SWETHA M B,

🖂: imswetha786@gmail.com
✆: +91-7353408268
SUMMARY:
• Having a 3+ years of experience on Salesforce.com application customization as Administrator and
Developer. Have a strong business understanding of Customer Relationship Management
• Excellent understanding of Software Development Life Cycle (SDLC) including analysis requirement,
design, development, enhancements, testing, deployment, maintenance of enterprise application
• Expertise at administrative tasks such as user management, creating profiles, roles and permission sets
towards business requirements
• Worked on designing user interface, LWC components, Lightning Components, triggers, batch class,
custom objects, tabs, fields, page layout, record types, formula fields, validation rules, workflow rules,
OWD, sharing rules, approval process, lightning process builder, reports and dashboards.
• Designed various business flows in Visual Force Pages, Apex Classes, Lighting Components, Lighting
Applications and Triggers for functional needs within Salesforce.
• Worked on Future Methods, Batch apex, Queueable apex and Scheduled apex.
• Having experience in integration with REST API
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the
application using platform database objects.
• Involved in writing Test methods for code coverage and troubleshooting the existing issues in the
environment.
• Experience in working with HTML, CSS, SLDS, JavaScript.
• Experience in data migration from MS-Excel, Outlook and Legacy Systems using Data Loader, and
Salesforce.com Import and Export Wizard.
• Excellent experience on Object Oriented Programming Language
• Good Experience in interacting with End Users and a good team player with a work ethics, committed
to work hard. And strong in Analytical, Programming and Technical.
• Excellent analytical skills, team player, self-motivated, quick learner with good communication skills
and trouble-shooting capabilities
• Excellent interpersonal, research and problem-solving skills with a passion for technology

PROFESSIONAL EXPERIENCE:
Duration Company Role

Jul 2020 – till date Proaxive Consultants Pvt Ltd, Bangalore, India Senior Software Developer

Zopper Software solutions Pvt. Ltd. Bangalore,

Dec 2018 – jun 2020 Software Developer
India

EDUCATION QUALIFICATIONS:
Qualification Institution/University
Karnataka State Womens
Bachelor of Arts (Economics)
University, Bijapur.
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CERTIFICATIONS:

• Salesforce Platform Developer 1 Certification

TECHNICAL PROFICIENCY:
Salesforce skills

Competency Expertise
Apex Triggers, Apex classes, Callouts, Future Calls, SOQL, Governor
Programming Skills
Limits, Batch Apex, Schedulers, Visual Force Pages
Lightning Lightning Web Components
Flows, Process Builder, Workflows, Approval Processes, Reports,
Customization
Dashboard, Validation Rules, Formulas
Users, Profiles, Permission Sets, OWD, Sharing Settings, Email
Configuration
Templates, Email Services, Custom Objects
Integration REST Web Services, HTTP Callout
Data Migration Tools Data Loader, dataloader.io
Development Tool Developer Console, Workbench, VS Code
PROJECTS HANDLED:
Project #1
Title : Q1 Implementation
Client : Credibility Capital
Role : Sr. Developer
Team Size :6
Environment :Salesforce CRM, Apex, Trigger, Lightning Web Component, Visual Force, VS Code, Data loader
Description:
Credibility Capital offers short-term loans to borrowers, often those with poor credit who have an immediate
financial need. Credibility Capital provides low-cost financing solutions to successful small businesses, without
the collateral requirements and endless paperwork of conventional bank loans.
The company describes itself as a safer, cheaper alternative to payday loans, and can help borrowers cover
unexpected expenses like car repairs and medical emergencies.
Responsibilities:
• Development using Apex classes, Apex triggers, visual force pages, visual force components, standard
controllers, custom controllers, and extensions
• Worked with Apex Scheduler to invoke Apex classes at regular intervals
• Worked with Dynamic Apex to access S-Objects and Field describe information, execute dynamic
SOQL, SOSL and DML queries.
• Wrote new test classes and worked on existing test classes for the improvement of the overall code
coverage.
• Performed Data loads into Production by using Apex Data Loader

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 • Created pick lists, dependent pick lists, lookups fields, junction objects, master detail relationships,
custom buttons, validation rules and formula fields, Visual Force Custom Controllers to customize the
view and functionality of the page according to the organizational needs.
• Expertise in configurational areas like creation of objects, fields, Page layouts, Record types, custom
buttons, validation rules, static resources etc.
• Customized tabs with various standard objects like Accounts, Contacts, Leads, Cases and Solutions.

Project #2
Title : Territory Management
Client : Touch Bistro
Role : Software Developer
Team Size :5
Environment : Salesforce CRM, Apex, Trigger, Visual Force, VS Code, Custom Objects
Description:
Touch Bistro provides restaurateurs with innovative technology that makes running a restaurant easier. The
company offers an all-in-one restaurant management system that includes payment processing, online
ordering and reservations. It has a table management system that makes it easy to design floor plan and
rearrange it, take orders by table, and manage capacity. Restaurants are in sales cloud, here maintained
Accounts and Opportunity details through Territory Management.
Responsibilities:
• Used my expertise for the creation of Administrative tasks like Creating Profiles, Roles, Users, Page
Layouts, Permission Sets, Email Services, Approvals, Activities and Sharing Model (Organizational Wide
Defaults).
• Customization of the Organization profile, creation of custom objects, custom fields, formula fields.
• Creation of page layout for custom object as well as standard objects for respective profiles.
• Designed and developed apex program, apex triggers for various functional needs in the application.
• Worked on Apex Classes, Triggers, asynchronous apex such as Future, Queueable, Batch Classes
• Worked on Custom settings, Approval Processes, Workflows, Process builder
• Involved in Unit Testing and Test Coverage for Triggers and Apex classes
• Created Territories and Territory Types, Territory Models
• Created Assignment Rules for Territories
• Involved in Import and export the data to Salesforce using Data Loader
Project #3
Title : Loan Management
System
Clien : Spot Loan
t
Role : Salesforce Developer
Team Size :6
Environment : Salesforce Admin, Apex, Trigger, Visual Force, Developer Console
Description:
Spot Loan company offers quick financial solutions to consumers in select states of USA. Since its establishment
in 2012, Spot Loan has provided over one million loans to hundreds of thousands of Americans in need. Loans
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are designed to help individuals to deal with emergencies such as rent, medical bills, car repairs, and expenses
related to one’s job. Spot Loan is a better way to borrow extra money as an installment loan, the balance of
which can be paid down with each on-time payment.
Responsibilities:
• Created user Roles and Profiles and given them Security controls and shared settings.
• Customized tab worked with various standard objects like Accounts, Contacts, Leads, Campaigns, Cases
and Solutions.
• Designed, implemented, and deployed Custom objects, Page layouts, Custom tabs, Components to suit
to the needs of the application.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created
junction objects to establish connectivity among objects.
• Developed workflow rules for various tasks and Email alerts as per the requirement.
• Created formula fields and validations rules, Workflow and Approval process to help eliminate
duplicate records
• Created user Roles and Profiles and given them Security controls and shared settings.

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