MALIK T.A _Logistics_Resume

MALIK T.
Contact: +971 50 151 7156

Email id: malikkottol@gmail.com
LinkedIn: linkedin.com/in/malik-anwar
Location: Al Qusais, Dubai
LOGISTICS PROFESSIONAL
6 Years of experience in the field of Logistics & Supply Chain,
Specialized in Data Entry, Documentation, Customer Service, Operation and Adminisration
High performing,strategic thinking logistics professional with 6 years of experience and comprehensive background in
collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse
issues. Highly skilled at relationship building with clients and across organizations and teams. Exceptional communication
and time management skill. Proficient in managing and maintaining documents in a systematic and organised manner.
CORE SKILLS
• Deadline and scheduling Management
• Microsoft Office –MS Word,MS Excel,MS Powerpoint
• Shipping Documentation
• Inventory Management Procedures
• Logistics and Warehouse Operation
• Freight forwarding
• Spreadsheet Tracking
• Operational Efficiency
• Leadership and Team building
• Customer Relationship Management
PROFESSIONAL EXPERIENCE.
OPERATION EXECUTIVE 3 years
ARAMEX EMIRATES LLC | DUBAI, UAE

• Ensuring all international and domestic shipments are processed accurately and on time to the customer.
• Coordinate with other departments and subsidiaries regarding logistics operations inorder to complete the
daily tasks.
• Creating shipping documents such as Bill of entry, invoices, packing list,Bill of Lading,etc.
• Planning and tracking of shipments according to customer requirements.
• Ensure the shipments comply with all applicable laws and regulations, including customs,export and import
rules and transportation regulation.
• Maintain accurate reports of shipping details,ensuring all datas are closely monitored and up to date.
• Correcting the entire issues related to customer service for the delivery of bank documents and e-commerce
shipments.
• Manage a large volume of shipments, monitoring all the activities performed in order to assure deliveries to the
customers including UAE CWC shipments.
• Follow up of deliveries with courier teams, assuring on time deliveries, and arranging urgent deliveries too for
the utmost satisfaction of customers.
• Ensure the completion of data and document archiving, in order to maintain the company’s records.
• Monitoring all enquiries from the call center, management, clients and taking right decision and action in order
to complete the requirements.
• Arranging same day deliveries/bullet deliveries depending upon the customer priority.
• Keeping good relationship with the clients by coordinating with them on daily basis to ensure the smooth
service.
• Arrange international bank deliveries.
• Return all bank shipments accordingly.
• Responsible to contact customers and arrange all pending shipments.
• Enroll all shipment records and updates in internal software of inbound shipments (bank & E-Commerce).
• Report to supervisor on day to day basis of shipment progresses.
• Review and recheck CMS pending shipments and arrange the rest of the shipments on day to day basis.
• Responsible to perform as account handler and meet customer requirements accordingly.
• Report all POD details to the concerned clients upon delivering day basis.
• Managed system support functions to set priorities and service expectations.
• Process and enter customer orders into database and provided proactive customer service for accounts.
OPERATION HEAD 2 years
ENSOL MANAGEMENT CONSULTANCY LLP | KERALA, INDIA

• Managing logistics strategies.
• Oversee the day to day operation of the warehouse including receiving, storage and dispatch of goods.
• Manage a team of warehouse staff, including training and performance management.
• Collaborate with other departments to improve overall supply chain effectiveness.
• Arranging documents, permits and gate passes.
• Manage warehouse inventory and maintain accurate and up-to-date inventory records.
• Responding to consumer inquiries and grievances.
OPERATION COORDINATOR 1 year
ABT PARCEL SERVICES | KERALA, INDIA

• Responsible to prepare invoices, debit note and credit note to customers.
• Filing the documents properly, entering in the job book and assisting for preparing delivery note.
• Checking tariff code and valuation of invoices and ensuring accurate calculation.
• Responsible to prepare management report on weekly basis.
• Maintaining strong and cordial relationship with customers & prime prospects and simultaneously conveying
customer feedback, their complaints and suggestions on company service to the management.
EDUCATION
Bachelor of Social Works – University of Kerala
Plus Two –National Institute of Open Schooling
SSLC – Kerala State Board of Education
CERTIFICATION
Valid IELTS English Proficiency Test Certificate
PERSONAL VITAE
• Date of birth : 15-01-1993
• Nationality : Indian
• Gender : Male
• Passport No : V7441059
• UAE Driving license

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MALIK T.

Contact: +971 50 151 7156

ARAMEX EMIRATES LLC | DUBAI, UAE

OPERATION HEAD 2 years

ENSOL MANAGEMENT CONSULTANCY LLP | KERALA, INDIA

OPERATION COORDINATOR 1 year

ABT PARCEL SERVICES | KERALA, INDIA

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