Apaprac
Apaprac
Apaprac
Parush
Department of psychology, Sri Aurobindo College(Evening)
DSC 13: Essentials of organization psychology
Ms. Suruchi Singh
AIM - To study the level of job satisfaction and leadership qualities among government and
private sectors
Introduction
Public sector and Private sector
The private sector and public sector are two essential components of an economy, each with
distinct purposes and structures. The private sector consists of businesses and organizations
owned by individuals or corporations, with a primary focus on profit generation. These entities
operate across a wide range of industries, from small businesses to large multinational
companies like Apple and Amazon. Private sector organizations are typically funded through
private investments, revenue from sales, and sometimes loans. They thrive on competition and
innovation, constantly seeking to improve services and products to maintain profitability and
market relevance.
In contrast, the public sector includes government-controlled institutions and services
designed to serve the public good rather than generate profit. Its primary focus is on providing
essential services such as healthcare, education, public safety, infrastructure, and welfare.
Public sector organizations include public schools, hospitals, police departments, and
government agencies like the Department of Education or local city councils. Funded by taxes
and government revenue, the public sector ensures access to critical services, especially in
areas where the private sector may not operate profitably.
While the private sector is driven by profit and market forces, the public sector aims to
promote equity and societal welfare. Public sector activities are often guided by long-term goals
and societal needs, while the private sector responds quickly to market demands and consumer
behavior. Both sectors are interconnected, as governments often regulate private businesses to
ensure compliance with laws and standards, while private companies may rely on public
infrastructure and services. Ultimately, the private sector drives economic growth and
innovation, while the public sector ensures that essential services are available to all,
maintaining societal stability and well-being.
Job Satisfaction
Job satisfaction refers to the degree of contentment individuals feel toward their work,
reflecting how much they enjoy their job and its various aspects. It is influenced by a range of
factors, including the work environment, compensation, career growth opportunities, and work-
life balance. A positive and supportive workplace, where employees have good relationships
with colleagues and managers, contributes significantly to job satisfaction. Additionally, feeling
that one's work is meaningful, challenging, and aligned with personal skills can increase this
satisfaction. Fair compensation, along with benefits like health insurance, bonuses, and flexible
working arrangements, also plays a key role. Opportunities for career advancement and skill
development further enhance job satisfaction, as employees appreciate the chance to grow
within the organization. Work-life balance is another important factor, as maintaining harmony
between professional and personal life is essential for long-term contentment. Strong
management and leadership, characterized by open communication, support, and fairness, can
also positively impact how employees feel about their jobs. Ultimately, job satisfaction benefits
both employees and organizations, leading to higher productivity, increased loyalty, and better
workplace morale, while dissatisfaction can result in poor performance and higher turnover.
Leadership
Leadership in the context of organizations refers to the ability of individuals in
managerial or executive roles to guide, motivate, and influence their teams toward achieving
organizational goals. Effective leadership is crucial for the success of any organization, as it
shapes the company’s culture, drives strategic decision-making, and impacts employee
performance and morale.
In an organizational setting, leadership involves setting clear visions, communicating
goals, and aligning the efforts of employees with the broader objectives of the company.
Leaders provide direction by defining what needs to be done, who will do it, and how it will be
accomplished. A key element of organizational leadership is motivation—leaders inspire
employees to perform at their best by fostering a positive and motivating work environment. This
can be achieved through recognition, support, opportunities for growth, and setting an example
of dedication and accountability.
Moreover, leadership is not just about managing tasks but also about building
relationships within the organization. Good leaders communicate effectively, listen to employee
concerns, and encourage collaboration and innovation. They play a critical role in developing
talent, empowering employees to take on new challenges, and creating pathways for career
advancement.
Leadership styles can vary depending on the organization's culture and needs. Some
leaders take a more authoritative approach, making decisions unilaterally, while others prefer a
democratic style, involving employees in decision-making processes. Still, others may adopt a
transformational approach, focusing on inspiring change and encouraging employees to think
creatively and embrace new ideas.
In essence, leadership in organizations is about more than just management—it’s about
inspiring, guiding, and developing people to achieve collective success. Effective leaders not
only help organizations meet their strategic objectives but also foster a work culture that attracts
and retains talented employees, driving long-term organizational growth and success.
Leadership Styles
Autocratic Leadership
Autocratic Leadership is characterized by a leader who makes decisions independently with
little to no input from team members. In this style, leaders have complete control, set clear
expectations, and provide specific instructions. It is effective when quick decisions are required,
or in situations where strict oversight is necessary, such as during crises or with inexperienced
team members. However, the lack of team involvement in decision-making can lead to low
morale and reduced creativity among team members, who may feel undervalued or overlooked.
Democratic Leadership
Democratic Leadership, also known as participative leadership, involves the leader encouraging
team members to contribute ideas and feedback during the decision-making process. This
inclusive approach fosters a sense of ownership and belonging among team members, often
leading to higher levels of motivation and satisfaction. It’s effective for building strong team
relationships, increasing creativity, and promoting engagement. However, this style can be time-
consuming, especially when consensus is needed, making it less ideal for situations requiring
swift action.
Laissez-faire Leadership
Laissez-faire Leadership takes a hands-off approach, providing team members with a high level
of autonomy to make decisions and manage their work. Leaders offer guidance and resources
when needed but generally allow individuals the freedom to determine their paths. This style
works well with highly skilled, self-motivated teams that require minimal oversight. However, it
can lead to confusion, lack of direction, and decreased productivity if team members are not
sufficiently experienced or lack the discipline to manage their responsibilities effectively.
Review of literature
Correlational Studies Between Leadership style and Job Satisfaction
1. Belias & Koustelios
The review explores the relationship between leadership styles and job
satisfaction among employees. It highlights how leadership significantly impacts
employee satisfaction, which in turn is influenced by factors like workplace
culture and superior-subordinate relations. Various leadership styles, including
autocratic, democratic, and laissez-faire, are discussed, with an emphasis on
transformational leadership, which tends to yield better job satisfaction and
employee commitment. Leadership also plays a key role in shaping
organizational culture, which affects employee behavior and attitudes.
2. Bogler
The literature review in "The Influence of Leadership Style on Teacher Job
Satisfaction" by Ronit Bogler examines the impact of principals' leadership styles
(transformational and transactional) and decision-making approaches (autocratic
versus participative) on teacher job satisfaction. The study suggests that
transformational leadership, which inspires and motivates teachers, has a
stronger positive effect on job satisfaction compared to transactional leadership,
which relies more on rewards and maintaining the status quo.
3. Pool
The study examines the factors influencing job satisfaction among 125
adult Americans aged 20 to 46, focusing on substitutes of leadership, leadership
behaviors, and work motivation. Results indicated that all but subordinate
substitutes were significant predictors of job satisfaction. Task substitutes,
organizational substitutes, consideration leadership behavior, initiating structure
leadership behavior, and work motivation collectively accounted for 54% of the
variance in job satisfaction. Notably, work motivation—based on expectancy
theory—and consideration leadership style had the most substantial impact on
satisfaction levels.
5. Brooke
The debate between public and private sectors has been widely studied,
focusing on efficiency, job security, compensation, and working conditions. Public
sector employees are often motivated by intrinsic values, such as societal
contributions, while private sector employees are driven by extrinsic rewards like
higher salaries and career growth (Perry & Hondeghem, 2008). Public
organizations are typically more bureaucratic, impacting motivation and job
satisfaction compared to the more flexible private sector (Boyne, 2002; Rainey &
Bozeman, 2000). Public sector jobs offer greater job security and work-life
balance, while private sector roles provide higher remuneration and promotion
opportunities, making a direct comparison complex (Buelens & Van den Broeck,
2007).
In the context of this study, which used the Generic Job Satisfaction Scale
developed by Macdonald and MacIntyre (1997), data was collected from a
sample of 60 male and female employees from Anand district through face-to-
face interviews. The analysis showed that there is no significant difference in job
satisfaction between government and private employees. This finding suggests
that, in this region, both sectors may offer comparable levels of satisfaction,
potentially due to similar working conditions or benefits offered by employers.
The study’s findings highlight specific actionable items for managers, such
as tailoring strategies to enhance job satisfaction based on sector-specific needs
and cultural context. It also points to the importance of future research that
focuses on more detailed country-specific variations and explores sectoral
determinants on a global level, recognizing the complex interplay of factors
affecting job satisfaction in different environments.
Using survey data from 949 public and private managers in Denmark, the
study found significant differences in job context between public and private
sector managers. Public sector managers experience higher job complexity and
lower role clarity, which contributes to their preference for participative
leadership, involving employees in decision-making processes to navigate the
complexities and uncertainties of their roles. In contrast, private sector managers,
facing clearer role definitions and greater autonomy, tend to adopt more directive
leadership, focusing on achieving specific outcomes efficiently.
These findings highlight that differences in job context, such as the degree
of role clarity and autonomy, significantly influence the leadership styles
employed in the public and private sectors. Public managers, dealing with a more
ambiguous work environment, are inclined toward collaborative leadership, while
private sector managers, with a clearer scope of responsibility, prefer directive
approaches. Understanding these dynamics can help managers across sectors
develop leadership strategies that align with their specific job contexts and
optimize their teams' effectiveness. Future research could further explore how
other contextual factors impact leadership styles across different countries and
organizational settings.
2. Andersen
The literature on managerial behavior often seeks to understand the
distinctions between public and private sector managers, focusing on aspects
such as leadership style, decision-making, and motivation. Traditionally, public
and private sector managers have been viewed as differing fundamentally due to
the nature of their organizational environments (Boyne, 2002; Rainey &
Bozeman, 2000).
The findings suggest that the higher job satisfaction levels among private
school teachers can be attributed, at least in part, to more favorable
environmental factors, such as better work conditions and motivational support
from school principals. This study underscores the importance of leadership style
and environmental factors in shaping job satisfaction, particularly in times of
financial strain. Future research could explore the specific aspects of leadership
and organizational conditions that most significantly impact job satisfaction
across various educational settings, especially in regions facing economic
challenges.
5. Kılıç
This study aims to compare the leadership styles of public and private
school principals, specifically focusing on democratic, autocratic, and laissez-
faire leadership as perceived by teachers. The research was conducted among
teachers in public and private schools in the central districts of Konya during the
2018-2019 academic year. Data were collected from 420 randomly selected
teachers using the Leadership Style Scale of School Principals, developed by
Kılıç and Yılmaz (2018), within a quantitative research framework.
The analysis revealed significant differences in the leadership styles
exhibited by public and private school principals. Private school principals
demonstrated a higher mean score in the democratic leadership style, indicating
a more participative approach. Conversely, public school principals had higher
mean scores in both autocratic and laissez-faire leadership styles. The findings
highlighted that public school principals were more likely to adopt autocratic
leadership, which received the highest mean score among the leadership styles
assessed, while private school principals scored the lowest in laissez-faire
leadership.
These results suggest that the context of public versus private education
influences the leadership styles of school principals, with public school principals
tending to favor more directive approaches, while private school principals are
more inclined towards democratic practices. Understanding these dynamics can
help inform leadership training and development programs tailored to the specific
needs and environments of public and private schools. Future research could
further explore the implications of these leadership styles on teacher satisfaction
and student outcomes within different educational contexts.
Rationale
This study examines job satisfaction and leadership qualities in government versus
private sectors, crucial due to their differing organizational cultures and structures.
Understanding these differences can help improve employee motivation, retention, and
leadership development. Findings may provide insights for HR and policymakers to
tailor strategies that enhance job satisfaction and effective leadership, supporting
productivity and organizational success in each sector.
Problem
To explore the level of job satisfaction and leadership styles among government and
private sector employees.
Objective
To study the level of job satisfaction and leadership styles among government
and private sector employees.
To compare the level of job satisfaction and leadership styles in private and
government sector employees
Hypothesis
H1- There will be no correlation between level of job satisfaction and leadership styles
among government sector employee.
H2- There will be no correlation between level of job satisfaction and leadership styles
among private sector employees
H3-There will be no significant difference between the different levels of job satisfaction
between government and private sector employees.
H4- there will be no significant difference between leadership styles among government
and private sector employees.
Methodology
Research design
Comparative research design was used for this study. A comparative research design is a
methodological approach in which researchers systematically compare two or more groups,
cases, variables, or conditions to identify patterns, relationships, and differences. The goal of
this design is to understand how variables or groups differ, which can offer insights into
causation, correlation, or the impact of specific variables.
Sample
Our sample consisted of 2 individuals employed in private sector and 2 in government sector.
This individual data was then pooled with the data from the rest of the students. Then the total
sample became 146 individuals out of which 73 were from government sector and 73 were from
private sector. It was made sure that none of them were suffering from any illness and that they
were willing to participate. Purposive sampling was used as the sampling method. Our first
participant was a 42 year old female from the private sector. Our second participant was a 32
year old Male from the private sector. Our third participant was a 33 year old male from the
government sector. Our fourth participant was a 45 year old male from the government sector.
Tools
1. The Leadership Style Questionnaire
It was given by Peter G. Northouse in the year 1997 and revised for the last time in
2021. It is generally considered reliable, with consistent results across various studies,
although its self-reported nature may introduce some bias. It demonstrates content
validity by aligning with established leadership theories like transformational,
transactional, and laissez-faire leadership. The LSQ uses a Likert-type scale(1-5), where
respondents rate statements on a scale to indicate the extent of agreement. The scoring
criterion involves calculating the scores for each leadership style based on the
responses, which helps identify the predominant leadership style of an individual. It
measures leadership styles in three dimensions, democratic, autocratic and laissez-
faire.
2. The work and meaning inventory
The Work and Meaning Inventory (WAMI), developed by Michael Steger in 2012,
assesses the degree to which individuals find meaning in their work. It is considered
reliable, with studies showing good internal consistency and test-retest reliability. The
scale demonstrates good construct validity, as it effectively measures the concept of
meaning in work, which is central to theories of well-being and motivation. The WAMI
uses a Likert-type scale, typically ranging from 1 (strongly disagree) to 5 (strongly
agree), where respondents rate statements about the purpose and significance of their
work. The scores help determine how meaningful an individual perceives their work to
be, with higher scores indicating a greater sense of work-related meaning. It assesses a
total of 3 subscales. namely Positive Meaning subscale score, Meaning-Making through
Work subscale, and the Greater Good Motivations subscale.
Instructions
Following instructions were given to the subject. These were directly sourced from the tools.
Procedure
Proper consent was taken from each and every participant and they were informed
about the goal of the study. After the participants consented to the study, they were taken to a
quiet and comfortable environment where they can comfortably fill out the questionnaires
without any disturbance. The estimated time for completing both questionnaires was
approximately 20-30 minutes. The estimated time for completing both questionnaires was
approximately 20-30 minutes.
After the participants finished, the researchers collected the completed questionnaires
and input the data into SPSS for analysis. The analysis focused on identifying trends and
correlations between perceived work meaning, job satisfaction levels, and leadership styles
across the government and private sectors. This structured approach aimed to yield meaningful
insights into how leadership impacts employee well-being in different organizational contexts.
Figure: Procedure of data collection and analysis
Rapport
establishment
Control of
extraneous
variables
Consent
Proforma in
hand
Tabulation of
data
Grouping of data
and analysis
Results
This table indicates the individual results we received from the 4 employees we interviewed
individually. Top three columns are the leadership style questionnaire scores while the bottom
three are the WAMI scores.
Table 2 presents the correlation coefficients for government sector participants. Notably, a
significant positive correlation was found between meaning making through work and
democratic leadership style (r = .320, p = .006), indicating that those who perceive their work as
meaningful are more likely to experience democratic leadership. However, other correlations,
such as those involving positive meaning and greater good motivations, did not reach statistical
significance.
As we can see the highest meaning making through work and positive meaning scores correlate
relatively highly with authoritarian leadership style. While the greater good motivations score is
the opposite. It scored the highest correlation with the democratic leadership style.
The data analysis was conducted using SPSS to examine the relationships between
leadership styles and various dimensions of work meaning among participants from both
government and private sectors. The analysis included correlation coefficients and independent
samples t-tests, providing insights into how leadership styles influence job satisfaction and
meaningfulness at work.
Table 4: Group Statistics
Std. Error
Govt/Pvt N Mean Std. Deviation Mean
Group Statistics
Table 4 summarizes the group statistics for both sectors. The means for democratic leadership
were higher in the private sector (M = 22.21) compared to the government sector (M = 20.92),
indicating a potential preference or effectiveness of democratic leadership in private
organizations. Conversely, the means for authoritarian and laissez-faire leadership styles were
relatively similar across both sectors.
Discussion
The study aimed to explore job satisfaction and leadership qualities among employees in
government and private sectors, focusing on the relationships between leadership styles, job
satisfaction, and sector of employment. The findings revealed interesting patterns in how
different leadership styles affect employees' motivations and satisfaction levels in both sectors.
Our first participant which was from the government sector had authoritarian leadership
as the most dominant leadership style, followed by democratic and then lastly laissez-faire.
Their positive meaning score was on the lower side along with their meaning making through
work score and greater good motivations score. Our second participant from the government
sector had higher than average positive meaning and meaning making through work scores and
significantly higher than average greater good motivation score.
Our first individual from the private sector had authoritarian leadership as the most
dominating leadership style and it was also significantly higher than our average of all the
participants. They also had about average positive meaning score and below average meaning
making through work score and above average greater good motivation score. Our second
private sector participant was similar to the first one in terms of leadership style. But all of his
Work and meaning inventory scores were significantly higher than average.
In the government sector, democratic leadership showed a significant positive
correlation with "meaning making through work." This indicates that government employees who
experienced democratic leadership were more likely to find purpose and fulfillment in their roles.
(Belias, D., & Koustelios, A. 2014) The absence of strong relationships between other
leadership styles and work-related motivations in the government sector suggests that the
influence of leadership on job satisfaction is complex and varies depending on the style. In
contrast, no significant correlations were found between leadership styles and work motivations
in the private sector, which implies that leadership style may not be the primary determinant of
job satisfaction there. Private sector employees might prioritize other factors such as
compensation, career advancement opportunities, and work environment over leadership styles.
The analysis of leadership styles across both sectors indicated that democratic
leadership was more prevalent in the private sector,(Kılıç, Y., 2022) as demonstrated by its
higher mean score compared to the government sector. The t-test results further confirmed a
statistically significant difference in democratic leadership between the two sectors, suggesting
that employees in private organizations are more likely to experience participative decision-
making. This could contribute to a more positive work culture and higher levels of job
satisfaction. On the other hand, authoritarian and laissez-faire leadership styles did not show
significant differences between the sectors, indicating similar levels of these styles in both
environments.
The study also assessed job satisfaction indicators, such as "meaning making through
work" and "greater good motivations." The results showed no significant differences in these
indicators between government and private sectors. Employees in both sectors appeared to
derive similar levels of meaning from their work, regardless of their organization's leadership
style or context.
To enhance job satisfaction in the government sector, managers could benefit from
adopting more democratic leadership approaches, which may help employees find greater
meaning and fulfillment in their work. In the private sector, focusing on other motivators such as
career development opportunities and competitive compensation, in addition to leadership
improvements, could further boost employee satisfaction. It is also worth noting that the small
sample size of the study, with only four participants, limits the generalizability of these results.
Future research should use a larger and more diverse sample to obtain findings that can be
more widely applied. Additionally, future studies could consider the impact of cultural and
contextual factors on leadership and job satisfaction, as these factors play a significant role in
shaping employee experiences across sectors.
In summary, the study provides valuable insights into the leadership styles and job
satisfaction levels of employees in government and private sectors. It emphasizes the
significance of adapting leadership styles to meet the needs of employees within each sector
and suggests that participative leadership can play a crucial role in enhancing job satisfaction,
particularly in public organizations.
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