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Himmaanshu K

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Himmaanshu K

M: +91973 029 0900


himanshu.kambe@gmail.com

Objective
• To become a successful professional in the field of System Administration and
Support while being a part of a challenging environment to complement my skills.

Professional Summary
• Have 4+ years of experience in the System Administration and Support following the
ITIL processes.
• Have worked on Red Hat Linux, PGSQL and Icinga.

Academic Profile
• B.E. Computers from B.D.C.O.E, Sewagram, Wardha, Nagpur 2008
• H.S.C from V.M.V College, Nagpur 2004
• S.S.C from Kendriya Vidyalaya Zawar Mines, Udaipur, Rajasthan 2002

Certification
• Completed IBM Certified System Administrator – AIX 6.1(Candidate\Testing ID:
SR7398937)
Technology Profile
• Linux Administration & Management.
• Linux File System and LVM management.
• Managing alerts via icinga (nagios) monitoring tool.
• Notification, escalation, alert management and there configuration.
• Good knowledge of GIT for revision control.
• Working knowledge of Puppet.
• Good understanding about scripting.
• Working knowledge of ruby, json and python.
• Windows Operating System –Windows Server 2003, 2008, XP, Vista & Win7.
• Knowledge on SQL, PGSQL and DB2.
• Extensive documentation and training experience.
• Provide technical and professional guidance and support to the Team.
• Understanding of TCP/IP, OSI Layers, IPX/SPX and IP addressing.
• DHCP and DNS.
• Routers, Switches, Modems, Hubs and Bridges.

Tool Experience

• Ticket management systems like Service Now, Jira and Salesforce.


• Using code collaborator for reviewing code.
• GIT for SCM and revision control.
• Confluence for documentation.
Professional Experience
IGATE, PUNE, MH, INDIA 9/2010 – Present
Senior Associate

Australian Machine Automation Application Support 9/2013 – Present


• Managing the Machine Automation system deployed on Linux (RHEL) servers.
• Using Icinga (nagios) to monitor the servers and their health.
• Using Puppet to manage the configuration for servers of different mine site.
• Using Satellite (Red Hat) for deployment of new site servers.
• Maintaining the health and Sanity of PGSQL database.
• Involving different support groups for site specific and hardware issues.
• Generating the documentation for all the issues and work instructions.
• Performing feature testing for the new release of Visualisation application.
Projects Completed
• Completed the initial KT at client site i.e. Australia.
• Successful transitioning of offshore support team.
• Deployment of different site production servers.
U.S Healthcare Application Support 9/2010 – 09/2013
• Working in healthcare domain with DIOCM/HL7 standards products.
• Working on production servers used for Network caching as well as permanent
storage of critical DICOM compliant data.
• Providing technical assistance to all our clients based in US, Europe and worldwide
via remote and emails.
• Monitoring and Administering different site networks connecting via remote
monitoring tool and working on DB2.
• Providing support for different medical imaging (IT healthcare) applications and
systems identifying related issues and their resolutions.
• Working on CRM tool (sales force) for tracking issues and solutions provided to the
customers, tracking and follow up on cases.
• Report bugs in the software application by duplicating the issue on test servers.
• Updating the knowledge base by detailed documentation of all customer interactions
and issues.
Projects Completed
• Deployment & maintenance of MERGE PACS for Victor Valley Hospital.
• Successful deployment of Radsuite support group at Noida iGate facility.
• Successful deployment of Merge PACS System Audit and its automation.
• Trained new hire for Radsuite (Linux based) support.

CONVERGYS INDIA Pvt. Ltd. PUNE, MH, INDIA 8/2009 - 8/2010


Technical Support Engineer

• Worked for Microsoft SOHO (Small Office Home Office) support.


• Operating System installation and Upgrades.
• Service pack and Hotfixes installation– troubleshooting of errors that are generated
during their integration.
• Troubleshooting driver installation issues.
• Troubleshooting common backup scenarios.
• CPU usage, Printers, and Explorer issues, Memory Management, RDP, and Windows
Installer.
• Handling issues related to software installation specially Internet Explorer.

Personal Details
Date of Birth 10th July 1986
Marital Status Single
Nationality Indian
Languages Known English, Hindi and Marathi.

(I would hereby declare that all the information stated above is correct to my details.)

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