Lenovo-managed-services Brochure Ww En

Lenovo
Managed Services
A modern
approach
to IT services.
That’s
smarter.
IT departments are charged with
helping organizations grow and thrive
through the skillful integration of
innovative advances in technology.
But the abrupt shift to a remote/hybrid

workplace has put unexpected —
and unprecedented — stress on IT
departments across every industry.
The challenge of the hybrid
environment
Many IT leaders are scrambling to support the evolving needs of
hybrid workers, which takes them away from working on digital
transformation efforts to streamline processes and improve
efficiency.
of IT leaders
of IT leaders
are overwhelmed struggle to balance
81% by the functional business
aspects of their
job.1
76% innovation and
operational excellence.1
This shift in focus is limiting their ability to deliver improvements in key

areas such as security, productivity, and the overall employee experience
(EX).
To help regain focus on strategic imperatives, many IT leaders are leveraging

trusted suppliers to manage functional/operational workloads and free up
their valuable IT resources.
With Lenovo as your trusted partner, your team can focus

on what matters most — your business.
77% 56% 20%
of employees
of businesses say of organizations report
note that PCs
the cybersecurity talent that remote workers
are a critical
shortage is putting have caused a
factor in their
them at risk.3 security breach.4
engagement and
daily work.2
Managing IT
in the modern age
Comprising a wide range of service options,
Lenovo Managed Services gives your
end users a premium technology
experience from start to finish,
while providing your IT
team with peace of mind.
Smart Smart
Service Desk Fleet
Managing the day-to-day IT issues of your hybrid Services
workforce can take a significant toll on your IT
staff. The PC is the heart of the modern workforce.
From the high-performance hardware to the
The Smart Service Desk options in Lenovo software stack that empowers your users to get
Managed Services answer the call with expert the job done every day, there are a multitude of
support resources that resolve issues quickly and factors that must be managed to maintain peak
efficiently. efficiency.
• 24X7 Help Desk And Lenovo Managed Services assists

• Self Help Solutions your IT team with any or all of them.
• Online Service Catalog/B2B Integration
• Service Management • Full Device Management / UEM
• Deskside / OnSiteTechCenter • Asset Management
• Managed Break / Fix • Policy and Compliance
• Legacy Devices Management • Software and License Management
• Flex Management • Patching, Packaging & SW Distribution
• Digital Experience Management
• Predictive / Proactive Management
• SOE Development
• CSP – Cloud Solutions Provider
Smart Managed Smart Managed
Security by Solutions
ThinkShield
Cybersecurity regularly tops the list of what keeps The shift to hybrid work has challenged IT teams
the C-suite up at night - and with good reason.
in a variety of unexpected ways, and many
The expanded attack surface presented organizations aren’t staffed to support them
by a hybrid workforce has proven irresistible in the long term. In fact, 97% of mainstream
to hackers, and malware, ransomware, businesses feel unprepared for a long-term
and phishing attacks are on the rise. hybrid workforce environment.5
Lenovo Managed Services manages every aspect Lenovo Managed Services has you covered
of your workforce’s security needs, no matter with everything from onsite services to
where they’re working. asset recovery.
• Endpoint Tracking & Remote Wiping • Provisioning Services

• Endpoint Security • Deployment Services
• Antivirus & Encryption Management • Configuration Services
• Privilege Management • Asset Recovery Services
• Identity Management • Staff Augmentation
• Collaboration as a Service
• Virtual Desktop
The right choice for your IT needs
Lenovo Managed Services delivers reliable, flexible,
and comprehensive solutions so your IT team can
focus on moving your organization forward.
Trusted.
Our customers rely on us as a trusted partner to deliver the support
service innovations that increase productivity and operational efficiency.
Reliable.
With Lenovo Managed Services, you never have to worry about the
changing IT needs of your workforce. We put the right tools in place at the
right time so you can focus on your strategic imperatives.
Secure.
Protect your users, data, and devices from deployment through device
refresh with industry-leading multilayered solutions.
Comprehensive.
No matter where or how your workforce operates, Lenovo Managed Services
can keep your users productive and efficient with comprehensive support
that covers everything from staffing support through Device as a Service options.
Flexible.
Service solutions shouldn’t be a one-size-fits-all proposition. Your team and your users
have specific needs, and Lenovo Managed Services has the flexibility to adapt
to those needs precisely.
Lenovo
Managed Services
Step into the future

of intelligent support.
Contact your Lenovo Managed Services
specialist today to learn how you can put
your IT team back on track and support
your organization’s strategic goals.
Sources
1
IDG, “State of the CIO,” March 2021
2
Lenovo and Intel, “Invest in Employee Experience, Drive Your Bottom Line Growth,” October 2020
3
ISC Cybersecurity Workforce Study 2020, February 2021
4
Malwarebytes, “Enduring from Home: COVID-19’s Impact on Business Security,”2020
5
“SMB and Midmarket Hybrid Work is Here to Stay — Not so Fast, Says the Data,”
techaisle.com, April 2021
WWServices – LMSbro – 091721 - ExtIT – PS
All products and offers are subject to availability. Lenovo reserves the right to alter product offerings and specifications
at any time, without notice. Lenovo makes every effort to ensure accuracy of all information but is not liable or
responsible for any editorial, photographic, or typographic errors. All images are for illustration purposes only. For full
Lenovo product, service, and warranty specifications, visit www.lenovo.com. The following are trademarks or registered
trademarks
of Lenovo: Lenovo, the Lenovo logo, and ThinkShield. Other company, product, and service names may be trademarks
or service marks of others. ©2021 Lenovo. All rights reserved.

Lenovo-managed-services Brochure Ww En

Uploaded by

Copyright:

Available Formats

Lenovo-managed-services Brochure Ww En

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Lenovo-managed-services Brochure Ww En

Uploaded by

Copyright:

Available Formats

Lenovo

But the abrupt shift to a remote/hybrid

This shift in focus is limiting their ability to deliver improvements in key

To help regain focus on strategic imperatives, many IT leaders are leveraging

With Lenovo as your trusted partner, your team can focus

77% 56% 20%

• 24X7 Help Desk And Lenovo Managed Services assists

• Endpoint Tracking & Remote Wiping • Provisioning Services

Step into the future

WWServices – LMSbro – 091721 - ExtIT – PS

You might also like