Neha Bhardwaj

602, Sears tower 1, Omaxe heights vibhuti khand gomti nagar

Pin code 226010 Mobile : 6393080256
Personal Email : nera4301@gmail.com
PHOTO

 
Career Objectives

To work as HR Executive & Technical Recruiter and to contribute to the company’s success by implementing solid and highly
productive end to end recruitment processes. To utilize my knowledge and skills efficiently to upgrade my ability in progress of
my career as well as Industrial growth. With this said, I am confident that I will be an asset to the company.

Current Company Symphoni

Duration- Sept 2021 to till now
 
Designation- IT Recruiter
 
        Responsible for the recruitment in IT domain.
        Handle the complete cycle of recruitment and making closure effectively.
        Sourcing of candidates through Portals (Naukri, Shine, Monster India), Internet sites,
Candidate’s referrals, mass mailing.
        Sourcing & Screening CVs as per client specification from Executive’s level to
Manager Positions
        Formulating search strategy and preliminary screening of the resume.
        Maintaining tracking sheets of all prospective candidates.
        Screening, short listing, scheduling interviews, follows up-up to closure.
        Closing the requirements within the stipulated time.
        Preparing MIS sheets and sharing to the management.
        Ensure resume appropriately reflects experience and requirement, through cold call,
Responsibilities
direct mailing.
        Database maintenance, maintaining candidate tracking sheet and other relevant data.
        Searching for and matching potential candidates to current openings utilizing different
sources.
       
Matches with the Company and sort listed this candidate.
        Individually responsible for scheduling candidates for skills interview & gathering
feedback from HR
        Conducting telephonic interviews, scheduling interviews at the client place.
        Negotiating with the candidates regarding salary package.
        Complete follow up of the candidates till the on boarding.
        Recruited candidates in contract, contract-to hire and permanent positions
Previous Company Dell Technologies
Duration- March 2015 to April 2018
 
Designation- Specialist, Client Technical Support
 

Meeting deadlines without compromising quality norms and adhering to SLA.

Proficient in handling escalated calls and providing level 1 Technical Support to end-
users.
Ability to handle various tasks or projects with changing priorities.
Critical thinker to addresses Client Support issues and solve them.
Diagnose product issues quickly and explain situations in a concise and a simple way.
Key strength is verbal and written communication and interaction with the customers.
Responsibilities
Great ability to work with employees at all levels of the organization, in a positive and
productive manner.
Solid experience to successfully solve problems and narrow down reported issues,
identify root causes, and find creative solutions to effectively address customer concerns.
Always update myself with Dell Technologies products & services which helped me to
be able to identify how these products and services align to customer needs.

Previous Company Teleperformance

Duration- October 2013 to June 2015
 
Designation- Technical Support Associate
 
Technical support with experience in diagnosing and resolving technical problems in a multi-user
environment.Advanced knowledge of Windows7/8/10, Microsoft Office, Microsoft Outlook, and Internet
access.
 
Proficiency in networking, desktop, preparing documentation and implementation.
Responsibilitie  
s Installation and support for client hardware, software, peripherals, and networked systems.
 
Coordinating with the vendors for any types of IT related issues.
 
Preparing Reports and documenting and implementing
 
       AT&T
       Orange
 Internship HCL
Duration- Jan 2021 to March 2021
 
Designation- IT HR Recruiter
 
Human Resources Information Software (HRIS) ...
Performance management
Teamwork and collaboration.
Scheduling.
Customer service.
Workers Compensation.
Analysis of monthly and weekly revenue, SWOT analysis of all other the reports and
give the solutions on it.
End to End recruiting, screening, interviewing and placing workers .
Handling employee relations, payroll, benefits and training .
To tell employees about planning, directing and coordinate the administrative functions
Responsibilities of an organization.
Handle client issues and give the solutions
Work on all operations activities of the company
Keep a track on the marketing team and give the inputs to improvement
Provide support to employees in various HR related activities like performance
management and learning management, employee engagement activities, welfare,
resolving issues.
General Administration Work:- Manage and handle teams. Ability to work in a smal l
team or large team that has a dynamic environment where priorities change often.
Having Leadership Qualities, problem solver, multi-tasking person
Have good knowledge of Microsoft Office, Excel, PowerPoint etc
Experience in working with technology organization.

Educational Qualification
 
YEAR COURSE SPECIALIZATION INSTITUTE BOARD PERCENTAGE
2019-2021 MBA HR /MARKETING IILM Academy OF Higher Learning, Lucknow AKTU 75%
2008-2012 B.Tech ECE Punjab Technical University PTU 72%
2007 INTER Non- Medical K.V. NO 1 Amritsar C.B.S.E 69.4%
2005 SSC --- K.V. BAIRAGARH, BHOPAL C.B.S.E 68.4%
 Certifications

CCNA CERTIFIED, C++ Certified.

INTERNSHIPS/LIVE PROJECTS

Future Group (Big Bazaar), Bhootnath, Lucknow Trainee

 Customer Dealing & Understanding different type of products in the FMCG Sector.
 Planning & executing the promotional events for the Future Group App

Three-month training at “India Next” Gurgaon

Troubleshooting of software related issue.

Six-month training at “HMT Machine tools ltd” Pinjore

Operation and programming of CNC Machine.

LEADERSHIP EXPERIENCE
 Giving happiness to underprivileged children & engaging them into various kinds of Games as CSR
Activity.

SKILLS AND INTERESTS

 Experience in Boolean searches, X-Ray search, Image search, References.
 Computer Skills: Proficient in MS Excel & MS PowerPoint.
 Other Skills: Technical Analysis, Team Management, Organizational Skills.

Personal details:
 
Name: Neha Bhardwaj
 
DOB: 21ST Oct 1989
 
Gender: Female
 
Marital status: Married
 
Address: Tower 1, flat 602, Omaxe heights, Vibhuti khand, Gomti nagar, 226010