E-Commerce: Presented by Haripriya Sadanandan Remya P.S Kiran C.V
E-Commerce: Presented by Haripriya Sadanandan Remya P.S Kiran C.V
What is E-commerce ?
Electronic commerce or E-commerce refers to the buying and selling of products or services over electronic systems such as the Internet and other computer networks.
it is sharing business information , maintaining business relationships and conducting business transactions by means of telecommunications networks. It is the exchange of data to facilitate the financing and payment aspects of business transactions It is considered as the sales aspect of ebusiness.
Modern electronic commerce typically uses the World Wide Web at least at one point in the transaction's life-cycle and encompass technologies such as e-mail, mobile devices and telephones as well.
Electronic trading of physical goods and of intangibles such as information. All the steps involved in trade, such as on-line marketing, ordering payment and support for delivery. The electronic provision of services such as after sales support or on-line legal advice. Electronic support for collaboration between companies such as collaborative on-line design and engineering or virtual business consultancy teams.
E-commerce process
Impact of E-commerce
Marketing:
issues
of on-line advertising, marketing strategies and consumer behavior and cultures direct marketing moved into telemarketing
Computer sciences:
development of different network and computing technologies and languages to support e-commerce and e-business.
Economics:
the
The nature or transaction or interaction is mostly used to class E-Commerce Business-to-business B2B : transactions between business partners Business-to-consumer B2C transactions between business organizations and individual shoppers organizations Consumer-to-business C2B : transaction in which individuals sell products and services to business. Consumer-to-consumer C2C : transactions between individual
Business applications..
Document automation in supply chain and logistics Domestic and international payment systems Enterprise content management Group buying Automated online assistants Instant messaging
Newsgroups Online shopping and order tracking Online banking Online office suites Shopping cart software Teleconferencing Electronic tickets
There is need for E-Commerce security due to the increasing cyber attacks and cyber crimes. A recent survey of security practitioners yielded the following results , the following results,
Organizations
continue to have cyber attack from both in and and outside of the organization. Eg. Computer virus abuse. The financial losses from cyber attacks
From the users perspective, How can he know, that, the Web server own and operated by legitimate company? How does he know that the form do not contain some malicious and dangerous codes or content? How does he know that the Web server will not distribute the information to some third party? From the company s perspective
How does the company know that the user will not attempt o break in to the web server or alter the page and content at the site? How does the company know that the user will not try o disrupt the server so that it isnt available to others
With transactions that involves E-payments, additional types of security must be confronted.
Authentication:
the process by which one entity verifies that another entity is who they claim to be. Authorization: the process that ensures that a person has the right to access certain information. Auditing: the process of collecting information about attempts to access particular resources, use particular privilege
Confidentiality
(privacy): keeping a private or sensitive information from being disclosed to unauthorized individual, entities, or processes Integrity : the ability to protect data from being altered or destroyed I Availability: the ability of a person or a program to gain access to the pages, data, or services provided by the site when they need it. Non repudiation: the ability to limit parties from refuting that a transaction took place usually by the means of a signature
Benefits of e-commerce
Organisations
International
marketplace. Operational cost savings Mass customisation Enables reduced inventories Lower telecommunications cost. Digitisation of products and processes. No more 24-hour-time constraints.
Consumers
access.
More
Limitation of e-commerce
Organization
Lack
of sufficient system security, reliability, standards and communication protocols. Rapidly evolving and changing technology Facing increased competition Problems with compatibility of older and newer technology.
Consumers
Computing
equipment is needed to participate in digital economy Cost of access to the Internet Cost of computing equipment Lack of security and privacy of personal data. Physical contact and relationships are replaced by electronic processes. A lack of trust because they are interacting with faceless computers