Certainly!
Here are some examples of case study questions that could be included in
a final exam for the **Business Management** module:
### Case Study Questions
1. **Case Study: Company Expansion**
- **Scenario**: A local café is considering expanding its operations to include
a second location.
- **Question**: Analyze the potential risks and benefits of this expansion. What
management functions should be prioritized during this process?
2. **Case Study: Leadership Challenges**
- **Scenario**: A technology company is experiencing high turnover rates in its
development team due to perceived lack of leadership support.
- **Question**: Discuss the impact of leadership style on employee morale and
retention. What changes would you recommend to the management to improve the
situation?
3. **Case Study: Organizational Change**
- **Scenario**: A manufacturing firm is implementing a new production technology
that requires significant changes in staff roles and workflows.
- **Question**: Evaluate the change management strategies that the company
should employ to ensure a smooth transition. What potential resistance might they
face?
4. **Case Study: Team Dynamics**
- **Scenario**: A marketing team has been struggling to meet project deadlines
due to conflicts among team members.
- **Question**: Apply Tuckman’s stages of team development to analyze the team’s
dynamics. What steps can the manager take to improve teamwork and collaboration?
5. **Case Study: Decision-Making in Crisis**
- **Scenario**: A retail business faces a sudden drop in sales due to an
economic downturn.
- **Question**: Examine the decision-making process the management should
undertake to address this crisis. What data should they consider, and what
decisions might be necessary?
6. **Case Study: Communication Breakdown**
- **Scenario**: An organization has encountered a major project failure due to
poor communication between departments.
- **Question**: Identify the barriers to communication that may have contributed
to this failure. Propose strategies to enhance communication across the
organization.
7. **Case Study: Ethical Dilemma**
- **Scenario**: A manager discovers that a team member is falsifying reports to
meet sales targets.
- **Question**: Discuss the ethical implications of this behavior and the
potential consequences for the individual and the organization. What steps should
the manager take?
8. **Case Study: Market Competition**
- **Scenario**: A small startup is competing against a well-established
corporation in the same industry.
- **Question**: Analyze the competitive strategies the startup can adopt to
differentiate itself. What management approaches should be considered to gain
market share?
9. **Case Study: Performance Management**
- **Scenario**: A company’s performance appraisal system is criticized for being
subjective and unfair.
- **Question**: Evaluate the effectiveness of performance management systems.
What changes would you recommend to improve fairness and objectivity?
10. **Case Study: Corporate Social Responsibility (CSR)**
- **Scenario**: A company is considering launching a CSR initiative to enhance
its brand image and community relations.
- **Question**: Assess the potential benefits and challenges of implementing a
CSR program. How should management approach this initiative?
### Tips for Answering Case Study Questions
- **Read the Scenario Carefully**: Identify key issues, challenges, and any
relevant context.
- **Apply Theoretical Concepts**: Use relevant management theories and concepts to
support your analysis.
- **Structure Your Response**: Organize your answer into clear sections:
introduction, analysis, recommendations, and conclusion.
- **Provide Examples**: Where possible, relate your recommendations to real-world
examples or case studies you’ve studied.
By : Lungelo Sbonelo Mathabela
