User Manual of Intelligent Robotic Vacuum Cleaner

Disclaimer:*Visuals shown in the manual are for representation purpose only.Appearance & looks of
actual product & accessories may vary from visuals shown in user manual.
• Thank you for choosing Forbes SmartClean with Home Mapping Nuo Series Intelligent Robotic
Vacuum Cleaner, and we hope our products will bring you a better life! If you have any questions
about the product during use, please call our service number: 18602661177 or Whatsapp on: 7039883333.

TABLE OF CONTENTS

1. Safety Instructions 02
2. Package Information 05
3. Product Introduction 05
4. Installation Instructions 9
5. App Downlaod and Networking Operation 12
6. Operating Instructions 14
7. Daily Maintenance 19
8. Common Faults 22
9. List of faults 24
10. Environmental Statement 25
11. Connection of Forbes SmartClean with Home Mapping Nuo through Wi-Fi 26
12. Application Features 30
13. Voice Commands ( Alexa & Google Assistant) 38
14. Regulatory Compliance Information 39
15. Warranty and Terms & Conditions 40

SAFETY INSTRUCTIONS

• Please pay attention to the following basic safety precautions before using the product:
* Read the user manual carefully and follow the instructions in the user manual when using the product.
* Keep the user manual well for future reference.
* If you transfer the product to others, please attach the user manual along with the product.
* Any operation not in conformity with the instructions in the user manual may result in serious personal
injury or damage to the product itself.
* If the user manual is missing, please contact your local dealer or call the after-sales service department
to obtain an electronic user manual.!
* Due to the continuous improvement of the product, the actual product shall prevail, and Eureka Forbes
reserves the right to update the product.
SAFETY INSTRUCTIONS

• Scope of Use
* Read the user manual carefully, and use the product according to the instructions of the user manual to
avoid damage due to improper operation.
* The product can only be used indoors. The product is suitable for the following indoor floors: wooden
floors, ceramic tiles and short-staple carpets.
* Do not use the product in any hot, humid, flammable, explosive or corrosive environment.
* To prevent the product from falling accidentally, do not use this product in a suspended place without a
protective fence, which may result in personal injury.

• Safety Precautions
* This product can only use the adapter, batteries and charging dock that are provided with this product.
The user cannot change the battery without authorization, otherwise the product may be damaged.
* If the main machine and accessories of this product are found to be damaged, please contact the service
technicians designated or authorized by our company. Any other person are not allowed to disassemble,
repair or modify this product.
* Prevent the suction of water, oil or other liquids, which may damage the vacuum cleaner.
* Do not use the product to suck in sharp objects (e.g. shattered glass and nails) for fear of damage to
the product.
* Remove fragile objects before use. Arrange scattered wires on the floor before use for fear of affecting
the normal operation of the vacuum cleaner.
* Charging dock shall be placed against the wall and on a flat floor. When the product is working,
removal of Charging dock will affect the function of the machine.
* Prevent clothing or any part of your body (hair, fingers, etc.) from getting caught in the brush or wheel of
the robotic vacuum cleaner. Failure to do so may result in personal injury.
* Unplug the product before maintenance. Do not touch the power plug or the product when your hands
are wet, as this may result in electrical shock.
* If the power cord is damaged, it must be replaced by the manufacturer, its service department or a
similar professional to avoid danger.
* Unplug the charging dock if it remains unused for a long time.

• About Child Safety

* Children under the age of 8 are not allowed to use this product. Persons with physical, sensory or
intellectual disabilities or lack of relevant experience/knowledge cannot use the machine unless under
supervision, operating instructions or awareness of the danger.
* Children are not allowed to play with the machine or clean/repair the machine unless under supervision.
* Children are not allowed to play with the product's packaging bag for fear of suffocation.

03
SAFETY INSTRUCTIONS

• About the batteries

1. Only the batteries provided by the manufacturer are applicable to the product.
2. The batteries shall be removed when the product is discarded.
3. Steps to take out the battery:
a. Be sure to turn off the power before taking out the battery;
b. Use a screwdriver to remove the bottom screws, and then remove the front bumper and middle shell;
c. Take out the motherboard and battery cover;
d. Unplug the connection line between the battery and the vacuum cleaner;
e. Remove the battery.
4. If you need to replace the battery of the vacuum cleaner, please contact our after-sales service
department. If the wrong type of battery is used for replacement, it may cause a safety accident.
5. Do not damage the battery during disassembly for fear of short circuit or battery leakage. In the event of
battery leakage, be careful not to let the liquid stick to your skin or clothing. You should wipe it off with a
dry cloth immediately and send the battery to a recycling station or designated maintenance point.
Don’t throw it away randomly.
6. Please properly dispose of the old battery of the product. The battery contains harmful substances that
are harmful to the environment. Please follow the local environmental protection regulations and
dispose of it at the specified recycling site.
* It is recommended to Charge for 8 to 10 Hrs before Disassembling the battery.

• Disclaimers
Under any of the following circumstances, the product will be excluded from the scope of free warranty,
but paid repair can be provided:
A. Damage due to the user’s failure to operate the product in strict accordance with our user manual or
due to improper storage;
B. The machine or parts have exceeded the free warranty period;
C. Damage due to disassembly by those other than the maintenance personnel of our company or
authorized by our company;
D. A valid purchase voucher number cannot be provided;
E. The product model on the warranty card does not match that of the product to be repaired or is altered;
F. Damage caused by irresistible factors such as natural disasters;
G. Product failure or damage caused by unexpected factors or man-made causes (including operational
errors, liquid ingress, improper plugging/unplugging, scratching, handling, bumping, input of
inappropriate voltage, etc.)

04
PACKAGE INFORMATION

Main Machine Charging dock x 1 Power adapter x 1

(Forbes Smartclean Robotic Vacuum Cleaner)

Side brush x 2 (installed 1) Cleaning brush x 1 Hepa Filter x 2 (installed 1)

Mop holder x 1 Mop x 2 Warranty card

PRODUCT INTRODUCTION

Basic Parameters
Parameters

Name Forbes SmartClean with Home Mapping Nuo

Dimensions 345x345x96mm

Suction 5000 Pa (max mode)

Weight ~3.2 Kg

Battery 5000 mAh (typical)

Rated Voltage 14.76V

Rated Power 60W

Power Adapter

Output Voltage 220-240V ~ 50-60Hz

Rated input 24V=1A

Tips- Our company reserve the right due to the need to for any technology, product design changes on products improvement.
The power of interpretation is owned by our company.

05
PRODUCT INTRODUCTION

Main Machine
Cleaning/On/Off button
• Press once: start cleaning.
• Press twice: start fixed-point cleaning.
• Press and hold for 3 seconds:
turn on/off the machine.
For the first use, toggle the main switch from 0 to 1

Recharge button.
• Press once: return for recharge.
• Press and hold for 15 seconds:
restore factory settings.

+
Recharge button + Cleaning/On/Off button
• Press the two buttons at the same time and hold
for 3 seconds: network configuration mode.

Power Indicator
• White: battery level≥15%
• Pink: battery level19%
• Red: Fault or abnormality

Charging Dock

Charging Dock indicator

Light on: The charging dock has
been connected to a power supply.
Light off: Power off or the machine is
correctly connected with the
charging dock.

06
PRODUCT INTRODUCTION

Lidar sensor
Lidar Protective cover
Middle Shell

On/Off Button &

Recharge Sensor Home Button

Recharge Sensor

Wall Sensor

Front Bumper

Anti-drop Sensor

Charging Electrode
Side Brush
Front Wheel

Wheel
Rolling Brush
Rolling Brush
Protective Cover

Water Outlet

07
PRODUCT INTRODUCTION

Dust Box with Water Tank

Filter removal Button

Rubber Plug

Main Switch
Button for taking out Dust box
and Water tank

Dust Box

Filter HEPA Filter

Suction Inlet

Water Inlet Buckle Slot

Water Outlet

Water Tank

08
INSTALLATION INSTRUCTIONS

• Install the Charging Dock

Connect the charging dock with the adapter. Prevent the adapter wire from winding the machine
during sweep.

• Place the Charging Dock

Place the charging dock on a flat hard ground perpendicular to a wall and keep it clear of
obstacles within 1.5 meters in front of it and within 0.5 meters on its left and right.

0.5
M

0.5
M
M
1.5

Notes:
* Install the charging dock at a location easily accessible by the machine. It is recommended to place the charging dock on a hard ground, instead
of a carpet, against a wall.
* Keep the charging dock powered, or the machine will not automatically return.
* To ensure normal charging, please do not move the charging dock frequently. Once the machine location is changed, the machine may regenerate
a map due to repositioning failure (for details, see Operating Instructions > Map Management).

09
INSTALLATION INSTRUCTIONS

• Remove the Protective Strip

Before use, remove the protective strips on both sides of the front bumper and the protective film
on the front.

• Install the Side Brush

Side brush installation: align with the hole and press gently to fix the side brush on the machine.

Notes:
* Install the charging dock at a location easily accessible by the machine. It is recommended to place the charging dock on a hard ground, instead
of a carpet, against a wall.
* Keep the charging dock powered, or the machine will not automatically return.
* To ensure normal charging, please do not move the charging dock frequently. Once the machine location is changed, the machine may regenerate
a map due to repositioning failure (for details, see Operating Instructions > Map Management).

10
INSTALLATION INSTRUCTIONS

• Startup and Charging

For the first use, toggle the rocker switch to 1 to turn on the device, The machine shall be fully
charged (about 4 hours) to ensure normal operation.

* Place the machine on the charging dock and align it with the charging port. When the white indicator on the charging
goes off, charging will begin.

11
APP DOWNLOAD AND NETWORKING OPERATION

• Download the APP

Search for Smart Life in the mobile app store to download the APP.

• Reset the Network

Press and hold the button and the button at the same time until a voice prompt is heared,
then the indicator flashes slowly in white, and the machine enters the pairing status.

Indicator:
The white light flashes slowly:
waiting for connection
The white light flashes quickly:
connection to Wi-Fi in progress
The white light is normally on:
Wi-Fi is connected.

• Add a Device
Open the app, create a new account, and follow the instructions inside the APP.

* Before setting up Wi-Fi, please make sure that the vacuum cleaner and the Wi-Fi network meet the following requirements.
A. Main machine:
* The battery level of the main machine is greater than 15% or the vacuum cleaner is placed on the charging dock.
B. Wi-Fi network:
* Use the correct wireless network password.
* Do not use a VPN (Virtual Private Network) or proxy server.
* The Wi-Fi router supports 802.11b/g/n and IPv4 protocols.
* The router frequency band is 2.4GHz, or use a dual-frequency router that supports the 2.4GHz frequency band.
The vacuum cleaner does not support the 5GHz frequency band.
* If the vacuum cleaner cannot be connected in the 2.4/5GHz dual-band Wi-Fi network, please switch to the 2.4GHz
network for Wi-Fi settings. After the setting is completed, the frequency band can be switched.
* When connecting to a hidden network, please be sure to enter the correct network name SSID (case sensitive)
and connect to a 2.4GHz wireless network.
* When using a wireless extender/repeater, please make sure that the network name (SSID) and password are the
same as those of the main network.
* Set the firewall and port of the Wi-Fi router to allow the vacuum cleaner to connect to the APP server.
Network security requirements:
* Use WPA and WPA2 networks encrypted with TKIP, PSK, AES/CCMP.
12
APP DOWNLOAD AND NETWORKING OPERATION

• Wi-Fi Connection Failure

If you cannot use your smart phone to control the main machine, please try the following solutions.
If the problem persists, please contact our customer service staff in time.

Wi-Fi Status Cause Solution

The white light is The main machine is • Check whether the router is connected
normally on. connected to the router, to the network.
but cannot be connected • Contact the network operator to find out whether
to the network. there are any network connection problems.

The white light The main machine cannot be • Check whether the network name and password
flashes quickly. connected to the wireless have been changed.
router. • If necessary, reset the Wi-Fi connection. Please
refer to the section “APP Download and
Networking Operation>Reset the Network” in
this manual.

The white light The Wi-Fi connection h • Establish a Wi-Fi connection to the main machine.
flashes slowly. been reset or has not been Please refer to the section “Using App to control
set up before. the Main Machine” in this manual.
• If necessary, reset the Wi-Fi connection. Please
refer to the section “APP Download and
Networking Operation>Reset the Network” in
this manual.

* If other operations are triggered during the networking process, the indicator light changes, and the device still
maintains the network configuration status.
* If the connection between the mobile phone and the vacuum cleaner fails, you can reset the Wi-Fi again to enter the
network configuration mode and add it again.
* Due to version upgrades and renewals, please follow the APP internal guide for actual operation.

13
OPERATING INSTRUCTIONS

• On/Off
For the first use, toggle the main switch from 0 to 1.
Press and hold the button for 3 seconds to turn on the machine.
Press and hold the button for 3 seconds to turn off the machine.
If the vacuum cleaner fails to respond, toggle the main switch from 1 to 0 to forcibly
turn off the machine.
* Do not turn off the main switch directly during cleaning, otherwise the data of the
vacuum cleaner cannot be saved.
* If the main switch is in the 0 position, the Robotic Vacuum Cleaner will turn on automatically
if placing it on the charging dock, and will turn off if removing it from the charging dock.
* If it is not in use for a long time, please toggle the main switch to 0.

• Start Cleaning
Press the button to start the auto cleaning mode. After starting, the vacuum cleaner
will leave the charging dock, automatically scan to generate a map, intelligently determine its
cleaning route, and divide the space into multiple zones.
The cleaning path will be planned along the wall, and then cleaning will be conducted back and
forth in a zigzagging way to complete the cleaning of each zone one by one.
* If the battery level is too low, the cleaning cannot be started. Please charge first and then
start the cleaning.
* Before cleaning, all wires on the floor should be organized to avoid power interruption or damage
to items caused by wire pulling during cleaning.
* In automatic cleaning mode, if the cleaning area is less than 10 square meters, it will be
cleaned twice by default.
* Do not move the charging dock or dust collecting dock during cleaning, and make sure that
the charging dock or the dust collecting dock is powered, otherwise the vacuum cleaner may
not be able to return for recharge.

• Pause
During the operation of the vacuum cleaner, press any button to pause the operation.

• Charging
* Automatic recharge: After the cleaning task is completed, it will automatically return for recharge.
* Manual recharge: a. When paused, press the button for automatic recharge;
b. When the vacuum cleaner is stuck or cannot find the charging dock, please manually put the
vacuum cleaner back on the dust collecting dock for charging.
14
OPERATING INSTRUCTIONS

• Fixed-point Cleaning
Move the vacuum cleaner to the area that needs to be cleaned,
and press the button twice. After the mode is activated,
the vacuum cleaner will clean a rectangular area of 1.5m × 1.5m
centered on itself.

* The vacuum cleaner cannot start the fixed-point cleaning mode on the
charging dock.

• Suction Level Selection (It is only supported with the mobile App)
The cleaning intensity level can be selected according to the needs in the APP:
*Quite *Standard

*Power *Max

• Remote Cleaning Mode (It is only supported with the mobile App)
The manual remote control mode can be used in the APP to control the vacuum cleaner to get to
the area that needs to be cleaned.

• Sleep / Hibernation
*If the robot is inactive for 10 minutes, it will automatically switch to sleep mode, and the robot
will automatically shut down after sleeping for more than 12 hours.
*The robot automatically switches to sleep mode 10 minutes after being fully charged if there
is no further command.

• System Reset
In standby mode, press and hold the button for 15 seconds to reset the system. After resetting
the system, the vacuum cleaner will lose the map and the original settings including the
virtual borders.

• Map Management
A. Quick Mapping - The Forbes SmartClean with Home Mapping NUO has quick mapping feature
which creates map quickly in 5-10 mins (depending on area). Please save map without fail.
In this it creates only map & doesn't clean during map creation activity. After the map is
generated, please do not move the charging base or disconnect the power supply.
B. Real-time drawing of room map Real-time drawing of a room map can help you easily understand
the cleaning path and environment. After cleaning, a map of the room will be generated.
The map will be updated in real time during each cleaning to ensure normal navigation.
Generate a complete room map:
a. Open the door so that the vacuum cleaner generates a map of each room;
b. Remove any objects that may block or jam the vacuum cleaner;
c. After the map is generated, please do not move the charging base or disconnect the
power supply.

15
OPERATING INSTRUCTIONS

• Map Management
C. Repositioning and regeneration of a map When the position of the vacuum cleaner is moved or
the surrounding environment changes significantly, the vacuum cleaner will try to reposition and
may regenerate a map to match the surrounding environment. The details are as follows:
a. If the repositioning is successful, the vacuum cleaner will resume cleaning;
b. If the repositioning fails, the vacuum cleaner will regenerate a map to ensure normal
navigation for cleaning.
* Make sure that the vacuum cleaner starts cleaning every time from the charging dock.
* During cleaning, do not move the vacuum cleaner frequently. If it is moved, place the
vacuum cleaner back in its original position.

• Zone Cleaning Mode (It is only supported with the mobile App)
Use the mobile APP to set the zone cleaning, and the robotic vacuum cleaner will clean one or
more rooms checked on the APP zoning map.

*The robot may enter unselected areas during cleaning. Clear obstacles from the ground around
the selected rooms as the robot may enter unselected areas.
* Zone cleaning can be started only after the vacuum cleaner successfully creates a map.

• Selected Zone Cleaning Mode (It is only supported with the mobile App)
Select the zone cleaning mode in the APP and set a cleaning area. The vacuum cleaner will only
clean this zone and return to the charging dock after cleaning.

* Zone cleaning can be started only after the vacuum cleaner successfully creates a map.

16
OPERATING INSTRUCTIONS

• Use of Mop Module

A. Installation of the wet mopping assembly:
1. Take out the two-in-one dustbin and water tank.
2. Take out the dustbin.
3. Remove the rubber plug and fill the water tank with water from the water inlet.
4. Install the mop on the mop holder (mopping pad).
5. Wipe off any water spilled on the surface, and then re-install thetwo-in-one dustbin and
water tank in place.
6. We also advise to wet and squeeze the mopping cloth before installing (not mandatory).
Don't add any cleaning liquid in water tank. Use only clean water & water having hardness
in lower range.

1. Take out the dust box water tank 2. Add water to the water tank

3. Install/ place the mopping 4. Install/ place mopping 5. Install the dust box
cloth on mopping pad pad (mop support) water tank

B. Wet mopping setting:

You can start cleaning by selecting the cleaning mode, and the level of mopping water can be
selected in the APP according to your needs.
* When mopping the floor, to prevent the robotic vacuum cleaner from wetting the carpet, it is
recommended to add a virtual wall (no mopping) to the carpet area in the APP to protect
the carpet.

17
OPERATING INSTRUCTIONS

• Use of Mop Module

C. Notice
* It is recommended that after each use of the mopping assembly, take out the mop holder from
one side, empty the water tank, rinse the mop with water, and dry it.

1. Remove the mop support 2. Empty the water tank

3. Remove the mop 4. Cleaning mop 5. Sun dried mop

and support

* Do not use the mopping mode on any carpet.

* When the machine is being charged or idle, please remove the mop module.
* In order to achieve better mopping results, it is recommended to sweep your floor with the
machine before installing the mop module.
* To avoid damaging your wood floor, please make sure to take out the mop module
immediately after floor mopping is complete. Or install the charging dock onto the waterproof
floor (optional).
* When mopping is paused or finished, the machine will automatically cut off water.
However, the mopping cloth remains wet and should not be left in place for too long
but removed in time.

18
DAILY MAINTENANCE

• Clean the Dust Box

1. Empty the dust box. Put the dust box close to the trash can, and tap the dust box gently to
knock off excess dirt.
2. Take out the high-performance filter and clean the filter with the supplied cleaning brush.
3. If necessary, rinse the water tank, dust box and filter assembly thoroughly with water.
(Note: The filter cannot be cleaned with hot water or detergent.)
4. After rinsing, the water tank, dust box and filter assembly must be thoroughly dried.
(Note: Repeated rinsing will destroy the high-performance filter material and make it ineffective.
Please clean it carefully.)
5. Re-assemble the dried water tank, dust box, and filter assembly, and put them back into the
vacuum cleaner.

• Clean the Main Brush

1. As shown in the figure below, press the buckle to take out the protective cover and take out the
main brush upward.
2. The main brush will be cleaned with a cleaning tool, and the blade can cut off the hair wound on
the main brush.
3. Remove the terminal at one end of the main brush and clean the hair wrapped around the terminal.
4. After cleaning, install the main brush back to ensure it is installed in place.

19
DAILY MAINTENANCE

• Cleaning the Side Brush

1. Remove the side brush and clean the hair or foreign matters in it. You can choose whether to
wipe it with a wet rag according to your needs.
2. Place the side brush and press it tightly to ensure that it is installed in place.
*It is recommended to replace the edge brush every 3-6 months to ensure the cleaning effect.

• Clean the Front Wheel

Because hair or dust particles are easily entangled on the front wheel, be sure to clean
it regularly or as needed turn the wheel.
1. Pull the caster up.
2. Clean the hair or sundries wrapped around the front wheel or in the front wheel cavity.
3. Reinstall the cardan wheel and push it in until it clicks into place.

• Clean the Charging Electrode

Please clean the charging electrode regularly and wipe off
the dust on the charging electrode with a soft dry rag or
cleaning brush.

Charging electrode

20
 DAILY MAINTENANCE

• Clean the Sensor

Clean the sensor regularly and wipe off the dust on the sensor with a soft dry cloth or cleaning brush.

Anti-drop Sensor

Recharge
Sensor Recharge
Sensor

Wall Sensor

• Battery Assembly Guide

1. Switch off the device.
2. Use the screwdriver to remove the screws on the battery cover.
3. Remove the battery and disconnect,replace new battery and installed into battery compartment.
Use the screwdriver to screw the battery cover.

Remove the old battery

Install a new battery

21
COMMON FAULTS

When any abnormality occurs to the machine in operation, the power indicator will blink fast in red
and voice prompt will be provided. Please consult the following table for troubleshooting.

Fault Solution

Cannot start 1. Make sure that the main switch of the device is turned on.
the machine. 2. Make sure that the host is powered on.
3. If the problem persists, please reset the machine (see the "Operating
Instructions > System Reset" section herein).

The machine suddenly 1. Check whether the machine is stuck or blocked by obstacles.
stops working. 2. Check whether the battery is too low.
3. If the problem persists, please shut it down, wait for 3 seconds,
and then restart it.

Cannot make a sweep 1. Make sure the machine has been powered on.
schedule. 2. Set the time and schedule the time for automatic sweep with the app.
3. Make sure the schedule time has been set correctly.
4. Check whether the machine power is too low to start sweep.

Suction too weak. 1. Check the suction inlet for any obstruction.
2. Empty the dust box.
3. Clean filters with water.
4. Check whether filters are wet due to water or other liquids on the floor.
Let filters dry naturally thoroughly before use.

Cannot charge the 1. Please check whether the charging dock is correctly connected to the power
machine. supply, and the indicator light illuminates when the power is on.
2. When the robotic vacuum cleaner is normally connected to the charging dock,
the indicator light extinguishes.
3. If the robotic vacuum cleaner is connected to the charging dock, but the
indicator light does not extinguish and the robotic vacuum cleaner does not
respond, please use a dry cloth to wipe the charging pole piece at the bottom
of the robotic vacuum cleaner and the charging piece of the charging dock,
and then try again.
4. If the device still can not be charged after performing the above operations,
please contact the after-sales department or your dealer.

The machine cannot 1. Clear the charging dock of objects within 0.5m on the left and right sides
return to the charging and within 1.5m ahead.
dock. 2. Make sure that the machine starts sweep from the charging dock without
abnormal movement.
3. When the machine is near the charging dock, it can return faster. But if the
charging dock is located far away, the machine will need more time to return.
4. Please wait during its return.
5. Clean charging electrodes.

Note: Please contact our customer service promptly if any fault cannot be eliminated with the above measures.
22
COMMON FAULTS

Fault Solution

The rolling brush does 1. Clean the rolling brush.

not rotate. 2. Check whether the rolling brush and the brush cover are installed correctly.

Abnormal action or 1. Carefully clean the sensor with dry cloth.

sweep route of the 2. Restart the machine.
machine.

No water released 1. Make sure there is enough water in the water tank.
during mopping. 2. Check whether the mop module is installed correctly. Upon correct installation,
you will hear related voice prompt.
3. Check whether the water outlet is blocked.

The machine cannot 1. Ensure that your Wi-Fi router supports 2.4GHz and 802.11b/g/n bands as this
connect to your equipment does not support 5GHz bands. For more details, For more details,
Wi-Fi network. please refer to the "Faults in Wi-Fi Connection" section herein.

Note: Please contact our customer service promptly if any fault cannot be eliminated with the above measures.
23
LIST OF FAULTS

When the main machine fails, the red indicator on the main machine will flash, and the relevant
voice prompts will be heard at the same time. Follow the voice prompts to solve the fault.

Voice Prompt Solution

Error 1: The battery is • Please open the battery compartment and check whether the battery is
abnormal. Please refer properly connected, and restart the machine.
to the manual or APP. • The battery temperature is too high or too low. Please wait until the battery
temperature becomes normal (0°C~40°C/32°~104°F) before operation.

Error 2: The wheel module • Please check whether there are foreign objects stuck in the wheels,
is abnormal. Please refer and restart the machine.
to the manual or APP.

Error 3: The side brushing • Please check whether there are foreign objects stuck in the side brush,
module is abnormal. Please and restart the machine.
refer to the manual or APP.

Error 4: The fan is • Please check whether there are foreign objects stuck in the fan port,
abnormal. Please refer and restart the machine.
to the manual or APP. • Please clean the dust box and filter, and restart the machine.

Error 5: The rolling brush • Please remove the rolling brush and clean the rolling brush, the connection
is abnormal. Please refer part of the rolling brush, the rolling brush cover and the dust suction port.
to the manual or APP. Please restart the machine after cleaning.

Error 6: The water pump • Please clean the water tank, water pump connections on the tank and
is abnormal. Please refer machine, the water outlet at the machine bottom, and check the mop module.
to the manual or APP. Please try to restart the machine after cleaning.

Error 7: The laser sensor • Please check whether there are foreign objects in the laser sensor,
is abnormal. Please refer and restart the machine after cleaning.
to the manual or APP.

Error 9: The charging is • Please check whether the charging area is contaminated, and clean the
abnormal. Please clean charging pole pieces.
the charging contact area. • Please check whether the battery is installed correctly.

Error 10: The machine is • Please toggle the main switch to 0 first, then to 1, and restart.
abnormal. Please shut
down and restart.

Error 12: The operation is • Please turn on the main switch before.
abnormal. Please check
whether the rocker
switch is turned on.

Note: if the corresponding faults cannot be eliminated by referring to the above methods, please contact our customer service personnel in time.
24
ENVIRONMENTAL STATEMENT

• Names and contents of harmful substances in the product

Harmful Substances
Lead Mercury Cadmium Hexavalent Polybrominated Polybrominated
Component Name
(Pb) (Hg) (Cd) chromium biphenyl diphenyl ethers
(Cr (VI) (PBB) (PBDE)ad
(Pb)

Shell component

Internal plastic parts

Metal parts

Electrical
components and
control components

Dry batteries

Rechargeable
batteries

This form is prepared in accordance with the provisions of SJ/T 11364.

It indicates that the contents of the hazardous substance in all homogeneous materials of this part
are below the required limit specified in GB/T 26572.
It indicates that the content of the hazardous substance in at least one of the homogeneous
materials of this part exceeds the required limit specified in GB/T 26572.
(All parts marked with “X” in the form are in conformity to the EU RoHS Directive, or cannot be replaced by
hazardous substances due to global technological development limits.)
(This form indicates that these hazardous substances exist in our company’s products, but not all of the
products included in the package contain all of the above parts.)

The service life of the dry batteries used with the product is 3 years.
The service life of the rechargeable battery used with the product is 5 years.

25
METHOD 1: CONNECTION OF FORBES SMARTCLEAN WITH HOME MAPPING
NUO THROUGH WIFI

IOS : Go to Apple store Search for Smart Life app Download the app
Android : Go to Play store Search for Smart Life app Download the app

1. Download App from play store

2. Do Registration
3. Do Log-in

STEPS FOR CONNECTING FORBES SMARTCLEAN WITH HOME MAPPING

NUO TO WIFI

+ + Add Device

Add Device Searching for nearby devices.

Make sure your device has entered pairing mode.

Create Scene

Scan
Turn on Wi-Fi
Wi-Fi is required to search for devices.

Turn on Bluetooth
Bluetooth makes your device more discoverable.
No devices No devices

Add Device Add Device

Add Manually
Electrical Socket

Lighting
Plug Socket Socket
Sensors (BLE+Wi-Fi) (Wi-Fi) (Zighoo)

Large Home
Appliances
Socket Dashband Plug Socket
(BLE) (Wi-Fi)
Small Home
Appliances

Kitchen
Appliances Socket
(other)

Home Scene Smart Me Home Scene Smart Me

Use any one of the option for add the device Enable WIFI and Bluetooth

26
STEPS FOR CONNECTING FORBES SMARTCLEAN WITH HOME MAPPING
NUO TO WIFI

X Add Device
Add Device

Searching for nearby devices. 1 device(s) being added

Make sure your device has entered pairing mode.
Enter Wi-Fi Password
FORBES SMARTCLEAN WITH
TBD HOME MAPPING
Being added

Forbes
smartClean wit...

Add Manually
Bommasandra_LAN_WiFi

Electrical Socket Stayconnected@Efl

Lighting
Plug Socket Socket
(BLE+Wi-Fi) (Wi-Fi) (Zighoo) Next
Sensors

Large Home
Appliances
Socket Dashband Plug Socket
(BLE) (Wi-Fi)
Small Home
Appliances

Kitchen
Appliances Socket
(other)
Exercise &
Health
Power Strip

Camera & Lock

Click on add Enter WiFi password Unit is adding

(If more than 1 options are & click on next
shown then select this option)

Add Device
Forbes Smartclean with Home Mapping

1 device(s) added successfully

FORBES SMARTCLEAN WITH

TBD HOME MAPPING
Added successfully

0 device(s) being added

Done

Click on Done First window

27
METHOD 2: CONNECTION OF FORBES SMARTCLEAN WITH HOME MAPPING
NUO THROUGH WIFI

+ X

Add Device Enter Wi-Fi Password

Create Scene

Scan

Bommasandra_LAN_WiFi

No devices
Stayconnected@Efl

Add Device
Next

Home Scene Smart Me

Click on Add device Select Small Home Appliances Enter WiFi password
& click on next

FORBES SMARTCLEAN WITH

HOME MAPPING

SL-PD-882b9e

Confirm Select AP mode Click on go Select device FORBES

to connect SMARTCLEAN WITH
HOME MAPPING or
28 SL-PD-XXXXXX
METHOD 2: CONNECTION OF FORBES SMARTCLEAN WITH HOME MAPPING
NUO THROUGH WIFI

Add Device
Forbes Smartclean with Home Mapping

1 device(s) added successfully

FORBES SMARTCLEAN WITH

TBD HOME MAPPING
Added successfully

0 device(s) being added

Done

Connecting Click on Done First window

X X X

Reset the device Reset the device Reset the device

Power on the device. Hold the RESET button for 5s Confirm the indicator is blinking
Power off after 10s and then power on again

Next Back Next Back Next

Click on reset device

if indicator on vacuum
cleaner is not blinking
29
APPLICATION FEATURES

Forbes SmartClean with Home Mapping Forbes Smartclean with Home Mapping

Quick mapping
Customer can map entire home within a small time period rather than waiting for entire cleaning.

Forbes SmartClean with Home Mapping

Forbes SmartClean with Home Mapping

There are four type of cleaning mode After the completion of mapping Map
Auto : Edge + S cleaning, Room : For particular rooms edit option will be available and
Zone : Customized area cleaning, Pin n Go : Spot cleaning map will appear on the front panel
30
 APPLICATION FEATURES

More options are available on the front panel, Through Customer can click on more option
that customer can access all additional features. & then Map setting and then can
Eg : Schedule, Maintenance, Cleaning History etc. save or reset the current map

Cleaning Histortory will show the Customer can adjust voice prompt
history of each individual cleaning volume by sliding the bar
as well as the total cleaning
31
APPLICATION FEATURES

Customer can set a time interval, Customer can guide the robo manually.
during that time robo will not do any actions While pressing backward direction the robo
will turn 180° and will do in forward direction

Customer can monitor the life of Customer can arrange cleaning for any time.
consumable and accordingly can Press add button, select time, Repeat, suction
arrange maintenance level, Water level and the desired room
32
 APPLICATION FEATURES

5 options are available in Suction selection Repeat selection

schedule cleaning including in schedule cleaning in schedule cleaning
selection of time

Forbes SmartClean with Home Mapping

Suction and water level Customer can identify the Robot Information
changing in auto mode exact location of the robo
through the voice prompt
33
APPLICATION FEATURES

Forbes SmartClean with Home Mapping

Forbes SmartClean with Home M..

Click on pen symbol Customer can change robo name.

The same should be use
for voice control also

Updates Customer can share the robo Customer can give the review
to 2nd person through mail, depends up on the performance
Smart life account, whatsup etc. of the robo
34
Some of the options will be restricted for 2nd person
APPLICATION FEATURES

Customer can identify the device

information including device ID.

Forbes SmartClean with Home M...

Customer can connect the robo to To connect with Alexa &

voice control such as Alexa & Google google assistant click
on third party control
35
 APPLICATION FEATURES

Forbes SmartClean with Home Mapping Forbes SmartClean with Home Mapping

Forbes SmartClean with Home Mapping

Click on map edit Customer can customize the Customer can set virtual wall,
room cleaning by clicking on no go zone & no mop area
Map custom editing (for eg: the electrical connections
area or Pet area etc..)

Forbes SmartClean with Home Mapping

Forbes SmartClean with Home Mapping Forbes SmartClean with Home Mapping

Click on cleaning preference Click on cleaning preference From here user

for selecting suction for selecting suction & water level can select suction & water level
& water level
36
 APPLICATION FEATURES

Forbes SmartClean with Home Mapping

Once the map is saved customer Customer can create virtual wall robo
can edit the map. Merge room, split (divide) room, will consider as wall & will not cross it
Name room, Custom mode, order of cleaning rooms

Forbes SmartClean with Home Mapping

In zone option - select no order of cleaning rooms In custom mode customer can
go zone & no mop zone can be decided choose different suction water
level times of cleaning for each room
differently as per the needs
37
VOICE COMMANDS (ALEXA & GOOGLE ASSISTANT)

ALEXA
Status(Alexa Status
Commands Device status
installed in Mobile) (Alexa Device)

Enter auto cleaning, and reports

Turn On Ok Ok
the voice “Start AUTO Cleaning”

Enter auto cleaning, and reports

Turn Off Ok Ok
the voice “Start Heading Home”

In the cleaning state, the main unit pauses cleaning and

Pause Ok Ok
reports the voice "Pause Cleaning".
In the charging state, the main device pauses charging
and reports the voice "Pause Heading Home”

In pause cleaning state, the device continous to cleaning,

Resume Ok Ok
reports the voice“Start Cleaning”
In pause charging state, the device continous to charging,
reports the voice “Continue Heading Home”

Google Assistant

Enter auto cleaning, and reports

Turn On Ok Ok
the voice “Start AUTO Cleaning”

Enter auto chargingand reports

Turn Off Ok Ok
the voice “Start Heading Home”

In the cleaning state, the main unit pauses

Pause Ok Ok
cleaning and reports the voice “Pause Cleaning”
In the charging state,the main device pauses
charging and reports the voice “Pause Heading Home”

In pause cleaning state,the device continous

Resume Ok Ok
to cleaning, reports the voice “Start Cleaning”
In pause charging state,the device continous
to charging, reports the voice “Continue Heading Home”

Enter auto cleaning, and reports

Start Ok Ok
the voice “Start AUTO Cleaning”

In the cleaning state, the main unit pauses cleaning

Start Ok Ok
and reports the voice “Stop Cleaning”
In the charging state,the main device pauses charging
and reports the voice “Pause Heading Home”

38
REGULATORY COMPLIANCE INFORMATION

All products bearing this symbol are waste electrical and electronic equipment which
should not be mixed with unsorted household waste. Instead, you should protect
human health and the environment by handing over your waste equipment to a
designated collection point for the recycling of waste electrical and electronic
equipment, appointed by the government or local authorities. Correct disposal and
recycling will help prevent potential negative consequences to the environment and
human health. Please contact the installer or local authorities for more information
about the location as well as terms and conditions of such collection points.

This product contains a lithium-ion battery.

Do not disassemble, strike, crush or throw the vacuum-mop into the fire. Stop using the
vacuum-mop immediately if there is any swelling or battery fluid leakage. Do not leave
it in a high-temperature environment.

39
WARRANTY AND TERMS & CONDITIONS

Forbes SmartClean with Home Mapping Nuo Vacuum Cleaner warranty against manufacturing defects lasts
for a period of 12 months, from the date of the original purchase, subject to the following conditions:

1. The customers will notify the company, in writing, promptly of any defect noticed, and give the company,
or its authorised agent sufficient opportunity to inspect, test and remedy them, for which the customer
will deposit the goods, if so, required by the company, with company’s office/ service centre along with
the
original invoice, in the city where they are sold.
2. Inspection and test report of the company’s office/ service centre will be treated as final and binding
under the warranty for determining defects, repairs/ alterations required, or carried out, or certifying
working of goods thereafter.
3. The company or its authorized dealer will be entitled to retain any defective part replaced under the
warranty.
4. The company reserves the right to replace the defective device, or its components with free-of-defects
equivalent thereof, provided that such equivalent ensures efficiency and functionality equal to, or higher
than the original device or component. The replaced defective device or component shall become
property of the company.
5. The company’s liability under the warranty will be limited only to defects which occur under the condition
of normal operation and under proper use. It excludes defect occurring because of abuse, faulty care or
maintenance, repairs/ alterations to goods or parts by others, use on electrical supply for which the goods
are not designed or to damage caused by lighting or other electrical disturbances.
6. Components subject to wear, such as mopping cloth, Side Bushes, filters are not covered by this warranty.
7. The customer will have no claims under this warranty in respect of any personal injury, damage to
property or consequential damages, or for utilisation of the goods not in accordance with the user
manual.
8. Force Majeure: The company shall not be liable for the non-performance of its obligations under these
terms and conditions where such failure is due to force majeure event, i.e. due or attributable to any act of
God, orders, restrictions or regulation of Government, Central or State, war, working conditions, hostilities,
riots, civil commotion, strike, lock out, lockdown, pandemic, labour trouble, explosion, or any other cause
or circumstance of whatsoever nature beyond control.
9. In case product needs upgradation due to reason not under control of the company, customer has to
accept upgradation at prevailing rate.
10. The company reserves the absolute right to amend/ extend/ cancel/ discontinue the terms and
conditions, or any part thereof without giving any reasons or prior notice to customers.
11. All the terms and conditions, other than above criteria, on products of the company will have the same
effect.
12. Any disputes are subject to Mumbai Court Jurisdiction only.

Note: The undernoted expressions should have the following meaning:

“The goods” shall mean good described in the invoice.
“The customer” shall mean the original purchaser as per the invoice.
“The company” shall mean “EUREKA FORBES LIMITED”

POST WARRANTY
The customers have the option of calling our Service Centre and having their Forbes Vacuum Cleaner serviced on an actuals basis i.e.
by paying for labour cost and spares needed to attend to that service/ complaint call at the prevailing company rates. Such services will
be rendered by the company in towns/ places where the company has its Service Centres.

40
For more details please refer to T&C mentioned on the Company’s website.
CIN: L27310MH2008PLC188478

Corporate Office: B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen,
Off Ganpatrao Kadam Marg, Lower Parel, Mumbai-400 013, India.
Tel.: +91 22 4882 1700, 6260 1888 | Fax: + 91 22 4882 1701.
7039883333
Email: customercare@eurekaforbes.com.