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    Copy of Template Professional 05 (1)

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    Copy of Template Professional 05 (1)

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    3 views2 pages

    Copy of Template Professional 05 (1)

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    © All Rights Reserved
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    MUHAMMAD AZMI

    +6012-742 3992
    BIN ABD RAHMAN
    azmi.rahman2707@gmail.com

    AzmiRahman2707 FACULTY OF BUSINESS


    39, Jalan Laman Setia 9, Taman
    MANAGEMENT
    Laman Setia, 81550, Johor
    Bahru, Johor

    WORK EXPERIENCE EDUCATION


    Senior Executive of Customer Relation Bachelor of Customer Services
    & Estate Management November 2014 - June 2024 Management with Honors
    SP Setia Berhad (Property South) Universiti Teknologi MARA,
    Managing all projects as developer and property management and Puncak Alam.
    responsible for overseeing the maintenance and upkeep of residential 2010-2013
    properties and satisfaction for 10 years with multiple award winning Courses attended:
    achievement. Customer Retention and Service
    Conducting Annual General Meeting and becoming developer Recovery, Marketing in Customer
    representative for JMB and MC as per Strata Management Act 2015. Services, Fundamentals of Financial
    Legally liaison with authorities and perform legal action process if Accounting, Data Warehousing, Human
    needed. Resource Management
    Dealing with all complaint or feedback from residents and public for
    house defect or common area problems.
    Expert in systems use in daily operation to monitor account for defaulters Diploma in Office
    and payment Management and Technology,
    Collaborated with other team members and managers to ensure Dungun.
    efficient and effective daily operations. 2007-2010
    Courses attended:
    Public Relation & Marketing Executive Records Management, Document
    KPJ Puteri Specialist Hospital, Larkin June 2013- October 2014 Processing, Economics,
    Johor Bahru. Entrepreneurship, Administrative Office
    Management and Corporate
    Promoting any medical and hospital packages and services to public
    Compliance.
    and corporate client. (Local and International)
    Liaise between government and agent from Indonesia and Malaysia.
    Active involvement in Health Tourism for KPJ and Malaysia government.
    Sek. Men. Keb. Agama Johor
    Handling and conducting any event related to the hospital. Bahru, Johor
    Handling all feedback regarding services or medical related matters. 2002-2006
    Collaborated with other team members and managers to ensure Science Stream Class
    efficient and effective hospital operations. Scholarship for Al-Quran Tilawah

    Visitor Management Coordinator September 2012- April 2013 Sek. Keb. Kompleks Uda,
    Petrosains Sdn Bhd & Petronas Twin Tower Johor Bahru, Johor
    Sdn Bhd - Kuala Lumpur 1997-2001
    Promoting and handling visitor as tourist guide for Twin Towers and Active in Representing School for
    Science Center visit. Multiple Contest and Represent State.
    Holding multiple position and received
    Event and IT Assistant September 2012- April 2013 award for Student Leadership
    Jujurco Sdn Bhd, Gombak Selangor
    Being part of IT team setup online booking for Majlis Perbandaran Kajang
    (MPKJ) and handling Anugerah Sukan Negara Event for year 2012
    TRAINING ATTENDED REFERENCES
    5S Methodology and Audit for Private Hospital
    This training program covers topics on how to practices 5S method Puan Roslin Binti Zakaria
    Senior Manager,
    in hospital for SOP, equipment and filing.
    SP Setia Berhad (Property South)

    Kursus Latihan Penyelamatan Kebakaran dan Kecemasan, Balai +6012-351 2635


    Bomba Larkin
    roslin@spsetia.com
    This 3 days training program teaches participants about to act and
    fire safety leader and first aider during emergency.

    Strata Management Act 2015 for Developer and Property


    Tuan Hj Khairun Bin Ahmad
    Management
    Chief Executive Officer,
    This 2-days program covers topics such as the update and KPJ Puteri Specialist Hospital,
    amendment in the Act. Learn about the process and jurisdiction of Larkin, Johor Darul Takzim.
    Strata and Non Strata Property.
    +607-225 3222

    Resilience for Growth khairun@psh.kpjhealth.com.my


    This training provides participants with the tools and techniques to
    handle customer after pandemic season who might change lifestyle
    patern and habit.

    SKILLS
    ACHIEVEMENTS
    Language proficiency
    Best Employee for SP SETIA (Property South) for year 2019
    Malay Native - Written &
    Certified Basic Life Support (BLS) Grade 3 (First Aid, AED,& CPR) Spoken
    Dean's Award Recipient January 2012 & October 2007 English Fluent - Written &
    Customer Satisfaction Award Achiever for Year 2016, 2017, 2019, Spoken
    2022 and 2023. Arabic Basic - Spoken
    Representative for Johor Private Hospital for SOSEK MALINDO
    conference in 2013. Application proficiency
    Speaker and representative for KPJ Puteri Specialist Hospital at Microsoft Office Advanced
    Batam Expo in 2014.
    Visitor Management System Advanced
    ACTIVITIES & INVOLVEMENTS Property Management
    Advanced
    System
    Project Manager for Event “Pemberian Bubur Lambuk SP Setia Defect Record
    Advanced
    sempena Ramadhan 2019 - 2021” Management System
    Project Director for Final Year Project during Diploma and Data Entry Intermidiate
    Bachelor Degree.
    Soft Skill
    Representative and chairman in most AGM for JMB and MC
    Customer Relations: Building rapport,
    formation meeting for SP Setia Projects
    conflict resolution,
    Handling 7 projects for Customer Relation and Estate grievance handling.
    Management in Setia Eco Gardens and Bukit Indah Johor
    Technical Skills : Proficient in CRM
    software, data analysis, regulatory
    EXPECTED SALARY
    compliance.
    RM 4,600 - RM 5,900 (Negotiable)
    Project Management: High-rise and
    landed project management, strata and non
    strata, residential, commercial and hospital
    management.

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