Mohammad Ayman Ali Khalifah - Cv
Mohammad Ayman Ali Khalifah - Cv
Mohammad Ayman Ali Khalifah - Cv
OBJECTIVE
I am looking for a job to enter a reputable organization where I can benefit from my knowledge, skills and work experience
in your organization. To be in a position to increase my potential as a productive and active individual that delivers high-
quality performance at all times to achieve the organization goal.
WORK EXPERIENCE
Customer service at Extensya - (floward and Hungerstation account).
(Jan/2024 - Present)
Functional tasks:
Answer incoming calls and messages and make outgoing calls with customers in a timely manner.
Identifying customer needs, clarifying information, and providing available solutions or alternatives.
Keep records of all conversations in a call center database, or customer management system.
Follow up with customers to ensure their issues are resolved.
EDUCATION
Bachelor's. Cyber Security from AlZaytoonah University - Jordan (2021 - 2025)
Certificates
Cyber security fundamentals from the hope international edu.
Digital Marketing from Khaled Sabbagh for Training and Consultation.
TECHNICAL SKILLS
Java.
Python.
SKILLS
Administration.
Team leader.
Content Management systems.
Integrating data from various back-end services and databases.
Developing quality assurance processes.
Customer service.
Building Relationships.
Strategic Planning.
Negotiation.
Ability to solve problems.
Excellent Command of Computer.
LANGUAGES
Arabic (Mother Language) English: (Very Good)