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literature: Purpose – This paper aims to identify, analyse and organise the
literature about blockchains in supply chain management (SCM) context (blockchain–
SCM integration) and proposes an agenda for future research. This study aims to
shed light on what the main current blockchain applications in SCM are, what the
main disruptions and challenges are in SCM because of blockchain adoption and what
the future of blockchains holds in SCM.
Design/methodology/approach – This study followed the systematic review approach to
analyse and synthesise the extant literature on blockchain–SCM integration. The
review analysed 27 papers between 2008 and 2018 in peer-reviewed journals.
Findings – Blockchain–SCM integration is still in its infancy. Scholars and
practitioners are not fully aware of the potential of blockchain technology to
disrupt traditional business models. However, the electric power industry seems to
have a relatively mature understanding of blockchain–SCM integration, demonstrated
by the use of smart contracts. Additionally, the disintermediation provided by
blockchain applications has the potential to disrupt traditional industries (e.g.
health care, transportation and retail).
Research limitations/implications – The limitations of this study are represented
mainly by the scarcity of studies on blockchain–SCM integration in leading journals
and databases.
Practical implications – This study highlights examples of blockchain–SCM
integration, emphasising the need to rethink business models to incorporate
blockchain technology.
Originality/value – This study is the first attempt to synthesise existing
publications about the blockchain–SCM integration, shedding light on the disruption
caused by, and the necessity of, the SCM reconfigurations.
Blockchain and Supply Chain Management: A New Paradigm for Supply Chain Integration
and Collaboration: Despite there are some arguments about blockchain, it has been
highlighted as an important distributed secure technology in the 21st century. It
is an incorruptible digital ledger of economic transactions that can be programmed
to record not just financial transactions but virtually everything of value.
Dobrovnik et al. (2018) suggest that blockchain is a revolutionising technology
that would change industries at an international level, add values to firms and
supply chain networks, improve commerce, and drive economy. Although blockchain has
attracted attentions, very few blockchain studies have been focussed on supply
chain integration and collaboration areas. This study illustrates the possibilities
of applying blockchain technology in the coordination of activities for effective
and efficient supply chain management. The study takes a closer look at the use of
blockchain in supply chains beyond cryptocurrency, payment, and finance via the use
of smart contract and consensus algorithm (i.e., imposing constraints). The key
attributes of blockchain are discussed and potential questions were identified in
New Zealand. The expected outcome of this study will advance the understanding of
the blockchain and supply chain literature, besides inspire both researchers and
practitioners to consider the use of blockchain in different context-aware future
studies.
Blockchain in supply chain management: a review, bibliometric, and network
analysis: Blockchain is a distributed ledger technology that has attracted both
practitioners and academics attention in recent years. Several
conceptual and few empirical studies have been published focusing on addressing
current issues and recommending the future
research directions of supply chain management. To identify how blockchain can
contribute to supply chain management, this
paper conducts a systematic review through bibliometric and network analysis. We
determined the key authors, significant
studies, and the collaboration patterns that were not considered by the previous
publications on this angel of supply chain
management. Using citation and co-citation analysis, key supply chain areas that
blockchain could contribute are pinpointed
as supply chain management, finance, logistics, and security. Furthermore, it
revealed that Internet of Things (IoT) and smart
contracts are the leading emerging technologies in this field. The results of
highly cited and co-cited articles demonstrate that
blockchain could enhance transparency, traceability, efficiency, and information
security in supply chain management. The
analysis also revealed that empirical research is scarce in this field. Therefore,
implementing blockchain in the real-world supply
chain is a considerable future research opportunity
Blockchain technology: implications for operations and supply chain management:
Purpose – This paper aims to encourage the study of blockchain technology from an
operations and supply chain management (OSCM) perspective, identifying potential
areas of application, and to provide an agenda for future research.
Design/methodology/approach – An explanation and analysis of blockchain technology
is provided to identify implications for the field of OSCM. Findings – The hype
around the opportunities that digital ledger technologies offer is high. For OSCM,
a myriad of ways in which blockchain could transform practice are identified,
including enhancing product safety and security; improving quality management;
reducing illegal counterfeiting; improving sustainable supply chain management;
advancing inventory management and replenishment; reducing the need for
intermediaries; impacting new product design and development; and reducing the cost
of supply chain transactions. The immature state of practice and research
surrounding blockchain means there is an opportunity for OSCM researchers to study
the technology in its early stages and shape its adoption. Research
limitations/implications – The paper provides a platform for new research that
addresses gaps in knowledge and advances the field of OSCM. A research agenda is
developed around six key themes. Practical implications – There are many
opportunities for organisations to obtain an advantage by making use of blockchain
technology ahead of the competition, enabling them to enhance their market
position. But it is important that managers examine the characteristics of their
products, services and supply chains to determine whether they need or would
benefit sufficiently from the adoption of blockchain. Moreover, it is important
that organisations build human capital expertise that allows them to develop,
implement and exploit applications of this technology to maximum reward.
Originality/value – This is one of the first papers in a leading international OSCM
journal to analyse blockchain technology, thereby complementing a recent article on
digital supply chains that omitted blockchain.
Blockchain Technology in Supply Chain Management: An Application Perspective: Given
the hype around the cryptocurrency Bitcoin, blockchain technology (BCT) has also
received considerable attention outside the financial sector. Multiple applications
of BCT in supply chain management (SCM) are discussed in business practice and
there is increasing interest in this topic within the academic community. In this
paper, we intend to combine these two perspectives on BCT in SCM to summarize a
current state of the art and to derive avenues for further research. For this
purpose, a comprehensive framework of use case clusters of BCT in SCM is developed
according to the distinctive features of BCT. The framework is used to analyze 53
applications of BCT in SCM which are derived from a systematic literature review
and a secondary dataset of blockchain-driven innovations in SCM. We identify five
emerging use case clusters of BCT in SCM which clearly extend the scope beyond
frequently mentioned applications such as product tracking and tracing
Blockchain technology and its relationships to sustainable supply chain management:
Globalisation of supply chains makes their management and control more difficult.
Blockchain technology, as a distributed digital ledger technology which ensures
transparency, traceability, and security, is showing promise for easing some global
supply chain management problems. In this paper, blockchain technology and smart
contracts are critically examined with potential application to supply chain
management. Local and global government, community, and consumer pressures to meet
sustainability goals prompt us to further investigate how blockchain can address
and aid supply chain sustainability. Part of this critical examination is how
blockchains, a potentially disruptive technology that is early in its evolution,
can overcome many potential barriers. Four blockchain technology adoption barriers
categories are introduced; inter-organisational, intra- organisational, technical,
and external barriers. True blockchain-led transformation of business and supply
chain is still in progress and in its early stages; we propose future research
propositions and directions that can provide insights into overcoming barriers and
adoption of blockchain technology for supply chain management.
BLOCKCHAIN AND SUPPLY CHAIN MANAGEMENT: AIRCRAFTS’ PARTS’ BUSINESS CASE: To serve
target customers better than their competitors, supply chain management (SCM) teams
today look into new technologies such as Big Data, Internet of Things (IoT) and
Blockchain. These new technologies allow managers to develop and provide complex
supply chain services and products faster with improved reliabilities. With these
technologies, SCM teams can build complex models of a supply chain or systems of
supply chains using a data-driven approach. With the growth of aviation domain
across the world, there has been increasing demand in aircraft for airlines and
other customers. In this domain, SCM teams deal with complex networked supply
chains for aircraft’s spare part purchase and delivery for aircraft’s maintenance
and repair. Aircraft’s spare parts are shipped to single assembly hubs, located
globally. All parts come with certain life expectancy, specific requirements and
maintenance attributes. With thousands of spare parts, hundreds of parameters, and
number of manufactures distributed globally, SCM team need to deal with very large
amount of data. In this paper, we use an industrial scenario of aviation industry
SCM to demonstrate the necessity of having decentralized system based on
distributed data-driven application technologies such as Blockchain, not only to
assist in maintaining inventory of the aircraft’s parts but also to monitor the
performance, usage, etc. This will help to achieve a transparent network of supply
chain for aircraft’s parts and reduce the risk of availability of aircraft’s parts
in black market. These new data-driven technologies when embedded into SCM
scenarios will help the SCM managers to analyse the supply, demands, source of
availability of spare parts and provide methods to procure them from the right
sources.
When Blockchain Meets Supply Chain: A Systematic Literature Review on Current
Development and Potential Applications: This study aims to explore the current
status, potential applications, and future directions of blockchain technology in
supply chain management. A literature survey, along with an analytical
review, of blockchain-based supply chain research was conducted to better
understand the trajectory of related research and shed light on the benefits,
issues, and challenges in the blockchain-supply-chain paradigm. A selected corpus
comprising 106 review articles was analyzed to provide an overview of the use of
blockchain and smart contracts in supply chain management. The diverse industrial
applications of these technologies in various sectors have increasingly received
attention by researchers, engineers, and practitioners. Four major issues:
traceability and transparency, stakeholder involvement and collaboration, supply
chain integration and digitalization, and common frameworks on blockchain-based
platforms, are critical for future orientation. Traditional supply chain activities
involve several intermediaries, trust, and performance issues. The potential of
blockchain can be leveraged to disrupt supply chain operations for better
performance, distributed governance, and process automation. This study contributes
to the comprehension of blockchain applications in supply chain management and
provides a blueprint for these applications from the perspective of literature
analysis. Future efforts regarding technical adoption/diffusion, block-supply chain
integration, and their social impacts were highlighted to enrich the research
scope.
The power of a blockchain-based supply chain: A supply chain is a system of
organizations, people, activities, information and resources involved in moving a
product or service from supplier to customer. It is designed to maintain the
quality of sensitive goods during the whole shipment. Centralized supply chain
management systems expose the supply chain to corruption, fraud, and tampering.
Blockchain has emerged as a new distributed information technology; it represents a
new ap- proach in supply chain area, where visibility and transparency of product
flows are the principal challenges. This paper describes how the blockchain can be
integrated into the supply chain architecture to create a reliable, transparent,
authentic and secure system. To reach this goal, we studied the benefits of
introducing the block- chain to the supply chain and the challenges encountered in
a blockchain-based supply chain management ecosystem. We combined theoretical and
real-world application studies to build our theory about the require- ments for an
efficient blockchain-based supply chain.
Blockchain and Supply Chain Management: Many authors have explored the potential
impact of blockchain on supply chain management, and indeed, many articles in the
popular press extol the potential of blockchain to impact the supply chain. In this
white paper, we argue that while blockchain does have some potential to impact
supply chains in the short term, many of the potential blockchain-enabled supply
chain impacts will require signif- icant research advances. We identify four
categories of issues that researchers must address in order for many of the
interesting proposed blockchain-enabled supply chain use cases to be feasible. If
these issues are addressed, we have little doubt that the potential of blockchain-
enabled supply chain is enormous.
An analysis of Blockchain in Supply Chain Management: System Perspective in Current
and Future Research: Purpose: This study aims to review the current academic
research on blockchain, especially in the fields of business and economics. Based
on a systematic review of literature retrieved from the Web of Science service, the
researchers explore the top-cited articles, the most productive countries, and the
most common keywords. Methodology: This research conducts a clustering analysis and
identifies the following five research themes: “economic benefit,” “blockchain
technology,” “initial coin offerings,” “fine tech revolution,” and “sharing
economy.” Findings: It showed that the most common subject area is Computer
Science, following research by Engineering, Telecommunications, and Business and
Economics. With regard to Business and Economics, several key nodes have been
identified in the literature, such as the top-cited articles, most productive
countries.
Blockchain for the future of sustainable supply chain management in Industry 4.0:
The objective of this study is to provide an overview of Blockchain technology and
Industry 4.0 for advancing supply chains towards sustainability. First, extracted
from the existing literature, we evaluate the capabilities of Industry 4.0 for
sustainability under three main topics of (1) Internet of things (IoT)-enabled
energy management in smart factories; (2) smart logistics and transportation; and
(3) smart business models. We expand beyond Industry 4.0 with unfolding the
capabilities that Blockchain offers for increasing sustainability, under four main
areas: (1) design of incentive mechanisms and tokenization to promote consumer
green behavior; (2) enhance visibility across the entire product lifecycle; (3)
increase systems efficiency while decreasing development and operational costs; and
(4) foster sustainability monitoring and reporting performance across supply chain
networks. Furthermore, Blockchain technology capabilities for contributing to
social and environmental sustainability, research gaps, adversary effects of
Blockchain, and future research directions are discussed.
How Blockchain Enhances Supply Chain Management: A Survey: Providing transparency
and trust among participants and stakeholders and ensuring an efficient operation
are current supply chain challenges. These challenges are difficult to resolve
because the records of supply chains may be exposed to alterations by participants.
Blockchain technology has been identified as a promising solution to resolve these
challenges. In this paper, we introduce blockchain and survey recent blockchain
frameworks that address some of the supply chain challenges. We describe the
components and operation of these blockchain frameworks. We identify the objectives
and motivation in each of the surveyed use cases and highlight the advantages and
disadvantages of each adopted framework. We analyze how the reported blockchain
frameworks address different supply chain challenges. We present a comparative
summary of existing literature on blockchain for supply chain. We also summarize
the properties of a blockchain framework for its successful adoption in future
supply chains and discuss several remaining challenges and opportunities.
An exploration of blockchain technology in supply chain management: Day by day new
technologies are applied to the business environment. Since the start of the fourth
industrial revolution, the digital tools allow productivity improvement. Different
kinds of technologies have been used to support companies in tasks of sending and
receiving information. The information exchanged between companies has always being
a concern when having in mind trust, speed, and safety. During few decades, EDI
(electronic data exchange) was the main technology supply chain professionals used
to send and receive information. Recently, with the rise of the fourth industrial
revolution and the Internet of Things (IoT), many aspects of the business
environment have changed. Individuals and organizations are required to be more
productive. One of the mainstreams for the business environment is blockchain. Some
researches argued that bitcoin is the pioneer of blockchain technology. Financial
companies joined forces to build a technological infrastructure to use the
cryptocurrency on the market. The first blockchain conceived in 2008, in the wake
of the global financial crisis and it has never been hacked. Supply chains are
complex networks of distant, separate entities that exchange goods, payments, and
data across a dynamic, continuously evolving landscape. Blockchain technology
allows visibility providing the customer the opportunity to understand how the
supply chain works and how to get more information about products traceability.
However, there are some challenges to implement blockchain in logistic and supply
chain. The paper presents a theoretical review including the principles of the
blockchain operations and the required infrastructure to implement it. The paper
does not cover the technology architecture applied to the blockchain. The potential
benefit of the blockchain will be covered to understand how to apply it in
logistics and in the supply chain environment, presenting some examples already
implemented or identified.
Leveraging the Internet of Things and Blockchain Technology in Supply Chain
Management: Modern supply chains have evolved into highly complex value networks
and turned into a vital source of competitive advantage. However, it has become
increasingly challenging to verify the source of raw materials and maintain
visibility of products and merchandise while they are moving through the value
chain network. The application of the Internet of Things (IoT) can help companies
to observe, track, and monitor products, activities, and processes within their
respective value chain networks. Other applications of IoT include product
monitoring to optimize operations in warehousing‚ manufacturing, and
transportation. In combination with IoT, Blockchain technology can enable a broad
range of different application scenarios to enhance value chain transparency and to
increase B2B trust. When combined, IoT and Blockchain technology have the potential
to increase the effectiveness and efficiency of modern supply chains. The
contribution of this paper is twofold. First, we illustrate how the deployment of
Blockchain technology in combination with IoT infrastructure can streamline and
benefit modern supply chains and enhance value chain networks. Second, we derive
six research propositions outlining how Blockchain technology can impact key
features of the IoT (i.e., scalability, security, immutability and auditing,
information flows, traceability and interoperability, quality) and thus lay the
foundation for future research projects.
Potential of blockchain technology in supply chain management: a literature review
Purpose – The purpose of this paper is to review the existing literature on
blockchain technology, present some trends and consider its potential value in
supply chain management (SCM).
Design/methodology/approach – Papers that contained the word “blockchain” in their
titles, keywords or abstracts were selected for conducting trend analyses.
Findings – The blockchain technology is rapidly making inroads in many industries
and there is tremendous potential to eliminate intermediaries and to make SCM more
efficient.
Research limitations/implications – This analysis is limited to 299 papers from the
EBSCO database through December 2018.
Practical implications – This paper highlights the imperative role of blockchain
technology that has created a discourse in the world of innovation and technology.
This work will help academics to further the understanding of blockchain
technology.
Social implications – Blockchain technology will provide transparency to consumers.
Originality/value – This paper presents the first review of blockchain technology
and delves into its value in SCM. This work will help researchers in identifying
the areas where blockchain is the most desirable and can be implemented.
Keywords Blockchain, Smart contract, E-commerce, Global sourcing, Supply-chain
management,
Logistics management, Disruptive technology Paper type Literature review
Blockchain as the “trust-building machine” for supply chain management
This paper aims to investigate the impact of blockchain application on trust levels
in supply
chains. Through the systematic review of the relevant literature, three dimensions
of trust,
i.e., the trustor–trustee perspective, forms of trust, and time orientation, are
investigated. Our
findings show that, first, there are three pairs of trustors and trustees involved
in blockchain
implementation: (a) the user and the blockchain, (b) two supply chain partners, and
(c) the
consumer/public and a supply chain unit. Second, the two forms of trust, namely
cognition based and institution-based trust, are likely to be enhanced by
blockchain execution, while
affect-based trust may not be directly impacted by the technology. Third, the
presence of
blockchain technology would facilitate swift trust-building between unknown supply
chain
partners under specific circumstances. Moreover, we also find contradicting
assertions among
scholars on the implications of blockchain for trust in supply chains. While some
studies pointed out that blockchain will enable a trustless trusted scheme, others
expected the
reinforcement of interorganizational trust. To test these assertions, we develop
the blockchain entrusted supply chain models to present the three-step process of
how trust is developed
through the blockchain and diffused to supply chain partners and external
stakeholders.
Critical success factor analysis of blockchain technology in agri-food supply chain
management: A circular economy perspective
In the sustainability system, which gives importance to the availability of
resources, recycling, renewal, and reproduction strategies can be handled under the
name of the circular economy. While there are many stages to be followed from food
production to consumption and even recycling, one of the technologies that will
contribute to the circular economy that can take an active role in these stages is
blockchain technology. In this study, which is about the circular economy in
sustainable supply chain management, the contribution of blockchain technology to
agri-food supply chain management is discussed. The aim of the study is to
research, analyze and prioritize the critical success factors of the use of
blockchain technology for the agri-food sector on the way to the circular economy.
As a first step, with the help of PESTEL analysis approach, 12 critical success
factors for agri-food supply chain management under the political, economic,
social, technological, environ- mental, and legal dimensions of blockchain
technology within the scope of circular economy are determined. Analytic Network
Process (ANP) and MultiAtributive Ideal-Real Comparative Analysis (MAIRCA) methods
are used in an integrated way to consider the degree of influence between the
factors and to determine the ideal optimal factor. In the results, it is determined
that the political and technological sub-criteria of blockchain technology is
determined, and it is observed that the criteria handled in line with the
sustainability system are compatible with the perspective of reducing the waste of
resources of the circular economy. If blockchain technology is used in the agri-
food sector, it has been determined that it will contribute to the circular economy
with the success factors in this study. “Ability to prevent food waste”; “Increased
food security”; “Product life- cycle tracking” factors take priority in their
ranking.
To improve the supply chains performance for many industries and provide new supply
chain management (SCM) solutions, some systematic literature review (SLR) on SCM
have, recently, demonstrated the importance of information and communication
technology (ICT) ([1], [2], [3], [4] and [5]), but without focusing on blockchain
technology (BCT). The BCT has been generating interesting research areas because of
its innovative characteristics that provide efficient solutions for the current
gaps related to several supply chains industries. Indeed, existing SLR on
blockchain conducted until now did not address such topic linked to the blockchain
application for SCM. For example, a SLR performed by BOJANA KOTESKA et al. [6],
Stefan Seebacher and Ronny Schüritz [7], and SMS established by Yli-Huumo J, et al.
[8], did not cover blockchain application for SCM that should be possible to map
out the current status of research area. Blockchain is a decentralized transaction
and data management technology firstly designed, by Satoshi Nakamoto, for Bitcoin
cryptocurrency [9]. Based on the literature, the blockchain definition was
synthesized as a distributed database, which is shared among and agreed upon a
peer-to-peer network. It consists of a linked sequence of blocks, holding
timestamped transactions that are secured by public-key cryptography and verified
by the network community. Once an element is appended to the blockchain, it cannot
be altered, turning a blockchain into an immutable record of past activity [7].
Trust and decentralization were identified as the two key BCT characteristics,
which are closely connected and interrelated [7]. The remaining parts of the paper
are structured as follows: In Section 2, we describe the applied research
methodology and the process of collecting relevant research papers. Section 3
presents the results of the collected papers and the classification mechanism
extracted from data. Section 4 discusses the study and answers the research
questions. Section 6 presents the limitations of this mapping study, and Section 7
concludes the paper.
The rapid advancement in digital communication has allowed for quicker, easier
connectivity between businesses and customers. With the development in technology,
the customers’ expectations and their needs have increased with regards to delivery
on time, transparency, good quality of products and response times. Supply chain
management (SCM) is defined as the management of the flow of goods and services
that transform raw materials into final products. In other words, to control the
flow of any products from raw state to final customers in the most streamlined and
cost-effective way represents the SCM process. It protects the distribution of all
goods from manufacturing to end product. The production, shipment, and distribution
of any product are controlled in a centralized manner. Also, SCM reduces the excess
cost of products and delivers to the customer in the ISSN 1816-6075 (Print), 1818-
0523 (Online) Journal of System and Management Sciences Vol. 9 (2019) No. 3, pp.
92-103 DOI:10.33168/JSMS.2019.0306 Goyat et al. / Journal of System and Management
Sciences Vol. 9 (2019) No.3, 92-103 93 fastest way. Every product reaches at
markets with a lot of efforts of different groups. The basic process of SCM is
depicted in Figure 1. Fig. 1: A basic process of Supply chain management 1.1.
Challenges and risks in SCM The modernization of the supply chain has a great
experience and it is an important factor for various organizations which affects
competitiveness. The supply chain has different risks inherent that are connected
to its nature4. (Chain and Sscm, 2006). SCM has various challenges fed by various
internal and external factors. Globalization and global connectivity of the supply
chain increase the complexity and risks for SCM. Others challenges are inherent to
the never-ending struggle for better efficiency and to reduce the overall operating
cost of the products(Chain et al., 2010). In manufacturing, to reduce lifecycles of
products, outsourcing, Just in Time inventory, proper utilization of machinery and
consolidation of the supplier are factors of any business models that carried
significant improvement and important challenges and risks to supply management
(Eyers, 2017). Various risks and challenges of SCM are depicted in Figure 2 and
discussed as following: Goyat et al. / Journal of System and Management Sciences
Vol. 9 (2019) No.3, 92-103 94 Fig. 2: Challenges and risks in SCM Fig. 3:
Blockchain attributes 1. Sudden demand changes: Due to advancement in technology
the demand for markets changes frequently every day and it is quite difficult to
adapt the variations in the markets. Rapidly fluctuating in markets requires
businesses to react quickly to sudden changes with good efficiency. 2. Lack of end
to end visibility: Most of the organizations are struggling to have proper details
about their supply chain externally and internally. This exposes the risk of fraud,
mishandling, and code of conduct violations, etc. (Lourenço and Ravetti, 2018). 3.
Obsolescence of technology: Significant and appropriate investments are required
for growth of SCM and it is a major challenge for most businesses (Szegedi and
Kerekes, 2012). 4. Ineffective supply chain risk: To control, monitor and predict
the supply chain risk, an effective supply chain management programs are an
important key factor to react on time. 5. Unforeseen delay: To track the progress
of products and materials in the Goyat et al. / Journal of System and Management
Sciences Vol. 9 (2019) No.3, 92-103 95 supply chain may be easy, but the delivery
of particular products on time may not always be 100% on time due to time
differences and different shipping frames (Ji, 2007). 6. Quality customer services:
SCM works in a centralized manner to fulfill the requirements of the customers. It
represents the supply of products at the right time with the right quantity and
good quality with affordable amount of money. It is not a simple process because
customers have different preferences with time (Henrie and Hedgepeth, 2006). 7.
Supplier relationship: To create a mutual association with various suppliers in
marketing is a challenging issue in SCM. Advancement in emerging technology has
attracted attention from centralized systems to the decentralized one (Nakamoto,
2008). Blockchain technology provides a significant contribution in the field of
trust, comfort, robust, traceability and transparency with distributed ledger13.
(Efanov and Roschin, 2018; Filippi and Hassan, 2016). Blockchain represents the
peer to peer decentralized network with a distributed immutable ledger which has
all transactions accomplished by participants (Lewis, 2016). Blockchain is quite
simply a single version of the truth that can be viewed and shared by a number of
users (Devine, 2017). Distributed nature of blockchain eliminates intermediaries in
the supply chain and has the proficiency to reinvent it. It provides control and
management to every stakeholder as per their needs be it terminal operators, inland
carriers, ocean carriers, financial authorities or service providers (Iansiti and
Lakhani, 2017). 2.1. Attributes of the blockchain technology The blockchain
technology is essence database which collects, control and monitors the
information. The information is stored in blocks and each block has a finite set of
records and transactions maintain a chain by connecting all bocks in a predefined
order (Meunier, 2018). The blockchain holds the present records of a transaction
with its complete history. The incorporation of blockchain technology in supply
chain offers a number of benefits as compared to the classical supply chain.
Decentralization of data is the most important feature of blockchain technology
which leads provides more transparency to transactions. Every participant holds the
actual dataset but not able to fraud or temper the dataset (Appelbaum and Smith,
2018). A small change in the dataset is publicly shared with every participant. The
inability to modify or tamper with transactions in blockchain enables to join
trusty participants and offer immutability to the dataset. Various attributes of
blockchain technology are shown in Figure 3. 2.2. Blockchain in SCM Development in
shopping options through eCommerce and mCommerce has made Goyat et al. / Journal of
System and Management Sciences Vol. 9 (2019) No.3, 92-103 96 supply chain
management a crucial issue of concern for various organization or businesses. For
large manufacturing industries or companies, it is the most critical problem to
deliver their products to supply chain partners (Wong and Ngai, 2019). With an
increasing emphasis on technological advancements, as well as the changes in
customer expectations, the need for integrated supply management has become
increasingly important (Moretto et al., 2019). Various limitations that are faced
by different supply chain actors and the impact of Blockchain on supply are
summarized in Table 1. Table 1. Various limitations faced by different supply chain
actors and the impact of blockchain Supply chain roles Limitations of current
blockchain Impact of blockchain on SCM Raw material Producer of raw materials
should have the capability to prove the origin and quality globally with
transparency Using blockchain, materials can be tracked from the production of the
raw item and trust can be maintained from start point to end consumer point.
Supplier Suppliers are responsible for agreements or contracts between a company
and its supplier. Lack of transparency influence the supplier’s efficiency. Trust
is maintained using blockchain and it also offers transparency between documents or
agreements. Manufacturer Manufacturers have restricted capability to monitor the
products from source to destination. Also has limited capability to measure the
quality of raw products. The distributed consensus of blockchain technology added
value from a raw material producer to its suppliers. Distributor Certification and
trust issues are having limited capability and custom tracking systems are with
least collaboration. Proof-of-identification, smart contracts, and proof-of-
locations provide the ability of certification in the distributed ledger.
wholesaler Traditional supply chain management has a lack of trust and
certification of materials. With blockchain, the wholesale is able to check the
origin of the products, their certification, the transformation of goods and
transportation conditions. Goyat et al. / Journal of System and Management Sciences
Vol. 9 (2019) No.3, 92-103 97 Retailer/Custo mers Traditional supply chain
management has a lack of trust and certification of materials. The retailer is able
to track the individual products between the wholesaler and end-user. Ability to
return of malfunctioning products effectively Consumers The consumers are not able
to track the origin of products, their quality, and certification of products with
the specified standard. Blockchain provides full transparency to consumers from the
raw stage to the final stage of the products with product origin and their
certification. Within the supply chain management, a supply chain is the connected
network of individuals, organizations, resources, activities, and technologies
involved in the manufacture and sale of a product or service (Cole et al., 2019).
With blockchain, users across the supply chain get access to an automated digital
system that marks all changes and records the exchange of hands without any human
intervention (Kouhizadeh et al., 2018). Every transaction or entry recorded in
blockchain is in many ways more efficient and honest. The system ensures that no
piece of inventory exists in the same place twice while it moves ahead in the chain
(Partida, 2018). This way, it gives a unified view and real-time status updates
with full traceability of actions. This drastically cuts down the time taken
to trade internationally and removes all physical procedures that ever existed
(ElMessiry and ElMessiry, 2018; Partida, 2018). Fig. 4: Advantages of blockchain to
SCM Various benefits of blockchain technology are highlighted in SCM as shown in
figure 4. Delay in work supply due to paperwork can be reduced via blockchain-
based SCM. In this method, all the history of transactions and data is stored in a
Goyat et al. / Journal of System and Management Sciences Vol. 9 (2019) No.3, 92-103
98 distributed manner and any authorized party can utilize that information.
Incorporation of blockchain in SCM improves the trust relationship among consumers,
customers, manufacturers, and suppliers. As a part of the blockchain ecosystem,
sellers and buyers alike are always who they say they are and products are always
the right ones. What’s more, because prices cannot be modified, the whole process
of invoices will be rendered obsolete in the future. If a purchase order is
represented as a block in the blockchain, it invariably becomes an immutable
digital entity. Impact of various attributes on supply chain management is
discussed in Table 2. 3. Proposed Blockchain-based SCM Blockchain technology has
the potential to renovate the way through which organizations do work in the supply
chain. The integrated process enables all participants to access the information or
data at any point and any time in the network. Any participants that are willing to
access the supply chain need to be registered in the blockchain technology. Once
they have registered, they can participate in initializing, validating and tracking
of goods as per their requirements. In Figure 5, the working principle of
incorporation SCM with blockchain is depicted. Firstly, the request for the new
transaction from the network is generated and appended to block after verification.
The more detail about buyers and suppliers are recorded on each block at each
stage. Each block comprises different information such as certification, production
date, batch number, the weight of goods, temperature, etc. All the information is
recorded in decentralized ledger acts as single unified source of the dataset such
as raw material, manufacturing, maintenance process, and supply, etc. (Angrish et
al., 2018). Table 2: Blockchain attributes that impact supply chain management
Relation and impact of blockchain on supply chain management Consensus Blockchain
consensus provides the ability to stakeholder to track the whole process of supply
chain and offers trust to SCM. As the all features such as certification, quality,
quantity and other details of products are recorded in consensus which adds value
to its final products. The quality of raw materials are validated, certification of
manufacturers is checked which gives more transparency and added value to the final
product. Goyat et al. / Journal of System and Management Sciences Vol. 9 (2019)
No.3, 92-103 99 Distributed ledger / Decentralization Blockchain works in a
decentralized manner that means information is not handled by a single node. All
the information regarding the products from its raw stage to the final stage is
stored in a distributed way and it is publically available based on some
agreements. It avoids the risks of data loss or one-point failure. Additionally,
data alteration and manipulation is difficult in distributed ledger. Privacy/
immutability Blockchain is distributed in nature having public ledger and designed
in such a way to enable access control to who is able to have access on the ledger.
Before accessing the data of ledger, the authentication of each controller is
checked using some decision process. It provides privacy to information that is not
visible to all (only legitimate parties allowed) and it verifies the essential
information during authentication. The distributed ledger is immutable in nature
and manipulation or tampering is not possible. Transparency / Scalability With
blockchain technology, the entire stakeholder participates in a universal system of
the supply chain. The nature of blockchain is peer to peer which is designed in a
robust and scalable manner for eliminating a single point of interaction. The
distributed ledger is shared by stakeholder to improve transparency and
scalability. Shared transaction history Each transaction is included into blocks
and each block contains a hash function of previous blocks into the blockchain. The
hash function of block maintains the integrity of the recorded information. All the
past transactions are recorded into blocks and are shared among different
legitimate parties. Goyat et al. / Journal of System and Management Sciences Vol. 9
(2019) No.3, 92-103 100 Fig. 5: Blockchain-based SCM Fig. 6: Smart-contract process
in blockchain-based SCM Initially, to create smart contract each party must
identify an opportunity on which they collaborate and must agree about all the
outcomes for each party as shown in Figure 6. It is considered in the proposed
scheme that each party or stakeholder who are willing to access the blockchain
data, require to be registered with integrated Blockchain with supply chain
network. Once all the parties are registered, the account assignment process is
applied by them for generating a combination of the public-private key. The public-
private keys are utilized by each party for creating or verifying each transaction.
The concept of distributed computing has been around since 1990. In 2009, Satoshi
Nakamoto created bitcoin and introduced the concept of Blockchain [1]. The original
goal was to propose a solution to the double-spending problem using a peer-to-peer
network [2]. It has been about ten years since then and cryptocurrency has
developed. Now, Blockchain proves to have the capacity to deliver a new kind of
trust to a wide range of services [3]. Applications are being explored in
healthcare (patient records), government (land registries) and electronics
(Internet of Things). The supply chain is one of the fields that Blockchain is
expected to be applied. Estimated 90% of the world trade is carried out by the
international shipping industry every year [1]. But the logistics behind global
trade is highly complex as it involves many parties with conflicting interests and
priorities as well as the use of different systems to track shipments. According to
one estimate from the World Economic Forum, reducing supply chain barriers to trade
could increase GDP by nearly 5% and global trade by 15%. Blockchain technology can
help reduce many of the frictions in global trade logistics including procurement,
transportation management, track and trace, customs collaboration, and trade
finance. In this paper, I combine blockchain with distributed storage and propose a
blockchain model for the supply chain. 2. Related work 2.1. Blockchain Blockchain
can be defined as a database that can record transactions between parties in a
secure and permanent way [1][3]. Each block contains three elements, a hash,
timestamped batches of recent valid transactions, and the hash of the previous
block. A hash function is a function that converts the data it is given into an
irregular value of fixed length [4]. The timestamp proves that the data must have
existed at the time [2]. The previous block hash links the blocks together and
prevents any block from being altered or a block being inserted between two
existing blocks. In this way, each subsequent block strengthens the verification of
the previous block and hence the entire blockchain. The method renders the
blockchain tamper-evident, lending to the key attribute of immutability. A smart
contract is a component of a blockchain-based system that can automatically enforce
stakeholder-agreed rules and process steps [1]. There are two key features, data
transparency, and security [1]. Blockchain technology ensures that stored records
are accurate, tamper-evident, and from a verifiable source. Instead of multiple
parties maintaining copies of their own dataset, every stakeholder receives
controlled access to a shared dataset creating a single source of truth. This gives
confidence to everyone working with this data that they are using the most recent,
accurate, and reliable dataset. Secondly, Traditional ledgers typically provide an
overall layer of security which once breached allows access to all stored data. In
a blockchain-based system, the security mechanisms make sure that individual
transactions and messages are cryptographically signed. This ensures essential
security and effective risk management to tackle today’s high risks of hacking,
data manipulation, and data compromise. 2.2. Supply chain A supply chain is often
described as a system of organizations, people, activities, information, and
resources involved in moving a good or service from the initial supplier to the
final customer [6]. Supply Chain Management (SCM) is the planning and management of
all activities involved in sourcing and procurement, conversion, and all logistics
management activities to meet the customer’s need. It also includes coordination
and collaboration with channel partners, including suppliers, intermediaries,
third-party service providers, and customers. There are these key concepts;
Client demand: Clients in different field missions request goods and services.
Monitoring, tracking, and reporting: Tracking is enabled for any requisition or
shipment to monitor progress Planning: Field support teams develop optimized
plans for sourcing, logistics, storage, transport and distribution. Sourcing:
Field support teams evaluate and secure the best suppliers. Natsuki Kawaguchi /
Procedia Computer Science 164 (2019) 143–148 145 Natsuki Kawaguchi / Procedia
Computer Science 00 (2019) 000–000 3 Inbound logistics: Field support teams
organize transport from supplier to a first distribution hub. Storage and
transport: Goods are stored or prepared for transport according to an optimized
schedule. Outbound logistics: Goods and services are distributed to clients.
Delivery and receipt: Clients receive the right goods, with the right quality at
the right time. 2.3. IBM Food Trust IBM Food Trust uses the blockchain solution to
build transparency of supply chain from the farmer, processor, retailer, to the
consumer. The solution provides participants with a permission-based, shared view
of food ecosystem information [7]. It allows convenient data publishing and
controlled sharing of information. IBM Food Trust users can quickly locate items
from the supply chain in real-time by searching food product identifiers using the
product name and filtering on dates. Any IBM Food Trust participants can use a
Smart Contract in a Private Channel between two or more specific network members.
Data in that channel is unencrypted. By using this technology, decision making is
automated. IBM Food Trust has an integrated set of modules. ・Trace module Trace
module provides the provenance of a product through immediate access to end-to-end
data. This module also shows real-time location and status, so allows expedited
product recalls. ・Fresh Insights module Fresh Insights module connects disparate
product data to draw insights and gain visibility into inventory across the supply
chain. Then, it shows time since production and to expiration. It becomes easier to
calculate an at-risk inventory. So, suppliers can identify inefficiencies, improve
freshness, and reduce product losses. ・Certifications module Certifications module
digitizes business-critical certificates and inspection documents. It can optimize
efficiency for information management, certify provenance, and ensure authenticity.
Fig. 1. IBM Food Trust Module Demo. IBM Food Trust combines supply chain with
blockchain core functions successfully. IBM explains the advantage of the Food
Trust system is "All data is stored on blockchain ledgers, protected with the
highest level of commercially- available, tamper-resistant encryption." But,
blockchain records who owns what and who transacts what. In other words, it is not
fit to record a lot of information. If the supply chain becomes more complex, there
will be mass data and blockchain should be used with any other storage. So, I
combine blockchain with distributed storage and use this technology more
appropriately. 3. Methodology I propose Blockchain for supply chain. Fig. 2. is the
whole picture of it. In this system, I define the low layer, high layer, lower
blockchain and higher blockchain as such. 146 Natsuki Kawaguchi / Procedia Computer
Science 164 (2019) 143–148 4 Natsuki Kawaguchi / Procedia Computer Science 00
(2019) 000–000 Low Layer: trades between traders at the stage of production and
processing. High Layer: trades between traders at the stage of sales and
consumption. Lower Blockchain: records of transactions on the low layer. Higher
Blockchain: records of transactions on the high layer. (In case of a large-scale
system, we can create a middle layer and a middle Blockchain.) Low Layer is a
public community. On this layer, participants look for potential business partners.
The important thing on this layer is to find good partners from a wide variety of
options. So, the community must be open. On the other hand, High Layer is a private
community. On this layer, retailers and customers conclude a contract. The
important thing on this layer is to deliver products to customers accurately. There
is personal information such as name and address. So, the community must be close.
Fig. 2. Blockchain application model for supply chain. In the production stage, a
serial number is assigned to the raw material. In each stage, participants verify
the digital signature of the previous stage and create a new one. Also, they record
information on each stage in distributed storage. Lower Blockchain and Higher
Blockchain is automatically generated at the formation of contracts. Goods are
tracked by the parcel code, QR code, serial number and so on if it is necessary.
Customers can search for goods by the serial number on Lower Blockchain and Higher
Blockchain. The key features of the system are as shown below. Comprehensive
records of ordering, receiving, cash flow, logistics, and information flow: In this
system, every transaction is recorded. In general, companies do not know enough
about the products that they buy and sell to navigate the many complex challenges
facing today’s global supply chains. This system can solve the issue. Client
demand: Clients can make to order on Lower Blockchain network. When an order is
placed, traders will react to it. Good projects will gather many traders. On the
contrary, bad projects will be at a standstill. Low Layer High Layer Producers
Processors Retailers Customers DS DS Lower BC Higher BC Traders Contract Contract
(Distributors) (Distributors) (Distributors) Digital Signature Digital Signature
Digital Signature Serial Number Contribution Contribution Information Certification
Digital Signatures Contribution (DS) DS: Distributed Storage Natsuki Kawaguchi /
Procedia Computer Science 164 (2019) 143–148 147 Natsuki Kawaguchi / Procedia
Computer Science 00 (2019) 000–000 5 This feature is important for the industry of
the next generation. INDUSTRIE 4.0 is set to revolutionize manufacturing
and production [8]. I 4.0 represents a paradigm shift from "centralized" to
"decentralized" smart manufacturing and production. "Smart production" is an ICT
technology-driven approach that utilizes Internet-connected machinery to manage the
production process. The goal of SM is to identify opportunities for automating
operations and use data analytics to improve manufacturing performance. Table 1
shows the Comparison between characteristics of Industry 3.0 and Industry 4.0 in
manufacturing [9]. The characteristics of I 4.0 meets the blockchain-based system
and the model can aid these changes. Table. 1. Comparison between characteristics
of Industry 3.0 and Industry 4.0 in manufacturing Distributed storage: Blockchain
is not fit to record a lot of information. It requires both on-chain storage of the
core ledger data and off-chain storage of data required by smart contracts for
verification and documentation [10]. The Inter Planetary File System (IPFS) is a
concrete solution. IPFS is a peer-to-peer distributed file system that seeks to
connect all computing devices with the same system of files [11]. Each file is
given a cryptographic hash. Each network node stores only content and some indexing
information that helps figure out where data is stored. When looking up files,
participants search the network to find nodes storing the content behind a unique
hash. IPFS and the Blockchain are a good match. Participants can address large
amounts of data with IPFS and place the immutable, permanent IPFS links into a
blockchain transaction. This timestamps and secures their content, without having
to put the data itself on the chain. Digital signatures: As long as there are not
three digital signatures, a Higher Block is not generated. The system builds
transparency of supply chain from the producers, processors, retailers, to the
consumer. That can be regarded as a kind of smart contract. Digital signature
infrastructures have two distinct goals [12]; Firstly, Digitally signed messages
assure the recipient that the message truly came from the claimed sender. They
enforce nonrepudiation (that is, they preclude the sender from later claiming that
the message is a forgery). Secondly, Digitally signed messages assure the recipient
that the message was not altered while in transit between the sender and recipient.
This protects against both malicious modification (a third party altering the
meaning of the message) and unintentional modification (because of faults in the
communications process, such as electrical interference). Digital signature
algorithms rely on a combination of the two major concepts, public key cryptography
and hashing functions . Blockchain interconnection: Serial number enables the
interconnection of Lower Blockchain and Higher Blockchain. In addition, Digital
signature has an expiration data. So, data cannot be stored for a long time. By
using distributed storage, the system can treat long storage data.
Today, the vast majority of traditional logistic information systems in Agriculture
and Food (Agri-Food) supply chains merely track and store orders and deliveries,
without pro- viding features as transparency, traceability and auditability. These
features would surely improve food quality and safety, therefore they are more and
more requested by consumers [1]. Thus, several Research & Development communities
are con- centrating their efforts on adopting some specific Internet of Things
(IoT) technologies such as RFIDs and Wireless Sensor Networks, or everyday-cheaper
connected devices, to enabled remote monitoring of the conditions in food
transportation scenarios and at a very fine granularity along the whole Agri- Food
supply chain, e.g., from production to consumption [2]. However, the majority of
the current IoT solutions still rely on heavily-centralized cloud infrastructures,
where there is usually a lack of transparency, and by nature presents security
threats including availability, data lock-in, confidentiality and auditability [3].
In the Agri-Food domain, in order to maintain trust and reliability along the whole
supply chain, it is essential for the stored records to be tamper-proof, while the
best case would be if each actor issuing transactions could do that without relying
on any centralized third-party intermediary. A potential solution to alleviate all
of such issues and concerns is the Blockchain technology, which is a peer-to-peer
digital ledger that does not rely on centralized servers. Since all the records
stored in a blockchain are based on a consensus reached at least by the absolute
majority of peers of the network itself, this distributed ledger is immutable by
design and offers an auditable and transparent source of information. And from an
IoT perspective, instead of requiring connectivity to a central cloud, sensor
networks in a blockchain-based traceability solution would only require stable
connection to their closely located peer. Thus, blockchains exposes all the
required properties for decentralizing food traceability systems, while making
traceable data available at every step of the supply chain. In this paper, we
present AgriBlockIoT, a fully- decentralized traceability system for the Agri-Food
supply chain management. Specifically, the proposed solution can rely either on the
Ethereum1 or the Hyperledger Sawtooth2 publicly available blockchain
implementations, while it is able to integrate various IoT sensor devices. By
directly producing and consuming valuable information from the IoT devices along
the whole supply chain and storing such data directly in its underlying blockchain,
AgriBlockIoT guarantees transparent and auditable asset traceability. To assess the
feasibility of the proposed solution, we engineered and deployed the so- called
from-farm-to-fork use-case: a classical food traceability scenario fostering
certified traceability of food along the whole supply chain, e.g., from
agricultural production (the farm- side) to consumption (the fork-side). Then, we
compare the two implementations, in terms of three performance metrics, namely
latency, CPU load, and network usage. The remaining of this paper is organized as
follows: Sec. II summarizes the current state of the art in the adoption of
blockchains as an enabling technology for the traceability in Agri-Food supply
chains; Sec. III describes the system architecture of AgriBlockIoT; Sec. IV
contains the analysis of our preliminary results; Sec. V concludes the paper.
1https://www.ethereum.org/ 2 978-1-4673-9944-9/18/$31.00 © 2018 IEEE
https://www.hyperledger.org/projects/sawtooth 2018 IoT Vertical and Topical Summit
on Agriculture - Tuscany (IOT Tuscany) 978-1-5386-6930-3/18/$31.00 ©2018 IEEE II.
RELATED WORK The last few years have witnessed an explosion of research and
development activity around the Blockchain technology, mainly within the financial
technology (FinTech) industry. Indeed, its intrinsic capability of providing
immutable and tamper-proof records, together with its potential of enabling trust
and reliability among untrusted peers represent too attrac- tive features,
preventing this technology to stay relegated into a single vertical sector. For
this reason, several industries beyond the FinTech sector have already identified
the Blockchain technology as a driver for a paradigm shift. For data reliability,
ProvChain [4] explored the use of the Blockchain technology in a cloud storage
scenario to verify three levels of data provenance: collection, storage and
validation. In this work, the use of blockchains showed good results in terms of
tamper- proof records and user privacy, with very low overhead for the storage
itself. In a similar context, the authors on [5] explored the use of blockchains
with smart-contracts to achieve secure data provenance, using the Open Provenance
Model (OPM) with an access control-based privacy-preserving solution. Also the
adoption of some IoT devices and technologies in the supply chain management sector
has attracted a lot of research interest in the last few years. From the impact of
autonomous identification system [6] to the application of RFID technologies in
logistics [7], the technological maturity of the devices and of the sensors is
literally revolutionizing each step of the process. Specifically for the Agri-Food
do- main, the authors of [8] presented an inventory transparency use-case, also
adopting some IoT devices. There, the goal was to explore the use of RFID and NFC-
based devices to achieve transparency and real-time information production directly
on the field, enabling persistence by means of a centralized, cloud-based database.
This is indeed the classical paradigm adopted by far the majority of the current
IoT-based solutions. However, the use of both the Blockchain and the IoT
technologies in the Agri-Food domain is still an under- explored, yet worth-to-
explore, research field. A traceability system based on the blockchain and the RFID
technology was proposed in [9], with a sharp focus on Chinese food markets. The
work considered fresh food asset tracking as fruits, vegetables and meat, by means
of RFID-based devices for the data acquisition and blockchains for data
persistence. The authors of [10] presented a supply chain traceability system for
food safety, based on HACCP (Hazard Analysis and Critical Control Points) and focus
on transparency. There, they described the process of crop plants in different
phases, from harvesting to retailing, without going into the details of a
performance analysis. Overall, to the best of our knowledge, some key-features
offered by certain blockchain implementa- tions remain either not explored, or not
fully exploited, one for all being the autonomous transactions capability (often
referred to as smart contracts [5]). III. AGRIBLOCKIOT: SYSTEM ARCHITECTURE The
unique constrains and requirements of the modern Agri-Food industry pose some major
challenges to achieve a transparent, auditable and reliable supply chain management
process . Some of these challenges are the heterogeneity of the involved actors,
stakeholders and business models, their different levels of confidentiality, the
lack of interoperability among the involved systems and, most notably, the complete
lack of a clear data governance [11]. Fig. 1 depicts a simplified version of such
process, whose involved actors are briefly introduced in the following: A)
provider: providers of raw materials, such as seeds and nutrients, but also
pesticides, chemicals, etc; B) producer: usually the farmer e.g., the responsible
of the actions from seeding/planting to harvesting; C) processor: this actor may
perform various actions, from simple packaging to more complex processes (e.g.,
press- ing of the olives); D) distributor: this actor is responsible of moving the
output of the processor (e.g., the product) from processor’s site to retailers; E)
retailer: this actor is responsible of selling the products, representing it either
small local stores or big supermar- kets; F) consumer: the final element of the
chain. Along the whole process, authorities provide standards, regulations, laws,
rules and policies that the involved actors have to comply with. Fig. 1. Simplified
version of the Agri-Food supply chain management process. We propose a layered
architecture able to rely on the Blockchain and the IoT technologies to achieve
transparency, auditability and immutability of the stored records in a trust- less
environment. We consider the blockchain as a layer of our system (see Fig. 2),
allowing AgriBlockIoT to be blockchain- independent, while it can be integrated
into existing traditional software systems (ERP, CRM, etc.). The proposed
architecture takes advantage of the increasing capabilities offered by modern edge
devices (e.g., gateways, mini-PC, etc.), which may be directly used as full nodes
of our layered blockchain implementation, hence extending the resistance,
decentralization, security and trust of the whole network. The main modules of
AgriBlockIoT are : • API: a REST Application Programming Interface expos- ing the
capabilities of AgriBlockIoT to other applications, with a high level of
abstraction, allowing easy integration with existing software systems; •
Controller: a component responsible of transforming the high-level function calls
into the corresponding low-level 2018 IoT Vertical and Topical Summit on
Agriculture - Tuscany (IOT Tuscany) Fig. 2. Layered architecture of AgriBlockIoT.
calls for the blockchain layer, and viceversa (i.e., querying and converting the
data records stored in the blockchain, into high-level information for the upper
layer). • Blockchain: The main component of the system, con- taining all the
business logic, implemented through smart-contracts on the blockchain, as a gateway
to the blockchain itself. Depending on the
selected blockchain, this module will vary in complexity, according to the program
capabilities of the selected blockchain, as well as the capabilities of the client
interfaces for that blockchain. Then, to coherently define the high-level
functionality of AgriBlockIoT, we had a bottom-up approach through which we
extracted the set of requirements starting from a complete use-case, namely from-
farm-to-fork. The latter is, indeed, a classical food traceability use-case that
fosters certified trace- ability of food along the whole supply chain, from
agricultural production to consumption. In other words, AgriBlockIoT shall provide
consumers with complete history of the food he is buying. The only pre-condition is
that all the participants (so including the IoT devices) are registered users of
the underlying blockchain, meaning that they have the correct public/private key-
pairs to digitally sign each operation on the distributed ledger. In the following,
we summarize the list of extracted requirements: R1: Raw Materials Purchasing:
producers and providers store in the blockchain the details of sales and purchases
of raw materials, including technical information of prod- ucts and amounts. Note:
smart-tags (e.g., barcode, QR codes) can be used to automatize this process; R2:
Planting: producers store in the blockchain information about the planting process
(e.g., the amount of seeds used). Note: sensors can automatize such data entry pro-
cess (e.g., connected weight scales), while smart contracts can autonomously fire,
hence creating records whenever anomalies are detected (e.g., more seeds than the
ones registered as purchased); R3: Growing: sensors, at regular intervals,
autonomously store in the blockchain information about the grow- ing plants and
environment. Note: smart contracts can asynchronously fire, hence creating records
whenever anomalies are detected (e.g., sensor values outside certain thresholds);
R4: Farming: farmers store in the blockchain information about each stage of the
process (e.g., irrigation, fertilizing, etc.), including amounts of inputs applied.
Note: sensors can automatize such data entry process (e.g., chemical sensors and
multisensory systems), while smart contracts can autonomously fire, hence creating
records whenever anomalies are detected (e.g., sensor values outside certain
thresholds); R5: Harvesting: farmers store in the blockchain details about the
harvesting. Note: sensors can automatize such data entry process (e.g., connected
weight scales), while smart contracts can autonomously fire, hence certifying that
the process from seeding to harvesting is compliant with certain regulations (e.g.,
organic, fair trade, etc.); R6: Delivery to processor: farmers transfer the
ownership of the products to distributors, directly through the blockchain. Note:
sensors (e.g., GPS sensors) and smart contracts can automatize this process, or
create records whenever anomalies are detected during the delivery phase (e.g.,
sensor values outside certain thresholds); R7: Processing: considering the simplest
case of a packaging processor, the latter store in the blockchain details about the
received amount of product from distributors, the packaged amount and, eventually,
the amount of product lost during the processing phase. Note: sensors can au-
tomatize such data entry process (e.g., connected weight scales), while smart
contracts can autonomously fire, hence creating records whenever anomalies are
detected (e.g., the packaged amount is larger than the received amount); R8:
Delivery to retailers: processors transfer the ownership of the processed product
to distributors, directly through the blockchain. Note: sensors (e.g., GPS sensors)
and smart contracts can automatize this process, or create records whenever
anomalies are detected during the deliv- ery phase (e.g., sensor values outside
certain thresholds); R9: Retailing: retailers store in the blockchain details about
the received amount of product from distributors. Then, at regular intervals,
sensors autonomously store in the blockchain information about the status of the
retail en- vironment. Note: smart contracts can asynchronously fire, hence creating
records whenever anomalies are detected (e.g., sensor values outside certain
thresholds); R10: Consuming: retailers store in the blockchain details about the
sold products, while consumers are able to transparently verify the whole history
of a product before buying it. Note: smart-tags can be associated to each package,
so that consumers can easily retrieve the whole history of the product.
The continuous emergence of counterfeit products and product quality scandals has
revealed the importance of quality management from a supply chain perspective.
According to "The Economic Daily", China's manufacturing industry suffers a direct
loss of over 170 billion RMB yearly from quality problems in supply chains [1].
There is also an indirect loss of more than 1 trillion RMB due to their negative
influences on downstream supply chains, including loss of market share and costs on
pollution controls. How to solve the problems of products qualities in supply
chains has become a key issue in acquiring manufacturing power from strategy
implementation in China, and has drawn attention of scholars in various fields
recently. Although there have been many related research projects and studies, to
resolve the series of problems in supply chain quality management arising from the
lack of trust is still a difficult problem for the technology used nowadays. The
root cause is that the traditional centralized trust mechanism cannot completely
solve these three challenges: 1) the self-interests of the supply chain members [2]
[3]; 2) the information asymmetry in the production process [4][5][6][7]; 3) the
cost of quality testing and technical limitations [8][9] [10][11]. The emergence of
blockchain technology has brought innovative possibilities to Supply Chain Quality
Management (SCQI). In a Bitcoin system, blockchain demonstrates the characteristics
such as trust machine [12], decentralized governance [13], traceable transactions
[14]. The applications have been extended from financial services to supply chain
management, intelligent manufacturing and Internet of Things (IoT), etc. How to use
the technology of blockchain to solve the problems caused by distrust in supply
chain quality management and to achieve the intelligent management of products
qualities has become a feasible research proposition. Firstly, blockchain is a kind
of new Information Technologies (IT) used in supply chain quality management. It
solves the issues of distrust on the basis of unchanged information and traceable
records through standardized norms and agreements. By setting up automatic
executions of quality management contracts, it is possible to develop an auto-run
intelligent system. Secondly, blockchain has brought a new mechanism and ways of
thinking to supply chain quality management. Blockchain technology adopts the
governance model of human society in IT systems, and further develops the
traditional centralized system to a multi-centered or decentralized system that
enables different interest groups to share power in the same IT system. This system
also improves the qualities of products and services in supply chains by contracts.
These two aspects of IT and management mechanisms are exactly the two domains in
which management science and information management systems are exploring in supply
chain quality management, and also interprets the value of blockchain in the
research of this field. In order to improve supply chain quality management with
the blockchain technology, this study proposes the framework and system
architecture for blockchain-based supply chain quality management. The rest of the
paper is organized as follows: we introduce the framework in Section 2, and use a
case to illustrate the framework in Section 3. We conclude the target contributions
and future research directions in the final section. The Fourteenth IEEE
International Conference on e-Business Engineering 978-1-5386-1412-9/17 $31.00 ©
2017 IEEE DOI 10.1109/ICEBE.2017.34 172 II. A BLOCKCHAIN-BASED SCQI FRAMEWORK In
this section, we propose a blockchain-based SCQI framework. Based on blockchain
technology [15], a new supply chain system can be built in which information
sharing and quality control are assured. Apart from enterprises on the supply
chain, this framework consists of blockchain, smart contracts and various IoT
sensors. blockchain provides safe distributed ledger with various quality
information, assets information, logistics information and transaction information.
Smart contracts bring privacy protection, automation and intelligence into this
system, while IoT sensors gather various data from the real world. The framework
and the corresponding system architecture are composed of four layers based on
different functions, as seen in Figure 1. The bottom layer is IoT Sensor Layer. In
this layer, GPS is used to locate the products in logistics process. Quality
information, assets information and transaction information is recorded with RFID
technology. Considering the relatively higher cost of RFID, barcode can be used
alternatively in some processes when the standard of accuracy is not very strictly
required and the kinds of data is not a lot. In addition, various sensors will be
used to gather the information about temperature, vibration, humidity and so on
[16][17]. Last but not least, considering many enterprises and numerically
controlled machines have their own information systems, it is more efficient to
develop some interfaces for acquiring information from these different information
systems [18]. The second layer is Data Layer, including blockchain and safe
distributed ledger. In blockchain, there are four kinds of data: quality data,
logistics data, assets data and transaction data. Furthermore, all the enterprises
keep a copy of data on supply chain including supplier, manufacturer, logistic
operator, retailer and financial institutes. With these data or information, smart
contracts are used to execute quality control and improve the efficiency of supply
chain. The third layer is Contract Layer. Only data sharing is not enough. Data
gathering in the layers above not only facilitate data sharing but also aims to
assist quality control and improve efficiency of supply chain. The first concern
about the data sharing may be the privacy issues. Privacy issues need to be
considered for data sharing. Because competitive enterprises are operating on the
same supply chain, some information needs to keep confidential for their own
competitive advantages. Therefore, digital identity is used to control the access
authority to the data. With the real time data about qualities, smart contracts can
execute real time quality monitoring and control. With the logistics data, smart
contracts are able to plan logistics automatically. Moreover, commercial contracts
can execute automatically and efficiently with transaction data and smart
contracts. Smart contracts also facilitate requirements of customers transmit from
retailers to manufacturers and then to suppliers. There are many functions that
smart contracts can achieve with the data in blockchain. For example, with the
retailers' transaction data, smart contracts analyze the ultimate customers'
demands automatically and provide suggestions about purchasing and producing to
manufacturers and suppliers. The top layer is Business Layer. This lay includes
various business activities in enterprises. Each enterprise on supply chain is able
to control and manage the products qualities with the support of blockchain and
smart contracts. They also make decisions on purchasing and manufacturing
activities based on the suggestions provided by the smart Digital Identity Real
Time Quality Monitoring & Control Logistics Planning Contract Automation End
Customer Demand Analysis & Feedback Supplier Manufacturer Logistic Operator
Retailer Financial Institutions Data Layer Contract Layer Business Layer Quality
Data Logistics Data Transaction Data Assets Data Product, Time, Temperature,
Route ... Physical Quality, Service Quality Date, Money, Participants, Contract ...
Product, Equipment, Capital ... IOT Sensor Layer GPS RFID Sensor Barcode Other IS
Logistics Process Selling Process Manufacture & Quality Inspection Process 澸濝濧濨濦濝濖濩
濨濙濘澔 激濙濘濛濙濦 Figure 1. system architecture diagram 173 contracts. In this way,
efficiency and profits are improved in these enterprises.
About two decades ago, the internet emerged as an unprecedented and highly
disruptive technology that shook the foundations of many established businesses.
This upheaval proliferated throughout many supply chains (SCs) and led to the
restructuring of complete value networks (Yao et al., 2009; Dresneret al., 2001).
While the use of network technology to exchange data electronically (e.g. EDIFACT)
had existed long before, it was the widespread adoption of the internet for
commerce (both B2B and B2C) that heavily impacted supply chains (Lancioniet al.,
2003). The current blockchain development somewhat resembles those early days of
internet adoption, which was slow at first. The roots of the ARPANET, which was an
early packet switching network based on TCP/IP, date back to the end of the 1960s.
It was not until the commercial potential of the internet was fully realized in the
1990s that the World Wide Web yielded many user-friendly applications with both
positive and negative implications for businesses and individuals (Kambil, 1995).
With widespread adoption, the internet had a significant impact on supply chain
management by creating electronic marketplaces, helping to realize cost reductions,
increasing productivity, enabling e-procurement, integrating business processes and
allowing for the creation of customized services (Lancioni et al., 2003). It is now
the blockchain which offers similar promises, and a rigorous academic investigation
is needed into the extent to which it may help businesses to create value. The
general pattern of interest in the blockchain exhibits several years of slow
adoption followed by exponential growth starting at the end of 2015 and a spike of
the end of 2017, which was caused by massive public interest in Bitcoin (Google
Trends, 2018). Similar to the internet, the blockchain is not a The current issue
and full text archive of this journal is available on Emerald Insight at:
www.emeraldinsight.com/1359-8546.htm Supply Chain Management: An International
Journal 23/6 (2018) 545–559 Emerald Publishing Limited [ISSN 1359-8546] [DOI
10.1108/SCM-01-2018-0029] © Horst Treiblmaier. Published by Emerald Publishing
Limited. This article is published under the Creative Commons Attribution (CC BY
4.0) licence. Anyone may reproduce, distribute, translate and create derivative
works of this article (for both commercial and non-commercial purposes), subject to
full attribution to the original publication and authors. The full terms of this
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Received 23 January 2018 Revised 1 August 2018 Accepted 7 August 2018 545
Downloaded by 109.94.173.19 At 18:35 26 January 2019 (PT) single technology but
rather operates on a stack of technologies that includes the internet as an
infrastructure and uses the blockchain protocol for storing transaction records and
establishing consensus rules. Various applications such as smart contracts can be
operated on the application layer, yet the full range of potential applications is
still unclear (World Economic Forum, 2017). Proponents of the blockchain point out
that it enables the creation of a so-called “Internet of Value” (Deloitte, 2016),
through which property rights can be transferred online. This marks a key
development from the “Internet of Information”, in which users can share
information but cannot be prevented from creating infinitely many copies. The
ongoing discussions regarding the potential impact of the blockchain and lack of
research on this topic notwithstanding, many companies are investing huge sums of
money in blockchain- based solutions that bear the potential to revolutionize SCs.
According to Juniper Research, which conducted a study amongst 369 company
founders, executives, managers and IT experts, 76 per cent of respondents believe
that the blockchain could be “very useful” or “quite useful” for their company, 35
per cent expect significant internal disruptions and 51 per cent anticipate
significant disruptions to their partners or customers (Holden and Moar, 2017). An
IBM study reports that one-third of organizations are considering or actively
engaged with blockchain technology, with numbers varying by industry. Using input
from 2,965 C-suite executives the IBM study reports that early adopters
(“explorers”) are experiencing disruptions in their industry twice as often as so-
called “passives” (60 vs 30 per cent) and that explorers are much more likely to
disrupt a market or industry themselves by “changing the rules of the game” (21 vs
5 per cent) (IBM, 2017, p. 7). The whole blockchain market size is estimated to
grow from US$210.2m in 2016 to US$2,312.5m by 2021, at a compound annual growth
rate of 61.5 per cent (Markets and Markets, 2016). The academic relevance of the
blockchain has already been acknowledged for supply chain management (SCM) and
logistics (Kshetri, 2018). Furthermore, a substantial number of publications in
academic conferences and white papers are already being published which critically
investigate the blockchain (Romano and Schmid, 2017) and its potential applications
in the field of SCM/logistics (Hackius and Petersen, 2017; Oakley, 2017). For
academic research to be able to make impactful contributions that benefit the
industry, it is crucial that researchers apply their core competence of rigorous
research methodology to scrutinize blockchain and its potential implications on
SCM. The aim of this paper is threefold. First, following the suggestion from
MacInnis (2011) that conceptual contributions necessitate the identification,
delineation and differentiation of the particular entity or a domain, this paper
seeks to clearly define and delimit the domain occupied by the blockchain. Second,
to demonstrate the applicability of the blockchain within the field of
SCM/logistics, the basic functionality of the blockchain is explained to provide
some indication of the blockchain’s potential future impact on supply chains.
Third, the major goal of this paper is the development of a theoretical framework
for further research that allows the derivation of research questions which are
based on theory and enable methodologically rigorous research designs. The
framework we elaborate is based on four widely used general theories – principal
agent theory (PAT), transaction cost analysis (TCA), also called transaction cost
theory, resource- based view (RBV) and network theory (NT) (Halldorsson et al.,
2007) – which can be applied to explore the implications of the blockchain. The
combination of these four theories allows for the simultaneous consideration of
structural as well as managerial aspects from the perspective of new institutional
economics. This framework, which is made up of research questions pertaining to the
respective theories, allows for the further creation of middle-range theories and
propositions that can later be empirically tested and provides an initial
understanding of the “inner workings within key relationships” (Stank et al., 2017,
p. 6). It will therefore enable researchers to systematically investigate the
blockchain phenomenon and its potential implications from varying theoretical
standpoints. More specifically, it will help to answer two overarching research
questions: RQ1. How to structure a supply chain that incorporates the blockchain?
RQ2. How to manage a supply chain that incorporates the blockchain? Questions
regarding how to structure a supply chain (SC) are primarily addressed using PAT
and TCA, while questions about what is needed for managing such structures fall
under the domain of RBV and NT. This paper ends with a brief discussion of
theoretical and managerial implications and suggestions for future research. 2. The
blockchain: functioning, definition and impact assessment The basic unit of a
blockchain is a single transaction that involves one or more entities. This could
be a payment process but might as well be a transfer of information. A
cryptographic hash function, which takes an input and returns an alphanumeric
string of fixed length, is used to create so-called transaction hashes that encode
the contents of this transaction. These transaction hashes cannot be used to
recreate the original transaction and are visible in case the blockchain is public.
Several transactions are subsequently combined into one single block, which in most
cases is verified by so-called miners who deploy computing resources that compete
amongst each other to create the next block. If a block is successfully validated,
it is appended to the chain of previous blocks, hence the term blockchain. A new
block is connected with previous blocks in a way that makes it increasingly hard to
remove from the total chain. The whole process of validating transactions and
adding blocks in a public blockchain is fully distributed such that no single
controlling authority exists (Nakamoto, 2008; Raval, 2016). Sophisticated
procedures exist to circumvent fraud (e.g. double spending) which is why it is
sometimes written that the blockchain leads to trustless consensus. An important
characteristic of blockchains is their resistance to the modification of data.
Transactions on the blockchain cannot be later modified or removed because of the
linking of the blocks together. The longer the chain, the harder it is to make
modifications in previous blocks, and thus the higher the level of trust (Narayanan
et al., 2016). Impact of the blockchain on the supply chain Horst Treiblmaier
Supply Chain Management: An International Journal Volume 23 · Number 6 · 2018 ·
545–559 546 Downloaded by 109.94.173.19 At 18:35 26 January 2019 (PT) We thus
define the blockchain as a digital, decentralized and distributed ledger in which
transactions are logged and added in chronological order with the goal of creating
permanent and tamper- proof records. Decentralization
refers to a situation whereby no single entity controls transaction processing,
while distribution relates to the computational work that is divided between
several computers. Distributed Ledger Technology (DLT) is a broad term which
describes all technologies that distribute information across multiple sites,
countries or institutions and which includes the blockchain. If a dedicated group
of owners or users exists, the ledger is permissioned and private (e.g. a clearing
or settlement network). If the usage is public, but the integrity is maintained by
trusted ledger owners, it is called a permissioned, public shared ledger (e.g. a
global financial transaction system). Finally, if the integrity is ensured by the
users themselves through untrusted consensus, this is called an unpermissioned
public shared ledger (e.g. a cryptocurrency such as Bitcoin) (UK Government, 2016).
2.1 Industry adoption of the blockchain It was Bitcoin, a cryptocurrency
application of the blockchain, which first drew public attention to this
technology. In 2008, a seminal paper entitled “Bitcoin: A Peer-to-Peer Electronic
Cash System” was published under the name of Satoshi Nakamoto, (Nakamoto, 2008),
and in January 2009, the first open source Bitcoin client was released with
Nakamoto, himself being the first miner. This name was later revealed to be a
pseudonym and the actual inventor (or group of inventors) of Bitcoin still remains
unknown. In the years to follow, it was the computer science and cryptography
communities that were most occupied with the technology, but attention broadened
around 2010/2011 when Bitcoin started to take off with exponential trade volumes
and a dramatic price increase (Alabi, 2017). Bitcoin has paved the way for a
multitude of so-called Altcoins to follow, many of which were actually derived
(“forked”) from the original Bitcoin implementation. Those Altcoins serve different
purposes ranging from replacing fiat money to more specific applications such as
supplanting the use of the USA dollars in the container shipping industry with
tokens launched by open-source blockchain-based platforms (MarEx, 2017). Current
use cases go far beyond simply using the blockchain as a technological platform for
currencies and have now started to include the implementation of so-called smart
contracts, for example, on the Ethereum platform. This was made possible by an
extension of the basic functionality of the blockchain that enabled the
implementation of complex business logic. Smart contracts are agreements between
two or more contracting parties which can be automatically enforced without any
intermediaries. These agreements exist in the form of software code on the
blockchain platform, which ensures their autonomy and self-executive nature based
on predefined rules (Savelyev, 2017). The blockchain is frequently labeled a
“disruptive” technology, but, as Iansiti and Lakhani (2017) point out, it would be
more appropriate to call it a foundational technology, as it can create new
foundations for social and economic systems. Although at present the full range of
potential blockchain applications is still unclear, many use cases have been
suggested for various kinds of industries. A notable example in manufacturing, SCM
and logistics involves combining the internet of things (IoT) and the blockchain.
This combination has the potential, for example, to enable connected vehicles that
automatically communicate their current status and smart locks that give access to
real-world objects. Blockchain platforms can also be used for SC tracking
applications which keep a formal product registry and are able to track possession
of goods at different stages in the chain. Other ideas include smart diagnostics,
which will enable machines to monitor their state and diagnose problems and smart
contracts between manufacturers and vendors for the procurement of supplies and
service of machinery (Bahga and Madisetti, 2016). Additionally, it would be
possible to track the identity and reputation of suppliers and to use smart
contracts to automatically negotiate best prices in real time while taking into
account the seller’s reputation (Bahga and Madisetti, 2017). On a more general
level, Field (2017) predicts that the blockchain will lead to improved SC
visibility, SC optimization and better demand forecasting, as increased
transparency will make it possible to react in real time to unforeseen events. This
will also have a positive effect on inventory management. The general expectation
is that the blockchain will help to reduce fraud and errors, reduce transit and
shipping costs as well as waste and improve inventory management (JOC, 2017).
With the unparalleled disruptions that the operations and supply chain management
(OSCM) field is experi- menting (Queiroz, Ivanov, et al. 2020; Ivanov and Dol- gui
2020a, 2020b), organisations are challenged to adopt critical technologies to face
challenges, improve perfor- mance, and gain competitive advantage. Most of these
challenges are attributed to the rapid emergence of the information and
communication technologies (ICTs), particularly in the Industry 4.0 era (Hahn
2020). As one of the most disruptive technologies that have emerged recently,
blockchain (Koh, Orzes, and Jia 2019) – Also called the blockchain Technology (BCT)
– is already rad- ically transforming many business models (Y. Chen 2018; Dolgui et
al. 2020), thus impacting not only produc- tion systems and supply chains (SCs)
(Ivanov, Dolgui, and Sokolov 2018; Pournader et al. 2020; Queiroz, Fosso Wamba, et
al. 2020), but also the society as a whole (Aste, Tasca, and Di Matteo 2017;
Pazaitis, De Filippi, and Kostakis 2017). The BCT consists of a distributed ledger
in which the transactions are organised in blocks and linked each other into a
chain (Risius and Spohrer 2017). CONTACT Maciel M. Queiroz
maciel.queiroz@docente.unip.br Postgraduate Program in Business Administration,
Paulista University – UNIP, São Paulo 04026-002, Brazil It operates in a peer-to-
peer network; that is, the transac- tions are validated and recorded by consensus
(Y. Chen 2018). The capacity of the BCT to transform the SCs and production systems
has aroused the interest of a sig- nificant number of practitioners and scholars
(Schmidt and Wagner 2019; Wang et al. 2019; Chang, Iakovou, and Shi 2020; Dolgui et
al. 2020; Fosso Wamba, Queiroz, and Trinchera 2020; Koh, Dolgui, and Sarkis 2020;
Pournader et al. 2020; Vatankhah Barenji et al. 2020). In this regard, considering
the recent literature on the technology adoption, there is a great debate about the
adoption of cutting-edge technologies (Wang, Wang, and Yang 2010; Shin, Park, and
Lee 2018; Yeh and Chen 2018), especially in emerging economies (Ahmadi et al. 2018;
Mital et al. 2018; Raut et al. 2018; Karamchandani, Srivastava, and Srivastava
2019), and in supply chain management contexts (Kamble, Gunasekaran, and Arha 2019;
Queiroz and Fosso Wamba 2019; Fosso Wamba, Queiroz, and Trinchera 2020; Wong et al.
2020). For instance, Raut et al. (2018) showed that trust, manage- ment style,
technology innovation, risk analysis, and per- ceived risk in IT security influence
cloud computing © 2020 Informa UK Limited, trading as Taylor & Francis Group 2 M.
M. QUEIROZ ET AL. adoption in the Indian context. In another study, Ahmadi et al.
(2018) showed that system affiliation, mimetic pressure competitors, normative
pressure, and employ- ees’ information system knowledge affect the adop- tion of
information systems by hospitals in Malaysia. Also, Kamble, Gunasekaran, and Arha
(2019) found that perceived usefulness, attitude, and perceived behaviour control
are essential variables for BCT adoption in India. The highly disruptive potential
of BCT has led to an increased interest in studying this technology in a good
number of contexts. Thus, from different angles, blockchain is being investigated
in the context of sup- ply chain management (SCM) (Kshetri 2018; Queiroz, Telles,
and Bonilla 2019; Rahmanzadeh, Pishvaee, and Rasouli 2019; Li et al. 2020; Wamba
and Queiroz 2020). For instance, blockchain-enabled SCM has been inves- tigated in
industries such as transport and logistics (Koh, Dolgui, and Sarkis 2020; Pournader
et al. 2020), multi-echelon SCs (Manupati et al. 2019), manufac- turing
(Aghamohammadzadeh and Fatahi Valilai 2020; Vatankhah Barenji et al. 2020), global
trade (Chang, Iakovou, and Shi 2020), sustainable SCs (Saberi et al. 2019),
humanitarian SCs (Dubey et al. 2020), etc. Despite these recent advances, BCT is
still in its infancy (Fosso Wamba et al. 2020), especially concern- ing individual
adoption behaviour in supply chains. Very few empirical studies of BCT adoption in
SCM were conducted recently (Kamble, Gunasekaran, and Arha 2019; Queiroz and Fosso
Wamba 2019; Fosso Wamba, Queiroz, and Trinchera 2020; Wong et al. 2020). In addi-
tion, the blockchain adoption literature that is specifically focused on the effect
of trust in the intention to adopt is scarce (Queiroz and Fosso Wamba 2019; Wong et
al. 2020), especially in emerging economies. Furthermore, a deeper understanding of
the use of BCT by different industries, especially in the OSCM field, is yet to be
pro- vided. Besides, it is fundamental to have an in-depth understanding of the
behaviour behind BCT adoption, considering the highly disruptive capacity of this
technol- ogy (Wamba and Queiroz 2020) and its unprecedented impacts on supply
chains (Ivanov 2019; Dolgui et al. 2020). To bridge this gap, this study aims to
identify and gather insights into the driving factors of and possi- ble barriers to
BCT adoption behaviour in the Brazilian OSCM context. Thus, our guiding research
questions (RQ) are designed as follows: RQ1. What is the prevailing BCT adoption
behaviour in an emerging economy’s supply chain environment? RQ2. What are the
possible barriers to BCT adoption, and how will they be resolved? Since BCT is a
new technology, IT adoption theories are a suitable approach to understand the
behaviour of its potential adopters in the supply chain context. Thus, to answer
the questions mentioned above, this study proposes a model that is based on an
altered version of the unified theory of acceptance and use of technology (UTAUT)
(Venkatesh et al. 2003) to understand blockchain adop- tion behaviours and possible
barriers. Moreover, the pro- posed model is supported by essential studies from the
emerging literature on BCT as well as by the supply chain literature. We used the
partial least squares structural equation modelling (PLS-SEM) (Hair et al. 2017)
and have exploited data collected in a Brazilian OSCM context. We were conscious of
the fact that unlocking and providing a deeper understanding of blockchain adoption
barriers (Saberi et al. 2019) and blockchain adoption behaviour of OSCM
professionals from an emerging economy would certainly stimulate and advance the
related theory. This study brings valuable contributions to OSCM and production
research by proposing and validating a modified UTAUT applied to BCT in supply
chains in an emerging economy. In addition, the comparison of our findings with the
extant literature revealed signifi- cant differences in the variables that predict
the intention to adopt blockchain. This, therefore, suggests that the cultural
aspects (between countries) should be consid- ered as a potential barrier. A
singular contribution of this study here resides in that it demonstrates the
importance of including cultural aspects in the new versions of the model. This
paper is organised as follows: In Section 2, we present the theoretical background,
including BCT past and new developments, the integration of BCT with SCM, and the
UTAUT model. Section 3 is dedicated to introducing the hypotheses and the proposed
research model. In sequence, Section 4 draws the methodology adopted, followed by
data analysis and findings in Section 5. Section 6 highlights the discussion,
showing implica- tions for theory and practice. Finally, Section 7 presents the
main conclusions, limitations, and opportunities for future studies. 2. Theoretical
background In this section, we provide the theoretical underpinning for the past
and new developments of BCT applica- tions, the fundamentals of the supply chain
management vision, and the integration of blockchain into supply chains. The
section ends with a description of the role of technology acceptance models,
highlighting specifically the unified theory of acceptance and use of technology
(UTAUT) model. INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH 3 2.1. Blockchain
technology: past and new developments The first appearance of blockchain
technologies (BCTs) occurred in the bitcoin market (Nakamoto 2008; Derks, Gordijn,
and Siegmann 2018), where it was expected to support transactions; but blockchain
applications have since then outperformed this field to span other areas. Regarding
the main characteristics of the BCT, each block has a unique hash number and also
carries the hash of the previous block. This process connects all blocks into a
chain. In addition, the blocks have a mech- anism called Merkle root that stores
all transaction infor- mation. Another essential characteristic is that there is
the timestamp whose role is to record the duration of blocks. It saves transaction
date and time, thus ensuring integrity, immutability, reliability, and
trustworthiness, among others. In general, the validation of transactions is
performed by consensus between the network mem- bers. The blocks linked into a
chain allow the network members to trace any transaction’s origin. In other words,
the process through the supply chain is characterised by transparency and
accountability, all of which tend to be improved (Kshetri 2018). Many fields have
been reporting the potential of BCT applications. For instance, Veuger (2018)
studied BCT from a real estate perspective and showed that BCT had the potential to
add preventive mediation, fraud preven- tion, efficiency, and transparency to real
estate transac- tions. Viryasitavat et al. (2018) presented BCT as applied in
business process management (BPM), considering its benefits for service composition
in the Industry 4.0’s landscape. The authors demonstrated that BCT could bring
about reliability and trustworthiness to transfer and verify any transactions made
by businesses and part- ners. Other studies have investigated BCT in contexts such
as business and entrepreneurship. This is the case of Y. Chen (2018), who reported
that BCT with tokens could democratise entrepreneurship
and support innovations. If combined with IoT, BCT can strengthen cybersecurity
and therefore improve privacy (Kshetri 2017). In terms of BCT benefits and
challenges in supply chains (Dol- gui et al. 2020; Wamba and Queiroz 2020), a few
types of research have been carried out, but plenty of studies and experimentations
are still going on. 2.2. Supply chain management and the integration with
blockchain technologies Like other areas, supply chain management (SCM) is not yet
a universal concept with a commonly accepted definition. A suitable definition was
provided by Stock and Boyer (2009), in which they highlight the importance of
managing the relationships between the different members in a network, which is
possible not only by considering the flow of materials, services, finance, etc. but
also through value creation from all the stakeholders, namely the customers and the
suppliers. Moreover, SCM has been studied through with different, but complemen-
tary angles (Carter, Rogers, and Choi 2015). According to the various identified
perspectives, SCM can be viewed as a network; a complex adaptive system; a relative
per- spective depending on the node; and a system that can be divided into physical
(i.e. suppliers, focal firm, final customer) and support entities (financial
organisations, transportation, etc). SCM can also be viewed as a setting where the
focal members can constrain the visible hori- zons. It should be noted that a
visible horizon of the focal firm varies according to the distance (physical,
cultural, closeness centrality) between angles (Carter, Rogers, and Choi 2015). In
this context, SCM networks commonly have sev- eral members, which renders
relationships very complex. Besides, due to the unprecedented digitalisation of
sup- ply chains (Queiroz et al. 2019), BCT has the potential to disrupt all SCM
business models and usher in more fluid- ity and visibility. Nonetheless, it is
only recently that BCT has attracted the attention of scholars and practitioners
(Aste, Tasca, and Di Matteo 2017; Pazaitis, De Filippi, and Kostakis 2017; Kshetri
2018; Queiroz, Telles, and Bonilla 2019; Rahmanzadeh, Pishvaee, and Rasouli 2019;
Saberi et al. 2019; Fosso Wamba et al. 2020; Koh, Dolgui, and Sarkis 2020;
Pournader et al. 2020) in the SCM field. SCM operations integrating BCT are recent,
even though a large number of organisations are already adopting BCT for their
operations (Kshetri 2018). Recently, the blockchain literature has definitely
integrated the term ‘operation’ in the supply chain context (OSCM) (Choi and Luo
2019; Helo and Hao 2019; Wamba and Queiroz 2020) to highlight the several
operations that are hence- forth performed in the SCM field thanks to blockchain
applications (e.g. product traceability, information shar- ing, transactions,
etc.). In this sense, several benefits of using BCT in OSCM can be achieved. For
instance, product traceability (Lu and Xu 2017; R. Y. Chen 2018) is improved
significantly, and this has been acknowledged in industries such as the wine
sector, where product adulteration and coun- terfeiting are being overcome owing to
BCT (Biswas, Muthukkumarasamy, and Tan 2017). So goes with the food industry, where
there is a regular OSCM food trace- ability with BCT (Tian 2017), coupled with
increased security and transparent traceability of the entire jour- ney of a
particular product across the chain. Also, BCT can leverage transparency in
products traceability and services (Bai and Sarkis 2020). 4 M. M. QUEIROZ ET AL. In
several other OSCM contexts, BCT has shown proof of outstanding support. Recently,
as Dubey et al. (2020) were exploring the contribution of BCT in the human- itarian
supply chain (HSC) context, they demonstrated its fundamental role in supporting
disaster relief oper- ations by leveraging the collaboration of the SC mem- bers,
through swift-trust. Besides, Rodríguez-espíndola, Chowdhury, and Beltagui (2020)
proposed an interesting framework combining BCT, artificial intelligence, and 3D
printing for HSC. BCT was also studied in global SCM and international trade
operations and transactions (Yoon et al. 2020), as well as in platform operations
for rental services in SCMs, and it was found to play a vital role in supporting
and ensuring trustworthiness between product/service providers and customers (Choi,
Feng, and Li 2019). Moreover, reinforcing the possible gains of this inte- gration,
previous research deployed considerable efforts to identify some of the main
benefits of BCT in SCM- related fields (Manupati et al. 2019; Tozanlı, Kongar, and
Gupta 2020; Yoon et al. 2020). Authors highlighted the following BCT advantages:
increased transparency in operations and transactions (Kim and Laskowski 2017),
accountability and trust (Zou et al. 2018; Vatankhah Barenji et al. 2020), the
security of information (Tian 2017), fraud prevention (R. Y. Chen 2018),
transparency (Biswas, Muthukkumarasamy, and Tan 2017; Lu and Xu 2017), operational
efficiency (Aste, Tasca, and Di Matteo 2017), costs reduction (Kshetri 2018), among
others. Despite such benefits, the current literature has just begun to tackle BCT
adoption issues in the SCM field (Kamble, Gunasekaran, and Arha 2019; Queiroz and
Fosso Wamba 2019; Fosso Wamba, Queiroz, and Trinchera 2020; Wong et al. 2020). 2.3.
Unified theory of acceptance and use of technology model The literature concerning
technology adoption models is rich (Davis 1989; Venkatesh and Davis 2000; Venkatesh
et al. 2003; Venkatesh and Bala 2008; Venkatesh, Thong, and Xu 2012). A very
widespread model dubbed uni- fied theory of acceptance and use of technology model
(UTAUT) is increasingly being used in research; it was first introduced by
Venkatesh et al. (2003). Thereafter, many adoption contexts have relied on the
UTAUT (Rana et al. 2016; Dwivedi, Rana, Jeyaraj, et al. 2017; Chua et al. 2018).
The UTAUT model aimed to unify previ- ous acceptance models described in the extant
literature. Venkatesh et al. (2003) derived this model from the fol- lowing models:
theory of reasoned action (Fishbein and Ajzen 1975), technology acceptance model
(Davis 1989), the model of PC utilisation proposed by (Thompson, Higgins, and
Howell 1991), innovation diffusion theory (Rogers 1962; Moore and Benbasat 1991),
the theory of planned behaviour (Ajzen 1991), motivational model (Davis, Bagozzi,
andWarshaw1992), social cognitive the- ory (Compeau and Higgins 1995), and the
combination of the technology acceptance model with the theory of planned behaviour
(Taylor and Todd 1995). The UTAUT model is made of four main constructs
(performance expectancy, effort expectancy, social influ- ence, and facilitating
conditions) that predict behavioural intention. In this vein, use behaviour is
predicted by behavioural intention. The model is built on four moder- ators,
namely: gender, age, voluntariness, and experience. Following the recent
literature, we did not incorporate these moderators (Dwivedi, Rana, Janssen, et al.
2017; Dwivedi, Rana, Jeyaraj, et al. 2017) in our proposed model, as they cannot be
applied to any context exerting good influence. In a recent study of BCT adoption
in SCM, Wong et al. (2020) applied a modified version of the UTAUT and found that
performance expectancy, effort expectancy and trust had no significant positive
effect on the behavioural intention to adopt blockchain in Malaysia. In another
study using UTAUT as model’s base, Queiroz and Fosso Wamba (2019) investigated the
intention to adopt BCT for SCM in India and in the USA. The results obtained looked
somewhat different from those reported by Wong et al. (2020), thus suggesting the
existence of adoption disparities across countries. Concerning the barriers related
to BCT adoption in SCM, various authors identified a number of headwinds. For
example, Saberi et al. (2019), highlighted potential unfavourable factors with
different natures: intra-organisational (e.g. lack of tools, knowledge), inter-
organisational (e.g. collabora- tion, culture), external (e.g. lack of governmental
policies and stakeholders involvement), and systems related (e.g. security,
technology immaturity).
Blockchain technology (BCT) is gaining momentum, with an increasing number of
diverse applications, as well as with more and more actors involved in its
applications (Nowiński and Kozma, 2017). It is one of the select, emerging
technologies which is expected to enable transformational platform-based business
models to enhance competitive advantages (Burkett and Johnson, 2016). Popularly
hailed as “the most important invention since the internet” (Tapscott and Tapscott,
2016a), BCT has been identified as one of the top ten strategic technology trends
(Panetta, 2016). With mainstream adoption of the technology expected within five to
ten years, it will be possible to see its widespread applications in terms of
monetary remittances, academic credential systems, land title systems, tracking the
origin and provenance of products and many more areas (Panetta, 2017). The
technology is expected to have profound and disruptive effects on society as a
whole and has therefore triggered an international policy response calling for a
joint technological infrastructure (Pedersen, 2018). With the global blockchain in
the supply chain market poised to reach $424m by the year 2023 (Dyble, 2018),
academic and practitioner interest from a supply chain management (SCM) perspective
is also growing exponentially (Kshetri, 2018). Blockchains within SCM International
Journal of Physical Distribution & Logistics Management © Emerald Publishing
Limited 0960-0035 DOI 10.1108/IJPDLM-02-2019-0063 Received 20 February 2019 Revised
20 February 2019 Accepted 21 February 2019 The current issue and full text archive
of this journal is available on Emerald Insight at: www.emeraldinsight.com/0960-
0035.htm The authors would like to thank Student Lorenzo Russo for assisting the
authors with the research. The authors would also like to thank the two anonymous
reviewers and the guest editors for providing invaluable feedback and comments to
this paper. Supply chain performance Downloaded by University of Technology Sydney
At 18:41 15 May 2019 (PT) have been addressed by case descriptions of its use or
potential use in different industrial settings. Blockchains in the food industry
(e.g. Coyne, 2017; Yuva, 2017), the shipping industry (e.g. Riley, 2017;
Tirschwell, 2018) and the pharmaceutical/healthcare industry (e.g. Bocek et al.,
2017; Shanley, 2017) have attracted the most attention. However, knowledge
generation on BCT within SCM is still very early in its lifecycle. Although some
peer-reviewed publications on the relation between BCT and SCM have emerged, these
emphasise the broader role of the blockchain in achieving supply chain competitive
priorities at the organisational level (see Kshetri, 2018; Petersen et al., 2017).
Another challenge is that the literature on BCT within SCM needs theoretical
substance and a theoretical foundation, based on which it can begin a more
structured process of knowledge generation. The current knowledge is dominated by a
multitude of imprecise literature highlighting the many promises of the new
technology. This is a problem, because the theoretical and methodological
approaches of these contributions are weak and the validity of their claims low
(Adams, Smart and Huff, 2017). While some recent research on the theorisation of
blockchain for SCM has emerged (see Treiblmaier, 2018), it has yet to conceptualise
both the positive and negative managerial work-related effects of the technology
and its specific architectural properties. As a result, the technology, management
and performance relationship (Hald and Mouritsen, 2013) remains under-
conceptualised. This study explores the potentially enabling and constraining
managerial implications of BCT for SCM. It addresses the impact of the technology
on the dimensions of SCM and supply chain performance. Because the technology
affects not only supply chain processes but also individual actors and their
behaviours, its impact on the supply chain can be complex, uncertain and
potentially both enabling and constraining (Lyall et al., 2018). There is,
therefore, a need for research which may establish a grand overview of this
complexity and synthesise current insights into a set of propositions that
highlight both the potentially enabling and constraining effects of this new
technology. The research presented in this paper makes several contributions. The
theoretical approach and synthesis are new. Based on Adler and Borys (1996), the
research takes into account the blockchain as an organisational technology which is
seen as powerful and actively affecting the ability to manage the supply chain, its
processes and its relationships. This adds to the literature, which has not yet
explored how the same potentially powerful architectural properties of BCT might
have both enabling and constraining effects for SCM and supply chain performance
(see Treiblmaier, 2018). This adds a new and more holistic understanding of the
potential dual implications of BCT on SCM. The paper is structured as follows.
Section 2 presents BCT and its relationship to SCM and performance. Section 3
describes the research methodology. Section 4 analyses the literature with a view
towards its position on how BCT may enable and/or constrain SCM. Finally, the
discussion and conclusion are presented in Sections 5 and 6. 2. Blockchain
technology, SCM and performance 2.1 Blockchain technology A blockchain can be
defined as “a digital, decentralised and distributed ledger in which transactions
are logged and added in chronological order with the goal of creating permanent and
tamperproof records” (Treiblmaier, 2018, p. 547). Thus BCT holds several important
architectural properties. One important architectural property of BCT is its
decentralised structure. In the blockchain, all the participants in the network
have a copy of the same data, which is distributed across the peer-to-peer network.
This property of BCT may be designed to allow greater accessibility to the data set
to everyone at any time and any place in the network (O ́Dair and Beaven, 2017).
However, there is a distinction between permissionless (public) and permissioned
(private) blockchains. In public blockchains, the digital ledger is IJPDLM
Downloaded by University of Technology Sydney At 18:41 15 May 2019 (PT) completely
decentralised, and it can be accessed by any internet user. Hence, information
about the transactions is broadly available to the network participants in a public
setting (O ́Leary, 2017). However, in a business setting, such information may
provide competitors or other institution with the potential for business
intelligence. As a solution, private blockchains can be implemented. In
permissioned blockchains, only a preselected and limited number of participants are
authorised to use the ledger. The entries in a fully private blockchain are
monitored by a central authority (Siba and Prakash, 2016), which can decide to
accept new members into the network and determine the level of access provided to
members (Kewell et al., 2017). Another important architectural property of BCT is
the cryptography system, which promises immutability of data and further enables
the tracking of chains of data and transactions over time (Ølnes et al., 2017;
Nowiński and Kozma, 2017). From a technical perspective, it consists of two
functions: keying and hashing. Keying works by using two different but related
keys, either of which can encrypt or decrypt a message or transaction. If one key
encrypts the message, only the other key can decrypt it (Brandon, 2016). Hashing
allows blocks to be chained together in an immutable sequence (Haber and Stornetta,
1990). The header of each block contains a hash value reflecting the contents of
the previous block, which itself includes a hash value derived from its
predecessor, and so forth, all the way back to the first block in the chain
(Yermack, 2017). Thus, new information cannot be forged retroactively by changing a
prior entry in the blockchain because it would cause changes in the sequences of
all subsequent entries (Biswas et al., 2017). Yet another important architectural
property of BCT is the consensus mechanism, through which quality and integrity in
the blockchain can be provided. The consensus mechanism confirms that transactions
are coded into blocks according to the cryptographic rules and enforces the time
sequence placing of blocks on the chain (Brandon, 2016). This typical peer-to-peer
architecture contributes to the security as well as the immutability of the
transactions which are recorded in the blockchain. Furthermore, the distributed
consensus protocols can have several forms, such as majority voting, priority
voting or having a minimal number of votes, to ensure the data integrity of the
transactions (Ølnes et al., 2017). In some versions of BCT, the smart contract is
added as an extra important architectural property. The smart contract is a
computer programme that can autonomously verify and execute the terms of contracts
(Szabo, 1997). Thus, with this property, the blockchain has the ability to allow
the self-enforcement of contracts. All the various promises in the contract can be
authenticated by the BCT, validating that each party has the ability to perform the
tasks it is responsible for. 2.2 Blockchain in SCM For SCM, the blockchain is
positioned as a digital innovation, an emergent enabling technology (Buer et al.,
2019). SCM is defined as the systemic, strategic coordination of traditional
business functions and the tactics across these functions within a particular
company and across businesses within the supply chain, for the purposes of
improving the long-term performance of the individual companies and the supply
chain as a whole (Mentzer et al., 2001). Through the above-mentioned architectural
properties, the blockchain then provides unique technological qualities, such
as immutability, automaticity, pseudonymity and non-repudiability
(irreversibility), which in turn may result in unparalleled reliability,
transparency and efficiency in the supply chain (Treiblmaier, 2018). Kshetri (2018)
explores how the blockchain is likely to affect key SCM and performance objectives,
such as cost, quality, speed, dependability, risk reduction, sustainability and
flexibility. Based on the analysis of secondary case data, it is concluded that the
relation between blockchains and increased transparency and accountability is
likely to be strong. It is further conjectured that the new technology may
potentially affect all the explored objectives. Supply chain performance Downloaded
by University of Technology Sydney At 18:41 15 May 2019 (PT) Petersen et al. (2017)
perform one of the first mapping studies in the field and explore the stance of
industry professionals towards blockchains. They identify 49 different applications
of the blockchain, which may be grouped into three main clusters: product tracking,
product tracing and supply chain finance. It is found that although most managers
realise the potential impact of the new technology, the rather conservative
logistics companies seem hesitant to adopt and invest in blockchain applications
due to unclear performance benefits and employee effects. Treiblmaier (2018)
presents an agenda for the applicability and subsequent adoption of BCT in SCM.
Based on the theoretical premises for SCM (Halldorsson ́ et al., 2015),
Treiblmaier’s framework provides a good theoretical starting point for
understanding the implications of blockchains in aiding SCM, though his
propositions do not yet show the organisational work-related managerial constraints
and benefits of the BCT properties, which may affect its applicability. As the
study of Petersen et al. (2017) shows, there is a distinct difference in terms of
different managerial levels and professional backgrounds in how the benefits and
effects of BCT are perceived. It is important to account for these managerial
effects in order to have a better understanding of the technology-management–
performance relationship (Hald and Mouritsen, 2013). 2.3 Organisational
technologies and supply chain performance Organisational technologies can have
potentially enabling or constraining effects on organisation. This theory,
presented by Adler and Borys (1996), proposes a conceptualisation of workflow
formalisation which helps reconcile the contrasting assessments of bureaucracy as
enabling employees to perform their tasks more effectively or as constraining and
alienating to their work and performance. The theory further defines organisational
technology as an instance of formalisation which enables managerial intervention in
organisational processes and workflow. Depending on its design, organisational
technology may lead to both enabling and constraining effects. Thus, Adler and
Borys (1996) predict that any organisational technology creates the possibility for
both enabling and coercive bureaucracy. From an SCM perspective, the blockchain may
be understood as an organisational technology which spans multiple organisations
and work processes and which helps supply chain managers intervene and manage the
supply chain. However, its design affects supply chain actors’ work and commitment
and modifies the ability to manage the supply chain and reach desired levels of
supply chain performance. Thus, embedding BCT in the supply chain may produce
possibilities for both enabling and constraining formalisation. Based on these
considerations, a central question, then, is whether and how the blockchain
understood as an organisational technology will be supportive of the ability to
manage the supply chain and to enhance supply chain performance. The purpose of the
present research is, therefore, to understand the enabling and constraining roles
of BCT in managerial work practices, and to further conceptualise the technology–
performance relationship for SCM. With this ambition in mind, the following
research question is formulated: RQ1. How does the blockchain enable and constrain
SCM and supply chain performance? 2.4 The enabling and constraining effects of BCT
on supply chain performance Our research strategy follows Hald and Mouritsen’s
(2013) research, which applies Adler and Borys’ (1996) research to explore the
enabling and constraining effects of enterprise resource planning systems in
operations management. We look for evidence in the literature regarding how the
blockchain as an organisational technology is imbued with a set of powerful
identities, each with the potential to either enable or constrain different
dimensions IJPDLM Downloaded by University of Technology Sydney At 18:41 15 May
2019 (PT) of SCM and supply chain performance. The analysis, therefore, not only
observes enabling effects, but also simultaneously looks for the potential
constraining/coercive effects which may potentially emerge from the same
architectural properties or BCT design. Thus, the analyses acknowledge that
enabling and constraining effects may go hand in hand, but also that they may be
difficult to capture, as they may be dislocated across complex organisational
structures such as a supply chain system (De Leeuw et al., 2013). Specifically,
Figure 1 shows the theoretical model. The theoretical model projects that when the
blockchain is understood as an organisational technology, it can lead to both
enabling formalisation and coercive formalisation in the supply chain. Whether it
results in an enabling or coercive formalisation is affected by its design. Thus,
the theoretical model projects that the same architectural property of the
blockchain or combination of properties (e.g. decentralised structure,
cryptographic mechanism, consensus mechanism, smart contract) can result in either
enabling formalisation or coercive formalisation, depending on how these properties
are taken into account in the supply chain. When the blockchain is enabling, it is
designed with usability and an upgrading rationale, it supports and enhances supply
chain capabilities and leverages supply chain skills and intelligence (Adler and
Borys, 1996). Thus, supply chain actors are seen as sources of skills and
intelligence to be supported. When the blockchain enables, it moves organisational
processes in new and desirable directions and it will immediately or over time
increase supply chain performance. When the blockchain is constraining, it is
designed with a fool-proofing and deskilling rationale, it substitutes commitment
with procedures, and it coerces effort and compliance from supply chain actors
(Adler and Borys, 1996). Thus, supply chain actors are seen as sources of problems
to be eliminated. When the blockchain constrains, it hinders the supply chain, its
processes and its actors in performing to their potential and it decreases supply
chain performance. Supply chain performance is understood as the efficiency and
effectiveness of supply chain processes and relationships (Maestrini et al., 2017),
and it may be operationalised as a set of supply chain performance dimensions or
objectives (Kshetri, 2018).
The very first public perception of blockchain technology came in 2009 from Satoshi
Nakamoto [1] when the crypto currency Bitcoin made headlines in the financial
industry [2]. In August 2008 the domain named bitcoin.org was registered, whereupon
the paper called “Bitcoin: A Peer-to-Peer Electronic Cash System” is describing a
digital currency that uses the blockchain technology [18]. As a basis, the
following definition for blockchain is used in this paper. By a decentralised
system storage and management, the blockchain is described as a digital,
distributed transaction book that uses identical information on Available online at
www.sciencedirect.com ScienceDirect Procedia Computer Science 00 (2020) 000–000
www.elsevier.com/locate/procedia * Corresponding author. E-mail address:
ralf.haerting@hs-aalen.de 1877-0509 © 2019 The Author(s). Published by Elsevier
B.V. This is an open access article under the CC BY-NC-ND license
(https://creativecommons.org/licenses/by-nc-nd/4.0/) Peer-review under
responsibility of KES International. 24th International Conference on Knowledge-
Based and Intelligent Information & Engineering Systems Potentials of Blockchain
Technologies in Supply Chain Management – A Conceptual Model Ralf-Christian
Härtinga,*, Alexander Sprengela , Katja Wottlea , Julia Rettenmaiera a Aalen
University of Applied Sciences, Beethovenstr. 1, 73430 Aalen, Germany Abstract
Meanwhile the rapidly advancing digitisation affects almost all areas of society
and business. This development is based in particular on the omni-present use of
digital information technology. One of these technologies awarded with special
potential related to business is the distributed ledger technology. The objective
of this study is to investigate influences on the potentials of blockchain
technology, being one distributed ledger technology, in the area of supply chain
management. An empirical, qualitative data collection attained through expert
interviews forms the data basis. The conceptual model is derived by using Grounded
Theory Methodology to evaluate the interviews. Important influencing factors
(trust, efficiency, costs, control, privacy, scalability) for the potential of
blockchain technology in supply chain management and moderating effects (use case,
knowledge, collaboration, regulations) form the conceptual model in order to deduce
recommendations for business. © 2019 The Author(s). Published by Elsevier B.V. This
is an open access article under the CC BY-NC-ND license
(https://creativecommons.org/licenses/by-nc-nd/4.0/) Peer-review under
responsibility of KES International. Keywords: blockchain technology; distributed
ledger; supply chain management; potentials; empirical results; qualitative study;
Grounded Theory. 1. Introduction The very first public perception of blockchain
technology came in 2009 from Satoshi Nakamoto [1] when the crypto currency Bitcoin
made headlines in the financial industry [2]. In August 2008 the domain named
bitcoin.org was registered, whereupon the paper called “Bitcoin: A Peer-to-Peer
Electronic Cash System” is describing a digital currency that uses the blockchain
technology [18]. As a basis, the following definition for blockchain is used in
this paper. By a decentralised system storage and management, the blockchain is
described as a digital, distributed transaction book that uses identical
information on 2 Härting, Sprengel, Wottle, Rettenmaier / Procedia Computer Science
00 (2020) 000–000 a common blockchain. By validating the network consensus
algorithm, authorised users can access and update stored information [2]. With a
blockchain it is possible to have a way of tracking and tracing transactions or any
digital interactions that are designed to be secure, transparent, highly resistant
to outages, auditable and efficient [2]. Comparable to the financial sector other
industries have also recognised the potential of the blockchain technology for a
wide range of applications [3]. A widespread application is found in the supply
chain sector. Since globalisation is increasingly linking customers, products and
value chains together, companies face strong challenges. Blockchain is used to
master these challenges. In the financial sector, transactions can be executed much
faster across several continents. Also, in the area of SCM, blockchain offers
potential to meet major challenges, particularly referring to track-and- trace
applications [4]. Complex global supply chains lack transparency about the origin
of processed products. By using blockchains, information about the origin can be
verified, which excludes manipulation. Track-and-trace applications store all
product information by creating a new block for each order. After an order has been
executed, the next one is triggered. This forces enterprises to expand
communication networks and enhance their supply chain processes [4]. In the context
of these requirements, the research design targets to identify factors which might
be relevant for companies to use blockchain in supply chain management (SCM). In
consequences, the study is focusing on following research question: Which factors
influence the willingness of companies, to use a blockchain- based technology in a
supply chain? It is important to stress that this research is dealing with
blockchain-based business solutions for SCM, not blockchain as the open source
technology itself. It is much rather about the implementation of information
technology in SCM based on a blockchain concept. The present work is structured as
follows. After a brief introduction, the second section demonstrates the research
design and data collection. Here the basis of the research is described and the
procedure is explained using information collected by the experts. The third
section presents the research results including a conceptual model about the
potentials of blockchain in SCM. In the summary, results are summarised and the
authors give an outlook for further investigations as well as implications for
research. 2. Research Method and Data Collection The following part of the research
explains the research method and applied methodology for collecting and analysing
the interview data to find essential drivers regarding the potential of blockchain
technology in SCM. 2.1. Research Method The authors developed a qualitative
research study to investigate the main potentials and main risks of blockchain
based solutions in SCM. The research design is based on the methodology of Grounded
Theory according to Glaser [5]. By systematically gathering and analysing the data
during the research process [6], the approach of Grounded Theory was used to
develop an own theory in order to identify main drivers regarding the potential of
blockchain technologies in SCM. By using Grounded Theory, not only the masses of
raw data can be handled with the use of several analytical tools but also to
explore different phenomena by identifying and developing concepts, which are the
building blocks of the theory [7]. It must be noted that a substantive literature
review is not made, since this is not part of the process of origin of the concept
of Grounded Theory [6] [8] [9]. In fact, this approach is more appropriate for
discovering new and unknown relations, as the researcher should not be biased in
using this approach. The aim of the evaluation is to describe relationships and
generate theoretical suggestions to explain potentials and challenges of blockchain
based solution SCM supported by the statements of the interviewed experts [10].
2.2. Data Collection Semi-structured, in-depth interviews were used in this
qualitative research study to enable a detailed exploration of the topic. This
method is appropriate to get useful insights regarding complex issues from
blockchain technology experts by using a flexible and responsive approach [11].
Three thematic sections built the framework for the semi- Ralf-Christian Härting et
al. / Procedia Computer Science 176 (2020) 1950–1959 1951 Available online at
www.sciencedirect.com ScienceDirect Procedia Computer Science 00 (2020) 000–000
www.elsevier.com/locate/procedia * Corresponding author. E-mail address:
ralf.haerting@hs-aalen.de 1877-0509 © 2019 The Author(s). Published by Elsevier
B.V. This is an open access article under the CC BY-NC-ND license
(https://creativecommons.org/licenses/by-nc-nd/4.0/) Peer-review under
responsibility of KES International. 24th International Conference on Knowledge-
Based and Intelligent Information & Engineering Systems Potentials of Blockchain
Technologies in Supply Chain Management – A Conceptual Model Ralf-Christian
Härtinga,*, Alexander Sprengela , Katja Wottlea , Julia Rettenmaiera a Aalen
University of Applied Sciences, Beethovenstr. 1, 73430 Aalen, Germany Abstract
Meanwhile the rapidly advancing digitisation affects almost all areas of society
and business. This development is based in particular on the omni-present use of
digital information technology. One of these technologies awarded with special
potential related to business is the distributed ledger technology. The objective
of this study is to investigate influences on the potentials of blockchain
technology, being one distributed ledger technology, in the area of supply chain
management. An empirical, qualitative data collection attained through expert
interviews forms the data basis. The conceptual model is derived by using Grounded
Theory Methodology to evaluate the interviews. Important influencing factors
(trust, efficiency, costs, control, privacy, scalability) for the potential of
blockchain technology in supply chain management and moderating effects (use case,
knowledge, collaboration, regulations) form the conceptual model in order to deduce
recommendations for business. © 2019 The Author(s). Published by Elsevier B.V. This
is an open access article under the CC BY-NC-ND license
(https://creativecommons.org/licenses/by-nc-nd/4.0/) Peer-review under
responsibility of KES International. Keywords: blockchain technology; distributed
ledger; supply chain management; potentials; empirical results; qualitative study;
Grounded Theory. 1. Introduction The very first public perception of blockchain
technology came in 2009 from Satoshi Nakamoto [1] when the crypto currency Bitcoin
made headlines in the financial industry [2]. In August 2008 the domain named
bitcoin.org was registered, whereupon the paper called “Bitcoin: A Peer-to-Peer
Electronic Cash System” is describing a digital currency that uses the blockchain
technology [18]. As a basis, the following definition for blockchain is used in
this paper. By a decentralised system storage and management, the blockchain is
described as a digital, distributed transaction book that uses identical
information on Available online at www.sciencedirect.com ScienceDirect Procedia
Computer Science 00 (2020) 000–000 www.elsevier.com/locate/procedia * Corresponding
author. E-mail address: ralf.haerting@hs-aalen.de 1877-0509 © 2019 The Author(s).
Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND
license (https://creativecommons.org/licenses/by-nc-nd/4.0/) Peer-review under
responsibility of KES International. 24th International Conference on Knowledge-
Based and Intelligent Information & Engineering Systems Potentials of Blockchain
Technologies in Supply Chain Management – A Conceptual Model Ralf-Christian
Härtinga,*, Alexander Sprengela , Katja Wottlea , Julia Rettenmaiera a Aalen
University of Applied Sciences, Beethovenstr. 1, 73430 Aalen, Germany Abstract
Meanwhile the rapidly advancing digitisation affects almost all areas of society
and business. This development is based in particular on the omni-present use of
digital information technology. One of these technologies awarded with special
potential related to business is the distributed ledger technology. The objective
of this study is to investigate influences on the potentials of blockchain
technology, being one distributed ledger technology, in the area of supply chain
management. An empirical, qualitative data collection attained through expert
interviews forms the data basis. The conceptual model is derived by using Grounded
Theory Methodology to evaluate the interviews. Important influencing factors
(trust, efficiency, costs, control, privacy, scalability) for the potential of
blockchain technology in supply chain management and moderating effects (use case,
knowledge, collaboration, regulations) form the conceptual model in order to deduce
recommendations for business. © 2019 The Author(s). Published by Elsevier B.V. This
is an open access article under the CC BY-NC-ND license
(https://creativecommons.org/licenses/by-nc-nd/4.0/) Peer-review under
responsibility of KES International. Keywords: blockchain technology; distributed
ledger; supply chain management; potentials; empirical results; qualitative study;
Grounded Theory. 1. Introduction The very first public perception of blockchain
technology came in 2009 from Satoshi Nakamoto [1] when the crypto currency Bitcoin
made headlines in the financial industry [2]. In August 2008 the domain named
bitcoin.org was registered, whereupon the paper called “Bitcoin: A Peer-to-Peer
Electronic Cash System” is describing a digital currency that uses the blockchain
technology [18]. As a basis, the following definition for blockchain is used in
this paper. By a decentralised system storage and management, the blockchain is
described as a digital, distributed transaction book that uses identical
information on 2 Härting, Sprengel, Wottle, Rettenmaier / Procedia Computer Science
00 (2020) 000–000 a common blockchain. By validating the network consensus
algorithm, authorised users can access and update stored information [2]. With a
blockchain it is possible to have a way of tracking and tracing transactions or any
digital interactions that are designed to be secure, transparent, highly resistant
to outages, auditable and efficient [2]. Comparable to the financial sector other
industries have also recognised the potential of the blockchain technology for a
wide range of applications [3]. A widespread application is found in the supply
chain sector. Since globalisation is increasingly linking customers, products and
value chains together, companies face strong challenges. Blockchain is used to
master these challenges. In the financial sector, transactions can be executed much
faster across several continents. Also, in the area of SCM, blockchain offers
potential to meet major challenges, particularly referring to track-and- trace
applications [4]. Complex global supply chains lack transparency about the origin
of processed products. By using blockchains, information about the origin can be
verified, which excludes manipulation. Track-and-trace applications store all
product information by creating a new block for each order. After an order has been
executed, the next one is triggered. This forces enterprises to expand
communication networks and enhance their supply chain processes [4]. In the context
of these requirements, the research design targets to identify factors which might
be relevant for companies to use blockchain in supply chain management (SCM). In
consequences, the study is focusing on following research question: Which factors
influence the willingness of companies, to use a blockchain- based technology in a
supply chain? It is important to stress that this research is dealing with
blockchain-based business solutions for SCM, not blockchain as the open source
technology itself. It is much rather about the implementation of information
technology in SCM based on a blockchain concept. The present work is structured as
follows. After a brief introduction, the second section demonstrates the research
design and data collection. Here the basis of the research is described and the
procedure is explained using information collected by the experts. The third
section presents the research results including a conceptual model about the
potentials of blockchain in SCM. In the summary, results are summarised and the
authors give an outlook for further investigations as well as implications for
research.
This review paper considers the three areas of research—blockchain technology,
supply chain management (SCM), and sustainability. The research offers abundant
resources to study each of these three topics. Previous systematic literature
reviews focus on blockchain-based applications [1] and understanding the influence
of blockchain technology on future supply chain practices [2]. As shown in Figure
1, the study focuses on the intersection between blockchain technology, SCM, and
sustainability. While literature in this area started appearing in 2017 [3], to the
best of our knowledge, this is the first systematic review of the subject.
Furthermore, this study provides a systematic literature review (SLR) and a
classification framework for the literature on the role of blockchain technology in
sustainable SCM (SSCM). Sustainability 2020, 12, 7638; doi:10.3390/su12187638
www.mdpi.com/journal/sustainability Sustainability 2020, 12, 7638 2 of 39
Sustainability 2020, 12, x FOR PEER REVIEW 2 of 40 Figure 1. Area of research
interest. This paper begins with an introduction to blockchain technology.
Subsequently, we introduce SSCM, owing to the study’s focus on sustainability in
the supply chain context. We also introduce how blockchain technology is relevant
to SCM. With this background, we use the What, Who, Where, When, How, and Why
(5W+1H) pattern to set the objectives and questions [4] that motivate the current
research. This is followed by a description of the research methodology and the
classification framework developed for studies on the role of blockchain in SSCM.
Next, we present a discussion in terms of the aforementioned research objectives
and questions. We conclude this review by highlighting our contribution and
limitations. The blockchain technology gained prominence because of its use in
Bitcoin and the latter’s prevalence, adoption, and rising price [5]. Today,
cryptocurrencies, initial currency offerings (ICOs), and cryptocurrency exchanges
have become common, with the emergence of a new cryptocurrency or an ICO becoming
commonplace. Blockchain is the technology which provides foundations to develop a
cryptocurrency like Bitcoin and also other cryptocurrencies, and it has been proven
to be robust, efficient, and a secure means of exchanging currency. The broad use
of blockchain for cryptocurrencies has led to its popularity and prompted an
examination into its possible applications. Evidence shows that blockchain may
revolutionize many fields, not just finance. The merits of blockchain technology
for SCM and logistics have been studied for quite some time. These studies have
proposed to use blockchain technology for managing the supply chains of companies
in the fields of manufacturing, agriculture, food, pharmaceutical, e-commerce,
airlines, hotels, and retail, as well as within the supply chains of many others
sectors. The construct of smart contract has enabled the usage of blockchain
technology in industries other than finance. Since 2016–17, the technology has been
evolving in parallel with the development of various applications across various
industries. Blockchain technology is considered an essential part of Industry 4.0,
along with other technologies, like the Internet of Things (IoT) and Big Data. SCM
can realize immense value with a blockchain network of supply chain participants
like manufacturers, suppliers, retailers, and financial service providers. However,
the inertia of existing supply chain theories and SCM business practices may be the
cause behind the slow adoption of the technology in this area. As a revolutionary
technology, blockchain exerts a noticeable impact on society, law, and governance.
Some of its applications, such as voting based on blockchain technology, have
political implications. Blockchain has even impacted organizational design by
creating the possibility of decentralized autonomous organizations. Concerning its
use in cryptocurrencies, various countries have taken different stances regarding
Bitcoin, ICOs, and other blockchain applications. The positive Figure 1. Area of
research interest. This paper begins with an introduction to blockchain technology.
Subsequently, we introduce SSCM, owing to the study’s focus on sustainability in
the supply chain context. We also introduce how blockchain technology is relevant
to SCM. With this background, we use the What, Who, Where, When, How, and Why
(5W+1H) pattern to set the objectives and questions [4] that motivate the current
research. This is followed by a description of the research methodology and the
classification framework developed for studies on the role of blockchain in SSCM.
Next, we present a discussion in terms of the aforementioned research objectives
and questions. We conclude this review by highlighting our contribution and
limitations. The blockchain technology gained prominence because of its use in
Bitcoin and the latter’s prevalence, adoption, and rising price [5]. Today,
cryptocurrencies, initial currency offerings (ICOs), and cryptocurrency exchanges
have become common, with the emergence of a new cryptocurrency or an ICO becoming
commonplace. Blockchain is the technology which provides foundations to develop a
cryptocurrency like Bitcoin and also other cryptocurrencies, and it has been proven
to be robust, efficient, and a secure means of exchanging currency. The broad use
of blockchain for cryptocurrencies has led to its popularity and prompted an
examination into its possible applications. Evidence shows that blockchain may
revolutionize many fields, not just finance. The merits of blockchain technology
for SCM and logistics have been studied for quite some time. These studies have
proposed to use blockchain technology for managing the supply chains of companies
in the fields of manufacturing, agriculture, food, pharmaceutical, e-commerce,
airlines, hotels, and retail, as well as within the supply chains of many others
sectors. The construct of smart contract has enabled the usage of blockchain
technology in industries other than finance. Since 2016–17, the technology has been
evolving in parallel with the development of various applications across various
industries. Blockchain technology is considered an essential part of Industry 4.0,
along with other technologies, like the Internet of Things (IoT) and Big Data. SCM
can realize immense value with a blockchain network of supply chain participants
like manufacturers, suppliers, retailers, and financial service providers. However,
the inertia of existing supply chain theories and SCM business practices may be the
cause behind the slow adoption of the technology in this area. As a revolutionary
technology, blockchain exerts a noticeable impact on society, law, and governance.
Some of its applications, such as voting based on blockchain technology, have
political implications. Blockchain has even impacted organizational design by
creating the possibility of decentralized autonomous organizations. Concerning its
use in cryptocurrencies, various countries have taken Sustainability 2020, 12, 7638
3 of 39 different stances regarding Bitcoin, ICOs, and other blockchain
applications. The positive aspect is that blockchain is not just one network, but
comprises multiple networks with different consensus mechanisms and other
specifications. There are multiple levels of tokenization that can help the
adoption of certain blockchain networks; however, certain networks may be banned in
more conservative or risk averse countries. Tokenization provides four key
advantages to all investors and sellers—greater liquidity, faster and cheaper
transactions, enhanced transparency, and increased accessibility. Tokenization is
not an essential component of all blockchain-based applications. However, it is the
key behind most of the disruptions in the financial sector, and it serves as a
basis for ICOs. The role of blockchain in the supply chain is to act as an inter-
organizational system; this starts with tracking the journey of products from raw
materials to finished goods. Tokenization, low-energy-consuming consensus
protocols, and smart contracts have added new dimensions to the potential of
blockchain technology in SCM. This study provides a deeper dive into the benefits
and applications of blockchain technology in SCM while reviewing the existing
literature on the subject. Economic performance, social performance, and
environmental performance form the three pillars (Figure 2) of sustainability [6].
It is often a challenge for businesses to follow sustainability practices while
delivering improved environmental and financial performance. The social performance
calls for a democratic design where the rights and needs of all stakeholders are
protected. There are long-term benefits for promoting sustainable development
objectives, which are also referred to as the triple bottom line. While boosting
its competitive advantage, an organization can engage in activities that have a
positive environmental and societal impact [6]. This aspect must be analyzed in
terms of supply chain activities. In this context, it must be noted that
collaboration plays a crucial role in optimizing the flow of goods, information,
and financial transactions. Very often, the supply chain participants have
conflicting interests and priorities. There also exists a technological barrier of
incompatible systems used by different parties to track shipments. Firms can
address these challenges by integrating sustainability into their overall strategy.
This will help firms to make a positive impact on the economy, society, and
environment. Sustainability 2020, 12, x FOR PEER REVIEW 3 of 40 aspect is that
blockchain is not just one network, but comprises multiple networks with different
consensus mechanisms and other specifications. There are multiple levels of
tokenization that can help the adoption
of certain blockchain networks; however, certain networks may be banned in more
conservative or risk averse countries. Tokenization provides four key advantages to
all investors and sellers—greater liquidity, faster and cheaper transactions,
enhanced transparency, and increased accessibility. Tokenization is not an
essential component of all blockchain-based applications. However, it is the key
behind most of the disruptions in the financial sector, and it serves as a basis
for ICOs. The role of blockchain in the supply chain is to act as an inter-
organizational system; this starts with tracking the journey of products from raw
materials to finished goods. Tokenization, low- energy-consuming consensus
protocols, and smart contracts have added new dimensions to the potential of
blockchain technology in SCM. This study provides a deeper dive into the benefits
and applications of blockchain technology in SCM while reviewing the existing
literature on the subject. Economic performance, social performance, and
environmental performance form the three pillars (Figure 2) of sustainability [6].
It is often a challenge for businesses to follow sustainability practices while
delivering improved environmental and financial performance. The social performance
calls for a democratic design where the rights and needs of all stakeholders are
protected. There are long-term benefits for promoting sustainable development
objectives, which are also referred to as the triple bottom line. While boosting
its competitive advantage, an organization can engage in activities that have a
positive environmental and societal impact [6]. This aspect must be analyzed in
terms of supply chain activities. In this context, it must be noted that
collaboration plays a crucial role in optimizing the flow of goods, information,
and financial transactions. Very often, the supply chain participants have
conflicting interests and priorities. There also exists a technological barrier of
incompatible systems used by different parties to track shipments. Firms can
address these challenges by integrating sustainability into their overall strategy.
This will help firms to make a positive impact on the economy, society, and
environment. Figure 2. Sustainable supply chain management. We address this aspect
of sustainability through a set of research objectives and questions. The prior
literature proposes a 5W+1H pattern for the formulation of research objectives and
questions [4]. The 5W+1H stands for What, Who, Where, When, How, and Why. This
pattern has been shown to help researchers survey a research area in a systematic
manner. Using this pattern, we answer the following research questions: 1. What:
What are the key findings of this literature review? 2. Who: Identify researchers
in the area of our research interest and the most active researchers. Figure 2.
Sustainable supply chain management. We address this aspect of sustainability
through a set of research objectives and questions. The prior literature proposes a
5W+1H pattern for the formulation of research objectives and questions [4]. The
5W+1H stands for What, Who, Where, When, How, and Why. This pattern has been shown
to help researchers survey a research area in a systematic manner. Using this
pattern, we answer the following research questions: 1. What: What are the key
findings of this literature review? Sustainability 2020, 12, 7638 4 of 39 2. Who:
Identify researchers in the area of our research interest and the most active
researchers. 3. Where: Identify the journals that have published research in the
area of our research interest. 4. When: Identify the span of time for which
research has been conducted in the area of our research interest. 5. How: How is
research in this area going to change the way business is conducted? Identify the
new business models in this area. 6. Why: Why is it important for researchers to
conduct research in this area? Why is it necessary to further examine this research
area if it has already been studied in great detail? Identify the research gaps.
Considered as one of the most disruptive technologies, the blockchain (a peer-to-
peer distributed data infrastructure) enables the creation of decentralised
currencies (e.g. Bitcoin), self-executing digital contracts (smart contracts) and
intelligent assets that can be controlled over the internet (smart property) (Kosba
et al., 2016; Wright and De Filippi, 2015). Originally created by Nakamoto (2008),
recent research on the blockchain has focussed primarily on financial transactions
and distributed ledger systems (Pilkington, 2016). Blockchain technology uses a
shared data infrastructure that updates itself in real-time and can process and
settle transactions in minutes using computer algorithms, with no need for third-
party verification. Within the financial sector, the blockchain is proposed as a
means for the management of financial transactions without the need for trusted
intermediaries such as banks. However, the blockchain as a technology has potential
to disrupt many other domains of organisation, including the supply-chain. As a
blockchain allows secure exchange of data in a distributed manner, it starts to
impact upon the way organisations are governed, supply chain relationships are
structured and transactions are conducted. Integrated with other technologies, like
the Internet-of-Things (IoT), the blockchain could be used to create a permanent,
shareable, actionable record of every moment of a product’s trip through its supply
chain, creating efficiencies throughout the global economy. Improved visibility
facilitated through such technology may also afford product traceability,
authenticity and legitimacy. Although many speculate about the impact of blockchain
technology upon supply chains, current understanding of its potential remains
limited. As the development and diffusion of this technology is still in its
infancy, a systematic review of current thinking is likely to assist both academics
and managers’ sensemaking, where they become aware of this technological
innovation, sense its potential disruptive effect, The current issue and full text
archive of this journal is available on make an initial exploration of its efficacy
and decide whether to Emerald Insight at: www.emeraldinsight.com/1359-8546.htm
Supply Chain Management: An International Journal © Emerald Publishing Limited
[ISSN 1359-8546] [DOI 10.1108/SCM-03-2018-0148] Received 31 March 2018 Revised 12
July 2018 27 September 2018 2 October 2018 Accepted 4 October 2018 Downloaded by
Tulane University At 02:35 21 December 2018 (PT) either embrace or ignore it. A
systematic review will provide a solid foundation by cultivating a deep
understanding of blockchain technology when its tangible benefits are unclear,
disruptive effect unpredictable and its diffusion path ambiguous. A systematic
review will separate the hype from reality by identifying evidence where the
blockchain has potential to disrupt supply chains (both positively and negatively),
identify challenges to its future diffusion and offer agendas for future research.
Our systematic literature review aims to answer the following question: RQ1. How
will the blockchain influence future supply chain practices and policies? We
further set the following research objectives (ROs) in relation to this research
question: RO1. To identify drivers to blockchain deployment within supply chains
RO2. To identify areas where the blockchain provides the most value for supply
chain management RO3. To investigate the challenges/barriers to further diffusion
of the blockchain within the supply chain RO4. To develop elements of a future
research agenda for the blockchain within the supply chain. This paper begins with
a high-level description of the architecture of blockchain technology, followed by
a discussion of the methodology used within our investigation. From our research
database, we identified four major ways in which the blockchain is approached
within the extant academic supply chain literature. We further provide a summary of
the latest developments in practice. This is followed by a discussion of the
insights the literature provides in terms of our research objectives. We conclude
by highlighting our contribution to the literature, as well as considering certain
limitations of the research. 2. Blockchain technology Technically, the blockchain
refers either to a distributed data infrastructure or a method for recording data
using a crypto- analytic hash function. Blockchains consist of nodes situated upon
some communication network which use some common communication protocol – each node
on the network stores a copy of the blockchain and a consensus function is
implemented to verify transactions to preserve the immutability of the chain
(transactions cannot be changed) (Bashir, 2017). The blockchain can be perceived as
another application layer that runs on top of internet protocols and that enables
economic transactions between relevant parties. It can also be used as a registry
and inventory system for recording, tracing, monitoring and transacting assets
(tangible, intangible or digital). Some think of the blockchain as a giant
spreadsheet appropriate for registering all types of assets and an accounting
system for transacting such assets on a global scale (Swan, 2015). A blockchain is
an encoded digital ledger that is stored on multiple computers in a public or
private network. Blockchains comprise data records or blocks. As each transaction
occurs, it is put into a block. Each block is connected to the one before and after
it. Each block is added to the next in an irreversible chain and transactions are
blocked together – hence the term “blockchain”. Once these blocks are collected in
a chain, they cannot be changed or deleted by a single actor. Instead, they are
verified and managed using governance protocols (Cheng et al., 2017) (Figure 1). In
a blockchain, no single party controls the data. The entire data infrastructure is
visible to all parties. Every party can verify the records of its transaction
partners directly, without an intermediary or distributed consensus mechanism. The
verification process, along with modern encryption methods, can effectively secure
data on blockchain ledgers against unauthorised access or manipulation. As existing
blocks in the chain cannot be overwritten, users always have access to a
comprehensive audit trail of activity (Miles, 2017). As such, the bigger the
blockchain network, the more tamper-resistant the blockchain will be. The
decentralised storage of data reduces the risk of single point of access failure
associated with centralised databases. Two main types of blockchain are
distinguished in terms of access control – who can read a blockchain, submit
transactions to it and participate within the consensus process. Within public
blockchains, every transaction is public (“permissionless”), and users can remain
anonymous. The network typically has an incentivizing mechanism to encourage
participants to join the network. Bitcoin and Ethereum are examples of public
blockchains. Within permissioned blockchains, participants need to obtain an
invitation or permission to join. Access is controlled by a consortium of members
(consortium blockchain) or by a single organisation (private blockchain). New
applications of the blockchain technology, beyond financial transactions, are being
experimented with and exploited in sectors such as financial services, insurance,
food, health care and government. Within the supply chain, some compelling cases of
blockchain adoption have been identified. For example, the blockchain can be
deployed as a means of enabling a record of complete provenance details for each
component part of an aircraft. These details can be accessed by each manufacturer
within the production process (Gupta, 2017).
Sustainability and effective balancing of environmental, social, and business out-
comes has become an essential requirement of the manufacturing sector [1].
Sustainability strategies enable manufacturers to meet growing demands with minimal
impacts on the environment and society [2–4]. Considering the importance of
sustainable practices, manu- facturers have adopted various technologies and
approaches such as big data analytics, blockchain, artificial intelligence, lean
manufacturing, six sigma, and reverse logistics to en- hance their sustainability
performance in the industry 4.0 era [5,6]. Blockchain is one of the emerging and
fast-growing technologies that can contribute to sustainable manufacturing among
digital technologies. Blockchain technology is a decentralised and distributed data
structure. Data are shared on a peer-to-peer, open access network and transactions
should be certified, verified, and accessed by members of the network community.
Blockchain ensures the transparency Sustainability 2021, 13, 7870.
https://doi.org/10.3390/su13147870 https://www.mdpi.com/journal/sustainability
Sustainability 2021, 13, 7870 2 of 20 and security of the transactions [7,8].
Blockchain is initially introduced in the financial industry for cryptocurrency to
replace manual authentication of transactions with digital authentications [9]. As
blockchain could enhance traceability, transparency, trust, data immutability, and
data security, it has received attention from both academics and pro- fessionals
from various industries [10,11]. Investment in blockchain solutions is growing fast
and expected to reach USD 176 billion by 2025 [12]. Blockchain technology offers
promising capabilities that can improve economic, social, and environmental
sustainability practices of the supply chain and manufacturing industry [1,13].
Given the importance of sustainability in the manufacturing sector, there is an
increasing academic interest in investigating the contributions of blockchain
technology to the sustainable performance of manufacturers [14,15]. However, to our
best knowledge, there is a lack of review articles that synthesise the current
knowledge on the applications of blockchain technology in sustainable manufacturing
and provide future research directions. Thus, this article aimed to explain the
connection between blockchain technology and sustainable manufacturing. The paper
used the systematic review approach to answer the following research questions: 1.
What are the applications of blockchain technology in sustainable manufacturing? 2.
How can blockchain attributes enhance the sustainable performance of manufactur-
ers? This study contributes to the literature on sustainable manufacturing by
explaining the contributions of blockchain technology to the economic, social, and
environmental performance of manufacturers and their supply chain based on
blockchain attributes such as traceability, transparency, security, and real-time
information sharing. The study may serve as the foundation for further discussion
and research by both practitioners and scholars. The study also proposes directions
for future studies on blockchain technology in sustainable manufacturing. 2.
Background of Blockchain Technology Concept 2.1. Overview of Blockchain Technology
Blockchain technology was first conceptualised and introduced by Satoshi Nakamoto
in 2008 [9]. Blockchain technology is a distributed data structure in which the
data are shared on a peer-to-peer network. Blockchain consists of a chain of blocks
that record transactions generated by contracting parties. Following a predefined
protocol, transactions must be approved and validated by the network members who
belong to a peer-to-peer network. The transaction details are recorded on a public
ledger called the distributed ledger [16]. The distributed ledger is a
decentralised record of transactions in which the transaction blocks are stored in
all computers of the network members and can be seen by anyone in the network. When
a transaction/block is generated and validated by certain members of the network,
this block is added to the network and linked to previous blocks [17,18].
Verification of transactions can be performed by individuals, machines, algorithms,
and organisations. Blockchain can eliminate intermediates from a network and link
different parties directly, which may reduce human errors and transaction costs
[19]. Storing data in share databases instead of central ones reduces the risk of
losing data and increases transparency and security of information [19]. Smart
contracts help to eliminate the need for intermediaries and reduce transaction
costs [20]. Smart contracts enhance the privacy and security of information as all
transactions should be complied with the underlying legal agreements and should be
approved and verified by the members based on the transaction validation rules
defined in the smart contracts [19,21]. 2.2. Applications of Blockchain Technology
Blockchain is an emerging and fast-growing technology that has been adapted in
various industries such as finance, real estate, health care, and energy due to its
capabilities and benefits. Various industries can benefit from blockchain
technology’s attributes and features, such as traceability, transparency, data
security, and real-time information shar- ing [13,17,19]. For instance, in the
agri-food industry, blockchain can be integrated with Sustainability 2021, 13, 7870
3 of 20 other technologies such as RFID to track food supplies in real time, which
may optimise processes of food operations, enhance food safety and quality, and
reduce unethical prac- tices and social harms [22]. In the financial industry,
blockchain technology can be applied to decentralise and trace transactions and
remove banks’ financial institutions [23]. In the healthcare sector, blockchain can
be used to enhance the confidentiality and accuracy of patient information.
Furthermore, blockchain can reduce healthcare costs and improve the quality of
services provided to patients. Using blockchain technology in healthcare can also
prevent healthcare fraud and increase transparency with patients [8]. In the
automobile industry, blockchain is utilised to secure and protect automated cars
from being hacked and is applied to develop driving technologies. Blockchain-based
systems enhance the performance of self-driving cars and contribute to fuel usage
and emissions reduction [8]. Blockchain technology is one of the key technologies
in developing a smart city due to its benefits, such as data security,
decentralisation, real-time information sharing, and trust, which are essential for
a successful smart city development [24]. Blockchain can also be utilised as a
middleware solution that integrates technological advancements with Industry 4.0
smart manufacturing. This integration can facilitate information sharing, increase
security, reduce costs, and increase organisational efficiency [25]. In the
pharmaceutical industry, the blockchain can be utilised to improve control over the
medicines supply chain, and it can facilitate detecting fake medicines [26]. 2.3.
Benefits of Blockchain in the Manufacturing Sector Managing information in the
supply chain is challenging as real-time and reliable data are needed to avoid poor
performance, fraud, and risks [1,21]. There is a need to improve data reliability,
traceability, and authenticity by using better verifiability and information
sharing systems [1]. Blockchain connects supply chain stakeholders using a
distributed data structure where data are shared on a peer-to-peer network. All
stakeholders agree on predefined protocols, and data are communicated and validated
based on the proto- cols [27,28]. The decentralised structure of blockchain
supports transaction verification directly between stakeholders and eliminates the
need for intermediaries to verify transac- tions [19]. Blockchain enables companies
involved in the supply chain network to share, access, and verify information
securely as transactions and data are protected through advanced cryptography [28].
Advanced cryptography reduces the risk of losing and al- tering the information and
prevents any human errors in transactions [19,21]. Blockchain technology positively
influences the reliability and trustworthiness of supply chain trans- actions,
supply chain operations, time of supply chain activities, and decision-making
efficiency [13,21]. Transparency is one of the attributes of blockchain and refers
to the availability of information among the supply chain stakeholders [29].
Blockchain technology supports real-time information sharing among stakeholders
involved in the supply chain network, which increases transparency and
trustworthiness among supply chain partners and cus- tomers [1,11]. Blockchain
enables customers to obtain valid and accurate information about products and
processes [1,21]. Traceability is another attribute of blockchain and refers to
identifying and verifying the components and chronology of events in all steps of a
chain. Tracking the information in the entire chain is essential to verify
compliance with specifications and trace failure events [30]. Traceability allows
stakeholders to track and monitor items and shipments across all over the chain
[14,15]. The traceability at- tribute of blockchain enhances the transparency of
the supply chain activities, which in turn positively influences the level of trust
among supply chain stakeholders, including suppliers and customers, reduces
conflicts among them, reduces verification costs, and enable stakeholders to
identify unethical practices [11,13].
Blockchain Technology (BCT) has been widely embraced as a disruptive technology,
though it is still in a nascent stage; cf. Babich and Hilary (2018). Indeed, the
path to broad blockchain adoption looks brightly and strikingly well paved. In a
most recent survey for the PwC Annual Report 2018, out of 600 executives from 15
territories, 84% claim their organizations have had at least some involvement with
BCT. To seize on this innovative and disruptive technology, companies have either
dabbled in the lab with BCT, or have started to built proofs of concept; cf. PwC
(2018). 1 Electronic copy available at: https://ssrn.com/abstract=3295440 Chang,
Katehakis, Melamed and Shi Blockchain and Supply Chain 2 Gartner Inc. projects that
blockchain’s value-added business will grow to $176 billion by 2025, and that BCT
will generate an annual business value of more than US $3 trillion by 2030; cf.
Piscini et al. (2017). Optimistically, it can be imagined that 10% to 20% of the
global economic infrastructure will be running on blockchain-based systems by that
same year (ibid). Therefore, the ability to deploy BCT to create the next
generation of digital supply chain networks and platforms will be a key enabler in
business success; cf. Pawczuk (2017). This disruptive technology and its
proliferating implementations have also attracted the attention of academia. As
highlighted in Simchi-Levi (2018), it is imperative for the MS/OR community to
consider “the impact of emerging technologies such as Blockchain and the Internet
of Things (IoT) on the management of operations and supply chain”. Recently, Babich
and Hilary (2018) provide a broad depiction on the research directions of BCT in
the OM field. In particular, it is emphasized that OM researchers can apply
insights from the literature to quantify the value of the Blockchain technology in
operations. This study reaches out to this academic call in a timely manner. 1.1.
Introduction of Blockchain Technology Although the main idea behind BCT was
introduced in 1991, it only drew the attention of the public in 2009 with the debut
of Bitcoin. To date, there is very limited research offering a complete and
extensive study of BCT, especially with regard to its application in supply chain
management. Therefore, in this introductory section, we begin by providing a
holistic review of BCT. Blockchain technology refers to a distributed database that
maintains a continuously-growing list of data records that are secured from
tampering and revision. It consists of blocks holding batches of individual
transactions. Each block contains a timestamp and a link to a previous block; cf.
Nakamoto (2008), and Kim and Laskowski (2018). Traditional business models maintain
the entire history of activities in a single centralized database, which is very
vulnerable to cyberattack. BCT distributes databases (ledgers) to all users, which
introduces the consensus mechanism concept; since it is very difficult to attack
multiple databases simultaneously, the blockchain system is believed to be both
secure and transparent. The feature of consensus in blockchain system eliminates
any concern that a single centralized organization may manipulate transaction
information, or demand high fees for indispensable services, etc. Fig. 1 depicts a
generic blockchain system process. In general, BCT has the following salient
features and advantages: (i) Transparency: Because a blockchain utilizes the
concept of distributed consensus, all its users are capable of reading the entire
history of activities, which in turn greatly enhances data transparency. (ii)
Traceability: Access to timestamped records allows users to effectively and
efficiently trace information history. Electronic copy available at:
https://ssrn.com/abstract=3295440 Chang, Katehakis, Melamed and Shi Blockchain and
Supply Chain 3 (iii) Security: A distributed ledger greatly increases the
difficulty of staging a cyberattack, which significantly strengthens data security.
(iv) Efficiency: Because BCT replaces the need for a centralized database,
disintermediation can be achieved. That is, it is no longer necessary to have a
trustworthy intermediary, such as a bank, to maintain the database; hence, both
transaction processing time and cost can be significantly reduced. (v)
Confidentiality: A blockchain’s decentralized ledger greatly enhances security and
trans- parency; however, it raises other concerns as to confidentiality, since
every user on the network can view all activities. As a result, BCT tries to
preserve the privacy of users and their data by using pseudonymous addresses and
advanced cryptography to hide some aspects of their activities. (vi) Immutability:
Once a transaction or activity is validated by a blockchain system, it can no
longer be reversed or amended. In view of this, the integrity of its data can
substantially reduce the cost of auditing. Figure 1 The Blockchain Process 4. The
verified block is added to the chain, accessible from each user’s ledger INFO BLOCK
7 Verification 3. Users verify the block 2. The block is broadcasted to all users .
. . . . . . . 1. An info block is created INFO BLOCK 8 (Unverified) USER 1 USER 2
USER 3 INFO BLOCK 8 (Verified) . . . . . . . . USER 1 USER 2 USER 3 INFO BLOCK 8
INFO BLOCK 6 INFO BLOCK 5 INFO BLOCK 4 INFO BLOCK 3 INFO BLOCK 2 INFO BLOCK 1 A
block carried information is created by a user and then distributed to all users
for verification. Once the info block is verified by all users, it is then added to
the existing blockchain in all users’ ledgers. The distributed consensus concept
thus comes from the idea that information is no longer verified and maintained by a
centralized organization, but distributed to all Blockchain users. The entire
information history is visible to all users via distributed ledgers and is thus
representing information transparency. LEDGER FIGURE: Blockchain Characteristics of
Transparency: Distributed Consensus Given the aforementioned characteristics of
transparency, security, efficiency and immutability, BCT remarkably strengthens
trust among participants. If effectively applied, it is capable of guaranteeing
that all the information accessible by participants is reliable and has not been
subject to tampering in any way, which greatly resolves the problem of information
asymmetry. Electronic copy available at: https://ssrn.com/abstract=3295440 Chang,
Katehakis, Melamed and Shi Blockchain and Supply Chain 4 The first widely known
case of using BCT is in the financial services area, namely, the use of Bitcoin as
a now proliferating crypto currency. The aforementioned features of BCT enable
Bitcoin to process transactions in a highly secure and efficient way. Furthermore,
Bitcoin’s legendary (though controversial) success leads people to think of the
possibility of applying it in other contexts, such as in supply chain management.
Fig. 2 describes an application of BCT for organic fruits, such as apples. Figure 2
Blockchain Example in SCM: Organic Apple FIGURE: Blockchain Characteristics of
Traceability – Organic Apple Example SEED ORIGIN VARIETY DATE 2. Planting Info
Block FARM NAME FARM ADDRESS CERTIFICATION ON SITE INSPECTIONS 1. Farm Info Block
DATE METHOD BATCH SIZE 3. Harvest Info Block CONDITION ( TEMPERATURE, HUMIDITY,
ETC) LOCATION DURATION 4. Storage Info Block CONDITION ( TEMPERATURE, HIMIDITY,
ETC) CARRIER TRANSPORTATION MODE DURATION 5. Transportation Info Block NAME ADDRESS
6. Retailer Info Block BLOCKCHAIN LEDGER The accessibility of information for
organic apples has been theoretically and empirically proven to be critical for
market growth. With Blockchain technology, an organic apple may carry traceable and
immutable information of the entire history from farm to market place, which can
stimulate customers’ willingness to pay and boost market growth. 1.2. Blockchain
for SCM In contrast to its applications in the Financial sector, the application of
BCT in SCM is still in its infancy; with very few known cases in use up to now; cf.
Babich and Hilary (2018). The main difference between the use of BCT in Finance and
SCM lies in their core values. The core value for financial application is
information security, whereas the core value for SCM application is system
transparency and traceability. Typically, BCT could be adopted in SCM in three
compelling aspects: disintermediation, smart contracts and as a solution to
information asymmetries. In what follows, we shall expand on the particular
features that will motivate our modeling assumptions. The transparency feature of
BCT removes the necessity of an intermediary for paperwork processing (e.g.,
transportation, transactions, customs clearance, quality inspection, etc.), which
substantially enhances business efficiency. In this sense, BCT adoption could lower
the cost from suppliers. One of the well-known applications enabled by BCT is the
Smart Contract. Smart Contracts allow contracts to be automatically enforced and
executed immediately when predefined conditions/terms are met and verified. One
potential Smart Contract application is in the art Electronic copy available at:
https://ssrn.com/abstract=3295440 Chang, Katehakis, Melamed and Shi Blockchain and
Supply Chain 5 industry. Taking the music industry as an example, a Smart Contract
enables royalties to be automatically distributed among artists and songwriters in
real time, based on a predefined agreement between two parties. In light of the
Smart Contract, BCT adoption could secure high- quality supply and enhance both the
production and yield accordingly. In what follows, we shall focus on the
functionality of BCT for information asymmetry issues. Given that the quality of
information concerning a product or service is typically asymmetric between sellers
and consumers, it is shown, both theoretically and empirically, that quality mon-
itoring certified
by an authorized third party is the best solution to information asymmetry; cf.
McCluskey (2000), Giannakas (2002), Rousseau and Vranken (2013). Taking organic
food as an example with regard to the credence attribute, consumers are not able to
differentiate organic foods from conventional foods, either before or after
consumption. In addition, the production cost of organic foods is significantly
higher than that of conventional foods. As consumers have no means of
differentiating between them, they are only willing to pay the same for both kinds
of products, which in turn provides no incentive for suppliers to produce organic
foods, and thus the organic food market would probably fail eventually. In order to
stimulate the organic food market, a considerable amount of research proposed that
labeling certified by an authorized third party (e.g., FDA and USDA) is the only
solution for providing organic product information that will help consumers
differentiate. Several studies show that an increasing number of consumers are
interested in products produced in a social-, environmental-, eco- and health-
friendly way; ibid. Rousseau and Vranken (2013) show that consumers are willing to
pay an approximately 25% price premium for organic apples even without the
provision of information. With the provision of information on the actual
environmental health effects of organic apple production, the price premium grows
to about 42%. This result reveals two crucial aspects on price and demand: First,
consumers are willing to pay extra for organic foods; second, the provision of
information would boost demand. This will serve as an important assumption for
price-sensitive and blockchain-savvy consumers in our model, namely, that consumers
are sensitive to both selling price and blockchain adoption. Therefore, decisions
made on both selling price and BCT adoption are imperative to ensuring business
success. To capture the aforementioned major features of BCT, we consider a generic
model in §3, with cost saving, improvement of random yield, and enhancement of
uncertain demand stemming from BCT adoption. As already discussed,
disintermediation and having a Smart Contract can substantially improve operational
efficiency and enhance partnerships along the supply chain. Therefore, in our model
we firstly assume that BCT adoption can effectively reduce ordering and operational
cost, and that the higher the degree of BCT adoption, the more cost savings a
business can achieve. Secondly, thanks to the Smart Contract, we assume that the
supply yield is random Electronic copy available at:
https://ssrn.com/abstract=3295440 Chang, Katehakis, Melamed and Shi Blockchain and
Supply Chain 6 and positively correlated with the degree of BCT adoption. The
underlying rationale is that once a company decides to disclose more product
information to its potential suppliers, it is more likely to find a better supplier
that can offer a more preferable yield rate, reflecting a reliable supply along
with high quality. Thirdly, the traceability glinted by Blockchain technology’s
“proof of work” concept overcomes the information asymmetry issue among the
participants along the supply chain. Considering, blockchain-savvy (or, broadly
tech-savvy) consumers, we assume that the random demand can be boosted by BCT
adoption - the greater the degree of adoption, the greater the demand, in the
stochastic sense. In summary, thanks to the aforementioned features, BCT has been
embraced as a powerful tool to solve the problem of information asymmetry. Many
studies have shown that information availability and truthfulness are two major
forces for creating a thriving credence goods market. In this sense, we perceive
that BCT can serve as the best solution for sharing information throughout the
supply chain while at the same time ensuring its authenticity. The remainder of
this paper is structured as follows. In Section 2, we report on the literature
relevant to our study and clarify the contribution of this study. In Section 3, we
describe the problem and develop its mathematical model. In Section 4, we drive
some structural results. In Section 5, we address the blockchain design issues for
profit maximization. In Section 6, we offer an extensive numerical study with
useful managerial insights. Section 7 shows the robustness of the results for some
major extensions. Finally, Section 8 concludes the paper. 2. Literature Review BCT
essentially provides a platform that enables users to access secure, reliable and
tamper-proof information in an efficient manner. Currently, there is scant research
studying the impact of BCT and related design issues from management perspectives,
especially from the perspective of Supply Chain Management; cf. Simchi-Levi et al.
(2008). Most recently, Babich and Hilary (2018) provide a broad depiction on the
research directions stemming from BCT in the OM field. They identify five key
strengths and the corresponding five main weaknesses, and point out three research
themes for applying BCT to OM. Pun et al. (2018) examine how BCT can be used to
combat counterfeiting through a consideration of the interplay between a
manufacturer and a counterfeiter. Besides the aforementioned academic studies,
there are numerous technical reports pertaining to BCT, such as Staples et al.
(2017), Luu (Jan. 26, 2018), Geer (2018), O’Byrne (Mar. 27, 2018), Hertig (Mar 21,
2018), Pawczuk (2017) Piscini et al. (2017), Brody (2017), Casey and Wong (2017),
and many others. In contrast to the above literature, our study aims to investigate
the design of BCT for supply chain management through the development of a holistic
stochastic model, where the adoption of BCT impacts both the up-stream (suppliers)
and the down-stream (consumers). Electronic copy available at:
https://ssrn.com/abstract=3295440 Chang, Katehakis, Melamed and Shi Blockchain and
Supply Chain 7 Given that information transparency plays a key role in BCT, we next
focus on the literature pertaining to information sharing and information
asymmetry. Table 1 displays a side-by-side compar- ison of our study with existing
Information Sharing1 and Information Asymmetry2 literature. It also highlights the
contribution our study makes to the currently extant literature. 2.1. Literature on
Information Sharing The benefits of information sharing within a supply chain have
been widely analyzed and dis- cussed. Lee et al. (1997) show that the major cause
of the Bullwhip effect is variability of ordering, and Srinivasan et al. (1994)
propose that information sharing is an effective solution for the Bull- whip effect
so as to reduce order fluctuation. Additionally, Lee et al. (2000) build
mathematical models based on a two-level supply chain system comprised of a
manufacturer and a retailer, to demonstrate that information sharing would benefit
manufacturers by reducing inventory and saving cost. Yu et al. (2001) carry out a
rigorous analysis of supply chain strategic partner- ships, and show that an
information sharing-based partnership can effectively reduce inventory, save cost,
and improve the overall performance of a decentralized supply chain. The studies on
information sharing mainly focus on the partnership between the retailer and
wholesaler (or vendor/manufacturer) to analyze the value of demand information
sharing. Most studies draw the conclusion that a wholesaler would reap the benefits
of mitigation of order variation and reduction of inventory from the demand
information shared by a retailer, who has direct contact with the customers and is
thus more familiar with their tastes and demands. 2.2. Literature on Information
Asymmetry Information asymmetry is a prevailing and chronic phenomenon along the
length of the supply chain, spanning the whole way from upstream through to
downstream. For the upstream supply chain, supply contract design is developed
based on the asymmetric information of supplier reliability. Various supply risk
management tools are developed to this end, such as a penalty for shortfalls,
backup production (Yang et al. (2009)), outsourcing procurement service (Yang et
al. (2012)), monetary subsidy (Babich (2010)), etc. The objective of the supply
contract design is to improve buyers’ benefit/profit by revealing suppliers’ true
reliability based on the contract decisions made by suppliers. Yang et al. (2009)
studies the asymmetric information of supply disruption between a manufacturer and
a supplier, and concludes that “the quantity received by the manufacturer from the
supplier under symmetric information is stochastically larger than the quantity 1
Information Sharing literature includes but is not limited to Lee et al. (1997),
Srinivasan et al. (1994), Lee et al. (2000), Yu et al. (2001), Cui et al. (2015),
etc. 2 Information Asymmetry literature includes but is not limited to Akerlof
(1978), Kivetz and Simonson (2000), Rousseau and Vranken (2013), McCluskey (2000),
ect. Electronic copy available at: https://ssrn.com/abstract=3295440 Chang,
Katehakis, Melamed and Shi Blockchain and Supply Chain 8 received under asymmetric
information”. In other words, information disclosure improves supply yield. Our
study also assumes that the adoption of BCT enhances supply yield - the greater the
degree of adoption, the greater the yield rate, in the stochastic sense. As for the
downstream supply chain, Akerlof (1978) indicates that asymmetric information about
product quality could cause market collapse. In a market with asymmetric
information about product quality, such as the used car market, good quality
products would be driven out by bad ones, since consumers are not capable of
quality differentiation. Numerous empirical studies support that information
disclosure by labeling is an effective way to sustain markets having asymmetric
information about product quality. For example, Teisl et
al. (2002) provide market-based evidence supporting that the dolphin-safe label
increased the market share of canned tuna. Rousseau and Vranken (2013) find that
consumers are willing to pay a positive price premium of some 33 eurocent per
kilogram for labeled organic apples. In addition, truthfulness of information is
another critical issue. Giannakas (2002) indicates that labeling alone is not
enough to support a market with information asymmetry - consumers’ perception
toward the authenticity of information provided by labels would be a prerequisite
to sustaining the market. If mislabeling prevails, consumers will lose faith in the
labels, and the market will still fail. In other words, the aforementioned studies
support that accurate information (one of the salient features of BCT) plays a
crucial role in market success. 2.3. Literature on Blockchain-Based Business
Practices Many professional analysts claim that BCT will be the next technology to
revolutionize business and reshape business structures and ecosystems. Accordingly,
vast amounts of research and analysis have been made into Bitcoin and other crypto
currencies, each of which has BCT as its backbone. Recently, more and more
businesses have started to evaluate opportunities to apply BCT to improve their
supply chain performance. Walmart and Maersk recently teamed up with IBM to test
the implementation of BCT in improving operational efficiency. In particular,
Walmart’s pilot project shows that BCT can successfully reduce the time taken to
trace the origin of a bag of mangos from almost a week to just two seconds, which
translates in sizable cost savings. However, until now, only limited academic
effort has been put into analyzing blockchain applications in SCM. Among this
scarce research, most of them focus on blockchain-based business process design.
For example, Lopez-Pintado et al. (2017) propose a blockchain-based collaborative
supply chain ́ process. Tian (2016) investigates the potentiality of BCT enabled by
RFID to strengthen food safety, and a business process is proposed accordingly.
Mattila et al. (2016) claim that existing information integration between
participants within a supply chain is ineffective and inefficient, and proposes BCT
as an enabler for effective product-centric information sharing. Similarly, Korpela
et al. (2017) Electronic copy available at: https://ssrn.com/abstract=3295440
Chang, Katehakis, Melamed and Shi Blockchain and Supply Chain 9 Table 1 Literature
Comparison INFO. SHARING INFO. ASYMMETRY OUR PAPER SELLER-BUYER RELATIONSHIP
DEFINITION Seller: Vendor, supplier and manufacturer Buyer: Retailer Seller:
Suppliers of credence goods Buyer: Consumers of credence goods Any seller and buyer
within a supply chain INFO. FLOW Buyer to seller (Upward) Seller to buyer
(Downward) Seller to buyer (Downward) INFO. CONTENT Demand forecasting info
Product-centric info Product-centric info OBJECT OF INFO SHARING Adjacent upstream
partners Consumers of finished goods Any consumer (of raw material, semi-finished,
finished goods) within a supply chain RESEARCH FOCUS Optimization of business
decisions, e.g. lot size, safety stock, inventory level, production cycle, etc.
Reduction of Bullwhip effect Impact of information availability (via labeling,
warranty, branding, etc.) to market, demand, and willingness to pay Blockchain
design and optimization of adoption degree RESEARCH METHOD Optimization/game
theory, etc. Surveys/interviews/ game theory, etc. Optimization EXAMPLES Widely
discussed, including perishable/ nonperishable goods, service, etc. Credence goods
Search goods/ Experience goods/ Credence goods SOLUTION ERP, RFID, vendor managed
inventory (VMI), etc. Brand name, labeling, certificate, warranty, etc. Blockchain
Technology SUGGESTION A certain partnership within a SC is required Availability
and truthfulness of information is critical Different adoption degree of BCT is
proposed for different types of industry assert that a blockchain is a suitable
candidate for information integration within the supply chain, given its advantages
of cost-effectiveness and interoperability between different business entities.
They further identify different levels of needs and readiness by different
industries for digitization of supply chain network information, but fail to
further investigate the reasons behind it. It seems that the most fundamental
research topic has not yet been fully analyzed - whether or not BCT is beneficial
for all kinds of industries; if not, what is the level of information disclosure
that an industry/company/product should adopt when implementing BCT? This is one of
the core questions that this study aims to address. Electronic copy available at:
https://ssrn.com/abstract=3295440 Chang, Katehakis, Melamed and Shi Blockchain and
Supply Chain 10 2.4. Literature on Inventory Management and Pricing In terms of
methodology and modeling, our work is also related to the extensive literature on
joint pricing and inventory management under stochastic demand; cf. Li and Zheng
(2006), Roels and Perakis (2006), and Adida and Perakis (2010). The most complete
literature is that of Li and Zheng (2006), who also provide a comprehensive
literature review on joint pricing and inventory control. Interested readers are
recommended to refer to their work. Li and Zheng (2006) are the first to study the
joint inventory replenishment and pricing problem with both uncertain demand and
supply in multiple periods, and our model is built on theirs with a substantial
extension in depth of the long-term adoption of BCT, while focusing on the
blockchain designing for SCM. In the presence of uncertain supply and demand, they
show that, given different levels of inventory on hand, there exist optimal
ordering/production quantity and price/demand levels. Both optimal price and
ordering/production quantity decrease with the inventory level on hand.
Additionally, they conclude that uncertain supply always results in a higher price
and harms the expected profit of a company. Our study differs from Li and Zheng
(2006) in several ways. For example, we focus on the impact of BCT adoption on
optimal operational decisions. Importantly, we take it a step further, by
considering the design issue for the system. Our study is also related to the OM
literature on new technology adoption. For example, Liu et al. (2010) investigate
the impact of RFID on supply reliability. Both study the impact of the new
technology adoption on SCM, but RFID and BCT have different levels of impact along
the supply chain network. In particular, BCT will have a broader impact throughout
the entire supply chain, including both upstream (i.e., supply cost reduction and
yield improvement) and downstream (i.e., demand stimulation). Some related
literature include Feng and Shanthikumar (2018) considering big data, and Cohen et
al. (2015) considering green technology adoption. 2.5. Contribution to the
Literature The contribution our study makes to the literature is mainly in the
following four aspects. First of all, to the best of our knowledge, this is the
first study to systematically model and analyze the potentiality of blockchain
development from a supply chain perspective. Secondly, this paper breaks away from
the traditional way that supply chain management studies approach the issue of
information impact on supply chain performance. Instead of mainly focusing on the
impact of retailers’ upward demand information sharing to (adjacent) wholesalers,
our model can be generally applied to any parties within the supply chain; the
information flow of our study is in both directions, rather than upward only; the
content of information in this paper is supply (product- centric) information,
rather than demand information. Thirdly, this paper is interdisciplinary across
Electronic copy available at: https://ssrn.com/abstract=3295440 Chang, Katehakis,
Melamed and Shi Blockchain and Supply Chain 11 marketing, information system and
operations management, so we apply some study results from marketing, including
information asymmetry for credence goods, leveraging BCT to boost market growth,
etc. The conclusion made by many marketing studies that information availability
would boost demand and increase consumers’ willingness to pay (CWP) is applied as
an assumption by this paper to investigate the optimal information disclosure level
for suppliers. A business process implemented using BCT, as proposed by the
information study result, is applied by this paper to serve as a basis for
investigating information flow. Fourthly, this study provides a modeling framework
for BCT design by selecting the adoption degree to share information throughout
supply chain. 2.6. Practical Insights with Numerical Studies Based on previous
experience of new technological revolutions (e.g., those involving the Cloud
Computing, AI, Big Data, IoT, etc.), there appears to be a prevailing phenomenon in
the existing business environment that whenever new technology emerges, many
companies irrationally rush to be the first to implement it and exploit the first
mover advantage. Naturally, no one wants to be an abandoned loser. This study,
therefore, becomes of timely value, since it aims to serve as a guideline for
determining whether a business is suitable for using BCT, and if so, it then
suggests the proper level of adoption. To illustrate some useful managerial
insights, we conduct numerical studies in two dimensions: i) Vertically, we
consider different types of products; and ii) horizontally, we consider different
stages of a product lifecycle. First, for the vertical dimension, we look into
different goods that can be impacted by different blockchain-savvy buyers. Based on
the observability of quality, goods can be classified into three categories: 1)
search goods; 2) experience goods; and 3) credence goods 3 ;
cf. Nelson (1970), Darby and Karni (1973). 1) Search goods: There is perfect
information about quality for search goods, which means that consumers can easily
differentiate good from bad products before consumption. 2) Experience goods: It is
difficult or costly for consumers to examine the quality of experience goods prior
to consumption; whereas consumers can determine their quality after consumption. 3)
Credence goods: It is difficult or costly for consumers to determine the quality of
credence goods even after consumption. Examples of credence goods include works of
art (e.g., antiques), organic products, used cars, luxury goods (e.g., diamonds),
high end food (e.g., wine, seafood, beef), services (e.g., doctors and medical
services, auto mechanical service, lawyer service, donated eggs/sperm, etc). 3 SEC
classification is somewhat subjective, because the capability of evaluation of
product quality varies by persons. For example, a technology geek might view PCs as
search goods, but others, with limited computer knowledge, might consider PCs as
experience goods. Electronic copy available at: https://ssrn.com/abstract=3295440
Chang, Katehakis, Melamed and Shi Blockchain and Supply Chain 12 As one of the
major results, it is revealed that, subject to tech-savvy customer behavior, some
types of goods (e.g., credence goods and experience goods) benefit from the
application of BCT, but it may not prove beneficial to leverage BCT for some of the
others (e.g., search goods). For the horizontal dimension, we consider the
lifecycle of a typical product (e.g., experience goods), comprised of Introduction,
Growth, Maturity, and Decline. One major insight from this study leads to
recommending the adoption of BCT as early as possible and for adopting it to a
higher degree at an earlier stage.
Blockchains are regarded as public (and lately also private) ledgers containing
transactional data within their decentralized data structures, which form a series
of tightly connected blocks. Asymmetric cryptography and distributed consensus
algorithms are being deployed for achieving ledger consistency, data integrity,
auditability, non-repudiation, and authentication as part of the basic security
primitives [1]. The distributed and decentralized nature of blockchains makes them
immutable in the sense that transactions cannot be tampered once they are
officially validated by the peers of the network and registered in the block of the
chain. At the same time, reliability and robustness are ingredients that constitute
blockchains as highly trusted platforms implemented on open, trustless networks of
peers. During the last years, we experience significant research and development
efforts utilizing blockchains in financial services such as digital assets and
payment systems [1,2], smart contracts [3], logistics [4] Internet of Things (IoT)
[5,6], and reputation systems [7,8]. This is mainly due to the fact that
blockchains can allow transactions and payments to be implemented without any
intermediary, thus effectively disrupting the way traditional businesses are
working to date. Logistics 2019, 3, 5; doi:10.3390/logistics3010005
www.mdpi.com/journal/logistics Logistics 2019, 3, 5 2 of 17 Logistics and supply
chain management are regarded as domains where blockchains are good fits for a
series of reasons. During the lifecycle of the product, as it flows in the value
chain (from the production to consumption) the data generated in every step can be
documented as a transaction creating, and thus, a permanent history of the product.
Among others, blockchain technology can effectively contribute to: (i) Recording
every single asset (from product to containers) as it flows through the supply
chain nodes, (ii) tracking orders, receipts, invoices, payments, and any other
official document, and (iii) track digital assets (such as warranties,
certifications, copyrights, licenses, serial numbers, bar codes) in a unified way
and in parallel with physical assets, and others. Moreover, the blockchain can
contribute effectively, through its decentralized nature, in sharing information
about the production process, delivery, maintenance, and wear-off of products
between suppliers and vendors, bringing new modalities of collaboration in complex
assembly lines. Any system, in order to achieve traceability, is required for a
flow of information that records and follows the flow of products. The
interconnected structure of the supply chain makes it difficult to introduce a
centralized system in control of a third party, since a high level of trust is
required. The limited amount of trust concludes in separate systems that restrain
the possibility to accomplish traceability throughout the full supply chain. In
today’s world, supply chains end up to be complicated structures with multiple
involved participants and with a plethora of activities. Security and
organizational issues tend to enhance the need to build a supply chain management
system leveraging blockchain ledger technology. Regardless of the particularities
of the specific supply chain related application, blockchain can offer a wide set
of advantages. By registering and documenting a product’s lifecycle across the
supply chain nodes increases the transparency and the trust of the participating
actors. Moreover, elimination needs to have a trusted third party that can allow
for greater scalability, as any number of participants can virtually participate in
the chain with the appropriate level of trust, and increased innovation by
deploying the dynamics of blockchains as enablers of instant payments (through
cryptocurrency), smart contracts, and low transaction fees without having the cost
overheads of third parties. Last, but not least, a shared, immutable ledger with
codified rules can potentially eliminate the audits required by internal systems
and processes. While today we experience various research efforts on the analysis
of the blockchains in logistics and supply chain management and the adoption of
distributed ledger technologies and smart contracts, there has been no detailed
methodological approach on what elements of the blockchain are effecting the
particular stakeholders and what are the blockchain technical features that someone
has to pay special attention to for the wider real-life blockchain adoption in the
related business domain. At the same time, some high level conceptual
considerations on a blockchain based architecture for the supply chain management
is missing and needs to be the subject of further discussions so as to have a
reference blueprint for a potential further articulation with the legacy systems
owned by the related supply chain stakeholders. The remaining paper is structured
as follows: Section 2 provides an analysis on related work with respect to supply
chain management over blockchain technology and investigates, among others, recent
literature and implementations that try to utilize such technologies in the area of
logistics, product origin tracking, and supply chain management. Section 3
discusses the general concept and elements of blockchains that affect the supply
chain and its actors. Scalability, performance, consensus mechanisms, privacy,
location, and cost are further investigated, while an analysis of blockchain
features tradeoffs for supply chain is being presented. Section 4 provides
architectural assumptions and considerations for a generic modular and layered
architecture and how blockchain layer and a generic middleware layer have to be
placed and interact with each other for facilitating the needs of supply management
actors. Section 5 provides a discussion on current findings, challenges that
blockchains imply, and possible solutions that may be engineered for achieving a
global scale blockchain adoption for the supply chain and logistics industry.
Section 6 provides the final conclusions of the paper. Logistics 2019, 3, 5 3 of 17
2. Review of Literature Blockchain technology has been successfully used in several
industries, such as energy and finance. For the supply chain, solutions have been
proposed in a theoretical manner without significant results in real-world
conditions. In particular, recent literature studies have various aspects of the
specific domain. In Reference [9], the authors identify characteristic use cases
described for blockchain in the field of logistics and supply chain management and
analyze them regarding their mindful technology use based on five mindful
technology adoption principles: Engagement with the technology; technological
novelty seeking; awareness of local context; cognizance of alternative
technologies; and anticipation of technology alteration. Most cases demonstrate
high engagement with the technology, but there are significant differences when it
comes to the other mindful use principles. In Reference [10], the authors use the
methodology ‘attributes of innovation framework’ to identify the potential
blockchain applications and present a framework explicating four transformation
phases to subsequently categorize the identified areas of application according to
their effects on organizational structures and processes. Using academic and
practitioner literature, the authors classify possible applications for adoption
and provide a framework to identify blockchain opportunities in the logistics
industry. Such research studies can be particularly beneficial for high level
business executives to assess where to start building organizational capabilities
in order to successfully adopt and deploy blockchain technology. A fully
transparent and decentralized traceability system for the supply chain is proposed
in another paper called TRADE [4], which displays that it is feasible to apply
blockchain technology for the supply chain to obtain traceability. Consumers and
other participants can view all the system information and verify the product
assertions derived from actors. The authors focus on the trust aspect and a
transparent, decentralized traceability system for the supply chain. Each role
(actor) creates a transaction according to a product identifier (pid) that consists
of the full product data. A role signs the transactions they issue (digital
signature—providing non-repudiation, authenticity, integrity). All the legitimate
transactions are combined in a block and are broadcasted to the blockchain network.
End users are allowed to view the full life cycle of a product. Uniformity is
enforced in TRADE because each transaction, depending on the corresponding actor,
has an appropriate series of validation processes. In this study, various open
research questions for specific use cases are expressed, including, among others,
privacy. For certain supply chains, roles might compete with each other and not
approve the use of a transparent system, consequently, a privacy-preserving
traceability system should be designed. In 2016, Kim et al. presented a smart
contract design based on ontologies of an incepted traceability supply chain system
using blockchain technology. In this work, emphasis is given on the appliance of
ontologies in their context, rather than on blockchain technology for the supply
chain in the real-world [7]. RFID tags and blockchain technology is deployed in
order to create a traceability system for an agri-food supply chain in China.
Authors claim that a decentralized suggestion for traceability could solve the
problems in an approach that is centralized, particularly: Trust, fraud,
corruption, tampering, and falsifying information. While this analysis examines
blockchain technology and traceability as separate features, their combination
might present flaws concerning
feasibility and performance [11]. Abeyratne et al. presented a deep dive in
traceability and transparency [1]. In their work, transparency is discussed based
on the child labor scandal of Nike (1996), whereas freight sustainability is built
with an emphasis on the product life-cycle [2,3]. While Abeyratne et al. support
that the blockchain technology attributes can enhance trust through traceability
and transparency in supply chain use cases, their work discusses an example, rather
than a practical application of blockchain technology in the supply chain. The
applicability of blockchain technology in the Internet of Things sector is examined
in Reference [12]. Scalability and high costs issues of the IoT sensor networks are
mentioned and blockchain is suggested as a solution. Advantages that come from the
connection of IoT sensors to the Logistics 2019, 3, 5 4 of 17 blockchain include,
among others, the access to a convenient (existing) billing layer, which paves the
way for a marketplace of data sharing and services between devices. According to
this study, there are various limitations and issues still to be resolved. One
issue is that a blockchain solution will generally underperform, resulting in lower
transaction processing throughput and higher latencies, compared to a centralized
database solution. Another issue that may come up concerns privacy on the
blockchain, since blockchains by design expose information to everyone. The ZERV
Commerce Platform [13], enabled by an asset-based token and blockchain technology,
plans to be a decentralized trading platform. It intends to allow for frictionless
transactions between all key participants within the defense industry, including
manufacturers, suppliers, distributors, retailers, and consumers. However, as of
today, there is still no white paper describing any of the implementation details
of their suggested approach. 300Cubits [14] aims at revolutionizing the shipping
business by tokenizing the contract between customer and container liner. As a
solution to this supply chain issue, 300Cubits proposes a token deposit system,
which is organized as a tamper-proof Blockchain intermediary and utilizes a smart
contract. Bext360 [15] is an organization focused on developing technologies to
improve social sustainability in a supply chain. For that purpose, they developed a
blockchain to track and trace coffee beans on the complete route from farmer to
consumer. IBM and Walmart have developed and started testing a solution for a more
efficient data exchange, which is based on blockchain technology and enables them
to identify and track products faster (from six days to 2 s) and to remove recalled
goods from their shelves [16]. The solution requires data input for every product
into a private blockchain. Last but not least, an ongoing discussion is taking
place besides the technical aspects of supply chain management (whether fueled by
blockchain or not), which has to do with other societal goals. The articulation
between supply chain and ethics (as for example the discussion in Reference [17])
is something that is receiving significant attention in modern business ethics and
where blockchains can contribute through the traceability of the products and the
means of manufacturing.
According to CoinDesk (2017)–—which has traced prices from digital currency
exchanges including Bitfinex, Bitstamp, Coinbase, and itBit for the last decade–—
the price per bitcoin hit an all-time high of $17,872.56 on December 15, 2017. As
of September 2017, the total market value of all digital currencies surpassed $135
billion (Hackett, 2017a). Although the skyrocketing price tag of a bitcoin may not
reflect its true currency value, an astonishing rise in its price for a relatively
short period of time drew a frenzy of interest from many investors worldwide. As
the interest in bitcoin continues to grow, the blockchain technology (BT) that
powers the crypto- currency concept and underlying technology has become the center
of attention in the business community. For example, Juniper Research (Hold- en,
2017) revealed that 39% of approximately Business Horizons (2018) xxx, xxx—xxx
ScienceDirect www.elsevier.com/locate/bushor E-mail address: hmin@bgsu.edu KEYWORDS
Blockchain technology; Supply chain risk management; Cryptocurrency; Blockchain
architecture; Supply chain resilience Abstract With the soaring value of bitcoin
and frenzy over cryptocurrency, the blockchain technology that sparked the bitcoin
revolution has received heightened attention from both practitioners and academics.
Blockchain technology often causes controversies surrounding its application
potential and business ramifications. The blockchain is a peer-to-peer network of
information technology that keeps records of digital asset transactions using
distributed ledgers that are free from control by intermediaries such as banks and
governments. Thus, it can mitigate risks associated with intermediaries’
interventions, including hacking, compromised privacy, vulnera- bility to political
turmoil, costly compliance with government rules and regulation, instability of
financial institutions, and contractual disputes. This article unlocks the mystique
of blockchain technology and discusses ways to leverage blockchain technol- ogy to
enhance supply chain resilience in times of increased risks and uncertainty.
#2018Kelley School ofBusiness,IndianaUniversity. Publishedby ElsevierInc.Allrights
reserved. https://doi.org/10.1016/j.bushor.2018.08.012 0007-6813/# 2018 Kelley
School of Business, Indiana University. Published by Elsevier Inc. All rights
reserved. 400 company founders, executives, managers, and information technology
(IT) specialists it surveyed either considered deploying or were in the process of
deploying BT. BT started to gain traction from a growing number of supply chain
executives. The recent Eyefortransport (2017) report indicated that nearly 62% of
supply chain executives surveyed claimed to have engaged with BT. Overall, the
business value-add of a blockchain is expected to grow to more than $176 billion by
2025 and exceed $3.1 trillion by 2030 (Gartner, 2017). Despite this rosy outlook,
many firms are still either skeptical about blockchain’s face value or unfamiliar
with its inner workings and application potential. Although 88% of surveyed
marketers val- ued the potential of BT to disrupt current practices in
apositiveway, amere15%feltthey couldexplainthat technology to their clients
(Annalect, 2017). Similar- ly, 62% of the supply chain professionals surveyed by
Infosys Consulting did not know what to expect from BT (Langley, 2017). Since
unfamiliarity and misun- derstanding can derail the successful applications of BT,
there is a growing need to explain it. BTis a peer-to-peer(P2P) network ofIT that
keeps records of digital assettransactions using distributed ledgers in lieu of
traditional databases that are cen- trally controlled by intermediaries such as
banks, credit agencies, governments, and accountants. BT’s decentralized, open, and
cryptographic nature engenders trust and thus brings unprecedented secu- rity
benefits. Hacking attacks that commonly impact large centralized intermediaries
like banks would be nearly impossible as blockchain can keep track of all
transactions. If someone wanted to hack into a par- ticular block in a blockchain,
a hacker would not only need to hack into that specific block but also all the
preceding blocks in the entire history of that block- chain. As such, BT provides a
way to securely create a tamper-proof log of business activities and transac- tions
(Fallahpour, Shirmohammadi, Semsarzadeh, & Zhao, 2014; Lemieux, 2016). To further
enhance the security of a blockchain, blockchain networks can be private with
restricted membership similar to an intranet, restricting access to those networks
in lieu of making them public. The acceptance of BT as a tool to enhance secu- rity
benefits and revolutionize supply chain practi- ces would take a considerable
amount of time until its benefit potential is fully realized and backed by many
success stories. To speed up the BTapplication process, we need to understand how
BT typically works. Figure 1 demonstrates the inner workings of BT. As Figure 1
illustrates, no one owns a blockchain; no one can delete a block from the chain and
anyone can add to it. As such, the blockchain allows anyone to transfer his/her
assets–—including intangible as- sets–—without the risk of hacking and building
silos that limit interactions among trading partners. In addition to the security
benefit, BTcan bring a multitude of managerial benefits to everyday busi- ness
practices (Maruti Techlab, 2017; Takahashi, 2017), including: Reduced transaction
costs/time resulting from better-preserved blockchain platforms that do not
necessitate third-party involvement; Visibility improvement across the supply
chain, a result of increased transparency gained via open ledgers that any person
can see; and Improved connectivity among trading partners through the integration
of digital and physical worlds (Maruti Techlab, 2017; Takahashi, 2017), which
includes a shared visibility of transactions and information flows across the
supply chain. With the aid of technologies such as electronic data interchange
(EDI), extensible markup language (XML), and application programming interface
(API), BTcan facilitate faster, auditable interactions and the exchange of
immutable data among supply chain partners (IBM, 2017). Despite these potential
benefits, BT can pose a number of implementation challenges such as a lack of
organizational readiness or technical expertise/ infrastructure, issues with
scalability, and limited financial resources for BT investment. As such, there is
an urgent need for developing managerial strategies to help firms overcome those
challenges while fully exploiting the benefits of BT. Unfortunately, a vast
majority of blockchain research focused on bitcoin systems and anecdotal studies of
potential blockchain applications, including smart contracts, financial ser- vices,
and licensing (e.g., Crosby, Pattanayak, Verma, & Kalyanaraman, 2016; Mainelli &
Smith, 2015; Raval, 2016; Tapscott & Tapscott, 2016; Underwood, 2016; Yli-Huumo,
Ko, Choi, Park, & Smolander, 2016). Con- sidering theseresearchgaps andtheoverall
scarcityof blockchain research, in this article I present a block- chain
architecture and proposepotentialremedies for overcoming blockchain challenges. I
also offer ways managers can exploit BT to improve supply chain resilience from a
security perspective. In addition, I identify and investigate contextual variables
that may influence a firm’s decision to adopt BT. 2. Blockchain architecture Since
a blockchain is a decentralized mesh network of computers linked to each other
rather than BUSHOR-1529; No. of Pages 11 2 H. Min through a central server, there
are a number of layers that govern blockchain operations and create the protocols
for BTapplications. With this in mind, as displayed in Figure 2, I present a
blockchain architecture that consists of five modules: 1. Data source module, which
helps create a block- chain in shared, distributed databases (i.e., ledgers).
Unlike traditional databases, these do not use the client-server network controlled
by a designated central authority. As such, in provid- ing access to the databases,
there is no need for the authentication of a user’s credentials by the central
authority, which is often subject to hack- ing and tampering. Instead, all
participants in the P2P network verify new additions to the BUSHOR-1529; No. of
Pages 11 Figure 1. Basic inner workings of blockchain technology Blockchain
technology for enhancing supply chain resilience 3 blockchain based on consensus,
making it more difficult to tamper with data. In other words, every user is ensured
that that data he/she is retrieving is uncorrupted and unaltered as soon as it is
recorded. In this module, data can only be written and read through queries and
retrievals as opposed to being read, updated, and deleted. 2. Transaction module,
which allows for the vali- dation of a transaction and writing of a new
transaction. A transaction is a transfer of value between the seller and the buyer
and thus changes the state of data contained in the block. While past entries in
the block should always remain the same, a new entry can change the state of the
data in the past entries (Ray, 2017). This module begins with a transaction agree-
ment between the buyer and the seller. After reaching that agreement, this
transaction is broadcast to the P2P network and miners (i.e., computers on that P2P
network) collect that transaction and process the block with rewards. Once
verified, the miners will disseminate the new, unalterable block to the entire P2P
net- work. In this module, an input is a reference to an output from a previous
transaction (e.g., Output 1 in Figure 2). Multiple inputs are often listed in a
transaction. All of the new transac- tion's input (e.g., Input 2 in Figure 2)
values are added up. Herein, the total value of inputs must be equal to or exceed
the total value
of outputs. 3. Block creation module, which records transac- tion data permanently
in a file called a block. If a block is linked to preexisting blocks and then
organized into a linear sequence over time, the blockchain is created. However, it
should be noted that a new block cannot be submitted BUSHOR-1529; No. of Pages 11
Figure 2. A basic architecture of the blockchain technology 4 H. Min and added to
the P2P network without mining (i. e., the process of adding transaction records to
the public distributed ledger of past transactions by solving difficult
mathematical puzzles). 4. Consensus module, which confirms and validates
transactions using the proof of work, proof of stakes, or Byzantine fault tolerance
consensus algorithm. This module is crucial in maintaining the sanctity of the
transaction data recorded on the blockchain and safeguarding the transaction and
block order. As such, this module involves the optimal selection of a consensus
mechanism that avoids the corruption of data recorded on the blockchain. 5.
Connection and interface module, which facili- tates web interfaces among users–—
including ones without coding, technical, or legal skills–—while synchronizing and
integrating all the IT platforms, software (e.g., bitcoin wallets), and algorithms
needed for blockchain applications. This module should help provide real-time
information about contractual status and transaction tracking using mobile devices.
This module also facilitates the integration among different companies or indus-
tries that can communicate with each other and share digital assets with each other
seamlessly. As such, interoperability enhanced by this module makes itpossible
tobuildmorepartnerships among different companies and drive greater business value
with shared blockchain solutions. As discussed above, the collaborative supply
chain partnership is an important prerequisite to the successful establishment of
the BT architecture. The collaborative partnership, however, cannot be formed
without sharing common strategic goals (e.g., risk mitigation) and collectively
banding re- sources (e.g., IT investment funds) among the part- ners. In addition,
all partners across the supply chain need to share transaction data that may
contain proprietary and sensitive information. This begs the question: Who should
be the focal company in the P2P network and who are the trustworthy partners?
Herein, the focal company refers to a channel captain that owns abundant resources
and thus has a bargaining power over other actors such as its suppliers and
distributors in the supply chain. Leveraging its bountiful resources and bar-
gaining power, the focal company can lead the BT initiative and help its trading
partners embrace BT. In other words, the focal company is considered a facilitator
for establishing the BT architecture and aiding its supply chain partners in
exploiting BT. The typical profile of the focal company may be a large
multinational firm (MNF) that owns a network of manufacturing and/or distribution
facilities sup- ported by a well-established IT infrastructure and staff. The MNFs
that fit into this profile include Walmart, Dell, Sony, Samsung, Apple, Unilever,
Nestlé, Ford, Toyota, Hyundai, and other Fortune 500 companies. In addition to the
focal company, trustworthy partners (e.g., certified suppliers) can play an
important role in the P2P network by creat- ing or adding to a block in the
blockchain. 3. Blockchain applications to supply chain security A supply chain
often intersects business functions and national boundaries with an extensive
network of trading partners. These interactions increase the vulnerability of the
supply chain and can lead to its disruption. To reduce such vulnerabilities, supply
chain professionals need to identify potential weak links and assess their level of
risk. Generally, the risk assessment includes the following steps: 1. Identify
trading or supply chain partners. These partners may form dots (or nodes) in the
supply chain network and represent parties that can create supply chain contracts.
2. Create the supply chain or process map that shows a transaction and its related
information flows. Mapping these flows (e.g., cargo, contain- er, capital,
documents) provides clues to the potential chokepoints (i.e., weakest links) and
the degree of exposure to risks and threats, including cyberattacks. Figure 3 shows
many sources of supply chain risks. 3. Categorize and assess vulnerabilities.
Depending on the estimation of risks, those risks should be classified into
different categories (e.g., high, medium, low risk) or their risk levels should be
calculated with a probability if possible (C-TPAT Training Seminar, 2010). 4.
Develop action or contingency plans for risk mitigation. Based on the level of
security risks and vulnerability assessed by the previous step, appropriate risk
mitigation remedies should be developed with deadlines or timetables. In par-
ticular, timetables should be set for the estab- lishment of specific action plans,
assignment of responsibilities for detailed subplans, outlines of the
implementation process, and the delineation of expected outcomes. For example, by
adopting BUSHOR-1529; No. of Pages 11 Blockchain technology for enhancing supply
chain resilience 5 a radio frequency identification (RFID) system that can spot the
risks of potential security breaches and can capture the data regarding vehicle
movement (e.g., port entry/exit) auto- matically, security personnel or cargo
inspectors can match the captured data to the preregis- tered/documented data
(e.g., shipping docu- ments, manifests). Then, they can identify suspicious data
trends (e.g., points of origin from high-terror risk countries) in the incoming
cargo for red flags (Min & Shin, 2012). As such, port security can be beefed up
with the early detection of abnormalities that often cause se- curity failures. 5.
Implement a system for controlling and moni- toring risk mitigation efforts. Every
plan should be evaluated for its efficiency and impacts on security enhancement.
Also, it is necessary to check and see if such a plan is on schedule or reaches the
designated milestone for continuous monitoring and assurance of the progress. This
step includes the development of relevant per- formance metrics. Though it is
rarely utilized, BTcan play a significant role in the steps above; it can be used
to prevent security breaches while strengthening supply chain connectivity. BT is
hack-resistant, tamper-proof, and immutable due to its distributed ledger and
network verification process. BT also offers auto- matic traceability, since
append-only distributed databases of transaction records can be shared across the
entire P2P network and those historical records remain forever with permanent
footprints. Furthermore, as Figure 4 shows, a blockchain com- prised of nodes and
arcs can be embedded in the typical supply chain structure comprised of nodes and
arcs and thus can be utilized to capture both organizational and network risks
associated with the supply chain. Considering application potentials of BT for man-
aging supply chain risks, it is important to identify specific supply chain
activities for which risk can be reduced and then come up with viable remedies for
enhancing supply chain resilience. These remedies should comply with the following
underlying prin- ciples for enhancing supply chain resilience. 1. Prevent risk
occurrence. Identify risk sources to avoid risk. For example, avoid shipping routes
with high sea piracy or avoid seaports suscepti- ble to frequent bottlenecks and
labor strikes. 2. Reduce the impact of supply chain disruptions. Consider buffering
with additional safety stock, hedging against fuel price hikes for transportation
carriers, and risk transfer through insurance coverage. 3. Improve the flexibility
for coping with supply chain disruptions. Enhance the quick-response capability by
shortening recovery time from un- expected events such as disasters or shifting
sources of supply close to manufacturing plants (e.g., shifting from offshoring to
reshoring or near sourcing). 4. Change bad habits built by a business-as-usual
attitude. Since complacency or organizational resistance can stifle an innovative
idea for man- aging supply chain risks, supply chain professio- nals should be
open-minded about emerging concepts such as BT. Bad habits of conventional BUSHOR-
1529; No. of Pages 11 Figure 3. Various sources of supply chain risks 6 H. Min risk
management often originate from a set of preconceived notions and assumptions that
mar- ket behaviors are always rational, forecasts are reliable, random events are
rare, and buffering is the most effective way to handle risk. This conventional
type of risk management rests up- on remedies intended for mitigating tangible,
visible risks such as terrorism, theft/pilferage, accidents, and natural disasters.
These remedies tend to be more reactive (i.e., passive) than proactive and thus
focus on damage control after the fact. Many companies that rely on conven- tional
risk management are exposed to invisible risks such as cyberattacks, computer
hacking, counterfeiting, miscommunication, credit fail- ures, and contract frauds.
Under the many watchful eyes of the P2P network, BT helps reduce hidden, invisible
risks that cannot be easily detected by a limited number of partic- ipants (e.g.,
seller, buyer, financial institution) in typical business transactions or supply
chain activities. In other words, BT enables its adopter to exploit multiple
layered security measures. Figure 5 compares and contrasts conventional risk
management principles and BT-enabled risk management principles. With the above
principles in mind, we will elaborate on specific supply chain areas of
applications for BT in Sections 3.1.—3.4. 3.1. Smart contracts One of the first
steps
that triggers supply chain activities is contract formation. As such, contractu-
al disputes resulting from fraud, misunderstanding, and performance failures can
not only destroy the supply chain partnership but also disrupt supply chain
activities with prolonged time for resolution. One of the plausible ideas that was
put forward recently is to form a smart contract, which is a computer protocol
intended to facilitate, verify, or enforce contractual obligations by embedding
con- tractual clauses (e.g., collateral, bonding, delinea- tion of property rights)
in the computer system and then automating contract execution (Szabo, 1997). Thus,
smart contracts not only define the rules and penalties around a contractual
agreement in the same way that a traditional contract does, but they also enforce
those obligations automatically. Smart contracts are self-verifying and self-
executing agreements that can automate the contract life- cycle to improve
compliance, mitigate risk, and increase efficiencies across the enterprise
(Icertis, 2017). In a smart contract, a contract can be converted to computer codes
and then stored and replicated on the computer system and supervised by the network
of computers that run the blockchain. In particular, smart contracts can help you
exchange money, property, shares, or anything of value in a transparent, conflict-
free way while avoiding the services of a middleman (Blockgeeks, 2017). As a
result, transaction time and costs will be reduced, since smart contracts can
execute themselves. Al- so, by incorporating the Internet of Things (IoT) into the
blockchain, contractual fraud will be easily detected and prevented. Furthermore,
the integri- ty of asset transfer made by the contract will be improved with the
shared database confirmed by BUSHOR-1529; No. of Pages 11 Figure 4. The supply
chain structure with two types of potential risks Blockchain technology for
enhancing supply chain resilience 7 many network participants and the enhanced
secu- rity of a contract as shown in Figure 6. 3.2. Asset tracking Once assets–—
both tangible and intangible–—are listed on the blockchain, their ownership is
immu- table unless the owner verifies a change. The im- mutable and paperless
ledger in the blockchain cannot be altered and thus ownership history can- not be
fabricated. In addition, BT operates as a complete and publicly viewable ledger
that perma- nently tracks and records all the supply chain-re- lated activities for
a particular asset. BT allows its user to trace all the way back to the origin of
an asset. As such, blockchain not only prevents the transaction of fake or
counterfeit assets, but it also makes it easier to track goods as they move and
change hands in the supply chain. Indeed, the U.S. Department of the Treasury plans
to track and moni- tor the movement of physical assets in real time as they are
transferred from one party to another throughout the supply chain process using
digital records of asset transfers stored on the blockchain (Higgins, 2017).
Likewise, the BT can be utilized to track shipments in global logistics operations.
The shipment (i.e., asset) tracking capability of BT can reduce the risk ofloss and
damage during transit. For example, Maersk,the Danish shipping giant,recently
completed a 20-week blockchain proof of concept trialto track its cargo. BT’s
reliance on cryptographic signatures makes it difficult for anyone to tamper with
shipping labels or misplace shipments during transit, all while simplifying global
trade with added trust and transparency across the supply chain (Green, 2017;
Hackett, 2017b). BUSHOR-1529; No. of Pages 11 Figure 5. Evolution from conventional
risk management to BT-enabled risk management Figure 6. Convergence of the
blockchain with the Internet of Things 8 H. Min 3.3. Secure and error-free order
fulfillment With paperless and easy-to-access customer re- cords, BT can expedite
order fulfillment processes throughout the supply chain by quickly confirming
customer credit history, checking inventory status, verifying finances, notifying
order/shipment status, and offering transparency throughout the entire order
fulfillment process as highlighted with circles in Figure 7. By automating the
circled order fulfill- ment steps with accuracy and security, BT will not only
reduce order fulfillment errors but also speed up the order fulfillment process. In
addition, since the blockchain ledgeris open and can be seen by any P2P network
participant (e.g., both the buyer and the seller), blockchain transparency will
increase visibility of the order fulfillment process and thus reduce the risk of
fulfillment error. 3.4. Cybersecurity Cybercrime has been on the rise for the past
decade (CBS, 2015; Statista, 2016). The growing threat of cybercrime can cripple
supply chain activities in the stretched supply chain network. Despite countless
efforts (e.g., antivirus or malware software, pass- word protection, threat alerts)
to deal with such a threat, the risk of cybercrime has never been abat- ed. Another
viable solution may be the use of BT, which can remove the risk of a single point
of failure with its end-to-end encryption, visibility, and pri- vacy. The immutable
nature of a blockchain and the fact that every computer on the P2P network is
continually verifying the information stored on it makes BT an excellent tool for
mitigating the risk of cybercrime and hacking. In particular, the secure nature of
BT makes it useful for accounting and payment audits (e.g., freight payment audits,
in- ternational payment audits) because BTensures the integrity of transaction
records and no one–—not even the record owner–—can alter accounting re- cords once
they are locked in the blockchain. 4. Managerial challenges of the blockchain In
the previous section, we learned about the vari- ous managerial benefits of BT,
including reduced transaction fees, public transparency, asset integ- rity, fraud
detection and prevention, P2P connec- tivity, improved order fulfillment, and
increased trust among supply chain partners. However, BT is not without its
potential shortcomings and imple- mentation challenges due in part to its
revolution- ary concept and its sheer complexity. Some of those challenges are
displayed in Figure 8. The most pressing among these challenges are scalability,
interoperability, and government regulatory issues. In a blockchain, every node
needs to process and validate every single transaction, so the blockchain by its
nature requires enormous computing power and high bandwidth internet connection,
which is not easy to build with the current technology. If such a challenge forces
the blockchain to centralize its validation process, it may defeat its original
purpose. In addition, given the various platforms that BTcan use, finding the
optimal combinations of different platforms that are interoperable and com- patible
with each other would not be easy. Since BT relies on the distributed ledger that
can bypass the interference of a government, the gov- ernment may increase pressure
on BTusers through various forms of regulations and legal restrictions and thus may
hamper the usefulness of BT for BUSHOR-1529; No. of Pages 11 Figure 7. Part of
order fulfillment steps where BT can fit in Blockchain technology for enhancing
supply chain resilience 9 ensuring the integrity and privacy of transactions and
asset transfers. For example, despite the peti- tion made by the Korea Blockchain
Industry Promo- tion Association, the Korean government is reportedly looking to
cooperate with authorities in China and Japan to regulate or ban cryptocur- rency
exchanges powered by BT (De, 2018). Ironi- cally, added privacy can make it harder
for law enforcement officers to figure out who controls a digital wallet, which
increases its vulnerability to potential scammers’ plots to steal digital
currencies recorded on the blockchain (Hackett, 2017a).
In 2008, a person or a group of people known by pseudonym Satoshi Nakamoto created
“Bitcoin” a fully distributed digital currency using Blockchain Technology. The
Blockchain is a decentralized and distributed ledger that keeps records of digital
transactions in such a way that makes them accessible and visible to multiple
participants in a network while keeping them secure. As blockchain is a
decentralized database, no one regulates it or owns it, and once the data uploaded
on blockchain, it becomes immutable not allowing data to be tampered or falsify.
Blockchain also being a distributed ledger has a network of replicated databases
making it not to collapse, as in single point of breakdown making centralized
system to be crashed. Nowadays, businesses of all kinds are getting creative with
the blockchain ledger, as it can be used to track, record, and verify trades of
virtually anything that holds value. From e-commerce to cloud storage to voting,
companies in all industries are beginning to see blockchain’s potential and
integrating this technology into their functioning. One of such application is
implementing this technique into our regular rice supply chain system. In this
paper, we will discuss what benefits could blockchain brings to supply chain
industries and how it will help in addressing the problems related to rice supply
chain management. The main objective of this paper is Advanced Science and
Technology Letters Vol.146 (FGCN 2017), pp.125-130
http://dx.doi.org/10.14257/astl.2017.146.22 ISSN: 2287-1233 ASTL Copyright © 2017
SERSC to trace out the major issues in traditional rice supply chain management,
logistics industry and employ blockchain technology to resolve these issues. 2
Literature Review Bitcoin first appeared in 2008 white paper [1] authored by
Satoshi Nakamoto. The white paper explained about a peer to peer electronic cash
system called “Bitcoin” that enabled online payments to be carried out directly
without an intermediary like banks or central authority to be present. The
innovative technology behind bitcoin is Blockchain. Bitcoin is only one of the
thousandth applications that use blockchain technology. As in traditional databases
having a central authority or administrations (like banks, government accountants)
and taking care of all the transactions, blockchain here provides a distributed
ledger which has a network of replicated databases which are synchronized via the
internet and visible to anyone within the network [2]. Blockchain network can be
public and accessible to any person in the world and also can be private with
restricted membership as well [3]. Ethereum is considered to be a second generation
2.0 blockchain technology. It was developed by Vitalik Buterin [4]. It is designed
in such a way that any person with a basic level of computer skills can develop and
deploy their own decentralized applications on to the blockchain. It has its own
cryptocurrency called “Ether” and own virtual machine which is EVM (Ethereum
Virtual Machine). Ethereum also has its own programming language called “Solidity”
which is used in coding the applications. Other than this Ethereum gives an ability
to build a “Smart Contract” which is an autonomous computer system, written in code
that manages executions between individuals on to the blockchain [5]. These
contracts are powered by EVM and Ether. Blockchain platform also provides us to
manage IoT devices [6]. Blockchain will also help in developing a security
framework that integrates the blockchain technology with smart devices to provide a
secure communication platform in a smart city [7]. Blockchain can also be adopted
in various supply chain management systems, to create a decentralized network where
it can provide transparency, security, neutrality and reliability of all the
operations taking place in a supply chain [8] [9]. Medium.io is a start-up company
which presented a technique of combining IoT sensor devices with blockchain
technology to regulate the efficient functioning of pharmaceutical supply chain
[10]. Rice supply chain plays a major role in supplying rice from farmers to the
plates of every individual. Lack of mutuality and co-operation between the members
involved in rice supply chain is the main reason behind its inefficiency [11].
Hence a proper supply chain management system is essential for efficient
production, processing, distribution and retailing thus meeting the customer
demands and providing rice of premium quality [12].
In the recent competitive situation, SC management demands stern study attention,
as companies are confronted with discovering ways to encounter ever-rising customer
expectations at a practicable price. SC management involves the complete value
chain and addresses resources and supply management from the extraction of raw
materials to its end of useful life (Council of Supply Chain Management
Professionals) [1]. Businesses depend on their SCs to provide them with what they
need to survive and thrive. Several firms want to run their SC through many states
to obtain different parts of their goods. However, this brings in a large number of
complications. Remain aware that the suppliers are at massively dissimilar
topographical places, which makes it hard to coordinate and work together [2]. In
other words, it is indeed hard to distinguish whether they are performing their
jobs or not. Currently, many companies are working on how to minimize the cost of
SC [3] and increase transparency in information flow [4] and secure transaction
[5]. Every organization wants a good synchronized and flexible SC with minimum risk
to overcome the cut-throat competition of open worldwide markets. At present, there
are different techniques used in SC management to coordinate and handle every
member of SC. One of the most noteworthy change is the adoption of recent
technology to boost efficiency and accountability in the whole SC. Today, most of
the companies are adopting new technologies to evaluate their business’s risk
culture, to determine their willingness to discover and adopt evolving
contributions. The competitive advantages have been provided by strategic
technologies like artificial intelligence, advanced analytics, internet of things,
blockchain, etc. Some highly decentralized SC management functions, such as smart
Available online at www.sciencedirect.com ScienceDirect Procedia Manufacturing 00
(2019) 000–000 www.elsevier.com/locate/procedia 2351-9789© 2020 The Authors.
Published by Elsevier Ltd. This is an open access article under the CC BY-NC-ND
license https://creativecommons.org/licenses/by-nc-nd/4.0/)Peer-review under
responsibility of the scientific committee of the FAIM 2020. 30th International
Conference on Flexible Automation and Intelligent Manufacturing (FAIM2021)15-18
June 2021, Athens, Greece. Architecture to Enhance Transparency in Supply Chain
Management using Blockchain Technology Dnyaneshwar J. Ghodea , Rakesh Jaina *,
Gunjan Sonia , Sunil K. Singha , Vinod Yadavb a Malviya National Insititute of
Technology Jaipur, JLN Marg, Jaipur,302017, India b Manipal University Jaipur,
Jaipur,303007,India * Corresponding author. Tel.:+91-9549654503; .E-mail address:
rjain.mech@mnit.ac.in, djghode@gmail.com Abstract Precise information flow in a
supply chain (SC) improves profitability. Distorted information in SC results in
coordination and transaction issues that diminish trust between SC partners. The
prime objective of the present study is to enhance transparency in SC for both
suppliers and consumers and boost legitimate coordination within the SC network
using Blockchain Technology (BT). BT is a tool having an open-source,
decentralized, and distributed database for storing transaction information. It
allows two parties to perform direct transactions using their distributed ledgers
without the interference of a centralized third party to achieving more transparent
transactions than traditional systems. Consequently, the architecture of BT in SC
has been developed based on factors identified from the literature review that
leads to offering tracking and monitoring of entire SC. Subsequently, the
blockchain architecture has been tested considering transactions between
manufacturer, distributor, retailer, and customer to accomplish real-time
transparency. Accordingly, it has been observed that transaction errors have been
minimized, transparency has been improved in SC of the manufacturing industry using
BT. Moreover, this paper provides a productive relationship between BT and SC
management. © 2020 The Authors. Published by Elsevier Ltd. This is an open access
article under the CC BY-NC-ND license https://creativecommons.org/licenses/by-nc-
nd/4.0/) Peer-review under responsibility of the scientific committee of the FAIM
2020. Keywords: Blockchain Technology; Supply Chain; Transparency 1. Introduction
In the recent competitive situation, SC management demands stern study attention,
as companies are confronted with discovering ways to encounter ever-rising customer
expectations at a practicable price. SC management involves the complete value
chain and addresses resources and supply management from the extraction of raw
materials to its end of useful life (Council of Supply Chain Management
Professionals) [1]. Businesses depend on their SCs to provide them with what they
need to survive and thrive. Several firms want to run their SC through many states
to obtain different parts of their goods. However, this brings in a large number of
complications. Remain aware that the suppliers are at massively dissimilar
topographical places, which makes it hard to coordinate and work together [2]. In
other words, it is indeed hard to distinguish whether they are performing their
jobs or not. Currently, many companies are working on how to minimize the cost of
SC [3] and increase transparency in information flow [4] and secure transaction
[5]. Every organization wants a good synchronized and flexible SC with minimum risk
to overcome the cut-throat competition of open worldwide markets. At present, there
are different techniques used in SC management to coordinate and handle every
member of SC. One of the most noteworthy change is the adoption of recent
technology to boost efficiency and accountability in the whole SC. Today, most of
the companies are adopting new technologies to evaluate their business’s risk
culture, to determine their willingness to discover and adopt evolving
contributions. The competitive advantages have been provided by strategic
technologies like artificial intelligence, advanced analytics, internet of things,
blockchain, etc. Some highly decentralized SC management functions, such as smart
Dnyaneshwar J. Ghode et al. / Procedia Manufacturing 51 (2020) 1614–1620 1615 2
Author name /Procedia Manufacturing 00 (2019) 000–000 contracts or traceability and
authentication, are key contenders for blockchain [6]. Various business practice
cases are yet to be confirmed, but some initial pilot projects have appeared that
are experimenting with the potential of blockchain for SC. The entire idea of
adopting BT in SC management is to streamline the process, thus eradicating
redundancy. By permitting a seamless process, BT will support to lessen costs as
well as minimize the risks imminent in the SC. The proposed study aims to create
better coordination in SC management. The specific research objectives of the study
are: To increase the transparency of information in SC management. To build
trust between members of SC by using blockchain technology. Rest of the paper is
organized as follows: Section 2 throws light on literature review. In next section,
implementation of architecture of BT in SC is described. Section 4 provides testing
and analysis of BT in SC. Section 5 states the discussion. Section 6 states the
conclusion and future direction. 2. Literature review 2.1. SC information The
elementary idea behind the SC management is that various organizations involve
themselves in an SC by exchanging information concerning market variations and
production abilities. SC is the management of the flow of inventory, information,
and money between the different stakeholders of SC [7]. In general, information
sharing amongst network members can enhance the efficiency of inventory holding by
attaining improved quality forecasts of demand. It is seen that information
exchange of more associated demand of consecutive periods results in more impact on
the reduction of inventory level and overall cost of the suppliers, i.e., due to an
increase in successive demand, information sharing is further valuables the
correlation coefficient [8]. Moreover, there is a reduction in uncertainty and
smoothening operations in SC due to the exchange of information [9, 10]. As a vital
part of business practice, the exchange of information among the SC partners in the
SC network is getting high consideration because of complicated SC coordination of
a more complex business environment and strong competition. This paper reveals
about the type of information flow in global SC management information that can be
shared among all the stakeholders of SC. To increase the profit of the entire SC,
and hence maximizing the overall profit, SC information can effectually raise the
performance of SC partners in the SC network [11]. Considering the Deloitte’s SC
digitalization framework [12], the digitalization aiding technologies leads to
transfigure all the traditional SC processes of the SC plan, source, make, deliver,
return, and service into a combined SC system or digital supply network (DSN). Data
tampering, faulty entry of data, scam tries, superseded data, or data definition
misperceptions are some of the shortfalls that signify a challenge in SC
information management, which subsequently affect the SC processes. 2.2. Blockchain
BT is a distributed ledger technology that allows all participants to perform
secured transactions, and transfer of assets at a low-cost [13]. Traditional
business processes having centralized architecture needed third parties to
authenticate the transactions. Such traditional SC has been seriously disrupted due
to the introduction of BT, which can be operated in a decentralized manner with the
same level of certainty. The intrinsic features of BT provide transparency,
sturdiness, auditability, and security [14]. Currently,
different countries and different organizations work on BT in different sectors.
BT has a significant impact on various sectors and industries like banking,
government, healthcare, etc. as follows [15]: Removes mediators, improving
efficiency, and speed. Streamlines operations by reducing cost and time
associated with settlements and disputes. Empowers new business models by growing
revenue and savings. As BT is a decentralized network of computers connected
through several layers administer process blockchain and produce the rules for BT
applications [16]. The process of blockchain development can be displayed through a
BT architecture [17], as shown in Fig. 1. Fig. 1 shows how to produce a blockchain
in shared distributed records with the help of a source module. In traditional data
management systems, validation is done by a central authority, which is frequently
subject to hacking and tampering. Nevertheless, in BT, there is no need to validate
the user’s authorizations by the central authority. In its place, all members in
the P2P network authenticate new additions to the blockchain-based on an agreement,
making it further tough to tamper the data. This system of BT ensured every user
about the retrieval of uncorrupted and unchanged data as soon as it is recorded.
Then, the validation of the new transaction is done and written by transaction
gate. A transaction changes the form of information contained in the block that is
happened due to the handover of an asset between the seller and the buyer. Once the
entries recorded in the block, it remains the same, and a new entry appended in
blockchain keeping past data remains the same [18]. Hereafter, the consensus
algorithm that helps to have a transaction between the buyer and the seller. After
fulfilling the conditions of consensus, the transaction is published to the P2P
network, and miners gather that transaction and create the block with rewards.
After validation, miners broadcast the new, unchangeable block to the entire P2P
network. In this module, the output of a previous transaction (e.g., Output 1 in
Fig. 1) is referred as an input. Many inputs are regularly recorded in a
transaction. Input values of all the new transactions are added up. Here, the total
input value must be equal to or exceed the total output value. The data is
permanently recorded to create a block. The blockchain is created by appending a
new block with previous blocks in linear sequence over time. Yet, it is needed to
keep in mind that without mining, a new block cannot be submitted and added to the
P2P network. A new transaction is confirmed and validated using the proof of work,
proof of stakes, or Byzantine fault tolerance agreement algorithm. This stage is
vital in keeping the holiness of the transaction data 1616 Dnyaneshwar J. Ghode et
al. / Procedia Manufacturing 51 (2020) 1614–1620 Author name / Procedia
Manufacturing 00 (2019) 000–000 3 Fig. 1. BT Architecture recorded on the
blockchain and protecting the transaction and block order. Intrinsically, this
module includes the optimal selection of a consensus mechanism that evades the
fraud of data recorded on the blockchain. In the last stage, actual information
about the contractual status and transaction tracing using internet capacity is
done. The integration of different organizations that can interact with each other
and share digital assets with each other continuously is facilitated.
Fundamentally, interoperability is improved by this module and assist in building
more partnerships among various organizations and driving better business value
with common blockchain solutions [19]. 2.3. Blockchain in SC D'heur [20] states
that the end-users frequently need information about the goods they have acquired
concerning the provenance and sustainability features. Branding of the organization
and improving efficiency of the system can be achieved using sustainability
features. All the partners of the SC network want to utilize the strength of
organizations to enhance the morale of all stakeholders to work proactively with
sustainability. One of the important features of BT is that single actors cannot
manipulate data, as the transaction data is shared with all the stakeholders of the
SC. Application to achieve transparency can be made with such a characteristic. As
every transaction in BT is time-stamped, the ledger has the ability to display all
the transactions that happened in the past. The point of error in BT can be traced
in pointedly as well. The strength of BT to show true data to the end-users improve
the confidence of the customer as well as organizations in the SC network [4].
Kairos Future [21] conducted a study associated with the usefulness of BT in SC of
the food industry for transparency. In many food industries, it is very hard to
audit where the quality of product, labor conditions, environment features are not
favorable, which cannot ensure the terms to be met. A higher level of transparency
can be achieved by adoption of BT in food SC that would benefit the food industry.
The quality of the goods can be verified through past data like a picture of fish
that can fulfill the terms. Though, it is not sure that the picture is connected to
the product or not, it lessens the risk. To check whether the photo is connected to
the need of the product or not, arbitrary audits are required. The study of BT in
various SC shows that there is very less work on the architecture of BT in SC that
helps to enhance the transparency. In this regard, the aim of this research is to
propose an architecture of BT in SC to enhance the transparency of transactions
within SC network. An illustrative example is considered to test the proposed
architecture. Theoretical framework, as shown in Fig. 2, provides an overall view
of the state of BT in SCs, concentrating only on the significant features of (1)
use of blockchain, (2) method to utilize them, (3) probable challenges, and (4)
benefits of BT implementation.
In January 2018 the stock market value of Kodak skyrocketed 200 percent (and has
since plummeted to its original value) after it announced plans to invest in
blockchain technology [1]. At the time of writing, blockchain is at the peak of the
Gartner Hype Cycle and, thus, at the peak of exaggerated expectations, credited
benefits, and capabilities [2]. The rumored potential to transform business is
comparable to some vaguely invented treatment that is already praised for curing
cancer in medicine. It is passed around as the business “silver bullet”, but can
this technology actually fulfill these promises? The publicity-pressured adoption
of technology resulting in ill-fitting implementations that do not provide the
promised and expected results has previously occurred in logistics and supply chain
management (LSCM). A prime example from the recent past is RFID technology, the
adoption of which, it has been suggested, was encouraged by overly positive
publicity and institutional pressure [3]. When considered in terms of the concept
of mindfulness (and its reverse, mindlessness), the adoption of RFID technology is
indicated as a technology that is in conflict with organizations’ LSCM strategies,
resulting in the absence of benefits [4]. As considered in the mindfulness
literature, issues with technologies that become public as bad examples discredit
the technologies’ reputations. This can be caused by badly designed use cases or a
lack of knowledge about a technology and the requirements for its successful
application—that is, by mindless use of the technology [5,6]. In addition to the
well-known examples in the field of cryptocurrency, there already exist a variety
of blockchain use cases in many other fields [7]. Examples include logistics and
supply Logistics 2018, 2, 20; doi:10.3390/logistics2030020
www.mdpi.com/journal/logistics Logistics 2018, 2, 20 2 of 19 chain management,
manufacturing, public transport, resource sharing, cyber security, and energy [8].
In order to examine whether a certain use case in the field of LSCM is suitable for
a possible blockchain implementation, it should be properly evaluated. The focus of
this research is to evaluate whether the proposed benefit of the blockchain is
achievable and, therefore, whether the technology is going to be the solution for
the problem—or whether it is, rather, a management or process gap. This would lead
to the conclusion that blockchain is not needed in this case and is only being
applied because of its hyped position in technology-driven markets. At a time when
blockchain is widely hyped across all industries, this paper will help
practitioners in the field of LSCM to analyze use cases regarding their fit with
blockchain technology and its potential benefits. The remainder of the article is
structured as follows: Section 2 summarizes technological aspects of the
blockchain, as well as the mindful technology adoption principles that are used to
evaluate the fit of blockchain technology with LSCM tasks in the intended use
cases. Section 3 explains the research approach to enable the case discussion
presented in Section 4; and the paper concludes in Section 5 with a discussion. 2.
Theory This section describes the features of blockchain technology and highlights
the unique implications that arise from the technology. To eventually evaluate
whether documented use cases utilize the technology to exploit unique features of
the blockchain, or whether use cases are driven by a bandwagon effect in which they
adopt or propose the adoption of the technology for reasons of adopting a novel
technology, this paper considers the concept of mindfulness. In addition, this
section presents a framework to evaluate whether the proposed use of blockchain
technologies in the identified use cases is mindful or mindless. 2.1. Attributes of
the Blockchain Technology The blockchain is, in essence, a technology to store and
access data. As such, each “block” stores a finite set of data and transactions,
while the “chain” connects all the blocks in a fixed order. The present dataset is
determined by following the chain from the first to the (current) last block and
resolving the transactions in each block. As a result, the blockchain not only
holds the present dataset, but also the complete transaction history. The way the
blockchain is built and operated offers a number of advantages when compared to a
classical electronic database or, unsurprisingly, a paper ledger. Most of
blockchain’s immediate advantages stem from one of the most basic principles around
which blockchain technology is developed: Decentralization [9]. In the authors’
opinion, decentralization in itself is not an advantage, but enables several others
to come into play. Decentralization of data leads to increased transparency
regarding the transaction history. Each participant in the blockchain network
shares the same dataset, meaning everyone holds the actual documentation of the
data. When data are changed, everyone receives the new status quo almost
immediately. This does not hold true for local copies of centralized data,
especially when it comes to transactions that are performed on paper. However, the
increase in transparency does not ignore the demand for privacy [10]. Data can be
made available only to the holders of permissioned access, e.g., by means of
cryptography. As a result, a properly set up blockchain is at the same time more
transparent than, and at least as private as, a conventional database. The shared
transaction history can only be updated through consensus [10]. The way this
consensus is reached depends on the validation method of a given blockchain. In the
case of the Bitcoin blockchain, the most prominent use of blockchain technology, a
“proof of work” algorithm is used. Consensus on the present dataset is reached by
the majority of calculating power in the network. The size of the network does have
an immediate effect on the robustness of the proof of work consensus: To attack the
Bitcoin blockchain is nearly impossible because the attacker would have to amass a
very large amount of calculating power to outscale the existing network. Private
networks that solely rely on proof of work do not, however, have the size required
and are more vulnerable to attackers. Logistics 2018, 2, 20 3 of 19 Other
algorithms include systems like “proof of stake”, where the number of relevant
holdings of a certain token or coin correlates with the influence on the consensus.
Another possibility is “proof of authority”, where consensus is agreed between a
relatively small number of authorized participants. Each algorithm has its own
advantages and disadvantages, and the choice of the consensus used depends greatly
on the use case of the blockchain in question. What holds true for all of the
algorithms is that changes to the data of the blockchain have to be agreed upon by
key subset of the networks participants. This ensures that present data is valid.
Past data is protected by the “block” and “chain” parts of the technology. Since
blocks are chained together and hold the information of the previous blocks, a
change to a transaction in one block of a blockchain also requires changes in each
block after that changed. To validate this changed dataset via consensus would
require the collusion of the largest part of the network [10]. The combination of
the visibility of the complete transaction history, the requirement for consensus
on transactions, and the fact that transactions are chained together, makes
tampering with the existing dataset virtually impossible and is a reason for
blockchain’s enhanced security and immutability. This immutability is particularly
useful when answering questions of ownership and identity, e.g., for a transfer of
land, the question: Who actually owns the land in question? With immutable data,
actors do not need to rely on trusted partners or intermediaries. The inability to
change data on the blockchain enables trustless partnerships because individual
actors can verify every transaction and the relevant data by themselves [9]. With
regard to data storage, decentralization of data storage and computing power makes
the system hard to attack and shut down, and offers redundancy of the stored data
[10]. Improved traceability is gained by the transaction history, which is always
available when dealing with the blockchain. It can be used to trace an item back to
its origin to verify its authenticity or, in the case of multi-party transactions,
to verify that a transfer of goods (e.g., money) has taken place. The transparent
and trustworthy historical transaction data help prevent fraud [10]. If the
blockchain is used to replace paper-heavy processes, it can offer vast increases in
efficiency and speed. The existence of only one ledger (in the form of the
blockchain) and no out-of-date local copies can, by itself, streamline many
processes to be more efficient. Without the need to reconcile numerous local
ledgers, confirmation times can be shortened. Since every participant can validate
the data, third-party intermediaries are superfluous. Immediate validation also
reduces the potential for human error. In general, using the blockchain to replace
traditional (paper) transactions can streamline the process and make transactions
not only safer, but also quicker, while maintaining the quality of the
documentation of the transactions [10]. The benefits discussed above can lead to
one of the most important advantages for businesses, possibly the key aspect that
may lead a business to decide to implement blockchain technology: Reduced costs.
The blockchain can offer a reduction in administrative work, such as matching data
among different ledgers and validating transactions and the need for third party
involvement, and can lead to reduced data errors and outages while at the same time
increasing
process speed and quality. 2.2. A Suitable Technology and Using Technology
Suitably Technologies have features and tools that are designed to support and
fulfill an intended use. The nature of this use can certainly be altered by
applying the technology differently than originally intended [11,12], but the use
cannot go significantly beyond what the technology features support. However,
organizations sometimes adapt technologies without regard to their features. One
phenomenon that has received a great deal of research attention is “bandwagon
behavior” [5]. This behavior stimulates technology adoption based on momentum
generated by prior adopters and success stories leading to adoption based on
account of justifications such as, “others are adopting it” and “we need to catch
up”, instead of objectively considering whether the technology is suitable for any
particular use in the organization (e.g., a problem, or a user requiring a
technology feature for efficiency). To extend this, this paper considers research
that can provide a theoretical basis to evaluate whether a technology is suitable
for what an organization is trying to achieve with the technology. Logistics 2018,
2, 20 4 of 19 The concept of mindfulness considers factors that describe whether
the decision to adopt is objectively reasonable and therefore well-thought-out
[13]. For that purpose, considerations include actively gathering information about
the technology and comparing the technology to alternatives. The concept of
mindfulness originates in psychology and describes an individual’s cognitive
qualities of being alert and having a lively awareness [14]. It is a state that is
characterized by, among other characteristics, an individual’s abilities to process
information and awareness of multiple perspectives. Concerning the individual, Dane
[15] suggested that mindfulness influences an individual’s performance on a task
but is dependent on the task’s environment and the individual’s expertise with the
task. Researchers have extended the concept from individuals to organizations.
Swanson and Ramiller [5] review the application of the mindfulness concept to
organizations which have high cost or impact of errors and, thus, for which being
mindful in process creation is an absolute necessity to avoid errors. The research
aspires to an improved understanding of what mindful behavior is in a practical
environment. However, mindfulness has increasingly been applied to the adoption of
technology, especially information technology, in which mindfulness is assumed to
contribute to the avoidance of economic costs [5,6,13,16]. The contrasting behavior
to mindfulness is mindlessness. Preempting that their readers might suggest
organizations always make rational—or, rather, mindful—decisions regarding
technology adoption, Swanson and Ramiller [5] present several examples of the
absence of mindfulness and argue for mindlessness being commonplace. They summarize
mindless behavior to be observable in organizations that are not actively paying
attention to developments in information technology, because of not valuing IT as a
distinctive competence or expecting others to call attention to innovations for
them when needed. Mindlessness can further be observed in organizations adopting
technologies based on momentum from mindful innovators while being blinded by
success stories and uncritical of the technology. It can further be seen in
organizations implementing “vanilla” versions of technologies without regard to
individual requirements or context. Finally, mindlessness is observable in
organizations unaware of technology assimilation issues, leaving users in
frustration and confusion as they do not pay attention to users’ concerns or blame
them for inappropriate use. Thus, mindlessness is the state of reliance on past
categories, acting automatically, and fixating on single perspectives without being
aware of things possibly being different [17]. The behavior is rigid and lacks
variance, although with an appearance of being relatively effortless—and, thus,
tempting—while limiting potential [14]. The difference thereby is not just the
quantity of information considered, but also the quality. A number of scholars have
investigated the evaluation of mindful technology adoption. Sun [13] extracted four
dimensions of mindful technology adoption based on the prior research of Langer
[18], which this paper now considers in detail: 1. Engagement with the technology
concerns the active gathering of information about the technology and exploration
of details. As a result, functionality and features are known more thoroughly, and
the understanding of the technology is comprehensive. 2. Technological novelty
seeking describes concisely comparing a technology with existing technologies to
identify the uniqueness—or, rather, the novelty—of the technology, enabling the
creation of new categories relating the technology to existing technologies. 3.
Awareness of local context considers the alignment—or fit—of the tasks, the
technical environment, and the work domain a technology is designed for with the
local specifics, including needs, learning abilities, technical support,
compatibility with implemented technologies, and possible reactions of different
stakeholder to the novel technology. The consideration of local context assures
awareness of how the novel technology may help the organization, how it might
change the way of work, and which inconveniences may result from adoption. 4.
Cognizance of alternative technologies characterizes the comparison to existing
technologies, especially by establishing the awareness of alternative views of the
novel technology, including advantages and disadvantages. Further, as the name
suggests, the characterization is made by comparison to alternative technologies.
As a result, realistic expectations about the novel technology emerge and critical
conclusions about it are reached. Logistics 2018, 2, 20 5 of 19 Considering the
prior research of Langer [14,18], the model developed above is missing the aspect
of “orientation in the present.” Elaborated by subsequent scholars [19], this
aspect describes the behavior of paying attention to the present surroundings and
consequently acting in a more appropriate fashion, described by analogy to a
pedestrian in a dangerous city paying more attention and consequently being more
aware of risks as compared to mindless pedestrians. Taking the notion of awareness
of an implied change in the previous example and abstracting from that description,
the dimension of “anticipation of technology alteration” is developed: 5.
Anticipation of technology alteration describes the awareness of possible changes
of the task the technology is chosen for and how the technology can be adapted to
such changes, and how it cannot. The concept of mindfulness has been linked to
task/technology-fit theory [13], which considers the fit of a technology with
certain features of a task that is proposed to be supported by the technology [11].
This can be applied on an aggregated level, considering fit profiles [11], or on a
granular level, considering details, especially about information requirements and
information supply and characteristics [20]. The theory considers tasks as actions
carried out by individuals or groups in turning inputs into outputs. These are
anticipated to be supported by technologies, which are tools used by individuals,
but referring in particular to computer systems, as well as user support services
that assist users in their tasks [11,21]. The general idea behind the
task/technology-fit theory implies a positive effect on task performance if
technology functionalities align with the requirements of the task [21]. In detail,
the fit is the degree of correspondence between the task requirements, individual
abilities, and functionalities provided by the technology. In addition to
performance, task/technology-fit has been investigated for its ability to predict
utilization, perceived usefulness, perceived ease of use, and satisfaction [22].
However, as Ziguris [11] emphasizes, the theory is embedded in a larger context
concerning the fit of task and technology in an institution and, thus, in a social
context, which influence the actual effect of the fit. In somewhat provocative
words, a perfect fit of task to technology might not compensate for the performance
effects of bad management. Several authors have proposed the measurement of fit
according to distinct levels; for example, for information systems, researchers
have suggested that fit should be measured on a very granular level, taking account
of aspects such as data quality, accessibility of data, and systems reliability
[20,21]. However, these components require an existing adoption and user experience
with the system, therefore evaluation of task to technology can only be executed
post-adoption. Other authors have proposed evaluation of the fit on an aggregated
level for group support systems [11,23]. Thereby, the task and technology are
categorized; fit profiles of the categories to each other are developed; and these
are used to categorize the fit. These profiles allow an evaluation of the fit in a
pre-adoption phase based on comparison of intended technology use to task
characteristics. However, these profiles ignore whether the task is meaningful and
its execution relevant to a problem, and do not consider whether the technology’s
intended application is a fit with the capabilities of the technology. Thus, while
this approach to taking the task/technology-fit into account is theoretically
suitable for this research, the researchers assessed it as not applicable to this
study. 2.3. Evaluating the Mindful Use of Blockchain Technology Use Cases Based on
the theoretical background presented in the previous sections, the authors
developed a framework
to evaluate planned use cases of blockchain technology. For a use case in which
the use of blockchain technology is the proposed option, this framework is proposed
to give guidance to allow practitioners to reflect on whether the preference for
the technology results from it being the best option, or whether its consideration
as the preferred choice is driven by some kind of wish to find a suitable case to
use the novel technology. Thus, the investigation is carried out by considering a
technology that is currently at the peak of the hype-cycle, has been publicized
with over-exaggerated expectations, and therefore is prone to bandwagon behavior by
organizations, resulting in mindless Logistics 2018, 2, 20 6 of 19 technology
adoption. For this purpose, the authors considered the following factors for
inclusion in the framework presented in Figure 1: (1) engagement with the
technology; (2) technological novelty seeking; (3) awareness of local context; (4)
cognizance of alternative technologies; and (5) anticipation of technology
alteration. In this paper, this framework is used to evaluate use cases in LSCM
which intend to adopt blockchain technology in terms of the mindfulness presented
by the case organizations. The mindfulness demonstrated in the presentation of the
use case can suggest either a mindless use of the technology or an over-exaggerated
role of the technology under consideration, creating increased interest in the use
case. Consequently, the results of this research are intended to provide managers
who are planning to adopt a blockchain use with cases or solutions from other case-
study organizations to allow them to identify weak-spots or misleading
representations. Logistics 2018, 2, x FOR PEER REVIEW 6 of 20 allow practitioners
to reflect on whether the preference for the technology results from it being the
best option, or whether its consideration as the preferred choice is driven by some
kind of wish to find a suitable case to use the novel technology. Thus, the
investigation is carried out by considering a technology that is currently at the
peak of the hype-cycle, has been publicized with over- exaggerated expectations,
and therefore is prone to bandwagon behavior by organizations, resulting in
mindless technology adoption. For this purpose, the authors considered the
following factors for inclusion in the framework presented in Figure 1: (1)
engagement with the technology; (2) technological novelty seeking; (3) awareness of
local context; (4) cognizance of alternative technologies; and (5) anticipation of
technology alteration. In this paper, this framework is used to evaluate use cases
in LSCM which intend to adopt blockchain technology in terms of the mindfulness
presented by the case organizations. The mindfulness demonstrated in the
presentation of the use case can suggest either a mindless use of the technology or
an over-exaggerated role of the technology under consideration, creating increased
interest in the use case. Consequently, the results of this research are intended
to provide managers who are planning to adopt a blockchain use with cases or
solutions from other case-study organizations to allow them to identify weak-spots
or misleading representations. Figure 1. Framework to evaluate the mindful use of
blockchain technology in LSCM. Applying the theory from the previous section to
this study, the task of evaluating the mindfulness of a technology adoption for
itself corresponds to a judgment task [11,24] and is characterized by uncertainty,
especially concerning the information about potential use cases. In addition, this
evaluation concerns fuzzy tasks for the design of blockchain applications, with
associated uncertainty of the solution scheme and the anticipated outcome from the
solution scheme, especially while the technology is in an early stage.
Consequently, resulting evaluations of mindfulness are conjectures, which are,
however, made in a systematic and informed way to ensure objectivity. In this
sense, the technology will be considered based on its features. As discussed in the
previous research, the purpose of a technology intended by the designer can be
diverted by the user [11,12]. However, the features of a technology limit this
diversion, at least to a certain degree technically, if not
Industrial activities are a major cause of the global prob- lems of environmental
degradation and resource depletion/scarcity (Jackson, 2009; Sachs, 2015). The
concept of circular economy (CE) has been developed over the past decade to help
deal with these problems (Geissdoerfer et al., 2017). The definition of CE varies
because each stakeholder has its own perspective and perception of it. For example,
Kirchherr et al. (2017) developed an integrative concept of CE by synthesizing 114
relevant definitions, describing CE as: An economic system that replaces the ‘end-
of-life’ concept with reducing, alternatively reusing, recycling and recovering
mate- rials in production/distribution and consumption processes. It operates at
the micro-level (products, companies, consumers), meso-level (eco-industrial parks)
and macro-level (city, region, nation and beyond), to accomplish sustainable
development, thus simultaneously creating environmental quality, economic
prosperity and social equity, to the benefit of current and future ∗ Corresponding
author. E-mail addresses: bill.wang@aut.ac.nz (B. Wang), clark.luo@wintec.ac.nz (W.
Luo), abraham.zhang@aut.ac.nz (A. Zhang), zonggui0802@gmail.com (Z. Tian),
piersli@foxmail.com (Z. Li). generations. It is enabled by novel business models
and respon- sible consumers (p. 229). CE differs from the traditional linear
economic model (make- use-dispose) in two key aspects. Firstly, the linear model
focuses on how to use resources efficiently, while CE focuses more on how to use
them eco-effectively. Secondly, the linear model can only downcycle discarded items
to make something with less value than the original. By contrast, CE focuses on
upcycling discarded items to make something with a higher value (MacArthur, 2013;
Sariatli, 2017). The regeneration and usage of waste can make the organi- zation
more competitive by enhancing resource efficiency, saving total costs, improving
the organization’s reputation, and minimiz- ing environmental burdens (Ferreira et
al., 2017; Masi et al., 2017; Zhu et al., 2017). When all supply chain stakeholders
work systematically to inte- grate the CE conceptin the entire supply chain
process, ideally,they can develop innovative business models and relevant supply
chain functions to achieve zero-waste by upcycling all relevant resources,
throughout the supply chain life cycle (Farooque et al., 2019b). This idea is
called circular supply chain management (CSCM), and it is required for
operationalizing CE at a micro-level. Implementing it brings the challenges of
tracking how to upcycle materials over multiple life cycles across multiple supply
chain stakeholders. The typical challenges are related to culture and society,
government regulation and policy, technology, knowledge and skill, circular
https://doi.org/10.1016/j.compind.2020.103324 0166-3615/© 2020 Elsevier B.V. All
rights reserved. B.Wang,W. Luo,A. Zhang et al. Computers in Industry 123 (2020)
103324 economic framework, and market (Govindan & Hasanagic, 2018; Mangla et al.,
2018; Ranta et al., 2018). Many approaches have been tested and applied to deal
with these challenges (Govindan & Hasanagic, 2018). Among these approaches,
Blockchain technology (BCT) has received particular attention for two reasons.
Firstly, this technology has shown rapid growth in supporting supply chain
traceability, sustainability, and information security over the last decade
(Francisco & Swanson, 2018; Saberi et al., 2019). Secondly, this technology can be
used to cope with multiple CE challenges at the same time (Casado-Vara et al.,
2018; Kouhizadeh & Sarkis, 2018; Kouhizadeh et al., 2019a, 2019b). Some recent
studies have developed frameworks to guide the implementation of BCT in assessing
how the product life cycle can have better environmental performance (Liu et al.,
2020; Zhang et al., 2020). However,there has been limited research on exploring the
use of blockchain to enable CSCM in specific industries. While the life cycle
assessment method is well established, CSCM is still an emerging concept which
requires further investigation. Moreover, there is no study about how blockchain-
enabled CSCM can impact managerial and policy decision-making to advance the
develop- ment of CE. This research focuses on the fast-fashion industry and has the
following objectives: • To develop a system architecture of blockchain-enabled CSCM
in fast fashion • To discuss theoretical and managerial implications of applying
blockchain to advance CSCM Theultimate target ofCE andCSCMis zero waste (Farooque
et al., 2019a). This researchfocuses onthe fast-fashionindustry because it is
notorious for poor environmental sustainability (Joy et al., 2012). Therefore, this
industry is an ideal field in which to investigate the development of blockchain-
enabled CSCM. Although this is a pioneering conceptual work, the designed system
architecture has been validated by two BCT and supply chain management (SCM)
experts. The remainder of the paper is organized as follows. Section 2 reviews the
relevant literature on BCT and CSCM. Section 3 describes the sustainability
challenges in the fast-fashion industry. Based on Sections 2 and 3, Section 4
presents a system architecture of blockchain-enabled CSCM. Section 5 discusses
managerial and policy implications. Section 6 concludes the research. 2. Literature
review 2.1. Blockchain technology Nakamoto first proposed the concept of BCT in
2009. He defined this concept as a technology using data mining and bitcoin
techniques to develop data structure and encode the transac- tion of information
(Nakamoto, 2009). The information within a blockchain will be stored online
permanently, with high trans- parency and security (Li et al., 2018). The key
characteristics of BCT include decentralization, distrusting, transparency,
traceable and unforgeable transactions, anonymity, and credibility (Lu, 2019). Lu
(2018) argues that BCT may be applied in different platforms: “Blockchain
technology is notlimited to crypto currency and capital markets. It also conducts
in-depth practice on smart contracts, net- work security and privacy, and other
applications and platforms” (p. 238). Specifically, with the development of
Internet of Things (IoT), the application of BCT can help organizations to develop
col- laborative services (Da Xu & Viriyasitavat, 2019). In this situation, the
architecture of service has also been updated because of BCT’s fast development
(Viriyasitavat et al., 2019). Beyond facilitating traditional business and
services, BCT has also supported the transition to a circular economy (CE). 2.2.
Blockchain technology and circular economy Although the transition to CE is a trend
for the fashion industry and supply chain, there are a number of barriers for this
transition (Debacker et al., 2017) 1) Lack of standard policy 2) Higher complexity
leads to resistance to changing the traditional linear economy and industry models
3) Protection of intellectual property 4) High costs 5) Lack of quality assurance
for recycled materials and re-used products 6) Most consumers have no idea about CE
Practitioners and academia have applied a number of approaches to deal with the
barriers. BCT provides some practi- cal support for CE transition. First of all,
BCT can help to integrate and share information along the whole supply chain
process. As a result, the exchange of materials and products can be smooth
(Alexandris et al., 2018). Moreover, BCT offers higher security in relation to
keeping and managing information online. This charac- teristic can preventthe
leaking of confidential information and help to protect organizational intellectual
property (Kouhizadeh et al., 2019a, 2019b). Finally, all supply chain members,
especially con- sumers, can access more information quickly from the upstream, such
as aspects relating to design, raw materials and manufacturing processes. BCT can
facilitate consumer understanding of the whole supply chain and hence improve the
integration and collaboration between supply chain members (Rusinek et al., 2018).
2.3. Blockchain technology for traditional supply chain There are five common
strategic objectives in traditional supply chain management. BCT can provide
potential support to help to achieve these objectives effectively (Kshetri, 2018).
• Cost—BCT can generate a unique code for each transaction. It facilitates a
comprehensive check of the financial flow within the whole supply chain process; •
Speed—BCT can increase process speed by minimizing physical interactions and
communications; • Risk control—With BCT, transactions can only occur when all
related parties acceptitin specific touchpoints within the BC net- work. This
function helps to control the risk of data for all supply chain transactions; •
Sustainability—BCT can help to develop measurable and mean- ingful performance
measurement indicators for environmental, economic, and social sustainability; •
Flexibility—BCT can help the consumer to track and trace their orders and from
upstream to downstream. This enables con- sumers to make changes easily and for
suppliers to also adjust to the changes immediately. Existing research on BCT
applications in supply chain contexts can be roughly divided into four main
categories: descriptive, con- ceptual, predictive, and prescriptive research (Wang
et al., 2019). Table 1 summarizes some recent studies on BCT applications. Most of
these studies are conceptual or based on a general supply chain context. For
example, Treiblmaier (2018), Van Hoek (2019a), and Batwa & Norrman (2020) use or
develop frameworks/theories to study BCT from different perspectives. However, they
do not inves- tigate how to specifically apply BCT to solve SCM challenges in a 2
B.Wang,W. Luo,A. Zhang et al. Computers in Industry 123 (2020) 103324 Table 1 A
summary of research studies on BCT in SCM. Study Focus Industry
Apte and Petrovsky, 2016 Verification of material ingredients Pharmaceutical Tian,
2017 Model to apply BCT Food Hull et al., 2017 Implementing smart contract General
distribution Mansfield, 2017 Fundamental concepts Multiple Patel et al., 2017
Technical fundamentals, especially digitalized transactions Multiple Treiblmaier,
2018 Comparison of applying four different theories in BCT study General supply
chain Cole et al., 2019 Technology acceptance model General supply chain Martinez
et al., 2019 Combining BCT with Resource Based View (RBV) and Information
Processing Theory (IPT) Heavy-assets equipment manufacturing Saberi et al., 2019
General BCT adoption model and barriers Food & Beverage van Hoek, 2019a Framework
developed from BCT implementation cases Multiple van Hoek, 2019b BCT implementation
issues Multiple van Hoek, 2019c Adapting RFID implementation framework for BCT
implementation General supply chain Batwa & Norrman, 2020 Overall BCT case study
framework General supply chain particular industry. As recommended by Wang et al.
(2019) and Queiroz et al. (2019), in comparison with current studies about drivers
and potential outcomes of applying BCT in the supply chain context, it is also
meaningful and critical to investigate how to apply BCT in SCM step by step for
overcoming existing SCM chal- lenges. Therefore, this study aims to address this
gap by developing an architecture that illustrates the application of BCT in the
fast- fashion supply chain, with a focus on enabling CSCM to improve the
environmental sustainability of the industry. Before examining studies on BCT
application in circular sup- ply chains in the fast-fashion industry, this paper
provides context about the needs of the industry to move to a circular economy and
how BCT is beneficial in this regard. 2.4. The fashion industry, circular economy,
and blockchain technology The fashion industry contributes more than $450 billion
in sales globally (Resta et al., 2016), making it one of the most significant
industries across the world. However, it has also been shown to be the most harmful
industry for the environment and has faced ongoing pressure to move to a more
circular economic model (Koszewska, 2018). From the initial stages of design
through to manufacturing (Moorhouse & Moorhouse, 2017; Bocken et al., 2018) and to
the final service stages, CE ideas compel the fashion industry to priori- tize
sustainability in terms of focusing more on long-life products, using and reusing
materials, and giving consideration to end-of-life products (Earley & Goldsworthy,
2015). Concepts such as upcycling and recycling materials and products feature in
the fashion indus- try’s transition to CE and a major challenge concerns the
alignment of values across the supply chain, particularly with those of the
consumer (Todeschini et al., 2017). As consumers become increasingly concerned with
issues of sustainability, practices such as the upcycling or recycling of mate-
rials grow in popularity. However, within the fashion industry, consumers are
typically aware of what happens only at the retail stage and have limited
information about how their purchasing Table 2 Focus of applying BCT to developing
sustainability in fast-fashion industry. Research Focus Fu et al., 2018 Carbon
emissions and related scheme Elmessiry & Elmessiry, 2018a; Sacha, 2019 Intellectual
property, infringement, legal regulations Elmessiry & Elmessiry, 2018b; Nyman, 2019
Transparency, and prevention of unethical actions decisions impact on other parties
and parts of the supply chain. In being able to enhance the transparency of
practices and processes across the supply chain, BCT is a practical means of
increasing the alignment between consumer values and demand with the inter- ests of
other parties in the supply chain, prompting a move to a CE model (Vehmas et al.,
2018). Several studies (summarized in Table 2 below) have investi- gated the
application of BCT in the fashion industry from the CE perspective. However, none
of these studies include architecture that shows the application of BCT from
upstream to downstream. The existing studies on BCT, CE, and the fashion industry
have not combined all three dimensions in their examinations, which this paper sets
out to do. This paper shows a connection between BCT, fast-fashion industry, and
circular supply chain management (CSCM)—a brand new concept which views SCM from a
CE perspec- tive. The next two sections review the concept of CSCM and the
application of BCT in CSCM, which provide the principles guiding this study. 2.5.
Blockchain technology for circular supply chain management The traditional
sustainable supply chain management (SSCM) concept focuses on minimizing waste, but
not the reuse and refurbishment of raw materials and waste. The concept of CSCM
integrates circular thinking and the essence of CE into SCM (Farooque et al.,
2019a). The goal of CSCM is to develop a zero- waste supply chain through all
supply chain functions and within each stakeholder’s realm (from the raw material
suppliers to the final consumers) (Farooque et al., 2019b). 2.5.1. Key areas of
applying BCT in CSCM • Data Management Resource Deployment Sound data management
can help all stakeholders to make changes quickly (Kouhizadeh & Sarkis, 2018).
Blockchain can help CSCM by speeding up resource deployment, reducing waste and
enhancing the resilience and flexibility of circular supply chains (Masi et al.,
2017). • Supplier selection and development BCT can create platforms and databases
by recording all suppli- ers’ historical performance data. As a result, customers
can quickly identify the most suitable suppliers (Saberi et al., 2019). In
addition, BCT helps customers and suppliers to develop smart contracts to trace and
benchmark supplier performance (Kouhizadeh & Sarkis, 2018). • Procurement BCT can
track and analyze the life cycle of products, so all CSCM stakeholders can develop
resource efficiency and material supply resilience simultaneously in the
procurement process (Dobrovnik et al., 2018; Witjes & Lozano, 2016). 3 B.Wang,W.
Luo,A. Zhang et al. Computers in Industry 123 (2020) 103324 • Production and
operations BCT can fully integrate the data of internal production and oper- ations
and that of external supply chainrequirements. Therefore, all CSCM stakeholders can
precisely align and audit their production and operations to satisfy the 3R rules
ofthe CE concept(Kouhizadeh et al., 2019a, 2019b). • Materials management in the
logistics process BCT makes products and materials highly traceable, minimizing the
amount of products and materials lost through handling in the logistics process. As
a result, the lead time can be shortened and resource efficiency improved in the
logistics process (Dobrovnik et al., 2018). • Reverse logistics Characteristics of
reverse logistics show close resemblance to recycling, recovering, and reusing
materials, products, and waste. However, traditional reverse logistics suffers from
difficulty in obtaining accurate information regarding the time, location, qual-
ity, and condition of the materials, products, and waste. The root cause is the
complicated nature of the multi-tier supply chain processes (Kouhizadeh et al.,
2019a, 2019b). BCT can track alltrans- actions in a supply chain. Therefore, CSCM
stakeholders can easily monitor and controlthe entire reverse logistics process to
reuse and refurbish wastes and to return components (Kouhizadeh & Sarkis, 2018). •
Supply chain control Supply chain stakeholders can obtain better control of the
efficiency of inventory, resource usage, and processes via the traceability and
transparency of transactions in blockchain (Tseng et al., 2018). Moreover,
information transparency can also mini- mize stakeholders’ opportunistic behavior
(Lindström et al., 2018). Finally, data sharing in blockchain can facilitate supply
chain col- laboration (Saberi et al., 2019; Tian et al. 2020). • Green product
management Information about green products is difficultto obtain and man- age. BCT
can be used to obtain and store data on green products. For example, BCT can
monitor gas emissions, enabling customers to see whether a product is green or not
(Rosencrance, 2017). • Reusing waste across different circular supply chains BCT
can provide a platform to encourage the integration of the CE concept across
different circular supply chains and all relevant stakeholders. For example, when
two companies from different cir- cular supply chains need each other’s waste or
used components, they can make transactions and free exchanges without any mid-
dleman. Thus, BCT can benefit multiple circular supply chains atthe same time
(Kouhizadeh et al., 2019a, 2019b). 2.5.2. Barriers in applying BCT in CSCM However,
the application of BCT in developing a sustainable supply chain is not without
barriers (Saberi et al., 2019): 1) Intra-organizational barriers, such as
resistance to change, lack of resources to apply BCT, lack oftraining to use BCT
(Govindan & Hasanagic, 2018; Pan et al., 2015; Sternberg & Baruffaldi, 2018); 2)
Inter-organizational barriers, such as conflict of interests, arm’s- length
business relationships, and lack of common interests and mutual trust (Lambert &
Enz, 2017); 3) Technical barriers, such as IT, software and hardware equipment
issues and lack of alignment between the systems of differ- ent organizations
(Abeyratne & Monfared, 2016; Sternberg & Baruffaldi, 2018; Farooque et al., 2020);
4) External barriers, including government regulations and poli- cies, unique
industry standards, etc. (Mangla et al., 2018; Saberi et al., 2019; Farooque et
al., 2020) Of the identified barriers, the technical barriers are the most
challenging as BCT combines different components of the latest information
technology (i.e., bitcoin, internet, cloud, etc.) (Saberi et al., 2019). This
study, therefore,
identifies some related techni- cal barriers and potential solutions in addition
to developing the architecture for BCT applications for CSCM in the fashion indus-
try. It is, therefore, imperative to first understand the challenges of managing
the fast-fashion supply chain from a CE perspective.
To have an appreciation of the problem we are addressing, we need first to visit
the current status in the textile industry and then provide an understanding of
what blockchain technology is. 1.1 Textile Quality In the textile industry, the
low-cost players have forced many manufacturers to compromise on quality to be more
cost competitive in the face of global compe- tition. Currently, due to the
inefficient quality monitoring systems, the cost of poor quality is at an average
of 14% of sales for textile and apparel industries versus to other industries
(6.5%) [1]. Several papers [4,6] attained the quality of various products flow in
the textile production chain. The evaluation of the quality control principles
through the application of statistical quality control, statistical processes
control, total quality control, total quality management and Six Sigma are static
systems. The dynamic quality control system was suggested but not fully developed.
Traditionally, high variability has been known to result in a substantial loss due
to the existence of several nonconforming units in a highly variable process [22].
The On Line Quality Control System comprises with the raw material quality control
and process. Control is the target for controlling the level of the quality in the
production line [11,17]. Despite the advancements in technology and production-
monitoring systems, these quality requirements seem to be a distant task as on-line
systems for monitoring the quality of material at different stages of processing
have not yet received due importance. One of the key issues for failure that has
been identified is the incongruent application of current static control systems in
the complex textile production environment [9,18,21,22]. The quality of the final
product is a function of the qualities of the sub prod- uct that accommodate the
complex, dynamic and interactive nature of the textile production environment.
Consequently, the single stage control algorithms usu- ally lead to loss of
production, material and profit. It was revealed that the total quality of a
product is a dynamical function and depends on the transfer function of the
sequential process involved in its production [8,21]. To solve this problem,
several attempts were successfully made to measure the quality param- eters on
line, such as trash %, number of neps, sliver evenness, yarn evenness, and real-
time fabric inspection [3,4]. Thus, there is a need and requirement for development
of new methods for modeling and automated monitoring of key parameters in the
textile processing industry to optimize quality of the product, which consequently
will improve profits. 1.2 Textile Supply Chain We can view the textile supply chain
in a simple view consisting of two main activities: Blockchain Framework for
Textile Supply Chain 215 Primary Activities. Inbound Logistics - involve
relationships with the suppli- ers and include all the activities required to
receive, store, and disseminate inputs. Operations - are all the activities
required to transform inputs into outputs (products and services). Outbound
Logistics - consist of all the activ- ities required to collect, store, and
distribute the output. Marketing and Sales - activities inform buyers about
products and services, induce buyers to pur- chase them, and facilitate their
purchase. Service - includes all the activities required to keep the product or
service working effectively for the buyer after it is sold and delivered. Secondary
Activities. Procurement - is the acquisition of inputs, or resources, for the firm.
Human Resource Management - consists of all the activities involved in recruiting,
hiring, training, developing, compensating and (if nec- essary) dismissing or
laying off personnel. Technological Development - per- tains to the equipment,
hardware, software, procedures and technical knowl- edge brought to bear in the
firm’s transformation of inputs into outputs. Infrastructure - serves the company’s
needs and ties its various parts together. It consists of functions or departments,
such as accounting, legal, finance, planning, public affairs, government relations,
quality assurance and general management. Raw Material. The ability to have full
transparency into the raw material is critical and can lead to huge impact such as
in the case with false advertisement. A case point is that in the week since Indian
textile maker Welspun was called out by Target for mislabeling sheets and pillow
cases as premium Egyptian cotton products, the company’s shares have collapsed.
While Target has severed all ties and Walmart and J.C. Penney have announced their
own reviews, Bed Bath & Beyond has appointed an independent auditor. A year ago,
Welspun, one of the world’s largest manufacturers of home textiles, was boasting of
a durable competitive advantage over Chinese rivals. The latter, it claimed, had
higher labor costs and were dependent on stockpiled Chinese fiber, which tended to
lint. Manufacturing. Communication and coordination are vital in streamlining goals
and ensuring timelines are met. Effective coordination will result into successful
and smooth order processing. Generally, it has been seen that ship- ment delay is
only the result of poor coordination of merchandisers with another department.
Factory buyers largely depend on factory merchandisers. By increas- ing knowledge
sharing, communicating best practices and developing functional coordination
platforms, merchandisers can place themselves in a better position to create plans
and execute the same as per requirements. Garments. The dictionary definition of
garment is “an article of clothing”, however, from a textiles supply chain point of
view, garments are the end product of a very long and complicated process. The
quality of a single finished garment 216 M. ElMessiry and A. ElMessiry depends on
several quilts of subproducts and materials. This made the second quality and waste
in each sector depend on the previous processes [1,11]. Huge efforts and cost are
spent on the inspection of the quality of the product in the textile chain, which
started with the raw material and is finished by the final garment product. For
example, the garment industry inspected all the fabric imported and number of
defects which are visually inspected before the purchase. Defect assessment is
conducted on between 10%–50% of the produced products where visible flaws such as
stains, stitching, incorrect color variations, patterns, sizes, and poor alignment,
etc., are tested. The American Apparel Manufacturers (AAMA) point-grading system
for determining fabric quality is the most recommended fabric inspection [13]. The
work presented in [14] provides a good example of the garment value chain structure
as shown in Fig. 1, demonstrating complicated relations between the different
elements of supply chain with each of them having their own quality control system
on their product which reacts on the final quality of the final garment [12]. The
cost of the quality control in the garment industry varies from 11% up to 39%. Fig.
1. The garment chain structure. Fashion. Fighting fake is not the only benefit that
blockchain technology can offer the fashion world, it also gives consumers and
brands the opportunity to track and display supply chain information [10]. Making
this possible is a Blockchain Framework for Textile Supply Chain 217 company called
Provenance. They have used blockchain to build a traceability data system that will
securely store information that is inherently auditable, unchangeable and open.
Their objective is to work towards an open traceability protocol that allows them
to tell every product’s story using blockchain technol- ogy in a way that enables
secure traceability of certifications and other infor- mation in the supply chains.
It answers the question, where does my product come from? As one of the new
emerging technologies, blockchain technology is empowering brands to take steps
towards greater transparency. Should you ever want to trace the origins, footprint
and histories of that cute dress you have your eye on, then blockchain technology
will be able to tell you the product’s story which leaves us wondering, is fashion
ready to be that honest and transparent? They do this by making sure that every
physical product comes with a “digital passport” that not only proves the product’s
authenticity, but also creates an auditable record of the journey the product took.
The quality data hub in various points of the quality chain has several types of
data about the sub product. 1.3 Blockchain Blockchain technology is a form of an
encrypted distributed ledger, essentially a distributed database of records, or
public ledger of all transactions that are shared among participating parties
[5,24]. Consensus of a majority of the participants in the system is the main mech-
anism by which each transaction in the public ledger is verified. Once the trans-
action is deemed verified, it is then admitted to all the records and can never be
erased. The verified transactions are put in a queue to be committed to the next
block. The data is secured using a hash function which is any function that can be
used to map data of arbitrary size to data of fixed size, more formally defined by
Eq. 1, where H is the hash and n is number of bits returned by the hashing function
[15]. H : K × M → {0, 1} n (1) A block consists of the following main parts:
Payload, which contains the actual data to be committed to the blockchain. Previous
Block Hash, the digital fingerprint of the previous block. Current Block Hash, the
current digital fingerprint of the current block pay- load and the previous block
hash. The main concept of the blockchain can be illustrated in Fig. 2. The
transactions can be traced back to the original first block, commonly called the
genesis block.
The genesis block is the only block that does not refer- ence an actual previous
block hash. Blockchain contains a certain and verifiable record of every single
transaction ever made. The first example of a widely used blockchain application is
Bitcoin, the decentralized peer-to-peer digital currency. The central hypothesis is
that the blockchain provides a system of a distributed consensus in the digital
universe, removing the need for trust and transferring it 218 M. ElMessiry and A.
ElMessiry Fig. 2. Conceptual illustration of the blockchain. to a binding contract,
which assures the users that a digital event occurred by creating an irrefutable
record in a public ledger [23]. The blockchain can be viewed as a global computing
machine with near 100% uptime due to the fact that the contents of the database and
ledger are copied across thousands of computers. Thus in case of 99% of the
computers running it were taken offline, the records would remain accessible and
the network could rebuild itself. The distributed nature of the blockchain also
means that a local copy can exist at or near the user. This is a very important
practical consider- ation as many of the textile facilities are located in
developing countries with very limited bandwidth. Having a local copy that auto
updates reduces potential failure due to Internet bandwidth. The central feature of
the blockchain technology is an immutable ledger [19]. Immutable means that the
contents of the payload of each block cannot be changed after it is committed to
the chain. This is due to the fact that each block hash is computed based on the
payload of the block and the hash of the previous block as shown in Fig. 2. If we
want to tamper with block i, we will need to recompute the hash of block i. That
will require us to recompute the hash of every and all subsequent blocks as
changing one hash will invalidate all subsequent hashes. Now, because the ledger is
distributed, we will need to gain control and change the hashes of at least 51% of
the entire network. The sheer amount of required effort renders it practically
impossible. One model of understanding blockchain is through comparing it to the
new application layer for Internet protocols because blockchain can enable both
immediate and long- term economic transactions, and more complicated financial
contracts. It can be a layer for transactions of different types of assets,
currency or financial contracts. Moreover, a registry and inventory system for
recording, tracking, monitoring, and transacting of all assets could be managed
with blockchain. Consequently, blockchain can be used for any form of asset,
including every area of finance, economics, and money [16]. Blockchain Framework
for Textile Supply Chain 219 1.4 Blockchain in Textiles There are many benefits of
blockchain. Yet, there is little to no adoption of blockchain technology in the
textiles supply chain domain. Blockchain technol- ogy presents many features and
characteristics that can be useful in textile indus- try aspects such as:
compliance, transparency, tracking, tracing, error reduction, payment processing,
and many others [20]. IBM has revealed its intention to lead an “industry-wide
collaboration” to create a supply chain and trading ecosystem built on IBM
blockchain technology. It will use the Hyperledger Fabric, which provides a
foundation for developing blockchain solutions with a modular archi- tecture,
pluggable implementations and so-called container technology. There are numerous
organizations, processes, systems, and transactions involved from field to fabric.
Located at the intersection of agriculture, finance and technology, the Seam with
the help of IBM, is in a unique position to introduce blockchain technology to
cotton-affiliated companies around the world. In conjunction with IBM, the Seam
wishes to create a supply chain and trading ecosystem built on IBM blockchain using
the hyperledger fabric. This new technology will be transformational for the cotton
industry. There are numerous organizations, pro- cesses, systems and transactions
involved from field to fabric. The Seam and IBM launched the first cotton industry
blockchain consortium.
There is a surge in the interest in distributed ledger technologies (DLTs) in the
construction sector 49 (Elghaish et al., 2020; Li et al., 2019a; Nawari and
Ravindran, 2019; Wang et al., 2020). DLT is a digital 50 system for recording the
transaction of assets in which the transactions and their details are recorded 51
in multiple places at the same time on a network of computers (Kuo et al., 2017).
One specific type of 52 DLT that has recently gained prominence is blockchain, a
peer-to-peer, distributed data storage 53 (ledger) structure that allows
transactional data to be recorded chronologically in a chain of data 54 blocks
using cryptographic hash codes. It is the underpinning technology of the world’s
first 55 cryptocurrency, Bitcoin (Nakamoto, 2008). When a transaction is executed
over blockchain, the 56 transaction is packed with other transactions in a block.
The validator nodes (miners) – computers 57 connected by a specific blockchain
network - analyze the transaction and validate the block by a 58 predefined
consensus protocol. Each identified block is then recorded with a unique crypto-
identifying 59 hash code and linked with the preceding chain of blocks on the
network. The key aspects of blockchain 60 are (Turk and Klinc, 2017): (i)
decentralization, functioning across a peer-to-peer (P2P) network built 61 up of
computers as nodes; (ii) immutability, once blocks are chained; (iii) reliability,
provided all nodes 62 have the same copy of the blockchain that is checked through
an algorithm; and (iv) a proof-of-work 63 procedure that is applied to authenticate
the transactions and uses a mathematical and deterministic 64 currency issuance
process to reward its miners. Blockchain’s core innovation lies in its ability to
65 publicly validate, record and distribute transactions in immutable ledgers
(Swan, 2015). Therefore, 66 many regard blockchain as a disruptive technology and
believe that it will have profound effects on 67 various sectors by allowing
individuals, organizations and machines to transact with each other over 68 the
internet without having to trust each other or use a third-party verification (Wang
et al., 2019). 69 Construction is deemed to be a low-productivity/low-innovation
sector (Ozorhon et al., 2014) 70 with one the lowest research and development
activity (Oesterreich and Teuteberg, 2016). McKinsey 71 Global Institute reports a
global productivity gap of $1.6 trillion USD can be tackled by improving the 72
performance of construction (Barbosa et al., 2017). For blockchain to gain a
foothold in the sector, it 73 needs to address some of the key challenges in
construction such as structural fragmentation, 74 adversarial pricing models and
financial fragility (Hall et al., 2018), dysfunctional funding and delivery 75
models, lack of trust and transparency (Li et al., 2019a), inability to secure
funding for projects 76 (Woodhead et al., 2018), corruption and unethical behavior
(Barbosa et al., 2017), and deficient 77 payment practices leading to disputes and
business failures (Wang et al., 2017). 78 As of January 2020, a blockchain keyword
search yields approximately 8700 publications on the 79 Scopus database; only a
very few of which are within the construction and built environment (BE) 80
domains, despite the recent interest in blockchain research and application (start-
ups) (Lam and Fu, 81 2019; Li et al., 2019a). Moreover, most of the existing
blockchain discussions in construction are 82 conceptual (Hunhevicz and Hall, 2020;
Li et al., 2019a). Lack of empirical discussions, working 83 prototypes and actual
implementation cases are conspicuous (Hunhevicz and Hall, 2020). Collecting 84
empirical evidence and insights for blockchain in construction is therefore
necessary (Das et al., 2020; 85 Shemov et al., 2020). Hence, this paper presents
some empirical discussions as research outcomes on 86 the implementation of
blockchain in SCM in construction. The aim of the study is to explore whether 87
blockchain can help the construction sector overcome some of its key challenges by
developing and 88 collecting feedback for three blockchain-based SCM models
(working prototypes) for empirical 89 research. The contribution of this research
is: (i) identification of three opportunities in SCM workflows 90 for blockchain;
(ii) development of blockchain-based working prototypes on Ethereum for the SCM 91
opportunities (models), (iii) collection of feedback for the requirements, utility
and applicability of the 92 models for practical implementation in real-life; and
(iv) identification of a set of benefits, 93 opportunities and general requirements
as well as challenges for blockchain in construction over the 94 models. The rest
of the paper is structured as follows. The next section presents the blockchain 95
research background, introducing the SCM workflows the models were developed for.
The section 96 that follows describes the research methodology used in conducting
the study, followed by the 97 explanation of the models’ requirements and details.
The empirical findings from the focus groups 98 and workshop are presented in the
next section. The final section provides a discussion and summary 99 of the
findings with conclusions. 100 Research background 101 Blockchain deployment
outside finance has been experimental with testing efforts by large 102
organizations like Hyundai, Walmart, Tata Steel, BP and Royal Dutch Shell (Kshetri,
2018; Wang et al., 103 2019). SCM is a strong fit for blockchain and will be
affected by it (Kshetri, 2018; O'Leary, 2017; 104 Treiblmaier, 2018; Wang et al.,
2019), where blockchain may facilitate the main SCM targets of 105 regulatory cost
reduction (O'Leary, 2017), speed (Perera et al., 2020), dependability, risk
reduction, 106 sustainability (Kshetri, 2018), flexibility (Kim and Laskowski,
2018), transparency (Francisco and 107 Swanson, 2018), sense-making, trust-building
and reduction of complexities (Wang et al., 2019). 108 The technology will affect
the structure and governance of supply chains as well as relationship 109
configurations and information sharing between supply chain actors (Wang et al.,
2019). It is therefore 110 important to experiment with new SCM models for
blockchain to better understand its implications 111 (Queiroz and Wamba, 2019;
Treiblmaier, 2018). There are also serious challenges before blockchain 112
implementations in SCM (Kshetri, 2018; Sulkowski, 2019): complex, multi-party
global supply chain 113 environment operating on diverse laws and regulation,
integration challenges relating to bringing all 114 the relevant parties together,
and controlling the boundary between the physical and virtual world for 115
fraudulent activities. Wang et al. (2019) group these challenges under five main
categories: (i) cost, 116 privacy, legal and security issues; (ii) technological
and network interoperability issues; (iii) data input 117 and information sharing
issues; (iv) cultural, procedural, governance and collaboration issues; and (v) 118
confidence and related necessity issues. 119 Blockchain research in the BE is
progressing over seven strands (Li et al., 2019a): (i) smart 120 energy; (ii) smart
cities and the sharing economy; (iii) smart government; (iv) smart homes; (v) 121
intelligent transport; (vi) Building Information Modeling (BIM) and construction
management; and (vii) 122 business models and organizational structures. Despite
blockchain’s potential, various general 123 challenges and requirements for
blockchain have been identified for the construction sector such as 124 identifying
high-value application areas (Wang et al., 2017), developing practical
implementation 125 strategies and plans, ensuring resource, process and workforce
readiness (Li et al., 2018), compliance 126 with regulations and laws (Li et al.,
2019b), upscaling the legacy IT systems, and capturing and 127 documenting benefits
and issues in practice (Tezel et al., 2020). The potential blockchain benefits and
128 challenges outlined for construction supply chains are in line with the
blockchain discussions in the 129 general SCM literature (Heiskanen, 2017; Perera
et al., 2020). Procurement (Barima, 2017; Heiskanen, 130 2017), payments (Barima,
2017), financing of projects (Elghaish et al., 2020; Wang et al., 2017), and 131
real and digital product/component tracking (Turk and Klinc, 2017; Wang et al.,
2020) come to the 132 fore as potential blockchain application areas for
construction supply chains. 133 A key area of interest in this domain is the
application of smart contracts with blockchain 134 (Ahmadisheykhsarmast and Sonmez,
2020). A smart contract is a self-executing contract with the 135 terms of the
agreement between buyer and seller being directly written into lines of code. The
code 136 and the agreements contained therein exist across a DLT (Mason, 2017).
Smart-contracts are created 137 by accounts (addresses) and can only be updated by
their owners. There exists among practitioners a 138 fear of the unknown and the
doubt that a full contract automation and reduction in contractual 139 disputes are
possible when value (money) transaction is involved in particular, with an 140
acknowledgement that smart contracts and blockchain could be beneficial for simple
supply-type 141 contracts and for reducing the amount of paperwork involved in
contract administration (Cardeira, 142 2015; Mason, 2017; Mason and Escott, 2018).
Although their outputs are not directly observable, Badi 143 et al. (2020) suggest
that smart-contracts can be applied to construction in a bilateral fashion between
144 supply chain actors. 145 The fragmentation of construction requires a higher
integration and trust in supply chains for 146 better sector performance (Koolwijk
et al., 2018). From a wider perspective, trust-building in 147 construction supply
chains has been mostly
narrated through a relational view focusing on the actors 148 and their
interrelations to improve trust and information flows across supply chains (Maciel,
2020). 149 Blockchain shows potential in transforming the trust in construction
supply chains from relational to 150 technological (Qian and Papadonikolaki, 2020).
In short, blockchain applications can contribute to 151 building system-and
cognition-based trust in construction supply chains reducing the need for setting
152 up relation-based trust (Qian and Papadonikolaki, 2020). 153 The research
project of which this paper is one of the outcomes is concerned with developing 154
blockchain-based SCM models for the construction sector. They are very few
discussions available in 155 the literature on models or working prototypes in this
respect (Wang et al., 2020; Woodhead et al., 156 2018). Furthermore, it is
recommended that researchers and practitioners validate first whether a 157
blockchain-based solution would be suitable for their needs using one of the DLT
decision-making 158 frameworks (Li et al., 2019a; Mulligan et al., 2018). Following
that validation process, Li et al. (2019a) 159 previously identified the
suitability of Project Bank Accounts (PBAs) for blockchain; however, the 160
authors did not present any model or working prototype for PBAs. Building on these
scarce discussions 161 in the field, the authors of this paper initially ran a two-
day scoping workshop in Northern England in 162 early spring 2019 with two
experienced construction project managers with interest in and knowledge 163 of
DLTs, and two experienced DLT developers. After reviewing and exploring some
available 164 candidates from the literature and practice in terms of technical
feasibility, value and validity, three 165 blockchain-based prototypes for Project
Bank Accounts (PBAs) for supply chain payments, Reverse 166 Auction-based Tendering
for procurement and bidding, and Asset Tokenization for project financing 167
(crowdfunding) were developed for blockchain integration. There is an optional link
between the PBA 168 and Reverse-Auction based Tendering model as explained in the
subsequent sections (see Figure 8). 169 The Asset Tokenization model was envisioned
on the premise that funders or donators are part of a 170 project supply chain.
Similarly, the models were developed targeting mainly 171 clients/owners/developers
as the main users. The models are grouped under the general name of 172 SCM as the
main domain, as payment, procurement and project financing practices can be
categorized 173 under SCM in construction (Briscoe and Dainty, 2005). 174 For the
blockchain infrastructure of the prototypes, the public and permissionless Ethereum
175 blockchain was adopted for its scalability, relatively fast processing times
and transaction affordability 176 (Yang et al., 2020). As of October 2019, the
Ethereum blockchain could process about 50 transactions 177 per second with an
average time of 20 to 60 seconds for a transaction (Etherscan, 2019). The situation
178 of a transaction can be easily tracked online (e.g. https://etherscan.io/)
using crypto addresses or 179 transaction hash codes. As of October 2019, the
average and median fees for an Ethereum transaction 180 were $0.119 USD and $0.066
USD respectively (BitInfoCharts.com, 2019). As explained in the research 181 method
section, the models were coded with Ethereum integration, deployed online as
prototypes 182 and tested/reviewed with practitioners and academicsfor feedback
after this initialscoping workshop.
Since its creation in 1990, companies are using the World Wide Web to exchange
information. The revolutionary system opened the doors for the business
productivity improvement and competitiveness. Nowadays, new technologies like the
ones applied in social media, machine learning, robotic process automation, and
blockchain are improving the business environment and bringing a large way to
exchange information One of the newcomers is blockchain. Initially, blockchain was
focused on money exchange. Bitcoin, the electronic money exchange created by
Satoshi Nakamoto (2008) opened the possibility to send and receive money without
any financial intermediary. The “peer-to-peer electronic cash system” (Nakamoto,
2008), sends payments from one peer to other through a very high safety model using
data encrypted that cannot be modified. Blockchain has grown in popularity due to
its characteristic features such as immutability, incorruptible and the capability
to enable absolute transactional transparency. It is no doubt that blockchain has
the power to transform every aspect of the logistics and supply chain industry.
Currently, developments are underway to ensure that blockchain systems will be able
to work in tandem with data drawn from IoT devices used in logistics and supply
chain. The inefficiencies of the current data exchange systems and the trust of the
information allow the identification of the value of blockchain in supply chain
management. The opportunity of paperless bureaucracy and cost reduction accelerate
the identification of the new challenges. Unlike traditional centralized database
systems, blockchain validates the data in the ledger using a cryptographic
consensus mechanism. The proposal of blockchain is to encourage trust across peers
and create safety networks to exchange information. It means no authority or
participant can control or manipulate what is recorded by blockchain technology
(Mougayar,2016). The transparency was initially considered as the important aspect
of adopting the technology, as well as improving the data exchange, disrupting the
traditional way of sending and receiving information. Another important feature
clearly recognized is the speed of transactions that also contribute to reduce
costs. There is also a growing trend of consumers demanding information about the
provenance of products. The facilities identified in Blockchain are quickly adapted
to supply chain operations, mainly due to the product traceability. One of the best
examples is the food chain, where the customer can be confident about the
authenticity of goods, including the environmental impacts and workers conditions
during the entire production process (Kshetri, 2018). Other examples are medicine
and cosmetics, where blockchain improves the value percept from the customer side
and give better business results (Aptea & Petrovskyb, 2016). Other benefits already
identified include the simplification of the settlement of claims, increasing
transaction security, accelerating payments and reducing fraud, reducing the cost
of compliance and regulatory requirements, elimination intermediaries thereby
cutting costs and improving tracking of items throughout the supply chain. To
support blockchain implementation in logistic and supply chain management, a smart
contract is required. A smart contract is a condition of the operation written on a
code. The smart contract automatically executes the transactions and record the
information onto the ledger without any human intervention. The aim of smart
contracts is to provide security, which is superior to traditional contract law and
to reduce other transaction costs associated with contracting (Tapscott 2016: 105-
108). Buterin explains it as: “ then we can cut costs to near-zero with a smart
contract.” (Parker 2016). Networked members mutually agree on the smart contract.
It is a key component for establishing trust and efficiency between parties. Smart
contract eliminates all the paperwork, streamlining the entire process and saving
time and money. The scope of this paper is restricted to discuss the blockchain
application to the supply chain world and the benefits that can be obtained in such
application. It is not an intention of this paper to evaluate the blockchain
technology and the different kinds of software used for its implementation.
Blockchain is everywhere. Invented by Satoshi Nakamoto, one or more mysterious
individuals unmasked until today, it has been more of an insider’s tip for the
longest part of its existence. It became known to a larger audience in September
2015: nine financial companies – Goldman Sachs, Barclays, J.P. Morgan, and others –
joined forces to build a new Blockchain-based infrastructure for financial services
(Underwood 2016). By then, Blockchain had become the latest hype in Fintech, with
almost daily announcements of new startups and corporate projects. It took longer
until the logistics and supply chain management (SCM) community caught on and
slowly realized the impact Blockchain might have on their industry. One major
promise of Blockchain is to create transparency – every member of the network has
access to the same data, providing a single point of truth (Tapscott & Tapscott
2016). Supply chain transparency is one of the most important and hardest to
achieve improvement areas for logistics and SCM (Abeyratne & Monfared 2016). It
comes as no surprise that some logistics experts consider Blockchain to offer
“enormous potential” (O’Marah 2017), to be a “much-needed platform for economic
renewal” (Casey & Wong 2017), and to “transform the supply chain and disrupt the
way we produce, market, purchase and consume our goods” (Dickson 2016). Taken
together, Blockchain might be nothing less than the “holy grail” (Popper & Lohr
2017). However, as it often is the case with emerging technology, the hype around
Blockchain seems primarily driven by technology providers, consultants, and
journalists. Logistics operators – especially small and medium-sized companies –
declare to have little knowledge about Blockchain (Kersten et al. 2017). This can
be explained through the novelty of the technology but also through the lack of
convincing use cases that clearly show Blockchain’s benefit over existing IT
solutions. Logistics and SCM research on Blockchain is still in its infancy (Zhao
et al. 2016) and ought to look into possible applications (Yli-Huumo et al. 2016).
The research questions for this paper emerge: “What might be suitable applica-
tions for Blockchain technology in logistics and SCM?” and “Should Blockchain in
logistics and SCM be considered a treat or rather a trick?” The remainder of the
pa- per is structured as follows: First, we summarize the basic features of
Blockchain. Then, we introduce four use case exemplars explored in theory and
practice. Subsequently, we present the findings of an international survey we
conducted within the logistics industry to look into the prospects of the four use
cases and expectations and apprehensions towards Blockchain. We conclude by
discussing 4 2 Basics of Blockchain the findings and daring a prognosis on the
future of Blockchain in the logistics industry. 2 Basics of Blockchain The
Blockchain is a distributed digital ledger of transactions that cannot be tam-
pered with due to the use of cryptographic methods (Pilkington 2016). This short
explanation includes the three most important properties of a Blockchain: de-
centralized, verified, and immutable (see Figure 1). (1) It is decentralized
because the network is entirely run by its members, without relying on a central
author- ity or centralized infrastructure that established trust. To add a
transaction to the ledger, the transaction must be shared within the Blockchain’s
peer-2-peer network. All members keep their own local copy of the ledger. (2) It is
verified be- cause the members sign the transactions using public-private-key
cryptography before sharing them with the network. Therefore, only the owner of the
private key can initiate them. However, the members can stay anonymous because the
keys are not linked to real-world identities. (3) It is immutable through its con-
sensus algorithm: One or more transactions are grouped together to form a new
block. All members of the network can verify the transactions in the block. If no
consensus on the validity of the new block is reached, the block is rejected. Like-
wise, if consensus exists that the transactions in the block are valid, the block
is added to the chain. A cryptographic hash is generated for each block. Each block
not only holds transaction records but also the hash of the previous block. This
creates a block interdependency linking up to a chain – the Blockchain. Altering a
through signatures Verified through peer-2-peer network Decentralized through
consensus algorithm X X Immutable + + Figure 1: Basic Properties of Blockchain 5
Blockchain in Logistics and Supply Chain: Trick or Treat? transaction on the
Blockchain retroactively would require not only to alter the local records on most
of the networks members’ devices but also altering the cryptographic hash of every
block down the chain. A distributed system, like a Blockchain, holds benefits over
centralized architec- tures as it provides the same, verified information to all
network members. It creates trust between the parties by eliminating the need for
trust. Blockchain can record the transfer of assets between two parties, without
the need of a trusted intermediary. Such assets could be digital money, but also
carbon credits or other deeds of ownership (Tapscott & Tapscott 2016). The Bitcoin
Blockchain is the first implementation of the Blockchain principles and only
supports simple transactions. It also shows how reliable Blockchain is, as it has
run error-free since January 2009 and has a current market capitalization of over
35 bn. Euro. Centralized infrastructures, on the contrary, are increas- ingly
hacked – classic middlemen, like banks or dating websites, provide ample examples
(Tapscott & Tapscott 2016). Today, many more advanced Blockchain implementations
exist. While most are open to the public (permissionless), there are also private
(permissioned) Blockchain implementations, where the rights to read and write are
controlled by a central authority (Pilkington 2016). Some Blockchain
implementations support so-called “smart contracts” or applications living on the
Blockchain (Christidis & Devetsikiotis 2016). Smart contracts are con- ditions
written in code. The delivery of a parcel can serve as a simple example: To counter
the risk of a loss, a smart contract can be designed such that the payment by the
sender is only released once the shipping company confirms the delivery. This
allows for a transaction to be automated, yet documented and controlled. Of note,
Blockchain provides not only benefits but also has challenges attached to it
(Petersen et al. 2016; Yli-Huumo et al. 2016; Xu 2016). Most result from the early
maturity phase of the technology. While these challenges (e.g., lim- ited
throughput) have to be addressed from a technological perspective, they should not
distract possible users from evaluating the benefits of the underlying principles.
3 Blockchain in Logistics and SCM As introduced, Blockchain is considered to offer
large potential for improving processes and enhancing business models in logistics
and SCM. However, accord- 6 3 Blockchain in Logistics and SCM Global container
shipping still involves a lot of paperwork – costing time and money. Also, paper-
based freight documents like the bill of lading are prone to loss, tampering, and
fraud. 1 Ease Paperwork Processing Counterfeit medicine is a growing problem for
pharmacy supply chains. This especially pertains to expensive, innovative medicine
like cancer drugs. Pharmacies have to make sure to sell “the right thing” to the
consumers. 2 Identify Counterfeit Products In the food supply chain, foodborne out-
breaks are a challenge for retailers. They have to get a quick overview of where
the food came from and which other products are also affected and have to be
removed from the stores. 3 Facilitate Origin Tracking More and more logistics
objects are equipped with sensors that generate data along the supply chain – e.g.
about the status of a shipment. This data has to be stored in an immutable,
accessible way. 4 Operate the Internet of Things Figure 2: Overview of Use Case
Exemplars ing to a recent study on trends in logistics and SCM, Blockchain is only
known to some logistics experts and even fewer pursue implementation plans (Kersten
et al. 2017). In this section, we shed light on Blockchain’s potential through
intro- ducing use case exemplars. These exemplars represent four major ideas
currently explored in both theory and practice. They are also four single ideas out
of a yet unmapped sea of opportunities. In choosing them, we tried to collate a
broad and multifaceted picture later used for investigating the prospects of
Blockchain for logistics and SCM. Figure 2 summarizes the use case exemplars. They
are introduced in more detail in the following sections. 3.1 Ease Paperwork
Processing in Ocean Freight International container transports have a long trail of
paperwork associated with them. For example, shipping refrigerated goods from East
Africa to Europe re- quires stamps and approvals from around 30 people and
organizations that must 7 Blockchain in Logistics and Supply Chain: Trick or Treat?
interact with each other on over 200 occasions. Also, documents like the bill of
lading might be subjected to fraud (Popper & Lohr 2017). Taken together, the cost
of the trade-related paperwork processing is estimated to be between 15 and 50
percent of the costs of the physical transport (Groenfeldt 2017; Popper & Lohr
2017). To tackle such process inefficiencies and digitize paper records, IBM and
Maersk joined forces in 2015. They eventually settled for a permissioned Blockchain
solution as means to connect the vast global network of shippers, carriers, ports,
and customs. The implementation details still must be worked out. However, a round
of pilots in 2017 has succeeded. In these pilots, every relevant document or
approval
was shadowed on the Blockchain, meaning the legacy IT systems were not replaced
but augmented. Using a standardized interface, every partner is empowered to have
full visibility of the container status (Allison 2017). Until the end of 2017,
Maersk hopes to shadow one in seven of their container shipments on the Blockchain
– around 10 million boxes per year (Groenfeldt 2017). The problems associated with
extensive paperwork are not limited to this specific use case but hamper all kinds
of trade flows (Chu et al. 2016; Morabito 2017). 3.2 Identify Counterfeit Products
The provenance of high-value items often relies on paper certificates that can get
lost or tampered with: whether a diamond’s certificate is genuine or fake – and if
the diamond was stolen – is not always easy to determine. The same holds true for
expensive wine, watches, or handbags (Lomas 2015). Since, for example, a diamond’s
serial number can easily be cut, the startup Everledger takes an alternative
approach and records 40 data points that uniquely identify a diamond. Using these
publicly available records on the Blockchain, a potential buyer can clearly
determine if the seller is the actual owner of the diamond and can also make sure
he is not buying a “blood diamond” mined in a war zone (Underwood 2016). Everledger
plans to extend this fraud detection system into a provenance platform for many
high-value items (Lomas 2015). In the medical sector, counterfeit drugs are a known
problem that – for example with anti-cancer drugs – can even have lethal
consequences if patients do not receive the treatment as prescribed (Mackey &
Nayyar 2017). Blockchain could improve patient safety through establishing supply
chain transparency from manufacturers through wholesale and pharmacies to the
individual patients. Through barcodes or auto ID technology, patients could be
empowered to check whether they received the actual drugs (DeCovny 2017; Mackey &
Nayyar 2017). Blockchain is considered to 8 3 Blockchain in Logistics and SCM make
it much more difficult to tamper with products or to channel in products of illegal
origin (Sutherland et al. 2017; Apte & Petrovsky 2016; Morabito 2017). 3.3
Facilitate Origin Tracking If faced with a foodborne disease outbreak, retailers
have a hard time figuring out where the bad ingredients came from and to which
stores they were delivered (Tian 2016). Today, it can take weeks to track down the
source of the contamina- tion and restore consumers’ confidence in food safety
(Popper & Lohr 2017). To facilitate origin tracking for food items, Walmart
partnered with IBM in 2016. Like with Maersk, Blockchain is used to augment the
supply chain partners’ existing IT systems through a transparent, superordinate
ledger, tracking the movements of food items. This shared forum is considered a
substantial improvement over Walmart’s earlier trials involving barcodes or auto ID
technology – solutions that required central databases and trust between the
participants (Hackett 2016). In some first pilots, Walmart and IBM digitally
tracked both domestic movements – pork from small Chinese farms to Chinese stores –
and international movements – produce from Latin America to stores in the United
States (Popper & Lohr 2017). In these pilots, data like the farm origin, batch
numbers, factory and processing data, expiration dates, and shipping details were
written on the Blockchain and instantly became available to all network members.
With a foodborne disease outbreak, this data enables Walmart to track down the
origin in a matter of sec- onds. During the year, further pilots with more data
attributes are scheduled. Ultimately, Walmart believes Blockchain could also reduce
food waste if the newly available data on shelf life is used as a parameter for
supply chain optimization (Shaffer 2017). 3.4 Operate the Internet of Things The
Internet of Things (IoT) means everyday objects – essentially everything with a
plug – get equipped with electronics and can exchange data over the internet. A
Gartner report estimates there will be over 20 billion connected things by 2020
(Gartner 2015). However, the current internet architecture with its server
infrastructure might not handle such an amount of devices and data (Eastwood 2017).
Single servers represent a single point of failure and raise data security
concerns. The public Blockchain ledger is considered a solution to connect and 9
Blockchain in Logistics and Supply Chain: Trick or Treat? manage IoT devices
reliably (Pilkington 2016; Christidis & Devetsikiotis 2016). Given the large amount
of possible IoT objects (vehicles, shipments, etc.), logistics might be one of the
most promising applications for IoT and Blockchain (Zheng et al. 2017). First large
companies start to work in this area. For example, Walmart was recently granted a
patent that aims at improving last mile logistics through connecting delivery
drones to the Blockchain (Hackett 2017). Such IoT devices connected to the
Blockchain could also be provided with a digital currency. This would enable them
to interact autonomously with other parties and – through smart contracts – to pay
fees and duties by themselves, e.g., for priority access to restricted air
corridors (Christidis & Devetsikiotis 2016; Petersen et al. 2016).
Blockchain deployment outside finance has been largely experimental. Some of the
most promising non-finance applications of blockchain are expected to include those
in supply chain, power and food/agriculture. These areas are arguably strong fits
for blockchain. These industrial use cases are believed to deliver real ROI at an
early stage of blockchain development (Bünger, 2017). Among many activities that
are likely to be transformed by blockchain, supply chain thus deserves special
attention. An increasing reliance on the use of Internet-of-things (IoT)
applications is among the trends that will affect supply chain management (SCM).
With IoT, radio-frequency identification (RFID) tags, sensors, barcodes, GPS tags
and chips, the locations of products, packages and shipping containers can be
tracked at each step. This allows an enhanced, real-time tracking of goods from
their origins. In this regard, for one thing, there is a deep thirst for a
foolproof method for confirmed identity in IoT applications. The first of
blockchain's direct benefits is that it provides a possible solution to identity
management (Alam, 2016). Blockchain can be used in a supply chain to know who is
performing what actions. Additionally, time and location of the actions can be
determined. Blockchain facilitates valid and effective measurement of outcomes and
performance of key SCM processes. Once the inputs tracking data are on a blockchain
ledger, they are immutable. Other suppliers in the chain can also track shipments,
deliveries, and progress. In this way, blockchain produces trust among suppliers.
By eliminating middleman auditors, efficiency can be increased and costs can be
lowered. Individual suppliers can perform their own checks and balances on a near
real time basis (Koetsier, 2017). Blockchain also provides an accurate way of
measuring product quality during transportation. For instance, by analyzing data on
the travel path and duration, stakeholders in a supply chain can know whether the
product was in a wrong place or whether it remained in a location for too long.
This is especially important for refrigerated goods, which cannot be left in warm
environments. This value proposition is even more appropriate for countries such as
China, where meat smuggling has led to serious health risks and a significant loss
in tax revenue. In this way, blockchain-based solutions may give the consumers more
confidence that the products are genuine and of high quality and make them
significantly more willing to purchase the brand. In order to emphasize the
importance of blockchain in food supply chain, the proponents of blockchain offer
an example of the 2015 E.coli outbreak at Chipotle Mexican Grill outlets. The
crisis left 55 customers ill. The company suffered a reputation loss due to
negative news stories, restaurant shutdowns, and investigations. Sales reduced
dramatically and its share price dropped by 42%. The roots of the problem lie
partly in the reliance of Chipotle and other food companies on multiple suppliers
to deliver parts and ingredients. There is a severe lack of transparency and
accountability across complex supply chains. Food companies such as Chipotle are
not in a position to monitor their suppliers in real time. It is thus impossible
for Chipotle to prevent the contamination or contain it in a targeted way after it
is discovered (Casey and Wong, 2017). Chipotle’s value proposition is centered on
fresh and locally sourced ingredients. The non- blockchain methods of securing the
Chipotle food supply chain are expensive and cumbersome. The process involves
manual verification and massive record keeping. Blockchain can reduce the workload
and ensure traceability. Besides the obvious value of traceability, huge benefits
can be reaped in terms of reduced labor costs and food wastes. The above examples
can be generalized to any industry such as aircraft, electronics or drugs. In
short, blockchain-led total value chain visibility can offer huge gains to
operations for any firm (O’Marah, 2017). These benefits accrue to all the parties
involved in the supply chain such as the retail warehouses and individual stores.
For instance, stores know the details of arrival of a shipment so they are prepared
to receive it (Groenfeldt, 2017). In the food product supply chain, for instance,
when it is confirmed that a load of apples would arrive at a juice factory, a code
is generated and stored remotely. The code is available for verification at any
time. Information about the apples and the factory that receive them is ‘chained’
together by this code. Theoretically the data can be portrayed as color-coded maps
of inputs, conversion steps and outputs from “farm to fork” (O’Marah, 2017). Prior
researchers have noted various key objectives of supply chain. They include cost,
quality, speed, dependability, risk reduction (Baird & Thomas, 1991;Bettis &
Mahajan,1985), sustainability (Bowen, Cousins, Lamming, & Faruk, 2001) and
flexibility (Goldbach, Seuring, & Back, 2003; Kovács, 2004, Meyer and Hohmann,
2000, Rao and Holt, 2005, White, 1996). The above discussion suggests that
blockchain has a potential to help achieve these objectives. Some have touted
blockchain as the biggest innovation in computer science (Tapscott, 2016). Others
consider this technology to be “the biggest disruptor to industries since the
introduction of the Internet” (PWCHK.com, 2016). The World Economic Forum (WEF,
2015) considers blockchain to be among six computing “mega-trends” that are likely
to shape the world in the next decade. It would be unreasonable to expect that
blockchain can transform key supply chain activities. Researchers have begun to
grapple with this nascent trend of blockchain deployment in various organizational
objectives, but scholars have not systematically assessed the effects of blockchain
on supply chain. In light of the above observations, a key objective of our
research is to illustrate blockchain’s impact in SCM. To achieve this, we offer a
framework1 that considers how blockchain can help firms meet key SCM objectives.
This article therefore offers the promise of filling many important gaps in the
sparse literature on blockchain deployment in supply chain. The paper is structured
as follows. We proceed by first providing a literature review of key supply chain
objectives. Next, we discuss the methods employed in the paper. Then, we provide
brief descriptions of the selected cases. The section following this looks at the
roles of blockchain in achieving various strategic supply chain objectives. It is
followed by a section on discussion and implications. The final section provides
concluding comments. 2. Literature review: supply chain objectives Logistics
services often play a key role in a firm’s ability to deliver customer value
(Mentzer, Flint, & Hult, 2001). Among the key goals of an effective logistics
within supply chain management involves getting the product in the right condition,
in a timely manner and at the lowest possible costs (Flint, 2004). Measurement of
supply chain management performance is often described in terms of objectives such
as quality, speed, dependability, cost and flexibility (Kovács, 2004, Meyer and
Hohmann, 2000, Rao and Holt, 2005, White, 1996). In addition to the above
objectives, prior researchers have addressed the role of supply chain management
for sustainable products, which has become a notable research area in marketing and
supply chain management (Bowen et al., 2001). This trend is partly driven by
consumers’ increasing concern about the source of their food and beverages (Scott,
2017). Quak and de Koster (2007) looked at retailers’ sustainability policies in
logistics by focusing on social and environmental issues such as those related to
noise pollution, congestion, and carbon dioxide emissions. Prior researchers have
also argued that sustainability-related issues in supply chain, which often deal
with natural environment and social causes are less quantifiable (Linton, Klassen,
& Jayaraman, 2007). Global supply chains are complex and face multiple
uncertainties (Manuj & Mentzer, 2008). A major objective of supply chain management
is also to reduce risks. Among the various risks that organizations face include
relational risks such as a business partner’s engagement in opportunistic behavior
(e.g., cheating, distorting information) (Baird & Thomas, 1991;Bettis & Mahajan,
1985). According to Svensson (2000), the sources of risk in supply chains can be
classified into two main categories, namely, atomistic or holistic. In order to
deal with atomistic sources of risk, a selected and limited part of the supply
chain need to be looked at in order to assess risk. This approach is suitable for
components and materials that are of low-value, less complex, and easily available.
On the other hand, holistic sources of risk require an overall analysis of the
supply chain in order to assess risk. This approach is preferable for high-value,
complex, and rare components and materials (Svensson, 2000). To achieve the various
objectives noted above, it is important to evaluate suppliers. Due to increased
competition, globalization and outsourcing, the number of players in a typical
supply chain has increased significantly. In response, firms have introduced
supplier evaluation programs using environmental and social criteria (Beske,
Koplin, & Seuring., 2008; Koplin, Seuring, & Mesterharm, 2007). Some use supplier
self-evaluation, in which supply chain partners declare how they have tackled
environmental and social issues (Trowbridge, 2001).
Today, the vast majority of traditional logistic information systems in Agriculture
and Food (Agri-Food) supply chains merely track and store orders and deliveries,
without pro- viding features as transparency, traceability and auditability. These
features would surely improve food quality and safety, therefore they are more and
more requested by consumers [1]. Thus, several Research & Development communities
are con- centrating their efforts on adopting some specific Internet of Things
(IoT) technologies such as RFIDs and Wireless Sensor Networks, or everyday-cheaper
connected devices, to enabled remote monitoring of the conditions in food
transportation scenarios and at a very fine granularity along the whole Agri- Food
supply chain, e.g., from production to consumption [2]. However, the majority of
the current IoT solutions still rely on heavily-centralized cloud infrastructures,
where there is usually a lack of transparency, and by nature presents security
threats including availability, data lock-in, confidentiality and auditability [3].
In the Agri-Food domain, in order to maintain trust and reliability along the whole
supply chain, it is essential for the stored records to be tamper-proof, while the
best case would be if each actor issuing transactions could do that without relying
on any centralized third-party intermediary. A potential solution to alleviate all
of such issues and concerns is the Blockchain technology, which is a peer-to-peer
digital ledger that does not rely on centralized servers. Since all the records
stored in a blockchain are based on a consensus reached at least by the absolute
majority of peers of the network itself, this distributed ledger is immutable by
design and offers an auditable and transparent source of information. And from an
IoT perspective, instead of requiring connectivity to a central cloud, sensor
networks in a blockchain-based traceability solution would only require stable
connection to their closely located peer. Thus, blockchains exposes all the
required properties for decentralizing food traceability systems, while making
traceable data available at every step of the supply chain. In this paper, we
present AgriBlockIoT, a fully- decentralized traceability system for the Agri-Food
supply chain management. Specifically, the proposed solution can rely either on the
Ethereum1 or the Hyperledger Sawtooth2 publicly available blockchain
implementations, while it is able to integrate various IoT sensor devices. By
directly producing and consuming valuable information from the IoT devices along
the whole supply chain and storing such data directly in its underlying blockchain,
AgriBlockIoT guarantees transparent and auditable asset traceability. To assess the
feasibility of the proposed solution, we engineered and deployed the so- called
from-farm-to-fork use-case: a classical food traceability scenario fostering
certified traceability of food along the whole supply chain, e.g., from
agricultural production (the farm- side) to consumption (the fork-side). Then, we
compare the two implementations, in terms of three performance metrics, namely
latency, CPU load, and network usage. The remaining of this paper is organized as
follows: Sec. II summarizes the current state of the art in the adoption of
blockchains as an enabling technology for the traceability in Agri-Food supply
chains; Sec. III describes the system architecture of AgriBlockIoT; Sec. IV
contains the analysis of our preliminary results; Sec. V concludes the paper.
This paper focuses on business to business (B2B) integration within the supply
chain, referring to the electronic data exchanged over the internet between
business partners and value-added service providers. Even the biggest organizations
lack the power, knowledge or capability to themselves design or deploy end-to-end
information integration trough supply network. For that reason, companies have
collaborated to accelerate integration under the concept of the Digital supply
chain (DSC). DSC collaboration is a multi-stakeholder environment involving
different needs and goals, in which big companies are seen as hub organizations
that lead the integration work, along with their main suppliers. Even competing
companies are collaborating to pursue integration of the entire supply network.
Value-added service providers play different roles, collaborating with common
interests to establish interoperability of systems across organizations. DSC should
offer companies competitive advantage: intermediates should offer fast integration;
logistics partners should offer visibility of deliveries, using tracking and
tracing features; information and communication technology (ICT) companies should
develop cost-effective cloud solutions; and finance providers should offer working
capital through the transaction banking services. The empirical study reported here
is a case study of a consortium of companies operating in global supply chain
environments. The project’s main objective was to move all stakeholders jointly
toward standardized integration of business transactions and collaboration
processes. The key interest was to implement common solutions, technology and
standards for integrating business processes within a large supply chain. The
consortium included large companies, suppliers, logistics service providers,
intermediate companies and banks providing supply chain finance. As the focus was
on system-to-system integration, the case is representative of DSC initiatives. In
DSC transactions, organizations currently execute process and data integration
through the trusted third parties, most often through the trade finance services of
banks. However, several advocates of blockchain technology (BC) have promised to
change this [1] by minimizing unnecessary use of third party intermediaries.
Advantageous features of BC include a public ledger of transactions without
transaction party identities, the use of public key infrastructure (PKI) to notify
counterparties about executable transactions and the concept of the smart contract.
The present article investigates how blockchain technology might support digital
supply chain integration. The main research questions are i) how can we accelerate
DSC integration and ii) how will blockchain technology support that integration?
Blockchain technology is regarded as a potential means of enhancing the security
and cost effectiveness of DSC transactions. In general, blockchain technology is
used to establish integration over the internet and can be understood as a many-to-
many integration model, deployed in the public cloud to conduct secured
transactions rapidly and at low cost. To develop a clear understanding of
blockchain design principles and functionalities, the present study is grounded in
a literature review and interviews with international experts in blockchain
technology. The field study included focus group sessions with highly experienced
business managers. While blockchain technology can clearly be used in both business
to business (B2B) and Internet of Things (IoT) machine-to-machine (M2M)
integration, this research focuses only on B2B transactions. In Section 2, we
describe digital business ecosystem (DBE) architecture as a framework for designing
requirements and functionalities for Digital supply chain integration. In Section
3, we describe the research process, including data collection and research
methods. Results are presented in Section 4, followed by discussion and conclusions
in Section 5. 2. Digital supply chains The benefits of Digital supply chain (DSC)
include cost-effectiveness of services and value-creating activities that are
advantageous to many actors in the ecosystem, including firms and their suppliers,
employees and customers [2]. According to Mentzer et al. (p.4.) [3], a supply chain
can be defined as a set of three or more entities (i.e., organizations or
individuals) directly involved in the upstream and downstream flows of products,
services, finance, and/or information from a source to a customer. This definition
highlights the role of information flows between firms, especially at activity and
business process levels. It follows that effective integration between actors
requires the integration of processes [4] and information [5] in the supply chain.
The DSC is characterized by the strategic and operative exchange of information
between suppliers (financial, production, design, research, and/or competition) to
enhance communication between actors in the chain [6]. In general,
interorganizational coordination is achieved by means of electronic links between
information systems, enabling automated and digitalized processing of source-to-pay
processes involving suppliers and customers in the supply chain [7]. This supply
chain information sharing and processing is not confined to the business process
level but also includes a vast amount of data from devices and sensors (IoT) and
from social media applications. Integrated supply chain information models are
essential in modern DSCs, and the role of information integration and service
automation has been identified as an important business driver [8]. The benefits
and value drivers of digitalization for supply chains are considerable. According
to Santos and Eisenhardt [9], the key motivation for supply chain integration is
the efficiency associated with minimizing governance costs, including the costs of
exchange with other ecosystem participants and with those within the individual
organization. Information technology-based cost savings enable more information to
be processed more accurately and more frequently, from more sources around the
world [10]. When properly automated, these information flows eliminate the need for
manual data entry and so reduce human error [11]. While it is widely acknowledged
that B2B integration builds supply chain efficiency [12, 13, 14, 15, 16, 17, 18],
current low levels of system interoperability continue to cause high investment
costs, and the potential benefits have not yet been realized [19, 20]. Other
identified benefits of DSC include reduced product or service costs, creating
competitive advantage and barriers to competition, reduced supply chain lead times
and increased flexibility in supply chain design [21]. Effectiveness of information
sharing refers to how information brings new value to customers and supply chain
actors in terms of services, decision making, visibility and prediction. Here, the
key capability is to deliver the right information to the right people at the right
time for decision-making purposes [22]. Previous research has highlighted how
information integration and service automation serve as important drivers of
business value in supply chains [23, 24, 21]) Additional value drivers include the
systemic integration and bundling of information about products and services to
create additional value for customers [24]. The present study continues to examine
how value can be created from big data in industrial B2B supply network
environments, and how interorganizational integration based on blockchain
technology should be organized in this new economy. Novel information exchange
services are likely to have a significant effect in broadening the functioning of
supply chains and related business models. For example, Kagermann et al. [26] noted
that, in Industry 4.0 environment, “manufacturing systems are vertically networked
with business processes within factories and enterprises and horizontally connected
to disperse value networks that can be managed in real time. Solid information
integration introduces new systemic value elements, both for service providers and
for industrial and public service users. Developing digital ecosystems for value
creation in transactional supply chain business processes leads to significant
business opportunities for actors in the ecosystem. Earlier findings related to
systemic global supply chain integration [8] identified four transformation
requirements for digital business ecosystems, which constitute a foundation for
business and innovation development, and for the present research. 4183 1) Business
model development: Companies must develop strategies and business models that
maximize innovation and effectiveness in leveraging digitalization and supply chain
integration services in their business offerings. 2) Information model platforms:
Appropriate information models are needed to collect, store and deliver information
in supply chains. This often requires the development of platforms and integration
between multiple platforms. 3) Business process standards for supply chain
connectivity: New competencies and solutions are needed for the development of
business process connectivity and standards. This relates to how trading partners
in the supply chain can be digitally connected to business process transactions. 4)
Operator services for data transfer between actors: Integration channel
intermediaries (e.g., operators) are needed to transfer and integrate information
across actors and systems. DSC establish the swift from manual transactions to
digitalized information flows in both intrafirm and interfirm operations.
Technology offers companies the option of reducing internal management costs and
increasing efficiency through the digitalization or sustaining competitiveness by
digitalizing external networks.
These intra- and interfirm relations relate to such decisions as “make or buy”, as
extensively discussed in Transaction Cost Economics (TCE), In Coase’s [26] theory,
the “make-or-buy” decision concerns whether a firm executes business activities in-
house or outsources them to the market [27]. In valuing and balancing factors in
this decision, firms weigh the governance costs involved in production (the “make”
decision) against the market transaction costs associated with market profits (the
“buy” decision). In brief, the TCE perspective is that the firm economizes on
transaction costs through the selection of internal governance costs for handling
market transaction costs [28]. Technology focuses on where a transaction occurs and
when goods, services or information are transferred across activities and systems.
Well- designed interfaces enable this transfer to occur smoothly [29]. Global trade
practices typically involve a range of business processes across organizational
boarders. Data model needs to be designed so that the information flow can be
transferred electronically end- to-end to secure interoperability within systems,
as discussed in the electronic data integration literature. The level of B2B
integration and investment can be estimated by means of different models. The
concept of investment cost is based on three variables: a) integration volume, b)
total amount of process integration and c) volume of transactions. In terms of
technology, standardization and service development, B2B integration models are
categorized as Manual operations, EDI, HUB and Cloud models. These integration
models are briefly described with the formula: Manual transaction integration: At
either end of this process, information has to be manually transferred from the
document to the receiving system. Integration volume is formulated as I = ∑t x 2,
where t represents each process transaction. EDI B2B integration model (Point-to-
point): all integration has to be design between all companies and the number of
processes integrated into the system. Integration volume is formulated as i = n2,
where n represents each process integration. Hub B2B integration model (one-to-
many); A single company can establish business process connections with
intermediates. Integration volume is formulated as i , where n represents each
process integration. Cloud B2B integration model (Many-to-Many): Software as a
service (SaaS) is operated over the internet and integration can be delivery to all
users. Integration volume is formulated as i = where n represents each cloud
process integration. While two organizations may exchange supply chain documents
directly via a document exchange platform, specialized intermediate companies are
often used to conduct supply chain transactions with related exchange of documents
[30, 31]. As well as the exchange of documents, payment(s) may form part of the
transaction. Payment(s) and exchange(s) of supply chain document(s) can be
conducted as a single (payment) transaction or as multi-tranche (payment)
transactions. Where payments are involved, financial institutions (banks) usually
act as the intermediate company (so-called “trusted third parties”). Banks refer to
this line of business as trade finance [32], usually involving one bank for the
seller and another for the buyer. In general, the seller’s bank provides guarantees
that the seller can supply and has delivered what was agreed, and the buyer’s bank
guarantees that the buyer has received what was delivered and is able to pay. Banks
may provide letters of credit, document collection, buyer/seller credit, bank
guarantees, trade insurance, factoring, forfaiting and other trade finance services
to their customers (see [1] for instruments used). Although these trade finance
services are well established for the financing of domestic and international
trade, they have significant limitations from a DSC perspective. First, fully
automated data transfer between organizations—in traditional trade finance
contexts, from the seller to the seller’s bank, from the seller’s bank to the
buyer’s bank and from the buyer’s bank to the buyer, or vice versa—is possible 4184
for payments and to a lesser degree for invoices. Although document collection and
especially letter of credit transactions may involve significantly more complicated
exchange of trade documents between the parties, such as bills of lading, shipping
documents and/or various certificates, a high proportion of supply chain documents
are still exchanged using a computer- paper-computer manual operation model.
Furthermore, both the letter of credit and document collection are trade finance
services designed to release a payment (tranche) by detecting that certain
conditions have been met—for example, that a shipment has been made and a bill of
lading has been sent. These services were not designed for the exchange of supply
chain documents between seller and buyer. As a consequence, a lot of documents are
produced using the seller’s information systems and are delivered on paper or in
electronic formats incompatible with the buyer’s information systems, requiring
manual entry or scanning into those systems. Second, the involvement of four
parties in a transaction, and in the exchange of supply chain documents, makes such
transactions cost-ineffective and slow. Although trade finance transactions are not
bank-mediated securities trade transactions with strict post-trade clearing and
settlement procedures, these models influence banks’ thinking, and so many things
can go wrong in the clearing and settlement of trade finance transactions that are
in part manually executed. A third limitation relates to cybersecurity. Banks’
information systems are among the most secure; data transfers of payments,
invoices, settlement and clearing instructions between banks are conducted using
standardized encrypted messages and message checking procedures over secure data
transmission platforms such as SWIFT. Nevertheless, criminals have been able to
exploit the vulnerabilities of these international banking networks to steal money
[1]. Enhanced security programs, such as the recently launched SWIFT security
programme, improve security but at the expense of cost and ease of use. The
promoters of blockchain technology suggest that the underlying reason for security
breaches is that the identities of parties to the transactions (and especially of
trusted third parties or banks) are known. It is argued that because these data
(including the bank account and security data of seller and buyer) form part of
electronic transactions, it makes sense to cyber criminals to break in and steal
such data, no matter how secure information systems are or how securely
transactions are transmitted. To address the limitations described above, we
consider the use of blockchain technology [1], the following features of which can
be seen as potential solutions: a public ledger of transactions copied to all nodes
of the blockchain network without transaction party identities [34]; the use of
public key infrastructure (PKI) to decrypt and encrypt a transaction and to notify
counterparties about the existence of an executable transaction with unique single-
time keys [34, 35]; and the concept of the smart contract [35]. One of the key
features of blockchain technology is that it maintains an open distributed ledger
of transactions without identifying parties to the transaction. In addition, the
ledger is copied to all nodes of the network [1, 35]. If a transaction is changed,
a new block is created and chained to previous blocks. Ledger data between nodes of
the blockchain network are matched at random intervals (every ten minutes on
average). As the consequence, there is no point in breaking into the ledger, as the
data are already public and do not include information about the identities of the
parties or their bank accounts. Even if one were able to break into the ledger data
and change a transaction or add a new one, matching of the ledger data between
nodes of the network would nullify such changes as invalid ledger transactions. At
the same time, the seller may notify the buyer (or parties may notify each other)
about the transaction and verify its existence from the public ledger. This
blockchain feature may superficially appear a significant departure from current
practice, where the identities of seller and buyer are known. In practice, a
traditional business transaction involves two parts: a public ledger entry about
the transaction and private messages between the parties about their identities,
with security keys for transaction data and location [36]. Combining these makes it
possible to bypass the trusted third party and to execute the transaction rapidly
at very low cost. The initiating party (seller) and the DSC document exchange need
to notify the other party about the existence and exchangeability of documents,
using public key infrastructure messaging. The initiator of the transaction
(seller) sends the other party (buyer) a piece of PKI software to decrypt and
encrypt the transaction identifier(s) attached to the documents exchanged. If the
receiving party forgets this single key security message, the transaction must be
repeated. This creates a new blockchain entry and a new security message. The
solution depends on combining public and private keys [34]. To conduct DSC
transactions and document exchange, parties must agree how that is to be done; this
is where smart contracts enter the picture [35]. According to Zsabo’s definition
from the 1990s, “a smart contract is computerized transaction protocol that
executes the terms of a contract. The general objectives of smart contract design
are to satisfy 4185 common contractual conditions (such as payment terms, liens,
confidentiality and even enforcement), minimize exceptions, both malicious
and accidental, and minimize the need for trusted intermediaries. Related economic
goals include lowering fraud loss, arbitration and enforcement costs, and other
transaction costs.” [1] Blockchain technology has made smart contracts possible for
single and multi-tranche transactions or document exchanges. In multi-tranche
transactions, each tranche can be separately dealt with as part (i.e., sub-
contract) of a smart contract. Clearly, there is a similarity between the concept
of smart contract and letter of credit and documentation collection trade finance
services. However, smart contracts, are extremely flexible and can be used to
automate DSC transactions at a very detailed level. For example, a smart contract
could be used to enable programmable transactions and machine-to-machine
communication in IoT; one such platform is IBM’s ADEPT (Autonomous Decentralized
Peer-To-Peer Telemetry) project. In general, requisite software components include
ledger (e.g., Enigma), security (PKI) and smart contract (e.g., Ethereum or ADEPT)
platforms, as well as software connectors [35]. Although some advocates of
blockchain technology strongly commend the ability to avoid trusted third party
intermediaries, this is not entirely necessary. Using a smart contract, the seller
and buyer can mandate a trusted intermediary to “supervise” the execution of a
transaction as in trade finance services. As part of a smart contract, the parties
may even agree that the trusted third party receives necessary security key(s) to
perform its role. Clearly, this is unnecessary in the context of direct exchange of
documents between two organizations, whether at physical or IoT document level. In
summary, blockchain technology appears capable of providing security and
flexibility at lower cost than traditional transactions. On the other hand,
blockchain technology cannot meet the need for standardization of electronic supply
chain documents; international document standards must be relied on for that
purpose, probably requiring their further development to ensure fully automated
transfer of documents between organizations. It should then be possible to use
blockchain to execute transactions and document exchange quickly, reliably and at
low cost. This synthesis of the literature suggests that cost- effective DSC
integration could be based on a cloud integration model, with ERP solutions based
on a private cloud and SME suppliers based on public cloud services, using
blockchain as an intermediate solution based on cloud integration. Our empirical
research addresses these requirements and functionalities in more detail.
About two decades ago, the internet emerged as an unprecedented and highly
disruptive technology that shook the foundations of many established businesses.
This upheaval proliferated throughout many supply chains (SCs) and led to the
restructuring of complete value networks (Yao et al., 2009; Dresneret al., 2001).
While the use of network technology to exchange data electronically (e.g. EDIFACT)
had existed long before, it was the widespread adoption of the internet for
commerce (both B2B and B2C) that heavily impacted supply chains (Lancioniet al.,
2003). The current blockchain development somewhat resembles those early days of
internet adoption, which was slow at first. The roots of the ARPANET, which was an
early packet switching network based on TCP/IP, date back to the end of the 1960s.
It was not until the commercial potential of the internet was fully realized in the
1990s that the World Wide Web yielded many user-friendly applications with both
positive and negative implications for businesses and individuals (Kambil, 1995).
With widespread adoption, the internet had a significant impact on supply chain
management by creating electronic marketplaces, helping to realize cost reductions,
increasing productivity, enabling e-procurement, integrating business processes and
allowing for the creation of customized services (Lancioni et al., 2003). It is now
the blockchain which offers similar promises, and a rigorous academic investigation
is needed into the extent to which it may help businesses to create value. The
general pattern of interest in the blockchain exhibits several years of slow
adoption followed by exponential growth starting at the end of 2015 and a spike of
the end of 2017, which was caused by massive public interest in Bitcoin (Google
Trends, 2018). Similar to the internet, the blockchain is not a single technology
but rather operates on a stack of technologies that includes the internet as an
infrastructure and uses the blockchain protocol for storing transaction records and
establishing consensus rules. Various applications such as smart contracts can be
operated on the application layer, yet the full range of potential applications is
still unclear (World Economic Forum, 2017). Proponents of the blockchain point out
that it enables the creation of a so-called “Internet of Value” (Deloitte, 2016),
through which property rights can be transferred online. This marks a key
development from the “Internet of Information”, in which users can share
information but cannot be prevented from creating infinitely many copies. The
ongoing discussions regarding the potential impact of the blockchain and lack of
research on this topic notwithstanding, many companies are investing huge sums of
money in blockchain- based solutions that bear the potential to revolutionize SCs.
According to Juniper Research, which conducted a study amongst 369 company
founders, executives, managers and IT experts, 76 per cent of respondents believe
that the blockchain could be “very useful” or “quite useful” for their company, 35
per cent expect significant internal disruptions and 51 per cent anticipate
significant disruptions to their partners or customers (Holden and Moar, 2017). An
IBM study reports that one-third of organizations are considering or actively
engaged with blockchain technology, with numbers varying by industry. Using input
from 2,965 C-suite executives the IBM study reports that early adopters
(“explorers”) are experiencing disruptions in their industry twice as often as so-
called “passives” (60 vs 30 per cent) and that explorers are much more likely to
disrupt a market or industry themselves by “changing the rules of the game” (21 vs
5 per cent) (IBM, 2017, p. 7). The whole blockchain market size is estimated to
grow from US$210.2m in 2016 to US$2,312.5m by 2021, at a compound annual growth
rate of 61.5 per cent (Markets and Markets, 2016). The academic relevance of the
blockchain has already been acknowledged for supply chain management (SCM) and
logistics (Kshetri, 2018). Furthermore, a substantial number of publications in
academic conferences and white papers are already being published which critically
investigate the blockchain (Romano and Schmid, 2017) and its potential applications
in the field of SCM/logistics (Hackius and Petersen, 2017; Oakley, 2017). For
academic research to be able to make impactful contributions that benefit the
industry, it is crucial that researchers apply their core competence of rigorous
research methodology to scrutinize blockchain and its potential implications on
SCM. The aim of this paper is threefold. First, following the suggestion from
MacInnis (2011) that conceptual contributions necessitate the identification,
delineation and differentiation of the particular entity or a domain, this paper
seeks to clearly define and delimit the domain occupied by the blockchain. Second,
to demonstrate the applicability of the blockchain within the field of
SCM/logistics, the basic functionality of the blockchain is explained to provide
some indication of the blockchain’s potential future impact on supply chains.
Third, the major goal of this paper is the development of a theoretical framework
for further research that allows the derivation of research questions which are
based on theory and enable methodologically rigorous research designs. The
framework we elaborate is based on four widely used general theories – principal
agent theory (PAT), transaction cost analysis (TCA), also called transaction cost
theory, resource- based view (RBV) and network theory (NT) (Halldorsson et al.,
2007) – which can be applied to explore the implications of the blockchain. The
combination of these four theories allows for the simultaneous consideration of
structural as well as managerial aspects from the perspective of new institutional
economics. This framework, which is made up of research questions pertaining to the
respective theories, allows for the further creation of middle-range theories and
propositions that can later be empirically tested and provides an initial
understanding of the “inner workings within key relationships” (Stank et al., 2017,
p. 6). It will therefore enable researchers to systematically investigate the
blockchain phenomenon and its potential implications from varying theoretical
standpoints. More specifically, it will help to answer two overarching research
questions: RQ1. How to structure a supply chain that incorporates the blockchain?
RQ2. How to manage a supply chain that incorporates the blockchain? Questions
regarding how to structure a supply chain (SC) are primarily addressed using PAT
and TCA, while questions about what is needed for managing such structures fall
under the domain of RBV and NT. This paper ends with a brief discussion of
theoretical and managerial implications and suggestions for future research. The
basic unit of a blockchain is a single transaction that involves one or more
entities. This could be a payment process but might as well be a transfer of
information. A cryptographic hash function, which takes an input and returns an
alphanumeric string of fixed length, is used to create so-called transaction hashes
that encode the contents of this transaction. These transaction hashes cannot be
used to recreate the original transaction and are visible in case the blockchain is
public. Several transactions are subsequently combined into one single block, which
in most cases is verified by so-called miners who deploy computing resources that
compete amongst each other to create the next block. If a block is successfully
validated, it is appended to the chain of previous blocks, hence the term
blockchain. A new block is connected with previous blocks in a way that makes it
increasingly hard to remove from the total chain. The whole process of validating
transactions and adding blocks in a public blockchain is fully distributed such
that no single controlling authority exists (Nakamoto, 2008; Raval, 2016).
Sophisticated procedures exist to circumvent fraud (e.g. double spending) which is
why it is sometimes written that the blockchain leads to trustless consensus. An
important characteristic of blockchains is their resistance to the modification of
data. Transactions on the blockchain cannot be later modified or removed because of
the linking of the blocks together. The longer the chain, the harder it is to make
modifications in previous blocks, and thus the higher the level of trust (Narayanan
et al., 2016). Impact of the blockchain on the supply chain Horst Treiblmaier
Supply Chain Management: An International Journal Volume 23 · Number 6 · 2018 ·
545–559 546 We thus define the blockchain as a digital, decentralized and
distributed ledger in which transactions are logged and added in chronological
order with the goal of creating permanent and tamper- proof records.
Decentralization refers to a situation whereby no single entity controls
transaction processing, while distribution relates to the computational work that
is divided between several computers. Distributed Ledger Technology (DLT) is a
broad term which describes all technologies that distribute information across
multiple sites, countries or institutions and which includes the blockchain. If a
dedicated group of owners or users exists, the ledger is permissioned and private
(e.g. a clearing or settlement network). If the usage is public, but the integrity
is maintained by trusted ledger owners, it is called a permissioned, public shared
ledger (e.g. a global financial transaction system). Finally, if the integrity is
ensured by the users themselves through untrusted consensus, this is called an
unpermissioned public shared ledger (e.g. a cryptocurrency such as Bitcoin) (UK
Government, 2016). 2.1 Industry adoption of the blockchain It was Bitcoin, a
cryptocurrency application of the blockchain,
which first drew public attention to this technology. In 2008, a seminal paper
entitled “Bitcoin: A Peer-to-Peer Electronic Cash System” was published under the
name of Satoshi Nakamoto, (Nakamoto, 2008), and in January 2009, the first open
source Bitcoin client was released with Nakamoto, himself being the first miner.
This name was later revealed to be a pseudonym and the actual inventor (or group of
inventors) of Bitcoin still remains unknown. In the years to follow, it was the
computer science and cryptography communities that were most occupied with the
technology, but attention broadened around 2010/2011 when Bitcoin started to take
off with exponential trade volumes and a dramatic price increase (Alabi, 2017).
Bitcoin has paved the way for a multitude of so-called Altcoins to follow, many of
which were actually derived (“forked”) from the original Bitcoin implementation.
Those Altcoins serve different purposes ranging from replacing fiat money to more
specific applications such as supplanting the use of the USA dollars in the
container shipping industry with tokens launched by open-source blockchain-based
platforms (MarEx, 2017). Current use cases go far beyond simply using the
blockchain as a technological platform for currencies and have now started to
include the implementation of so-called smart contracts, for example, on the
Ethereum platform. This was made possible by an extension of the basic
functionality of the blockchain that enabled the implementation of complex business
logic. Smart contracts are agreements between two or more contracting parties which
can be automatically enforced without any intermediaries. These agreements exist in
the form of software code on the blockchain platform, which ensures their autonomy
and self-executive nature based on predefined rules (Savelyev, 2017). The
blockchain is frequently labeled a “disruptive” technology, but, as Iansiti and
Lakhani (2017) point out, it would be more appropriate to call it a foundational
technology, as it can create new foundations for social and economic systems.
Although at present the full range of potential blockchain applications is still
unclear, many use cases have been suggested for various kinds of industries. A
notable example in manufacturing, SCM and logistics involves combining the internet
of things (IoT) and the blockchain. This combination has the potential, for
example, to enable connected vehicles that automatically communicate their current
status and smart locks that give access to real-world objects. Blockchain platforms
can also be used for SC tracking applications which keep a formal product registry
and are able to track possession of goods at different stages in the chain. Other
ideas include smart diagnostics, which will enable machines to monitor their state
and diagnose problems and smart contracts between manufacturers and vendors for the
procurement of supplies and service of machinery (Bahga and Madisetti, 2016).
Additionally, it would be possible to track the identity and reputation of
suppliers and to use smart contracts to automatically negotiate best prices in real
time while taking into account the seller’s reputation (Bahga and Madisetti, 2017).
On a more general level, Field (2017) predicts that the blockchain will lead to
improved SC visibility, SC optimization and better demand forecasting, as increased
transparency will make it possible to react in real time to unforeseen events. This
will also have a positive effect on inventory management. The general expectation
is that the blockchain will help to reduce fraud and errors, reduce transit and
shipping costs as well as waste and improve inventory management (JOC, 2017).
Blockchain is firstly invented by Satoshi Nakamoto in 2008 as a cryptocurrency
called “Bitcoin” [1]. It is proposed as a public ledger in a peer-to-peer (P2P)
distributed network. Despite an idea to replace the existing fiat currency,
blockchain is known as a great innovation to record and store data on a distributed
ledger with an effective protection mechanism. The blockchain technology provides a
novel approach to building trust in a trustless environment and thereby guarantees
data integrity, availability, traceability and security in data management [2].
Since the debut of Bitcoin, blockchain technology has experienced several rounds of
evolution in the past decade. At the beginning, most of the blockchain applications
are de- veloped as cryptocurrencies. The first milestone in blockchain evolution is
the introduction of Ethereum in 2014, where the concept of distributed contract has
been firstly applied into blockchain [3]. From then on, the blockchain is no longer
limited to recording financial transactions but a platform to execute arbitrary
code on distributed applications [4]. How- ever, the cryptocurrency is still a
compulsory component in Ethereum to maintain the trust and consensus among the dis-
tributed network. In December of 2015, the Linux Foundation announced the creation
of the Hyperledger project, which marks another significant evolution of blockchain
technology. The Hyperledger is advertised as an umbrella project of open source
blockchain and related tools. It supports multi- ple execution platforms and offers
developers a wide range of API choices in different programming languages [5]. In
Hyperledger projects, the cryptocurrency ceases to be a native and mandatory
component and instead the concept of “smart contract” becomes the core feature of
blockchain projects. The blockchain is placed into a context of pervasive
computing, and those distributed applications in blockchain system are enabled to
interact with the physical world through ubiquitous IoT devices [6]. Nowadays, a
blockchain application could be analyzed from 4 perspectives – (1) a distributed
ledger, (2) the cryptography behind, (3) the choice of consensus protocol and (4)
the smart contracts [7]. In blockchain, all the data is inserted into and
maintained by a public distributed ledger in form of transactions [8]. The ledger
consists of a series of blocks in irrevocable order and open to access by any
participants within the network. The transaction is the smallest unit to record
data in the blockchain system. Every a fixed number of transactions will be
enclosed into a block. Consensus is another key component of a blockchain system to
ensure the distributed network is able to eventually reach an agreement although
there are some malfunctioning parties. The consensus protocol is an algorithm
essentially designed to solve the Byzantine General Problem in a distributed
collaboration and it is critical to maintain the fairness and liveness of a
blockchain system [9]. The best known consen- sus protocols includes proof-of-work,
proof-of-stake, practical byzantine fault tolerance (PBFT), etc [7], [10].
Cryptography is used in blockchain to guarantee the data integrity and security.
Each transaction or block contains a unique digital signature, which allows an
arbitrary user to easily verify its authenticity [8]. Moreover, the integrity of a
block and all enclosed transactions is protected by a Merkle Delivery Performance &
Risk Analysis Report Staff Manual Input System Status Update Data Input GPS
Location Environmental Data Layer Transaction Layer Ledger Layer Block #n Timestamp
Block Hash Previous Block Hash Digital Signatures Transactions Digest (Merkle Tree
Root Hash) Critical Data Identification & Collection Business Intelligence Layer
Quantification of Performance Data Evaluation of Smart Delivery Performance
Contract Layer Finance & Accounting Manufacturing Strategic Planning Logistics
Operation Customer Relationships Supplier Liaison Transaction Series Number
Timestamp Digital Signatures of the Author Author ID (Staff or device) Data Payload
Raw Data Input Block Mining & Verification Business Analysis Smart Contract
Execution Transaction Creation BUSINESS PROCESSES BLOCKCHAIN FRAMEWORK Fig. 1: The
Layered Architecture of DelivChain and Corresponding Business Processes in Supply
Chain Management tree root hash. Any alteration in that data will result in a
completely different hash value. As each block contains the hash value of its
previous block, any modification made on the data within it will destroy all the
subsequent blocks on the same ledger. For those reasons, it makes an attacker
impossible to forge or tamper the data stored in the ledger [7]. Lastly, smart
contract could be understood as an event- driven program to be executed at the
moment a transaction is taking place. A smart contract exists as a reusable
compiled source code stored in the blockchain system which could be automatically
triggered to perform one or multiple contractual clauses at some specific
circumstances. A smart contract could be simple as digital signature validation or
financial balance checking. However, the complexity of smart contract grows rapidly
along with the evolution of blockchain from a cryptocurrency to an integrated
solution system in nowadays industry and business. II. BLOCKCHAIN FRAMEWORK In
supply chain management (SCM), the most commonly used metric for delivery
performance is so called “OTIF” (On- Time In-Full). The OTIF is a percentage value
calculated from the division of the number of deliveries on-time in- full over the
total number of planned deliveries. It transforms delivery performance from a
qualitative description to a quan- titative value and thereby facilitates the SCM
in evaluation of the overall business performance [11]. The classic OTIF model has
a limitation that it only enables business organi- zations to passively evaluate
its delivery performance at post- delivery stage. Moreover, the lack of
transparency and trust in traditional SCM makes business organizations difficult to
obtain the data from other parties in a timely manner, and consequently influences
the feasibility of real-time delivery performance evaluation. Under such
circumstance, we pro- posed a blockchain framework for SCM called “DelivChain”, and
we explained the assessment model for real-time delivery performance evaluation in
the previous literature [12]. DelivChain is designed as a consortium chain that
only allows access and contribution from permissioned users, which makes it
different with popular open access blockchain plat- forms like Bitcoin and
Ethereum. A DelivChain instance is initialized for a specific contract that
involves a group of organizations spanning over different stages in a supply chain.
The staff and all data input devices belonging to the partic- ipating organizations
are considered as users of DelivChain so that each of them is assigned to an
account to access and contribute to the ledger. Prior to joining in the network,
each user needs to generate a public and private key pair by following a commonly
agreed encryption algorithm, share its public key across the network and meanwhile
ensure the private key would not be known by any others. The network is usually led
and regulated by the final manufacturing party that integrates all materials and
semi-finished products into the final product for the customer delivery. The
functionality of DelivChain is implemented to capture all the data related to the
latest status or progress through- out the supply chain and finally transform those
raw data into analytics reports and profitable business intelligence. We show the
layered architecture of DelivChain framework and corresponding business processes
in F) Fig. 2: Merkle Tree Hash Root Algorithm of Transactions in a Block The data
input layer of DelivChain defines the source of raw input data that can be used in
subsequent layers. The raw data comes from both production and delivery happening
in the supply chain. It could be recorded manually by staff, or automatically by
the system. All the raw data captured are later formatted into a data structure
called “transaction” in the next layer. A transaction is usually created
immediately after a raw input data entity has been obtained, and then broadcast to
the network for verification. A DelivChain transaction instance contains one raw
input data entity and other relevant details includes the ID of input staff or
device, the tracking number, a timestamp and an optional note-to-user. All the
transactions which have passed the verification are distributed in the network and
sorted in chronological order by their timestamps. Smart contract is the core
functionality of DelivChain to bring benefits to stakeholders of the supply chain.
In Deliv- Chain, a smart contract is performed right after the submission of a new
transaction. The smart contract completes all role- based logical operations to
select useful raw data from the ledger and then transfer those real-time raw data
to a series of values which are properly formatted for business analytics. In
ledger layer, all the recently created transactions are placed in a distributed
pool across the network and wait for the next block miner to package all of them
into a new block and append into the ledger. As in Fig. 2, those transactions as-
sociated with one block are not saved as text but a hash digest generated by
calculating the root of a Merkle Tree. DelivChain is designed as a consortium
blockchain where a certain level of trust exists among the participants. For that
reason, it adopts Practical Byzantine Fault Tolerant algorithm as the consensus
protocol. The miner of next block could be elected from the active participants at
the moment of new block being appended to the ledger. Moreover, there could also be
an administrative
account randomly determines and appoints the miner of the next block. In this way,
a block, including all the transactions associated with it, becomes permanently
immutable after being appended into the distributed ledger. The business
intelligence layer at the top denotes the application deployed upon our DelivChain
system to perform business analytical tasks. It could be done purely automati-
cally by using a business analytics software, or mixture of systematic analytics
and manual analysis. The goal of this layer is to transform real-time quantitative
values that reflect the estimated delivery performance to a periodical qualitative
report written in business readable language and expression.
A supply chain (SC) is an essential aspect of every business that consists of down-
stream and upstream activities between various organizational stakeholders across
functional verticals, generating value through the efective and efcient delivery *
Satish Kumar skumar.dms@mnit.ac.in Extended author information available on the
last page of the article S. Sahoo et al. 1 3 of products (e.g., goods, services)
[1, 2]. However, SC activities can produce not just desired but also undesired
consequences [3, 4], raising concerns about its sus- tainability on a range of
economic, environmental, regulatory, and social issues [5, 6]. Furthermore,
customers may lose trust in a frm and stop investing in it if they feel that the
frm has not kept itself sufciently accountable to the preservation of cultural
diversity, the environment, and other societal expectations [2, 3, 7]. In this
regard, frms are increasingly engaging in sustainability practices and demanding
that their SC partners practice the same in order to satisfy their social
responsibility and sustain their competitiveness in the marketplace [4, 8, 9]. The
idea and practice of sustainable SC management (SSCM) has gained signif- cant
traction, with numerous frameworks developed, introduced, and implemented across
various sectors [10–13]. In essence, SSCM is characterized by the triple bottom
line (TBL) model that aims to accomplish an equilibrium between environ- mental
protection (planet), social responsibility (people), and economic prosperity
(proft) while managing the SC [5, 14, 15]. The agreement among SC partners and
their commitment that raw materials, products, procedures, and practices within the
SC adhere to sustainability requirements and regulatory compliance are crucial cri-
teria for SSCM [3, 4, 15]. In this regard, concerns have been raised as to whether
traditional information technology (IT) systems can facilitate and support the fow
of sustainability details across multi-echelon SC (upstream and downstream) for the
safe, transparent, and reliable authentication of product/process exchanges among
SC partners [1, 14]. Emergent information and communication technologies (ICTs)
have been touted as solutions to complex issues in SSCM, though the growing
penetration of ICTs in SC activities has also led to increasing operational
complexity for business across all sectors [16–19]. Specifcally, emergent ICTs are
undermining traditional workplace activities, forcing frms to change or modify SC
strategies in light of digitization [20, 21]. Given that ICTs are becoming
inextricably linked to SSCM [22], a new era of functional integration (e.g.,
enterprise resource planning system) involving block- chain tags that embed
accountability and transparency in end-to-end SC transactions between members in a
multi-tier SC is rapidly emerging [2, 23, 24]. A noteworthy exemplary is smart
contracts, which are programs recorded on a blockchain that get activated when
certain criteria are satisfed [9, 20]. Smart contracts are often used to automate
the implementation of an agreement with efciency and security, thereby instilling
confdence among transacting parties with no intermediary participation or time
wasted [12, 14]. Blockchain is a state-of-the-art technology emerging from the
Fourth Indus- trial Revolution (IR4.0) [25–28] that holds immense potential in the
digitization of SC [29, 30], with features such as data immutability, operational
consistency, record tracking, and a consensus mechanism that creates a trusted
business eco- system built on cryptographic evidence with fewer or no
intermediaries [1, 31]. Specifcally, blockchain operates on a highly secure and
live distributed ledger database that facilitates informational exchanges among SC
partners to allow them to track the assembly of products from the moment they are
procured until they reach the end user [28, 32, 33]. For example, the distribution
of COVID- 19 vaccines worldwide has been powered by blockchain, enabling
manufacturers 1 3 Blockchain for sustainable supply chain management: trends... to
proactively monitor its delivery and manage undesirable incidents (e.g., drug
recall), and instilling a sense of confdence among consumers in the traceability of
the vaccines that they receive [34, 35]. In this regard, blockchain empowers all
members in the SC with real-time visibility into SC activities, thereby optimizing
inventory management and improving response to SC issues [28, 36–38]. More
importantly, incorporating cutting-edge ICTs such as blockchain in SSCM can address
not only the barriers to accountability and traceability in SC [39], but also
promote coordination and improve transparency as SC members around the world become
more integrated through its use [32, 40, 41]. As policymakers and regulators
increase pressure on focal frms to take sus- tainability actions, focal frms must
direct each member in their SC to follow a common set of sustainability guidelines,
which must be traceable, validated, and authenticated by SC members within focal
frms’ network [42, 43]. Using cryp- tographic keys, blockchain is capable of
recording all transactions within a SC network, protecting it with a hash pointer
function in each block of transaction [43–46]. In other words, blockchain operates
on secured frameworks necessary for sustainability management within the SC network
to prevent data falsifcation by SC members or cyberattacks such as identity
impersonation and sybil attacks [47–49]. The distributed and irreversible ledger of
blockchains also renders trans- actions among SC partners and focal frm
irremovable, thereby providing a com- plete record where every activity within the
SC can be tracked for compliance in the long run [5, 50]. In this regard,
blockchain provides visibility and trans- parency while protecting privacy of SC
exchanges among SC partners and focal frms [51–53], thereby signifcantly
contributing to SSCM [33, 54, 55]. To gain a deep and high-quality understanding of
the application of blockchain for SSCM, this paper conducts a systematic literature
review of articles published in high-quality journals to unpack the distinctive
peculiarities characterizing high-quality research at the intersection of
blockchain and SSCM. The focus on “high-quality” is important given the increasing
importance of quality in schol- arly research and the rise of predatory journals
[43]. Though several reviews on blockchain and SC management avail, which were
mostly concerned about the present state of blockchain adoption and future
opportunities in SC [23, 48, 49, 56], and the technical advantages and challenges
of blockchain implementation in SC [33, 39, 47, 57], few reviews sought to explore
and link blockchain’s tech- nological capability to SC sustainability, albeit
scantly [39, 43, 56], with only a single review involved in an explicit
investigation, albeit narrowly to the circu- lar economy [33] (see Table 1).
Noteworthily, no review, to date, has attempted to take stock of the extant
literature relating to the application of blockchain for SSCM, which leaves
understanding of the utility of blockchain for sustainable practices in SC
incomplete. Similarly, no review has focused solely on articles published in high-
quality journals, which leaves readers of reviews susceptible to low-quality
insights of the feld [43]. This is especially concerning in instances where
multiple databases were used (see Table 1), which leaves greater room for errors
and inefciencies to manifest due to the large extent of duplication that emerges
from such a review strategy [58, 59].
In the past, most manufacturers produced almost everything in house. But now, high
pressure on the prices and the global competition forced them to focus on their
core competences like engineering and final assembly as original equipment
manufacturers thus outsourcing almost the whole manufacturing operations. These
higher levels of complexity are the result of dramatic changes in manufacturing and
distribution, including globalization and outsourcing. As a result, independent
firms manage different parts of global supply chains. Each firm in the supply chain
sets strategic and operational goals to maximize its own profit by using local
information such as cost structures, profit margins and forecasts. Even though
advances in information technology enable firms to collect, process, and share
information, firms may be reluctant to do so because of conflicting incentives.
Aligning incentives improves firms’ profits and sustains the use of information
technology. In this situation, it is important to build competitive supply chain.
To build it, Information in supply chains is one of the most valuable resources for
manufacturers. Due to the huge amount of produced and exchanged data needed for the
production activities, it is essential to identify the most useful ones and to
focus only on the "strategic transaction" leading to potential improvements at the
supply chain level. The coordination of information, as well as operations and
logistics optimization, has become increasingly more difficult with recent
increases in supply chain complexity. We need to discuss incentive problems to a
major risk imbalance such as capacity risk. Because of the imbalance, the impact of
capacity risk is more severe for a decentralized supply chain than for a vertically
integrated supply chain. To solve this problem, we propose a blockchain based
solution to address the double marginalization problem. The structure of the paper
is as follows; Section II describes the problem of supply chain; section III
proposes our solution, whereas section IV describes related works, and concluding
remarks are found in section V. II. PROBLEM OF SUPPLY CHAIN Demand forecasting is
becoming difficult because of short product life cycles and long production lead-
times. Then, supply chains face the risk of either excess capacity due to low
demand realization or lack of product availability. In a decentralized supply
chain, lack of proper capacity risk sharing increases the cost of capacity risk. To
deliver on time, the contract manufacturer secures capacity in advance of an
original equipment manufacturer order. For such a supply chain, if consumer demand
turns out to be high, both the contract manufacturer and the original equipment
manufacturer face upside capacity risk. However, if consumer demand turns out to be
low, only the contract manufacturer faces downside capacity risk. To reduce
capacity risk for each party depends on the contractual agreements. Under a
wholesale price contract, the original equipment manufacturer pays a wholesale
price w to the contract manufacturer for each unit ordered and sells the product to
the market at r per unit. The contract manufacturer secures capacity at a unit cost
of c, which could represent an equivalent annual cost of capacity. So, the contract
manufacturer's marginal profit w-c is less than the vertically integrated supply
chain's marginal profit r-c. This difference is known as double marginalization.
The contract manufacturer protects itself by securing less capacity than what would
be optimal for a vertically integrated supply chain. The original equipment
manufacturer may eliminate this adverse effect of decentralization by sharing the
contract manufacturer's upside 2017 IEEE 19th Conference on Business Informatics
2378-1971/17 $31.00 © 2017 IEEE DOI 10.1109/CBI.2017.56 140 capacity risk. Thus,
the contract manufacturer's marginal cost is c, whereas the original equipment
manufacturer's marginal cost is zero. To maximize profit of each party, the
original equipment manufacturer can agree to pay back p per unit of unused
capacity. This would reduce the contract manufacturer's marginal cost to c-p and
induce the contract manufacturer to build a higher capacity, thus aligning
incentives. We refer to this as a payback contract. The severity of the risk
depends on demand forecast information asymmetry. For example, under a wholesale
price contract, the original equipment manufacturer may influence the contract
manufacturer’s capacity decision by increasing the demand forecast. Increasing the
demand forecast does not change the original equipment manufacturer's behavior by
capacity risk but reduces its capacity risk exposure. Then, the contract
manufacturer does not consider forecast information by the original equipment
manufacturer to be credible. Under a wholesale price contract, lack of credible
forecast information sharing makes insufficient capacity when the original
equipment manufacturer places actual orders. Since forecast manipulation is
widespread in many industries, most manufacturers often submit "phantom orders" to
induce their suppliers to secure more capacity. Through observation of several
industries, the unit cost of capacity and the degree of forecast information
asymmetry are two primary drivers of capacity risk. There exist two types of
contracts that enable credible forecast information sharing. The first contract
type is a capacity reservation contract, which holds the original equipment
manufacturer accountable for its forecast information by requiring a fee for
reserving capacity. The contract manufacturer provides this contract as a menu of
fees for corresponding capacity level that the original equipment manufacturer may
reserve. The optimal reservation price has the characteristics of a quantity
discount. The second contract type is an advance purchase agreement, which provides
an option to the original equipment manufacturer to place firm orders at an advance
purchase price before the contract manufacturer secures capacity. This agreement
credibly signals the original equipment manufacturer’s forecast and induces the
contract manufacturer to secure the necessary capacity. Depending on the per unit
cost of capacity and the degree of forecast information asymmetry, original
equipment manufacturer and contract manufacturer can choose among structured
agreements that enable a mutually beneficial partnership. When degree of forecast
information asymmetry is middle level, capacity reservation contract is preferred.
And when degree of forecast information asymmetry is high and capacity expansion
cost is low, Advance purchase contract is preferred. When forecast information
between the parties is highly imbalanced and per unit cost of component capacity is
low, then these agreements allow that the advanced purchase contract generates
higher profits for both parties. However, supply chain is complicated by today's
global trading systems as shown at the top in Figure 1. International Global Supply
Chain Figure 1: Shared Transaction on Supply Chain Management Information sharing
of SCM Data cooperation of conventional SCM VMI VAN EDI POS Primary supplier
Secondary supplier Manufacturer Wholesaler Retail Store Primary supplier Secondary
supplier Manufacturer Wholesaler Retail Store 141 shipment cost is becoming
expensive and more variable than a domestic shipment. Then we need to improve the
contract types to reduce capacity risk for global supply chain. As shown at the
middle in Figure 1, there are many data exchange systems for Supply Chain
Management such as POS (Point of Sales), EDI (Electronic Data Exchange), VAN (Value
Added Network) and VMI (Vendor Managed inventory). These systems realize only
systematization of current applications and the individual optimization within the
company. The information about object (material, product etc.) is succeeded between
players like a baton relay on the supply chain. furthermore, peculiar judgment and
intention are added by each player. In other words, object is only one from
beginning to end of supply chain, but several kind of information will exist on
supply chain. Therefore communication takes more time and the freshness of the
information is declined. When it can keep the freshness of the information, Supply
chain earns the benefits as shown in figure 2. For supplier and manufacturer, it is
possible to adjust production with manufacturers because supplier can acquire
downstream information more from makers. Supplier will always take stock risks when
manufacturer produce product based on the predictive information from the maker as
before, but he can avoid it by information sharing. For Retailer, because supply
chain can share ordering from the situation of POS in real time, it is possible to
supply product to a store automatically. It can reduce supplement lead time and
loss of sale opportunity. The operation cost can decrease by omitting ordering
duties. Transport business can optimize both duties in the storage and arrangement
of the asset (person and truck) by sharing the plan information of the shipment at
an early stage. Collection, delivery and transportation on time make reduction of
transportation cost and improve distribution service level. We can explain another
benefit of information sharing as well. For example, In case of some components’
delay, manufacturer may order substitutes according to the estimated delay time.
But it is difficult to estimate the arrival time without finding material flow on
real time. As a result, it makes loss of sales opportunity and manufacturing cost.
In case of global supply chain, physical transport and logistics activities become
widespread. There are the parties concerned and each party grasps material flow
within its responsibility. It means shipping agent grasps their ship’s location
information
and land cargo carrier traces their truck’s position, but nobody can understand
the status of whole supply chain. There needs efforts to find material flow because
each agent provides only web service to trace each flow. To reduce inventory
carrying costs and improve supply chain efficiencies, “Visibility” of supply chain
is needed. Visibility of supply chain is defined as the openness of specific
information related to product orders and physical shipments, including transport
and logistics activities. Visibility makes reducing costs and improving operational
performance via multi-tiered global supply demand networks. It is necessary to
consider accurate analytics to reduce variability and eliminate dwell time as well.
To optimize trade lane performance, you also need accurate visibility into
individual order and shipment status. And it must realize flexible inventory
adjustment via global supply chain. For optimized inventory management, it is
necessary to find the status of inventory as "what, where and how many" on real
time. We need to discuss how to realize the situation.
It was found that the application of blockchain technol- ogy in various industrial
segments is nowadays a growing trend. This technology supports a decentralized
digital ledger system that provides trustworthy information exchange be- tween one
party and another. This trustworthy decentralized ledger system can be applied to
logistics and supply chains to provide mutual benefits. Supply and logistics chains
are becoming more digitalized day by day due to the advent of up-to-date
technologies. This technological support may en- sure dynamic supply chains, where
communications among the stakeholders and information exchange can be orches-
trated in a real-time environment. Such a real time commu- nication pattern enables
the logistics and supply chain to be more transparent to the end users (Addo-
Tenkorang et al., 2012; Addo-Tenkorang and Helo, 2016; Stevens and John- son,
2016). In order to achieve authentic and real time infor- mation exchange between
supply chain stakeholders, it is necessary to adopt useful technologies such as
sensor-ena- bling technology, the internet of things and cloud database systems
(Morten, 2018). The integration of these technolo- gies with the supply network
offers easy access to customer needs through effective sharing of the tracking
information of the product or service deliveries. Often this technological
integration typically causes high costs with slow diffusion (Korpela et al., 2017).
This study researches supply chain and its integration with blockchain technology.
This technol- ogy can support achievement of disruptive transformation in digital
supply chain networks via visibility. Continuous monitoring can be provided with
such visibility to ensure im- proved supply chain performance. Today’s supply
chains are inherently complex, consist- ing of multi-echelon, geographically
disjointed entities com- peting to serve consumers (Saberi et al., 2019).
Globaliza- tion, government policies, and diverse cultural and human behavior make
the evaluating of information and managing risk in supply chains very difficult
(Ivanov et al., 2018). Bet- ter information sharing and verifiability can overcome
such risk, which is caused by inefficient transactions, fraud, pil- ferage, and
poorly performing supply chain management. Traditional transactions of luxury and
high value items mainly rely on paper certificates and receipts, which can eas- ily
be lost or altered. In fact, lack of transparency in the sup- ply value of any item
prevents supply chain entities and cus- tomers from verifying and validating the
true value of that item. The cost associated with handling such transparency
reliably also complicates the managing of traceability within the supply chain.
These issues create questions as to whether the existing information systems can
support getting the re- quired information for the timely provenance of goods and
services in a secure manner, and in a way, which is clear and robust enough to
trust (Saberi et al., 2019). The solution to Sivula, et al.: Requirements for
Blockchain Technology in Supply Chain Management: An Exploratory Case Study 40
Operations and Supply Chain Management 14(1) pp. 39 – 50 © 2021 these complicated
problems can be ensured through improv- ing supply chain transparency, security,
durability, and pro- cess integrity. Blockchain technology may be the answer to
this problem. The concept of blockchain, which is an appli- cation of new
technological developments and applications, supports these improvement objectives
in being more organ- izationally, technologically, and economically feasible (Swan,
2015; Abeyratne and Monfared, 2016). Blockchain technology provides a decentralized
“trust- less” database that permits global-scale transactions and de-
centralization amongst various supply chain parties (Crosby et al., 2016; Helo and
Shamsuzzoha, 2020) and it is making a substantial impact in logistics and supply
chain manage- ment. Nowadays supply chain managers are starting to rec- ognize the
possibilities of this new technology which has high potential to increase
transparency in the supply chain (Francisco and Swanson, 2018). In meeting
consumers’ de- mands for supply chain transparency, the arrival of this tech-
nology seems timely (Francisco and Swanson, 2018). In a supply chain context,
transparency refers to the information available to companies related to
operationalizing the origins of raw materials and providing the context for final
products or services (Skilton and Robinson, 2009). There are several use cases that
exemplify the possibilities of and concerns with blockchain technology. For
instance, the container man- agement of the Maersk company and its partnership with
IBM is conducted cost effectively through blockchains (Groenfeldt, 2017). The
management of its sea food supply chain with transparency and the validity of
sustainable prac- tices has been conducted by Provence, a blockchain service
provider (Steiner and Baker, 2015). The examples show the potential uses of
blockchain have been discussed extensively in the literature in terms of the issues
associated with envi- ronmental, economic or social aspects. In the case of supply
chain management, it is necessary to maintain supplier-customer relationships,
process syn- chronization and data harmonization in a complex, dynamic network that
is susceptible to vulnerabilities in a global en- vironment (Wamba et al., 2017).
In order to ensure such a relationship, supply chain stakeholders need to consider
real- time communication, collaboration, trust and transparency, which yield
mutually beneficial outcomes and competitive advantage. Today’s advancement of
technologies enables faster communication amongst supply chain stakeholders through
big data (Addo-Tenkorang and Helo, 2016; Huang and Handfield, 2015; Kache and
Seuring, 2017; Barbosa et al., 2018), the internet of things (IoT) (Qiu et al.,
2015; Bag et al., 2018; Papetti et al., 2019; Usama & Ramish, 2020) and blockchain
(Mainelli and Milne, 2016; Jordan and Ras- mussen, 2018; Kshetri, 2018), amongst
others. This study particularly focuses on the application possibility of block-
chain technology to improve global logistics and supply chain network. To maintain
supply chain integrity, authenti- cation and trust, stakeholders are advancing
toward the adop- tion, development and implementation of blockchain tech- nology as
a backbone of their business operations. Blockchain is a technology, which allows
digital infor- mation to be distributed and it exists as a shared database, which
is not stored in any single location but remains truly public and easily verifiable
(Nakamoto, 2008). Blockchain can be applied successfully to execute supply chain
manage- ment more efficiently. From the three studied cases, it is no- ticed that
there are further opportunities and the potential to apply blockchain in supply
chain management. This technol- ogy also provides added benefits to different types
of pro- jects with respect to the transparency and visibility in the to- tal value
chain. Considering the unique features of block- chain technology, the objectives
of this study can be formu- lated as: 1. To analyze the key technical and economic
aspects of blockchain 2. To identify the barriers and obstacles to blockchain ac-
ceptance in the global marketplace 3. To harness the implementation possibility of
block- chain in supply chain management The paper is organized as follows. Section
2 outlines the literature review related to the basic architecture of blockchain
and its application to supply chain management. Research methodology is highlighted
in Section 3, while three use cases of blockchain in the supply chain are illus-
trated in Section 4, along with accompanied opportunities and challenges including
various managerial aspects of ap- plying blockchain in the supply chain. The
overall research findings are discussed and concluded with future research di-
rections in Section 5. 2. LITERATURE REVIEW The research background and associated
literature are reviewed based on basic concept of blockchain, its architec- ture,
and its application in supply chain. During this literature research, focus was
given on the operation strategy of block- chain and its suitability to manage
global supply chain with respect to transparency, authenticity and trust. During
litera- ture research several keywords were used such as block- chain, its
architecture, blockchain in supply chain, technical and economic aspects of
blockchain and smart contract. Such keywords help to identify suitable and recent
references on blockchain technology and its progress so far. Blockchain is a new
technological revolution, basically a growing list of records, called “blocks”,
which are con- nected by cryptography (Narayanan et al., 2016). Bitcoin, a first
digital cryptocurrency, was first introduced by using blockchain technology in 2008
(Batwa & Norrman, 2020). This distributed ledger system is typically managed by a
peer-to-peer network collectively adhering to a protocol. It consists of blocks of
chain, which are marked with a timestamp and are literally tamper-proof (Nguyen,
2016). Each block is considered as a single database, which is then publicly
distributed (Sadouskaya, 2017). There are three types of blockchain namely, public,
pri- vate and hybrid. The public blockchain allows anyone to par- ticipate as
users, miners, developers or community members, while in private one, users need
permission to join the net- works. The hybrid blockchain combines the privacy
benefits of a permissioned and private blockchain with the security and
transparency benefits of a public blockchain. This kind of blockchain increases the
security of transactions and of- fers benefit from the combined hash-power being
applied to the public chains (Bussmann, 2017; Smith, 2020). 2.1 Basic Architecture
of Blockchain
Blockchain technology is considered as a distributed ledger system, which is the
culmination of a decade’s work by “an elite group of computer scientists,
cryptographers, and mathematicians” (Gupta, 2019). In such a distributed Sivula, et
al.: Requirements for Blockchain Technology in Supply Chain Management: An
Exploratory Case Study Operations and Supply Chain Management 14(1) pp. 39 – 50 ©
2021 41 ledger system, each party initiates a transaction process by creating a
block, which is then verified by multiple comput- ers within the distributed
network. This verified block then is considered as the starting point for the
consecutive blocks within a chain, and its contents are passed from party to party
in the chain. Necessary information within the block is stored across the
blockchain in multiple copies, thereby creating an indestructible single unique
record. The data or information stored within a block generally can never later be
changed or falsified, until and unless by changing or falsifying every sin- gle
copy of the ledger distributed across the net, which is ef- fectively impossible
(Apte and Petrovsky, 2016). The architecture of blockchain consists of a sequence
of interconnected blocks. The basic idea of the architecture is a connected series
of blocks using the hash of previous blocks that ensure the integrity of the
blocks. Figure 1 pre- sents an example of blockchain architecture. From Figure 1,
it is noticed that each block consists of a block header and transaction counter.
Each block header is composed of a block version, Merkle tree root hash, time
stamp, nBits, nonce and parent block hash. Figure 1 Basic architecture of the
blockchain (Zheng et al., 2017) The blockchain is a digital ledger that stores
various transaction information publicly after verifies the transaction by nodes.
Figure 1 visualizes the basic structure of the blockchain technology. Each of the
transaction within the blockchain is validated by the nodes. All the transactions
are secured by using the hash function, which is cryptograph- ically protected. Any
transaction is connected by its previous transaction through its hash value (Tama
et al., 2017). In this way, transactions are securely integrated with each other
and maintains its authenticity. Due to such security pattern, once a transaction is
added to the blockchain no one can modify or alter it. In addition to such security
of transaction, block- chain also uses some of the concepts such as proof of
concept and proof of work as well as proof of stake concept to vali- date the
transaction (Mohanta et al., 2018). 2.2. Application of Blockchain in Supply Chain
Management Delivering and producing goods involve several points and, therefore,
have several stages and locations. Several challenges exist in supply chain
networks related, for in- stance, transparency and performance monitoring. These
can cause several problems like misunderstanding between or- ganizations (Burgess
et al., 2006; Williams, 2015). Tracking of the products and goods are important for
customers and these problems can be a major issue, for instance, in quality and
condition monitoring (Dickson, 2016). Quality manage- ment is crucial in supply
chains (Shaiq et al., 2020). Fast data distribution between different organizations
creates transpar- ency between organizations and, therefore, improve the effi-
ciency in the supply chain networks. The utilization of block- chain provides
transparency and security for logistics, which have been seen a good solution
(Earls, 2016). The blockchain technology provides an excellent traceability
features for lo- gistics (e.g. goods and different items) easily even with sim- ple
applications. Product and service tracking is possible in several ways. All
organizations in supply chain can partici- pate due the technological nature of
blockchain. Security is as well in an excellent level because of blockchain’s immu-
table technology. A technology like blockchain further facilitates the achieving of
real-time granular visibility, ensures trust, and enforces security using a
chronological order of transactions verified by a unique spendable crypto-digital
currency, such as bitcoin. Figure 2 and Figure 3 display traditional and
blockchain-based supply chain management respectively (adapted from Saberi et al.,
2019). From Figure 2, it is seen that in traditional supply chain networks, the
process starts with materials suppliers, which is followed by the manufac- turer,
distributors, wholesalers, retailers and consumers. The information flow transmits
sequentially from materials sup- pliers to consumers. Figure 2 Traditional supply
chain management Materials suppliers Manufacturer Distributors Wholesalers
Retailers Consumers Sivula, et al.: Requirements for Blockchain Technology in
Supply Chain Management: An Exploratory Case Study 42 Operations and Supply Chain
Management 14(1) pp. 39 – 50 © 2021 Figure 3 Blockchain-based supply chain
management (adapted from Saberi et al., 2019) In the case of a blockchain-based
supply chain network, there are six major entities playing a role which are not
seen in the traditional supply chain network. The six entities are registration,
maintaining standard, visualization of product information, authentication,
transfer of ownership and prod- uct delivery with quality certifications. The
registration pro- cess provides unique identifications to each of the actors in the
supply chain, while maintaining standard entity ensures the standard of the
supplied products following blockchain policies and technical requirements. All
necessary infor- mation of the supplied products is visualized with the neces- sary
authentication process as seen in Figure 3. In a block- chain-based supply chain,
ownerships are transferred be- tween supply chain actors, including manufacturers,
retailers and consumers (Saberi et al., 2019). Final products are de- livered to
the consumers with quality certifications as pro- vided by the standard
organizations (Steiner and Baker, 2015). In blockchain-based supply chains every
product may have a digital identification to ensure that all relevant supply chain
actors can have direct product profile access. This product identification process
provides the necessary secu- rity measures with the correct digital keys to have
access to a product. This digital key works as an information tag at- tached with a
product, which represents an identifier that links physical products to their
virtual identity in the block- chain (Abeyratne and Monfared, 2016). In order to
access a product’s profile and to transfer or sell a product to another actor in
the supply chain, there may be a need to sign a digital contract between both
actors. This digital sign is managed by an entity known as a smart contract, which
ensures the nec- essary permission following agreements and consensus among supply
chain actors. Smart contracts help to maintain interaction amongst the supply chain
actors and within the system. Smart contracts support network data sharing be-
tween supply chain actors and continuous process improve- ment. In a blockchain-
based supply chain, smart contract gov- ernance and process rules can manage the
supply chain ac- tors by providing certification and approval. Such certifica- tion
and approval allow supply chain actors to have access and to execute necessary
processes, which are mainly de- pendent on the supply chain type. The supply chain
actors cannot change the rules required for certification and ap- proval without
some form of consensus process (Maurer, 2017). In addition to supply chains,
applications of smart contracts are seen in the procurement segment. In the case of
purchasing, two trading partners can legally update the auto- mated record of what
goods were bought, sold, and delivered in real-time through a smart contract. A
smart contract has great potential in terms of the continuous improvement of supply
chain processes, design and real-time implications, beyond just product delivery
and governance concerns (Sa- beri et al., 2019).
The continuous emergence of counterfeit products and product quality scandals has
revealed the importance of quality management from a supply chain perspective.
According to "The Economic Daily", China's manufacturing industry suffers a direct
loss of over 170 billion RMB yearly from quality problems in supply chains [1].
There is also an indirect loss of more than 1 trillion RMB due to their negative
influences on downstream supply chains, including loss of market share and costs on
pollution controls. How to solve the problems of products qualities in supply
chains has become a key issue in acquiring manufacturing power from strategy
implementation in China, and has drawn attention of scholars in various fields
recently. Although there have been many related research projects and studies, to
resolve the series of problems in supply chain quality management arising from the
lack of trust is still a difficult problem for the technology used nowadays. The
root cause is that the traditional centralized trust mechanism cannot completely
solve these three challenges: 1) the self-interests of the supply chain members [2]
[3]; 2) the information asymmetry in the production process [4][5][6][7]; 3) the
cost of quality testing and technical limitations [8][9] [10][11]. The emergence of
blockchain technology has brought innovative possibilities to Supply Chain Quality
Management (SCQI). In a Bitcoin system, blockchain demonstrates the characteristics
such as trust machine [12], decentralized governance [13], traceable transactions
[14]. The applications have been extended from financial services to supply chain
management, intelligent manufacturing and Internet of Things (IoT), etc. How to use
the technology of blockchain to solve the problems caused by distrust in supply
chain quality management and to achieve the intelligent management of products
qualities has become a feasible research proposition. Firstly, blockchain is a kind
of new Information Technologies (IT) used in supply chain quality management. It
solves the issues of distrust on the basis of unchanged information and traceable
records through standardized norms and agreements. By setting up automatic
executions of quality management contracts, it is possible to develop an auto-run
intelligent system. Secondly, blockchain has brought a new mechanism and ways of
thinking to supply chain quality management. Blockchain technology adopts the
governance model of human society in IT systems, and further develops the
traditional centralized system to a multi-centered or decentralized system that
enables different interest groups to share power in the same IT system. This system
also improves the qualities of products and services in supply chains by contracts.
These two aspects of IT and management mechanisms are exactly the two domains in
which management science and information management systems are exploring in supply
chain quality management, and also interprets the value of blockchain in the
research of this field. In order to improve supply chain quality management with
the blockchain technology, this study proposes the framework and system
architecture for blockchain-based supply chain quality management. The rest of the
paper is organized as follows: we introduce the framework in Section 2, and use a
case to illustrate the framework in Section 3. We conclude the target contributions
and future research directions in the final section.In this section, we propose a
blockchain-based SCQI framework. Based on blockchain technology [15], a new supply
chain system can be built in which information sharing and quality control are
assured. Apart from enterprises on the supply chain, this framework consists of
blockchain, smart contracts and various IoT sensors. blockchain provides safe
distributed ledger with various quality information, assets information, logistics
information and transaction information. Smart contracts bring privacy protection,
automation and intelligence into this system, while IoT sensors gather various data
from the real world. The framework and the corresponding system architecture are
composed of four layers based on different functions, as seen in Figure 1. The
bottom layer is IoT Sensor Layer. In this layer, GPS is used to locate the products
in logistics process. Quality information, assets information and transaction
information is recorded with RFID technology. Considering the relatively higher
cost of RFID, barcode can be used alternatively in some processes when the standard
of accuracy is not very strictly required and the kinds of data is not a lot. In
addition, various sensors will be used to gather the information about temperature,
vibration, humidity and so on [16][17]. Last but not least, considering many
enterprises and numerically controlled machines have their own information systems,
it is more efficient to develop some interfaces for acquiring information from
these different information systems [18]. The second layer is Data Layer, including
blockchain and safe distributed ledger. In blockchain, there are four kinds of
data: quality data, logistics data, assets data and transaction data. Furthermore,
all the enterprises keep a copy of data on supply chain including supplier,
manufacturer, logistic operator, retailer and financial institutes. With these data
or information, smart contracts are used to execute quality control and improve the
efficiency of supply chain. The third layer is Contract Layer. Only data sharing is
not enough. Data gathering in the layers above not only facilitate data sharing but
also aims to assist quality control and improve efficiency of supply chain. The
first concern about the data sharing may be the privacy issues. Privacy issues need
to be considered for data sharing. Because competitive enterprises are operating on
the same supply chain, some information needs to keep confidential for their own
competitive advantages. Therefore, digital identity is used to control the access
authority to the data. With the real time data about qualities, smart contracts can
execute real time quality monitoring and control. With the logistics data, smart
contracts are able to plan logistics automatically. Moreover, commercial contracts
can execute automatically and efficiently with transaction data and smart
contracts. Smart contracts also facilitate requirements of customers transmit from
retailers to manufacturers and then to suppliers. There are many functions that
smart contracts can achieve with the data in blockchain. For example, with the
retailers' transaction data, smart contracts analyze the ultimate customers'
demands automatically and provide suggestions about purchasing and producing to
manufacturers and suppliers. The top layer is Business Layer. This lay includes
various business activities in enterprises. Each enterprise on supply chain is able
to control and manage the products qualities with the support of blockchain and
smart contracts. They also make decisions on purchasing and manufacturing
activities based on the suggestions provided by the smart Digital Identity Real
Time Quality Monitoring & Control Logistics Planning Contract Automation End
Customer Demand Analysis & Feedback Supplier Manufacturer Logistic Operator
Retailer Financial Institutions Data Layer Contract Layer Business Layer Quality
Data Logistics Data Transaction Data Assets Data Product, Time, Temperature,
Route ... Physical Quality, Service Quality Date, Money, Participants, Contract ...
Product, Equipment, Capital ... IOT Sensor Layer GPS RFID Sensor Barcode Other IS
Logistics Process Selling Process Manufacture & Quality Inspection Process Figure
1. system architecture diagram 173 contracts. In this way, efficiency and profits
are improved in these enterprises.
Today, the process of supply involves multitiered suppliers, manufacturing sites,
contract manufacturers, distributor warehouses, regional, national and local
distribution centers, and scattered inventory across third-party logistics
providers (3PLs). The cost of inventory is a concern for all industries [16]. With
the advent of omnichannel distribution, the marketing, sales, and dis- tribution of
products become extremely complex and involve higher num- ber of business partners
and associates. This results in poor supply visibility. To adopt lean philosophies
such as zero inventory, just-in-time (JIT) manufacturing, and single piece flow,
inventory must always be available in the required quantity. This mandates deep
trust among partners and the assurance of product availability at the right time
and in the correct quan- tity. Failing to meet these demands can result in tough
penalties. By ensuring supply commitments and supply visibility across
manufacturing sites and contract manufacturers, companies can drive supply chain
transparency, thereby reducing administrative effort, cost, and counterfeit
products. Open and permissioned blockchains can enable these high level of supply
visibility. As there are limited stakeholders to share the supply data, a per-
missioned blockchain is more suitable. In a permissioned blockchain, all
stakeholders can be part of the node that shares information when needed. Such data
sharing can be set up and managed through smart contracts where the required node
shares relevant information in adequate frequency. The best way of sharing
information is by connecting the transactional ERP sys- tem to the blockchain.
Adopting blockchain for supply visibility through the connected ERP system delivers
significant benefits such as: (a) Reduced counterfeiting: Providing product
provenance details helps partners trace the origin of the product, its ingredients,
ownership, and storage details, thereby eliminating counterfeit products. (b)
Enabling digital: Product details and its lifecycle are stored within the system in
a digital format, eliminating product ambiguity. (c) Improved sourcing: While
implementing blockchain among all part- ners will be challenging, particularly for
multiple and multilayer sup- pliers, it will drive long-term benefits of
transparency, sustained growth, and accountable and responsible sourcing. (d)
Faster operations: Transparent auditing improves compliance with governmental
regulations and accelerates customs clearance. Blockchain will eliminate the need
to file for country of origin reports and other customs/border clearance papers.
All these information will be readily 14 Arnab Banerjee ARTICLE IN PRESS available
in blockchain for instant access by governmental agencies. An example here is the
Port of Rotterdam Authority in Netherlands that has launched a field lab to explore
blockchain technology. The idea is to use blockchain for customs scanning to reduce
vessel turnaround time in the port. (e) Higher growth: Transparency among all
stakeholders and partners will drive sustained growth with immutable, secure, and
mutual data exchange. (f ) Faster supply availability: As higher number of
enterprise and supply generating systems like ERP, MES, etc., get connected to
blockchain, data availability becomes more real time and transparent. Thus,
blockchain can provide macro- as well as microvisibility across mul- tiple
suppliers from agri produce goods to high-tech manufacturing. It can also integrate
with ERP to provide seamless data exchange and stakeholder interactions.
1.1 Traceability and its effect on Supply chain Traceability can be defined as
(Shields, 2014) the ability to trace the history, location, and distribution of
products, parts, and materials by means of the documented record identification.
Traceability can be explained in many ways, but they all refer to a process by
which a product moves from its original raw material extraction and production
phase to the final customer. A system is required to maintain records and follow
the pathway as raw materials, parts, and products come from suppliers and are
processed and ultimately distributed as end products to ensure traceability in the
supply chain. Traceability not only provides information on the components of
products, parts, and materials, but it also information on transformations
throughout the value chain. As discussed by (Opara, 2003) traceability contributes
to the demonstration of the transparency of the supply chain through the use of
verifiable records and labeling. Traceability increases the financial worth of the
overall quality management system by acting as a linkage for identifying, verifying
and isolating sources of disagreement to agreed standards and customer
expectations. Traceability has grown its importance as the global supply chain is
evolving into a tangled web as companies are expanding to meet the increasing
demand of the population (Fisher, 2015). Because of this tangled web of the global
supply chain, it has become very difficult to trace the origins and history of the
product in the supply chain. When it comes to food safety, the likelihood of safety
problems is rare but they do occur; here public health, life and the livelihood of
the companies are at stake. Proceedings of the International Conference on
Industrial Engineering and Operations Management Washington DC, USA, September 27-
29, 2018 2 © IEOM Society International One good example to showcase the importance
of traceability in the supply chain would be the 2006 spinach outbreak that
occurred in North America. In September 2006 there was a foodborne illness caused
by E. coli bacteria found in uncooked spinach. E. coli is some potentially deadly
bacteria which causes dehydration and diarrhea. This outbreak affected 26 states
causing illness to 200 people including three deaths and 31 kidney failures.
Washing the spinach was not a solution because the bacteria was not only outside
the spinach but also inside that is absorbed through the roots. So, the U.S. food
administration called a ban on eating fresh spinach or any product which contains
fresh spinach (Calvin, 2007). This caused a huge breakdown in the spinach supply
chain as they could not trace the origins and history of the spinach which was
infected by the E. coli bacteria. It took the U.S. food administration two months
to trace the source of the infected spinach which was one farm in San Benito,
California. If there was better traceability in spinach supply chain it would not
have taken two months for the food administration to locate the source of the
infected spinach, also there would not have been a need to ban spinach all over the
U.S. 1.2 Blockchain Technology The concept of blockchain technology emerged after
the innovation of Bitcoin in 2008 by Satoshi Nakamoto (Nakamoto, 2008). Bitcoin is
an electronic cash that allows online transactions from one party to another
without any involvement of any third party such as banks. The transactions take
place through a network generally called a blockchain network. Basically, a
blockchain network provides a storage space for data, which are secured, immutable
and decentralized (Xu et al., 2016). This means that the database can only be
entered or updated but cannot be edited once it gets into the blockchain system.
The data is only updated in the system if there is a consensus between the whole
responsible network. The problem of double-spend is eliminated by the blockchain
technology with the help of some cryptographic key (Pilkington, 2016). Each
responsible people at the nodes of the blockchain network is provided with a
private key and the public key is shared with all the other person. As soon as the
future owner of cryptocurrency (digital tokens or digital representation of some
other asset) shares his/her public key to the original owner, the transaction gets
initiated. This transaction gets packaged with other awaiting transactions which in
turn creates a “Block”. Now there is a possibility that many blocks are created at
the same time by different nodes. To decide which block should be the next block in
the blockchain a mathematical puzzle was introduced, which is also known as “proof
of work” (Crosby, Pattanayak, Verma, & Kalyanaraman, 2016). After the position of
the “block” is decided, it is further sent forward in the blockchain system’s
network of participating computers which evaluates the transactions and determines
the validity of the database through mathematical calculations. This stage is
called the verification stage where evaluation is done based on agreed-upon rules
when consensus has been achieved. The verified blocks are then time-stamped with a
cryptographic hash, which also has a reference to the previous block’s hash. This
forms an immutable “chain” of records. After all of these stages, the transaction
is finished. Figure 1. Shows the basic flow diagram of simple blockchain network.
Figure 1. Flow diagram of the blockchain. The main purpose of the blockchain, which
evolved with bitcoin, was to provide a secure network in order to transfer the
digital currency. But, now because of the benefits, like immutability of data,
transparency, traceability and many more, blockchain technology has started to
revolutionize commerce and industry. Blockchain technology is still believed to be
in its novel stage of evolution and not much research has been done in this field.
It will take several years for the potential users of this technology to completely
rely on it and make full use of it. Marco Iansiti and Karim R. Lakhani (Iansiti &
Lakhani, 2017) did a very good job in explaining the phases of technology adoption
by giving an example of the phases involved in the adoption of Transmission control
protocol/Internet Protocol, which were the foundation of the internet. After
getting introduced in 1972, it took more than 30 years for TCP/IP to pass through
all the adoption phases and reshape the economy. The recent applications of
blockchains can be seen in healthcare (Mettler, 2016), banking sectors (Guo &
Liang, 2016) and supply chain (Abeyratne & Monfared, 2016). This paper will fully
focus on the application of blockchain in the supply chain. Transaction Block
Verification Execution Hash Proceedings of the International Conference on
Industrial Engineering and Operations Management Washington DC, USA, September 27-
29, 2018 3 © IEOM Society International 1.3 Blockchain for Traceability in Supply
chain In the current world of constant competition, it is essential for companies
to know about the recent technological innovations and trends. Incorporating modern
technologies in the supply chain can create better visibility, thereby helping
companies to have better control over their business. There is a high need for the
supply chain to be flexible, innovative and transparent in order to keep up with
the technological trends and stay competitive in the market. There is no denying
the fact that, the technology has the potential to simplify the supply chain and to
help the business function more efficiently, but to identify and appropriately
choose the correct technology is very important. We know that the main aim of any
business or company is to enhance customer satisfaction and retention, which can
only be achieved if their supply chain is efficient and stable). As any product has
a life cycle (i.e. introduction stage, growth stage, maturity stage and the decline
stage, similarly, technology also has a life cycle. According to Ralph Schneider-
Maul (Schneider-Maul, October 2017), it is Innovation Trigger : In this phase the
technology gets introduced into the market with very high expectations, Peak of
Inflated Expectation: Here the expectations reaches the maximum and starts to
decrease as the first hype settles, Trough of Disillusionment: Further decline in
the expectations with some negative consequences, Slope of Enlightenment: Rise in
expectation again due to evolution of the trend, and Plateau of Productivity: The
trend becomes mainstream and many companies starts using them. The author termed
this as the Cap Gemini consulting’s hype cycle for supply chain technologies. He
also talked about the four trend categories i.e. new, fast-moving, mature and out,
which is somewhat similar to the product lifecycle and gave an example of
blockchain technology being in the mature trend, where the technology gets
acknowledged in the market and can be considered mainstream. According to
McDermott, (Patrick, 2017), the three main issues in the supply chain are; process
optimization, data visibility, and demand management. These issues can be solved by
integrating blockchain in the supply chain. Implementing blockchain can solve the
main problem of data visibility. There are two most important factors that build a
strong bond in the supply chain, they are transparency and trust and blockchain can
be used as an intermediary for building such bonds. Financial services companies
started to show interest in this technology ever since IBM launched its blockchain
hyper ledger (Brakeville & Perepa, 2016), which is a Linux based open source to
create a blockchain for business –to- business and business- to- customer
transactions. Blockchain technology can provide with a traceability system in order
to track the products across a complex supply chain. By tracking the product, it
means tracing their origin until the point it gets
delivered to the customer. After these scandals, people have really become very
concerned about the products that they buy from the stores and are demanding for a
system in order to know about the originality of the product. In response to this
many companies have started to test the blockchain technology in order to track the
products. (The food institute, 2017) Walmart partnered with IBM to test the
shipments with pallets of mangoes tagged with numeric identifiers. At each
checkpoint, the status of the pallets was updated, right from the farmer to the
store. Upon checking the shipment, it was possible to know about the day the
mangoes were harvested, the location, the pests used in order to grow these mangoes
and much more till the date the shipment arrived at the Walmart store. (Manilla
Bulletin, 2018) Even Logistics companies like MAERSK with the support of IBM have
started testing blockchain to track its shipments and coordinate with customs
officials (Lu & Xu, 2017). OriginChain is a platform which employs a geographically
distributed private blockchain at the traceability service provider company. The
main aim is to create a trustworthy traceability platform that covers not only the
organizations but also includes government-certified labs, big suppliers, and
retailers having a long-term relationship with the company. There is much more such
research and testing going on related to the application of blockchain in the
supply chain where traceability is the prime focus. Figure 2. Below shows the basic
flow diagram of a supply chain network and the need for traceability at each node
i.e. either from supplier to the customer or from customer to the supplier. In the
next section, we will highlight a few case studies and the importance of
traceability in them. Figure 2. Traceability in Blockchain Manufacture Distributer
Retailer Customers Traceability Traceability Supply Proceedings of the
International Conference on Industrial Engineering and Operations Management
Washington DC, USA, September 27-29, 2018 4 © IEOM Society International Blockchain
provides more people into supply chain network in a hassle free way with its
intelligent business processes as result of its distributed trust and transparency,
said Sanjay Almeida, senior vice president and chief product officer of Network
Solutions for SAP (Scott, 2017). The combination of various tracking devices with
blockchain technology will help in the high-level tracking of goods from the place
where it originates to its delivery making the entire process legitimate and
foolproof. One of the blockchain's major benefits towards management is that it
provides a preferable better and possible solution for identifying with what and
where the problem exactly lies (Alam, 2016). Blockchain can be utilized in a supply
chain to know whereabouts of the goods and also the quality of the assigned work
completed, and thereby correcting or identifying the problem if any. Uncertainty
hampers the smooth functioning supply chain. The transactions among a network of
the supply chain which includes manufacturers, suppliers, distributors, providers,
and clients must happen using a central third-party entity, instead of direct
transactions with each other. This makes the transactions to be a lengthy procedure
with a number of steps, which is the cause for the payments between a manufacturer
and a supplier, distributor, or a vendor to take a number of days. The contracts
and agreement which involves lawyers and bankers, with respect to industrial
equipment’s, consumer goods, food products, or digital offerings add to the extra
cost and delay. Blockchain could be the solution to many of these issues, it can be
used in any kind of exchange, agreements or tracking. Blockchain which is enhanced
by electronic tracking technology can help speed up supply chains while adding
greater intelligence along the way. The use of smart contracts over blockchain in
supply chain reduces the additional cost and delay, resulting in a more efficient
supply chain. The smart contracts are the contracts written in the digital form on
top of blockchain technology. Dynamic demand chain produced by the smart contact is
more efficient than the already existed rigid supply chain to maintain the online
distributed ledger that keeps the online transactions on track (Mckendrick, 2017).
The history of the products from the manufacturer to sell, along with transactions
could be documented as the product passes from one node to another node in supply
chain network. This makes the supply chain process more efficient and trustworthy
by reducing time delays, added costs, and human error. Blockchain will work on
enabling more intelligent business processes because of its distributed trust and
transparency, which in turn will bring more people into connected supply-chain
networks as e-commerce, food, and warehousing. Blockchain eliminates the middleman
auditors, and by allowing all the nodes in the supply chain network. Every supplier
can validate the product and track them by their own and the result balances on a
near real-time basis (Koetsier, 2017). It builds trust among the suppliers as once
the data (example-contracts, tracking data) are on the blockchain ledger, they are
fool proof and cannot be tampered or destroyed. Blockchain also provides great
accuracy in details of the product by continuously monitoring the product quality
also during shipment by analyzing data on the travel path and time period. The
stakeholders linked with the supply chain can know exactly whether the product was
in a wrong place or whether it remained in a location for too long by checking with
the predefined condition and time period at that particular place. It is especially
important for refrigerated goods, where the temperature at which goods are placed
plays a major role. The customer value depends majorly on the ability on the
logistics service within the supply chain management of the company to deliver the
product to the customer in a timely manner, high quality and in a cost-effective
way (Flint, 2004). The performance of supply chain management is described as the
performance with respect to quality, speed, dependability, cost, reliability, and
flexibility (Rao & Holt, 2005). Apart from these objectives, the recent research in
supply chain management has addressed the role of supply chain in sustainable
products because of the rise in demand of the customer’s eagerness to know the
source of the products consumed by them from the retailers (Quak & De Koster,
2007). Global supply chains are complex and they face umpteen uncertainties.
Another major aim of the supply chain management is to reduce the risk involved
such as cheating, distorting information etc. in logistics. To rule out the risks
involved and achieve the listed objectives, suppliers are to be evaluated (Manuj &
Mentzer, 2008). Increased outsourcing and competition, the number of competitors
have increased significantly. In the act of satisfying a contract the quality from
the players, firms have introduced supplier evaluation programs using social
criteria and environmental sustainability in which the suppliers are bound to
explain how they tackle the issues related to social and environmental
sustainability issues (Beske, Koplin, & Seuring, 2008). In the era of continuous
development across the world, the standard of living of the people has improved
significantly, thereby changing the consuming habit of the consumer. The consumers
have started giving attention towards food safety and quality. However, there have
been a lot of food-related accidents or scandals that happened in past few years.
Some of them are Chinese Milk scandal, 2008 (Huang, July 2014), where high levels
of the industrial chemical were found in the powdered and ordinary milk resulting
in a serious health-related problems and even death, the south Proceedings of the
International Conference on Industrial Engineering and Operations Management
Washington DC, USA, September 27-29, 2018 5 © IEOM Society International Wales E-
coli Tragedy, 2005 (Honish et al., 2005), which was considered Wale’s largest E.
coli outbreak which resulted in a tragic death of a five-year-old child and many
more school children and adults were seriously ill during the outbreak. According
to Matty (2011), 76 million Americans suffer from food poisoning each year. Many
people are hospitalized every year for food-related illnesses and some even die. It
has become very important for the customers to know about the origin of the food
and the way it was manufactured. Could these scandals have been avoided? Probably,
yes, if the blockchain would have been a part of the supply chain, but if not, at
least it would have helped in tracking the cause of the issue in a much faster way
than the usual way of tracking by going through all the suppliers one by one.
Supply chain management is responsible for the management of the flow of millions
of products and services every day, and traceability is one of the most important
aspects of it. In accordance with ISO1 , traceability is the ability to trace the
history, application or location of an entity, by means of recorded identifications
(International Organization for Standardization, 1994). Product traceability can be
distinguished in two types: 1 The International Organization for Standardization 2
● Forward traceability, which is the ability to find locality of products from one
or several given criteria, at every point of the supply chain (Jansen-Vullers et
al., 2003) ● Backward traceability, which is the ability to find origin and
characteristics of a product from one or several given criteria, at every point of
the supply chain. Jansen-Vullers et al. (2003) also suggests the four elements of
traceability (Jansen- Vullers et al., 2003): 1. Physical lot integrity, which
determines the traceability resolution; 2. Collection of tracing and process data;
3. Product identification and process linking; and 4. Reporting/system data
retrieval. Based on the above elements they provide a reference data model, which
enables traceability information modelling and covers the requirements that their
study produced. The problem with traceability industry applications arises with the
centralization of these systems which introduces a central point of failure. The
use of databases and other centralized technologies, to store and manage
traceability data that users will be able access, results in certain drawbacks
since it is too expensive to use and support for such a centralized approach is
prone to vulnerabilities. This work proposes a decentralized approach which tries
to address the problem of the single point of failure. To address this issue, the
proposed work leverages the blockchain technology, which enables transparency,
immutability integrity and openness of the data that we need to manage in a
traceability application (Zheng et al., 2016). This technology was introduced by
Bitcoin and Satoshi Nakamoto with the paper “Bitcoin: A Peer-to-Peer Electronic
Cash System” (Nakamoto, 2008) which explained a new open decentralized currency,
backed up by cryptography, machine to machine interactions and consensus algorithm
research, merged to produce a new and innovative technology. A blockchain, can be
explained as a ledger which keeps track of transactions happening on the
decentralized network of bitcoin. Every user needs a public-private key-pair2 which
will act as the user’s identity, and this makes the bitcoin network pseudo-
anonymous (Koshy et al., 2014). Bitcoin and blockchain technology in general, has
been exploited in the past in many ways, to decentralize processes that was
centralized until now. This mainly happened because of the ability to include
metadata in the transactions happening. This can be achieved in the Bitcoin
network, by leveraging a scripting language that is included in the network and the
2 Public-key, or asymmetric, cryptography is an encryption scheme that uses two
different keys. A private key which is known only by the owner of these keys, and
the public key which results from the private key with a one-way algorithm, and can
be known by anyone (Nechvatal, J., 1991). 3 OP_RETURN3 opcode in it. That way, data
can be included in the immutable and decentralized ledger which can be trusted
blindly due to the consensus model that the network is using. The maximum amount of
data that can be included in a Bitcoin transaction is 80 bytes (Bartoletti, 2017),
but several transactions can be used in order to store more data. In many
applications developed with blockchains, data do not get stored entirely, but only
the hash of the needed data are stored, which give users the assurance that the
data they are using are the actual data, by comparing the hash with the actual
data, and that no tampering has happened. In this paper we will present a method
for achieving decentralization in a traceability application, which results in
transparency, immutability, openness and security in the data that are crucial to a
product's life cycle and are important to several users of these applications.
In 2008, Satoshi Nakamoto created a fully distributed digital currency system using
Blockchain technology. For several years, this system was unnoticed by the society,
but after the breakthrough of Bitcoin, many scientists and developers became
interested in the technology that allowed Bitcoin be the best cryptocurrency in the
market. Nowadays, a large amount of people think that Blockchain could be as
revolutionary as Internet was. They see many ways to adopt such technology.
Therefore, many different applications appear on the market. One of such
applications excited me – an application for logistics and supply chain. The
current situation of these industries can be described as challenging. There are
many difficulties concerning the transparency, security and visibility of various
operations across the supply chain or transportation. Therefore, I decided to study
this sphere and find out what benefits blockchain could bring to these industries
and which problems solve. Blockchain, the technology underlying Bitcoin, is a type
of Distributed Ledger Technology that has been defined as a “distributed, shared,
encrypted database that serves as an irreversible and incorruptible repository of
information” (Wright, 2015, 8-9). Every 10 minutes, it is constantly growing by
adding new blocks to the chain. Miners do it to record the most recent
transactions. All blocks are in the Blockchain in a chronological order. Every node
has a copy of the Blockchain that is automatically downloaded when the miner enters
the Bitcoin network. All information about all transactions ever executed is
recorded in the blockchain. (Swan, 2015, 10). Once the information was entered, it
could never be deleted or changed. Blockchain is both the network and database,
secure and integrate. Blockchain is able to build the transactions based on rules
defined mathematically and enforced mechanically. (DTCC, 2016, 6) The main point is
that blockchain does not have one definition because of its various dimensions,
including technological, operational, legal and regulatory. One model of
understanding blockchain is through comparing it to the new application layer for
Internet protocols because blockchain can enable both immediate and long-term
economic transactions, and more complicated financial contracts. It can be a layer
for transactions of different types of assets, currency or financial contracts.
Moreover, a registry and inventory system for recording, tracking, monitoring, and
transacting of all assets could be managed with blockchain. 8 Consequently,
Blockchain can be used for any form of asset, including every area of finance,
economics, and money.
Trust relations in the construction industry concern people from organisations such
as clients, contractors, subcon- tractors, and suppliers (Lau and Rowlinson, 2010).
Previous studies have shown that mutual trust helps to smooth the construction
process, allows flexibility for facing uncertainty, increases efficiency and
sustains long- term relationships. In practice, formal contractual rules are always
developed to legitimise behaviors and strategies at odds (Kadefors, 2004). However,
current contractual relationships are mainly based on confrontational situa- tions
that reflect the level of trust (or mistrust) in the contract documents, which can
be the driver to increase the total cost of a specific project (Zaghloul and
Hartman, 2003). Today international contracting becomes common and the complexity
of the construction projects is increasing (Lau and Rowlinson, 2010). These
projects require not only advanced construction technology transfer but also a
shared project information environment with fair data exchange. Conventional
contracting methods and information exchange technologies are far from the industry
needs. Blockchain technology which started with the popular crypto currency Bitcoin
allows digital information to be distributed without copied or altered. In the
conventional construction industry, data are stored at a central database which can
be accessed from various places. The security problem is the main concern because
the transaction data could be altered by a hacker. The blockchain technology is
different, which can be treated as a database that is shared on a peer-to-peer
network. Transactions are grouped together in blocks in a certain time and then
added to a permanent chain. These blocks cannot be altered once they are added to
the chain, which makes the chain of transactions publicly verifiable and totally
unhackable (Taylor, 2017). Trust is the key feature of blockchain technology. If
the construction business or activities are executed on a blockchain system,
participants involved don't need to have an established trust relationship if they
trust the blockchain itself. In addition, blockchain technology takes care of the
information exchange by making every participant of the project a custodian of all
the information flowing through the project lifecycle. Unlike Internet information
exchange where information is passed from point to point, in Blockchain, the same
information is passed across to the whole system. Therefore, no persons including
the sender have more information than others. A construction project is a network
of hundreds of processes, participants, products, and materials. Money transaction
and/or data exchange are frequently performed along with project progressing. There
are a significant number of disputes and litigations occurring during construction.
Although things like payment terms and data confidentiality are outlined in a
contract or an agreement, disputes often arise over the stipulations of the agreed
protocols (Taylor, 2017). Current research of the Blockchain technology is limited
to the digital currency (i.e. Bitcoin system) though the technology is applicable
in other industries (Yli-Huumo et al., 2016). The purpose of this paper is to
introduce the concept of Blockchain technology and investigate its potential
applications in the construction sector to avoid these disputes. Three types of
blockchain-enabled applica- tions are proposed and demonstrated in this paper
including blockchain-enabled contract management, blockchain-enabled supply chain
management, and block- chain-enabled equipment leasing. Challenges of block- chain
implementation are also discussed at the end of this paper.Blockchain, mostly known
as the technology running the Bitcoin cryptocurrency (Nakamoto, 2008), is a public-
permissioned-distributed ledger system maintaining the integrity of transaction
data (Yli-Huumo et al., 2016). According to the Allens (2016), the distributed
ledger can be public or private. A public ledger has no central owner which can be
accessed and maintained by any member of the public. Identical copies of the ledger
are distributed to everyone in the network. A private ledger is one with limited or
pre-selected participants that are authorised to transact and interact while
subject to some form of external control. The blockchain information exchange is
disinterme- diated and every individual in the ecosystem has access to the same
information as the other participants. The essential feature of blockchain is the
maintainability of the data and information without any organizations or
governmental administration in control. Swan (2015) classified the blockchain
technology into three categories: Blockchain 1.0, 2.0 and 3.0. Each of them is
explained in detail as follows. Blockchain 1.0 is for the decentralisation of money
and payments. Bitcoin is a typical application in this category. The core
functionality of blockchain 1.0 is that any transactions can be sourced and
completed directly between two individuals over the Internet. Unlike fiat
currencies for which governments can print more money, the money supply of Bitcoin
grows at a predetermined rate. The new currency is being issued at a regular and
known pace, with about 13.5 million units currently outstanding, growing to a
capped amount of 21 million units in 2040. Blockchain 2.0 is for the
decentralisation of markets more generally, and contemplates the transfer of many
other kinds of assets beyond currency using the block- chain, by the creation of a
unit of value whenever it is transferred or divided. Blockchain 2.0 can include
Bitcoin 2.0 and its protocols, smart contracts, smart property, Decentralised
Applications (Dapps), Decentralised Auton- omous Organizations (DAOs), and
Decentralised Auton- omous Corporations (DACs). All financial transactions could be
reinvented on the blockchain, including stock, private equity, crowdfunding
instruments, bonds, mutual funds, annuities, pensions, and all manner of
derivatives. Public records (i.e. property ownership certificates, busi- ness
licenses, and vehicle registrations), digital identities (i.e. identity cards,
passports and driver licenses), and private records (i.e. loans, signatures and
escrows) can be Jun WANG et al. The outlook of blockchain technology for
construction engineering management 69 migrated to the blockchain and stored.
Attestation can be executed via the blockchain for proof of insurance, proof of
ownership, and notarised documents. Physical assets such as houses and cars, and
intangible assets such as patents and copyrights, can also be encoded, protected,
and transferred via the blockchain. Blockchain 3.0 is for the justice applications
beyond currency, economics and markets, particularly in the areas of government,
health, science, literacy, culture, and art. The freedom attribute associated with
the blockchain becomes more pronounced in Blockchain 3.0, which is fundamentally a
new paradigm for organizing activity with less friction and more efficiency. The
coordination and acknowledgment of all manner of human interactions, and a higher
order of collaboration between human and machine can be significantly facilitated
through the blockchain 3.0. Blockchain government is an important application of
the blockchain 3.0, which uses the blockchain as a universal, permanent,
continuous, con- sensus-driven, publicly auditable, redundant, record-keep- ing
repository to provide decentralised government services.