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HR Consultatation

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Based on employee feedback, this study lists the primary problems that

Fresh Price Accounting, Inc. is facing and offers suggestions for enhancing
HRM procedures. The main problems include low motivation, discriminatory
behaviors, fear of losing one's work because of a prolonged leave of
absence, and insufficient training. By addressing these problems using the
suggested techniques, Fresh Price Accounting, Inc. will be able to lower staff
attrition, increase worker satisfaction, and create a more welcoming and
effective work environment.

Key Issues Identified

Lack of Motivation

Findings: More than 68% of workers said they were unmotivated to work
harder than they should have. There are several reasons for this lack of
motivation, such as unclear performance goals, little opportunity for
professional progression, and inadequate acknowledgment.

Impact: Low employee motivation results in lower engagement and


productivity. Lack of motivation among staff members discourages them
from going above and beyond in their jobs, which stifles innovation and
progress.

Example: Workers could just finish the bare minimum of work, which would
prevent them from taking initiative or being creative. This can hinder the
company’s ability to stay competitive in the market.

Supporting Research: Tetrick and Haimann (2014) assert that increasing


employee appreciation is essential to raising motivation and output.
Programs for employee recognition that highlight accomplishments may
greatly raise spirits and motivate staff to pursue greatness.

Fear of Job Loss Due to Extended Leave

Findings: 87% of workers said they couldn't take long leaves of absence due
to illness or a family member's illness without worrying about losing their
jobs. The company's unclear leave policy and lack of assistance for staff
members going through personal crises aggravate this worry.

Impact: Employee stress and associated health problems are increased


when they fear losing their jobs as a result of taking longer leaves.
Employees may choose to report to work when ill out of fear of missing
essential time off, which lowers productivity and general workplace health.
Example: When a worker must tend to a sick family member, they could feel
obliged to work through it, which can result in burnout and poor work output.

Supporting Research: According to Shifrin and Michel (2022), having


flexible work schedules and well-defined leave policies can lower stress
levels and enhance general wellbeing. Employers who encourage work-life
balance typically have more devoted and satisfied workers.

Discriminatory Practices

Findings: Four workers lost their jobs as a result of being disabled or


becoming pregnant. Additionally, minorities feel excluded and misunderstood
at this firm, as white males make up 91% of the workforce. This lack of
inclusivity and diversity is a serious problem.

Impact: Discriminatory actions put the business at risk for legal trouble,
harm its brand, and reduce the advantages of having a diverse staff. An
office that lacks variety may be homogeneous, which inhibits innovation and
creativity.

Example Different viewpoints and ideas are brought to Fresh Price


Accounting, Inc. via a varied staff, something that the company currently
lacks. This may make it more difficult for the business to comprehend and
cater to a varied clientele.

Supporting Research: Diversity efforts have the potential to stimulate


creativity and build an inclusive workplace, as noted by Thomas and Kanji
(2004). Businesses that support diversity and inclusion have access to a
multitude of viewpoints and concepts.

Inadequate Training

Findings: 62% of employees who departed within six months cited poor
training as a key cause for their departure. This suggests that the company's
training and onboarding initiatives are inadequate.

Impact: Poor training raises the expense of hiring new employees and
results in high turnover rates. When workers are undertrained, they find it
difficult to carry out their responsibilities efficiently, which might cause them
to become frustrated and quit.

Example: New recruits may experience anxiety and a lack of support, which
might lead to a lack of confidence and an early exit from the organization.
Supporting Research: Employee turnover is decreased by providing
training in in-demand industries through Amazon's Career Choice program.
By putting money into staff training, Amazon has developed a
knowledgeable and devoted team.

Recommendations

Enhance Employee Motivation

Strategies:

1. Implement recognition programs to celebrate employee achievements.

2. Provide career development opportunities, such as training and


mentorship programs.

3. Set clear performance goals and provide regular feedback.

Rationale: Employees that are motivated are more engaged and productive.
Recognition programs and professional development opportunities may
increase morale and push staff to strive for excellence.

Example: It has been demonstrated that Google's employee appreciation


initiatives increase morale and output. Google has developed a driven and
engaged staff by rewarding hard work and offering growth chances.

Supporting Research: The significance of employee appreciation in


augmenting motivation and productivity is underscored by Tetrick and
Haimann (2014). Programs for employee recognition that highlight
accomplishments may greatly raise spirits and motivate staff to pursue
greatness.

Improve Work-Life Balance

Strategies:

1. Introduce flexible working hours and remote work options.

2. Establish a clear leave policy that supports employees during personal


crises.

3. Promote a culture of work-life balance through leadership and


communication.

Rationale: Workers who experience personal support are more likely to be


devoted to their jobs and productive. Stress can be decreased and general
wellbeing can be enhanced with flexible work schedules and well-defined
leave policies.

Example: Flexible work schedules are provided by organizations like


Salesforce, which increases employee happiness. Salesforce has established
a happy and effective work environment by enabling workers to maintain a
healthy work-life balance.

Supporting Research: According to Shifrin and Michel (2022), having


flexible work schedules and well-defined leave policies can lower stress
levels and enhance general wellbeing. Employers who encourage work-life
balance typically have more devoted and satisfied workers.

Promote Diversity and Inclusion

Strategies:

1. Implement diversity training programs to raise awareness and promote


inclusivity.

2. Establish employee resource groups to support minority employees.

3. Ensure fair hiring practices by implementing blind recruitment


processes.

Rationale: Improved business culture and creativity are fostered by a


diversified staff. Employee resource groups and diversity training help foster
a more welcoming workplace where all workers are treated with respect.

Example: IBM has received recognition for its diversity initiatives for
fostering an inclusive work environment. IBM has gained access to a variety
of viewpoints and ideas by fostering diversity and inclusion.

Supporting Research: Diversity efforts have the potential to stimulate


creativity and build an inclusive workplace, as noted by Thomas and Kanji
(2004). Businesses that support diversity and inclusion have access to a
multitude of viewpoints and concepts.

Enhance Training Programs

Strategies:

1. Develop comprehensive onboarding programs to support new hires.

2. Offer continuous learning opportunities through workshops and online


courses.
3. Provide mentorship programs to guide employees in their career
development.

Rationale: Employees with proper training are more certain and productive
in their positions. Extensive training initiatives can boost productivity and
lower employee turnover.

Example: Employee turnover is decreased by providing training in in-


demand industries through Amazon's Career Choice program. By putting
money into staff training, Amazon has developed a knowledgeable and
devoted team.

Supporting Research: Employee turnover is decreased by providing


training in in-demand industries through Amazon's Career Choice program.
By putting money into staff training, Amazon has developed a
knowledgeable and devoted team.

Conclusion

By implementing the suggested techniques to address the major challenges


mentioned in this research, Fresh Price Accounting, Inc. will be able to lower
staff attrition, increase worker happiness, and create a more diverse and
effective work environment. The organization may foster a healthy and
encouraging work environment by boosting training initiatives, encouraging
diversity and inclusion, increasing work-life balance, and strengthening
employee engagement.
References:

 Amazon. (2023, September 5). Career Choice overview and


pathways. About Amazon.
https://www.aboutamazon.com/news/workplace/career-choice-free-
education-for-amazon-employees
 Shifrin, N. V., & Michel, J. S. (2022). Flexible work arrangements and
employee health: A meta-analytic review. Work & Stress, 36(1), 60–85.
https://doi.org/10.1080/02678373.2021.1936287
 Tetrick, L. E., & Haimann, C. R. (2014). Employee recognition. In A. Day,
E. K. Kelloway, & J. J. Hurrell, Jr. (Eds.), Workplace well-being: How to
build psychologically healthy workplaces (pp. 161–174). Wiley
Blackwell. https://psycnet.apa.org/record/2014-32438-008
 Thomas, D. A., & Kanji, A. (2004). IBM’s diversity strategy: Bridging the
workplace and the marketplace. Harvard Business School Case 405-
044. https://www.hbs.edu/faculty/Pages/item.aspx?num=31782

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