This document contains the resume of Jeba Joel M. It outlines his contact information, 7 years of professional experience in business development roles, including his current role as a senior executive at Angler Technologies in Dubai. It also lists his educational background of a Masters in Business Administration and a Masters in Software Engineering. Key skills highlighted include team management, customer service, sales pipeline management, and technical support.
This document contains the resume of Jeba Joel M. It outlines his contact information, 7 years of professional experience in business development roles, including his current role as a senior executive at Angler Technologies in Dubai. It also lists his educational background of a Masters in Business Administration and a Masters in Software Engineering. Key skills highlighted include team management, customer service, sales pipeline management, and technical support.
This document contains the resume of Jeba Joel M. It outlines his contact information, 7 years of professional experience in business development roles, including his current role as a senior executive at Angler Technologies in Dubai. It also lists his educational background of a Masters in Business Administration and a Masters in Software Engineering. Key skills highlighted include team management, customer service, sales pipeline management, and technical support.
This document contains the resume of Jeba Joel M. It outlines his contact information, 7 years of professional experience in business development roles, including his current role as a senior executive at Angler Technologies in Dubai. It also lists his educational background of a Masters in Business Administration and a Masters in Software Engineering. Key skills highlighted include team management, customer service, sales pipeline management, and technical support.
Mobile : 0505 35 2476 E-mail : jebajoel.m@gmail.com LinkedIn : linkedin.com/in/jeba-joel-m-aa3254187 Visa Type : Visit Visa (Valid till 08-Apr-2020)
PROFILE SUMMARY: Responsible for ensuring the strategy and commercial aims of the company are aligned with its goal. Winning major client accounts by suggesting solutions for client's current issues / problems Good experience in handling the Offshore sales team and supporting them with sales methodologies Generating sales report every month and strategizing to improve sales Gained experience in formulating campaign plans, forecasting and scheduling Trained to give the online demo of our Products and to manage sales pipe line to order closures Responsible for providing Technical support to the desktop, laptop and server users
CORE COMPETENCIES: Team Management / Managerial Skills Detailed and Organized, Documentation Maintenance and Handling Customer Service – Calls, Emails and Chat Email Marketing, Lead Generation – LinkedIn and other social websites Order Closing Skills with Time Management Market Research / Analyst and Developing client relationships from all levels
KEY ACHIEVEMENTS: Efficiently delivered trainings to new joiners on the current process flow Won HCL Spot Award from Site Lead Mr. Mishra on Sep 22nd 2015 Bestowed as associate of the month for delivering exemplary performance Recognized multiple time by clients for consistency in Quality, overall as a team Also, been a Winner for daily Quality Quiz conducted in HCL Technologies I am a State Team Basket Ball Player - School Level
PROFESSIONAL EXPERIENCE - Total: 7 Years and 2 Month
1. ANGLER Technologies, India - Coimbatore (Apr 22nd 2019 to Dec 6th 2019) Designation: Senior Executive - Business Development
Roles and Responsibilities:
Identify and Capitalizing on opportunities by Understanding the customer requirements Networking in a professional manner Developing key relationships and Identifying decision makers Maximizing revenue at every opportunity Experience in selling new services Generating sales report Strong commercial / market awareness 2. HCL Technologies, India - Chennai (Jan 19th 2015 to Mar 18th 2019) Designation: Team Lead - Operations
I was heading a team of 25 FTE’s. Served as communication guide between agents and management and I was the bridging partner between clients and our management. Through this work, got chance to support clients in the right time within my boundaries and limits.
3. KEYSLAB Software India Private Limited, India - Coimbatore (July 3rd 2014 to Dec 20th 2014) Designation: Business Development Executive
Underwent training in Product Sales & Strategies and was working in Business Development for Keyslab Software, A Product & Service Based Company. Here I was trained to do online demonstrations, managing sales pipeline and closing business deals
4. APPIN Technology Lab, India - Coimbatore (Aug 2nd 2012 to Jun 21st 2014) Designation: Business Development Manager
Heading Business Development in Appin Technology Lab, An Institutional Training Company. Handled the inside sales team for India Domestic market region
MANAGERIAL SKILLS: Comprehensive understanding of the internal process and Organizational Structure of Businesses Understanding key business drivers Analyzing and solving problems Taking charge / retention of long-term projects Developing Client relationships and Ability to be flexible and remain calm under pressure Strong inter-personal and communication skills Team handling and being an effective team player is my strength
TECHNICAL SKILLS: Windows Internet handling Lead Generation using Social Sites Microsoft Products: MS Word, Excel and Power Point
EDUCATION: 2012 - Completed, Masters in Business Admin (Marketing / HR) 2010 - Completed, Masters in Software Engineering 2005 - Completed, Higher Sec Grade in Carmel Garden Matric Higher Sec School
LINGUISTIC SKILLS: Linguistics Skills: English, Tamil, Malayalam and Hindi (Basic Level)
DECLARATION:
I hereby declare that all the information & facts stated above are true to the best of my knowledge.
