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Tutorial 09 - Executing (Project Integration Management & Project Quality Management)

This document discusses project integration management and project quality management during project execution. It describes key executing processes and outputs for these two knowledge areas. These include directing project execution, managing deliverables and change requests for integration management, and performing quality assurance through recommended corrective actions and process updates for quality management. Problems during execution can include lack of support, unclear objectives, unrealistic estimates, and poor communications. Quality assurance aims to satisfy quality standards and improve quality during execution through benchmarking against other projects and organizations.

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NothingToKnow
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Download as DOC, PDF, TXT or read online on Scribd
3K views

Tutorial 09 - Executing (Project Integration Management & Project Quality Management)

This document discusses project integration management and project quality management during project execution. It describes key executing processes and outputs for these two knowledge areas. These include directing project execution, managing deliverables and change requests for integration management, and performing quality assurance through recommended corrective actions and process updates for quality management. Problems during execution can include lack of support, unclear objectives, unrealistic estimates, and poor communications. Quality assurance aims to satisfy quality standards and improve quality during execution through benchmarking against other projects and organizations.

Uploaded by

NothingToKnow
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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AY0809 October Semester

IT Project Management

Tutorial 9: Executing Processes – Project Integration Management
                                                                Project Quality Management

Objectives:
1. Describe project integration management executing tasks and outputs
2. Explain project quality management executing tasks and outputs

Students are encouraged to prepare their draft answer before class, as this will help 
them to discuss the questions and answers during the tutorial session.

1. Using the template below, describe the key executing processes and outputs of 
these processes for the project management knowledge areas indicated.

KNOWLEDGE  EXECUTING OUTPUT


AREA
Project  • Direct and  • Deliverables
Integration Manage Project  • Requested changes
Management execution • Implemented solutions to problems – 
change requests, corrective actions, 
preventive actions and defect repairs
Project Quality  • Perform quality  • Requested changes
Management assurance • Recommended corrective actions
• Organizational process assets 
(updates)
• Project management plan (updates)

2. Describe the practices that should be followed in directing and managing 
project execution. Why are deliverables such an important output of project 
execution? What are some of the typical problems that project teams face 
during project execution?

The practices include the following:
Coordinate planning and   During project execution, many different 
execution pieces of work are being carried out and the 
project manager needs to be like the 
conductor of an orchestra – directing and 

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AY0809 October Semester

guiding each piece of work so that it aligns 
with the project plan

Develop and use soft skills  Use soft skills to motivate project team, lead 
by example and be a good role model 
(especially in keeping with time and 
quality), solve problems and resolve 
conflicts

Provide a supportive   Provide support for the project team by 
organizational culture having in place procedures, templates, 
standards – things which the project team 
will need for their work

Break the rules when   Be ‘organizationally’ responsible – date to 
needed break rules if the outcome is for the good of 
the organization

Capitalize on product,   Impart knowledge to the project team and 
business and application  use expertise to make important decisions
area knowledge

Use project execution tools   Adopt a methodology and use project 
and techniques management software for smoother project 
execution

Deliverables are an important output of project execution because customers and 
other stakeholders often focus on receiving deliverables, especially products and 
services created.

Typical problems during project execution
 The project sponsor and/or other senior managers are not very supportive of the 
project
 Project stakeholders, such as people who would use the products and services 
the project is attempting to create, are not sufficiently involved in project 
decision­making
 The project manage is inexperienced in managing people, working in a particular 
organization, or understanding the application area of the project
 The project objectives/scope are unclear
 Estimates for time and cost goals are unreliable or unrealistic

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AY0809 October Semester

 Business needs/technology changes have impacted the project
 People working on the project are incompetent or unmotivated
 There are poor conflict­management procedures
 Communications are poor
 Suppliers are not delivering as promised

3. What is quality assurance and how does it affect project execution? What is 
benchmarking and how can benchmarks assist in performing quality 
assurance? Describe typical benchmarks associated with a polytechnic.

Quality assurance includes all the activities related to satisfying the relevant quality 
standards for a project and continuously improving quality

It affects execution by helping everyone focus on quality and not just rushing through 
completion of work (continual quality improvement).

Benchmarking is the process of generating ideas of quality improvements by 
comparing specific project practices or product characteristics to those of other 
projects or products within or outside of the performing organization.

Benchmarking helps in generating ideas for quality improvements

Benchmarks associated with a polytechnic
 Entry criteria
 Course available
 Staff­student ratio
 Number of graduates per year
 Teaching resources
 facilities

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