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Pre Assesment 1

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QUESTION 1

True or False?

Is it ethical to copy client information and store it on your thumb drive?

you gave the wrong answer


(T)

True

CORRECT ANSWER
(F)

False

QUESTION 2

You found unethical information on a client’s computer. Do you

you gave the correct answer


(A)

Inform the client

QUESTION 3

True or False?

An IT professional with high level network credentials occasionally monitors employees'


computers. This type of monitoring is ethical.

you gave the correct answer


(F)

False

QUESTION 4

True or False?
You have access to the applications, photos, emails, and documents of an employee at a
company that has not violated any computer use policy. Is it ethical for you to monitor
private information such as downloads or emails because you are working in IT Support?

you gave the correct answer


(F)

False

QUESTION 5

True or False?

You found that a close co-worker has been streaming information on the company
network for their own financial gain. The co-worker violated the company computer use
policy. It is your ethical responsibility to report this violation.

you gave the correct answer


(T)

True

QUESTION 6

The principle of digital property rights means:

you gave the correct answer


(C)

Recognizing and respecting the intellectual property of others, including online


data, login information, creative works, and other digital assets

QUESTION 7

True or False?

The definition of Ethics and Morals are the same?

you gave the correct answer


(F)

False
QUESTION 8

The principle of Confidentiality means:

you gave the correct answer


(A)

That we protect data and information we're not authorized to share

QUESTION 9

A co-worker is being fired from the company. They are not aware. At the beginning of
the day, you have been assigned to remove their login credentials at noon, when they are
meeting with HR. You run into the co-worker at the beginning of the day. Should you.

you gave the correct answer


(D)

None of the above

QUESTION 10

A desktop user is out sick and there is data on his computer that is needed for a
presentation today. Do you

you gave the correct answer


(B)

Ask the individual what files they need and you get the information off of the
computer yourself, after you reset the password and contact the individual to
verify the data request is correct

QUESTION 11

Which one is not an output device?

you gave the correct answer


(D)

Keyboard

QUESTION 12

One MB is equal to
you gave the correct answer
(D)

1024KB.

QUESTION 13

Select the 3 graphics files from the list below.

you gave the correct answer


(B)

Untitled.jpg

(C)

Untitled.bmp

(E)

Untitled.tiff

QUESTION 14

Select the URL from the list below.

you gave the correct answer


(B)

Http://www.yahoo.com

QUESTION 15

Which of the following programs is not an email client?

you gave the correct answer


(C)

Mozilla Firefox

QUESTION 16

What is the shortcut for PASTE?

you gave the wrong answer


(A)
Ctrl + P

CORRECT ANSWER
(B)

Ctrl + V

QUESTION 17

Which is not an operating system?

you gave the correct answer


(C)

MS-Word

QUESTION 18

What does "www" stand for?

you gave the wrong answer


(A)

Wide World Web

CORRECT ANSWER
(C)

World Wide Web

QUESTION 19
What is this computer component?

you gave the correct answer


(D)

Network Interface Card

QUESTION 20
What is this computer component?

you gave the wrong answer


(D)

Motherboard

CORRECT ANSWER
(B)

CPU

QUESTION 21

This is a measurement of speed over a network.

you gave the wrong answer


(B)

Bits

CORRECT ANSWER
(D)

Megabits per second

QUESTION 22

What is this computer component?

you gave the wrong answer


(B)

CPU

CORRECT ANSWER
(C)

Chassis

QUESTION 23

Download

you gave the correct answer


(D)
When data is received on your PC. This includes, but is not limited to, viewing
webpages, receiving e-mail, watching videos, getting movies, getting music and
email attachments.

QUESTION 24

Which of the following is not an internet browser?

you gave the correct answer


(D)

Thunderbird

QUESTION 25

The internet was invented by

you gave the wrong answer


(C)

Steve Jobs

CORRECT ANSWER
(B)

The US Department of Defense

QUESTION 26

You are a level 2 IT Support Technician for an organization. You have been tasked with
replacing outdated Wi-Fi Access Points (AP) across the building floor.

The old AP's do not allow for new security patches to be installed. Your task is to
determine how many access points (APs) are needed to blanket the office with data
coverage. You know that the length of the building floor is 40 feet with a width of 125
feet. The new AP's cover 200 square feet (ft2). Use the area formula to calculate the total
square footage (ft2) of the office floor.

THE AREA FORMULA: Length (L) x Width (W) = Area (A)


Example: 20 ft (L) x 30 ft (W) = 600 ft2 (A)
Note: square footage is typically notated as ft2

Calculate the square footage of an area that would allow for ample coverage for access
points. Calculate the size of the room and divide by the square footage of the access
point. What is the total number of access points needed to cover the building floor?

you gave the wrong answer


5000
CORRECT ANSWER

25

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