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    Moore Medical Corporation: Submitted By: Group 7 Section F

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    Sai Swaroop Mandal
    Moore Medical Corporation should purchase a CRM system and add bolt-on software to their existing ERP system. A CRM system would enhance field representative effectiveness, enable sales management and forecasting, provide a unified customer record, and optimize salesperson scheduling. Bolt-on software could include demand planning, deal management, warehouse transfers, and inventory simulations to reduce costs and maintain service levels. Moving to ecommerce and online ordering was also a good decision for Moore. It provides better customer service, reaches more customers, increases cross-selling opportunities, reduces inventory time, and lessens paperwork, though it requires implementation costs and sales training.

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    Moore Medical Corporation: Submitted By: Group 7 Section F

    Uploaded by

    Sai Swaroop Mandal
    8 views6 pages
    Moore Medical Corporation should purchase a CRM system and add bolt-on software to their existing ERP system. A CRM system would enhance field representative effectiveness, enable sales management and forecasting, provide a unified customer record, and optimize salesperson scheduling. Bolt-on software could include demand planning, deal management, warehouse transfers, and inventory simulations to reduce costs and maintain service levels. Moving to ecommerce and online ordering was also a good decision for Moore. It provides better customer service, reaches more customers, increases cross-selling opportunities, reduces inventory time, and lessens paperwork, though it requires implementation costs and sales training.

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    Moore Medical Corporation should purchase a CRM system and add bolt-on software to their existing ERP system. A CRM system would enhance field representative effectiveness, enable sales management and forecasting, provide a unified customer record, and optimize salesperson scheduling. Bolt-on software could include demand planning, deal management, warehouse transfers, and inventory simulations to reduce costs and maintain service levels. Moving to ecommerce and online ordering was also a good decision for Moore. It provides better customer service, reaches more customers, increases cross-selling opportunities, reduces inventory time, and lessens paperwork, though it requires implementation costs and sales training.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    8 views6 pages

    Moore Medical Corporation: Submitted By: Group 7 Section F

    Uploaded by

    Sai Swaroop Mandal
    Moore Medical Corporation should purchase a CRM system and add bolt-on software to their existing ERP system. A CRM system would enhance field representative effectiveness, enable sales management and forecasting, provide a unified customer record, and optimize salesperson scheduling. Bolt-on software could include demand planning, deal management, warehouse transfers, and inventory simulations to reduce costs and maintain service levels. Moving to ecommerce and online ordering was also a good decision for Moore. It provides better customer service, reaches more customers, increases cross-selling opportunities, reduces inventory time, and lessens paperwork, though it requires implementation costs and sales training.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 6

    MOORE MEDICAL

    CORPORATION
    Submitted by:
    Group 7
    Section F
    Which new information systems, if any,
    should Moore purchase? How did you arrive at
    this decision? Justify your decision.
    A CRM system can provide solution to Moore’s:
    •Enhancing effectiveness of field representatives which will enhance the
    proficiencies in multitasking, specialist care, complete tracing.
    •Enablement of management of sales anticipation
    •A cohesive record of all consumers from all sales channels
    •An optimal salesperson scheduling instrument to upsurge reliability
    between Moore’s and customers.
    MMC can also go for adding bolt-on software to existing ERP system to
    get the following benefits:
    Bolt on software comprises demand planning system, responsible for
    generating purchasing requirements centered on earlier history and
    future planning activity.
    Additional modules such as Deal Management system, Warehouse
    transfer system and Inventory stock simulations are included, which will
    reduce purchase order cost and help Moore to carry reduced inventory
    with enhanced service level.
    What are the pros and cons of Moore's move
    into eCommerce/online ordering? Do you agree
    that this was a good move for the company?
    Following are the impact of Moore’s move into the online ordering system:
    Pro:
    1. Better service for customers.
    2. New business and a growing number of customers are able to handle.
    3. Boost opportunities for agents of cross-selling or up-selling.
    4. Reduce the shelf time of the inventory.
    5. Reduce the job and documentation of the guide.
    Cons:
    • A variety of implementation costs.
    • Sales representative training to handle queries.
    • Website promotions Besides the cost of implementing and buying, the
    re are not many disadvantages.
    Implementation of the new order handling system is better. For the comp
    any, this is a good move.
    Thank You

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