Ntroduction TO AS A Management Tool
Ntroduction TO AS A Management Tool
Ntroduction TO AS A Management Tool
MANAGEMENT TOOL
COURSE STRUCTURE
20 sessions Quizzes : 410 = 40 marks Class Participation : 10 marks Mid Term Exam : 20 marks End Term Exam: 30 marks
LEARNING OBJECTIVES
Why organizations should invest in IT based solution Should organizations invest in networking and processing capacity ahead of applications needs, or be driven by the current business; What are the major changes that needs to be addressed in terms of organization and management; The different level of activities being performed by various level of managers and their information solutions needs. The latest trends in Information Technology.
DIGITAL ECONOMY
Digital Economy is defined as economy based on Information Technologies including computers, internet, intranets, and extranets. Allows management of Digitally-enabled relationships with Customers, Suppliers and Employees.
USES OF INFORMATION
Identification Collection Controlling Measuring Decision making
INFORMATION SYSTEM
System A group of entities that work together to perform a predefined goal. Information System A set of procedures that collect, process, store and disseminate information to support decision making.
Intrinsic
Accessibility
Contextual Representation
ORGANIZATIONAL STRUCTURE
Organizations are structured in a many ways, which is dependant on their objectives and culture. The structure of an organization will determine the manner in which it operates and its performance. Structure allows the responsibilities for different functions and processes to be clearly allocated to different departments and employees. Organizational structures are created in such a way that it aims at maximizing the efficiency and success of the Organization. Common organization structures that exist are: Hierarchical, Flat and Matrix.
FUNCTIONS OF A MANAGER
Planning
Organizing
Directing
Influencing staff through motivation, communication, group dynamics, leadership and discipline.
Controlling
In fo
ci si
Semistructured
rm
on
at
io n
Structured
De
ORGANIZATIONAL FUNCTIONS
Factors of Production Accounting and Finance Human Resource Sales and Marketing Administration R&D
TYPES OF IS
Transaction Processing System Office Automation System Management Information System Decision Support System Expert System
FEATURES OF TPS
Serves mostly at the operational level Performs daily transactions Tasks are predefined Major producers of information Feeder of information to other systems
APPLICATIONS OF TPS
Manufacturing and Production System Accounting and Finance System Human Resource System Sales and Marketing
FEATURES OF MIS
Provide reports to managers on organization performance Serves at the control level Address structured questions Relies on existing data
EXAMPLES OF DSS
For fraud detection Analysis of customer profiles by banks Used for scheduling, forecasting etc
THANK YOU