Recruitment and Selection at Itc
Recruitment and Selection at Itc
Recruitment and Selection at Itc
ON
RECRUITMENT AND SELECTION
AT
ELEV8 LIVING
SUBMITTED FOR THE PARTIAL FULFILMENT OF
REQUIREMENT FOR THE AWARD OF DEGREE OF
MASTER OF BUSINESS ADMINISTRATION
(FINANCE & MARKETING)
SUBMITTED TO:
SUBMITTED BY :
SHIKHA
23552403
BATCH 2023-2025
1
2
DECLARATION
DATE : SHIKHA
PLACE : DEHRADUN MBA (2023-2025)
3
ACKNOWLEDGEMENT
The internship opportunity i had with ELEV8 LIVING was a great chance
for Learning and professional development. Therefore, i consider Myself as
a very lucky individual as i was a provided with an Opportunity to be a part
of it. I am also grateful for having a Chance to meet so many wonderful
people and professional who Led me though this internship period.
I express my deepest thanks to Dr. Omdeep Gupta (faculty Member of
graphic era hill university) my mentor for taking Part in useful decisions and
giving necessary advices and Guidance and arranged all facilities to make
life easier. I Choose this moment to acknowledge her contribution
Gratefully. I would also like to express my deepest gratitude and special
Thanks to Mr. Pradeep Shrama sr.f & a officer who inspite being
Extraordinary busy with his duties , took time out to hear, guide And keep
me on the correct path and allowing me to carry out My internship at their
esteemed organization and extending During the training. I perceive this
opportunity as a big milestone in my career Development. I will strive to use
gained skills and knowledge In the best possible way, and i will continue to
work on their Improvement, in order to attain desired career objectives.
Hope To continue cooperation with you in the future. Last but not the least
my sincere gratitude to all people who Knowingly or unknowingly
supported me for my moral to Make this project a reality.
4
CERTIFICATE
5
ACKNOWLEDGEMENT
I would like to extend my sincere thanks to all those who have helped me in making this
project. Without their active guidance help; cooperation and encouragement, I would not
have been able to present the project on time.
I extend my sincere gratitude to my guide Dr. Anurag Kushwaha Assistant Professor for
their moral support and guidance during the tenure of my project.
I also acknowledge with a deep sense of reverence, my gratitude towards my parents and
other faculty members of the university for their valuable suggestions given to me in
completing the project.
DATE:
6
7
8
EXECUTIVE SUMMARY
Elev8 Living follows a structured recruitment and selection process aimed at attracting
and retaining top talent. The process begins with sourcing candidates through job portals,
social media, employee referrals, and recruitment agencies. Shortlisted candidates
undergo rigorous screening, including phone interviews, technical assessments, and
background checks. The selection process consists of HR and technical interviews,
followed by skills and cognitive testing. Once a candidate is chosen, an offer is extended,
with negotiation on compensation and benefits. The company emphasizes diversity and
inclusion, and uses modern technologies like Applicant Tracking Systems (ATS) to
streamline the process. Onboarding ensures a smooth transition into the company,
9
Certificate from Industry i
Certificate from Head of Institution ii
Declaration iii
Acknowledgement iv
CONTENTS
PART A
1. Company Profile
2. SWOT Analysis
PART B
Chapters Page No.
1. Problem Definition
2. Objective of Study
3. Literature Review
4. Research Methodology
5. Data Analysis & Interpretation
6.1
6.2…
6. Conclusion
7. Limitations
8. Suggestions
9. Bibliography
10.Annexure
11.1 questionnaire or anything else
10
11
INTRODUCTION
Organisation exists for people. The behavior and level of performance of the people will
show their effect on the organisation. Human resource management can be defined as that
part of management process which develops, and manages the human elements of
enterprise considering the resourcefulness of the organisation own people in terms of
total knowledge, skill, creative, abilities, talents, aptitudes and potentialities for actuating
effectively.
12
goals. This is achieved neither through pressure tacties nor through conflicts and
struggles, but through constant cooperation, team-building and mutual understanding.
HRM is concerned with the effective and efficient use of the organisation’s human
resources. We need human resources to run our operations. Hence, we need to attract and
hire the best employees possible. One of the functions of a human resources management
departmental is to attract potential employees. Having attracted potential employees, we
need to be able to choose the best of these applicants. Further more, having hired
employees, we need to train them if we expect them to function effectively. HRM also
involves the maintenance of human resources. This includes the issue of compensation.
HRM--- effective and efficient use of the organisation’s human resources within most
organisations, considerable thought is given to the effective and efficient use of financial
resources. This is called “Financial Management” and “Marketing Management”
concerns it self with the promotion and sale of the organisation’s products.
HRM is concerned with the effective and efficient use of the organisation’s human
resources. What kind of human resources (employees) we need? How to procure them?
How to select only the best? How to ensure that the people chosen can do the jobs in the
way which is expected them to do? How to measure their effectiveness? Human resource
management meets all these.
Once our employees are functioning effectively, we need to ensure that they continue to
do so; we need to concern ourselves with their motivation. In the case of hiring, we need
to decide what kind of employee we’re looking for? When engaged in the selection
13
process, we must decide which of the applicants will actually be the best employee?
HRM also involves the main penance of human resources. This includes the issue of
compensation. Theories of motivation also point out employees needs for feedback
therefore, we need to be able to determine when our employees are doing a good job.
There is a need to understand the jobs that our employees are performing and, to
understand their jobs, we need to do a job analysis. Essentially, the job analysis forms the
core of the human resource management function. In doing a job analysis, we are
essentially gathering raw data about the jobs in our organisations. Human Resource
Development has been defined as an organized learning experience, conducted in a
definite time period, to increase the possibility of improving job performance and growth.
On the face of recruitment and selection seem to be a fairly straight forward procedure.
Its objectives to place the right people in the right place to achieve organisational goals.
Recruitment and selection are only two activities or stages in what can be called the
employment process. It can be divided into five stages
Manpower Planning
Job Analysis
Recruitment
Selection
Induction and follow up
An effective employment process requires that each of these stages or activities must
be gone through in an entire and systematic manner.
14
Recruitment and selection allow management to determine and gradually modify the
behavioral characteristic and competence of the workforce.
Manpower Planning:
Manpower planning enables a department to projectiles short to long term needs on the
basis of its departmental plans. So that it can adjust its manpower requirements to meet
changing priorities. The more changing the environment the department.
Job Analysis:
Consists of defining the job and discovering what the job demands in terms of employee
behavior. Job analysis forms the basis of a number of personnel activities such as job
evaluation, job design, and performance. Appraisal with regard to the employment
process and recruitment and selection in particular job analysis clarifies the duties and
responsibilities of a job, the knowledge, skills and expertise required to under take it.
First Way: You ask the employees to prepare their own job description.
Second Way: Ask the manager or supervisor of the employee to prepare a job
description.
Third Way: Employ a trained job analyst and interviews the employees.
15
Job Purpose
Key results area
Who the employee reports to
Responsibilities
Recruitment:-
Edwin B. Flippo defined recruitment as “The process of searching for the prospective
employees and stimulating them to apply for jobs in the organisation”.
SOURCESS OF RECRUITMENT
The main sources of internal recruitment are promotion, transfer and demotion.
There are many advantages of using the internal labor market.
An accurate knowledge of the employee and their performance internal recruitment can
have a positive impact on employee moral. Some organisations believe that this approach
can increase employee loyalty and commitment.
16
Unsolicited Applications: These are people who have submitted their CV to the
organisation on a speculative basis. They should be kept on file in the organisation and
used as a source of suitable candidates when the occasion arises.
Schools and Colleges: Many companies have developed links with particular schools and
colleges, which they use as a recruiting source.
Media Advertising: This is the most widely known method of recruitment. It has 3 main
objectives. Attract suitable candidates to apply, discourage unsuitable candidates from
applying, promote organisations public image.
CONSTRAINTS ON RECRUITMENT
Logically, firms would seek to recruit in a manner that guarantees the greatest number of
qualified applicants. However, there are often constraints on the recruitment process,
which prohibits some methods.
1. Organisational Policies
2. Affirmative-action programs
3. Recruiter Habits
4. Environmental Conditions
5. Job Requirements
6. Organisational Policies
17
Another organisational policy that could potentially constrain recruitment efforts is a
firm’s compensation policy
Recruiter habits: Recruiter habits many also constitute a recruitment constraint. For
example past successes may lead to habits or preferred tendencies in recruitment. One
recruiter, who had played rugby, had considerable success recruiting other rugby
enthusiast. Where as he had luckily had this initial success, he wants so far as to overtly
seek out rugby players in his recruitment obviously, rugby skills are not necessarily
indicators of job-related success, such recruiter habit, do not constitute good recruitment
practices. In the end, such abets may actually perpetuate past mistakes.
Job Requirements: - Generally, skilled workers are more difficult to find than unskilled
workers. A limited pool of potential applicants causes firms to use different recruiting
techniques. Where as an advertisement placed in a news paper’s classified section may
serve to attract unskilled workers, recruitment of skilled workers requires more.
Job Posting: It is one of the most effectively used comparative mechanisms. The
candidates design it and it will contain information they wish to convey and may get
internal recruitment. Further, job posting help employees feel they have some control
over their future in the organisation.
18
number of applicants because some very highly qualified applicants may simply prefer
part-time employment.
SELECTION
Selection:
There are some legal considerations involved in the selection of new employees. The fear
of wrongful termination lawsuits has caused many companies to become far more
concerned about whom they hire. If a company has selective in its hiring practices, it can
reduce the instances when it will be necessary to terminate employees.
Short-listing is the process to which a number of applicants are chosen form the total
number of candidates further assessment before making a final decision. Applicants may
be divided into 3 categories
The marginal
The suitable, possible
The unsuitable
Step 1:
19
Preliminary Selection: Preliminary selection of applicants is often done by setting
minimum standards for the job, and communicating these standards for the job, and
communicating these standards to the employees, and agencies that help to recruit. The
fact that some potential applicants may not apply because of their inability to meet the
minimum requirements serves as an initial screening device.
Step 2:
Initial screening: The initial screening is done to select only the suitable candidates
through the further stages in selection them, when reviewing resumes and applications
forms, firms are further able to screen out unacceptable job candidates. At this point,
firms can also assign priorities to the resumes so that the most promising candidates may
be seen first.
Step 3:
Application forms: The application form is designed to obtain the information on various
aspects of the applicants social demographic, academic and work related background and
references.
Step 4:
A number of selection lets are quail able to assist in making selection decisions.
Attainment test
Attitude test
20
Personality test
Intelligence test
Step 5.
Selection Interview: - The employment interview is conducted to learn more about the
suitability of people under consideration for a particular job and is one further obstacle
for the applicant to overcome. The interview is one further means of reducing the number
of people who might be eligible for the job
Step 6:
Final Interview: Since the immediate supervisor is ultimately responsible for new
workers, he or she should have input into the hiring decision. The supervisor is better
able to evaluate the applicant’s technical capabilities and is in a better position to answer
the interviewee’s job-related questions. Further, the supervisor’s job-related questions.
Further, the supervisor’s personal commitment to the success of the new employee is
higher if the supervisor has played a role in the hiring decision.
Step 8:
Job offer: The actual hiring of an applicant constitutes the end of the selection process. At
this stage, successful applicants must be notified of the firm’s decision.
21
The applications of unsuccessful applicants are often kept on file and the applicants of
successful applicants will be retained in the employee’s personnel files.
There are other methods followed by different organisations in the process of selection.
Management chooses the most appropriate candidate to accomplish the organisation
objectives, while the individual chooses the organisation best suited to fulfill his
aspirations. Once a person is selected induction and orientation programs follows.
Induction is generally done to acquaint a new employee with the organization, its
objectives, policies, procedures, philosophies, strategies, products, market, customers,
etc., So that the employee is clearly informed of what is expected of him as an employee
of the organisation. Induction program may be helpful for the new employee to shed their
fear, delicacy or anxiety, and get them fully identified with the organization.
Many organisations provide induction and orientation in a career path method; i.e.,
rotating the new employee throughout the organisation, its various locations, divisions,
departments and sub-units and closely watch and observe under the supervision of
experienced seniors.
22
NEED FOR STUDY
The chief purpose of the study is to understand the process of recruitment and selection
practices of the organisations especially of ELEV8 LIVING. For every organisation
human is main source and resource for getting profits, in such a situation there is a need
to select the best available manpower from the sources.
The study is mainly made on the recruitment and selection practices of the organisation.
The current study deals with the different steps involved into the process of recruiting and
selecting the employees in the organisation. With the help of the study an employee in the
individual opinion of the employees of the organisation about their selection to the
findings mad in the report.
23
OBJECTIVES OF THE STUDY
The present study recruitment and selection practices in ELEV8 LIVING are made by
keeping the following as the main objectives.
To introduce the corporate profile with regard to the human resource management
practices mainly concentrating on the recruitment and selection practices of the
organizations with reference to ELEV8 LIVING.
To study the recruitment and selection practices at ELEV8 LIVING.
To analyze the views and problems of the employees and to know the level of
satisfaction of them.
To improve the recruitment and selection practices in ELEV8 LIVING
Providing the required suggestions which help in the growth and development of
the management of the personnel of the organization.
24
SCOPE OF THE STUDY
As the people are considered valuable human beings, the every perspective of
management changes, and the people are motivated to foster a oneness with the
organisation.
25
COMPANY PROFILE
Open ⋅ Closes 7 pm
Hours:
About Elev8
Team Members
16
Portfolio Count
14
Portfolio Sectors
14
Elev8's investments and portfolio companies
Elev8 is a Venture Capital fund founded in 2022. It's primarily based out of Bengaluru,
India.
View all investments by Elev8
26
Date Company Location Round Details Round Amount Co-Investors
Apr 30, 2024 Astrotalk India Series A $9.5M Left Lane
Mar 06, 2024 IDfy India Series E $27M KB Investment [+1]
.
27
METHODOLOGY
METHODOLOGY
Methodology is the procedure applied to gather the information required for the study.
Collection of the data refers to a purpose for gathering information relevant to the subject
matter under the study and the method used depends mainly on the nature.
1. Primary data
2. Secondary data
Primary data are the originally observations collected by the researcher or his agents
for the first time and used by them in their investigation. Once primary data is used it
ceases to be primary data and becomes secondary data.
Primary Data:- The sources of Primary data includes direct personal investigation
interview. Indirect oral investigation, information received through customers.
Drafting a schedule questionnaire. Information with respect to the products, service of
the retailer. Mode of distribution, availability of mikswas gathered from the primary
data. The primary data in the present study was obtained by questionnaire.
Questionnaire:-
28
Primary data is being collected from the agents through questionnaire. It is the most
common instrument in collection of primary data questions are both open ended and
close ended questions were simple and easy under stand. The number of questions
was limited and not repeated.
Secondary Data:-
Sources of secondary data can be categorized into two board categories namely published
statistics and unpublished statistics. Various sources are available namely central and
state Government publications. Foreign Government publications, technical and trade
journals, books, magazines, news papers, business and industry publications statistical
reports etc. unpublished statistics include information found in dairies. Letters,
biographies, autobiographies, scholars, research work, trade associations etc.
Sampling technique: Judgment sampling has been adapted for the present study.
29
LIMITATIONS:
30
DATA ANALYSIS AND INTERPRETATION
Table 1
Recruiting the employee
Interpretation: From the above table 70% of the employees are recruiting internally and
30% of the employees are recruiting externally.
31
Graph – 1
Recruiting the employee
32
Table 2
External recruitment
Interpretation: From the above table 60% of the employees are through agencies and
20% of the employees through reference, 10% of the employees from casual applications
and 10% of the employees are recruiting data banks.
33
Graph 2
External recruitment
Table 3
34
Recruitment policy
Interpretation: from the above table 100% of the employees said ‘Yes’ about the
recruitment policy in the organisation?
35
Graph 3
Recruitment policy
36
Table 4
Informing the vacancy position
Interpretation: from the above table 60% of the respondents responded about the
information of vacancy position is through notice board, 30% said through department
head and 10% said through word of mouth.
37
Graph 4
Informing the vacancy position
38
Table 5
Identification candidate for recruitment
Interpretation: From the above table we concluded that 60% fo the respondents
recruited through ads and 30% fo the candidates recruited internet and 10% of the
candidates recruited consultants.
39
Graph 5
Identification candidate for recruitment
40
Table 6
Manpower planning
Interpretation: From the above table 50% of the employee said HR department will
participate in the manpower planning, 30% of the employee said both the department
heads and HR department and 20% of the employees said department heads.
41
Graph 6
Manpower planning
42
Table 7
Recruitment sources for top-level management
Interpretation: From the above table we concluded the recruiting top level management
25% internet, 30% are internal search, and 30% are through ads and 15% are recruiting
above all.
43
Graph 7
Recruitment sources for top-level management
44
Table 8
Recruit the employee of company
Interpretation: From the above table, we concluded the employees 10% quarterly, 10%
half yearly, 20% annually and 60% of employee recruiting whenever required.
45
Graph 8
Recruit the employee of company
46
Table 9
Regarding the present recruitment policy
Interpretation: From the above table we concluded that the present recruitment policies
are 70% satisfied, and the 30% are needs improvement of the recruitment policy
47
Graph 9
Regarding the present recruitment policy
48
Table 10
Improvements in the present Recruitment Policy
Interpretation: From the above table we concluded the improvement in the present
recruitment policy to recruit 90% of yes and 10% of no above all for the improvement in
the present recruitment policy
49
Graph 10
Improvements in the present Recruitment Policy
50
Table 11
Recruitment Sources for middle-Level Management
Interpretation: From the above table, we concluded the sources of middle level
management to recruit the 10% of internet, 40% through ads, 40% consultants and 10%
above all for the middle level management.
51
Graph 11
Recruitment Sources for middle-Level Management
52
Table 12
Recruitment through campus selection
Interpretation: From the above table 85% of the employees said ‘Yes’ about the campus
selection in the organization and the remaining 15% said ‘No’
53
Graph 12
Recruitment through campus selection
54
Table 13
Interview’s for selecting employees
Interpretation: From the above table 70% of the employee said structured interviews
while selecting employee and 10% of the employee said stress in the organisation.
55
Graph 13
Interview’s for selecting employees
56
Table 14
Difficulty in recruiting employees
Interpretation: From the above table 100% of the employees said ‘No’ about the
recruiting employee in the organisation.
57
Graph 14
Difficulty in recruiting employees
58
Table 15
Interviews in selection process
Interpretation: From the above table 36% of the employees said preliminary interview
in selection process 36% of the employees said through decision making interview and
28% of the employees said through G.D.
59
Table 15
Interviews in selection process
60
Table 16
Any hurdles in selection process
Interpretation: From the above table 100% of the employee said ‘No’ about the hurdles
in selection process in the organisation.
61
Graph 16
Any hurdles in selection process
62
Table 17
Recruitment process in ELEV8 LIVING
Interpretation: From the above table 70% of the employees said Good about the
recruitment process, 20% of the employee ‘Excellent’ and the 10% of the employees
‘Fair’ in the organisation.
63
Graph 17
Recruitment process in ELEV8 LIVING
64
Table 18
Preference about promotion
Interpretation: From the above table 100% of the employees said ‘Yes’ about the
promotion preference in the organization?
65
Graph 18
Preference about promotion
66
Table 19
Factors consideration
Interpretation: From the above table we conclude considered the selecting 25% subject,
20% of selecting willingness and 55% of selecting in suitability.
67
Graph 19
Factors consideration
68
FINDINGS
&
SUGGESTIONS
FINDINGS
1. 10% of the respondents said that the vacancies in the internal organisation are
known through word of mouth
2. Major source for recruitment is through internet only.20% said that recruitment is
through ads.
3. 20% of the employees are not satisfied with the recruitment procedure
4. 20% was dissatisfied and 10% was recruited through the selection procedure
6. 50% of the employees reacted that they have worked for ELEV8 LIVING for less
than one year
7. Most of the recruitment process is based on reference and not on the experience
and qualification
69
SUGGESTIONS
70
QUESTIONNAIRE
Name………………………………………………………………………
Employee No. …………………., Experience…………………………..
Designation……………………… Department…………………………
4. How will you inform the vacancy position of the job to internal conditions
a) Through word of mouth b) Notice boards
c) Department heads
5. What are the major sources for identification of candidates for recruitment?
a) Through ads b) Internet
c) Consultants
71
7. What are the recruitment sources for top-level management?
a) Internet b) Internal Search
c) Through ads d) above all
11. What are the recruitment sources for middle level management?
a) Internet b) Through ads
c) Consultants e) Above all
13. Which type of interview do you follow for selecting the employees
a) Structured b) Unstructured
14. Do you face any difficulty in recruiting the talent employees in LPG scenario?
a) Yes b) No
72
c) Decision making interviews
17. What do you think about the recruitment process in ELEV8 LIVING Limited?
a) Excellent b) Good
c) Fair
19. What factors do you most consider while selecting the employees.
a) Subject b) Willingness
c) Suitability
73
ABBREVATIONS
74
GLOSSARY
HRM: Human Resource Management is a series of a decision that affect the relationship
between the employees and the employers. It effects many constituents and is intended to
influence the effectiveness, of the employees and employer.
Recruitment: Recruitment as the process of searching for the prospective employees and
stimulating them to apply for jobs in the organisation.
Dividend: The director do not recommended payment of any dividend for the year in
order to strengthen the working of the company
Final Interview: it is very important of the company. Since the immediate supervisor is
ultimately responsible for new workers he or she should have input the hiring decision.
Job offer: the actual hiring of an applicant constitutes the end of the selection process. At
this stage successful applicants must be notified the firms decisions.
HR communication effect: It is essential that special efforts are taken to make human
resource communication effective. These effects are need.
CIPP Approach: This approach takes context, process and product for evaluation
context evaluation
75
Context Evaluation: It involves evaluation of trends needs analysis and formulation
objectives in the light of need.
Process Approach: It involves of preparation of reaction sheet rating scales and analysis
of relevant records.
76
BIBLIOGRAPHY
Books :
Websites:
www.ELEV8 LIVING.ltd
www.iltd.com
www.hrm.co
77