Training & Development

Training & Development
“ Personally, I am always ready to learn, although I do not

always like being taught.”
--Winston Churchill
What is Training
• Training is accepted as a synonymous for all of the forms of
knowledge, skill and attitudinal development which an
adults need to keep pace with accelerating life involvement
and enlarging concepts of man’s capabilities.
………………………………………Steinmetz, 1967
Why training is required ?
• The bigger picture
Organizational performance
Employee performance
Employee Skills, Knowledge and Attitudes
Employee education, experience and training

Knowledge
• Knowledge refers to the information gained by the trainee
from the trainer through the training activity. Knowledge can
be measured by asking the trainee to define, identify, explain,
or enumerate such information.
Attitude
 Attitude refers to the feeling of the trainee developed during
the training.
 Attitude can be measured by asking the trainee to express
his/her judgment regarding a person, object, or idea
discussed in the activity.
 Individuals have already developed their own attitude which
might be difficult to change sometimes.
Skill
 Skill refers to the ability gained by the trainee from the
trainer through the training activity.
 Skill can be measured by asking the trainee to demonstrate

the correct way of doing something.
Learning
• Learning is said to be a relatively permanent change in the
behavior as a result of training and development experiences.
Learning Outcomes
• Verbal information
• Intellectual Skills
• Motor Skills
• Attitudes
• Cognitive strategies
EDUCATION
• Education is concerned is developing general knowledge,
understanding and background of our total environment &
may continue throughout one’s life . It can be define as
creating opportunities for individuals in societies to develop
life competences in order to cope with changing world.
Differences between Learning, Education and Training
Learning Education Training

From born to the death Starts from a particular time Time is Specific
after born and continues up to
the death
Not limited within a subject Subject may sometimes Subject is specific
specific directly or indirectly
Problem related action Education is for the human Specific action centered for
being as they have highest human being
memory
There is no organizational or In some cases organizational or In many cases organizational or
institutional rules and institutional rules and institutional rules and
regulations regulations are followed regulations are followed
A field of truth and false, light An effort to discover the truth Organization and job based
and dark and holistic development
Insights grows Insights develop Insights sharp
Primary field of gaining Field to accumulate Starts from experience to
experience experiences and development change positively skill and
attitudes
Development
• Development refers to learning opportunities designed to
help employees grow. Development is not primarily skill-
oriented. Instead, it provides general knowledge and attitudes
which will be helpful to employees in higher positions.
Training and Development
• Training & Development is a one of the significant technique
to encourage employee to take interest in his work by
developing skill & knowledge which will definitely reflects in
organizational profits.
Training & Development need =

Standard performance –Actual performance
Distinction Between Training & Development
Training Development
Purpose Training is the act of increasing the Development refers to learning
knowledge, skills, and attitudes of an opportunities designed to improve the
employee for doing a particular job. overall personality of an individual.
Contents Technical and mechanical operations. Conceptual and philosophical concepts.
Focus The focus of training is on the immediate The focus of development is on the long
period to help fix any current deficits in term to help employees prepare for future
employees’ skills. work demands or career goals.
Participants Training is meant for operatives (non- Development is meant for executives
managerial personnel). (managerial personnel).
Time period Training is a one-shot affair. Development is a continuous process.
Initiative The initiative for training comes from The initiative for Development comes from
management. To put it differently, training is the individual himself. To put it differently,
the result of external motivation. development is the result of internal
motivation.
Nature of the Training is mostly a preparation to meet an Development is mostly a preparation to
process individual’s present needs. It can thus be meet an individual’s future needs. It is thus
seen as a reactive process. largely a proactive process.
Characteristics of Training
• Training involves a series of planned goal directed activities.
• Training aims at changing the knowledge, skills and
attitudes of the persons so that an individual can carry out
his present job satisfactorily or to prepare him for greater
responsibility in future.
• Training outcomes are measurable.
• Training involves learning process for bringing about the
desired change in the employee behavior.
Importance of Training
• Higher Productivity
• Better Quality of Work
• Less Learning Period
• Cost Reduction
• Reduced Supervision
• Low Accident Rate
• High Morale
• Personal Growth
• Improved Organizational Climate
Types of Training
• Orientation Training
• Job Training
• Safety Training
• Promotional Training
• Refresher Training
• Remedial Training
Training Process
Identifying
IdentifyingTraining
TrainingNeeds
Needs
Setting
SettingTraining
TrainingObjectives
Objectives
Preparing
PreparingTraining
TrainingPlan
Plan
Program Facilities Methods Trainers
Implementing
ImplementingTraining
TrainingPlan
Plan
Evaluation
Evaluationof
ofResults
Results
Nine Steps in the Training Process
• Assessing training needs
• Preparing training plan
• Specifying training objectives
• Designing the training program(s)
• Selecting the instructional methods
• Completing the training plan
• Implementing the training program
• Evaluating the training
• Planning future training

Training & Development

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Training & Development

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Training & Development

“ Personally, I am always ready to learn, although I do not

Employee Skills, Knowledge and Attitudes

Employee education, experience and training

 Skill can be measured by asking the trainee to demonstrate

Learning Education Training