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    Communication Skill

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    pramod kumawat
    The document discusses communication skills and effective communication. It defines communication as the process of sending and receiving information among people using feedback. It describes the different types of communication, barriers to communication, and components involved in the communication process. It emphasizes that effective communication requires clarity, integrity, timing, and developing skills like listening, conveying thoughts clearly, and utilizing feedback.

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    Communication Skill

    Uploaded by

    pramod kumawat
    322 views24 pages
    The document discusses communication skills and effective communication. It defines communication as the process of sending and receiving information among people using feedback. It describes the different types of communication, barriers to communication, and components involved in the communication process. It emphasizes that effective communication requires clarity, integrity, timing, and developing skills like listening, conveying thoughts clearly, and utilizing feedback.

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    Communication Skill Ppt

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    The document discusses communication skills and effective communication. It defines communication as the process of sending and receiving information among people using feedback. It describes the different types of communication, barriers to communication, and components involved in the communication process. It emphasizes that effective communication requires clarity, integrity, timing, and developing skills like listening, conveying thoughts clearly, and utilizing feedback.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    322 views24 pages

    Communication Skill

    Uploaded by

    pramod kumawat
    The document discusses communication skills and effective communication. It defines communication as the process of sending and receiving information among people using feedback. It describes the different types of communication, barriers to communication, and components involved in the communication process. It emphasizes that effective communication requires clarity, integrity, timing, and developing skills like listening, conveying thoughts clearly, and utilizing feedback.

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    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
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    Pramod kumawat

    Communication is a series of
    experience of
    Hearing
    Smell

    Seeing
    Touch
    Taste

    Pramod kumawat
    Communication Skills

    Communication skills is the ability to use


    language (receptive) and express
    (expressive) information.

    Effective communication skills are a critical


    element in your career and personal lives.

    Pramod kumawat
    Communication Goals
    To change behavior

    To get action

    To ensure understanding

    To persuade

    To get and give


    information

    Pramod kumawat
    Pramod
    Arvind Nainkumawat
    Types of Communication
     On the basis of organization relationship
     Formal
     Informal
     On the basis of Flow
     Vertical
     Crosswise/Diagonal
     Horizontal
     On the basis of Expression
     Oral
     Written
     Gesture

    Pramod kumawat
    Barriers to Communication

     Semantic Barriers
     Emotional Or Psychological Barriers
     Organizational Barriers
     Barriers in Superiors

    Pramod kumawat
    Semantic Barriers

     Symbols with different meaning


     Badly expressed message
     Faulty translation
     Unclarified assumption
     Specialist’s language

    Pramod kumawat
    Emotional Or Psychological Barriers

     Premature evolution
     Inattention
     Loss of transmission & poor retention
     Undue reliance on the written word
     Distrust of communication
     Failure to communicate

    Pramod kumawat
    Organization Barriers

     Organizational policy
     Organization rules & regulation
     Status relation
     Complexity in organization

    Pramod kumawat
    Personal Barriers

     Barriers in Superior
     Attitude of Superior
     Fear of challenge of authority
     Lack of time
     Lack of awareness
     Barriers in Subordinates
     Unwillingness to communicate
     Lack of proper incentive

    Pramod kumawat
    Communication Process
    Communication is the process of sending and receiving
    information among people…

    Feedback

    receiver sender
    Use of
    channel to
    transmit
    SENDER the RECEIVER
    message

    Noise
    Pramod kumawat
    Communication code scheme

    Pramod kumawat
    Communication Involves Three
    Components
     Verbal Messages - the words we choose
     Paraverbal Messages - how we say the
    words
     Nonverbal Messages - our body language
    These Three Components Are Used To
     Send Clear, Concise Messages
     Receive and Correctly Understand Messages
    Sent to Us

    Pramod kumawat
    SENDING MESSAGES

    Effective Verbal Messages

     Are brief, succinct, and organized


     Are free of jargon
     Do not create resistance in the listener

    Pramod kumawat
    Nonverbal Messages

    Nonverbal messages are the primary way that


    we communicate emotions

    Facial Expression

    Postures and Gestures


    Pramod kumawat
    Paraverbal Messages

    Paraverbal communication refers to the


    messages that we transmit through the tone,
    pitch, and pacing of our voices.

    Pramod kumawat
    RECEIVING MESSAGES

    Listening
     Requires concentration and energy

     Involves a psychological connection with the


    speaker
     Includes a desire and willingness to try and
    see things from another's perspective
     Requires that we suspend judgment and
    evaluation

    Pramod kumawat
    Key Listening Skills

     Nonverbal
     Giving full physical attention to the speaker;
     Being aware of the speaker's nonverbal
    messages;
     Verbal
     Paying attention to the words and feelings
    that are being expressed

    Pramod kumawat
    What makes a good communicator?

    Clarity Adequacy

    Integrity Timing

    Pramod kumawat
    How do you develop your communication skills?
    Explore the related skills

    Pramod kumawat
    Tips to good communication skills

     Maintain eye contact with the audience


     Body awareness
     Gestures and expressions
     Convey one's thoughts
     Practice effective communication skills
    Pramod kumawat
    Effective Communication . . .

    It is two way.
    It involves active listening.
    It reflects the accountability of speaker and
    listener.
    It utilizes feedback.
    It is free of stress.
    It is clear.

    Pramod kumawat
    Thanks

    Pramod kumawat

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