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    Importance of Verbal & Nonverbal Communication

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    Maxine Montemayor
    Verbal communication involves spoken and written words, while nonverbal communication conveys meaning through body language, gestures, tone, etc. Both are important for sharing information, expressing emotions, and building relationships. Some key aspects of nonverbal communication include proxemics (use of space), chronemics (use of time), artifacts (personal style), and movement/facial expressions. Nonverbal signals can emphasize, repeat, substitute for, regulate, contradict, or complement verbal communication. Mastering both verbal and nonverbal skills is important for effective interaction and understanding.

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    Importance of Verbal & Nonverbal Communication

    Uploaded by

    Maxine Montemayor
    2K views16 pages
    Verbal communication involves spoken and written words, while nonverbal communication conveys meaning through body language, gestures, tone, etc. Both are important for sharing information, expressing emotions, and building relationships. Some key aspects of nonverbal communication include proxemics (use of space), chronemics (use of time), artifacts (personal style), and movement/facial expressions. Nonverbal signals can emphasize, repeat, substitute for, regulate, contradict, or complement verbal communication. Mastering both verbal and nonverbal skills is important for effective interaction and understanding.

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    IMPORTANCE OF VERBAL & NONVERBAL COMMUNICATION

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    Verbal communication involves spoken and written words, while nonverbal communication conveys meaning through body language, gestures, tone, etc. Both are important for sharing information, expressing emotions, and building relationships. Some key aspects of nonverbal communication include proxemics (use of space), chronemics (use of time), artifacts (personal style), and movement/facial expressions. Nonverbal signals can emphasize, repeat, substitute for, regulate, contradict, or complement verbal communication. Mastering both verbal and nonverbal skills is important for effective interaction and understanding.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    2K views16 pages

    Importance of Verbal & Nonverbal Communication

    Uploaded by

    Maxine Montemayor
    Verbal communication involves spoken and written words, while nonverbal communication conveys meaning through body language, gestures, tone, etc. Both are important for sharing information, expressing emotions, and building relationships. Some key aspects of nonverbal communication include proxemics (use of space), chronemics (use of time), artifacts (personal style), and movement/facial expressions. Nonverbal signals can emphasize, repeat, substitute for, regulate, contradict, or complement verbal communication. Mastering both verbal and nonverbal skills is important for effective interaction and understanding.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 16

    IMPORTANCE OF VERBAL &

    NONVERBAL COMMUNICATION

    PREPARED BY: BINIBINING MAY


    Verbal Communication

     Verbal communication includes oral (spoken) and written


    communication.
     Verbal communication means with the use of words.
     Oral communication means saying your message with the
    use of words. It means transmission of ideas with the mouth.
    For Verbal Communication
    important in many ways:

     Keeping each other informed


     Asking for help and support
     Making friends
     Expressing ourselves creatively
     Sharing emotions
    Examples of verbal communication

     two people smile at each other at a party. They want to get to know
    each other so they start chatting.
     someone is going to be late for work, so he phones his boss to let
    him know.
     Someone is having hard time in his life, so he calls a friend to talk it
    through face to face.
     A lecturer in lecture hall explains a topic to his students using just
    the power of his voice.
    Types of Verbal Communication

     Emotive communication- is the deliberate choice of words to elicit


    emotion in others. Example: a beauty queen was raped. a
    congressman was stabbed 20 times in cold blood.
     Evasive communication- is a language that is used to avoid a
    situation.
     Jargon communication- is a language used by personnel in a
    particular field.
     Argot communication- is a language used by various groups. Example:
    schoolmates, prisoners.
     Abstract communication- is a language used to discuss ideas.
     Overly abstract communication- leaves too much room for interpretation
    and hide details from others.
    Non Verbal Communication
     Non-verbal communication- refers to a wide array of behaviors by which
    we communicate message without the use of the voice –McDermott(2008)
     Non-verbal communication is when information is transferred from sender
    to receiver without the use of words.-Lord, et al.(2012)
    Others define non-verbal communication as the act or process of exchanging
    information with the use of signs or behaviors to express ideas, thoughts, and feelings
    to someone else.

    Another definition is that, it refers to the use of verbal cue such as body language, eye
    contact, facial expression, posture, touch, tone, appearance and gesture to convey
    meanings.
    For Non-Verbal Communication important in
    many ways:

     It complements or adds to verbal sounds. Example: pointing and nodding the head while
    speaking.
     It shows interest or regulates the flow of interaction. Example: hand signal of divers;
    raising hand to show you want to say something.
     It can contradict verbal meaning by displaying opposite behavior. Example: sarcasm;
    facial expression (bored but nods and keep eye contact)
     It can create and control others perception about yourself. Example: using a car, a
    beautiful house; a jewelry to create an impression about yourself.
    Five Non-Verbal Behaviors/ Elements
    of Non-Verbal Communication
     Vocalic/Paralanguage- refers to the use of volume, tone, pitch
    and rate of speaking to give additional meaning or emphasis to
    what is spoken. Say “come here” using a variety tone, volume
    and pitch to highlight different meanings.
     Proxemics- refers to the use of space to convey an idea or
    image. The use of space or proximity is a significant indicator
    of how close or intimate we feel toward people.
     Chronemics- is an attitude of time which disclose information with others about status
    and relationship with others. It just our self-concept.
     Artifacts- refer to the things a person owns, use, wear, and even discard convey
    message about such person. It includes your preference, taste, resources or lack of it to
    convey meanings.
     Movement- is your posture, gesture, facial expression, body language and everything
    you do are perhaps the most obvious in communicating messages.
    Functions of Non-Verbal Communication

     Substituting functions- a word is replaced or submitted by an action


    or movements to build sentences and communicate sophisticated
    concepts. Examples are traffic officers, traffic signs, “come here.”

     Reinforcing functions- it is the use of non-verbal signs to show


    interest or regulate the flow of the interaction. Example is the
    pointing and nodding of head while speaking.
     Regulating functions- it is the use of non-verbal signs to show interest or regulate the
    flow of the interaction. Examples; hand signs of drivers, raising of the hand to show
    that you want to say something, traffic enforcers signals.

     Contradicting functions- is no change to contradict a verbal message or you can display


    an opposite non-verbal gesture to represent “okay”
    Importance of Non-Verbal Communication

     It can portray a massage both vocally and with the correct body signals for
    gestures.
    Psychologist Paul Eckman and Wallace Fresin (1969) identified six (6)
    importance of non-verbal communication, in addition to the above. These are:

     First, we can use nonverbal signals to emphasizes our words. All good
    speakers know how to do this with forceful gestures, changes in vocal
    volume or speech rate, deliberate pauses, and so forth…
     Second, our nonverbal behavior can repeat what we say. We can say yes to someone
    while nodding our head…
     Third, nonverbal signals can substitute for words. Often, there isn’t much need to put
    things in words. A simple gesturer can suffice( shaking your head to say no, using the
    thumbs-up sign to say “Nice job, etc.)…
     Fourth, we can use nonverbal signals to regulate speech. Called turn taking signals,
    these gesture and vocalizations make it possible for alternate the conversational roles
    of speaking and listening…
     Fifth, nonverbal messages sometimes contradict what we say.
    A friend tell us she had a great time at he beach, but were not sure
    because her voice is flat and her face lacks emotion…
     “Finally, we can use nonverbal signals to complement the verbal
    content of our message. Being upset could mean we feel angry,
    depressed, disappointed, or just a bit on edge. Nonverbal signals can
    help us to clarify the words we use and reveal the true nature of our
    feelings.”

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