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KITKAT BRANDING - Update

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SYNDICATE 3

BRAND & MARKETING COMMUNICATION | MM-6031

KITKAT IN JAPAN (A):


SPARKING A CULTURAL
REVOLUTION

Atikah Dinarti 29117496


Ryan Ramdani 29118059
Shandy Asri Achmad 29118121
Teguh Pribadi Manullang 29118146
JAPAN
• 日本





In 2008

S Y N DI CA TE 3
DIFFERENT WORLDS, DIFFERENT TASTES

Japanese Confectionery Market

52
32.1
2008
(In %) 14.7
Chocolate
Sugar
Gum
Cereal Bars

S Y N DI CA TE 3
THE COMPETITION:
CONFECTIONERY IN JAPAN
Market Share
Lotte 19.6
Meiji 16.1
2008
In % 12.5
Ezaki Glico

200 Other
Companies
THE HISTORY OF KITKAT
IN JAPAN

 

 ́
 ¥ ¥





THE RISE OF
CONVENIENCE,
THE SLOW

DECLINE OF

SUPERMARKETS

S Y N DI CA TE 3
THE PATH TO THE NEW LIGHTNING ROD TARGET CUSTOMER

Market Reseacrh Insight


 ́

KITKAT break should be a “release from stress” so that


a consumer doesn’t have to return to work/study.

S Y N DI CA TE 3

YASHIKI SATO
PRESIDENT OF ONE BIGGEST
CHAIN STORE IN KYUSHU ⚬

• KENJI SUGANAMI
NESTLE JAPAN
BRAND MANAGER

THE CALL IN KYUSHU


FROM
KYUSHU •

KOHZOH TAKAOKA
MARKETING DIRECTOR
NESTLE JAPAN

S Y N DI CA TE 3

KITKAT as Good luck charm


Omamuri offer a student a wish of •
"Good Luck Charm" “winning without fail

OMAMORI Sakura
"abundance and
AND •
success"

SAKURA • KITKAT logo in the


middle with the
copy “the cherry
⚬ blossoms have
⚬ bloomed for you"

S Y N DI CA TE 3


MARKET SHARE
• ́


́

CREATE WIN-WIN
SOLUTION •

DEEPENING •
THE IMPACT ́

OF THE •
HISTORY SUPPORT STUDENT
́

TEST TAKERS

S Y N DI CA TE 3
• ́

MEIJI MEIJI

THE KARU SNACK AKARU SNACK

COMPETITION
REGROUPS •


S Y N DI CA TE 3
PEST ANALYSIS

• • • • •
• •



• •


• •




SWOT ANALYSIS

• • • •
• •
• •
• •
• •


• •


STP




SEGMENTATION
• •



POSITIONING ⚬
• Broad in appeal,

young infeel, big in ⚬
TARGETING stature» this quote ⚬
encompasses the
brand positioning of •

Kit Kat ⚬



⚬ «

QUESTION 1

Who
was original target
customer for KITKAT in
Japan and why was the
company in
need of new target
customer by 2002 ?

S Y N DI CA TE 3


QUESTION 2

1.What
methods did Nestle Japan
use to identify its new

lightning road target
customer

and what specific problem

was this new customer
group facing?

S Y N DI CA TE 3



QUESTION 3 

hat was Nestle


 
pan’s original
and story for
TKAT, and what KEY ELEMENT TO DEVELOP NEW BRAND STORY
w elements did it  Understanding the problem that Japanese student face
verage to develop
 Right Approaching to get insight, give freedom of expression
rather than doing survey or interview
new brand story?
 Solving the problem and make new brand story about the real
KITKAT break.

S Y N DI CA TE 3
Focussed to Japan Culture and Symbols by Localization Strategies

QUESTION 4

What
marketing program
do you suggest to ⚬
further develop
KITKAT Brand in
Japan?


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