Module Cmc Lecture Notes on Computer Mediated Communication
Module Cmc Lecture Notes on Computer Mediated Communication
COLLEGE OF ARTS
AND SCIENCES
COURSE MODULE IN
COMPUTER
MEDIATED
COMMUNICATION
st
1 Semester; A.Y. 2021 – 2022
COURSE FACILITATOR: Myra Trayfalgar Vallente, LPT, MEd
FB/MESSENGER: Ma’am Myra
Email: mvallente@nonescost.edu.ph
Phone No: +639632324855
MODULE
VISION
2025.
MISSION
GOAL
INSTITUTIONAL OUTCOMES
Hello, there! Welcome to your Computer Mediated Communication class! I am glad to have you.
I know this pandemic has brought a lot of drastic changes in our lives recently. Academically, it
means we are in a new normal era where traditional classroom set up is limited. We are here to
embrace the advantages and challenges of Flexible Learning in the form of printed and digital
modules.
PLEASE READ!
As you read on, you will have an overview of the course, the content, requirements, and other
related information regarding the course. The module is made up of 8 lessons. Each lesson has
seven parts:
LEARNING ACTIVITIES – To measure your learnings in the lesson where you wandered
Please read your modules and learn the concepts by heart. It would help you prepare to be
effective and efficient professional in your respective fields. You can explore more of the
concepts by reading the references and the supplementary readings.
I encourage you to get in touch with me in case you may encounter problems while studying
your modules. Keep a constant and open communication. Use your real names in your FB
accounts or messenger so I can recognize you based on the list of officially enrolled students in
the course. I would be very glad to assist you in your journey. Furthermore, I would also suggest
that you build a workgroup among your classmates. Participate actively in our discussion board
or online discussion if possible and submit your outputs/requirements on time. You may submit
them online through email and messenger. You can also submit hard copies. Place them in
short size bond paper inside a short plastic envelop with your names and submit them in
designated pick-up areas.
I hope that you will find this course interesting and fun. I hope to know more of your
experiences, insights, challenges and difficulties in learning as we go along this course. I am
very positive that we will successfully meet the objectives of the course.
May you continue to find inspiration to become a great professional. Keep safe and God bless
Course
ELS112
Number
Course Title Computer Mediated Communication
The course discusses the social and linguistic features of various
Course
forms of texts brought about by information and communication
Description
technology.
No. of Units 3 units
Pre-requisites None
CILO 1: Gain a theoretical understanding of the field of CMC
and become familiar with both common and novel CMC tools,
though readings and in-depth class discussions boards.
Course
CILO 2: Demonstrate an understanding of CMC concepts.
Intended
CILO 3: Learn how computer mediated communication
Learning
influences their identity and personal relationships.
Outcomes
CILO 4: Develop critical thinking and analytical skills to
determine effective CMC.
CILO 5: Apply skills in actual workplace situations.
MODULE 1
LESSON 1
Introduction to Computer-Mediated Communication; Types, Origins
and Development Concept of Globalization
LESSON 2
CMC as language and discourse
Content MODULE 2
Coverage LESSON 1
Internet Language
A. Speech vs Internet Language
B. Characteristics of Internet Language
C. Language Center
MODULE 3
LESSON 1
Internet Language and English Grammar
References SUPPLEMENTARY READINGS:
https://www.researchgate.net/publication/328512493_Computer_Medi
ated_Communication_and_Discourse_The_Effect_on_Writing_Skill
REFERENCES:
R1 – Herring, S. C. (2007). A faceted classification scheme for
computer-mediated discourse. Language@Internet.
http://www.languageatinternet.org/articles/2007/761/index_html
ONLINE REFERENCES:
OR1
https://www.yumpu.com/en/document/read/51498813/introductio
n-to-stylistics-week-1pdf-lettere-e-filosofia
OR2 http://citeseerx.ist.psu.edu/viewdoc/download?
doi=10.1.1.457.5028&rep=rep1&type=pdf
OR3 https://essaydocs.org/topic-1-levels-of-language-
linguistic-choice-style-and-meaning.html
OR4
https://www.lancaster.ac.uk/fass/projects/stylistics/introduction/st
art.htm
OR 5
https://www.youtube.com/watch?v=iQ_1BXBxLdI
OR 6
https://www.youtube.com/watch?v=-p2WtfLSV-4
Program Head,
AB-English: PHILAMER PEDRIÑA, MAEd
DONNA FE V.
Acting Dean, TOLEDO, LPT, Ed.
College of Arts D MERROSE B. DESCARIAL, LPT, MABio
and Sciences:
Director, Gender
and Development: SAMSON M. JACKIELEE A. ANACLETO, MEd.
LAUSA, Ph. D.
Chair, Curriculum
and Instructional MA. JANET S. GEROSO, LPT, Ph. D.
Materials
Development:
Director, Quality
Assurance:
Vice-President,
Academic Affairs:
Science and Technology under its Learning Continuity Plan on Flexible Teaching-
Learning modalities.
Quotations from, contractions, reproductions, and uploading of all or any part of this
module is not authorized without the permission from the faculty-author and from the
NONESCOST.
LESSON
MODULE 1
INTRODUCTION TO CMC;
1 Types, Origins and
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Work out and describe what the characters in the image are doing. Write your
answer inside the box.
The activity above should have given you a rough idea on what computer
mediated communication is all about. In this section, let us reinforce what you know
about CMC so far through a simple activity.
Your task is to (1) briefly describe the kind of communication (ex. business
letter, memo, in-game chats, etc.) depicted in the following images, (2) identify the
technology used (ex. computer, mobile phone, email, instant messaging app, gaming
app, etc.), and (3) determine whether it is real-time communication or delayed-time
communication.
Note: As between two people in a face-to-face discussion, in real-time
communications, people also get to respond to what was communicated right away
such as when talking on the telephone, participating in online lecture, or talking to a
person in a chat room, or chatting via instant messaging. In delayed-time
communication, on the other hand, there is a significant time delay between sending
a message and it being read, e.g., emails, online forums, discussion boards, etc.
Image 1
Image 2
Image 3
Image 4
Image 5
Image 6
What is CMC?
More definitions:
"Any communication...mediated through the computer" (Metz, 1992, p.3).
"CMC is a communication channel through which much of our business and social
interaction takes place" (Walther & Burgoon, 1992).
"CMC is a human-to-human communication using networked computer environments
to facilitate interaction. It is an umbrella term for all kinds of interpersonal (private and
public) communication carried out on the Internet by e-mail, instant messaging
systems, mailing lists, newsgroups, web discussion boards, Internet Chat, and web
chat channels" (Shaft, Martin & Gay, 2001).
For the purposes of our discussion, we’re going to the use the following as our
working definition of CMC:
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CMS is any form of communication between two or more individuals who interact
and/or influence each other via a computing device through the Internet or a network
connection using software.
CMC does not include the methods by which two computers communicate, but
rather how people communicate via computer networks.
Types of CMC: Synchronous and Asynchronous
One of the main distinctions that has been made in CMC has been between
synchronous (real-time) and asynchronous (delayed time) communications.
Examples:
Chat
Instant messaging (e.g., Skype, FB messenger, Whatsapp, Viber)
Video conferencing
Mobile phone/telephone conversation
Internet relay chat (IRC) and many more
Benefits:
Examples:
Emails
Shared network group folders
Discussion boards
Frequently updated hyperlinked webpages
Video sharing platforms (e.g., Youtube)
Social networking sites (e.g., Facebook, Twitter, YouTube)
Benefits:
The First Email Sent. The U.S. Department of Defense implemented ARPANET
(Advanced Research Projects Agency Network) which connected many computers for
the purpose of communication. Although Ray Tolimson was credited to be the person
who successfully sent the first email in 1971 using the @ sign to separate the
username from the name of their machine, the first message between two ARPANET
computers was actually sent on October 29, 1969. The senders tried to type in
“LOGIN,” but the computers crashed after the first two letters. So basically, the
beginning of the Internet is the story of two large computers, miles apart, sending the
message: “LO,” beginning a new form of communication that would quickly become
essential in day-to-day life. ARPANET evolved into the network of computer networks
we now know as the Internet.
Chatrooms. In 1980, CompuServe releases its own take on the "chat" concept that
allowed over 123,000 people to sign on nightly. Compuserve chatrooms were
accessed by dial-up modems, and contained "channels" in which people would
subscribe. Chat room users never really knew who they were talking to as most users
used a pseudonym to maintain anonymity.
Textual CMC exploded in popularity after Internet Service Providers enabled people
to go online from their homes in the late 1980s and early 1990s. Among the popular
application then was the bulletin board system (BBS), a computer or an application
dedicated to the sharing or exchange of messages or other files on a network.
Originally an electronic version of the type of bulletin board found on the wall in many
kitchens and work places, the BBS was used to post simple messages between
users. The BBS became the primary kind of online community through the 1980s and
early 1990s, before the World Wide Web arrived.
Invention of the World Wide Web. British computer scientist, Sir Tim Berners-Lee,
invented the World Wide Web in 1989. By October of 1990, Tim had written three
fundamental and lasting technologies: HTML, URI, and HTTP, all of which are still
used today.
The mid-to-late 1990s was a “golden age” for CMC, including public, multiparticipants
textual interactions, which flourished on electronic mailing lists, Usenet newsgroups,
MUDs and MOOs, and Internet Relay Chat.
Social Media. Although social media technically started over twenty years prior
(Geocities in 1994 and Six Degrees in 1997) Facebook was launched in 2004, and
with it an entirely new era of computer mediated communication. There were other
platforms, such as MySpace, Facebook would prove to be the most important launch
of the social media era.
2) Zach saw a vacancy for job online. He sends his application letter via email along with
his CV.
3) Zach and his team won the championship for League of Legends. The team were
able to coordinate their movements and attacks through in-game voice chats.
5) Zach wrote a new post on FB to inform his friends about a new gaming app.
C. Read the following items carefully and write the letter of the best answer on the
space provided.
a) instant messaging
b) text message
c) video conferencing
d) voice over chat
a) text messages
b) email
c) video message
d) video conferencing
a) Lower cost
b) Ability to cross distances quickly
c) Faster
d) All of these
LESSON
Below is Peter Steiner’s famous cartoon published in the New Yorker on July 5,
1993. Carefully analyze the cartoon, then try to answer the following questions:
Since most CMC is text-based (e.g., email, real-time chats, discussion groups, and
real-time multiplayer games), this provides opportunity for the study of verbal
interaction and the relationship between discourse and social practice.
Notably, CMD vary depending on the kind of messaging used and the social and
cultural context embedding particular instance of use, e.g., the discourse and
language of MORPG players for instance may be different from those participating in
online forums. However, while they’re different, all forms share something in common,
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i.e., the activity that takes place through them is constituted primarily by visually-
presented language. These characteristics create a unique environment that is free
from the competing influences of other channels of communication and from physical
context, enabling researchers to study and understand the nature of computer-
mediated language.
1. Disrupted turn adjacency which means that the speaker's turns appear out of their
expected order. For example,
2. Multiple threads occur when more than one conversation is happening at a time
within the same space on-screen. For example,
Maggie: peek-a-boo!
Michael: In answer to your question Ying -- yes, I think Vance is visiting family in the
US.
Maggie: he said so in his last email to the group.
Michael: Ying - your avatar looks very tired!
Maggie: like I feel...
Michael: I feel quite anxious.
Maggie: I was invited to Zurich, but I think I will stay home.
Ying: Yes, I am tired.
Michael: I guess you got up early to study for your test Ying.
3. Lack of immediate feedback due to absence of social cues and physical and social
presence like those in face-to-face interaction.
To compensate for the lack of the social cues, communicators invent successful
ways of sending screams, hugs, and kisses. This invention is represented by
emoticons, a portmanteau of the words emotive and icons. Using emoticons, the
interactants convey meaning and intent to each other without spending much time
and effort of detailed explanation.
The common practice of verbalizing physical cues, for example humor is represented
by 'hehehe'.
Physical actions are described with two asterisks and is primarily utilized in on-line
interactive situations. In the following example, the chat participant acts as if she just
walked into a room where she finds other members of her community
MaidMarion: *Lady Marion arrives in the room with a flair and fitting of her status*
Lancelot: *Bowing low in respect to Lady Marion's presence* How fair thee, Lady
Marion?
Above are just a few examples of channels. Some CMD may only allow texts and
emojis while others (like FB Messenger) allow the sharing of photos, audios, videos,
and word files as well links to other websites or computer network. Twitter, for
instance, used to be a text-based platform with a 140-character limit.
Classifying CMD
The said scheme is categorized in two: (1) medium factors (the technological
features of computer-mediated communication systems) and (2) situational factors.
Medium Factors
The table below lists some of the most important medium factors that have been
observed to condition computer-mediated discourse, and that are therefore posited
as categories in the classification scheme. Although they are not in any necessary
order, they are numbered for ease of reference.
Size of message buffer - refers to the number of characters the system allows in a
single message. In most email-based systems, the buffer is effectively limitless – or
at least, it is larger than practical limits on how long most people are willing to type
and others are willing to read. Many chat systems, however, impose limits on
message size, and text messaging systems on mobile telephones limit users to
certain number of characters per message.
Situational Factors
Various social and situational factors (see table below) have been observed to
condition variation in computer-mediated discourse as in spoken discourse. This
below is not presumed to be exhaustive however.
Topic at the group level indicates, within broad parameters, what discussion content
is appropriate in that context, according to the group’s definition. Some CMC modes
not conceived as discussion forums but rather as role-playing environments, such as
adventure MUDs, may have a geographical and/or temporal “Theme” (such as a
medieval village) instead of a topic. In contrast, topic at the exchange level is what
participants are actually talking about in any given interaction; this may or may not be
on the “official” topic of the group.
Tone refers to the manner or spirit in which discursive acts are performed; it can be
described along a number of continuous scalar dimensions, including (but not
restricted to) degree of seriousness, formality, contentiousness, and cooperation.
Contentious debaters on Usenet employ direct quoting of a discourse participant
differently than do participants in friendly CMD. Emoticons similarly take on different
pragmatic meanings depending on the tone of an exchange, which they may also
help to establish.
Have you received a text message like this: "Eow PowZ, mUsZtah nHa?”
If so, you have most likely had a "jejemon" experience. Some years ago, the
terminology has been popping up everywhere on Facebook (Macoleta, 2010).
Fortunately, we are rarely seeing them in our newsfeed nowadays.
Computer based discourse in all its modes has become part in everyday life.
Webchat, e-mail, multi-media and others develop their own language style (Chiad,
2018). However, this development did not come without its consequences, in
particular to students’ writing skills.
For example, Melanie Weaver assigned term-papers to her students. She was
annoyed when she received a bunch of term papers from her students who, when
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trying to make a point, would put a smiley face in the end, and when presenting an
argument and an opposite view, would put a frown emoticon (Chiad, 2018).
Obviously, based on this scenario, one notable effect of CMC is that it makes
students’ written output more pictographic.
The effect of computer mediated communication on writing skills is an area that still
needs exploring. Below is an excerpt from the article "The Death of Literature by the
Digital Age" published in The Yale Tribune online on June 2018, briefly describing the
effects of digital technology on writing skills.
This leads to another problem – the lack of good writing among teenagers
and young adults. As American writer, Gary Paulsen, said, “If you want to be a
good writer, you’ve got to read like a wolf eats.” As professional writers know
through experience, developing an extensive vocabulary is essential to
becoming a good writer. And getting acquainted, and subsequently, intimate,
with new words, requires a carefully cultivated habit of reading books.
On the other hand, when young people are constantly engaged with their
smartphones, it becomes difficult to immediately switch from texting jargon to
academic English for writing an essay or a paper. According to a recent report
by Clarion University in Pennsylvania, social media and text messages are
“consistently associated with the use of particularly informal written
communication techniques, along with formatting problems, nonstandard
orthography, and grammatical errors. “A recent Pew Research survey of
teachers around the country found that today’s digital technologies lead to
middle school and high school students engaging in several academic
wrongdoings, including using informal language in formal papers and
plagiarizing. Furthermore, the survey also found that students are
overwhelmed by the tasks of reading long texts and forming complex
arguments
Therefore, information at the press of a button may not be the best option to
grow an academic writer. In fact, A large number of educators and children’s
advocates are concerned that the quality of young people’s writing is being
consistently eroded by social media and all the negative qualities of instant
communication. The Librarian of Congress Emeritus, James Hadley
Billington, recently warned that this trend might be harming “the basic unit of
human thought – the sentence.”
After reading the above passage, read and answer the following questions:
1. What is the key to good writing according to American writer Gary Paulsen?
3. Based on the report, what are the different effects of social media and the use of
digital technologies on students' writing.
(Prelim Exam)
1. Synchronicity
2. Message
transmission
3. Persistence of
transcript
4. Size of
message
buffer
5. Channels of
communication
B. Analyze one of your Class groupchats based on the Situational Factors (S1-
S8). (14 pts.)
Name of GC (subject)
1. Participation
Structure
2. Participants’
Characteristics
3. Purpose
4. Topic or Theme
5. Tone
6. Activity
7. Norms
8. Code
D. Form a group of 3-4 members. Read 3-5 studies related to the effects of
computer mediated communication on writing skills. Present the findings in
summary form and make a conclusion about CMC and its impact on writing
skills based on these findings. (20 pts)
MODULE 2
LESSON
1 Internet Language
18
HOURS
With a partner, try to work out the difference between speech and internet language
or computer mediated communication. (10 pts)
Task B
Based on text above, why is internet language neither speech nor writing? (5 pts)
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
______________________________
Due to the predominance of writing in CMC, many have thus labeled the digital
culture as ‘oral culture appearing in the written form’ (Crystal, 2011).
The result of these literary forms can vary greatly in its content and formality as
compared to the traditional ways of writing (Gee, 2011). The communication tends
to emphasize less on content or facts and more for the purpose of socialization.
Scholars have since provided three terms that closely described the relationship of
written forms with the spoken language:
2. Semiotic Compensation - This means that the written forms may contain
the use of symbols to create expressions and playing of words. They replicate
sounds one would respond with during communication with oral language such as
the smiley face, or laughing sounds “ha ha.”
1. Reflecting on how you communicate digitally, would you agree that you write texts like
how you would speak them? When does conceptual orality apply in your online
communications and in what instance do you write formally? Please explain your
answer. (10pts.)
2. Write or draw the different forms of semiotic compensation you use when expressing
the following emotions: (2pts each)
happiness
anger
sadness
annoyance
3. Aside from emoticons, internet users have come with many abbreviations and
acronyms to achieve linguistic economy. Look for the meaning of the following
acronyms now widely used online. (1 pt. each)
MP
IRL
JAM
LMK
NBD
NAGI
MYOB
FYI
for your information
IMHO
in my humble opinion
Some textspeaks, after a considerable used over a period of time, finally earn a
place in a dictionary.
Overtime, the internet creates its own vocabulary such as youtuber, cyberbully, blog,
tweet, vlog, offline, etc. This vocabulary also has an influence on everyday speech
and writing.
For example:
"For offline orders, call this number."
"Could you two take that offline so we can move onto other items on the agenda?"
However, with over a million lexical items in English, a few thousand internet
vocabulary is hardly of great significance.
Watch the video “Internet Language” and write your reflection on the topic,
particularly on how Internet Language affects you. (20 pts.)
https://www.youtube.com/watch?v=-p2WtfLSV-4
Content- 50%
Organization- 30%
Creativity- 20%
Activity A
To prepare you for the lesson, look up the meaning of the following words in the
dictionary.
1. Orthography
2. Typography
3. Morphology
4. Syntax
Activity B
Analyze the following online exchange with regard to grammar (e.g. typography,
orthography, morphology, and syntax). Write your observation inside the box.
Internet Typography
In computer-mediated discourse, typography refers primarily to the use of non-
alphabetic keyboard symbols such as: number, punctuation, and special symbols
such $ @ < >. It also included non-standard capitalizations such as:
ALL CAPS
lack of initial capitalization
alternating uPpEr AnD LoWeR case
'camel case' or writing compound words or phrases together with MedialCapitals
emoticons or sequences of keyboard characters that imitate facial expressions
e.g. :-D (smiling face), 0_o (confused face), ^_^ (happy face) and <_< (eyes
looking sideways).
Other typographic characteristics of CMC include repeated punctuation (!!!, ?! ...)
and the substitution of numbers of letters for words or parts of words (e.g., 4 'for',
2day 'today' and ur gr8 'you're great'). This latter usage is also sometimes classified
as nonstandard spelling.
Internet Orthography
Nonstandard orthography is widely considered to be a defining characteristic of
computed-mediated language, often manifesting in spelling practices that suggest
loosened for orthographic norms. These include:
Internet Morphology
Not to be confused with orthography, morphology in CMD mainly refers to word
formation processes and their outcomes, generating many new words that are
making their way into dictionaries of Standard English, such as clipping (e.g., nick
from nickname), blending (e.g., netizen from network citizen), acronyms (e.g., lol for
laugh out loud, jk for just kidding, OMG for oh my god. wtf for what the fuck),
semantic shift (e.g., spam for internet junk mail, flame for unleash invective on a
computer network).
The most creative examples of e-morphology have been reported in playful, self-
contained context such as multiplayer online game in which interactions can be
intense and fast-paced generating numerous acronyms and shortened forms
specific to the game context, e.g., gg (good game), afk (away from the keyboard),
and ks (kill steal).
Internet Syntax
The syntax of computer-mediated English seems to be the same as those found in
non-electronic media. However, when it deviates from standard syntax, it appears
telegraphic and fragmented. Parts of speech such as articles and subject pronouns
may be elided. In addition, messages that do not contain a complete grammatical
clause are common. Especially in CMC, modes are characterized by brief and
informal messages.
The usual reason given for elision is to save keystrokes, whereas sentence
fragments may because by people typing speech like utterances and/or the
requirement in some CMC systems that messages be brief which can lead users to
break longer utterances into several messages.
Activity C. Analyze these two speech acts. How would you answer each
question?
Internet Pragmatics
To give you a glimpse of how pragmatics work on CMC, let’s take a look at Twitter.
Created in 2006, Twitter changed its prompt to elicit a user response in 2009, from
"What are you doing?" to "What's happening?"
By doing so, Twitter users’ response greatly changed, resulting in dramatic change
on what users post on the social media site, veering away from the concept of
personal status updates to just about anything.
Where the prompt question “What are you doing?” used to elicit response like
“Enjoying an excellent cup of coffee,” the question “What’s happening?” prompts
Twitter users to outgrow their personal musings. It created an open model in which
a new kind of information is shared, such as people witnessing accidents,
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organizing events, sharing links, breaking news, reporting stuff their dad says, and
so much more.
Name: ________________________________________________Date:
Course, Year & Section: __________________________________Score:
Orthograph
y
Morphology
Syntax