Komives Ch. 7 Group Leaderships Conflict Resolution
Komives Ch. 7 Group Leaderships Conflict Resolution
Komives Ch. 7 Group Leaderships Conflict Resolution
Understanding Groups
Average week = many types of groups formal/informal Key Dimension of Groups - Purpose, Structure, Time Purpose -friendship support groups - task force groups - staff that delivers a service or product over time. *Purpose leads to structures & processes needed to accomplish purpose * Structure -mechanism of how people in group relate to each other positions. Ex. Leaderless groups/informal leaders or formal leader/ex. President, chairperson,director. Settings/roles/ Time - times vary - time limited, task-force, ad hoc committee or longer & ongoing group. Challenge of the Leader - attend to the group process in order to facilitate the most involvement of the most memebers in the most effective way to make the best decisions.
Group Development
*Forming- recruitment, affiliation. What info is
needed about group?When meeting? How to communicate? Purpose or mission? Agreements? Building trusting relationships.
Group Development
cont. p.222
*Adjourning - Final stage of developmentending well. Closure -groups exist over different time frames, termination needs to be planned for - closure and finality. Sense of loss for some- should include celebration and recognition of groups accomplishments & reflection on lessons learned. Groups that do not engage in continual revisiting of the cycle to stay active and vital may find themselves moving toward Adjourning - (group dies), may be necessary for new group to be formed, new purpose, new members. Need to stay vibrant & healthy. (same in relationships/marriage/teaching/self)
community of practice, ethical open, patient, self awareness, handle conflict directly & openly, identify bias
3. Be fair with process, collaboration, keep new members welcomed, informed, involved. Clarify responsibility for self & group 4. Celebrate accomplishments, find renewal in relationships, Empower to learn new skills, revisit purpose 5. ???? What do you think?
3. Norming -
groups development.
Task Roles Information Seeker - aware of group needs, facts/data Opinion Seeker - aware insight, ideas, opinions needed Opinion Giver - sharing views, feelings, ideas so group benefit Summarizer - helps to clarify Clarifier - Elaborate or explain ideas, new words to add meaning. Showing how
Which Roles Do You Play in Groups? Are you participating? Or are you sitting back reading a newspaper and not even listening = Nonparticipant *If you are a nonparticipant and you find the group boring perhaps you should look in the mirror and see who is really boring!!!!!!!
Demonstration: Brainstorm different possible conflict situations & lets PRACTICE! Ill go first & then YOU
Conflict 1: Your office partner keeps leaving a mess on your desk and you are getting really frustrated and angry. Its starting to cause you to dislike your colleague greatly. You find yourself getting snippy with her and cringing inside when she enters the room. Conflict 2: Your Mom keeps trying to force you to eat when you are not hungry, or make you take a jacket with you when you leave the house, but you dont want it. You are getting very tired of her treating you like a baby and you wish she would STOP IT! Conflict 3: You are experiencing a conflict within yourself because you know that you are not living right ~ you feel you need to talk it out with your self to solve the problem.
Group Work ~
1.Choose a 2 partners (3 in a group) to discuss your personal style in conflict situations. (5 minutes). 2. Now practice the steps of Talk It Out using an example conflict that your group comes up with. (15 minutes). 3. Do NOT forget to use the IStatements for both Step 2 & Step 4 4. Its on the final exam! 5. Be prepared to share back in class!
Working Groups
Leader appointed General Mission - Groups Purpose Individual work provides products Effectiveness measured- Outcome Individual Accountability Evidenced Individual Accomplishments Meetings are efficient/short Meetings members discuss, decide, and delegate
Teams Shared Leadership Specific well defined purpose Team & Individual work Effectiveness/Teamwork Products Both Team/Individual Accountability Evidenced Team Celebration/Individual Meetings open-ended/active problem solving In Meetings members discuss, decide, and do real work
Types of Teams
Functional Power & Authority at the top/hierarchal organization Self-DirectedMembers posses knowledge & skill to accomplish task/goal, certain power delegated from leader/manager Cross-FunctionalTeam is composed of individuals from variety of skill sets, departments, areas combine sets that no one person can possess.
Multi-tasking between internal & external demands Clear Elevating Goal Results-driven structure Competent Team Members Unified Commitment Collaborative Climate Standards of Excellence Principled Leadership External Support
~SMART GOALS ~
Teams must have clear goals to achieve success
S- Specific - goal must be clear to everyone M- Measurable - quantifiable A- Attainable - must be realistic & possible R- Relevant - aligned with direction overall T- Time-bound - set time frame to achieve
In a productive work community, leaders are not commanders and controllers, bosses and big shots. They are servers and supporters, partners and providers (Kouzes & Posner) Team Learning - happens in dialogue with each other through reflection & shared experience. Process Dialogue -vs- Discussion - Dialogue methods.thinking togetherDialogue clarifies points not prove them. P. 241 Group/Team Reflection = Growth - Individually & Collectively <3 Gung ho!