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Assignment 3

The document outlines an assignment with four questions related to process capacity, bottlenecks, and flow rates in various scenarios, including a food truck operation, DMV licensing process, a multi-resource production process, and an assembly operation with quality issues. Each question requires calculations based on given parameters such as processing times, failure rates, and staffing levels. Students are instructed to show their work for credit and to submit the assignment by October 27, 2024.

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Karen W
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© © All Rights Reserved
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Download as PDF, TXT or read online on Scribd
4 views

Assignment 3

The document outlines an assignment with four questions related to process capacity, bottlenecks, and flow rates in various scenarios, including a food truck operation, DMV licensing process, a multi-resource production process, and an assembly operation with quality issues. Each question requires calculations based on given parameters such as processing times, failure rates, and staffing levels. Students are instructed to show their work for credit and to submit the assignment by October 27, 2024.

Uploaded by

Karen W
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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IIMT3635 Assignment 3

Due on Oct 27, 2024


(Show work for credit; final answers alone will not be credited)
Question 1
The Yum and Yee food truck near the business school serves customers during lunch hour by taking
orders and making fresh batches of stir-fry. Customers have only one choice during the lunch hour so
that Y&Y can maximize the number of customers served.
Assume that each customer places just one lunch order, and all lunch orders are the same size: one
unit of stir-fry. The stir-fry cooking works in this manner. First, one person cooks a batch of orders in
a wok. The cooking depends upon the number of orders in the batch. The time to cook just one order
is 3 minutes. For each additional order in the batch, it takes 0.5 minute more to cook. Thus, cooking
two orders in a batch takes 3.5 minutes, cooking three orders takes 4 minutes, and so on. The other
process is bagging and accepting payments (done by a separate person), which takes 0.80 minute per
order.
a) What is the setup time of this process?
b) If Y&Y operates with batch sizes of 6 units, what is their process capacity (in orders per minute)?
c) If Yum and Yee operates with batch sizes of 10 units, what is the utilization of the wok?
d) Calculate the batch size (in orders) that maximizes the overall flow rate (assume there is ample
demand)? Do NOT round the batch size (i.e., assume for this calculation that a noninteger batch
size is possible).

Question 2
To obtain your first driver’s license, you must successfully complete several activities. First, you must
produce the appropriate identification. Then, you must pass a written exam. Finally, you must pass the
road exam. At each of these steps, 10 percent, 15 percent, and 40 percent of driver’s license hopefuls
fail to fulfill the step’s requirements.
You are only allowed to take the written exam if your identification is approved, and you are only
allowed to take the road test if you have passed the written exam.
Each step takes 5, 3, and 20 minutes, respectively (staff members administering written exams need
only set up the applicant at a computer). Currently, the DMV staffs 4 people to process license
applications, 2 to administer written exams, and 15 to judge the road exam. DMV staff work 8 hours
per day.
a) Where is the bottleneck, according to the current staffing plan?
b) What is the capacity of the process (expressed in approved cases per day)?

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Question 3
Consider a process consisting of five resources that are operated 8 hours per day. The process works
on three different products, A, B, and C:
Resources Number of Processing Time Processing Time Processing Time
Workers for A (minutes) for B (minutes) for C (minutes)
1 2 5 5 5
2 2 4 4 5
3 1 15 0 0
4 1 0 3 3
5 2 6 6 4

Demand for the three different products is as follows: product A, 40 units per day; product
B, 50 units per day; and product C, 60 units per day.
a) What is the bottleneck?
b) What is the flow rate for each flow unit, assuming that demand must be served in the mix
described above (i.e., for every four units of A, there are five units of B and six units of C)?

Question 4
Consider the following four-step assembly operation with quality problems. All resources are staffed
by one employee.
a) The first resource has a processing time of 5 minutes per unit.
b) The second resource has a processing time of 6 minutes per unit.
c) The third resource has a processing time of 3 minutes per unit. With a 30 percent probability, the
flow unit coming out of the third resource has to be reworked. In that case, the operations at the
first, second, and third resources are repeated. You can assume that (a) rework always succeeds
(i.e., a unit going through the rework loop will always work after the third resource) and (b) the
processing times for units in rework are the same as for regular units.
d) The fourth resource has a processing time of 4 minutes per unit.
a. Where in the process is the bottleneck?
b. What is the capacity of the process?

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