Emergency Nursing
Emergency Nursing
Emergency Nursing
EMERGENCY NURSING
• It is the nursing care given to patients with urgent
and critical needs
EMERGENCY NURSE
• has a specialized education, training, and experience
to gain expertise in assessing and identifying patients’ health
care problems in crisis situations
• establishes priorities, monitors and continuously
assesses acutely ill and injured patients, supports and attends
to families, supervises allied health personnel, and teaches
patients and families within a time-limited, high-pressured
care environment
DISASTER NURSING
• a branch of emergency nursing, it refers to nursing care
given to patients who are victims of disasters, whether it is
manmade or natural phenomena.
INCIDENT COMMANDER
• The head of the incident command system
• He must be continuously informed of all the
activities and informed about any deviation from the
established plan
EMERGENCY OPERATIONS PLAN (EOP)
-It is done by a planning committee, composed of
local/national administrators, safety officer, ED manager,
evaluating the community to anticipate the type of disaster
that might occur.
COMPONENTS of EOP
Activation Response
Internal/External Communication Plans
Plan for coordinated patient care
Security Plans
Identification of external resources
A plan for people management and traffic flow
Data Management Strategy Anticipated Resources
Deactivation Response Mass Casualty Incident Planning
Post- Incident Response Educational Plan
Plan for Practice Drills
• from French word meaning “to sort”
• it is used to sort patients into groups based on the
severity of their health problems and the immediacy with which
these problems must be treated
EXAMPLES:
• AIRWAY COMPROMISE
• CARDIAC ARREST
• SEVERE SHOCK
• CERVICAL SPINE INJURY
• MULTISYSTEM TRAUMA
EXAMPLES:
• FEVER
• MINOR BURNS
• MINOR MUSCULOSKELETAL INJURIES
• LACERATIONS
PATIENTS WHO PRESENT WITH CHRONIC OR MINOR
INJURIES
NO DANGER TO LIFE OR LIMB
PATIENTS ARE IN NO OBVIOUS DISTRESS
EXAMPLES:
• CHRONIC LOW BACK PAIN
• DENTAL PROBLEMS
• MISSED MENSES
PRINCIPLE OF TRIAGE IN A DISASTER:
• DO THE GREATEST GOOD FOR THE GREATEST NUMBER
• Decisions are based on the likelihood of survival and
consumption of available resources.
DELAYED 2 YELLOW
MINIMAL 3 GREEN
EXPECTANT 4 BLACK
TYPICAL CONDITIONS:
IRWAY
REATHING
IRCULATION
ISABILITY
XPOSE
SECONDARY ASSESSMENT: Systematic, brief (2-3 mins) examination
from head to toe; Purpose is to detect and prioritize additional
injuries and detect signs of underlying medical conditions
3. PROLONGEDLIFE SUPPORT
- for post resuscitative and long term resuscitation.
1.The FIRST LINK: EARLY ACCESS
It is the event initiated after the patient’s collapse until
the arrival of Emergency Medical Services personnel
prepared to provide care.
2.The SECOND LINK: EARLY CPR
If started immediately after the victim’s collapse, the
probability of survival approximately doubles when it is
initiated before the arrival of EMS.
3.The THIRD LINK: EARLY DEFIBRILLATION
It is most likely to improve survival. It is the key
intervention to increase the chances of survival of patients
with out-of-hospital cardiac arrest.
4.The FOURTH LINK: EARLY ACLS
If provided by highly trained personnel like paramedics,
provision of advanced care outside the hospital would be
1.What to DO:
•Do obtain consent when possible.
•Do think the worst. It’s best to administer first aid for the
gravest possibility.
•Do provide comfort and emotional support.
•Do respect the victim’s modesty and physical privacy.
•Do be as calm and as direct as possible.
•Do care for the most serious injuries first.
•Do assist the victim with his/her prescription medication.
•Do handle the victim to a minimum.
•Do loosen tight clothing.
2.What Not to DO:
•Do not let the victim see his/her own injury.
•Do not leave the victim alone except to get help.
•Do not assume that the victim’s obvious injuries are the only
ones.
•Do not make any unrealistic promises.
•Do not trust the judgment of a confused victim and require
them to make decision.
-is a rapid movement of patient from unsafe place to a place
of safety.
Indications for emergency Rescue:
1. Danger of fire or explosion.
2. Danger of toxic gases or asphyxia due to lack of oxygen.
3. Natural Disasters
4. Risk of drowning.
5. Danger of electrocution.
6. Danger of collapsing walls.
Methods of Rescue:
1. For immediate rescue without any assistance, drag or pull
the victim.
2. Most of the one-man drags/carries and other transfer
methods can be used as methods of rescue.
-is moving a patient from one place to another after giving first
aid.
a. Drowning j. Coma
b. Stroke h. Epiglottitis
ASSESSMENT:
• Immediate loss of consciousness
• Absence of breath sounds or air movement
• Absence of palpable carotid or femoral pulse; pulselessness in large
arteries
COMPLICATIONS:
• Rib Fracture (most common)
• Postresuscitation Distress Syndrome
• Neurologic Impairment; Brain Damage
I. RESPONSIVENESS/AIRWAY
• Determine unresponsiveness; “ARE YOU OKAY?”
• Activate Emergency Medical Assistance
• Place patient supine on a firm, flat surface. Kneel at the level of the
patient’s shoulders
• Open the airway: HEADTILT/CHIN LIFT MANEUVER, JAW THRUST
MANEUVER
2. BREATHING
• Look, Listen and Feel
• Rescue breathing: 2 full breaths
3. CIRCULATION
• Check carotid pulse
WAYS TO VENTILATE THE LUNGS
1. MOUTH-TO-MOUTH = a quick, effective way to provide O2
and ventilation to the victim.
2. MOUTH-TO-NOSE = recommended when it is impossible to
ventilate through the victim’s mouth. (Trismus, mouth
injury)
3. MOUTH-TO-NOSE and MOUTH = if the pt. is an infant
4. MOUTH-TO-STOMA = used if the pt. has a stoma; a
permanent opening that connects the trachea directly to
the front of the neck.
ALERT:
• Damage to the brain is the first concern, it is considered a
neurosurgical condition
• In children, skull’s thinness and elasticity allows a
depression w/o a break in the bone
CAUSES: Traumatic blows to the head, VA, severe beatings
S/Sx: scalp wounds, agitation and irritability, loss of
consciousness, labored breathing, abnormal deep tendon
reflexes, altered pupillary and moor response
IF CONSCIOUS: complains of persistent localized headache
IF JAGGED BONE FRAGMENTS: may cause cerebral bleeding
HALO SIGN – blood-tinged spot surrounded by lighter
ring
IF SPHENOIDAL Fx: damages the optic nerve and may cause
BLINDNESS
IF TEMPORAL Fx: may cause unilateral deafness or facial
PRIORITY NURSING DIAGNOSIS:
paralysis
ALTERED CEREBRAL TISSUE PERFUSION r/t increased ICP
INEFFECTIVE BREATHING PATTERN r/t compression of brain
stem
ALTERED THOUGHT PROCESSES r/t cerebral anoxia
TREATMENT:
For LINEAR FRACTURES:
supporative (mild analgesics)
cleaning and debridement of wounds
If conscious: observed for 4 hours; if not, admit for
evaluation
if VS stable, may go home with instruction sheet
- IRECT PRESSURE
- LEVATION
- RESSURE POINTS
- NTI-TETANUS, ANTIBIOTICS
- RRIGATE
- RESS
1. FRACTURE – a break in he continuity of the bone; occurs
when stress is placed on a bone is greater than the bone
can absorb
ALERT: fractured cervical spine, pelvis and femur may produce
life threatening injuries; posterior dislocations of the hip
are life- and limb-threatening emergencies due to potential
blood loss.
Clinical Manifestations:
• Pain and tenderness over fracture site
• Crepitus or grating over fracture site
• swelling and edema
• Deformity, shortening of an extremity or rotation of
extremity
MANAGEMENT PROCESS OF FRACTURES
-EDUCTION
-setting the bone; refers to the restoration of the
fracture fragments into anatomic position and
alignment
-MMOBILIZATION
- maintains reduction until bone healing occurs
- EHABILITATION
- Regaining normal function of the affected part
use of cast and splint to immobilize extremity and
maintain reduction
Skin Traction – force applied to the skin using foam
rubber, tapes
Skeletal Traction – force applied to the bony skeleton
directly, using wires, pins, tongs placed in the bone
ORIF – operative intervention to achieve reduction,
alignment and stabilization
Endoprosthetic Replacement – implantation of metal
NURSING CONSIDERATIONS:
Elevate to prevent or limit swelling
Apply ice packs or cold compress; not place directly in skin
Splint and maintain in good alignment, immobilize the joint
above and below the fracture
Give pain medications as ordered
Assist in casting; use the palm of your hands in holding a wet
cast
Avoid resting cast on hard surfaces or sharp edges
Do neurovascular checks hourly for the first 24 hours
Assess for COMPARTMENT SYNDROME – check for 6 P’s
If Compartment syndrome is suspected, do not elevate limb
above the level of the cast
Notify the physician
Bivalve the cast
2. TRAUMATIC JOINT DISLOCATION - occurs when the
surfaces of the bones forming the joint no longer in anatomic
position
ALERT: this is a medical emergency because of associated
disruption of surrounding blood and nerve supplies
* Subluxation – partial disruption of the articulating surfaces
Clinical Manifestations:
• Pain and deformity
• Loss of normal movement
• X-ray confirmation of dislocation w/o assoc. fracture
Management: Immobilize part, Secure reduction of
dislocations manually (usually preferred under anesthesia)
Nursing Considerations:
Assess neurovascular status before and after reduction of
dislocation
Administer pain medications (NSAIDs)
Ensure proper use of immobilization device (elastic
3. SPRAIN – an injury to the ligamentous structure surrounding
a joint; usually caused by a wrench or twist resulting in a
decrease joint stability
Clinical Manifestations:
• Rapid swelling due to extravasation of blood w/n tissues
• Pain on passive movement of joint
• discoloration, and limited use or movement
SIGNS/SYMPTOMS:
RIB FRACTURES: tenderness, slight edema, pain that
worsens with deep breathing and movement, shallow and
splinted respirations
STERNAL FRACTURES: persistent chest pain
MULTIPLE RIB FRACTURES:
-FLAIL CHEST (loss of chest wall integrity)
- decreased lung inflation, paradoxical chest
movements
- extreme pain
- rapid and shallow respirations
- hypotension, cyanosis
COMPLICATIONS:
1. TENSION PNEUMOTHORAX - a condition in which air
enters the chest but can’t be ejected during exhalation
-There is lung collapse and mediastinal shift
S/Sx: tracheal deviation, cyanosis and severe
dyspnea, absent breath sound on the affected side,
agitation, JVD
2. HEMOTHORAX – collection of blood in the pleural cavity,
usually results from ribs, lacerating lung tisssue or an
intercoastal artery
-It is the most common cause of shock following chest
trauma
3. LACERATION or RUPTURE of AORTA – immediately fatal
4. DIAPHRAGMATIC RUPTURE – causes severe respi.
Distress; if untreated abdominal viscera may herniate,
compromising both circulation and vital capacity of lungs
5. CARDIAC TAMPONADE – rapid unchecked rise in
intrapericardia pressure that impairs diastolic filling of the
heart
ASSESSMENT AND DIAGNOSIS:
• Percussion:
- Hemothorax: Dullness
- Tension Pnuemothorax: tymphany
• Auscultation:
- Tension Pnemothorax: PMI is deviated
- Cardiac tamponade: muffled heart tones
• X-ray
• Thoracentesis – yeilds blood and serosanguinous fluid
• ECG
• Retrograde aortography – reveals aortic laceration
• Echocardiography
• Computed Tomography
TREATMENT:
Simple Rib Fractures
mild analgesics, bed rest, apply heat
incentive spirometry
deep breathing, coughing and splinting
Severe Rib Fractures
intercoastal nerve blocks
position for semi-fowlers, administer O2
Hemothorax
Chest tube insertion at 5th -6th ICS anterior to MAL
administer IV fuids, O2, Blood Transfusion
Thoracotomy
Thoracentesis
TREATMENT:
Tension Pneumothorax
insertion of spinal, 14G or 16G needle into the 2nd ICS
at MCL to release pressure
Chest Tubes
Surgical Repair
Aortic Rupture/Laceration
immediate surgery
- synthetic grafts
- aortic anastomosis
O2, BT, IV
NURSING CONSIDEARTIONS:
monitor VS, (q 15, first hour post thoracentesis and post
CTT)
After CTT insertion, encourage cough and breathing
exersises
Chest tubes should have continuous FLUCTUATIONS
if BUBBLING, air leak is suspected
if FLUCTUATION STOPS, mechanical blockage or lung has
already expanded
have an extra bottle with PNSS, clamps and sterile gauze
at bedside
in case of dislodgment, cover the opening with
sterile/petroleum gauze to prevent rapid lung collapse
Assist with proper positioning
Bed Rest
1. PENETRATING ABDOMINAL INJURY – usually the result
of gunshot wound or stab wounds; may cross the
diaphragm and enters the chest
2. BLUNT ABDOMINAL INJURY – caused by vehicular
accidents or falls
PRIMARY ASSESSMENT AND INTERVENTIONS:
• ASSESS ABC
• INITITATE RESUSCITATION AS NEEDED
• CONTROL BLEEDING AND PREPARE TO TREAT SHOCK
• IF THERE IS AN IMPALED OBJECT IN THE ABDOMEN,
LEAVE IT THERE AND STABILIZE THE OBJECT WITH
BULKY DRESSINGS
SUBSEQUENT ASSESSMENT:
• Obtain hx of the mechanism of the injury
• Evaluate signs and symptoms of hemorrhage
• Note tenderness, rebound tenderness, guarding, rigidity
and spasm
• KEHR’S SIGN – pain radiating to the left shoulder; a sign of
blood beneath the diaphragm. Pain in right shoulder can
result from liver laceration
• CULLEN’S SIGN – slight bluish discoloration around the
navel; a sign of hemoperitonium
• Rebound tenderness and boardlike rigidity are indicative
of a significant intra-abdominal injury
• Loss of dullness over solid organs; Dullness over regions
containing gas may indicate presence of blood
• Look for increasing abdominal distention, measure
abdominal girth the umbilical level
• Rectal and pelvic examination
GENERAL INTERVENTIONS:
Keep pt. quiet in the stretcher, any movement may dislodge a
clot
Cut the clothing, count the number of wounds, look for
entrance and exit wounds
Apply compression to external bleeding wounds
double IV line and infuse Ringer’s Lactate
Insert NGT to decompress the abdomen
Cover protruding abdominal viscera w/ sterile saline
dressings; don’t attempt to place back the protruding organs
Cover open wounds with dry dressings
Insert indwelling catheter; if pelvic fracture is suspected,
catheter should not be placed until integrity of urethra is
ensured.
Meds: Tetanus Prophylaxis, Antibiotics
Assist in peritoneal lavage
Prepare pt. for surgery if the condition persists. (Exploratory
It is the inadequacy or the collapse of peripheral circulation
due to volume and electrolyte depletion
ASSESSMENT: temperature may be normal or slightly
elevated, hypotension, tachycardia, tachypnea, pale and
moist skin, fatigue, headache, dizziness, syncope
DIAGNOSTICS: hemoconcentration, hyponatremia or
hypernatremia, ECG may show dysrhythmias
MANAGEMENT:
Move patient to a cool environment, remove all clothing
Position the patient supine with the feet slightly
elevated
Monitor VS every 15 mins and cardiac rhythm
Educate to avoid immediate reexposure to high
- It is a combination of hyperpyrexia and neurologic
symptoms. It caused by a shutdown or failure of the heat-
regulating mechanisms of the body
CLINICAL MANIFESTATIONS:
• bizarre behavior or irritability, progressing to confusion,
delirium and coma
• 40.6 degrees Celcius, hypotension, tachycardia,
tachypnea
• skin may appear flushed and hot; at start it maybe moist
progressing to dryness (Anhidrosis)
NURSING ALERT:
• Elderly clients are high-risk to develop heat-stroke
• Once diagnosis is confirmed, it is imperative to reduce
patient’s temperature
MANAGEMENT:
EVAPORATIVE COOLING, most effective, by spraying tepid
water on skin while fans are used to blow
Apply ice packs to necks, groin, axillae, and scalp
Soak sheets/towels in ice water and place on patient
If temp. fails to decrease, initiate core cooling: iced saline
lavage, cool fluid peritoneal dialysis, cool fluid bladder
irrigation
Discontinue active cooling when the temp. reaches 39
degrees Celcius
Oxygenate the pt. via ET or nonrebreather mask
Monitor VS, ECG, and neurologic status
Start IV infusion using Ringer’s Lactate
Anti-pyretics are not useful
Indwelling catheterization
WOF hypokalemia, metabolic acidosis, seizures
-It is a condition where the core temp. is less than 35 degrees
Celcius as a result in the exposure to cold.
- 3 compensatory mechanisms:
a. shivering – produces heat thru muscular activity
b. peripheral vasoconstriction – to decrease heat loss
c. raising basal metabolic rate
NURSING ALERT:
• Elderly are greater risk for hypothermia due to altered
compensatory mechanisms
• Extreme caution should be used in moving or
transporting hypothermic pts., because the heart is
near fibrillation threshold
CLINICAL MANIFESTIONS:
• slow, spontaneous respirations
• heart sounds may not be audible even if its beating
• BP is extremely difficult to hear
• fixed dilated pupils, no pulse, no BP; initiate CPR
• drowsiness progressing to coma
• shivering is suppressed on temp. below 32.3 degrees
• ataxia
• cold diuresis
• fruity or acetone odor of breath
PURPOSES:
1. To remove unabsorbed poison after ingestion.
2. To diagnose and treat gastric hemorrhage and for the
arrest of hemorrhage.
3. To cleanse stomach before endoscopic procedures.
4. To remove liquid or small particles of material from
the stomach.
NURSING CONSIDERATIONS
Insertion of NGT or OGT.
Place patient on left lateral position with head lower
15 degrees downward.
Elevate funnel and pour approx. 150 – 200 ml.
Lavage fluid is left in place for about one minute
before allowed to drain
Save samples of first two washings.
Repeat lavage procedure until the returns are relatively
clear and no particular matter is seen.
At the completion of the lavage:
1. Stomach may be left empty.
2. An Adsorbent may be instilled in the tube and allowed to
remain in the stomach.
3. A saline cathartic may be instilled in the tube.
Pinch off the tube during removal or maintain suction
while tubing is being withdrawn.
Give the patient a cathartic if prescribed.
Warn patient that stool will turn black from the charcoal.
-It is an example of inhaled poison and results in the
incomplete hydrocarbon combustion
- Carbon monoxide exerts its toxic effects by binding to
circulating hemoglobin to reduce the oxygen carrying
capacity of the blood.
- Carbon monoxide and hemoglobin is 200 – 300 times affinity
compared to oxygen and hemoglobin.
- Creation of carboxyhemoglobin resulting to tissue anoxia.
CLINICAL MANIFESTATIONS
- Respiratory depression, stridor.
- Confusion progressing to coma.
- Headache, muscular weakness, palpitation, and dizziness.
- Skin is pink in color, cherry red, or cyanotic.
- ABG: carboxyhemoglobin level is 12% (Normal), 30 – 40%
severe carbon monoxide poisoning.
MANAGEMENT:
Provide 100% oxygen by tight-fitting mask (the elimination
half life of carboxyhemoglobin, in serum, for a person
breathing room air is 5 hours and 20 minutes. If patient
breaths 100% oxygen the half life is reduced to 80 minutes
100% oxygen in hyperbaric chamber reduces halflife to 20
minutes.
Intubate if necessary to protect airway.
Continuous ECG monitoring, treat dysrhythmias.
Correct acid-base and electrolyte imbalances.
Continuous observation of psychoses, spastic paralysis,
visual disturbances, and deterioration of personality may
persist after resuscitation and may be symptoms of
permanent CNS damage.
-These are injected poisons that can produce either local or
systemic reactions.
- Local reactions are characterized by pain, erythema and
edema at the site of injury.
- Systemic reactions usually begin within minutes.
(Unconsciousness, laryngeal edema, bronchospasm, and
cardiovascular collapse.
MANAGEMENT:
ABC
Epinephrine is the drug of choice give SQ.
Administer bronchodilator.
Initiate IV with Ringers Lactate.
Prepare for CPR.
NURSING CONSIDERATIONS:
Apply ice packs to site to relieve pain.
Elevate extremities with large edematous local reaction.
Administer anti histamine for local reaction.
Clean wounds thoroughly with soap and water or antiseptic
solution.
Educate patient.
- Have epinephrine on hand
- Wear emergency medical bracelet indicating
hypersensitivity.
- If sting occurs, remove stinger with one quick scrape
of fingernail.
- Do not squeeze venom sack, because this may cause
additional venom to be injected.
- Avoid insect feeding areas.
CLINICAL MANIFESTATIONS:
-Burning pain, swelling, and numbness of the site.
- Hemorrhagic blisters may occur after few hours of bite and
entire extremity may become edematous.
- WOF signs of systemic reactions (nausea, sweating, weakness,
lightheadedness, initial euphoria followed by drowsiness,
dysphagia, paralysis of various muscle groups, shock, seizures,
and coma).
MANAGEMENT:
Wash the site of bite, keep the patient calm and immobilize
extremity.
Administer O2 and start IV line.
Administer anti-venin and be alert to allergic reaction.
Administer vasopressors in the treatment of shock.
- a.k.a Delirium Tremens or Alcoholic Hallucinosis
-An acute toxic state that follows a prolonged bout of steady
drinking or sudden withdrawal from prolonged intake of alcohol.
- Symptoms begins as early as 4 hours after reduction of alcohol
intake and peaks at 24 - 48 hours but may last up to 2 weeks.
CLINICAL MANIFESTATIONS:
Shakes, seizures, and hallucinations.
History of drinking episodes.
N/V, malaise, weakness, anxiety.
Autonomic hyperreactivity (tachycardia, diaphoresis, increase
temperature, dilated but reactive pupils).
ALCOHOLISM – a chronic disease or disorder characterized
by excessive alcohol intake and interference in the
individuals health, interpersonal realtionship and economic
functioning
-Considered to be present when there is .1% or 10 ml for
every 1000 ml of blood
- At .1 - .2%, there is low coordination
- At .2 - .3%, there is ataxia, tremors, irritability, and
stupor
- At .3 and above, there is unconsciousness
COMMON BEHAVIORAL PROBLEMS: 5 D’s
D-enial
D-ependency
D-emanding
D-estructive
D-omineering
COMMON WITHDRAWAL SIGNS AND SYMPTOMS:
-ENIAL
-ATIONALIZATION
-SOLATION
-ROJECTION
PRIORITY NURSING DIAGNOSIS:
- INEFFECTIVE INDIVIDUAL COPING
-OUTH WASH
-VER THE COUNTER COLD REMIDIES
-OOD SAUCES MADE UP OF WINE
-RUIT FLAVORED EXTRACTS
-FTERSHAVE LOTIONS
-INEGAR
-KIN PRODUCTS
MANAGEMENT:
Protect patient from injury, diazepam or phenytoin for
seizure control as prescribed.
Monitor VS every 30 minutes.
Use a non-alcohol skin preparation, draw blood for
measurement of ethanol concentration, toxicologic screen for
other drug abuse.
Maintain electrolyte balance and hydration.
Observe for hypoglycemia.
Administer thiamine followed by parenteral dextrose if liver
glycogen is depleted.
Give orange juice, gatorade, or other carbohydrates to
stabilize blood sugar.
Place patient in a private room with close observation.
-It is an urgent, serious disturbances of behavior, affect, or
thought that makes the patient unable to cope with his life
situation and interpersonal relationship
-HRONIC
-LLNESS
-EPRESSION/DEPENDENT PRERSONALITY
-GE (18-25 AND ABOVE 40)/ALCOHOLISM
-ETHALITY OF PREVIOUS ATTEMPTS
PRIORITY NURSING DIAGNOSIS:
Risk for Injury, Self-directed
NURSING INTERVENTIONS:
Provide one-on-one monitoring
Have frequent unscheduled rounds
Avoid use of metals and glass utensils
Remove shampoos, perfumes, medicines at the bedside
Monitor for signs of impending suicide (giving away of
valued possession)
• According to RA 8353, RAPE refers to the insertion of
penis into the mouth, vagina, anus of a victim
• Insertion of any object into the mouth or anus
• It is generally considered as an act of hostility, anger,
or violence
ELEMENTS OF RAPE:
• Use of threat/force
• lack of consent of the victim
• Actual penetration of the penis into the vagina
Different Kinds of Rape:
• POWER – done to prove one’s masculinity
• ANGER – done as a means of retaliation
• SADISTIC – done to express erotic feelings
RAPE TRAUMA SYNDROME
- It refers to a group of signs and symptoms experienced
by a victim in reaction to rape
- 4 Phases
1. ACUTE PHASE – characterized by shock, numbness and
disbelief
2. DENIAL – characterized by victim’s refusal to talk about
the event
3. HEIGHTENED ANXIETY – characterized by fear, tension,
and nightmares
4. REORGANIZATION – victim’s life normalizes