The second part of the document asks about tools for electrostatic discharge protection, components requiring special disposal, cleaning solutions for contacts, and screwdriver types. Identification of troubleshooting processes, backups, device managers, and yes/no question styles are tested. Data storage components and primary input devices are also identified.
The second part of the document asks about tools for electrostatic discharge protection, components requiring special disposal, cleaning solutions for contacts, and screwdriver types. Identification of troubleshooting processes, backups, device managers, and yes/no question styles are tested. Data storage components and primary input devices are also identified.
The second part of the document asks about tools for electrostatic discharge protection, components requiring special disposal, cleaning solutions for contacts, and screwdriver types. Identification of troubleshooting processes, backups, device managers, and yes/no question styles are tested. Data storage components and primary input devices are also identified.
The second part of the document asks about tools for electrostatic discharge protection, components requiring special disposal, cleaning solutions for contacts, and screwdriver types. Identification of troubleshooting processes, backups, device managers, and yes/no question styles are tested. Data storage components and primary input devices are also identified.
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Prelim Exam
1.) A technician is performing hardware
maintenance of PCs at a construction site. What task should the technician perform as part of a preventive maintenance plan? A.Back up the data, reformat the hard drive, and reinstall the data. B.Develop and install forensic tracking software. C.Remove dust from intake fans. D.Perform an audit of all software that is installed. 2.) What is a recommended procedure to follow when cleaning computer components?
A. Use window cleaner on LCD screens.
B. Hold cans of compressed air upright while spraying. C. Blow compressed air on cooling fans so that they will spin when dust is being removed. D. Remove the CPU before cleaning. 3.) An employee reports that each time a workstation is started it locks up after about 5 minutes of use. What is the most likely cause of the problem? A. The CPU experiences overheating. B. The hard disk is failing. C. The power supply fails to provide adequate voltage and current. D. The RAM is malfunctioning 4.) Which task should be part of a software maintenance routine? A. Defragment the hard drive. B. Check for and secure any loose cables. C. Remove dust from the power supply. D. Back up the data, reformat the hard drive, and reinstall the data. 5.) Which device is most likely to be affected by an incorrect setting saved in CMOS or an incorrect jumper setting? A. Monitor B. Printer C. Power supply D. Hard drive Part 2 – Back Panel Part 2B - Identification 1.Identify at least 1 tool that can help protect against ESD? 2.Name at least one component that contain hazardous materials and require special handling for disposal? 3.Identify the cleaning solution recommended to clean the contacts of computer components? 4.What tool is designed to loosen or tighten crosshead screws? Part 2B - Identification
5.The systematic process used to locate the cause of a
fault in a computer system and correct the relevant hardware and software issues known as _____? 6.A ________ is a copy of the data on a computer hard drive that is saved to another storage device or to cloud storage? Part 2B - Identification 7.A ________ is software that displays all the devices that are configured on a computer. 8.Questions generally require a yes or no answer. These questions are intended to get the most relevant information in the shortest time possible. This type of questions is known as _________? Part 2B - Identification 9. Component of the computer system hat holds critical and crucial data? 10.The primary input device of the computer system? 11.) Software that displays software errors and their details is known as _____? 12.) The systematic process used to locate the cause of a fault in a computer system and correct the relevant hardware and software issues known as _____? 13.) Always perform a ______ before beginning any troubleshooting. You must protect data before beginning any work on a customer's computer. If your work results in data loss for the customer, you or your company could be held liable. 14.) A ________ is the regular and systematic inspection, cleaning, and replacement of worn parts, materials, and systems. Effective preventive maintenance reduces part, material, and system faults, and keeps hardware and software in good working condition. 15.) A ____ is a software that displays the applications that are currently running. It also close applications that have stopped responding. You can also monitor the performance of the CPU and virtual memory, view all processes that are currently running, and view information about the network connections. Part 2 C - Motherboard Part 3– Acronyms(1pt) 1. IDE 7. SCSI 13. AGP 2. NTFS 8. ZIF 14. PCI 3. SATA 9. SO-DIM 15. BIOS 4. DVD 10. LCD 5. HDD 11. CRT 6. CMOS 12. PSU