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Tutorial 01 - Introduction To IT Project Management

This document provides an overview of the objectives and content covered in the first tutorial of an IT Project Management course. The tutorial will explain what projects are, discuss the triple constraint of project management involving scope, schedule and budget, review factors for successful IT projects from the CHAOS report, and examine the role of the project manager. Key skills for project managers include knowledge of project management practices, the application domain, general management, and soft skills.

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NothingToKnow
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© Attribution Non-Commercial (BY-NC)
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Download as DOC, PDF, TXT or read online on Scribd
6K views

Tutorial 01 - Introduction To IT Project Management

This document provides an overview of the objectives and content covered in the first tutorial of an IT Project Management course. The tutorial will explain what projects are, discuss the triple constraint of project management involving scope, schedule and budget, review factors for successful IT projects from the CHAOS report, and examine the role of the project manager. Key skills for project managers include knowledge of project management practices, the application domain, general management, and soft skills.

Uploaded by

NothingToKnow
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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AY0809 October Semester

IT Project Management

Tutorial 1: Introduction to IT Project Management

Objectives:
1. Explain what a project is, provide examples of information technology 
projects, list various attributes of projects, and discuss the triple constraint of 
project management 
2. Describe project management and key elements of the project management 
framework, including project stakeholders, project management knowledge 
areas, common tools and techniques, and project success factors.
3. Understand the role of the project manager and the skills required

Students are encouraged to prepare their draft answer before class, as this will help 
them to discuss the questions and answers during the tutorial session.

1. What is a project, and what are its main attributes?
How is a project different from what most people do in their day­to­day jobs?

A project is a temporary endeavor undertaken to create a unique product, 
service or results

In addition to being temporary and unique, other attributes of projects are that 
they are developed using progressive elaboration, require resources from 
various areas, should have a primary customer or sponsor, and involve 
uncertainty.

Projects are different from day­to­day activates primarily because they have 
focused goals and definite beginning and ending dates. Operation is work 
done to sustain the business while projects end when their objectives have 
been reached or when the project has been terminated.

2. Describe the relationship among scope, schedule and budget.

IT prokects require resources such as time, money, people and technology.

If the scop of work increases, there are 2 possible scenarios:

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AY0809 October Semester

 Cost increases ­ more people are needed to work on the project
 Time increases – the same number of people will take longer to finish the 
job

In other words, if the scope increases, the schedule and budget must increase 
accordingly.

If the schedule and resources are fixed, the only way to decrease cost and time 
is to reduce the project scope.

Scope, schedule and budget must remain in a sort of equilibirum to support the 
project goal. This relationship is referred to as the Triple Constraint.

3. In 1995, the Standish Group published an often­quoted study titled “The 
CHAOS Report” or simply “CHAOS”. This prestigious consulting firm 
surveyed 365 information technology executive managers in the United States 
who managed more than 8,380 information technology application projects.

The Standish Group also did a study in 2001 on why some IT projects succeed 
and others fail. 

Based on the information found in the report Extreme Chaos 2001, what are the 
top 10 factors for IT project success?

Top 10 Factors for IT project success
Rank Success Factor
1 Executive Support
2 User involvement
3 Experienced project manager
4 Clear business objectives
5 Minimized scope
6 Standard software infrastructure
7 Firm basic requirements
8 Formal methodology
9 Reliable estimates
10 Other criteria.

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AY0809 October Semester

E.g. Small milestones, proper planning, competent staff, ownership

4. What is the role of the project manager? What are suggested skills for all project 
managers and for information technology project managers? 

The project manager manages a project in the following roles

Managerial role Focus on planning, organizing and controlling
Administrative role Carry out performance reviews, project tracking and 
reporting, day­to­day responsibilities
Leadership role Focus on nurturing relationships among stakeholders 
and motivating the project team to achieve project 
goals.

Suggested skills for all project managers

The project  9 knowledge areas of project management and the 
management body of  tools and techniques in each area
knowledge
Application are  Domain knowledge – CRM, ERP, banking, logistics, 
knowledge, standards  hospitality, health­care, travel, education, government 
and regulations etc
Project environment  Understand for organization in which they are 
knowledge working in – how does the organization work within 
its social, political and physical environments – the 
attitude of the organization towards change
General management  Knowledge of financial management, accounting, 
knowledge and skills procurement, sales, marketing, contracts, 
manufacturing, distribution, logistics, supply chain 
etc in order to make and/or take responsibility for all 
key project decisions
Soft skills or human  Very important as the project manage deals with 
relation skills many groups of people – effective communication, 
influencing the organization to get things done, 
leadership, motivation, negotiation, conflict 
management and problem solving.

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