Planning II
Planning II
Planning II
MBO
MBO uses goals to motivate them as well. The appeal is that it focuses on employees working
to accomplish goals they’ve had a hand in setting
MBO
• Management by objectives (MBO), also known as management by planning (MBP), was first
popularized by Peter Drucker in his 1954 book The Practice of Management.
• In the book, Drucker described MBO as a management philosophy, rather than a specific technique,
and defined goals as being determined by the situation, not by a formula. Drucker's student, George
Odiorne, later developed the concept further. MBO was popular in the 1960s and 1970s
• A strategic approach to enhance the performance of an organization. It is a process where the goals of
the organization are defined and conveyed by the management to the members of the organization
with the intention to achieve each objective.
• An important step in the MBO approach is the monitoring and evaluation of the performance and
progress of each employee against the established objectives. Ideally, if the employees themselves are
involved in setting goals and deciding their course of action, they are more likely to fulfill their
obligations.
STEPS IN MBO
Action plans,
The Major objectives Unit managers Specific defining how Progress toward Successful
organization’s are allocated collaboratively objectives are objectives are to objectives is achievement of
The action plans
overall among divisional set specific collaboratively be achieved, are periodically objectives is
are
objectives and and objectives for set with all specified and reviewed, and reinforced by
implemented.
strategies are departmental their units with department agreed upon by feedback is performance-
formulated. units. their managers. members. managers and provided. based rewards.
employees.
Does MBO work?
Studies have shown that it can increase employee performance and organizational
productivity. For example, one review of MBO programs found productivity gains in almost
all of them. But is MBO relevant for today’s organizations? If it’s viewed as a way of setting
goals, then yes, because research shows that goal setting can be an effective approach to
motivating employees
ADVANTAGES OF MBO
For instance, the CEO of Procter & Gamble said that he wants to see the company add
close to 548,000 new customers a day, every day, for the next five years. It’s an ambitious
but specific goal.
Written down
Review Results
and Adjust
Write Down Goals as
the Goals and Needed
Determine the Communicate
Goals Them
Evaluate Individually or
Available with Input
Review the Resources from Others
Organization’s
Mission
Contingency Factors in Planning
The process of developing plans is influenced by three contingency factors and by the
planning approach followed:
Organizational level
Degree of environmental
uncertainty
Length of future
commitments
Contingency Factors in Planning
1. Organizational Level
•Overview:
• Different levels of management require different types of plans.
•Considerations:
• Top Management: Focus on strategic plans.
• Middle Management: Develop tactical plans.
• Lower Management: Handle operational plans.
•Example: In responding to a disaster, top managers might set overall objectives, while field
managers develop specific action plans for implementation.
Contingency Factors in Planning
Planning is future oriented, whereas Strategy is action oriented. Planning takes assumptions,
but Strategy is based on practical experiences.
Strategy is about understanding your environment and making choices about what to do,
while planning is about making choices about how to use resources to achieve those choices.
In strategic planning, strategy formulation is an essential part of planning that connects a
company's vision and mission to its goals and objectives
Introduction to
Business Environment
The business environment encompasses the internal and external factors that
influence a company's operations and success.
Micro Environment
The micro environment is the immediate environment in which a business operates. It includes the
includes the internal factors that a business can control, such as its employees, resources, and
and processes.
Employees Customers
Employees are the backbone of any Understanding customer needs and
organization. Their skills, motivation, and preferences is essential for businesses to
and commitment are crucial for a businesses to develop and market
business's success. products and services that meet their
requirements.
Suppliers Competitors
Reliable suppliers are essential for ensuring Understanding the competitive landscape
the smooth flow of materials and services is important for businesses to develop
that a business needs to operate. strategies to gain market share and
maintain their position in the industry.
Components of Micro Environment
The micro environment includes factors like customers, employees, suppliers, competitors, and the company's own internal resources and processes.
3 Culture 4 Structure
The culture of a business refers to its values, beliefs, and norms. A The structure of a business refers to how it is organized and
norms. A strong company culture can help to create a positive and managed. A well-designed structure can help to improve
positive and productive work environment. communication and coordination within the company.
Meso Environment
The meso environment refers to the industry in which a business operates. This includes factors that are external to the company but
within its industry, such as competitors, customers, suppliers, and regulatory bodies.
Understanding the competitive Industry associations can provide The channels that a business uses to
landscape is important for businesses to businesses with valuable information, reach its customers can have a
businesses to develop strategies to gain networking opportunities, and advocacy significant impact on its success.
gain market share and maintain their for the industry as a whole. Businesses need to select the right
their position in the industry. channels for their target market and
products or services.
1. Direct Competitors 1. Trade Associations
2. Indirect Competitors 2. Professional Organizations 1. Retail
2. Wholesale
3. Online
Components of Meso Environment
The meso environment encompasses the industry forces that influence a business's operations. These forces can be
direct or indirect, but they all have an impact on a business's success.
Industry Growth
A growing industry provides more opportunities for businesses to expand and increase their market
their market share. Businesses need to be aware of industry trends and adjust their strategies
strategies accordingly.
Technological Advancements
Technological advancements can disrupt industries and create new opportunities for businesses.
Businesses need to stay abreast of technological developments and adapt their strategies to leverage
new technologies.
Regulatory Environment
Regulations can impact the costs of doing business and the way that businesses operate. Businesses
need to be aware of relevant regulations and comply with them.
Macro Environment
The macro environment includes the broad external factors that affect all businesses in a
particular country or region. These factors are beyond the control of individual businesses
and can have a significant impact on their operations and success.
Business environmental scanning is the process of gathering and analyzing information about the external and internal factors that affect a
business. It helps organizations understand the forces that may influence their future and make informed decisions.
Importance of Environmental Scanning
Environmental scanning helps organizations identify opportunities and threats. It helps companies stay ahead of competitors by providing
insights into market trends, customer preferences, and technological advancements. Organizations can adapt their strategies to thrive in a
dynamic environment.
4 Innovation
It encourages organizations to be innovative and adapt to new technologies and market trends to maintain their relevance.
relevance.
Internal Environment Analysis
Internal analysis focuses on the internal resources, capabilities, and weaknesses of a company. It assesses the organization's financial
health, production processes, human resources, technology, and leadership. It helps identify strengths to leverage and weaknesses to
address.
Strengths Weaknesses
Internal factors that give the company a competitive advantage, Internal factors that hinder the company's performance, such as
advantage, such as strong brand reputation, skilled workforce, or such as outdated technology, limited financial resources, or
workforce, or efficient operations. or inefficient processes.
External Environment Analysis
External analysis focuses on the factors outside the company's control that can affect its performance. It examines the political, economic, social, technological,
environmental, and legal forces that shape the business environment.
Political 1
Government policies, regulations, and political stability can
can influence business operations.
2 Economic
Economic conditions, such as interest rates, inflation, and
unemployment, can impact consumer spending and business
Social 3 investment.
Social trends, such as demographics, consumer preferences, and
preferences, and cultural values, can influence demand for
for products and services. 4 Technological
Technological advancements, such as new technologies and
and innovations, can create opportunities or threats for
Environmental 5 businesses.
Environmental concerns, such as climate change and
sustainability, can affect business operations and consumer
consumer behavior. 6 Legal
Laws and regulations, such as antitrust laws, consumer
protection laws, and labor laws, can impact business practices.
practices.
PEST (Political, Economic, Social, Technological) Analysis
PEST analysis is a framework for evaluating the external environment. It helps organizations understand the political, economic, social, and
technological factors that can affect their business. It provides insights into the forces that may shape the future of their industry.
Political
Government policies, regulations, and political stability
Economic
Economic conditions, such as interest rates, inflation, and unemployment
Social
Social trends, such as demographics, consumer preferences, and cultural values
Technological
Technological advancements, such as new technologies and innovations
Environmental
Environmental concerns, such as climate change and sustainability
PESTEL Analysis
The PESTEL analysis is a tool used to understand the external factors that can
affect an organization's success.
Political Factors
Government Policies Political Stability Political Climate
Political factors include government Political stability is another factor that The political climate can also impact
government policies, such as tax laws, that can affect businesses. Political impact businesses. For example, a
laws, trade agreements, and instability can lead to uncertainty and government's stance on certain
environmental regulations. and instability in the business industries can affect the profitability of
environment. profitability of those businesses.
Economic Factors
Economic Growth Inflation
Economic growth can have a Inflation can impact businesses
positive impact on businesses, businesses by increasing the cost
businesses, leading to increased cost of raw materials and labor,
increased demand for goods and labor, reducing profits.
and services.
4 Cultural Trends
Cultural trends can influence consumer behavior and impact the demand for certain products and services.
Technological Factors
2 Resource Depletion
Resource depletion can lead to higher costs and shortages, impacting
impacting businesses' ability to operate sustainably.
3 Pollution
Pollution can impact businesses by damaging the environment and
environment and harming human health, leading to stricter
regulations and negative public perception.
Legal Factors
Competition Law
Competition law aims to prevent monopolies and promote fair competition, which can impact business strategies and
strategies and pricing.
Labor Law
Labor law covers working conditions, wages, and employee rights, impacting businesses' costs and staffing strategies.
strategies.
PESTLE Analysis
A PESTLE Analysis is a Marketing Tool used to analyze the outside influences on a potential product,
project or service prior to launching it. PESTLE is an acronym, an extension of a PEST Analysis,
which stands for Political, Economic, Social, Technological, Legal and Environmental factors. When
completed, it gives an overall picture of the environment in which a new product or service will be
introduced in order to help with planning and decision-making.
– Political - List issues related to tax, trade, and employment law, regulations and overall
stability, all of which are likely to impact your business’ activities.
– Economic - List factors such as inflation, growth, interest rates, and the unemployment rate.
– Social - List issues such as culture, education, and demographics can influence the viability
and development of your products and services.
– Technological - Technological development, internet use and government-sponsored
research and development must also be examined in terms of any potential barriers or
advantages for the business.
– Legal- List factors that impact current and future legal regulatory requirements of a product,
these factors can include laws around consumer protection, labor, health, safety, taxes and
trade regulation in the individual countries where the product will be sold.
– Environmental- Include all those that influence or are determined by the surrounding
environment. This aspect is most important for industries such as tourism, farming and
agriculture.
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Complete the template below to define the most relevant and critical political economic, social,
PESTLE Analysis technological, legal and environmental trends. Review the guidance, obtain research and input
from key stakeholders and then list the top trends for each area.
List factors that impact current and future legal • List Legal trends/factors here
regulatory requirements of a product. These •
L Legal factors can include laws around consumer
protection, labor, health, safety, taxes and trade
regulation in the individual countries where the
product will be sold.
•
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Actions
Create an action plan for completing the PESTLE Analysis, including obtaining input from key stakeholders and conducting research into
the six areas. Also create actions for applying the PESTLE Analysis in your strategy, planning and other processes.
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Porter's Five Forces
Porter's Five Forces is a framework for analyzing the competitive landscape of a business. It helps companies understand the factors that
understand the factors that influence their profitability.
The Five Forces
The Five Forces are: the threat of new entrants, the bargaining power of suppliers, the bargaining power of buyers, the threat of substitute
threat of substitute products, and the intensity of competitive rivalry.
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Threat of New Entrants
New entrants can pose a threat to established companies by increasing competition. This is especially true if there are low barriers to
entry.
Government regulations, high start-up Existing companies can benefit from Customers may be reluctant to switch to
costs, and strong brand loyalty can make economies of scale, which makes it new products or services if they face
it difficult for new companies to enter. difficult for new entrants to compete on high switching costs.
price.
Bargaining Power of Suppliers
Suppliers can have a significant impact on a company's profitability by influencing the cost of raw materials or components.
4 Forward Integration
Suppliers may be able to forward integrate into the buyer's industry, giving them more control.
Bargaining Power of Buyers
Buyers can also influence profitability by negotiating lower prices or demanding better quality.
Buyer Concentration When there are few buyers, they can exert more pressure on
pressure on suppliers.
Availability of Substitutes If there are many substitutes available, buyers have more
more bargaining power.
Importance of Buyer to Supplier If a buyer is a major customer, they can exert more pressure.
Backward Integration Buyers may be able to backward integrate into the supplier's
industry.
Threat of Substitute Products
Substitute products can also threaten profitability by offering similar benefits at a lower price or with improved features.
Coffee Cars
Tea, soft drinks, energy drinks, and other beverages can be Public transportation, bicycles, and ride-sharing services can be
substitutes for coffee. substitutes for cars.
Smartphones Books
Other mobile devices, such as tablets and laptops, can be E-books, audiobooks, and online articles can be substitutes for
substitutes for smartphones. traditional books.
Intensity of Competitive Rivalry
The intensity of rivalry is a measure of the competition between existing companies in the market.
Number of Competitors
A large number of competitors can lead to intense rivalry.
Exit Barriers
High exit barriers can lead to intense rivalry as companies are reluctant to leave the market.
Fixed Costs
High fixed costs can lead to intense rivalry as companies try to fill their capacity.
SWOT Analysis
Insufficient resources, such as funding, Falling behind industry trends can lead Outdated or inefficient processes can
funding, technology, or personnel, can to market share loss. Encourage can negatively impact productivity and
can hinder growth and innovation. experimentation and invest in research and profitability. Streamline workflows
Consider strategic partnerships or and development to stay ahead. workflows and implement process
outsourcing. improvements.
Opportunities
Expanding Market Share Emerging Technologies
Identify untapped markets and develop Leverage emerging technologies to
develop targeted strategies to increase enhance operations, improve customer
increase your customer base and reach customer experience, and stay
reach new audiences. competitive. Explore AI, automation, and
automation, and data analytics.
Leverage (S + O). Leverage effects arise when internal and external opportunities are
consistent and adaptive to one another. In this situation, companies can use their internal
strengths to pick up external opportunities and fully integrate opportunities and strengths.
However, opportunities are often fleeting, so companies must sharply capture opportunities
and seize the opportunity to seek greater development.
Problematic (W + T). When the company’s internal weaknesses and corporate external
threats meet, companies face severe challenges. If they are not properly handled, they may
directly threaten the survival of the company.
Developing Strategies
2 Resource Allocation
Allocate resources effectively to support the chosen strategies. Ensure adequate funding,
funding, personnel, and other resources.
3 Performance Monitoring
Monitor the implementation and effectiveness of strategies. Track key performance indicators and
indicators and make adjustments as needed.
4 Continuous Improvement
Continuously evaluate and refine your strategies based on performance data and changing market
changing market conditions. Adapt and evolve to remain competitive.