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Organisation Development

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ORGANISATION DEVELOPMENT

CONTENT
TOPIC
What is Organisation
What is organisation development
Process of OD
Principles of OD
When and why should organisation use OD

ORGANISATION
Organisation is a structure managed by a group of
individual who are working together towards a common
goal
Organising
Organising can be defined as the process of identifying
and grouping work to be performed, defining and
delegating responsibility and authority and establishing
relation for the purpose of enabling people to work
efficiently together in accomplishing objectives.

ORGANISATION DEVELOPMENT
Organization development is a collection of change
methods that try to improve organisational effectiveness
and employee well-being
Organization development is a process for understanding
and improving any and all substantive process an
organization may develop for performing any task and
pursuing any objectives

CONTD....
OD is to know what it is not:
OD is not a micro approach to change: Management
development. For example. It is aimed at changing. Individual
behaviour. Where as OD is used on the macro goal of developing
an organisation-wide improvement in manageable.
OD is more than any single technique: whereas OD consultants
use many differing techniques. Such as total quality management or job
enrichment. No single technique represents the OD discipline.

PROCESS OF OD
Organization Development(OD) is a planned approach to
improve employee and organizational effectiveness by
conscious interventions in those processes and structures
that have an immediate bearing on the human aspects of
the organization
A normal OD process can be phased in following manner:

PROBLEM IDENTIFICATION

DATA COLLECTION

DIAGNOSIS

PLANNING AND
IMPLEMENTATION

EVALUATION AND FEEDBACK

CONTD...
PROBLEM IDENTIFICATION: The first step in OD process involves understanding and
identification of the existing and potential problems in the organization. The awareness of the
problem includes knowledge of the possible organizational problems of growth, human
satisfaction, the usage of human resource and organizational effectiveness.

DATA COLLECTION: Having understood the exact problem in this phase, the relevant data is
collected through personal interviews, observations and questionnaires

DIAGNOSIS: OD efforts begin with diagnosis of the current situation. Usually, it is not limited to
a single problem. Rather a number of factors like attitudes, assumption, available resources and
management practice are taken into account in this phase. There are four steps in organizational
diagnosis:

CONTD..
Structural analysis
Process analysis
Function analysis
Domain analysis
PLANNING AND IMPLEMENTATION: After diagnosing the problem, the next phase of OD,
with the OD interventions, involves the planning and implementation part of the change process.

EVALUATION AND FEEDBACK : Any OD activity is incomplete without proper feedback.


Feedback is a process of relaying evaluations to the client group by means of specific report or
interaction.

PRINCIPLES OF OD
OD is a planned and systemic change effort using organization theory and behavioural science,
knowledge and skills to help the organization or a unit within an organization become more vital
and sustainable
Value-Based(key values include)

Respect: To equally value the perspectives and opinions of everyone


Collaboration: To build win-win relationships in the organization
Self-awareness: Committed to developing self-awareness and inter-personal skills within the
organization

Empowerment: Focus on helping everyone in the client organization increase their individual
level and courage in order to enhance productivity and elevate employee morale.

IS OD THE SAME AS CHANGE MANAGEMENT

There are times in the life of an organisation where dramatic change is needed- change that does not and
cannot rely on the use of OD
The marketplace sometimes requires that an organisation take swift and unplanned actions in order to
survive
Although all of theses changes may be absolutely necessary for the survival of the organisation, they do not
necessarily follow the OD processes, principles or values.
In essence, they argued that there is E change(economic value) and O change (Organisations human
capability) one of which is planned and follow OD principles(O), while the other (E) is market driven and
does not follow OD principles, both can be included in what many people call change management. So, it is
a mistake to equate OD with change management.
The business benefits when both types of change are affirmed within the organisation

WHEN AND WHY SHOULD AN ORGANIZATION USE OD


It might be used in any of the following situation:
To develop or enhance the organizations mission statement or vision statement for what it wants to be

To create strategic plan for how the organization is going to make decisions about its future and achieving
that future.
To manage conflict that exists among individuals, groups, functions, sites, and so on, when such conflict
disrupt the ability of the organisation to function in a healthy way

To put in place processes that will help improve the ongoing operations of the organization on a
continuous basis

To create a collaborative environment that helps the organization be more effective and efficient

To create reward systems that are compatible with the goals of the organization

CONTD..
To assist in the development of policies and procedures that will improve the ongoing operation of
the organisation

To assess the working environment, to identify strengths on which to build and areas in which
change and improvement are needed.

To assist in creating systems for providing feedback on individual performance and, on occasion,
conducting studies to give individuals feedback and coaching to help them in their individual
development

THANKYOU

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