Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
Scribd Logo
Upload

Welcome to Scribd!

  • 131 views

    Grapevine

    Uploaded by

    Rohit Thakur
    Grapevine

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd

    Grapevine

    Uploaded by

    Rohit Thakur
    131 views14 pages
    Grapevine

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPT, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Grapevine

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    131 views14 pages

    Grapevine

    Uploaded by

    Rohit Thakur
    Grapevine

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 14

    THE INFORMAL CHANNEL

    BY, ROHITASH SINGH ABHISHEK SENGAR ADITYA SHARMA (MBA-2ND SEM.)

    CHARACTERiSTICS
    INFORMAL SPONTANEOUS ADJUNCT TO FORMAL CHANNEL MULTI-DIRECTIONAL MOSTLY INTRA ORGANIZATIONAL

    FACTORS RESPONSIBLE FOR GRAPEVINE PHENOMENON


    Insecurity and lack of direction in organization

    lack of self confidence in individual


    Formation of favored groups or categories Unusual or unexplained events in organization Personal problems of employees

    WHY THE GRAPEVINE GROWS?


    The human mind is ever active and full of ideas. The tendency to communicate and share these ideas is natural and in born. Individuals look for like minded people to share feelings, fears, aspirations and problems.

    TYPES OF GRAPEVINE
    There are four types of grapevine chains:
    Single strand chain Gossip chain Probability chain Cluster chain

    SINGLE STRAND CHAIN


    A B C D E
    This chain consists of one on one interaction. In it A says something to B who then relays it to C and so on. It is the least accurate of the four chains and with the increase of transit points the chances of distortion and deletion increase.

    This chain is characterized by a group of people gathering to discuss matters of mutual interest. Here one person seeks out and tells everyone the news that he/she has gathered. It is used to relay interesting bits of news that may not be job oriented

    GOSSIP CHAIN
    C B

    F E

    PROBABLITY CHAIN
    A E B F D

    Message is passed on randomly without direction or method. The choice of recipient depends on the senders will, situation or context. Sender is indifferent to or not interested in the receiver he chooses.

    CLUSTER CHAIN
    B L A

    P
    E

    This is the most popular grapevine pattern . Information is passed on a selective basis to a few members only. The first sender informs a few chosen individuals who again pass on the information to individuals of their choice or keep the information to themselves. Choice of recipient depends on the content and intent of the message as well as the relationship between the members of the group or categories.

    ADVANTAGES
    Speedy transmission-

    Rumours travel fast and

    spread like wild fire. Feedback value- Free and frank opinion about policies, decision, and events is relayed through grapevine. Support to official channels- Grapevine functions as a supplement to official channels and does away with the restrictions that bind official communication. Psychological satisfactionGrapevine disperses stress and tension and makes the work environment healthy

    DISADVANTAGES
    Incomplete information-

    Based as it is on conjectures, grapevine seldom carries complete information. Distorts information- As it is unofficial, informal, unauthenticated, it is liable to distortion of information in accordance with personal perceptions and relationships. Chances of misinterpretation- Every individual passing the information adds or deletes information according to will.

    EFFECTIVE USE OF GRAPEVINE


    To keep employees up-to-date with organizational

    policy matters plans, and prospects in order to check speculation. Regular group discussions and brain storming sessions boost morale and self confidence as well as decrease small talk. Setting aside time for personal concerns and queries improves time management and productivity.

    TIPS FOR DEALING WITH GRAPEVINE


    Listen to whatever is being said without getting too

    emotional or losing your temper. You dont know what message will get sent back through the grapevine. If the information is accurate, dont go on a witch hunt to find the leak. You cant close the grapevine down, but you can put a crimp in access to it.

    You might also like