Internal Auditing Chapter 26 of Arens Chapter 8 and 11:internal Audit Practices in Malaysia
Internal Auditing Chapter 26 of Arens Chapter 8 and 11:internal Audit Practices in Malaysia
Internal Auditing
Chapter 26 of Arens
Chapter 8 and 11 :Internal
Audit Practices in Malaysia
1
Learning Outcomes
2
Introduction
The Malaysian Code on Corporate Governance
considers the internal audit function as an
integral part of an effective system of
corporate governance.
Listed entities are required to establish an
internal audit function either within the
corporate structure or through outsourcing of
such services by professional accounting firms.
3
The Institute of Internal Auditors (IIA) is an
international professional association that was
initially established in the US in 1941. It now has
branches throughout the world and has members
specializes in internal auditing, risk
management, governance, internal control, IT
audit, education and security.
For the internal auditing profession worldwide,
IIA is the recognized authority, principal
educator, and acknowledged leader in
certification, research and technology guidance.
. The IIA provides professional recognition for
internal auditors with its Certified Internal
Auditor (CIA) certification.
4
Internal Auditing In Malaysia
THE INSTITUTE OF INTERNAL AUDITORS MALAYSIA (IIA
Malaysia) is a non-profit professional organisation
dedicated to the advancement and development of
the internal audit profession in Malaysia
IIA Malaysia was established in 1977 as a Chapter of
The Institute of Internal Auditors Inc, USA and
elevated to the status of a National Institute in 1988
when our membership exceeded the 500 mark. In
July 1994, IIA Malaysia was incorporated as a
Company Limited by Guarantee and since then, we
have grown progressively in size and stature. Today,
we serve more than 3000 members in Malaysia.
5
Affiliation to The IIA, USA
IIA Malaysia is affiliated to The Institute of Internal
Auditors Inc (The IIA), USA, a worldwide body founded
in 1941 by a small group of dedicated internal auditors
who wanted an organisation that would represent their
profession and provide educational activities and
standards for the professional practice of internal
auditing.
Through the affiliation members are able to share in a
collective wisdom of more than 170,000 members in
over 165 countries and territories.
6
Internal audit defined
Internal auditing is an independent, objective
assurance and consulting activity designed to add
value and improve an organization's operations.
It helps an organization accomplish its objectives
by bringing a systematic, disciplined approach to
evaluate and improve the effectiveness of risk
management, control, and governance processes.
7
What is its value to the
organisation?
Internal auditors deal with issues that are fundamentally
important to the survival and prosperity of any
organisation. Unlike external auditors, they look beyond
financial risks and statements to consider wider issues
such as the organisation's reputation, growth, its impact
on the environment and the way it treats its employees.
In sum, internal auditors help organisations to succeed.
We do this through a combination of assurance and
consulting. The assurance part of our work involves
telling managers and governors how well the systems and
processes designed to keep the organisation on track are
working. Then, we offer consulting help to improve those
systems and processes where necessary. 8
Initially….
'people saw the auditors as the financial police,
checking up on them’. ‘I suppose in many cases
this was a fair perception, as we primarily
reported on the number of errors in
transactions.' Chief Manager, Group Internal Audit with
the Hong Kong Hospital Authority, Dennis Fullgrabe FCPA
.
9
Evolution of internal auditing
Corporate
Governance
Risk Management
Value for
Technologies
Money
Continuous Self
Automation of Auditing Assessment
Audit process CAATs
Inspection & Improved
Examination Efficiency
11
Attribute Standards
1000:Purpose,Authority and Responsibility of the
audit activity must be formally defined in an
independent audit charter; consistent with the
internal audit charter and present it to senior
management and the board
1100: Independence and objectivity. The internal
audit activity must be independent and internal
auditors' must be objective in performing their work
1200:Proficiency and due professional care.
Engagements must be performed with proficiency and
due professional care
1300: Quality Assurance and Improvement Program.
The chief audit executive must develop and maintain
a quality assurance and improvement program that
cover all aspects of the internal audit activity
12
Performance Standard
2000: Managing the internal audit activity. The chief executive must effectively
manage the internal audit activity to ensue it adds value to the organization
2100: Nature of work. The internal audit activity must evaluate and contribute to
the improvement of risk management, control and governance processes using a
systematic and disciplined approach.
2200: Engagement Planning. Internal auditors must develop and a plan for each
engagement including the documents engagement's objectives, scope, timing and
resource allocations
2300: Performing the engagement. Internal auditors must identify, analyze and
document sufficient information to achieve the engagement’s objectives
2400: Communicating Results. Internal auditors must communicate the
engagement results
2500: Monitoring Progress: The chief audit executive must establish and maintain a
system to monitor the disposition of results communicated to management
2600: Management’s Acceptance of Risks. When the chief audit executive believes
that senior management has accepted a level of residual risk that may be
unacceptable to the organization, the chief audit executive must discuss the matter
with senior management. If the decision regarding residual risk is not resolved, the
chief audit executive must report the matter to the board for 13
resolution
Ethical Principles
Integrity: The integrity of internal auditors
establishes trust and thus provides the basis to
reliance on their judgement
Objectivity: Internal auditors exhibit the highest
level of professional objectivity in gathering,
evaluating and communicating information about
activity or process being examined. Internal
auditors make a balanced assessment of all the
relevant circumstances and are not unduly
influenced by their own interests or others in
forming judgement
14
Ethical Principles
Confidentiality: Internal auditors respect the value
and ownership of information they receive and
do not disclose information without appropriate
authority unless there is a legal or professional
obligation to do so
Competency: Internal auditors apply knowledge,
skills and experience needed in the performance
of internal auditing services
15
Changing role includes
Moving from “Service to management” to “service to
organisation” concept
Internal auditing role extends beyond controls to internal
consulting and education role
Being upfront & proactive in the management and operational
processes instead of “fault finding”
Emphasising on managing risk – identifying what the key risks
are, the impact to the business and controls
It is an integral part of the governance framework., and not
working on its own agenda
Risk management and corporate governance add a new
dimensions to the role of internal auditing.
16
More challenges
The corporate governance issues, accounting
irregularities, and legislative actions that have taken
place as a result of Enron, WorldCom and now Parmalat
scandals
Keeping pace with changing technology
Ability to evaluate computerised and systems based
controls to determine reliance
Auditors need to have skills to access information that is
kept electronically
Increase demands from auditee for internal audit to add
value
Call for CPE and certification
17
Functions of Internal Auditors
The work performed by internal auditors can provide
better assurance that operations are well managed and
that the organization is well protected against fraud
Key objective of internal auditors is to assist all members
of the organizations (management at all levels and
members of the BOD) in the effective discharge of their
responsibilities
Internal auditors can contribute to the organization by
reviewing the systems established to ensure compliance
with those policies, plans, procedures, laws and
regulations that could have a significant impact on
operations and reports and determining whether the
organization is in compliance.
18
Internal auditors can contribute to the
organization by reviewing the means of
safeguarding assets and, as appropriate,
verifying the existence of such assets
Internal auditors can be independent if the
proper setting is provided which is affected by
the organizational status of the internal audit
function, by the authority and responsibilities
given to internal auditors and by the degree of
objectivity maintained by internal auditors in
performing their audit
Internal auditors can contribute to the
organization by appraising the economy and
efficiency with which resources are employed.
19
Internal audit’s evolving role
Traditional Progressive (Best Practices)
1. Audit Focus Business focus
2. Transaction based Process Based
3. Financial account focus Customer focus
4. Compliance objective Risk identification, process
improvement objective
5. Policies and procedures focus
Risk management focus
6. Multi year audit coverage
Continual risk – reassessment
7. Policy adherence coverage
8. Budgeted cost centre Change facilitator
9. Career auditors Accountability for performance
results
10. Methodology: Focus on
policies, transactions and Opportunity for other management
compliance positions
Methodology: Focus on goals,
strategies and risk management
process
20
Internal Audit Department
Financial
Financial control. Examining records and evidence in
order to detect errors and prevent fraud
Operational
Non Financial control. Examination of the control
procedures and whether people adhere to it. Improve
operational economy, efficiency and effectiveness
weaknesses.
Management
Review and evaluation of the management structure,
performance of managers, appraisal of the environment
etc.
21
Internal Audit Department
Review of compliance with external laws and
regulation
Special investigations, including fraud
investigation
Risk assessments
22
The Audit Approach
The System Approach
Control Risk Self Assessment
Facilitation Skills
Integrating Self Assessment and Audit
Fraud Investigations
Information Systems Audit
Compliance
VFM, Social and Financial Audit
The consulting approach
The right structure
23
Audit Field Work
25
Conflict with Auditee
26
Conflict with
Auditee(continued)
This objective is often hidden and not
communicated to the auditee. The aftermath of
this is misconception on the part of the auditee
as to the internal auditor’s real intentions.
The auditee often has a personal agenda too,
which ranges from getting the assurance from
the auditor, that the existing controls adopted
are appropriate, effective and reasonable to a
far-fetched one such as being able to conceal
weakness in control or even fraud
27
Managing Conflict
28
Preventive steps
Preventive steps to avoid conflict with
the auditee are:
Understand the business
Communicating your value proposition
Demonstrating professionalism
29
Eight Habits of Highly
Effective Auditors
Knowledge of the roles of the Audit Committee
Clarity of Auditor’s role
Mastering the audit process structure
Thriving during the various stages of an audit
“rollercoaster”
Clarity on the components and functions of the Terms
of Reference
Ability to sell audit via audit objectives
Mastering the First Steps of Familiarization
The initial Meeting(Obtain and maintain rapport)
30
Other auditing services
31
Consulting services.
Consulting services are advisory in nature, and
are generally performed at the specific request
of an engagement client. The nature and scope
of the consulting engagement are subject to
agreement with the engagement client.
Consulting services generally involves two
parties: (1) the person or group offering the
advice the internal auditor, and (2) the person
or group seeking and receiving the advice the
engagement client.
32
Through these activities, internal
auditors contribute to the effective
corporate governance within an
organization, which includes all the
management-administered policies and
procedures to control risk and oversee
operations within a company.
33
Evaluating risks and controls.
Internal auditors should be directly involved in
the entity’s risk management process. Internal
auditors are often asked to determine the
sources of these risks, may sometimes be called
on to recommend approaches to manage
identified risks.
Internal auditors have long been involved in
evaluating and enhancing their organizations’
system of internal control over financial
reporting and over other areas of the
organization, and internal auditors often play a
substantial role in ensuring compliance with
theses requirements.
34
Risk Management
Risk management is a proactive and an on-
going process involving the identification
,assessment, control, monitoring and
reporting of risk exposures
A structured risk management approach also
enhances and encourages the identification
of greater opportunities for continuous
improvement through innovation
35
Establishing Risk Management
Process
Risk Assessment
Risk Management Strategies(TARA)
Risk Monitoring
36
Role of internal auditor in
risk management
Ultimately ,it is the role of executive management and
the Audit Committee to determine the role of internal
audit in the risk management process. Management’s
view on internal audit's role is likely to be determined
by factors such as culture of the organisation ,ability of
the Internal audit staff and local conditions and customs
of the country.
If an organisation has not established a risk
management process, the internal auditor should bring
this to management ‘s attention along with suggestions
for establishing such a process
37
Reviewing Compliance.
If a company fails to comply with many
requirements of corporate and security laws, the
relevant authorities can levy significant fines
and penalties against the offending company.
Internal auditors play an important role in
helping management ensure that the
organization complies with the laws, rules and
regulations that apply to the entity, as well as
ensuring that employees comply with
organization guidelines and rules.
38
Financial Auditing.
Although the financial auditing performed by
internal but it differs from the audits conducted
by external auditors in several ways. For
example, the internal auditor do not generally
audit periodic financial statements but tend to
focus on specific financial issues as directed by
management.
The nature of the audit report is also different.
Because the intention of the audit may relate
either very general or very specific factors, it is
impossible to require a standardized internal
audit report.
39
Operational Auditing (Aka VFM)
Due to the unique position in an organization,
internal auditors typically achieve a thorough
understanding of how the organization
operates, the internal auditor are able to
provide various types of services to improve the
entities in which they work.
An auditor should be prepared to recognize
when enhancements should be made to align
current operations with the entity’s objectives.
They are primarily conducted to identify the
causes of problems or to enhance the efficiency
or effectiveness of operations.
40
Value for money (VFM) auditing
(Performance auditing)
An examination that provides an objective and
constructive assessment of the extent to
which:
Financial,human and physical resources are
managed with due regard to economy, efficiency
and effectiveness; and
Accountability relationships are served.” (The
Canadian Comprehensive Auditing Foundation)
Performance audits include economy and
efficiency and program audits. (The United
States General Accounting Office Auditing
Standard)
41
Core of VFM audit
The core of VFM auditing is the framework of
economy, efficiency and effectiveness
Effectiveness = achievement of goals or objectives
Efficiency = usage of resources to achieve the
goals or objectives
Economy = acquisition of proper quantity and
quality of resources at right times and lowest cost
42
Systems audit
Evaluate whether the existing systems and
working processes are adequate to meet business
goals, objectives and requirements
Includes pre-implementation and post
implementation audits, and current systems
audit
43
IA and Fraud
There is a reasonable expectation of detecting
material fraud or error and reporting significant
weaknesses in the systems, controls and
deficiencies in operation.
to detect material and continuing irregularities
Assist in investigating cases of fraud
or irregularity
44
Internal audit reports
The internal auditors' report may take any form as there
are no formal reporting requirements for these reports as
there are for the external auditor's report.
Internal auditors produce reports for directors and
management as a result of work performed.
These reports are internal to the business and are
unlikely to be shared with third parties other than the
external auditors.
Usually at the end of the audit fieldwork, the internal
auditors produce a draft report which is sent out for
consideration by the relevant management.
Once this has been approved, the internal auditors will
meet with management to discuss the work and the
findings and recommendations.
After the meeting, the internal auditors then produce a
formal report which, once approved by the relevant
people, is used to produce the final45 report for
distribution.
In order to make the audit report more clear and
simple, and to convey what exactly it intends to
convey and serve a useful purpose, the following
main points should be borne in mind while drafting
audit reports :
Report must be simple and brief but comprehensive ;
It should contain appropriate headings ;
In the report will be incorporated all irregularities &
objections which have not been replied or replied
unsatisfactorily and those replied satisfactorily but have
financial implications which were found during personal
discussions or as per memos issued ;
46
Where Audit is satisfied with its findings on
examination of any area during the course of
a particular audit assignment, mention will be
made of the same in the report ;
The matter shall be presented according to
significance i.e. most important points will be
highlighted;
Suggestions, where necessary, shall be given
by Internal Audit ;
The report shall be timely ;
Where possible, a summary of corrective
action to be taken would be submitted along
with the report;
47
Contents of the report
48
Standard report format
TERMS OF REFERENCE
EXECUTIVE SUMMARY
BODY OF THE REPORT
APPENDICES FOR ANY ADDITIONAL INFORMATION
49
The executive summary of an internal audit
report should give the following information.
The main body of the Background of the
assignment
Objectives of the assignment
Major outcomes of the work
Key risks identified
Key action points
Summary of the work left to do
report will contain the detail such as the audit
tests carried out and their findings, full lists of
action points, including details of who has
responsibility for carrying them out, the future
50
time scale and costs.
Relationship between internal and
external auditors
Employer Commercial/gov Public
ernment practices, e.g.
organisations KPMG, PWc
Certification Body IIA MIA
58
An Effective Internal Audit Function on
corporate governance
Corporate governance is the oversight
mechanisms in place to enhance corporate
accountability.
It is a system/process/structure by which an
entity is directed and controlled (ie
manage)to ensure the proper stewardship
over an entity’s operations and enhancement
of long term shareholders’ values as well as
stakeholders’ interest.
Management and the board of directors play
primary roles and the independent auditor
plays a key facilitating role. 59
Internal audit can play a key role in assessing
and monitoring internal control policies and
procedures.
The internal audit function can assist the board
in other ways as well:
By, in effect, acting as auditors for board
reports not audited by the external auditors
By being the experts in fields such as auditing
and accounting standards in the company and
assisting in implementation of new standards
By liaising with external auditors, particularly
where external auditors can use internal
audit work and reduce the time and
therefore cost of the external audit.
60
The IIA identifies the four cornerstones of
corporate governance as being: the audit
committee, executive management, the internal
auditors, and the external auditors.
The internal audit function can help
management and the board identify and manage
risk, and help ensure the compliance of the
organization with applicable laws, rules, and
regulations.
In addition, if reporting responsibilities are
properly defined, the internal audit function can
assist the audit committee in ensuring that
executive management is exercising responsible
and appropriate stewardship over the entity’s
resources for the benefit of the entity’s
stakeholders. 61
Reliance on the work of IA
and using the work of
specialists & internal auditors
62
Reliance on the work of IA
ISA 610 – “Considering the work of internal auditing”
External auditors should
Consider the activities of internal auditing and
their effects on the external audit procedures
Gain sufficient understanding about internal
audit activities to assist in their audit planning
Assess the competency and objectivity of
internal auditors
Criteriainclude organisation status, scope of
responsibility, technical competence and due professional
care
63
Reliance on the work of IA
When external auditor intends to use specific
work of internal auditing, the external auditor
should evaluate and test that work to confirm its
adequacy for the external auditor’s purposes.
- includes:
1. adequate technical training & proficiency & work of
assistants is properly supervised, reviewed &
documented;
2. Sufficient appropriate evidence obtained;
3. Conclusions reached are appropriate & reports prepared
consistent with results of work performed; and
4. Any exceptions or unusual matters disclosed by internal
auditing are properly resolved.
64
Relationship between internal and
independent auditors
The work of internal auditors may be a supplement
to, but not a substitute for, the work of
independent auditors in a financial statement audit
The chief internal auditor normally coordinates the
work of the internal audit function with the work of
the independent (external) auditor
It is usual that the independent auditor reviews the
internal auditing function’s planned work program
ISA 610 ‘Considering the Work of Internal Audit’
provides guidance to independent auditors on
obtaining an understanding of the activities of
internal auditing and its effect on audit risk
65
65
Internal auditing performance assessment
by the independent auditor
An independent auditor should obtain sufficient
understanding of internal audit activities to assist in the
planning the audit and developing an effective audit
approach (ISA 610)
Criterion used to assess the performance of an internal
audit function include a review of its:
organisational status
scope of activities
technical competence
due professional care
66
66
ISA 610(Revised)
Auditing standard permit the external auditor
to use the internal auditor for direct assistance
on the audit.
By relying on the internal audit staff for
performing some of the audit testing, external
auditors may be able to complete the audit in
less time and at a lower fee.
When internal auditors provide direct
assistance, the external auditor should assess
their competence and objectivity and supervise
and evaluate their work.
67
Interactions between Internal
and External Auditors
70
The internal auditor can reduce the incidence
of employee fraud, saving money and improving
controls in the process.
Some of the work performed by internal
auditors is directly relevant to the work of the
external auditor. For example, the external
auditor can sometimes make use of control
testing work performed by the internal auditor.
Before relying on the work of internal auditors,
the external auditor must evaluate the internal
auditors’ objectivity and competence.
71
Internal auditing-outsourcing
72
Outsourcing - Objectives
Objective
To reduce the management work on internal
audit function
To reduce the cost of having an in house
internal audit function
Assisting management to reduce or manage
risk of competitive demand from
shareholders, customers and other market
participants
73
Outsourcing the internal audit function
75
Procedures of Outsourcing
Where outsourcing is carried out, some general procedures to
minimize the risks and disadvantages are appropriate
including:
Controls over acceptance of internal audit contracts to
ensure no impact on independence or ethical issues.
Regular reviews of the quality of internal work
performed.
Separate departments covering internal and external
audit.
Clearly agreed scope, responsibilities and reporting lines.
Performance measures, management information and risk
reporting
Procedure manuals for internal audit,
Increasingly there is a trend towards partnership approach,
where specialist skills are provided by consultants or are
outsourced, while the core internal audit department
remains in-house. 76
Managing an outsourced department
A company will need to establish controls over the
outsourced internal audit department. These would
include:
Setting performance measures in terms of cost and
areas of the business reviewed and investigating any
variances
Ensuring appropriate audit methodology (working
papers/reviews) is maintained
Reviewing working papers on a sample basis to
ensure they meet internal standards/guidelines
Agreeing internal audit work plans in advance of
work being performed
If external auditor is used, ensuring the firm has
suitable controls to keep the two functions separate
so that independence and objectivity is not
impaired 77
Internal audit departments may consist of
employees of the company, or may be
outsourced to external service providers. The
advantages of outsourcing the internal audit
function include speed, cost and a tailored
answer to internal audit requirements.
One of the main disadvantages may include
threats to independence and objectivity if the
external audit service is provided by the same
firm.
78
Advantages of Outsourcing Internal Audit
There is a greater focus on cost efficiency of
the internal audit function.
Internal audit staff can be used from a broader
source of expertise, e.g. professional firms that
may specialize in the particular type of
organization.
Reduces the risk of high turnover or loss of
staff from the internal audit department.
Skills required for only a short time each year
can be provided without incurring excessive
costs of maintaining an in-house expertise.
79
Contracting out could increase independence, since staff
from an external firm will need to comply with ethical
guidelines and are more likely to be rotated to avoid
close working relationship from building up.
Outsourcing could provide access to new market place
techniques without the need for significant levels of
investment or in-house development.
For example, outsourcing may include the use of audit
methodology software that an in-house team would have
to buy or develop.
With a professional outsourced department, less
management time is required on internal audit, e.g. in
appraisal, training and development.
External sources are useful for providing specialist,
expensive skills such as IT or treasury that an in-house
80
department may find difficult to recruit or retain.
Disadvantages of Outsourcing internal
Audit
Conflict of interest may arise if the outsourced
internal audit service is being provided by the
external auditors.
There may be pressure on independence arising
from the cost associated with the provision of
internal audit.
The outsourced department may experience
pressure from management, either through a
threat not to renew the outsourcing contract by
withholding payment.
81
There is a risk of lack of knowledge, or awareness
of the organizational objectives, culture or
business.
There is and increased cost of outsourcing service,
with less time spent on internal audit.
There is a risk of blurring roles between internal
and external audit, resulting in lesser credibility in
both.
An outsourced department may not be able to
provide the same flexibility or ready staff
availability, particularly when problem arises, since
they do not have a permanent presence.
Standard of service may fall once the contract has
been secured and the previous team disbanded.
82
Current situation
Sarbanes-Oxley Act (2002) Sec 201 prohibits
audit firms to engage in outsourcing of internal
audit services
MIA Exposure Draft proposes member firm should
not provide internal audit services to audit client
which is a listed entity or subsidiary of a listed
entity
According to IFAC, such service would not impair
independence provided the audit firm does not
act in the capacity of the client management.
83
Safeguard to consider for
outsourcing of internal audit
To ensure audit client is responsible for
Establishing, maintaining and monitoring internal
controls
Have a senior management within the client
organisation to be responsible for internal audit
function
Approve the scope, risk and frequency of internal
audit work
Evaluating and determining which recommendations
to be implemented
84
Safeguards (cont’d)
Evaluating the adequacy of audit procedures
performed and the findings and taking actions
Ensuring findings and recommendations are
reported to the BOD
The Audit firm can arrange for the staff
participating in internal audit services, do not get
to work on external audit engagement
85
End of Lecture
86