Rejoy Radhakrishnan is an Indian national with over 12 years of experience in business development, operations management, and people management. He currently works as a Business Development Manager in Dubai, where he is responsible for introducing new solutions and digital marketing strategies. Previously he has managed teams of up to 25 associates for large companies.
Rejoy Radhakrishnan is an Indian national with over 12 years of experience in business development, operations management, and people management. He currently works as a Business Development Manager in Dubai, where he is responsible for introducing new solutions and digital marketing strategies. Previously he has managed teams of up to 25 associates for large companies.
Rejoy Radhakrishnan is an Indian national with over 12 years of experience in business development, operations management, and people management. He currently works as a Business Development Manager in Dubai, where he is responsible for introducing new solutions and digital marketing strategies. Previously he has managed teams of up to 25 associates for large companies.
Rejoy Radhakrishnan is an Indian national with over 12 years of experience in business development, operations management, and people management. He currently works as a Business Development Manager in Dubai, where he is responsible for introducing new solutions and digital marketing strategies. Previously he has managed teams of up to 25 associates for large companies.
Last name: Radhakrishnan Address: 708, Abdul Azeez Building, Date of birth: 06/06/1981 Sharjah, UAE Phone number: 971565683322 Email address: rrejoy@gmail.com
Pro le Performance-driven leader with 12 years of experience in operations, business development and people management. Strong organizational, customer service and communication skills and an ability to independently propel business projects. Experience of digital marketing and functional knowledge of business applications such as Salesforce, SAP and Odoo.
Achievements Penetrated the SME market by providing cloud based ERP, ERP on Wheels. Coined the idea of subscription-based offers of Privileged Identity Management solutions to reach a wider market and make the solution more economical compared to the competitors. Successfully managed multiple eCommerce projects. Managed teams of upto 25 associates for Fortune 500 companies such as the Bank of America, Dell and Sutherland global Services. Working knowledge of security products such as CCTV cameras, biometrics and access control systems.
Work experience 04/2015 - present Business Development Manager Mechsoft Technologies, Dubai, United Arab Emirates Business Development Instrumental in introducing and marketing the Iraje Privileged Identity Management solution (information security) in the UAE Market. Signed up three clients for Iraje PIM in 2016, including Audi Middle East. Identi ed the importance of Opensource solutions and acquired a partnership with Odoo Business. Identi ed the importance of cloud-based solutions and partnered with Synergita and Greytip HR solutions for the SME market. Pivotal in introducing a cost-effective cloud-based ERP solution called ERP on Wheels, powered by Odoo, for SME customers. Initiated digital marketing activities for Mechsoft Technologies including social media Marketing. Generated a lead base of 600 IT & HR Management professionals in the UAE. Operations Overall responsibility for short/medium projects and organisation of all resources for projects. Successfully managed three project implementations in liaison with the Technical team. Wrote reports on business operations for the executive staff. Identi ed and managed risks, issues and dependencies. Successfully trained the sales team on the importance of social media marketing. Introduced and trained the team on LinkedIn as a major source of lead generation. Managed ten member presale consultants and monitored their activities. Work experience Successfully managed two performance appraisal cycles. Other Achievements Certi ed Iraje Privileged Identity Management consultant. Functional training completed on Odoo ERP. Certi ed Performance Management professional from Synergita.
09/2014 – 03/2015 Business Development Manager
Redconic Technologies, Doha, Qatar Role Achieved overall sales lead target of 200,000 for the rst quarter. Recognized the importance of Security Camera Distribution signed with Qihan - Largest Security system manufacturer. Managed 15-member Technical & Customer Care team and monitored their daily activities.
11/2012 – 08/2014 Consultant
Friendly Consultant Pvt Ltd , Hyderabad/Princeton USA , India/USA Role Source and attract candidates by using databases, social media etc Screen candidates' resumes and job applications Conduct interviews using various reliable personnel selection tools/methods to lter candidates within a schedule Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes Be a communication link between the hiring company and the job applicant
11/2010 – 11/2012 Team Lead - Operations
Bank of America, Hyderabad, India Achievements Ranked as #1 Team Lead in 2011. ‘Silver’ winner on three different occasions; awarded to only 5% of the top performers. Role Managed a team of 14 customer support associates and provided customer support for the Ban of America Retail Chain. Played a stellar role in managing service delivery through online banking channels for consumer banking. Became pro cient at managing and leading large teams to run successful operations, with experience of developing service standards. Followed a continuous feedback methodology to coach associates.
08/2008 – 07/2010 Team Manager - Business Development
Goldstone Technologies, Hyderabad, Hyderabad, India Achievements Successfully transitioned Rosetta Stone technical support from the US to India. Role Managed a team of 20 voice agents and provided technical support for Rosetta Stone software. Actively participated in the change management process of migrating the project to India. Work experience 09/2006 – 08/2008 Functional Specialist Sutherland Global Services, , Cochin/NJ, USA, India/USA
07/2004 – 09/2006 Sr Technical Expert
Dell International Services, Bangalore, India
Strengths
Prospecting skills Entrepreneurial attitude Sales strategy MIS ERP Negotiation Skills
Motivate Customer Escalation Handling
Education 10/2016 – 01/2017 Digital Marketing: Customer Engagement, Social Media, Planning, & Analytics Columbia University - Columbia Business School, Dubai, United Arab Emirates This course is based on Prof. David Roger’s course on digital marketing strategies taught to executives who come to Columbia Business School from all over the world.
05/2009 – 05/2011 MBA - Project Management
Sikkim Manipal University, Hyderabad, India Master of Business Administration, specializing in Project Management
