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    Om Relekar

    Uploaded by

    killerbolt7254
    Resume

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    © All Rights Reserved
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    Om Relekar

    Uploaded by

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    Resume

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    Resume

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    3 views1 page

    Om Relekar

    Uploaded by

    killerbolt7254
    Resume

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Om Relekar

    Navi Mumbai, India 9370854996 omrelekar14@gmail.com https://www.linkedin.com/in/om-relekar

    Work Experience
    Business Operations Analyst | DeltaX, Pune, India June 2024 - January 2025
    • Spearheaded end-to-end projects for 2 North American clients; by leading a team of 4 to ensure optimal dashboard
    functionality, on-time delivery of automated reports, and implementation of client-driven changes, resulting in improved client
    satisfaction and operational efficiency.
    • Utilized in-house reporting tools and Power BI to develop automated reporting solutions and dynamic dashboards, reducing
    manual reporting efforts and providing actionable insights that drive decision-making.
    • Audited and optimized reporting processes for all clients, reducing TATs by 20% by collaborating with the product team &
    aligning the operations team to implement these improvements effectively.
    • Integrated Python into Power BI to develop a learning aggregator for advanced data analysis, utilizing regression, time series,
    and Market Mix (MM) models to reveal seasonality, lag effects, and funnel dynamics, improving forecasting accuracy and
    enabling data-driven client strategies.

    Internships
    Intern - Business Operations & Account Management | DeltaX, Pune, India January 2024 - May 2024
    • Facilitated client success for 2 long term clients as a SPOC between client & internal operations, product and reporting teams.
    • Worked closely with the Co-Founder for the 0-1 implementation of CRM; designed workflow and user journey for a client
    support chatbot.
    • Collaborated with the Product team to implement a new automated reporting feature, reducing TATs and enhancing efficiency
    by 60%.
    • Developed process documentation, created demo videos, and set up profiles and dashboards for client pitches.
    Product & GTM Intern | Intract Technologies, Navi Mumbai, India June 2023 - December 2023
    • Oversaw incremental development & deployment of the LMS module of an ERP product by coordinating a team of 4 developers
    & 2 designers, ensuring timely deliverables and desired product in an agile manner.
    • Onboarded 3 clients by collaborating closely with the Sales & Marketing Teams to lead client pitches, and platform walkthrough,
    thereby boosting revenue by 10,50,000 INR.
    • Collaborated with cross-functional teams to test product functionality across 50+ scenarios, proactively resolving edge cases
    and aligning deliverables with user and business expectations.
    • Identified and resolved website and lead form issues, resulting in a 15% increase in engagement metrics.
    Skills
    • Programming Languages: Python
    • Database: SQL
    • Tools: Microsoft Excel, PowerBI, Microsoft PowerPoint, Jira, Zoho CRM
    • Interpersonal Abilities: Business Operations, Project Management, Client Success, Stakeholder Management

    Education
    Ramrao Adik Institute of Technology - D Y Patil University, Navi Mumbai 2020 - 2024
    Bachelor of Technology in Computer Engineering - CGPA: 9.25/10

    Certifications & Fellowships


    • Harvard Business School Online - Business Analytics
    • Harvard Business School Online - Sustainable Business Strategy
    • Harvard Business School Online - Entrepreneurship Essentials
    • Forrupo - Project Management Fellowship

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