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Principle 1
12 Base your management decisions on a long-
11 term philosophy, even at the expense of
10 short-term financial goals.
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The Toyota Way - 14 Management Principles
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Principle 2
12 Create a continuous process flow to bring
11 problems to the surface.
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Principle 3
12 Use pull systems to avoid overproduction.
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Principle 4
12 Level out the workload (heijunka). (Work like
11 the tortoise, not the hare.)
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The Toyota Way - 14 Management Principles
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Principle 5
12 Build a culture of stopping to fix problems, to
11 get quality right the first time.
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Principle 6
12 Standardized tasks and processes are the
11 foundation for continuous improvement and
10 employee empowerment.
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Principle 7
12 Use visual control so no problems are hidden.
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Principle 8
12 Use only reliable, thoroughly tested
11 technology that serves your people and
10 processes.
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Principle 9
12 Grow leaders who thoroughly understand the
11 work, live the philosophy, and teach it to
10 others.
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Principle 10
12 Develop exceptional people and teams who
11 follow your companys philosophy.
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Principle 11
12 Respect your extended network of partners
11 and suppliers by challenging them and
10 helping them improve.
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Principle 12
12 Go and see for yourself to thoroughly
11 understand the situation (genchi genbutsu).
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Principle 13
12 Make decisions slowly by consensus,
11 thoroughly considering all options;
10 implement decisions rapidly (nemawashi).
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The Toyota Way - 14 Management Principles
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Principle 14
12 Become a learning organization through
11 relentless reflection (hansei) and continuous
10 improvement (kaizen).
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The Toyota Way - 14 Management Principles