Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
Scribd Logo
Upload

Welcome to Scribd!

  • 2 views

    Deborah Camille CV

    Uploaded by

    Andrea Nunez Marte

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Deborah Camille CV

    Uploaded by

    Andrea Nunez Marte
    2 views1 page

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    2 views1 page

    Deborah Camille CV

    Uploaded by

    Andrea Nunez Marte

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 1

    DEBORAH ROSE NANDY

    CAMILLE

    CUSTOMER SUPPORT
    SPECIALIST

    CONTACT PROFILE

    809-632-6549 Customer service representative with over 6 years of


    debbymusic369@outlook.com
    experience seeking a fulltime position to utilize their
    language skills and knowledge. Multilingual, eager to
    Santiago De Los Caballeros help and extremely motivated to constantly grow
    professionally.

    SKILLS WORK EXPERIENCE

    Knowledge of MS Office and other English-Spanish Interpreter


    processing software 2022-2024
    Independent Contractor
    Problem-solving and Interpersonal Answered calls promptly and conducted interpretation in a friendly and
    skills professional manner. Maintained a professional demeanor throughout
    the call. Followed client instructions, in compliance with protocol to
    Multitasking abilities
    ensure client expectations are met with the Limited English-speaking
    Person (LEP), avoiding interaction with the LEP without client’s
    Passionate about providing
    permission.
    exceptional customer service
    Customer Service Representative

    Telecom Networks 2019-2020

    EDUCATION Discussed account details with customers and recommended


    products and services to them based on listening to their needs and
    interests. Managed high-pressure call volume, handling 100+ calls per
    Tourism Administration
    day. Assisted customers with complaints, providing solutions within
    company guidelines.
    Technological university of
    STI
    2020 - Ongoing Customer Service And Sales Representative

    United Nearshore Operations 2018-2019


    High School Diploma
    Solved problems with billing, service or product quality issues
    Liceo Onesimo Jimenez
    customers called about by making referrals to the appropriate
    2017 supervisor, investigating billing details or scheduling service
    appointments. Achieved high call quality scores each week, based on
    each customer’s level of satisfaction after they received a resolution.

    LANGUAGES Utilized product knowledge to provide accurate information and


    recommendations to customers.
    English
    Demonstrated strong communication and negotiation skills to resolve
    Spanish customer complaints and issues.
    French Worked effectively as part of a team to achieve our customer service
    goals and objectives by monitoring electronic database systems for
    incoming customer inquiries and responded in a timely manner via
    telephone, email, or in writing.

    You might also like