Vishnu Chaudhary (164261) - Six Sigma

PRESENTED BY: Vishnu Chaudhary
164261
B.Tech. 4th Year (Mechanical)
 MEANING OF SIX SIGMA
 HISTORY OF SIX SIGMA
 IMPLEMENTATIN OF SIX SIGMA
 LEVEL OF SIX SIGMA
 DIMAC
 DMADV
Six Sigma relies heavily on advanced statistical methods that
complement and reduce the process and product
variations. It is a new way of doing business that would
eliminate the existing defects efficiently and would prevent
defects from occurring
Motorola company that invented Six
Sigma.
The term “Six Sigma” was coined by Bill Smith,
an engineer with Motorola
Late 1970s - Motorola started experimenting
with problem solving through statistical
analysis
1987 - Motorola officially launched it’s Six
Sigma program
Motorola saved more than $ 15 billion in the first
10 years of its Six Sigma effort
Motorola saved $17 billion from 1986 to 2004, reflecting
hundreds of individual successes in all Motorola
business areas including:
• Sales and marketing

• Product design
• Manufacturing
• Customer service
• Transactional processes
• Supply chain management
 Financial – bank of America, GE
Capital,HDFC,HSBC,American Express
 ITES- ICICI One source, Accenture, Satyam PO, IBM Daksh
 Hospitality- ITC Hotels, GRT Hotels, Apollo Hospitals
 Manufacturing- GE Plastic, Johanson and Johnson, Motorola,

Nokia, Microsoft, Ford, Wipro, Nestle, Samsung, Samtle
 Telecom- Bharti Cellular, Vodafone, Siemencs,Tata
 IT- Wipro, Satyam,Acenture, Infosys, TCS, Birla soft

CONTINUE
…1. Six Sigma Champion: Champions undergo five days of training
and are taught how to manage projects and act as advisors to
various project teams.
2. Green Belts: They undergo two weeks of training that includes

project-oriented tasks. They act as team members to the Six
Sigma project team. Their cooperation and involvement is
necessary for projects success.
3. Black belts: They receive four weeks of trainings and are directly
involved in the implementation of Six Sigma Projects. They are
the project leaders and go through in-depth training on Six
Sigma approach and tools and work full time on the project.
4. Master Black Belts: These are the people who conduct Six
Sigma Training and also have on the job training and experience
Six Sigma Methods
Service
Admini
Design
s
tration
Six
Sigma
Methods
Manage producti
ment on
IT
APPROACHES OF SIX
SIGMA

THIS IS ORGANIZATIONAL BASED

THIS IS BASED ON CUSTOMER NEEDS AND
SATIFACTIONS
It approach undertaken to improve existing business
process
CONTR
L
DEFINE
IMPROV
E
ANALYSE MEASURE
1.Define high-level project goals and the current process.
2. Measure key aspects of the current process and collect relevant data.
3.Analyze the data to verify cause-and-effect relationships. Determine what

the relationships are, and attempt to ensure that all factors have been
considered.
4. Improve or optimize the process based upon data analysis using various
tools
5.Control to ensure that any deviations from target are corrected before
they result in defects.
This approach is undertaken when there is a need to create new design or
product:
VERIFY
DEFINE
DESIGN
MEASURE
ANALYZE
 Define design goals that are consistent with customer demands and the
enterprise strategy.
 Measure and identify CTQs (characteristics that are Critical To

Quality), product capabilities, production process capability, and risks.
 Analyze to develop and design alternatives, create a high-level design

and
evaluate design capability to select the best design.
 Design details, optimize the design, and plan for design verification.
This phase may require simulations.
 Verify the design, set up pilot runs, implement the production process
and
hand it over to the process owners.
DMADV is also known as DFSS, an abbreviation of "Design For
Six
Sigma
DMAIC DMADV
 Defines a business process.  Define customer needs
 Measuring current process  Measure customer needs

& specification
 Identify root cause of the  Analyze options to meet

recurring customer satisfaction.
PROBLEMS
 Model is deigned to meet
 Improvements made to customer needs
reduce defects
 Model put through simulation
 Keep check on future tests for verification
performance
SIGMA LEVEL DEFECT RATE YIELD
1 691,500 dpmo 30.85%
2 308,770 dpmo 69.10000%
3 66,811 dpmo 99.33000%
4 6,210 dpmo 99.38000%
5 233 dpmo 99.97700%
6 3.44 dpmo 99.99966%

THANK YOU

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PRESENTED BY: Vishnu Chaudhary

• Sales and marketing

 ITES- ICICI One source, Accenture, Satyam PO, IBM Daksh

 Hospitality- ITC Hotels, GRT Hotels, Apollo Hospitals

 Manufacturing- GE Plastic, Johanson and Johnson, Motorola,

 Telecom- Bharti Cellular, Vodafone, Siemencs,Tata

 IT- Wipro, Satyam,Acenture, Infosys, TCS, Birla soft

2. Green Belts: They undergo two weeks of training that includes

3.Analyze the data to verify cause-and-effect relationships. Determine what

 Measure and identify CTQs (characteristics that are Critical To

 Analyze to develop and design alternatives, create a high-level design

 Measuring current process  Measure customer needs

 Identify root cause of the  Analyze options to meet

2 308,770 dpmo 69.10000%

3 66,811 dpmo 99.33000%

4 6,210 dpmo 99.38000%

5 233 dpmo 99.97700%

6 3.44 dpmo 99.99966%

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