Terms & Conditions of

Master Maths Education Centre Pte. Ltd.

1. Acceptance of Terms

1.1. By using our website, enrolling in our courses, or accessing our

services and products, you agree to abide by these terms and conditions.

2. Definitions

2.1. The following definitions are used in these Terms and Conditions:

• “Client”, “you”, or “your” refers to the individual(s) who has

accepted or proposes to accept products or services by MM;

• “Contract” shall mean collectively these Terms & Conditions, the

Registration Forms and the MM Privacy Policy and such other
policies, guidelines, codes of conduct and/or regulations of MM as
are informed and provided to the Client, Parents and Student (and
as amended, supplemented and varied) from time to time;

• “Terms & Conditions” refers to the terms and conditions contained

herein and applicable to the provision of all Products and Services;

• “MM” refers to MASTER MATHS EDUCATION CENTRE PTE.

LTD. (UEN 202304357H), a company incorporated under the laws of
the Republic of Singapore, having its business address at 320
Serangoon Road, Centrium Square, #14-08, Singapore 218108;

• “Staff” refers to full-time/part-time/freelance employees working

with MM;

• “Class” or “Classes” whether or not such term has been

capitalised, refers to all classes, courses, workshops and
programmes that are conducted by MM;

• “Services” refers to the classes, courses, workshops and

programmes developed, offered and conducted by MM for the
Student under the Contract;
• “Regular Classes” whether or not such term has been capitalised,
refers to all weekly classes offered and conducted by MM for the
Student other than the Holiday Programmes;

• “Holiday Programmes” refers to all classes, courses, workshops

and programmes developed, offered and conducted by MM for the
Student, independent and outside of the Regular Classes;

• “Lesson Materials” refers to all materials, documents, worksheets,

or instruments (whether in physical or digital copy) used, distributed
or otherwise circulated in relation to the Student’s enrolment with
MM under the Regular Classes, including but not limited to all audio
or video recordings of classes, and quizzes/tests and activities held
in respect thereof;

• “Course Materials” refers to all materials, documents, worksheets,

or instruments (whether in physical or digital copy) used, distributed
or otherwise circulated in relation to the Student’s enrolment with
MM under the Holiday Programmes, including but not limited to all
audio or video recordings of classes, and quizzes/tests and activities
held in respect thereof;

• “Tuition Fees” whether or not such term has been capitalised,

refers to the monthly fees for regular classes;

• “Student” refers to the individual(s) who is the recipient of Services

provided by MM;

• “Online” whether or not such term has been capitalised, refers to

Regular Classes and Holiday Programmes offered and conducted by
MM through the “Zoom” or other “streaming” platforms.

• “In-class” whether or not such term has been capitalised, refers to

physical delivery of Regular Classes and Holiday Programmes
offered and conducted by MM.
 • “Registration Form” refers to MM’s registration form pursuant to
which the Student is enrolled in MM;

• “Parents” refers to the parents of the Student and any person or

guardian who has or has accepted parental or legal responsibility for
the Student. Parents are responsible, individually and jointly, for
complying with their obligations under these Terms and Conditions

3. Tuition Fees and Payment Policy upon Registration

3.1. Tuition Fees are to be paid by the first week of the month for the
month of lessons. For any extension of payments with valid reason, please
contact the staff of the centre that the student is enrolled to and it will be
subjected to the approval of MM.

3.2. In consideration of MM providing the Services to the Student, the

Client shall pay the applicable fees, together with the applicable Goods &
Services Tax (“GST”) or any other tax that may be levied by the
Government of Singapore from time to time.

3.3. The applicable fees will be reviewed from time to time and may be
increased or decreased by such amount as MM, in its sole discretion,
deems fit.

3.4. New Client, Parents and/or Student undertakes to pay the applicable
tuition fees, upon submitting the Registration Form and in any event within
eight (8) days from the date of the invoice issued by MM.

3.5. Existing Client, Parents and/or Student undertakes to pay all other
applicable fees to MM within eight (8) days from the date of the invoice
issued by MM.

3.6. A Student cannot commence or continue classes with MM whilst any

fees are outstanding and unpaid. A Student’s place in any particular
Regular Classes and Holiday Programme shall not be confirmed until and
unless full payment of all applicable fees is received by MM.
 3.7. Payments to MM may be made by any of the following methods:

a. Cashless payment transactions such as PayNow/Bank Transfer are

accepted via mobile or at the front desk at any outlet during opening
hours;
b. Payment through the (app)

3.8. From Year 2024 onwards, we will not accept cash payments to
support the national initiative for cashless business transactions.

3.9. MM reserves the right not to accept the Student and/or to cancel or
terminate any classes for which payment has not been made by the
prescribed due date, and offer the Student’s slot in such classes to other
students without further notice to the Student or Parent.

3.10. Fees paid for the Regular Classes or Holiday Programmes are
strictly non-refundable following confirmation from MM that such fees have
been duly received by them. For the avoidance of doubt, MM shall be
under no obligation to refund any fees paid in the event that a decision is
made by the Student or Parent to withdraw from MM at any time before or
after the commencement of each month of the Regular Classes or Holiday
Programme (as the case may be), but after confirmation of payment has
been issued by MM.

3.11. MM may in its sole discretion, deem that the Client is eligible for a
refund of any applicable fee paid or part thereof and in such event, MM will
pay the refunded amount using such payment methods as it may in its sole
discretion determine. MM shall be under no obligation to pay the refunded
amount via the same payment method used to make the initial payment.

4. Conditions of Continued Enrolment

4.1. The Client and Parents agree to fully disclose all information relevant
to the Student’s enrolment and continued enrolment in MM. In the event
that MM subsequently becomes aware that information considered
reasonable for consideration for enrolment to MM has been withheld,
falsified or is inaccurate, MM has the right to suspend or terminate the
Student from any or all classes.

4.2. MM reserves the right to transfer, suspend and/or terminate the

Student with immediate effect from or to any or all classes in the event that
the Client, Parents and/or Student breaches any provisions of the
Contract, or MM deems, in its sole discretion, that the Client, Parents
and/or Student demonstrates behaviour that is detrimental to the welfare or
safety of the Staff or other parents and students of MM, or prejudicial to
good order or the reputation of MM, or for any other reason that MM
deems fit and proper in its absolute discretion. In the event that the
Student is terminated from MM pursuant to this clause, MM will not be
under any obligation to return any deposit or any fees paid to MM. Without
prejudice to the generality of this clause, examples of when MM may
exercise its right include (but is not limited to) cases where the Client,
Parents and/or Student:

a. cause or threaten to cause physical injury to other parents, students

and/or Staff for any reason;
b. use threatening, abusive or insulting words or behaviour towards
other parents, students and/or Staff;
c. harass, cause alarm or distress to other parents, students and/or
Staff;
d. fail to comply with any policy, guidelines, code of conduct, regulation,
notice, direction or instruction given by MM or any Staff in relation to
the conduct of classes or the use of MM’s premises or items or any
matter relating to the provision of the Services;
e. persistently behave in a manner that is disruptive and prevents the
continuation of classes or the provision of the Services;
f. use, disclose or disseminate any of MM’s trademarks or copyright
material without obtaining MM’s prior written consent.

Should any investigations be deemed by MM (in its sole discretion) to be

necessary or appropriate, the Student may be transferred, suspended or
terminated from any or all classes pending such investigation.
5. Conduct of Classes

5.1. MM reserves the right to do any or all of the following, in its sole
discretion, as it may from time to time deem necessary:

a. refuse entry to the Student if the Student is deemed to have any

outstanding fees for the past month;
b. refuse entry to the Student if the Student is deemed to be unwell, or
if MM has reason to believe that the Student has been in contact
with or has been exposed to another Student or person who is
harbouring or is likely to or is suspected to harbour the agents of an
Infectious Disease.

5.2. The Student shall not be entitled to receive any Lesson Materials for
any classes which he or she has not registered or paid for. In the event
that the Student commences classes mid-way during any programme, the
Student shall only be entitled to have access to Lesson Materials utilised
or distributed from the date on which the Student begins attending the
classes.

5.3. Fees for unattended lessons are strictly non-refundable.

5.4. In the event that it is not possible to arrange a replacement class

due to a lack of vacancies in other classes or sessions, the class fees for
the class missed shall not be refunded or pro-rated. Students can arrange
online replacement classes if need be. This clause shall apply
notwithstanding that the Student has valid reason(s) for missing the class.
MM will provide the Student with the Lesson Materials including video
recordings for the particular class which the Student failed to attend the
following week.

5.5. In accordance with our practice over the past 3 to 5 years, please
note that during the month of Ramadan, all lessons will be conducted
exclusively through online means. As most of our staff and students will be
observing fasting during this period, we have taken this into account within
our Terms and Conditions. As a result, your child's in-class learning
experience may be affected for a maximum of 4 to 5 sessions during this
 time. Normal, in-person lesson modes will resume once Ramadan
concludes.

5.6. Tuition fees and course fees are strictly non-refundable.

6. Withdrawal

6.1. Withdrawal notice of at least 1 month is required.

6.2. No refunds or pro-rated fees will be provided for withdrawals made

in the month of lessons. Students are to attend classes for the rest of the
month.

6.3 No withdrawal notice is allowed between 1st and 8th of the month
during which an invoice for the full month will be due. Withdrawal notices
can be made between 9th and end of month during which the full month’s
course fees or tuition fees must be paid up, students to attend classes until
end of the month. There will be no refund made.

6.4 For payments made in advance of multiple months of classes, there

will be no refund provided.

7. Personal Data Protection and Privacy Policy

7.1. The Client, Parents and Student consent to the collection, use and
disclosure of their Personal Data for the registration and continued
enrolment of the Student in MM, and such other purposes as described in
the MM Privacy Policy. The Client, Parents and Student consent to any
Personal Data collected by MM in accordance with the terms of the MM
Privacy Policy. MM Privacy Policy can be found online at
https://mastermaths.com.sg/privacy-policy/

8. Intellectual Property & Media Rights

8.1. The Client, Parents and Students acknowledge that MM own all
rights, title and interest in and to all lessons, classes, tutorials, courses,
and Lesson Materials, all of which are protected by the relevant copyright
and intellectual property laws, and shall not be shared, sold, copied,
recorded, reproduced or disclosed by the Client, Parents and/or Students
by any means or for any purpose without the express written consent of
MM. The Client, Parents and/or Students hereby acknowledge and agree
that all copies (whether physical or digital) of the Lesson Materials,
including all additional online or electronic materials provided by MM
pursuant to Clause 5.2. above, are provided by way of loan and not sale of
rights to the intellectual property. MM hereby grants a non-exclusive
licence to the Client, Parents and Students to use the Lesson Materials for
the purposes contemplated under this Contract, and for no other purpose,
and the Client, Parents and Students shall not sell, assign, gift, sub-license
or otherwise transfer to any third party any rights in the Lesson Materials
without the prior written consent of MM.

8.2. MM further reserves all rights and interests over any intellectual
property created arising as a result of the work or actions of the Student in
conjunction with any of MM’s staff and/or other students for a purpose,
class, event, course and/or activity associated with or offered by MM
(“Student’s Work”). To the extent that the Student’s Work includes any
copyright or other intellectual property rights entitled to protection under
any copyright, trade mark and/or other intellectual property laws of
Singapore or elsewhere, the Student and the Parents on behalf of the
Student hereby assign and agree to assign to MM absolutely and free from
encumbrances the Student’s Work. Any use of any such intellectual
property rights by a Client, Parents and/or Student is subject to the prior
written consent of MM upon such terms and conditions as may be
specified by MM. MM may, at its discretion, allow the Student’s role in
creation/development of intellectual property rights to be acknowledged.

8.3. The Client, Parents and Student further acknowledge that it shall
have no right to use any trademark owned or used by MM without the
express written consent of MM.

8.4. Any unauthorised use, sharing, sale, copying, recording,

reproduction or disclosure of the Lesson Materials (or any part thereof) or
MM’s intellectual property rights, including any unauthorised use of any
trademark owned or used by MM, shall, in addition to any other rights and
 remedies available to MM at law, in equity or under statute, be valid
grounds for the suspension or termination of a Student.

8.5. The Client, Parents and Student consent to MM using the Student’s
and Parent’s name, work, photographs, academic records, photographs,
audio/visual recordings and other material for promotional and other
purposes such as publicising MM and its students’ accomplishments to
internal and external audiences, including in print and online, whether
during the course of the Student’s enrolment with MM or thereafter.

9. Indemnity

9.1. The Client shall:

a. indemnify, defend and hold harmless MM and its Staff from and
against all loss, claims, demands or causes of action and any
liabilities, damages, costs or expenses resulting therefrom (including
expenses and legal fees on an indemnity basis) caused by, arising
out of or relating to the breach of or non- compliance with any terms
of the Contract and these Terms & Conditions on the part of the
Client, Parents and/or Student or arising out of any wilful default,
misconduct or negligence on the part of the Client, Parents and/or
Student;

b. indemnify MM against any loss, cost, claim and expense

(including legal costs on any indemnity basis) that MM may suffer or
incur in protecting or enforcing any rights of MM under this Contract
against the Client, Parents and/or Student.

10. Force Majeure

10.1. MM shall not be liable if it is prevented, hindered or delayed from

carrying out its obligations to the Client, Parents and/or Student by reason
of a Force Majeure event, and MM shall be released from such obligations
to the extent that MM is affected by the circumstances of the Force
Majeure event and for the period during which those circumstances exist.
 10.2. During the period of the Force Majeure event, to ensure its
compliance with applicable laws and regulations, MM shall be entitled to
make all necessary changes or adjustments to the manner in which its
operations and Services are carried out, without the need to amend these
Terms & Conditions, or give any prior notification to the Client, Parents
and/or Students.

10.3. For the purposes of this clause, “Force Majeure” shall mean any
event or act occurring beyond the reasonable control of MM, including but
not limited to any of the following events: a) war, invasion, rebellion,
revolution, insurrection or civil war; b) act of Government; c) earthquakes,
fire, lightning, storms, floods, haze or any other occurrence caused by the
operation of the forces of nature; d) strikes, lockouts, boycotts or labour
disputes; e) terrorism, sabotage or arson; f) pandemics or epidemics of
infectious diseases; or g) any other event similar to any of the foregoing.

11. No Warranty

11.1. MM does not warrant or guarantee that any Services or any

assigned teacher or tutor or any course, workshop, class or programme
developed and/or conducted by MM will help improve the Student’s
academic or other performance and the Client, Parents and/or Student
hereby irrevocably agree and undertake to fully waive and indemnify MM
and its Staff against all consequences arising from any act or omission on
the part of MM, including without limitation any act or omission in respect of
MM’s conduct of classes, allocation of Staff and students, marking of
worksheets, Regular Classes Lesson Materials and Holiday Programme
Course Materials and conduct of Staff, other students and parents.

12. Communications

12.1. For the purposes of the provision of the Services and/or any matter
relating to the Student:

a. MM will and is entitled to communicate with and take instructions

from the Client and all parties who have submitted the Registration
 Form indicating that they are a contact person unless notice in
writing to the contrary is subsequently given by the Client;
b. MM is entitled (but is not otherwise obliged) not to communicate or
correspond with any person or party (including a Parent) who has
not submitted the Registration Form indicating that they are a
contact person or who has not otherwise subsequently been
expressly authorised in writing by the Client; and
c. where MM deems it necessary in the case of urgency or for the
purposes of an emergency, MM will contact and communicate with
any contact person or party whose details or particulars are known
to MM.

12.2. It is the responsibility of the Client and Parents to update MM in a

timely manner in respect of any change in status or particulars of the
Client, Parents and/or the Student. The Client/Parents may do so by
informing MM staff on the relevant channels of communications - email,
phone call, whatsapp messages, SMS.

12.3. Unless otherwise provided for to the Contract, notices which the
Client, Parents and/or Student are required to give to MM under the
Contract must be in writing, addressed to “Master Maths Education Centre
Pte. Ltd.” and sent to 320 Serangoon Road, #14-08 Centrium Square,
Singapore 218108.

13. Determinations

13.1. MM shall be empowered and entitled to make any determination or

issue any notification concerning any matters in relation to the Contract
and the provision of the Services (including the manner in which the
Services are provided and/or the suspension and/or termination of the
Services to any Client or Student) which shall (in the absence of manifest
error) be conclusive evidence as to that matter and shall be binding on the
Client, Parents and/or Student.
14. Confidentiality

14.1. The Client, Parents and Student shall treat and keep all Terms &
Conditions of the Contract and any matter relating to the provision of the
Services and all matters or disputes arising out of or in respect of the
Contract and/or the provision of Services strictly private and confidential
and shall not under any circumstances directly or indirectly through any
other person disclose, communicate or publish the same to any third
parties (unless required by regulatory or judicial authorities and/or with the
express prior written consent of MM) and shall indemnify MM against any
breach of or default in respect of the same.

14.2. Under no circumstances shall MM be required to disclose to the

Client, Parents, Students or any other party any Personal Data (as defined
in the Personal Data Protection Act 2012), personal information, details or
particulars, confidential information or the identities of other students,
parents, Staff or third parties.

14.3. The obligations of the Client, Parents and Student with respect to
Clauses 14.1. and 14.2. above shall survive the termination of these Terms
and Conditions and/or Contract (as the case may be).

15. Entire Agreement

15.1. The Contract (comprising these Terms & Conditions, the MM Privacy
Policy and the Registration Form) shall constitute the entire agreement
between the parties and shall supersede any other prior agreements,
either oral or in writing, between the Client and/or the Parents and/or the
Student and MM. The Client, Parents and Student acknowledge that no
representation, inducements, promises or agreements, orally or otherwise,
have been made by MM which are not embodied herein.

16. Severability

16.1. Any term, condition, stipulation, provision or undertaking in the

Contract which is or may become illegal, void, prohibited or unenforceable
in any respect under any law shall be ineffective to the extent of such
 illegality, voidness, prohibition or unenforceability but shall not otherwise
invalidate or render illegal, void or unenforceable any other term, condition,
stipulation, provision or undertaking contained in the Contract.

17. Third Party Rights

17.1. Save for Staff, a person who is not a party to the Contract has no
rights under the Contracts (Right of Third Parties) Act (Chapter 53B) of
Singapore to enforce or enjoy the benefit of the terms of the Contract.

18. Governing Law and Dispute Resolution

18.1. The Contract shall be governed and construed in accordance with

the laws of the Republic of Singapore.

18.2. Any dispute arising out of or in connection with the Contract must
first be negotiated in good faith between the parties with a view to a
resolution of such dispute. Each of the parties hereto irrevocably agrees
that, if the dispute is not resolved within 30 days of the date of the dispute
first arising, the courts of Singapore shall have exclusive jurisdiction to
hear and determine any suit, action or proceeding and to settle any
disputes which may arise out of or in connection with the Contract and, for
such purposes, irrevocably submits to the exclusive jurisdiction of such
courts.

18.3. All disputes and the resolution of such disputes (whether conducted
through negotiation, litigation or otherwise) shall be strictly private and
confidential between the parties.

19. Changes to Terms and Conditions

19.1. MM may update these terms and conditions from time to time.