, preparing reports among others.
• Analytical and Reporting skills:

o Ability to prepare and present reports and presentations
o Identify employee and sales patterns and advise on the impact it has on
the upward/downward growth of the company.
• Organizational and administrative skills:
o Oversee filing and documentation of both hard copy and soft copy documents to
ensure ease of access.
o Experienced in employee recruitment, induction, training, appraisal as well as
developing employee relations.
• Systems Evaluation: Experienced in identifying measures or indicators of system
performance and the actions needed to improve or correct performance, relative

to the goals of the company.
• Decision making skills – Experience in advising the company on various areas to

maximize productivity and create efficiency.
. Flexibility- Developed ability to work in a busy and challenging environment by

maintaining calm under pressure and ensuring that I think through any possible threats
that can occur in a company and plan for them.
. Research Skills – I am well able to read extensively, paying keen attention to
details, noting worthwhile information like deadlines and meeting. I am also able to do
proof reading and editing.
 Relations skills – Well skilled in interacting with people of different backgrounds,
ranks and personalities. Also, I’m able to prepare presentations and teach people
on how to co relate.
WORK HISTORY
FIELD SALES OFFICER
TANSHA INUKA INVESTMENT
JAN 2018 to 2020
 Increasing the loyalty or satisfaction of existing customers.
 Solving a problem or challenge.
 Saving money by negotiating a better deal from a supplier.
 Implementing a new time-saving process.
 Developing an idea your employer acted on.
 Launching new products, projects or initiatives.
ALDINA FAMILY HEALTH CARE CENTRE;

RECEPTION AND CASHIER
2015 -2016
Duties and Responsibilities
 Receiving payment by cash, check, credit cards, vouchers, or automatic debits.
 Assisting customers by providing information and resolving their complaints.
 Counting money in cash drawers at the beginning of shifts to ensure that amounts.
 Answering customers questions, and provide information on procedures or policies.
 Calculate total payments received during a time period, and reconcile this with total
sales.
 Operate telephone switchboard to answer, screen, or forward calls, providing.
 Greet persons entering the establishment, determine nature and purpose of visit,
and direct or escort them to specific destinations.
 Performing duties, such as taking care of plants or straightening magazines to

maintain a lobby or reception area.
 Operating office equipment, such as fax machines, copiers, or phone systems and
arrange for repairs when equipment malfunctions.
 Answering telephones and give information to callers, take messages, or transfer

calls to appropriate individuals.
 Collecting and deposit money into accounts, disburse funds from cash accounts.
 Pay bills or invoices, keep records of collections and disbursements, and ensure
accounts are balanced.
ALDINA FAMILY HEALTH CARE CENTRE;

GENERAL OFFICE CLERK
2014 -2015
Duties and Responsibilities

 Increased the company’s presence in the industry by providing effective
administrative support to the marketing department.
 Played a significant role in streamlining accounting procedures by providing a
proactive approach and technical insight.
 Promoted to a permanent clerical position after working as an intern for three
months owing to exceptional dedication.
 Decreased office stationery cost by suggesting and carrying out monthly bulk
buying procedures.
EDUCATION
• CERTIFICATE IN COMPUTER APPLICATIONS- RESIDENTIAL COMPUTER

COLLEGE; 2014
. CERTIFICATE IN CUSTOMER RELATIONS AND SALES– RESIDENTIAL
COMPUTER COLLEGE 2014
• Kenya Certificate of Secondary Education –MSHIMBA SECONDARY SCHOOL;
2010-2013
REFEREES
MR. GEOFFREY NDUVA

GENERAL MANAGER
COSEKE KPLC PROJECT
TEL: +254 724 334 550
MRS. PURITY NKATHA

PROGRAM FACILITATOR
ALDINA FAMILY HEALTH CENTRE
TEL: +254 721 536 617
MRS. ANN KIHARA

MANAGER
TANSHA INUUKA INVESTMENT
TEL: +254 720 294 392

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ROSEMARY BAHATI

Tel: +254 715 548 302

KEY SKILLS AND COMPETENCIES ACQUIRED

• Communication skills: Adept at effective, efficient communication i.e.

• Analytical and Reporting skills:

• Organizational and administrative skills:

• Systems Evaluation: Experienced in identifying measures or indicators of system

performance and the actions needed to improve or correct performance, relative

• Decision making skills – Experience in advising the company on various areas to

. Flexibility- Developed ability to work in a busy and challenging environment by

ALDINA FAMILY HEALTH CARE CENTRE;

Duties and Responsibilities

 Receiving payment by cash, check, credit cards, vouchers, or automatic debits.

 Assisting customers by providing information and resolving their complaints.

 Answering customers questions, and provide information on procedures or policies.

 Performing duties, such as taking care of plants or straightening magazines to

 Answering telephones and give information to callers, take messages, or transfer

ALDINA FAMILY HEALTH CARE CENTRE;

Duties and Responsibilities

• CERTIFICATE IN COMPUTER APPLICATIONS- RESIDENTIAL COMPUTER

MR. GEOFFREY NDUVA

MRS. PURITY NKATHA

TEL: +254 721 536 617

MRS. ANN KIHARA

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